EVERLANE Case Study
Problem statement:
The root cause of Everlane's poisonous work environment is a weak corporate and
management culture. As a result, Everlane staff has been accused of racism and
harassment. Employees are unable to express their experiences of racism,
discrimination, and harassment at work.
Facts:
The Covid 19 epidemic is expected to cost the company $15 million in earnings.
Due to the pandemic in March 2020, we had to lay off approximately 200 staff.
Customer service workers who were about to unionize had their jobs cut by 42 out of
57. allegations of anti-blackness and union antipathy
Analysis/Discussion
It is Everlane's mission to restore the faith of all of its workers in the company's internal
culture.
Solution 1:
Employees should be able to anonymously raise any complaints or concerns they may
have with their employer via surveys. Fill out an anonymous form on the company's
employee website with questions regarding their employment, the environment in
which it is situated and any troubles they may be having there. At the conclusion of
each month, the firm will have meetings to address the most pressing concerns.
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Benefits: These provide an avenue for workers who are reluctant to speak with
management about their issues. Employees will get the impression that the firm cares
about what they have to say and is willing to hear it.
Disadvantage: This chance may be squandered if employees fail to take advantage of
it. Because it doesn't address the root cause of the issue, some workers may see it as a
Band-Aid solution.
Solution 2:
Anti-discrimination and anti-bullying training for all workers and management should
be mandatory. Every office and factory will have computer terminals set up so that
workers may take the training while they are working. If an employee refuses to take
part, their employment may be terminated.
Benefits: It shows that Everlane is serious about having zero tolerance for racism or
discrimination in its workplace. Everlane's terrible company culture and hostile working
environment will be addressed.
Disadvantage:
Setup and implementation will require a significant amount of time. Employees may not
take training seriously if they rush through it.
Recommendation:
Everlane should choose solution #2 since it is the most effective solution. It tackles the
root of the problem and will lead to a better working environment for workers in the
future.
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References
1. Segran, E. (2020, January 8). Everlane is the latest company to come under fire
for a toxic workplace. Fast Company. Retrieved March 2, 2022, from
https://www.fastcompany.com/90449436/everlane-is-the-latest-company-to-
come-under-fire-for-a-toxic-workplace
2. Delgado, K. N. and S. (2020, June 23). Everlane founder Michael Preysman
issues apology to former employees. Teen Vogue. Retrieved March 2, 2022,
from https://www.teenvogue.com/story/everlane-responds-to-former-employees-
denouncing-the-toxic-workplace-environment
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