30601 - Instrument fault
Make sure the Connection of Instrument
A hardware fault, such as a problem with the lamp, nebulizer, or detector
Check the connections and restart the system if problem persist contact Agilent
30602 - Power failure
Check the power connections
The error message 30603 - Chopper sync error in Agilent AAS indicates that there is a
problem with the chopper synchronization. The chopper is a rotating device that breaks up
the light beam from the lamp into pulses. This is done to reduce noise and improve the
accuracy of the measurement.
1. Check the chopper motor to make sure that it is spinning freely.
2. Check the chopper encoder to make sure that it is properly aligned.
3. Check the chopper sync signal to make sure that it is within the correct voltage
range.
4. The error message 30604 - Wavelength invalid for PMT indicates
that the wavelength you have selected is not within the operating
range of the photomultiplier tube (PMT). The PMT is the detector
used in atomic absorption spectroscopy (AAS) to measure the
amount of light absorbed by the sample.
5. You have selected a wavelength that is outside of the PMT's operating range.
6. The PMT is not properly calibrated.
7. There is a problem with the PMT or its associated electronics.
8. Make sure that the wavelength is selected correctly.
9. Clean the PMT window.
10. Check the PMT voltage to make sure that it is within the correct range.
11. Try replacing the PMT.
12. If you are still having problems, contact the manufacturer of the instrument for
assistance.
The error message 30605 - Low HC lamp energy indicates that the hollow
cathode (HC) lamp is not producing enough energy. This can be caused by
a variety of factors, including:
A dirty or worn-out lamp
A problem with the lamp power supply
A problem with the lamp alignment
A problem with the lamp housing
To troubleshoot the problem, you can try the following steps:
1. Clean the lamp window and cathode.
2. Check the lamp power supply to make sure that it is outputting the correct voltage
and current.
3. Check the lamp alignment to make sure that it is centered in the lamp housing.
4. Check the lamp housing for any signs of damage or wear and tear.
Here are some additional tips for troubleshooting low HC lamp energy errors in AAS
instruments:
Make sure that the lamp is properly installed.
Check the lamp gas flow to make sure that it is within the correct range.
Try increasing the lamp current.
If you are still having problems, replace the HC lamp.
The error message 30606 - High HC lamp energy indicates that the hollow cathode
(HC) lamp is producing too much energy. This can be caused by a variety of factors,
including:
A problem with the lamp power supply
A problem with the lamp alignment
A problem with the lamp housing
A problem with the lamp itself
To troubleshoot the problem, you can try the following steps:
1. Check the lamp power supply to make sure that it is not outputting too much voltage
or current.
2. Check the lamp alignment to make sure that it is centered in the lamp housing.
3. Check the lamp housing for any signs of damage or wear and tear.
4. Inspect the lamp for any signs of damage or wear and tear.
If you are unable to resolve the problem, you may need to replace the HC lamp.
Here are some additional tips for troubleshooting high HC lamp energy errors in AAS
instruments:
Make sure that the lamp is properly installed.
Check the lamp gas flow to make sure that it is within the correct range.
Try decreasing the lamp current.
If you are still having problems, replace the HC lamp.
30607 - Instrument status message
The error message 30607 - Instrument status message indicates that the AAS
instrument is not in a ready state to perform an analysis. This can be due to a variety
of factors, including:
The instrument is not properly calibrated.
The instrument is not turned on or warmed up.
The instrument is not properly configured for the analysis.
There is a problem with the sample or sample preparation.
There is a problem with the instrument's hardware or software.
To troubleshoot the problem, you can try the following steps:
1. Check to make sure that the instrument is properly calibrated.
2. Check to make sure that the instrument is turned on and warmed up.
3. Check to make sure that the instrument is properly configured for the analysis.
4. Check to make sure that the sample is properly prepared.
5. Check the instrument's log for any error messages.
6. If you are unable to resolve the problem, contact the manufacturer of the instrument
for assistance.
Here are some additional tips for troubleshooting instrument status message errors
in AAS instruments:
Make sure that the instrument is properly connected to the power supply.
Make sure that the instrument is properly vented.
Make sure that the instrument is in a suitable environment.
Try restarting the instrument.
If you are still having problems, contact the manufacturer of the instrument for
assistance.
30608 - Low lamp energy
The error message 30608 - Low lamp energy indicates that the hollow cathode (HC)
lamp is not producing enough energy. This can be caused by a variety of factors,
including:
A dirty or worn-out lamp
A problem with the lamp power supply
A problem with the lamp alignment
A problem with the lamp housing
A problem with the nebuliser
A problem with the spray chamber
A problem with the sample matrix
To troubleshoot the problem, you can try the following steps:
1. Clean the lamp window and cathode.
2. Check the lamp power supply to make sure that it is outputting the correct voltage
and current.
3. Check the lamp alignment to make sure that it is centered in the lamp housing.
4. Check the lamp housing for any signs of damage or wear and tear.
5. Check the nebuliser and spray chamber for any signs of blockage or damage.
6. Dilute the sample or use a different sample matrix.
If you are unable to resolve the problem, you may need to replace the HC lamp.
Here are some additional tips for troubleshooting low lamp energy errors in AAS
instruments:
Make sure that the lamp is properly installed.
Check the lamp gas flow to make sure that it is within the correct range.
Try increasing the lamp current.
If you are still having problems, replace the HC lamp.
30609 - High lamp energy
The error message 30609 - High lamp energy indicates that the hollow cathode (HC)
lamp is producing too much energy. This can be caused by a variety of factors,
including:
A problem with the lamp power supply
A problem with the lamp alignment
A problem with the lamp housing
A problem with the lamp itself
To troubleshoot the problem, you can try the following steps:
1. Check the lamp power supply to make sure that it is not outputting too much voltage
or current.
2. Check the lamp alignment to make sure that it is centered in the lamp housing.
3. Check the lamp housing for any signs of damage or wear and tear.
4. Inspect the lamp for any signs of damage or wear and tear.
If you are unable to resolve the problem, you may need to replace the HC lamp.
Here are some additional tips for troubleshooting high HC lamp energy errors in AAS
instruments:
Make sure that the lamp is properly installed.
Check the lamp gas flow to make sure that it is within the correct range.
Try decreasing the lamp current.
If you are still having problems, replace the HC lamp.
30610 - No peak detected
The error message 30610 - No peak detected in AAS indicates that the instrument
did not detect a peak for the element being analyzed. This can be caused by a
variety of factors, including:
The element is not present in the sample.
The element is present in the sample but at a concentration below the instrument's
detection limit.
There is a problem with the sample preparation.
There is a problem with the instrument's calibration.
There is a problem with the instrument's hardware or software.
To troubleshoot the problem, you can try the following steps:
Check to make sure that the element of interest is present in the sample.
Dilute the sample and re-analyze it.
Check the instrument's calibration and re-calibrate if necessary.
Check the instrument's hardware and software for any errors.
If you are unable to resolve the problem, contact the manufacturer of the instrument
for assistance.
30611 - Lamp turret home fault
The error message 30611 - Lamp turret home fault in AAS indicates that
there is a problem with the lamp turret. The lamp turret is the device that
holds the hollow cathode (HC) lamps and rotates them into position in front
of the optical path.
There are a few possible reasons for this error:
The lamp turret motor is not working properly.
The lamp turret encoder is not working properly.
There is a problem with the lamp turret housing.
There is a problem with the lamp turret wiring.
To troubleshoot the problem, you can try the following steps:
1. Check the lamp turret motor to make sure that it is spinning freely.
2. Check the lamp turret encoder to make sure that it is properly aligned.
3. Check the lamp turret housing for any signs of damage or wear and tear.
4. Check the lamp turret wiring for any signs of damage or corrosion.
30612 - Lamp turret sensor faul
The error message 30612 - Lamp turret sensor fault in AAS indicates that there is a
problem with the lamp turret sensor. The lamp turret sensor is used to detect the
position of the lamp turret. This information is used to ensure that the lamp turret is in
the correct position before an analysis is performed.
There are a few possible reasons for this error:
The lamp turret sensor is not working properly.
The lamp turret sensor is not properly aligned.
There is a problem with the lamp turret sensor wiring.
There is a problem with the lamp turret sensor electronics.
To troubleshoot the problem, you can try the following steps:
1. Check the lamp turret sensor to make sure that it is working properly.
2. Check the lamp turret sensor alignment to make sure that it is properly aligned.
3. Check the lamp turret sensor wiring for any signs of damage or corrosion.
4. Check the lamp turret sensor electronics for any signs of damage or corrosion.
5. 30613 - Lamp turret fault
The error message 30613 - Lamp turret fault in AAS indicates that there is a problem
with the lamp turret. The lamp turret is the device that holds the hollow cathode (HC)
lamps and rotates them into position in front of the optical path.
There are a few possible reasons for this error:
The lamp turret motor is not working properly.
The lamp turret encoder is not working properly.
There is a problem with the lamp turret housing.
There is a problem with the lamp turret wiring.
There is a problem with the lamp turret controller.
To troubleshoot the problem, you can try the following steps:
1. Check the lamp turret motor to make sure that it is spinning freely.
2. Check the lamp turret encoder to make sure that it is properly aligned.
3. Check the lamp turret housing for any signs of damage or wear and tear.
4. Check the lamp turret wiring for any signs of damage or corrosion.
5. Check the lamp turret controller for any signs of damage or corrosion.
6. 30614 - Lamp turret home sensor fault
The error message 30614 - Lamp turret home sensor fault in AAS indicates
that there is a problem with the lamp turret home sensor. The lamp turret
home sensor is used to detect the position of the lamp turret at its home
position. This information is used to ensure that the lamp turret is in the
correct position before an analysis is performed.
There are a few possible reasons for this error:
The lamp turret home sensor is not working properly.
The lamp turret home sensor is not properly aligned.
There is a problem with the lamp turret home sensor wiring.
There is a problem with the lamp turret home sensor electronics.
To troubleshoot the problem, you can try the following steps:
1. Check the lamp turret home sensor to make sure that it is working properly.
2. Check the lamp turret home sensor alignment to make sure that it is
properly aligned.
3. Check the lamp turret home sensor wiring for any signs of damage or
corrosion.
4. Check the lamp turret home sensor electronics for any signs of damage or
corrosion.
5. 30615 - Invalid position
The error message 30615 - invalid position in AAS indicates that the instrument is
not in a valid position for the operation being attempted. This can be caused by a
variety of factors, including:
The lamp turret is not in the correct position.
The nebulizer is not in the correct position.
The sample injector is not in the correct position.
The detector is not in the correct position.
The instrument is not properly calibrated.
There is a problem with the instrument's hardware or software.
To troubleshoot the problem, you can try the following steps:
1. Check the lamp turret to make sure that it is in the correct position.
2. Check the nebulizer to make sure that it is in the correct position.
3. Check the sample injector to make sure that it is in the correct position.
4. Check the detector to make sure that it is in the correct position.
5. Check the instrument's calibration and re-calibrate if necessary.
6. Check the instrument's hardware and software for any errors.
7. If you are unable to resolve the problem, contact the manufacturer of the instrument
for assistance.
The error message 30616 - Lamp not recognized in AAS indicates that the
instrument does not recognize the lamp that is installed in the lamp turret.
This can be caused by a variety of factors, including:
The lamp is not properly installed.
The lamp is not compatible with the instrument.
The lamp is defective.
There is a problem with the lamp turret or lamp turret sensor.
There is a problem with the instrument's hardware or software.
To troubleshoot the problem, you can try the following steps:
1. Make sure that the lamp is properly installed.
2. Check the lamp compatibility with the instrument.
3. Try replacing the lamp.
4. Clean the lamp turret and lamp turret sensor.
5. Check the lamp turret and lamp turret sensor for any signs of damage or
wear and tear.
6. Check the instrument's hardware and software for any errors.
7. If you are unable to resolve the problem, contact the manufacturer of the
instrument for assistance.
Here are some additional tips for troubleshooting lamp not recognized
errors in AAS instruments:
Make sure that the lamp is clean.
Make sure that the lamp turret is clean.
Make sure that the lamp turret sensor is clean.
Check the lamp turret power supply to make sure that it is outputting the
correct voltage and current.
Try replacing the lamp turret or lamp turret sensor.
30617 - EHT over-range
The error message 30617 - EHT over-range in AAS indicates that the
electrothermal atomizer (ETA) voltage is too high. The ETA is used to
vaporize and atomize samples in flameless AAS. The ETA voltage is
controlled by a power supply and must be set within a certain range in
order to prevent damage to the ETA.
There are a few possible reasons for this error:
The ETA power supply is not working properly.
The ETA voltage is set too high.
There is a problem with the ETA wiring.
There is a problem with the ETA itself.
To troubleshoot the problem, you can try the following steps:
1. Check the ETA power supply to make sure that it is working properly.
2. Check the ETA voltage setting and make sure that it is within the
recommended range.
3. Check the ETA wiring for any signs of damage or corrosion.
4. Check the ETA itself for any signs of damage or wear and tear.
If you are unable to resolve the problem, you may need to contact the
manufacturer of the instrument for assistance.
Here are some additional tips for troubleshooting EHT over-range errors in
AAS instruments:
Make sure that the ETA is properly cooled.
Clean the ETA electrodes.
Make sure that the ETA is properly installed.
Try replacing the ETA power supply.
30618 - Magnet overheated
The error message 30618 - Magnet overheated in AAS indicates that the magnet in
the electrothermal atomizer (ETA) has overheated. The ETA is used to vaporize and
atomize samples in flameless AAS. The ETA magnet is used to hold the graphite
tube in place and to create a magnetic field around the graphite tube. This magnetic
field helps to improve the atomization efficiency of the sample.
There are a few possible reasons for this error:
The ETA magnet is not being properly cooled.
The ETA magnet is dirty.
The ETA magnet is damaged.
There is a problem with the ETA power supply.
There is a problem with the ETA wiring.
To troubleshoot the problem, you can try the following steps:
1. Check the ETA cooling system to make sure that it is working properly.
2. Clean the ETA magnet.
3. Check the ETA magnet for any signs of damage.
4. Check the ETA power supply to make sure that it is working properly.
5. Check the ETA wiring for any signs of damage or corrosion.
