1

We are guided and inspired by the words of His Highness Sheikh

Mohammed bin Rashid Al Maktoum Vice President and Prime Minister
of the UAE and Ruler of Dubai: “The fastest and most sustainable way
to reinforce our competitiveness on a global level is to build a flexible
and creative economy, based on a culture of innovation.”
Our Vision: Foster Dubai’s creative industries to establish Dubai as a
global innovation hub.
Our Mission: Create an enabling environment for entrepreneurs,
industry leaders and talented workers from across the globe.
As we strive towards realising Sheikh Mohammed’s vision, we
encourage and support all organisations and individuals who join us in
making Dubai the world’s most innovative city.

His Highness
Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum
Deputy Ruler of Dubai and Chairman of Dubai Creative Clusters Authority

© All Rights Reserved for the Dubai Creative Clusters Authority 2016
“Accessibility Code Checklist for the Built Environment in the Creative Clusters”
First Edition, October 2016.
All or any part of the contents of this document including, but not limited to: text, logos, images, files, etc are the sole property of
the Dubai Creative Clusters Authority (DCCA) , UAE DCCA reserves all copyrights, trademark, patent, intellectual and other property
rights in the information, date, images, etc contained in this document provided in any means. Any unauthorized use or publication
or reproduction or printing or amendments or any other actions are strictly prohibited

2 3
 TABLE OF
CONTENTS
1.0 Masterplanning 6 6.0 Horizontal Circulation 60
1.1 Accessible Masterplans 7 6.1 Horizontal Circulation 61
2.0 Arrival 10 7.0 Elements 64
2.1 Car Parking & Drop off Points 11 7.1 Doors - external & internal 65
2.2 Pedestrian Routes 14 7.2 Doors - access control systems 69
2.3 Pedestrian Crossings 17 7.3 Doors - opening & closing 70
3.0 Public Realm 20 systems
3.1 Street Furniture 21 7.4 Seating 73
3.2 External Ramps 22 7.5 Wayfinding, information & signs 74
3.3 External Steps 24 8.0 Services 76
3.4 Handrails & Guarding 26 8.1 Communication Systems & 77
3.5 Shading 28 Acoustics
3.6 Parks & Open Spaces 29 8.2 Switches & Controls 80
4.0 Internal Environments 32 8.3 Internal Lighting 81
4.1 Entrances 33 8.4 External Lighting 81
4.2 Entrance Foyers 35 9.0 Management 84
4.3 Reception Desks & Service 36 9.1 Building Management 85
Counters 9.2 Management of Public Realm 90
4.4 Surfaces 37 10.0 Access Strategy Statements 92
4.5 Sanitary Facilities 38 10.1 Access Strategy Statements 93
4.6 Facilities 49 11.0 Means of Escape 96
5.0 Vertical Circulation 52 11.1 Means of Escape 97
5.1 Passenger & Platform Lifts 53
5.2 Internal Ramps, Steps, Stairs & 58
Handrails

4 5
 1.1 Accessible Master planning

Approved
Code Mandatory Requirement Yes No
Deviation

1.0 1.1.1 Locate 75% of residential property within 800m

of a centre containing local retail and community
services.
Not
Applicable

MASTER PLANNING 1.1.2 Pedestrians are prioritised in the design of

streets, junctions and spaces.
Not
Applicable

1.1.3 Ensure junction radii and junction design create Not

fully accessible crossing points at junctions. Applicable

1.1.4 Where traffic signals or roundabouts are pro- Not

vided, every pedestrian crossing should be sig- Applicable
nalised.

1.1.5 In corridors with more than 1 lane in each direc- Not

tion, mid- block crossings shall be pedestrian Applicable
priority signalised crossings.

1.1.6 Ensure a clear route is maintained along all foot-

paths and maintain pedestrian priority across the Not
vehicle entry point with no up-stand kerb and no Applicable
change in the cross-fall of the path that would
result in it being classed as non-compliant.

1.1.7 Provides a fully accessible drop-off within 50m Not

of the main entry point of every building Applicable

1.1.8 Ensure that major infrastructure corridors do not

create severance within and between commu- Not
nities by ensuring fully accessible routes are no Applicable
more than 50% greater than the straight line dis-
tance.

1.1.9 Ensure that levels are part of the master planning

process and identify a grading strategy that Not
minimises the number of slopes greater than Applicable
1:50.

6 7
 Approved
Code Mandatory Requirement Yes No
Deviation

1.1.10 Produce a Connectivity Strategy that ensures

that at least 75% of pedestrian desire lines are Not
maintained by locating a fully accessible crossing Applicable
point within 50m of the desire line. Desire lines
shall be identified as part of the Connectivity
Strategy and approved by DCCA.

1.1.11 Ensure that no more than 25% of development Not

blocks exceed 200m in width or depth. Applicable

1.1.12 Ensure that at least 50% of all pedestrian routes Not

in the development be shaded by either shade Applicable
trees or shading structures.

1.1.13 Preserve the priority of the shaded routes and

avoid compromising it through the placement Not
barriers such as car parking entrances or changes Applicable
in levels.

1.1.14 Ensure that primary pedestrian routes have a Not

shaded rest space with accessible compliant Applicable
street furniture at least one every 350m.

1.1.15 Provide bicycle parking within 20m of a buildings

main entrance or accessible lift lobby if provided
in the basement. Bicycle parking should be equal a
or greater than 5% of the total car parking spaces
for a building.

1.1.16 Ensure a detectable edge is provided along the Not

edge of the footpath either in the form of a kerb Applicable
or a tactile paving.

1.1.17 Promote the use of traffic free routes through

neighborhoods in the form of sikkas. These Not
sikkas shall be a minimum of 3m wide and paved Applicable
to a footpath standard. They shall meet the
requirements set out in section 2.2.

1.1.18 Utilise horizontal segregation between different

modes on routes where the speed limit is above Not
50Kph. Applicable

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 2.1 Car Parking & Drop-off Points

Approved

2.0
Code Mandatory Requirement Yes No
Deviation

2.1.1 The number of accessible spaces provided is in

accordance with Table 1 in the Accessibility Code a
for the Built Environment.

ARRIVAL 2.1.2 The dimensions for designated parking bays and

access zones are as illustrated in Figure 3 - car a
parking dimensions and alighting spaces in the
Accessibility Code for the Built Environment..

Not
2.1.3 All car parking spaces and pedestrian routes
Applicable as
within the car park are level or with gradients no pavement
no greater than shown in Section 2.2 Pedestrian proposed
Routes. Drop kerbs are provided to give easy between
access for wheelchair users along routes between accessible
the parking area and the building. Tactile parking and
warnings are provided as shown in Section 2.2 in building
the Accessibility Code for the Built Environment. entrance

2.1.4 Designated bays and access routes have finished

surfaces that are firm, smooth, durable, slip
resistent and free from loose materials. Formless a
materials do not have undulations exceeding
3mm under a 1m straight edge.

2.1.5 Spaces shall not have cross falls are greater than
1:50 and running slopes of no more than 1:33.
a

2.1.6 Ticket dispensing machines at car park entrances Not

are usable by all motorists without leaving their Applicable
vehicle.

2.1.7 Ticket dispensing and payment machines are

positioned in accessible locations on level ground Not
close to the designated parking bays and at an Applicable
accessible height as illustrated in Figure 4 of the
Accessibility Code for the Built Environment.

2.1.8 Designated drop off points are located within Not

50m of the principle building entrance which is Applicable
reached via an accessible route.

10 11
 Desirable Design Outcomes
Approved
Code Mandatory Requirement Yes No
Deviation
In addition to the Mandatory Requirements the following elements are deemed desirable and
2.1.9 Drop off points provided allow the driver to park will be used to award additional credits to the development.
temporarily to assist a disabled person to alight
Not possible
from the vehicle and enter the building before a due to
returning to the vehicle. A driver is able to park
whilst waiting to collect a disabled person from
restricted Desirable Design Outcome Yes Credits
space
the building.

D-2.1.1 Future increases in the number of designated Not possible

2.1.10 Drop off points are clearly signposted and located bays should be allowed for by providing due to
on level ground as close to the principle entrance larger standard bays, 4.26 wide x 6.7m long restricted
as possible. The surface of the carriage way is in accordance with Table 2 in the Accessibility space
level with the foot way to allow easy transfer to Not possible
Code for the Built Environment.
and from a wheelchair. In addition a section of a due to
the foot way has a kerb suitable for use by vehicles restricted
with integral fold-out ramps. Setting down space
points are provided with weather protection and
shading.

2.1.11 Where designated on street parking is provided Not

bays are designed to provide safe access via Applicable as
both sides and the rear of a vehicle as shown in no pavement
Figure 5 of the Accessibility Code for the Built proposed
Environment. One end of the bay is designed between
with a drop kerb or level surface to enable access accessible
to a vehicle using a ramp or tail lift. The area is parking and
identified with blister tactile paving. Any cross building
falls are no greater than 1:50. entrance

2.1.12 Where the distance between additional

designated parking bays and the principle
entrance exceeds 50m the route is covered and Not
seating is provided at regular intervals of no Applicable
more than 50m spacing along the route.

2.1.13 Signage for disabled parking and drop off facilities

meets the design requirements set out in 2.1.2 in a
the Accessibility Code for the Built Environment.

2.1.14 Lighting levels meet the requirements set out

in 2.1.2 in the Accessibility Code for the Built a
Environment.

12 13
 2.2 Pedestrian Routes Approved
Code Mandatory Requirement Yes No
Deviation

Approved 2.2.9 A clear height of no less than 2100mm is

Code Mandatory Requirement Yes No
maintained to the full width of all pedestrian a
Deviation
routes and 2400mm to shared use routes.
2.2.1 Accessible pedestrian routes are provided in the Not
locations set out in 2.2.1 in the Accessibility Code Applicable 2.2.10 Resting places with seating are provided at
for the Built Environment. intervals of no greater than 50m. Seating areas
are set back from the route boundary and Not
designed in accordance with Section 3.2 - street Applicable
2.2.2 Routes do not contain features that could form furniture of the Accessibility Code for the Built
a barrier, e.g. benches, litter bins, cycle racks, Not Environment.
lighting columns etc., to vulnerable users unless Applicable
an appropriate means of bypassing the barrier is
Applicable
provided nearby and is always available for use. 2.2.11 Routes have a cross-fall gradient no greater than
1:50 (except at dropped kerbs). a only for
Ground Floor
2.2.3 Pedestrian priority is maintained at building
driveways and car park entrances through the 2.2.12 Routes are clearly signed and are designed to Not
provision of a minimum of 1.8m pedestrian Not possible assist natural way finding.
a Applicable
through route that maintains the same material a due to
and level as the adjacent footpath, has no drop- restricted
2.2.13 Surface materials shall be reasonably smooth,
space
kerbs and meets the provisions set out below for firm, durable, slip resistant and free from surface
gradients. undulations greater than 3mm under a 1m
a
straight edge for formless materials.
2.2.4 Routes are generally level along their length with
gradients no greater than 1:60. a 2.2.14 Surface materials have a minimum Surface
Reflectance Index (SRI) of 29. a
2.2.5 Gently sloping routes of gradients greater than
1:60 but less than 1:20 and with a level landing 2.2.15 All drains are to be covered and be flush with the
for each 500mm rise of the access route and / or a surrounding surface. a
change in direction are provided to accommodate
minor level changes dictated by the topography.
2.2.16 Joints between adjacent paving units or with
a utility access covers are detailed as follows:
2.2.6 Level changes do not exceed 1:20. a a) The level difference between paving elements
with filled joints is no more than twice the joint
width up to a maximum level difference of 5mm.
2.2.7 Principal routes are a minimum of 1800mm wide
b) Recessed filled joints are no deeper than 5mm,
(see figure 7 in the Accessibility Code for the Built a no wider than 10mm and the level difference a
Environment.).
between adjacent paving elements is no greater
than 2mm
2.2.8 Secondary routes are a minimum of 1500mm c) Unfilled joints are no wider than 5mm and
wide subject to the provision of 1800mm wide the level difference between adjacent paving
by 2000mm long passing places at intervals of elements is no greater than 2mm.
no more than 25m (less if one passing place is a
not visible from another). Passing places are
provided at all junctions / changes in direction
(see figure 7 in the Accessibility Code for the Built
Environment.).

14 15
 Approved
2.3 Pedestrian Crossings
Code Mandatory Requirement Yes No
Deviation

2.2.17 Drainage channels are positioned outside of Approved

the access route wherever practicable. Where
Code Mandatory Requirement Yes No
Deviation
located within the access route they are flush
with the surface and designed to avoid trapping a
wheels and walking aids – grating slots are no 2.3.1 For roads with posted speed of 50 kph or less at
more than 13mm wide and set at right angles to grade crossings are provided at each junction and Not
the direction of travel; circular holes are no more at mid-block locations where pedestrian desire Applicable
than 18mm in diameter. lines are identified at the master plan level.

2.2.18 The frictional characteristics of adjoining 2.3.2 For roads with posted speed greater than 50 kph Not
materials are similar. a at grade signalised crossings shall be provided. Applicable

2.2.19 Street furniture is positioned in accordance with 2.3.3 Audible and tactile traffic signals shall be Not
Not Applicable
Section 3.1 - street furniture of the Accessibility provided at all signalised crossings.
Applicable
Code for the Built Environment..
2.3.4 Footbridges and/or underpasses shall be
2.2.20 Tactile paving (blister type) is used to identify positioned at key desire lines across major roads
uncontrolled pedestrian crossing points and which sever pedestrian connectivity where safe Not
corduroy tactile hazard warning paving is used at grade crossing is not possible. Footbridges Applicable
to identify the top and bottom of external steps
Not
should be used only where the introduction of an
(see figure 9 of the Accessibility Code for the Built
Applicable
underpass is deemed infeasible for impractical.
Environment). For signalised crossing points see
Section 2.3. 2.3.5 The provision of ramps to serve the underpass or
footbridge meet the requirements of accessible Not
2.2.21 Hazard protection, including guarding, is ramps and steps as set out in sections 3.2 Applicable
provided to any objects that project more than and 3.3 of the Accessibility Code for the Built
100mm onto an access route within the zone of Environment.
300mm and 2100mm above ground level (see a
figure 5 of the Accessibility Code for the Built 2.3.6 Drop-kerbs and tactile paving which meets
Environment.). the provisions set out in Section 2.2 of the
Accessibility Code for the Built Environment be Not
2.2.22 Tapping rails are flush with the front face of a laid across the entire width of the crossing route. Applicable
projecting object or are set back a maximum of Where there is a change in level the slope shall be
100mm and are no more than 150mm above shallower than 1:20.
ground level – measure to the underside of the a
rail (see figure 11 of the Accessibility Code for the 2.3.7 A minimum waiting area in a median should Not
Built Environment). measure 2m x 1.5m in order to safely Applicable
accommodate waiting users.
2.2.23 All guarding and potential obstructions contrast
visually with their surroundings. a 2.3.8 At vehicular plot access locations pedestrian
priority shall be maintained by providing a
2.2.24 Where the soffit beneath a ramp or stairs is less minimum 1.8m wide section of footpath crossing Not
than 2000mm above the finished floor level the the access point at the same level at the rest of Applicable
area beneath is protected by guarding and low a the footpath and with a maximum cross-fall of
level cane detection or a barrier providing the 1:50.
same degree of protection.

16 17
 2.3.9 The footpath shall be constructed in the same Not
material as the adjoining footpath to further Applicable
reinforce pedestrian priority.

2.3.10 The width of crossing points should be informed Not

by an understanding of pedestrian flows with Applicable
a minimum width of 1.8m to be applied to all
crossings.

Desirable Design Outcomes

In addition to the Mandatory Requirements the following elements are deemed desirable and
will be used to award additional credits to the development.

Desirable Design Outcome Yes Credits

D-2.3.1 Where at grade crossings are provided raised

crossings or raised tables are provided to
further reduce speed and reinforce pedestrian
priority over vehicles.

D-2.3.2 Pedestrian guard railing is not used at all at

grade crossing points.

D-2.3.3 On local streets kerb build-outs which reduce

the width of the carriageway and provide
shorter crossing points whilst enhancing
visibility are provided.

D-2.3.4 In addition to accessible ramps and steps an Not

elevator is provided and at footbridges and Applicable
underpasses.

D-2.3.5 The underside of footbridges and routes of

underpasses are activated with uses, street
furniture, pocket spaces in dense urban areas.

D-2.3.6 Pedestrian waiting times at pedestrian demand

signalised crossings do not exceed 2 minutes.

D-2.3.7 Pedestrian countdown indicators are provided

at signalised crossings to better inform
pedestrians crossing the road.

18 19
 3.1 Street Furniture

Approved
Code Mandatory Requirement Yes No
Deviation

3.0 3.1.1 Pedestrian routes are clearly defined by the use of

visually and / or texturally contrasting materials
and the provision of lighting.

PUBLIC REALM 3.1.2 There is a logical grouping of items based on

functional relationships and they are placed in
locations convenient to all uses, outside of the
access route boundary.

3.1.3 Seating is provided in accordance with Section

7.4 of the Accessibility Code for the Built
Environment.

3.1.4 Areas below stairs, ramps or any structure where

there is less than 2100mm headroom are either
fully enclosed or protected by guarding and low
level cane protection or other form of permanent
barrier.

3.1.5 Bollards are at least 1000mm high, contrast Not

visually with their surroundings, are not linked Applicable
with rope or chains.

3.1.6 Cycle parking is positioned in locations convenient

for users but not forming an obstruction to
pedestrians. Cycle stands are 1000mm high,
clearly visible and incorporate a horizontal
tapping rail 150mm above ground level.

3.1.7 Hazard protection is provided to objects that

project more than 100mm into an access route
and have a front edge more than 300mm above
the ground.

3.1.8 Sculptures and art objects are placed where they

do not form a hazard.

3.1.9 Where tree pits are installed and impinge on the

accessible route they are safe to walk on and
accessible for wheelchairs.

20 21
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation
Not
3.1.10 Sharp edges are to be avoided or mitigated with
Applicable 3.2.6 Where it is not possible for a wheelchair user to
a permanent protection.
see from one end of the ramp to the other, or Not
the ramp has 3 flights or more, the intermediate Applicable
3.1.11 Street furniture should be designed to avoid landings are a minimum of 1800mm long and
Not
the provision of elements that can be seen as 1800mm wide.
Applicable
climbing elements by children.
3.2.7 The maximum cross-fall gradient on the ramp or Not
landing is 1:50. Applicable

3.2 External Ramps 3.2.8 A continuous handrail, set at appropriate height,

is provided along both side of each ramp slope
and all intermediate landings and extending
a
300mm beyond the start and finish of the ramp
Approved slope.
Code Mandatory Requirement Yes No
Deviation

3.2.9 Edge protection, contrasting visually with

3.2.1 Directional signage is provided where the the ramp and landing surface, formed by a
location of a ramp serving a building entrance or Ramps are
continuous 100mm high up- stand or equivalent Not
forming part of an external accessible route is not a immediately
barrier is provided to any open edge of the ramp Applicable
immediately apparent. visible.
in addition to any requirements for guarding or
handrails.
3.2.2 Minimum ramp width is 1500mm between walls,
kerbs or edgings and where ramps are wider 3.2.10 The surface materials are durable, easy to
than 2500mm a handrail divides the ramp into Not maintain and slip-resistant when wet. The surface
two widths with one section being a minimum Applicable materials’ coefficient of friction is appropriate to
of 1500mm wide and the space between hand- the ramp gradient so that adequate traction is a
rails is not less than 1000mm and not more than provided. The frictional characteristics are similar
2000mm. for ramp slope and landings even if the materials
used are different.
3.2.3 Where the total rise is greater than 2m an Not
alternative means of access is provided for Applicable 3.2.11 The ramp is orientated to avoid glare from the Not
wheelchair users, e.g. a platform lift. surfaces or confusing strong shadows. Applicable

3.2.4 There is a level landing at the start and finish of 3.2.12 Artificial lighting providing, an even level of
the ramp that is a minimum of 1500mm long and illumination of 100 lux (measured at the surface),
the width of the ramp slope, clear of any door
a is provided along the full length of the ramp and
a
swings or other obstructions. at landings.

3.2.5 Intermediate landings of 1500mm minimum 3.2.13 Where temporary ramps are provided they Not
width (clear of any door swings) are provided comply with all of the above. Applicable
between each straight line ramp slope. Where Not
there is a change in direction at an intermediate Applicable
landing the landing length is equal or greater
than the width of the ramp.

22 23
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

3.2.14 Portable ramps are only used in exceptional

3.3.5 The minimum unobstructed flight width
circumstances for existing buildings, are not
(between walls, balustrades, up-stands and
be used for more than one calendar month in a Not
strings) is 1200mm and the width between
calendar year, have a minimum width of 800mm Applicable
handrails is not less than 1000mm
and otherwise comply as closely as possible with
all of the above.
3.3.6 Level unobstructed landings with a length equal
to the width of the stair (not less than 1200mm)
3.2.15 Where the soffit beneath a ramp is less than
are provided at the top and bottom of each flight
2000mm above the finished floor level the area Not and no doors open across landings
beneath is protected by guarding and low level Applicable
cane detection or a barrier providing the same
degree of protection. 3.3.7 The dimensions of step risers are between
150mm and 170mm and the dimensions of step
goings are between 300mm and 450mm and
3.2.16 Guarding and handrails comply with Section 3.4 of
the Accessibility Code for the Built Environment. a the relationship between the riser and going
dimensions is twice the rise plus the going (2R +
G) and equals between 550mm and 700mm

3.3.8 The surface materials are durable, easy to

maintain and slip-resistant when wet and the Not
3.3 External Steps frictional characteristics are similar for treads and Applicable
landings even if the materials used are different.

Approved 3.3.9 A permanent integral nosing that contrasts

Code Mandatory Requirement Yes No visually with the tread and riser surfaces is
Deviation
provided to the full width of each step and the
nosing is between 50mm and 65mm deep and
3.3.1 Stepped access is clearly apparent or clearly between 30mm and 55mm high with no open
signed risers.

3.2.2 Ramps are used instead of steps where the rise is 3.3.10 Where projecting nosings are provided they have
less than 300mm a chamfered profile and a maximum overlap of
25mm.
3.3.3 The rise and going dimensions for each step are
consistent within a flight and across consecutive
Not 3.3.11 Tactile surfaces are in accordance with Section
flights
Applicable 2.2 of the Accessibility Code for the Built
Environment and are provided at the top and
bottom of each flight as a hazard warning
3.3.4 There are a maximum of 12 risers in any one flight
where the tread dimension is less than 350mm
and a maximum of 18 risers in any one flight 3.3.12 Surfaces finishes to the steps contrast visually
where the tread dimension is 350mm or greater with the landing surfaces.

24 25
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

3.3.13 The maximum cross-fall gradient on a stair flight 3.4.3 Where the ramp or stair is accessible to the
or landing is 1:50 general public and / or children, a lower handrail
mounted 600mm above the pitch line of the stair
or ramp is provided
3.3.14 A continuous handrail in accordance with
Section 3.4 of the Accessibility Code for the Built
Environment is provided to both sides of flights 3.4.4 All guarding within the public realm and where
and around intermediate landings a ramp or stair is accessible by children under
5 years of age prevents children from easily
climbing the guarding and will prevent a 100mm
3.3.15 Where flights are wider than 2000mm, a handrail sphere passing through any openings in the
divides the flight into two widths such that the Not
guarding.
space between handrails is not less than 1000mm Applicable
and not more than 2000mm
3.4.5 Handrail fixings allow hand contact to be
maintained for the full length of the handrail.
3.3.16 Artificial lighting providing an even level of
illumination of 100 lux (measured at the tread
surface) is provided along the full length of the 3.4.6 Handrails are easy to grip and comfortable to use
stair flight and at landings. and have a profile shown in Figure 19 of 3.4 of
Not
Applicable
the Accessibility Code for the Built Environment.
3.3.17 Where the soffit beneath a stair is less than
2000mm above the finished floor level, the area 3.4.7 Handrail materials are slip-resistant and do not
beneath is protected by guarding and low level become excessively hot or cold to the touch.
cane detection or a barrier providing the same
degree of protection. 3.4.8 The end of the handrail is finished in a manner
that minimises the risk of clothing being caught

3.4 Handrails and Guarding 3.4.9 Handrails contrast visually with the background
against which it is seen but is not highly reflective

3.4.10 Guarding is provided up to a height of 900mm

Approved
Code Mandatory Requirement Yes No above the pitch line of a ramp or stair and 1100mm
Deviation above landing finished floor levels. Guarding can
resist, as a minimum, the loads given in BS EN
3.4.1 Handrails are continuous along all step flights, 1991-1-1:2002 with its UK National Annex and
ramp slopes and around intermediate landings. Not PD 6688-1-1.
Handrails extend 300mm beyond the top and Applicable
bottom of a ramp or stair flight. 3.4.11 The handrail offset does not reduce the minimum
required width of the ramp of stair for means of
3.4.2 Handrails are mounted at a height of between escape purposes.
Not
900mm to 1000mm above the pitch line of the Applicable
stair or ramp and from the surface of landings.

26 27
 3.5 Shading Approved
Code Mandatory Requirement Yes No
Deviation

Approved 3.5.10 Shading devices do not hide the location of main

Code Mandatory Requirement Yes No
building entrances.
Deviation
Not
Applicable
3.5.1 50% of principle pedestrian routes, 50% of all 3.5.11 Adequate artificial lighting is provided under
car parking areas and 100% of all seating areas shade structures so pedestrians feel safe at night.
are shaded where the Sky View Factor (SVF) is
greater than 0.25

3.5.2 The tree species block 75% of sunlight at three

year maturity. 3.6 Parks and Open Spaces

3.5.3 Trees have a clear stem height of at least 2.3m on

pedestrian paths and 2.5m on cycle routes and Approved
shared use paths. Code Mandatory Requirement Yes No
Deviation

3.5.4 Tree guards and tree grates are clearly 3.6.1 Car parking meets the design requirements as set
distinguishable from the adjacent paving and do out in section 2.1 of the Accessibility Code for the
not impinge on the clear zone (see Section 2.2 of Built Environment with a minimum of 5% of total
the Accessibility Code for the Built Environment) car parking spaces be allocated for disabled users
and all spaces should be located within 50m of a
3.5.5 Architectural shade structures have a minimum Not principal entrance
clear height of 2.4m for the full width of the Applicable
pedestrian route 3.6.2 All paths in parks are a minimum of 1.8m wide
and meet the general provisions as set out in
3.5.6 Where colonnades are used to provide shading, section 2.1 of the Accessibility Code for the Built
they are designed as part of the public realm and Environment
not as a private area
3.6.3 Shared use paths are a minimum of 3m wide
3.5.7 The provision of shading is integrated into the
overall design and reflects the architectural 3.6.4 Dedicated cycle tracks are a minimum of 3m
Not
character of the development in terms of form wide.
Applicable
and material.

3.6.5 A barrier is provided where there is a fall or

3.5.8 Where shading devices are used they are access to water as set out in section 3.4 of the
integrated into the streetscape, contributing to Accessibility Code for the Built Environment
its identity and aiding wayfinding.

3.6.6 Where board-walks are provided the maximum

3.5.9 Shading measures are used in conjunction with spacing between boards is 20mm
wind capture, planting and the careful selection
of surface materials (See Section 4.4 of the
Accessibility Code for the Built Environment). 3.6.7 All toilet blocks and changing facilities provide
accessible toilets that meet the requirements of
section 4.5 in the Accessibility Code for the Built
Environment

28 29
 Approved
Code Mandatory Requirement Yes No
Deviation

3.6.8 All indoor facilities such as cafés and ticket areas

meet the requirements as set out in section 4 of
the Accessibility Code for the Built Environment

3.6.9 A minimum of 20% of tables have sufficient

spaces to accommodate a pushchair or wheelchair
users, meeting the following standards:
Minimum space provided shall be 1200mm deep
by 1800mm wide. The table surface should be a
maximum of 760mm high. A minimum clearance
underneath the table of 700m in height and
500mm depth shall also be provided.

3.6.10 All play areas shall include accessible play

facilities that can be used by all. All play areas
have at least one piece of equipment at ground
level that is universally accessible and recognised
as such by the International Play Equipment
Manufacturers Association (IPEMA).

3.6.11 At least 50% of play areas within a park are

provided with a solid impact attenuation surface Not
to make them fully accessible and access to Applicable
these play areas meet the requirements of this
document in relation to paths and levels

3.6.12 For those play areas with loose impact

attenuating surface such as sand or bark, a level
space is provided at the edge of the space with
a minimum dimension of 1200mm deep by
1800mm wide.

3.6.13 An accessible access to public beaches is

provided every 1km. The access extends to high
tide point and is served by accessible car parking.
A minimum of 5 spaces is provided at each
accessible point and the point is clearly signed.

3.6.14 The design and provision of off-road facilities

such as bmx and mountain bike facilities is done
in consultation with local stakeholders to ensure
that there is an understanding of the facility
and potential use by both the developer and the
community.

30 31
 4.1 Internal Environments

4.0 Code

4.1.1
Mandatory Requirement

The principal entrance / entrances are easily

Yes No
Approved
Deviation

INTERNAL identifiable both by their relationship to the

approach route and by their design within the a
building façade
ENVIRONMENTS
4.1.2 The accessible entrances are clearly sign-posted Not
from the edge of the site and from the principal Applicable
entrance (if this is not accessible)

4.1.3 Signage is in accordance with Section 4.6 of the

Accessibility Guide for the Built Environment and Not
Applicable
visible on and from the routes to the building

4.1.4 Entrance doors contrast visually with the

surrounding façade a
4.1.5 A clear level area of 1500mm x 1500mm, with
a surface that does not impede wheelchairs, is a
provided in front of every accessible entrance.

4.1.6 Shading devices and / or recessed doors are Not

provided and any structural supports are easily Applicable
identifiable by people with a visual impairment

4.1.7 The principal entrance has a door entry system Not

accessible to people with hearing impairments Applicable
and people who cannot speak

Proposed
4.1.8 Where outward opening doors are provided, they
only for
are set back, recessed or protected by guardrails
or planting beds so that pedestrians are protected a Service
Rooms doors
(see figure 22 of the Accessibility Code for the
at Ground
Built Environment)
Floor

4.1.9 Where revolving doors are provided. they are

supplemented by an adjoining swing door Not
(manual or powered) or an automatic sliding Applicable
door.

4.1.10 The entrance threshold level has a maximum

level change of 15mm. All up-stands are higher a
than 5mm are chamfered or rounded.

32 33
 Approved
4.2 Entrance Foyers
Code Mandatory Requirement Yes No
Deviation

4.1.11 Where mat wells are provided, the finished Approved

surface of the mat is level with the adjacent floor
Code Mandatory Requirement Yes No
Deviation
finish. Mat materials and internal floor surfaces a
adjacent to the threshold do not impede the
movement of wheelchairs, prams or wheeled 4.2.1 Where a reception point is provided, it is easily
luggage identified from the entrance door or lobby, located
in an area not at risk from noise pollution likely to a
hinder communication and can be approached
4.1.12 Where the accessible entrance is not the principal via a direct route which is free from obstructions
entrance and / or staff entrance an accessible an Not and is wheelchair accessible.
internal route is provided to the spaces served by Applicable
the principal and / or staff entrance
4.2.2 A clear space of 1200mm deep and 1800mm
wide is provided for manoeuvring in front of any
4.1.13 The length of single swing doors is in accordance Not reception desk or counter where a knee recess of a
with figure 23 of the Accessibility Code for the Applicable at least 500mm deep is provided.
Built Environment.
4.2.3 A clear space of 1400mm deep and 2200mm
4.1.14 The length of double swing doors is at least Not wide is provided for manoeuvring in front of any
1570mm Applicable
reception desk or counter where no knee recess a
is provided.
4.1.15 Their clear width is at least 1200mm for single
leaf doors and at least 1800mm for double leaf a 4.2.4 The materials used comply with Section 4.4 a
doors. Surfaces.

4.1.16 Glazing within the lobby does not create 4.2.5 Information about the building is clearly displayed
distracting reflections and where full height, it is within the entrance foyer in a form that complies
provided with manifestation in accordance with a with Section 7.5 Wayfinding, Information and
a
Section 7.1. Signs.

4.1.17 Projections into the lobby are no greater than Not 4.2.6 Seating is provided that complies with Section Not
100mm unless they are protected by a visually Applicable 7.4 Seating. Applicable
contrasting guard rail

4.2.7 Signage is provided that complies with Section a

4.1.18 The floor surface limits the potential for sand or 7.5 Wayfinding Information and Signs.
rainwater to be carried into the building. a
4.1.19 The floor surface does not impede the movement
of wheelchairs, prams or wheeled luggage a

34 35
 4.3 Reception Desks & Service Counters 4.4 Surfaces

Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

4.3.1 Reception desks or counters are designed to 4.4.1 Floor finishes are suitable for both foot and
accommodate both standing and seated visitors wheeled traffic and are firm, level and slip a
and a section of the counter is at least 1500mm resistant.
wide, with its surface no higher than 760mm, a
providing a knee recess of not less than 700mm
above finished floor level 4.4.2 Adjoining surfaces are at the same level and
have a similar coefficient of friction. Adjoining a
surfaces contrast visually where their coefficient
4.3.2 Clear manoeuvring space is provided on both of friction differs significantly.
sides of the desk or counter. See Figure 25 of the a
Accessibility Code for the Built Environment.
4.4.3 Junctions between materials do not form trip
hazards a
4.3.3 Counter surfaces for people standing are
positioned between 950mm and 1000mm above a 4.4.4 Surfaces with a Light Reflectance Value (LRV)
finished floor level.
higher than 80 are not used
a
4.3.4 Knee recesses on the staff side are 650mm deep
and on the customer side are 500mm deep a 4.4.5 Changes in the texture of floor surfaces are Not
used to warn of hazards or provide directional Applicable
information.
4.3.5 Counters designed for wheelchair use are at least
700mm deep a
4.4.6 Shiny / highly reflective surfaces are not used a
4.3.6 The profile of the leading edge of counters where Not 4.4.7 The Light Reflectance Value (LRV) of a walls at
tickets and or money are dispensed are designed Applicable least 30 points different to the LRV of the floor
to assist people with limited dexterity
and ceiling to ensure that people with visual a
impairment can distinguish between the different
4.3.7 All edges and corners are well rounded a surfaces (see figure 27 of the Accessibility Code
for the Built Environment)
4.3.8 Reception desks are provided with a hearing Not
enhancement system, e.g. an induction loop Applicable 4.4.8 Optimal visual contrast is provided between walls
and doors and walls and switches and fittings a
4.3.9 Where security requires the use of fixed glazed Not
screens voice amplification systems are installed Applicable 4.4.9 Where required to achieve an acoustically Not
neutral environment, the ceiling material has the Applicable
appropriate acoustic absorption coefficient

36 37
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

4.4.10 Full-height glazing is provided with manifestation 4.5.6 One wheelchair-accessible unisex toilet is
as section 7.1 Doors - external and internal a provided as close as possible to the entrance and
/ or waiting area of the building. It is located on
accessible routes that are direct and obstruction
4.4.11 Glass used for screens at reception desks or Not
free
counters has a low light reflectance value Applicable

4.5.7 Any wheelchair user does not have to travel:

4.4.12 The edges of free-standing glazed screens are Not
a) more than 40m on the same floor; or
provided with a high contrast edge strip Applicable
b) more than a combined horizontal distance of
40m where the unisex toilet accommodation
is on the floor immediately below or above the
point of origin

4.5.8 Changing places toilets are provided in large

4.5 Sanitary Facilities Not applicable public buildings in addition to standard accessible
Not
Applicable
WC’s.

Approved 4.5.9 Where prayer washing facilities are provided they

Code Mandatory Requirement Yes No are accessible to vulnerable users.
Deviation

4.5.1 In multi-storey buildings, the location of toilets is 4.5.10 In residential apartments an accessible WC is
consistent on each floor. provided at the same level as the entrance and
drainage provision is made for the retrofitting of
a shower
4.5.2 In buildings where there is only space for one
toilet it is of a wheelchair-accessible unisex type
and wide enough to accommodate a standing 4.5.11 Provision is made for the retrofitting of a hoist
height wash basin way between the principal bedroom and a
bathroom, designed or convertible as item in
residential apartments
4.5.3 At each location where sanitary facilities are
provided for use by customers, visitors or users
Wheelchair-accessible unisex toilets
Not
at least one wheelchair-accessible unisex toilet is Applicable
provided.
4.5.12 The arrangement of fittings and minimum overall
4.5.4 Separate sex toilet accommodation includes at dimensions comply with Figure 28. Where it Not
least one WC cubicle for use by ambulant disabled is the only toilet available, the internal width is Applicable
people. increased to 2000mm.

4.5.5 Where four or more WC cubicles are provided in 4.5.13 The arrangement and height of fittings complies
separate sex toilet accommodation one enlarged with Figure 29 and Figure 30 of the Accessibility Not
cubicle (for use by people who need extra space Code for the Built Environment as appropriate. Applicable
in addition to 4.5.1 General (4) is provided.

38 39
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

4.5.14 An emergency assistance alarm is provided which Toilets in separate-sex washrooms

is activated by an easily identifiable pull cord
reachable from the WC and from the floor close
to the WC. The alarm sound should be easily
distinguishable from the fire alarm sounder. The 4.5.22 The arrangement of fittings and minimum
pull cord is coloured red, located as close to the overall dimensions comply with Figure 31 of the
wall as possible and has 2 red 50mm diameter Accessibility Code for the Built Environment.
bangles. One bangle is set 100mm above finished
floor level and the other is set between 800mm
and 1000mm above finished floor level. 4.5.23 Where provided, a wheelchair-accessible
compartment has the same layout and fittings as
the unisex toilet.
4.5.15 The emergency assistance alarm activate a visual
and audible sounder that can be easily seen and
heard by people in the vicinity and activates an 4.5.24 Where provided, enlarged compartments for
alarm signal at a staffed area of the building. those who require additional space are 1200mm
wide, have a layout based on Figure 28 of the
4.5.16 Visual and audible indicators are provided within Accessibility Code for the Built Environment and
the compartment to confirm that the emergency include a horizontal grab bar adjacent to the WC,
call has been received. Alarm reset controls are a vertical grab bar on the rear wall and space for a
shelf and fold-down changing table.
provided within the compartment – reachable
from the WC or wheelchair.
Not
Applicable
4.5.25 Any compartment provided for use by ambulant
disabled people has a WC pan that will
4.5.17 A visual fire alarm signal is provided above the accommodate the use of a variable height seat Not
door within the compartment in addition to the riser and complies with BS EN 997:2012 with Applicable
audible sounder. respect to critical dimensions.

4.5.18 The wheelchair manoeuvring and transfer space

is not restricted by the positioning of heat 4.5.27 Doors to compartments for ambulant disabled
emitters. people are outward opening and fitted with a
horizontal closing bar on the inside face as shown
on figure 31 of the Accessiblity Code for the Built
4.5.19 The WC pans conform to BS EN 997:2012 with Environment. Where limited space requires
respect to critical dimensions in order to allow an inward opening door, a 450mm diameter
the use of a variable height seat riser. manoeuvring space is maintained. A wheelchair
accessible washroom contains at least one
4.5.20 WC cistern flushing mechanisms are located on washbasin with its rim set at 720 to 740mm
the open or transfer side of the space, irrespective above the finished floor level.
of handing.
4.5.28 In male washrooms, at least one urinal is provided
4.5.21 For cleaning purposes is a self-closing water spray with its rim set at 380mm above finished floor
head connected by a flexible hose is positioned level.
beside the WC in a location that is reachable
when seated.
4.5.29 For cleaning purposes a self-closing water spray
head connected by a flexible hose is positioned
beside the WC in a location that is reachable
when seated.

40 41
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

For changing and shower facilities: 4.5.39 Accessible lockers are available between 600mm
and 1100mm from the floor.
4.5.30 Where accessible facilities are provided within
a communal area they are provided with 4.5.40 Accessible lockers are located where a 1800mm
subdivisions with the same configuration of and 1800mm space free of obstacles exists.
space and equipment as for self-contained
facilities but without doors.
For shower facilities

4.5.31 Where more than one individual changing or

shower compartment is provided there is a 4.5.41 The arrangement of fittings and minimum
choice of layouts suitable for right-hand and left- overall dimensions comply with Figure 33 of the
hand transfer. Accessibility Code for the Built Environment.

4.5.32 Compartments are fitted with wall-mounted 4.5.42 Where showers are provided for staff at least
drop-down support rails and wall mounted one wheelchair-accessible shower compartment
slip-resistant tip-up seats which are not spring complying with figure 6 is provided.
loaded.
4.5.43 The shower curtain can be operated from the
4.5.33 In sports facilities (with separate-sex communal shower seat.
changing facilities) individual self-contained
changing and shower facilities are available.
Not 4.5.54 A shelf, reachable from either seat or wheelchair, Not
Applicable before or after transfer is provided for toiletries. Applicable
4.5.34 Facilities for limb storage are included for the
benefit of amputees.
4.5.55 The floor of the shower room is slip resistant and
4.5.35 A pull cord activated emergency alarm system self- draining.
complying with 3.5.1 Unisex toilets (3) is
provided and the pull cord is easily identifiable
4.5.56 The shower terminal fitting complies with and
and reachable from the wall-mounted seat or
the markings on the shower controls are logical
from the floor.
and clear. Where they are located in communal
areas shower controls they are mounted between
For changing and shower facilities: 750 and 1000mm above the finished floor level.

4.5.36 The arrangement of fittings and minimum overall For shower facilities incorporating a WC
dimensions comply with figure 31 and 32 of the
Accessibility Code for the Built Environment.
4.5.57 The arrangement of fittings and minimum overall
4.5.37 Where shower facilities are provided the changing dimensions comply with figure 34.
room floor is level and slip resistant when wet or
dry 4.5.58 Where more than one shower facility containing
a WC is provided there is a choice of layouts
4.5.38 Manoeuvring space of 1500mm deep is provided suitable for right-hand and left-hand transfer.
in front of lockers.

42 43
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

Wheelchair-accessible bathrooms 4.5.70 Doors are not fitted with self-closing devices

4.5.59 The arrangement of fittings and minimum 4.5.71 Doors are fitted with an emergency release
overall dimensions comply with Figure 34 of the mechanism so that they can be opened from the
Accessibility Code for the Built Environment. outside in the event of an emergency.

4.5.60 Where more than one accessible bathroom is

4.5.72 Doors when open do not obstruct emergency
provided, there is a choice of layouts suitable for
escape routes.
right-hand and left- hand transfer.

4.5.61 The floor is slip resistant when wet or dry 4.5.73 Do Lighting controls comply with the provisions
of Section 8.2 Accessibility Code for the Built
Environment.
4.5.62 A transfer seat 400mm deep and equal to the
width of the bath is provided
4.5.74 Heat emitters have a protective screen or have
their surface temperature limited to 43C
4.5.63 Doors are outward opening and fitted with a
horizontal closing bar on the inside face
4.5.75 There is a visual contrast between compartment
surfaces and between compartment surfaces
4.5.64 A pull cord activated emergency alarm system and sanitary ware and fixtures
complying with Sections 4.5.1 Unisex toilets (3) Not
of the Accessibility Code for the Built Environment Not Applicable
is provided. The pull cord is easily identifiable and Applicable 4.5.76 Fixed handrails and drop-down support rails are
reachable from the bath or from the floor. capable of carrying a load of at least 171kg

4.5.65 For cleaning purposes is a self-closing water spray 4.5.77 Washbasin taps and shower valves are
head connected by a flexible hose is positioned thermostatically controlled to deliver water at a
beside the WC in a location that is reachable temperature not exceeding 43C.
when seated.

4.5.78 Emergency lighting is provided within sanitary

Surfaces, Doors, Fixtures and Fittings accommodation.

4.5.66 Bath and washbasin taps are either controlled

Changing Places Toilets - General
automatically or are capable of being operated
using a closed fist, e.g. by lever action
4.5.79 The arrangement of fittings and minimum
4.5.67 Terminal fittings comply with the Dubai code overall dimensions comply with figure 35 of the
Accessibility Code for the Built Environment.

4.5.68 Door handles and ironmongery comply with

the provisions of Sections 7.1 and 7.3 of the 4.5.80 The facility is actively controlled and managed
Accessibility Code for the Built Environment
4.5.81 Its location is clearly signed and access to it is
4.5.69 Light action privacy bolts are fitted to: convenient and direct
a) WC compartment doors
b) Doors to unisex wheelchair accessible toilets,
changing rooms and shower rooms

44 45
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

Changing Places Toilets - Facilities 4.5.91 An adjustable height adult changing bench with a
minimum safe working load of 200kg is provided.
The changing bench has minimum dimensions
4.5.82 The WC is positioned so that there is sufficient
of 1800mm long by 800mm wide and has an
space for transfer to and from a wheelchair or the
adjustable height range of 300mm to 1000mm
ceiling hoist and space for an assistant on both
above finished floor level.
sides

4.5.83 Wall mounted vertical handrails and drop down

4.5.92 A wide paper roll dispenser wall is mounted
support rails are provided on both sides of the
adjacent to the head of the changing bench and
WC.
within easy reach of an assistant.

4.5.84 Fixed handrails are tubular in cross-section

(32mm to 35mmin diameter), minimum 600mm 4.5.93 A wall mounted shower unit with a detachable
long and with a wall clearance of 50mm to 60mm. shower head is provided adjacent to the changing
bench. The shower hose is long enough to reach
along the full length of the bench. The shower
4.5.85 A large height-adjustable (580mm to 1030mm unit has a vertical mounted bar so that the shower
above finished floor level) washbasin with clear can be used in conjunction with a shower chair.
knee space below the bowl is provided. The mounting height is adjustable from 1050mm
to 1850mm above finished floor level. Not
Not Applicable
4.5.86 Washbasin taps and shower valves are either Applicable
controlled automatically or are capable of being
operated using a closed fist, e.g. by lever action 4.5.94 For cleaning purposes a self-closing water spray
and are thermostatically controlled to deliver head connected by a flexible hose is positioned
water at a temperature not exceeding 43C. beside the WC in a location that is reachable
when seated.
4.5.87 A paper towel dispenser and a hot air dryer is
provided close to the washbasin. 4.5.95 A privacy screen is provided to the WC area.

4.5.88 The WC has a backrest and seat (not gap-fronted) 4.5.96 The floor is slip resistant and self-draining.

4.5.89 A shelf for colostomy bags is provided in a location 4.5.97 A pull cord activated emergency alarm system
where it will not obstruct the use of the handrails complying with 4.5.1 Unisex toilets (3) of the
but is still within reach of a person using the WC Accessibility Code for the Built Environment is
provided. The pull cord is easily identifiable and
4.5.90 A ceiling track hoist with a minimum safe working positioned in the locations shown in Figures
load of 200kg and providing full-room coverage 28,29, 32 & 33 of the Accessibility Code for the
is installed. The hoist conforms to BS EN ISO Built Environment.
10535:Hoists for the transfer of disabled persons.
Prayer washing facilities

4.5.98 Male and female prayer washing facilities are

segregated and each is accessible to disabled
people.

46 47
 4.6 Facilities
Approved
Code Mandatory Requirement Yes No
Deviation

4.5.99 A step-free floor surface with sufficient space to Approved

Code Mandatory Requirement Yes No
manoeuvre a wheelchair is provided for at least Deviation
one washing position in each prayer washing
facility. Audience and spectator facilities

4.5.100 Wall-mounted grab-rails and drop-down 4.6.1 The minimum number of permanent and
support rails are provided at each side of the removable spaces provided for wheelchair users
washing position. complies with Table 3 and the route to them is
accessible by wheelchair users.
Accessible baby changing facilities
4.6.2 Stepped access routes to audience seating
are provided with fixed handrails complying
4.5.101 The arrangement of fittings and minimum with Section 3.4 Handrails and guarding of the
overall dimensions comply with the provisions Accessibility Code for the Built Environment.
in Figure 35 of the Accessibility Code for the
Built Environment.
4.6.3 A proportion of the wheelchair spaces
(permanent or temporary) are provided in pairs,
4.5.102 A fixed height baby changing bench positioned with standard seating on at least one side.
750mm above finished floor level is provided
Not 4.6.4 There are good sight lines from all seating
Applicable positions enabling viewers to see a speaker, a
4.5.103 The washbasin have a rim height of 720mm to person assisting with sign language, a projection
740mm above finished floor level. screen, performance or sports event, film or
presentation.
Not
4.5.104 Soap dispensers and hand drying facilities are
4.6.5 Seating on a stepped terrace floor complies Applicable
positioned close to the washbasin at a height
with the spacings and adjacencies shown in
of between 800mm and 1000mm from the
figure 36 of the Accessibility Code for the Built
underside of the units to the finished floor level.
Environment.

4.6.6 A proportion of seats are located so that there

4.5.105 A wall mounted nappy vending machine is space for an assistance dog to accompany its
provided with controls and dispensing drawer owner and rest in front of, or under the seat.
is located no more than 1000mm above the
finished floor level.
4.6.7 Standard seats at the end of rows and adjacent
to wheelchair spaces have detachable or lift-up
4.5.106 A nappy disposal waste bin is provided – arm rests.
preferably recessed into the wall.
4.6.8 Where a podium or stage is provided it is
accessible to wheelchair users by means of a
ramp or lifting platform.

4.6.9 A hearing enhancement system is provided in

accordance with Section 8.1 of the Accessibility
Code for the Built Environment.

48 49
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

Refreshment Facilities
e) There are no permanent obstructions in a
zone 1500mm behind any balcony doors.
4.6.10 A section of the working surface of a serving
counter or bar is at a level of not more than f) Space is provided to manoeuvre at the side of
850mm above finished floor level. the bed and transfer independently onto it. See
Figure 38 of the Accessibility Code for the Built
Environment.
4.6.11 Shared refreshment facilities are accessible.
Worktops are set at 850mm above finished Not g) The en-suite sanitary facilities comply with
floor level and a 700mm deep clear space is Applicable the relevant provisions of Section 4.5 of the
provided underneath a section of the worktop.
Accessibility Code for the Built Environment.
See Figure 37 of the Accessibility Code for the
Built Environment.
h) A pull cord emergency assistance alarm
complying with Section 8.1 is positioned within
4.6.12 There is a wheelchair accessible threshold at the the room so that it can be operated both from
transition point between an external seating the bed and the adjacent floor area.
area and the interior of the facility.
i) An emergency assistance call signal is located
outside the bedroom in a position where it
Sleeping Accommodation - These requirements apply to all premises that offer the rent of can easily be seen and heard and is linked to a
rooms on a commercial basis such as hotels, apartment hotels, hostels etc. central control point. Not
Applicable
4.6.13 At least one wheelchair-accessible bedroom is 4.6.15 For all bedrooms:
provided for every 40 bedrooms or part thereof
and the choice of location and level of amenity a) The effective clear width of the entry door
is equivalent to that of other bedrooms. from the corridor complies with Table 2 of the
Accessibility Code for the Built Environment.
4.6.14 Wheelchair-accessible bedrooms are located
on accessible routes connecting to all other b) Where wardrobes and other storage units are
available facilities within the building and: fitted with sing doors they open through 180
degrees.
a) The entry door from the corridor complies
with the relevant provisions of Section 7 of the c) Handles on hinged and sliding doors contrast
Accessibility Code for the Built Environment. . visually with the door surface and are easy to
grip and operate.
b) The effective clear width of internal doors, Not
including those to en-suite bathrooms and Applicable d) Any openable windows and window controls
shower rooms, complies with Table 4. of the are easy to operate with one hand and are
Accessibility Code for the Built Environment. located between 800mm and 1000mm above
finished floor level.
c) Where provided, wide angle viewers are
mounted in the entry door at 1050mm and e) All bedrooms have a visual fire alarm signal in
1500mm above finished floor level. addition to the requirements of Article 29 of the
Dubai Building Code and the requirements of
d) A level threshold is provided to a door the National Fire Protection Association (NFPA)
complying with Table 4 where provides access and (UAE) Government Safety Regulations.
from the room onto a balcony and the door
has no horizontal transoms from 900mm to f) Room numbers are indicated in embossed
1200mm above the finished floor level. characters.

50 51
 5.1 Passenger Lifts & Lifting Platforms

5.0 Code

General
Mandatory Requirement Yes No
Approved
Deviation

VERTICAL 5.1.1 All lifts in a building have appropriate provisions

CIRCULATION for the ambulant disabled and people with

sensory impairments.
a

5.1.2 At least one lift in a building, serving all floors, is

accessible to wheelchair users. a
5.1.3 The lift lobby provides an unobstructed
manoeuvring space of 1500mm x 1500mm as
illustrated in figure 39 of the Accessibility Code a
of the Built Environment.

5.1.4 The minimum internal accessible lift car

dimensions are 1200mm wide x 1400mm deep. a

5.1.5 The location of lifts is clearly identifiable from the

building entrance and the routes to lifts are step a
free, direct and free from obstructions.

5.1.6 Lift call buttons are mounted 900mm to 1100mm

above finished floor level and at least 500mm a
from any return wall.

5.1.7 The mounting plate for the lift call buttons

contrasts visually with the wall and the buttons
contrast visually with the mounting plate. Call a
button symbols are embossed to facilitate tactile
reading and light up when pressed.

5.1.8 The lift car doors and the floor area outside the
lift contrasts visually with the adjacent walls. The
lift car doors and the floor area outside the lift a
contrasts visually with the adjacent walls.

5.1.9 Visual and tactile floor level indicators are

provided adjacent to the lift call buttons and on a
the wall opposite the lift doors.

5.1.10 Within the lift lobby area it is possible to hear

and see visual and audible indication of the lift a
arrival, direction of travel and the location of the
available lift within a bank of lifts.

52 53
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

5.1.11 Lifts that are designated for emergency 5.1.19 Doors are fitted with re-opening activators and
evacuation are clearly identified within the lift a timing devices to provide adequate time for
lobby area. slow moving users to enter and leave the lift car
comfortably and safely. Minimum dwell time is 5
seconds.
Lift car design and controls
5.1.20 Control panels are located (horizontally or
5.1.12 The lift car floor finish has a light colour or a high vertically) on the side wall of the lift car at a
light reflectance value and has a similar or higher height of between 900mm and 1200mm (ideally
frictional value than the lift lobby floor finish. 1100mm) from the car floor and at least 400mm
Not
from any return.
Applicable
5.1.13 A handrail is mounted on at least one side of the
lift car, positioned at 875mm to 925mm above 5.1.21 In lift cars of 2000mm wide x 1400mm deep and
the lift car floor, with a minimum clearance of larger, duplicate controls should be provided on
35mm to the wall and with ends returning to the both side walls.
wall. Handrails comply with Section 3.4 of the
Accessibility Code of the Built Environment. 5.1.22 Visual displays and audible announcements are
provided to indicate the floor level reached.
5.1.14 The selection and design of materials and lighting
within the lift car minimise glare, reflections and 5.1.23 The lift car has an emergency communication
confusing shadows. system which meets the requirements of BS EN
81-28. The system is push button activated and
5.1.15 The mounting plate for the lift control buttons includes a visual acknowledgment that the alarm
contrasts visually with the surface on which it is has sounded. It has a volume control and an
mounted and the buttons contrast visually with inductive coupler.
the mounting plate. Call button symbols are
embossed to facilitate tactile reading and light Lifting platforms Not applicable
up when pressed.

5.1.24 The vertical travel distance is no more than 2m

5.1.16 Where glass is used in the lift car construction it where there is no lift way enclosure and no floor
is identifiable by people with impaired vision and Not penetration. A lift way enclosure is provided
incorporates manifestation in accordance with Applicable where vertical travel distance is more than 2m.
Section 7.1 Doors - external and internal of the of
the Accessibility Code for the Built Environment. .
5.1.25 The rate speed of the platform does not exceed
0.15m/s.
5.1.17 Where lift cars are 1100mm wide x 1400mm Not
deep and have a door only on one side a mirror Applicable
is fixed on the wall opposite the door with its 5.1.26 The minimum clear dimensions of the platform
bottom edge no lower than 900mm above the are:
car floor. a) 800mm wide x 1250mm deep for unenclosed
platforms carrying an unaccompanied wheelchair
user.
5.1.18 Power-operated horizontal sliding doors provide b) 900mm wide x 1400mm deep for enclosed
an effective clear opening width of 900mm for platforms carrying an unaccompanied wheelchair
lifts 1200mm wide x 1400mm deep and 1100mm user.
for lifts 2000mm wide x 1400mm deep.

54 55
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

c) 1100mm wide x 1400mm deep for enclosed

5.1.37 Gates and doors to lifts open outwards, are
platforms with two doors located at 90 degrees to
self-closing and are interlinked to the platform
each other carrying an accompanied wheelchair
lift mechanism to prevent them opening until
user.
the platform is aligned with the corresponding
landing floor.
5.1.27 Doors have an effective clear width of 900mm
for platform type 3(c) and 800mm in other cases.
5.1.38 Non-enclosed and partially enclosed platform
lifts comply with BS [Link] Powered vertical
5.1.28 The doors contrast visually with the surrounding lifting platforms having non-enclosed or partially
walls. enclosed liftways intended for use by persons
with impaired mobility.
5.1.29 The lifting platform controls are positioned
between 800mm and 1100mm from the platform 5.1.39 Enclosed platform lifts comply with BS EN 81-
floor and 400mm from any return. [Link] Safety rules for the construction and
installation of lifts.
5.1.30 The landing call buttons are positioned between
800mm and 1100mm from the finished floor Wheelchair platform stairlifts
level and 500mm from any return wall. Not
Applicable
5.1.31 Continuous pressure controls are provided and 5.1.40 For buildings with a single stairway the required
clear instructions are provided for their use. width of the stair flight and landing is maintained Not
when the platform is in the parked position. Applicable

5.1.32 There is an audible and visual indication of

platform arrival and level reached.
5.1.41 The rate speed of the platform does not exceed
0.15m/s.
5.1.33 The lifting platform entrances are accessible from
the remainder of the storey.
5.1.42 The minimum clear dimensions of the platform
are 800mm wide x 1250mm deep.
5.1.34 Areas of glass are identifiable by people with
impaired vision and incorporate manifestation
in accordance with Section 7.1 Doors - external
5.1.43 Continuous pressure controls, designed to
and internal of the Accessibility Code of the Built
prevent unauthorised use, are provided and they
Environment. clear instructions for use are provided.

5.1.35 The design and manufacturer is approved by a

notified body. 5.1.44 An effective clear access of width of at least
800mm is provided.
5.1.36 Weather protection is provided for external
platform lifts. 5.1.45 Staff are in attendance to supervise the platform
use

56 57
 5.2 Internal Ramps, Steps, Stairs and Handrails

Approved
Code Mandatory Requirement Yes No
Deviation

Ramps

5.2.1 Ramps are only provided where changes in

level within existing buildings is unavoidable Not
or are required to accommodate a level change Applicable
between an existing building and an extension

5.2.2 Ramps where provided comply with Section

3.2 of the Accessibility Code of the Built Not
Environment, excepting any requirements that Applicable
relate specifically to the external environment

Steps and Stairs

5.2.3 Steps and stairs comply with Section

3.3 of the Accessibility Code of the Built
Environmentexcepting any requirements that
relate specifically to the external environment
plus the items listed below

a) There is no requirement for tactile hazard Not

warning surfaces. Applicable

b) The maximum number of steps between

landings is 12.
a
c) Spiral stairs and tapered treads are not be Not
provided for use by the general public. Applicable

d) The minimum headroom above the stair pitch

line is 2000mm. a
e) There are no single steps. a
f) Where stairs have more than 36 risers in
consecutive flights there is at least one change in Not
direction between flights. Applicable

Handrails

5.2.4 Handrails comply with Section 3.4 of the

Accessibility Code for the Built Environment Not
excepting any requirements that relate Applicable
specifically to the external environment

58 59
 6.1 Horizontal Circulation

6.0 Code Mandatory Requirement

Corridors and passageways

Yes No
Approved
Deviation

HORIZONTAL 6.1.1 Corridors and passageways have an unobstructed

CIRCULATION minimum width of 1800mm (excluding any
projections into the space) along their length
a

6.1.2 Within residential apartments the minimum

corridor width relates to the clear width of door
openings in accordance with Table 5 of the
a
Accessibility Code of the Built Environment..

6.1.3 In existing buildings the unobstructed width

of the corridor or passageway greater than
1200mm but less than 1800mm passing places
Not
at least 1800mm long and with a width of at least
Applicable
1800mm are provided at regular intervals along
their length (See Figure 43 of the Accessibility
Code of the Built Environment).

6.1.4 Elements such as columns, radiators and fire

hoses recessed or protected by a guardrail and a
easy to identify

6.1.5 Internal circulation routes within new buildings

are level.
a

6.1.6 Internal circulation routes within existing

buildings have a gradient between 1:20 and 1:60
and have a level rest area at least 1500mm long
Not
for every 500mm change in level and have a
Applicable
clearly differentiated surface.

6.1.7 Internal circulation routes within existing

buildings with a gradient steeper than 1:20 are
designed as an internal ramp in accordance with Not
Section 5.2 (Internal ramps, steps, stairs and Applicable
handrails of the Accessibility Code of the Built
Environment.) and steps are provided in addition
where the level change is greater than 300mm

60 61
 Approved
Code Mandatory Requirement Yes No
Deviation

6.1.8 Guarding is provided where a corridor is divided Not

along its length between a level and a sloping Applicable
section.

Corridors and passageways

6.1.9 Where leaf-and-a-half doors are provided the Not

wider leaf is located on the same side over the Applicable
length of the corridor

Not possible
6.1.10 Outward opening doors are recessed so that due to space
when fully open they do not project into the a limitations at
circulation route. some locations.

6.1.11 Circulation routes in open plan areas comply with Not

items 1 to 10 listed above. Applicable

6.1.12 Surfaces, finishes and lighting comply with

Section 4.4 Surfaces and Section 8.3 of the a
Accessibility Code for the Built Environment.

62 63
 7.1 Doors - Internal and External

Approved
Code Mandatory Requirement Yes No
Deviation

7.0 External doors

7.1.1 Where required to be self-closing, a power

ELEMENTS operated door is installed unless a manually
operated door can be opened using a force of not Not
more than 30N at the leading edge from 0° (the Applicable
door in the closed position) to 30° open, and not
more than 22.5N at the leading edge from 30° to
60°of the opening cycle

7.1.2 The effective clear width provided through a

single leaf door, or one leaf of a double leaf
door complies with Table 6 when measured in a
accordance with Figure 44 of the Accessibility
Code for the Built Environment.

7.1.3 Doors are constructed in accordance with all of

the following:

a) Door leaves and side panels wider than 450mm For doors in
incorporate vision panels towards the leading a public
edge of the door to provide, as a minimum, the movement
zone or zones of visibility shown in Figure 45 areas only.

b) For sliding doors and gates both of the Not

following are provided: Applicable
- A stop or other effective means to prevent them
coming off the end of the track?
- A retaining rail to prevent doors and gates
falling if the suspension system fails or the rollers
leave the track

c) A device is fitted to upward-opening doors and Not

gates to stop them falling in a way that may cause Applicable
injury

d) Power-operated doors and gates are provided

with the following:
- Safety features to prevent injury to people who
are stuck or trapped
- A readily identifiable and accessible emergency
stop switch
- The ability for manual or automatic opening in Not
the event of power failure Applicable

64 65
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

7.1.4 For manually operated doors: 7.1.7 The effective clear width provided through a
single leaf door, or one leaf of a double leaf
a) There is an unobstructed space of at least Not possible door complies with Table 6 when measured in a
300mm on the pull side of the door and any a due to space accordance with Figure 44 of the Accessibility
return wall limitations at Code for the Built Environment.
b) Where fitted with a latch can the door some locations.
ironmongery be operated with one hand using a 7.1.8 Where fitted with a latch, the door ironmongery
closed fist e.g. a lever handle can be operated with one hand using a closed fist a
c) All door ironmongery contrasts visually with e.g. a lever handle
the surface of the door and are not cold to the a
touch
7.1.9 All door ironmongery contrasts visually with the
surface of the door a
7.1.5 For powered doors:

a) The sliding, swinging or folding action is 7.1.10 The door frames contrast visually with the
controlled manually using a push pad, coded entry, surrounding wall a
card swipe or remote control; or automatically by
a motion or proximity sensor
7.1.11 For doors that are not self-closing or are likely
b) Where operated by automatic sensors, the
to be held open, the surface of the leading edge a
timings ensure sufficient time for safe entry and
contrasts visually with the other door surfaces and
exit
its surroundings
c) Where doors swing towards the direction
of approach, visual and audible warnings are Not
provided to warn people of their automatic Applicable 7.1.12 Door leaves and side panels wider than 450mm
operation when both opening and shutting incorporate vision panels towards the leading Not
d) They incorporate a safety stop that is activated edge of the door to provide, as a minimum, the Applicable
if the doors begin to close when a person is zone or zones of visibility shown in Figure 45.
passing through
e) They are fail-safe in the open position or revert
to manual control in the event of power failure
f) Manual controls which contrast visually with 7.1.13 When made of glass they are clearly defined with
their background are located between 750mm manifestation on the glass that complies with a
and 1000mm above finished floor level and are figure 46 & 47 of the Accessibility Code for the
operable with a closed fist. Controls are set back Built Environment.
1400mm from the leading edge of the door when
fully open if positioned on the opening side of a 7.1.14 When of glass or fully glazed they are fully
door. differentiated from any adjacent glazed wall or
partition by the provision of a high-contrast strip
a
at the top and on both sides
Internal Doors
7.1.15 Fire doors, particularly on circulation routes, are
7.1.6 The door can be opened using a force of not
held open with an electro-magnetic device, but a
self-close when:
more than 30N at the leading edge from 0° (the a) Activated by smoke detectors or other fire alarm
door in the closed position) to 30° open, and not a sensor, individually or as part of a building fire /
more than 22.5N at the leading edge from 30° to smoke alarm system
60°of the opening cycle b) When the power supply fails
c) Activated by a hand-operated switch e.g. fire
alarm break glass call point

66 67
 Approved
7.2 Doors - Access Control Systems
Code Mandatory Requirement Yes No
Deviation

7.1.16 Fire doors, particularly to individual rooms, are Approved

fitted with swing-free devices that close when Code Mandatory Requirement Yes No
a Deviation
activated by smoke detectors or the building’s
fire alarm system or when the power fails
7.2.1 There is a clear level approach free from
obstructions to door entry controls and adequate Not
7.1.17 Any low energy powered swing door system is Not space is provided for wheelchair manoeuvring Applicable
capable of being operated in manual mode, in Applicable
powered mode or in power-assisted mode

7.2.2 Entry system controls are positioned within

Glass door and glazed screens 200mm of the door opening, adjacent to the Not
leading edge of the door and at a height of Applicable
7.1.18 Transparent glazing, forming glazed screens and between 900mm and 1100mm above finished
glass doors, with which people are likely to come floor level
into contact while moving in or around a building a
incorporate features that make it apparent to all 7.2.3 All entry system controls contrast visually with
users the surface they are mounted on and is the area
Not
Applicable
they are located in well lit.
7.1.19 Methods used to make glazing apparent adopt
one of the following:
a 7.2.4 Door entry phones provide both audible and
a) Incorporate permanent manifestation. Not
visual communication and a visual display
b) Incorporate mullions, transoms, door framing Applicable
capable of duplicating audible information
or large pull or push handles

7.1.20 Glass doors and glazed screens (including glazed 7.2.5 There is a visual and audible confirmation that a
screens alongside a corridor) are provided with a call has been received and the door lock has been
Not
Applicable
all of the following: released.

a) Manifestation at two levels, as shown in Figure 7.2.6 The design of the entry phone makes it easy to
3 understand and operate independently by a wide Not
b) Manifestation that, when seen from both inside variety of users. Applicable
and outside in all lighting conditions, contrasts
visually with its background
c) Manifestation in the form of a logo or sign, 7.2.7 At least one hinged gate, of minimum width
a minimum of 150mm high (repeated if on a 900mm, is provided in conjunction with any Not
glazed screen), or a decorative feature of 50mm installation of turnstiles or ticket-control barriers. Applicable
minimum height e.g. broken lines or continuous
bands
d) Where glazed doors are beside or part of a 7.2.8 Cameras and visual displays forming part of a
glazed screen, they are clearly marked with a high control system are duplicated where necessary Not
contrast strip at the top and on both sides to make them accessible from both a seated and Applicable
e) Where glass doors may be held open they a standing position
are protected with guarding to prevent people
colliding with the leading edge
7.2.9 Swipe card readers are positioned vertically at a
height of between 950mm and 1000mm above Not
finished floor level Applicable

68 69
 7.3 Doors - Opening and Closing Systems

Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

Door furniture Self-closing and hold-open devices

7.3.1 Manually operated doors with latches are fitted 7.3.9 Self-closing devices are appropriate for the size
with lever handles, as shown in Figure 49 of the and weight of the door, its location and the a
Accessibility Code for the Built Environment, a resistance of its component parts and fittings
which can be operated with one hand or a closed
fist.
7.3.10 High-efficiency self-closing devices are used and
their point of maximum closing force located a
7.3.2 The size and position of door handles are as between zero and fifteen degrees
shown in Figure 49 of the Accessibility Code for
the Built Environment and they contrast visually a
with the door. 7.3.11 The force required to open a door fitted with a
self-closing device is no greater than 30N from a
the closed position up to 30* of opening and no
7.3.3 D-pull handles are used only on doors without a greater than 22.5N from 30 to 60* of opening
latch and are located on the pull side of the door a
only
7.3.12 Any self-closing devices are site adjustable and a
subject to a regular maintenance regime
7.3.4 Keyways to locks are positioned above the lever
handle or a minimum of 72mm below the lever a 7.3.13 The effective clear opening width of the door
handle.
are not reduced by any backcheck facility where a
fitted
7.3.5 Where turns or snibs are used they are operable a
by people with limited manual dexterity.
7.3.14 The use of self-closing devices is limited to
where there is a mandatory requirement for
7.3.6 Where door bolts are fitted they are easy to their installation unless it can be demonstrated a
operate and are one of the following: that there is a benefit to users and their use
a) A slide-action flush bolt with an easy-grip knob Not
does not impose an unnecessary impediment on
b) A lever-action flush bolt Applicable
accessibility
c) An espagnolette bolt operated by a single-
lever handle positioned between 900mm and
1050mm above finished floor level? 7.3.15 Where in buildings, with fully automatic fire
detection and alarm systems, hold-open devices a
are used to improve the accessibility of circulation
7.3.7 Emergency exit devices capable of being released routes
with a force no greater than:
a) 80N for horizontal push bar emergency exit a
devices
b) 70N for lever handle emergency exit devices Power-operated doors
c) 150N for push pad emergency exit devices

7.3.16 A direct, clear and level approach is provided to

7.3.8 Horizontal grabrails are provided to outward- power operated doors.
Not
opening doors, mounted at a height of between Applicable
800mm and 1050mm and the door width is a
increased to maintain the required effective door
width

70 71
 7.4 Seating

Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

7.3.17 Power operated doors are not located at the top 7.4.1 Seats are provided at intervals along internal and
or bottom of ramps or sloping floors and power Not external routes and where waiting is likely
operated swing doors do not open across any Applicable
adjacent access route.
7.4.2 Seating is located on level ground or floor
surface, set back a minimum of 500mm from
7.3.18 The sensors on an automatically activated pedestrian routes (so as to maintain required
powered door ensure that the door/s are fully Not circulation width) and provided with a direct and
open before an approaching person is closer than Applicable unobstructed approach
1400mm to the door opening.
7.4.3 A clear space of 1500mm x 1500mm is provided
7.3.19 Automatic doors allow sufficient time for safe Not at the side of fixed seating
entry and exit. Applicable (see figure 51 of the Accessibility Code for the
Built Environment).
7.3.20 Where manual controls are provided for powered Not
doors they are mounted between 750mm and Applicable 7.4.4 Where rows of fixed seating are provided
1000mm above finished floor level. adequate space is provided for vulnerable users Not
in accordance with Figure 51 of the Accessibility Applicable
Code for the Built Environment.
7.3.21 All power operated doors are provided with Not
presence and motion sensor detectors for safety. Applicable
7.4.5 Seating contrasts visually with the surrounding
surfaces
7.3.22 All power operated doors can be manually Not
operated in the event of power failure. Applicable
7.4.6 A range of seating types, sizes and heights are
provided to suite the function of the space and
7.3.23 Keypads are large, easy to operate and be Not
/ or building and the needs of a wide variety of
provided with tactile identification. Applicable
users

7.4.7 Seats are not mounted on a plinth

7.4.8 Seating in external areas is provided at a range of

heights from 380mm to 580mm

72 73
 7.5 Wayfinding, Information & Signs

Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

7.5.1 Building layouts and external spaces are arranged 7.5.8 Hearing enhancement systems (complying with Not
in a logical manner which assists independent a BS 8300:2009 Design of buildings and their Applicable
wayfinding approaches to meet the needs of disabled people.
+A1:2010), using induction loops, infrared or
radio transmission are provided, as a minimum,
7.5.2 In multi-storey buildings the key facilities such in the following areas:
Not
as toilets and reception areas are positioned in a) Classrooms, meeting rooms and lecture
Applicable
similar locations on each floor level theatres; b) Sports and leisure venues including
theatres and cinemas;
7.5.3 Information and directional signs are provided c) Service and reception counters;
within and to identify, as a minimum, the d) Mosques; and
following areas: e) and additional areas as required to ensure
a) Routes to and from the building from the edge that users with hearing impairments are not
of the site; a disadvantaged?
b) Car parking;
c) Entrance foyers and reception areas;
d) Lift landings and junctions in circulation
routes; Not
e) Toilets; Applicable
f) Waiting areas and help desks;
g) Refreshment facilities; and
h) Emergency exits and accessible routes with
additional signage is provided as required (as a
part of a comprehensive signage strategy) to
assist independent wayfinding

7.5.4 Lettering, symbols and pictograms contrast

Not
visually with the signboard and the signboard
Applicable
contrasts visually with its background

7.5.5 Internationally recognized public information

symbols are provided to identify relevant facilities a

7.5.6 Signage complies with BS 8300:2009 Design

of buildings and their approaches to meet the a
needs of disabled people. +A1:2010

7.5.7 Public address systems are clearly audible and Not

supplemented by visual information where Applicable
practicable

74 75
 8.1 Communication Systems & Assistive Technology

Approved
Code Mandatory Requirement Yes No
Deviation

8.0 General

8.1.1 Cables and equipment generating magnetic fields

SERVICES
Not
likely to interfere with hearing aids are screened Applicable
or located away from public areas

8.1.2 Air conditioning equipment and any plant

or equipment generating noise is located in a
positions where they will not cause a disturbance

8.1.3 Assistive technology is provided wherever Not

practicable Applicable

Acoustics

8.1.4 The installed combination of materials used

for ceiling, wall and floor finishes provides an
acoustic environment that enables audible a
information to be heard clearly and assists people
with sight impairments understand a space and
orientate themselves

8.1.5 Separation is provided between quiet and

noisy areas of a building and areas where a
communication is important e.g. reception desks
are positioned away from potential noise sources

8.1.6 Intrusive noise from outside the building or from

Not
adjacent internal areas is minimised by the use of
Applicable
insulation within the construction elements

Public address systems

8.1.7 In large spaces a series of speakers are positioned

Not
at designed intervals to provide a sound volume
Applicable
that is appropriate to the particular environment
and circumstances in which it is heard

76 77
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

8.1.8 Public address systems for performances Telephones for public use
and announcements are linked to one or a
combination of the following systems:
a) Induction loops; 8.1.15 Where payphones are provided they are
b) Infrared or radio; accessible to wheelchair users
c) Soundfield;
d) Visual display systems 8.1.16 Keypads and other controls are positioned
750mm to 1000mm above finished floor level
8.1.9 The number and type of systems installed
appropriate to the needs of a wide range of users 8.1.17 Telephones for public use are positioned so that
they can be approached from the front and both
Hearing enhancement systems sides and are located in a clear floor area of at
least 1200mm wide x 1850mm deep. Where
approach is not possible on three sides a knee
8.1.10 Hearing enhancement systems are provided in recess 500mm deep and 700mm high is provided
rooms / spaces used for the following purposes:
a) Performance venues;
b) Film theatres; 8.1.18 Keypad buttons incorporate large embossed Not
c) Meeting and Lecture rooms; Not numbers and have a raised dot on the number Applicable
d) Teaching; Applicable five
e) Reception and enquiries;
f) Payment and service counters; and 8.1.19 The telephone include volume control and an ear
g) Any additional areas where there is a piece inductive coupler
demonstrable need to provide support for
vulnerable users
8.1.20 Fixed support rails are provided where seating is
provided
8.1.11 The number and type of systems are installed
appropriate to the needs of a wide range of users
8.1.21 A shelf is provided adjacent to the phone to enable
users to use their own portable textphones
8.1.12 Signage is provided (in accordance with Section
7.5 Wayfinding information and signs of the
Accessibility Code for the Built Environment) on 8.1.22 The location of accessible phones is highlighted
the approach to and within rooms fitted with with tactile signage in accordance with Section
hearing enhancement systems. 7.5 Wayfinding, information and signs of the
Accessibility Code for the Built Environment
8.1.13 Line input sockets are provided in accessible
location in rooms or spaces used for presentations Fire and emergency alarm systems

8.1.14 Monitoring equipment is installed to enable the 8.1.23 A fire alarm notification is visible as well as a
detection of microphone defects at an early stage audible to all users

8.1.24 Additional notification systems are provided At public

in isolated areas e.g. toilets and in noisy movement
environments to alert people who have hearing
a areas only.
impairments

78 79
 Approved
8.3 Internal Lighting
Code Mandatory Requirement Yes No
Deviation

8.1.25 Visual and audible feedback is provided to indicate Approved

that an alarm call has been acknowledged and is
Code Mandatory Requirement Yes No
a Deviation
being actioned For doors in
public
movement 8.3.1 Artificial lighting systems are designed to
8.1.26 There is no visual or audible confusion between a a areas only. maintain a level of illumination that is suitable a
fire alarm and an emergency alarm for people with sight impairments as well as all
other users

8.3.2 Illumination levels across a room or space are

8.2 Switches & Controls even so that there is no glare, pools of bright
light or strong shadows
a

8.3.3 Artificial lighting provides good colour rendering a

Approved
Code Mandatory Requirement Yes No
Deviation
8.3.4 Natural & artificial lighting levels are controllable
and adjustable to suit individual need
a
8.2.1 Switches and controls are operable without the
simultaneous use of both hands except where a 8.3.5 Artificial lighting is compatible with electronic
safe operation of machinery requires it
and radio frequency installations and does not a
cause interference to hearing aids
8.2.2 Where red and green are used as “ON” and “OFF”
indicators the switch or control status is clarified a
by additional text or pictograms

8.2.3 The positioning of switches and controls falls

within the ranges shown in Figure 1 of the a 8.4 External Lighting
Accessibility Code for the Built Environment and
is consistent within the building

8.2.4 Switches and controls contrast visually with their Approved

Code Mandatory Requirement Yes No
mounting plates (where fitted) and the wall a Deviation
surface
8.4.1 Lighting provides bright, safe lighting levels with a
8.2.5 Equipment instructions, visual and tactile, are good uniformity of light.
Not
positioned adjacent to the relevant switch or Applicable
control and are readable at close range 8.4.2 The provision of white light and high colour
rendering enhances users ability to recognise
8.2.6 Electrical mains and circuit isolation switches shapes and colours. Artificial lighting systems a
clearly are labelled and the on an off positions a are designed to maintain a level of illumination
are easy to identify that is suitable for people with sight impairments
as well as all other users.

8.2.7 All electrical power sockets are switched and the

on and off positions are easy to identify a

80 81
 Approved
Code Mandatory Requirement Yes No
Deviation

8.4.3 Illumination levels across a space are even so that

there is no glare, pools of bright light or strong a
shadows.

8.4.4 Artificial lighting provides good colour rendering a

8.4.5 All new lighting is designed to minimise the
effect of obtrusive light at night and minimise a
the impact during daylight hours.

8.4.6 Lighting levels are appropriate to the location

and activity and always provide no less than a a
uniform level of 30 lux.

82 83
 9.1 Building Management

Approved
Code Mandatory Requirement Yes No
Deviation

9.0 External areas

9.1.1 Information regarding parking provision is made

MANAGEMENT
Not
available to prospective customers and visitors Applicable

9.1.2 Designated parking bays and setting down

areas are monitored and unauthorised users are a
penalised.

No provision
9.1.3 The usage of designated parking bays is for additional
monitored and additional spaces made are a parking
available if demand increases. spaces.

9.1.4 There is a regular monitoring and maintenance

programme that ensures pedestrian routes
remain clear of obstructions, free of sand, water
a
and other loose materials.

9.1.5 The surfaces of pedestrian routes are monitored

and maintained to ensure that there are no a
uneven or damaged areas that may present a trip
hazard.

9.1.6 Modifications and / or maintenance work will not

result in a reduction in accessibility. a
9.1.7 There is a regular monitoring and maintenance
programme to ensure that adequate lighting
levels are maintained to all areas and in particular a
to external steps, ramps and access routes.

9.1.8 In shared space areas, the traffic speed limits are

enforced and delivery and parking restrictions Not
are applied to ensure that pedestrians can use Applicable
the area safely.

84 85
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

Internal areas - general 9.1.19 Emergency call and communication systems are
monitored and tested on a regular basis to ensure a
that they are fully operational at all times.
9.1.9 Access control systems are monitored and tested Not
on a regular basis with respect to door operation Applicable
and communication facilities. 9.1.20 Regular checks are carried out to ensure that
there is alignment between lift car floors at every a
landing level.
9.1.10 Powered door opening and closing systems are
monitored and tested on a regular basis to ensure
designed operational speeds and activation a Sanitary facilities
timings are maintained.
9.1.21 There is a regular inspection, cleaning, re-
9.1.11 Manual door closers are monitored and tested stocking and maintenance regime for all sanitary a
on a regular basis to ensure the opening force is a facilities.
within the required limits.
9.1.22 The time and date of the last inspection is a
Not
9.1.12 Door furniture is kept clean and free moving. displayed within the sanitary facility.
Applicable

9.1.13 Hold open devices are linked to the fire alarm 9.1.23 Where there is a requirement to keep accessible
system are monitored and tested on a regular a or Changing Places toilets locked, a key is always Not
basis. available nearby and ihere is a clear notification Applicable
of where it can be obtained.
9.1.14 Staff are always on call to respond to entry-
phone or access control system queries and / or a 9.1.24 There regular checks to ensure that the assistance
a
problems and to provide assistance if required. alarms are fully operational and accessible.

9.1.15 Lobbies, reception areas, lift lobbies and 9.1.25 Building managers ensure that trained staff are
circulation routes are maintained free of a always available to respond to assistance alarms a
obstructions, including deliveries and provide appropriate and effective assistance.

9.1.16 Adequate space is maintained in cafés and 9.1.26 Information regarding hoist operation and sling
Not Not
restaurants between moveable tables and chairs compatibility is provided in Changing Places
Applicable Applicable
to ensure ease of access for all users. toilets.

Lifts 9.1.27 There are regular checks to ensure that transfer

space in accessible WC’s is not obstructed and Not
wheelchair manoeuvring spaces is maintained Applicable
9.1.17 Regular inspections, statutory testing and free of obstructions.
servicing is carried out.
a

9.1.18 Alternative arrangements are provided and

communicated in the event of a lift failure or a a
lift being taken out of action for maintenance.

86 87
 Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

Surfaces 9.1.36 Hearing enhancement and public address

systems are monitored, tested and maintained
on a regular basis. There is a system in place Not
9.1.28 There is a regular inspection, cleaning and for the loan of headsets for infrared and radio
maintenance regime. a hearing enhancement systems, where provided,
Applicable

including retrieval, cleaning, testing and security.

9.1.29 Where modifications or re-decoration is carried Not
out the works achieve the original performance Applicable 9.1.37 Signage and communication systems are
objectives updated as required to respond to changes in
the buildings’ occupants, services and facilities.
Building Services All new signage is integrated with the existing. a
Is temporary signage is removed as soon as it
is no longer relevant. Signage is removed for
9.1.30 There is a regular monitoring and maintenance redecoration is replaced correctly.
programme to ensure that adequate lighting
levels are maintained to all areas. Light bulbs a
are replaced as soon as they have failed and Means of Escape
fluorescent tubes replaced if they start to flicker?
9.1.38 There are regular checks of internal and external
9.1.31 Regular inspections, statutory testing and emergency exit routes and access for fire fighting a
servicing is carried out on all equipment a vehicle is available at all times.

9.1.32 There is a regular inspection, cleaning and 9.1.39 Regular inspections, statutory testing and
servicing are carried on fire alarm systems
a
maintenance regime for all air-conditioning, a
mechanical ventilation and heating systems
9.1.40 Building evacuations are carried out on a regular
9.1.33 Windows are cleaned on a regular basis and blinds basis to ensure that fire marshals are properly a
and solar control devices inspected, cleaned and a trained and all staff are implementing emergency
maintained on a regular basis evacuation procedures and duties correctly.

Communications 9.1.41 There is regular liaison with vulnerable users and

visitors to agree and update personal emergency a
evacuation plans (see Section 11.1 of the
9.1.34 Information regarding a buildings facilities and Accessibility Code for the Built Environment)
access arrangement is available in a range of a
formats and is updated on a regular basis.

9.1.35 Pre-visit information regarding access and

facilities is available on a web site and / or Not
a telephone number is provided for audio Applicable
description services.

88 89
 9.2 Public Realm Management

Approved Approved
Code Mandatory Requirement Yes No Code Mandatory Requirement Yes No
Deviation Deviation

External areas 9.2.9 In shared space areas traffic speed limits are
enforced and delivery and parking restrictions
applied to ensure that pedestrians can use the
9.2.1 Information regarding parking provision is made area safely.
available to prospective customers and visitors.

9.2.10 Adequate space is maintained between tables

9.2.2 Designated parking bays and setting down areas and chairs and other street furniture in outdoor
are monitored and unauthorised users penalised. seating areas of cafés and restaurants to ensure
ease of access for all users.
9.2.3 The usage of designated parking bays is
monitored and additional spaces are made 9.2.11 There is a regular inspection, cleaning and
available if demand increases. maintenance regime for all areas of the public
Not
Applicable
realm.
9.2.4 There is a regular monitoring and maintenance
programme that ensures pedestrian routes 9.2.12 Signage and communication systems are updated
remain clear of obstructions, free of sand, water as required to respond to changes in the public
and other loose materials. realm. All new signage is integrated with the
Not
Applicable existing. Temporary signage is removed as soon
9.2.5 Modifications and / or maintenance work to as it is no longer relevant. Signage is removed for
the public realm do not result in a reduction in redecoration replaced correctly.
accessibility.
9.2.13 Public address systems are monitored, tested
9.2.6 Street furniture, particularly seating areas, is and maintained on a regular basis
regularly monitored and maintained to ensure it
does not present a hazard to users through loose 9.2.14 Public and civic buildings and facilities comply
fixtures or fittings. with Section 9.1 of the Accessibility Code for the
Built Environment.
9.2.7 A management plan is produced and implemented
for the maintenance of softscape to ensure plants
do not impinge on access routes (horizontally
or vertically) or present unnecessary danger by
virtue of thorny or loose branches.

9.2.8 There is a regular monitoring and maintenance

programme to ensure that adequate lighting
levels are maintained to all areas and in particular
to steps, ramps and access routes.

90 91
 10.1 Access Strategy Statements For Operator / Building
Management

10.0 Code

10.1.1
Mandatory Requirement

The Access Strategy Statement (ASS) explains the

Yes No
Approved
Deviation

ACCESS STRATEGY Project Sponsor’s policy and approach to access

and the needs of vulnerable users
a

STATEMENTS 10.1.2 It details the professional advice that will be or

has been obtained with respect to accessibility a
and related technical issues.

10.1.3 It details any specialist user group consultations

planned or undertaken and the degree to which
the design process has been influenced by the a
consultations.

10.1.4 It details and explains any specific issues

affecting accessibility to, or within, the particular a
environment.

10.1.5 It details and explains any specific issues

affecting the provision of services, employment a
or educational opportunities.

10.1.6 It details the access solutions proposed to

address issues in (4) and (5) listed above a

10.1.7 It details the management, maintenance and

training policies adopted, or to be adopted, to a
ensure that features, facilities and equipment
continue to ensure accessibility

10.1.8 Drawings and / or models are provided illustrating

the routes to, into and around the building;
vertical and horizontal circulation routes; the a
location of accessible parking bays and setting
down points and the location of public transport
interchanges where applicable.

92 93
 Approved
Code Mandatory Requirement Yes No
Deviation

10.1.9 It details the provisions to be made for the

evacuation of all users from the building during a
an emergency, including vulnerable users who
may need assistance or special equipment.

10.1.10 It considers and details the design approach at

four key stages:
a) Strategic development of the project brief
and access policy by or on behalf of the Project
Sponsor; a
b) Planning – development of the initial design
proposals;
c) Detailed design stage; and
d) Post occupancy

10.1.11 Where Alternative Solutions are proposed

the applicant demonstrates that they comply
with the Performance Objectives and where a
appropriate provides supporting evidence in
the form of research or reference to British other
International Standards

94 95
 11.1 Means of Escape

Approved
Code Mandatory Requirement Yes No
Deviation

11.0 11.1.1 An accessible means of egress is provided and

maintained for the lifetime of the building
a

MEANS OF ESCAPE 11.1.2 The building complies with BS 9999: 2008:

Code of practice for fire safety in the design,
management and use of buildings or BS 7974:
2001: Application of fire safety engineering a
principles to the design of buildings. Code of
practice or similar and has a comprehensive
and integrated package of fire safety measures
appropriate to its size, use and facilities.

11.1.3 The Fire Safety Management Plan takes into

account the full range of people who may use
the building and is updated whenever there are a
changes to the construction and / or use of the
building and on a regular basis.

11.1.4 Staff are adequately trained to carry out the

procedures necessary for the safe evacuation of a
the building.

11.1.5 The following provisions are met:

Requirement Application

Fire Fighting Lifts If building has

occupied floor 22.86 a
above lowest level of
fire vehicle access

Emergency If building has

Evacuation designed occupied floor 22.86
lifts above lowest level of a
fire vehicle access

Protected refuge Where Emergency

areas and provision Evacuation designed Not
of devices for taking lifts are not provided. Applicable
people up or down
stairs

96 97
 Approved
Code Mandatory Requirement Yes No
Deviation

Requirement Application

1400mm wide Where stairs are the Stair width

minimum stair width Primary means of a provisions are
as per DM
access required

1100mm wide Where an emergency a

minimum stair width lift is provided.

Video cameras in If building has

every stairways at occupied floor 22.86 a
every 5 flights linked above lowest level of
to emergency control fire vehicle access
room.

11.1.6 Emergency communication systems are provided. a

11.1.7 Stairway identification photo-luminescent
signage is provided as well as stair markings. a
11.1.8 The responding fire brigade are able to access a
fire on any floor and begin suppression operations a
within 30 minutes of transmission of the alarm
call, 95% of the time.

11.1.9 98% of the expected occupants can evacuate the

building in a time not greater than 50% of the
required fire resistance of the primary structure
a
without outside assistance.

98 99
100