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[1] English [2] Chinese

[3] Malay [4] Tamil

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[1] [2]
Member Statement
Enquiries Request
This option is available from
8:30am to 10:00pm daily.

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[NRIC NO] Enter

Followed by [#]
If you are a foreigner,
[1]
enter [*] Proceed with
Statement Request

Enter
[1] Enter
If NRIC starts with
“S” [NRIC NO]

CPF
Followed by [#]
[2]
If NRIC starts with
“T” INTERACTIVE
CALL FLOW Enter
Enter [1]
If NRIC starts with
[1] “S”
Authentication via
Singpass app CPF Hotline: [2]
1800 - 227 - 1188 If NRIC starts with
[2] “T”
One-Time Password
(OTP) received
via SMS Calling from overseas: Enter
+65 - 6227 - 1188 [1]
Latest Yearly
Enter Statement of
Account
Mondays to Fridays
[1]
Members’ 8:30am to 5:30pm [2]
Accounts, CPF My Statement
Nomination Scheme, showing
E-Services Account Balance
Eves of Christmas,
[2] New Year and [3]
Withdrawal of Chinese New Year 15-month
CPF Savings from Contribution
55, CPF LIFE,
8:30am to 1:00pm History
Retirement Statement
Sum Scheme &
Retirement Sum [4]
Topping-Up Scheme 15-month
Transaction
History
[3] Statement
Silver Support
Scheme

Enter
[4]
Housing Schemes [1]
Authentication via
[5] Singpass app
Investment,
Insurance & [2]
Education Schemes One-Time Password
(OTP) received
[6] via SMS
Self-Employed
Matters
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in 4 simple steps

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CPFB call
authentication
service has
CPFB call authentication
requested for your
consent to complete service
as
a transaction
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Personal
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notification Check that this matches the site you’re accessing

saml.singpass.gov.sg

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Date

21 Mar 2022
Time

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give consent

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app passcode to
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Step 4
3 using your fingerprint,
face recognition or
6-digit passcode 4
You have successfully
authorised the
authentication

You can download the Singpass app from the App Store or Play Store. You can log in
to your Singpass app using your fingerprint, face recognition or a 6-digit passcode. For
more details on the set-up, please refer to the instructional guides (iOS users and
Android users) at singpass.gov.sg.
 If you require personalised guidance,
you will be prompted to do one of the following:

One-Time Password (OTP) received via SMS

Check the SMS on your

registered mobile phone
for the 6-digit OTP

Singpass
Your SMS OTP is
123456. It will
expire after 2 min-
utes. For security
reasons, please do
not share the OTP
with anyone. Sent:
02/02/2022 05:45PM
[S****123A]

Key in the 6-digit OTP

2 using the dial pad of
your phone