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Business Ethics and Social Responsibility

Business ethics is an organization's obligation to maximize positive and minimize negative effects on stakeholders. It comprises principles and values guiding behavior in business. Ethics is important for decision making at all levels of an organization. Investors are concerned about misconduct because it can lower stock value and prices. Firms encourage ethics through employee training, hiring compliance officers, writing codes of ethics.

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0% found this document useful (0 votes)
59 views12 pages

Business Ethics and Social Responsibility

Business ethics is an organization's obligation to maximize positive and minimize negative effects on stakeholders. It comprises principles and values guiding behavior in business. Ethics is important for decision making at all levels of an organization. Investors are concerned about misconduct because it can lower stock value and prices. Firms encourage ethics through employee training, hiring compliance officers, writing codes of ethics.

Uploaded by

anandblackie
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd

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Question Options
an organization's obligation to maximize
1. its positive effects and minimize its
negative effects on stakeholders.
principles and standards that guide
2.
1. Social responsibility is behavior in the world of business.
a business's responsibility not to pollute
3.
the environment.
charitable contributions made by a
4.
business to enhance its image.
5. -
It is the study and philosophy of human
1. conduct, with an emphasis on determining
right and wrong.
It is the "study of the general nature of
morals and of specific moral choices;
2. moral philosophy; and the rules or
standards governing the conduct of the
The term business ethics is best described by members of a profession."
2.
the following statement:
It is an organization's obligation to
3. maximize its positive effects and minimize
its negative effects on stakeholders.
It comprises the principles, values, and
4. standards that guide behavior in the world
of business.
5. -
1. at all levels of work and management.
primarily at the upper management levels
2.
of an organization.
3. Ethics is a part of decision making 3. mostly for policy makers.
that is less important than other decision
4.
making processes
5. -
that a person's own moral philosophies
and decision-making experience may not
1.
be sufficient to guide him or her in the
business world.
how and why people make ethical or
2.
unethical decisions.
The study of business ethics is important to
4. how to cope with conflicts between a
better understand all of the following except
3. person's own values and those of the
organization in which he or she works.
that business ethics is entirely an
4. extension of an individual's own personal
ethics.
5. -
a management issue to achieve
1.
competitive advantage.
2. less accepted by society.
More than a compliance program, business
5. 3. mainly a government regulatory issue.
ethics is becoming
More than a compliance program, business
5.
ethics is becoming
an initiative led by nonprofit
4.
organizations.
5. -
rules, standards, and moral principles
1. regarding what is right or wrong in
specific situations.
the establishment and enforcement of
2.
ethical codes throughout the organization.
the development of rules and norms that
6. Ethical culture is defined as 3.
are socially enforced.
the character of the decision-making
process that employees use to determine
4. whether their responses to ethical issues
are right or wrong based on values and
norms.
5. -
1. lack of focus on goals.
2. increased community involvement.
Employees' perceptions of their firm as having
7. 3. improved relationships with competitors.
an ethical climate leads to
4. enhanced performance.
5. -
1. they are new at their jobs.
they are paid to ignore problems in the
Employees feel less pressure to compromise 2.
workplace.
ethically, observe less misconduct, are more
8. 3. they have very high compensation.
satisfied with their organizations, and feel more
valued when they see honesty, respect, and trust
4.
applied in the workplace.
5. -
1. foster stability.
2. improve employee commitment.
Investors are concerned about business ethics
9. 3. improve customer loyalty.
because they know that misconduct can
4. lower stock value and prices.
5. -

1. Employee ethics training


Which of the following is not something a firm
10. might do to encourage organizational ethics and
compliance? 2. Hiring a compliance officer
3. Ignoring potential ethical issues
4. Writing a code of ethics
5. -
1. ability to withdraw or withhold resources.

Stakeholders' power over businesses stems 2. media impact.


11.
from their 3. political influence.
4. stock ownership.
5. -
1. shareholders.
Those who have a claim in some aspect of a
12. firm's products, operations, markets, industry,
and outcomes are known as
Those who have a claim in some aspect of a 2. stockholders.
12. firm's products, operations, markets, industry, 3. stakeholders.
and outcomes are known as 4. special-interest groups.
5. -
1. they are caused by unwilling participants.

2. the cause is due to external stakeholders.


When unethical acts are discovered in a firm, in
13. there was knowing cooperation or
most instances 3.
complicity from within the company.
4. the cause is a corrupt Board of Directors.
5. -
1. Investors
Public health and safety and support of local 2. Community
14. organizations are issues most relevant to which 3. Suppliers
stakeholder group? 4. Customers
5. -
1. Environmental groups
Minimizing the use of energy and reducing 2. Suppliers
15. emissions and waste are issues of importance to 3. Employees
which stakeholder? 4. Industry leaders
5. -
1. Adam Smith.
The idea that the mission of business is to 2. Theodore Levitt.
produce goods and services at a profit, thus
16. 3. Norman Bowie.
maximizing its contribution to society is
associated with 4. Milton Friedman.
5. -
1. Adam Smith.
The originator of the idea of the invisible hand, 2. Theodore Levitt.
17. which is a fundamental concept in free market 3. Norman Bowie.
capitalism, was 4. Herman Miller
5. -
1. strategic-level
Major corporate governance issues normally 2. tactical-level
18. involve _____ decisions. (Choose the response 3. divisional-level
that is most correct) 1 4. accounting-level
5. -
A manager who refuses to discriminate because 1. pre conventional
she believes in the principle of human equality, 2. conventional
19. regardless of race, sex, religion, or other 3. law and order
perceived differences, shows which level of 4. post conventional
Kohlberg's moral development model? 5. -
1. justice
Which of the following is not one of the 2. socially accepted standards of conduct
principles embodied in Kohlberg's sixth stage of
20. 3. human rights
moral development, the universal-ethical-
principle orientation? 4. social welfare
5. -
1. stimulus, response, and consequences.

The three major aspects of moral development


21.
include
2. thoughts, behaviors, and feelings.
The three major aspects of moral development
21. 3. individual, family, and society.
include
4. id, ego, and superego.
5. -
1. Martin Hoffman
2. Jean Piaget
Three levels of moral development, comprising
22. 3. Sigmund Freud
six stages, were proposed by
4. Lawrence Kohlberg.
5. -
1. It is too expensive for the organization.
It could cause conflicts of interest
2. between the directors and the
organization.
Why do critics argue that high compensation
23. It is not fair to poorly compensated
for boards of directors is a bad thing? 3.
employees.
High pay will render the board less
4.
complacent.
5. -
Ethical behaviour between competitors is
not compatible with aggressive
1.
competitive behaviour between business
rivals.
As long as the means used are legal,
2. there is no ethical problem with gathering
intelligence on competitors.
It is a dirty trick to 'steal' rivals'
customers by using such methods as
Which of the following statements on ethical
24. providing false information, but providing
issues applies in to relation to competitors 3.
a financial inducement is part of normal
business practice and is therefore ethically
unproblematic.

There is a clear ethical issue in the case


where a single large competitor dominates
4.
the market, as it can disadvantage
consumers and competitors.

5. -
creating an organizational structure and
1. culture that would be more
accommodating to employees' concerns.
ensuring that all employees sign a code
2. of ethics and watch videos on whistle
Management can protect itself from external blowing.
25.
whistle blowing on the part of its employees by: ensuring that employees understand the
3. penalties for disclosing information outside
company channels.
4. following the letter of the law at all times.
5. -
1. Obedience and Punishment
Vishal does what he parents tell him to do 2. Instrumentalism, and Exchange
because he knows if he doesn't his parents will 3. Universal ethical Principles
26.
punish him. He is in which of Kohlberg's stages
of moral development?
Vishal does what he parents tell him to do
because he knows if he doesn't his parents will
26.
punish him. He is in which of Kohlberg's stages Interpersonal accord, conformity &
of moral development? 4.
mutual expectations
5. -
1. Instrumentalism, and Exchange
When asked if Heinz should steal the drug to 2. Law and Order
save his wife's life, Ritu said, "Yes. It shows how
3. Social Contract & individual rights
27. much he love her." Ritu's response
demonstrates which of Kohlberg's stages of Interpersonal accord, conformity &
4.
moral develop-ment? mutual expectations
5. -
1. religion.
The growth of the Internet and differing 2. a secure job.
28. security laws between countries has led to an 3. privacy.
increase in concern for the human right of 4. freedom of speech.
5. -
misleading consumers into thinking that a
1. good or service is more environmentally
friendly than it actually is.
failure to consider them may mean that
firma is not around long enough to
2.
engage in ethical or philanthropic
29. The term 'Greenwashing' means activities.
Employees look to the leader as model of
3.
acceptable behavior.
Provide framework for incorporating
4. greener building materials and more
efficient operations into construction.
5. -
laws and regulations that guide behavior
1.
in the world of business.
mores, values, and customs that guide
2.
behavior in general.
specific and pervasive boundaries for
3.
30. Principles are behavior that are universal and absolute.
the obligations businesses assume to
maximize their positive impact and
4.
minimize their negative impact on
stakeholders.
5. -
1. Social conventional; moral
_________ reasoning focuses on thoughts 2. Moral; social conventional
31. about social consensus; ____________ 3. Social cognitive; moral
reasoning emphasizes ethical issues. 4. Social conventional; social cognitive
5. -
According to Kohlberg, a key concept in 1. autonomous morality
understanding moral development is 2. individualism
____________, the developmental change from
32. 3. social contract
behavior that is externally controlled to behavior
that is controlled by internal standards and 4. internalization
principles. 5. -
1. values clarification.
The belief that students should learn to value
33. such things as democracy and justice as their
moral development progresses is called
The belief that students should learn to value 2. character education.
33. such things as democracy and justice as their 3. cognitive moral education.
moral development progresses is called 4. service learning
5. -
gradually internalizing societal values of
1.
right and wrong
recognizing the things that can benefit
2. other people and what can cause harm to
According to Kohlberg's theory of moral others
34. development, a human being's moral progressing through a series of standard
3.
development is a process of what? stages of levels of morality
progressing through hierarchical levels in
4. which an individual develops the ability to
regulate emotions
5. -
1. distributive justice
2. empathy
The sense of right and wrong is most highly
35. 3. shame
associated with what?
4. morality
5. -
Lack of interest in moral and ethical
1.
issues
What is Harm? Harm is understood 2. Issues affecting interest of corporations
36.
as__________ 3. Setting back of interest of stakeholders
4. Maximising interests of shareholders
5. -
1. -

37. -
Answer

1
1

3
3

2
2

1
1

3
3

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