BUS 5211 - Managing in the Global Economy
Written Assignment Unit1 1
February 1, 2023
What beliefs and values "root" Joanne and Julia to their individual conceptions of self?
A belief is an idea that a person believes to be true. Beliefs can be based on probabilities, statistics, or
faith. Beliefs can be derived from various sources, including one's own experiences, other people's
experiences and experiments, religious norms, and education. Values are stable and long-lasting
beliefs and serve as a guide for a person making decisions. Values refer to happiness, prosperity,
work achievement, or family. Julia, who graduated as a top student and is highly passionate about
assisting clients, has numerous evident beliefs. The notion is that she has sufficient expertise to assist
consumers due to her schooling. These beliefs have become her guiding principles - a bottomless
desire to assist and a solid sense that she has adequate knowledge.
On the other hand, Joanne believes that excellent and effective work requires practical experience,
and that belief has become part of her values. It opposes Julia's idea that education, that is, theoretical
knowledge, is an essential thing. He also has a preconception, presumably based on prior experience,
that young people are in a hurry to reach fast. They all recognize the importance of the necessity to
assist others.
What suggestions do you have for Joanne and Julia when working with persons of other generations?
Because Julia and Joanne have biases, it is vital to define them first. According to Cherry, "prejudice
is a false and typically unpleasant assumption or attitude toward members of a group." "Prejudice can
strongly influence how people behave and interact with others, particularly with those who are
different from them, even unconsciously or without the person realizing they are under the influence
of their internalized prejudices" (Cherry, 2020). Julia is convinced that Joanna, her superior, is
deliberately sabotaging her because they are of a different generation. Joanna, on the other hand, has
strong biases toward youth. In such cases, it is vital to set aside one's ego and any possible
preconceptions and communicate. Everything revolves around communication. Joanna might better
understand her expertise and capacity to communicate with Julia if she set her ego aside. Julia could
grasp Joanna's approach if she put her ego aside.
How would you suggest Joanne and Julia use the cultural intelligence principles to resolve this
intercultural situation? Specifically, address how Joanne and Julia can help reduce the use of
generalizations and stereotyping related to generation.
Peter Earley and Elaine Mosakowski define cultural intelligence (CI) as the ability to "tease out of a
person's or group's behavior those features that would be true of all people and all groups, those
peculiar to this person or this group, and those that are neither universal nor idiosyncratic."Earley &
Mosakowski (2004), p. 140. There are three principles of cultural intelligence: thinking, motivation,
and behavior. It is easier to operate prudently with information and facts. Joanne should be informed
about the present educational system. Julia, what information do you have that she does not have?
Julia should be made aware of Joanne's problematic instances. Are these situations exceptional? Is
theoretical knowledge sufficient to tackle these problems? What is Joanna's duty if Julia commits a
critical error? Following the knowledge, that is, the analysis of all the facts, it is time for strategic
thinking - how will they use the knowledge they have gained from each other? Julia may benefit from
Joanna's expertise in challenging situations, and Joanna could reconsider what Julia is truly capable
of based on the knowledge and information she gathered throughout her studies. Motivation is the
third component in the cultural intelligence model. What is Julie and Joanne's reason for
collaborating? The fourth component is flexibility and the capacity to modify conduct in a new
cultural setting. There is a desire in both value systems to aid those in unfavorable circumstances, and
this should be enough incentive for them to attempt to bridge the gap in their behavior. Julia and
Joanne are experiencing a new cultural milieu due to their new employment. Joanne isn't accustomed
to dealing with ambitious young people, and Julia is not used to not being the most outstanding
college student anymore.
Both have strong values, and one of those ideas is the desire to help. This idea provides sufficient
drive to adapt to a new cultural setting. Joanne must adjust to dealing with young people who need to
be more quick and ambitious for her vision. Julia must adapt to a new environment where she is no
longer a student with extensive knowledge but an inexperienced employee who must report to a
superior. Adaptation is required because their ultimate goal is to assist users. To do so, they must
work not only on their relationship but also on their prejudices and generalizations.
REFERENCES
References:
Cherry, K. C. (2020, June 17). The Psychology Behind People’s Prejudices. Verywell Mind.
https://www.verywellmind.com/what-is-prejudice-2795476
Cultural Intelligence for Leaders. (v. 1.0). (2012, December 29). Lardbucket.
Personal beliefs, values, attitudes and behaviour. (2018, May 14). Immigration Advisers Authority.
https://www.iaa.govt.nz/for-advisers/adviser-tools/ethics-toolkit/personal-beliefsvalues-attitudes-and-
behaviour/
Prejudice vs Discrimination vs Stereotype - diversity.social. https://diversity.social/prejudice-
discrimination-stereotype/
Leading with Cultural Intelligence - Saylor Academy.
https://resources.saylor.org/wwwresources/archived/site/textbooks/Leading%20with%20Cultural
%20Intelligence.pdf
Case Study 2: Young, Confident, and Moving too Fast - Lardbucket.org.
https://2012books.lardbucket.org/books/cultural-intelligence-for-leaders/s09-02-case-study-2-young-
confident-a.html
