RETHABILE INNOCENTIA MAHLATSI
Cellphone Number : 0631862313
Email Address : rimahlatsi@[Link]
Education
REGINALD CINGO HIGH SCHOOL
Grade12 passed
Identity number : 8707150325084
Work history
· I-Talk financial services
· Team leader
· Sales, QA, Validation and customer service
· 1 September 2019-date
· Reference Italk financial services
· Zandile Nkosi (Manager)
· 0117811197
EXPERIENCE
· Collaborated with leadership team to identify relevant questions and
determine best methods of sales and customer service and QA.
· Collaborated with staff to develop and implement best practices and
accomplished all team goals..
· Collaborated with team members to initiate best practices to achieve
organizational goals.
· Responded to emails and other correspondence to facilitate
communication and enhance business processes.
· Displayed absolute discretion at handling confidential information..
· Liaised with customers, management and Sales team to better
understand customer needs and recommend appropriate solutions.
· Boosted success of client's organization by improving performance,
motivation, job satisfaction
· Delivered outstanding service to clients to maintain and extend
relationship for future business opportunities.
Skills
File management
Team leader skills
Training and mentoring
Team Building
Good communication skills
Computer Skills
Admin
QA
Validation
Speaking and listening skills
Multi-tasking and time management skills
Mathematical and accounting skills
Prioritization skills
Ability to work independently
Attention to detail
Office and database software skills
Customer service skills
Coaching skills
Motivational Letter
I am one individual dedicated to do their work without fail always giving extra input, ready to embrace
change and new developments. I am very strategic and able to lead with hesitation, always ready to
introduce new ideas to bring forth change and to make my job [Link] shares the ideas within the
business to improvise our working environment in order for us to reach clients requirements.I have a
learning and submissive spirit.
I am very attentive to details, quick to enhance change and learn further more, A great performer and
passionate about my job. I am always positive and bold with what I am doing and not sceptical about my
job, very crazy and fun to work with, always challenging myself and others, I work very smart.
