DEPARTMENT OF BUSINESS MANAGEMENT
SLIIT BUSINESS SCHOOL
MODULE OUTLINE
Module Name Operations Management
Module Code BM2016 Version No. 2022-0
Year/Level 02 Semester 01
Credit Points 03 Credits
Pre-requisites BM1014
Co-requisites None
Methods of Delivery Lectures (face to face) 02 Hours/Week
Tutorials 01 Hour/Week
Laboratories/Workshops 00 Hour/Fortnight
Course web site http://courseweb.sliit.lk
Date of Original Approval February 2022
Date of Last Approval February 2022
Date of Next Review February 2027
MODULE DESCRIPTION
Aim The aim of this module is to introduce students to the different
production and operations activities that take place in companies
and organizations, and to examine how strategic and tactical
decisions are made. Emphasis is given both to familiarization of
various production processes and service systems, and to
quantitative analysis of problems/issues arising in the
management of operations
Learning Outcomes At the end of the module, the student will be able to:
LO1: Explain the main functions of the area of operations
management.
LO2: Design production and operations using appropriate tools
and use how they relate to the overall strategies of
organizations.
LO3: Apply appropriate tools and techniques related to
decision making in managing forecasting, production
planning and managing operation in the area of business.
LO4: Apply production and service operations to identify
inefficiencies and propose changes to improve the
process.
LO5: Utilize basic analytical tools and methods for the planning
and management in the area of production and operations.
Assessment Criteria Assessment Description:
Table below lists the assessment components. Mid-semester exam
of 1 hour’s duration will cover first two learning objectives.
Learning objective two and three will be covered in the
Assignment. Duration of the end of semester examination is two
hours and it will cover learning objective four and five.
Assessment Activities:
Mid-Semester examination 20% LO1, LO2
Assignment 30% LO2, LO3
End of Semester Examination 50% LO4, LO5
Total 100%
Estimated Student Contact Hours
Workload Lectures (face to face) 28 Hours
Tutorials 14 Hours
Time Allocated for Assessments
Continuous Assessment 03 Hours
Mid-Semester Examination 01 Hour
End of Semester Examination 02 Hours
Reading and Independent Study 102 Hours
Total 150 Hours
Module Pass To pass this module students are required to achieve an overall
Requirements pass
mark of 45% or higher that would qualify for a “C” grade or
above.
Learning Resources Recommended Texts
1. Stevenson, W. J. (2021) Operations Management, 14th Edition,
McGraw-Hill Education, ISBN: 9781260238891
2. Jay, H., Barry, R. & Chuck, M. (2020) Operations management:
sustainability and supply chain management, 12th Edition,
Pearson, ISBN: 9780134130422
CONTENTS OF THE MODULE
1. Introduction to operations management (05 hours) LO1, LO3
a. Competitiveness, strategy, and productivity
b. Forecasting
2. Designing operations (10 hours) LO2, LO3
a. Product and service design
b. Strategic capacity planning for products and services
c. Process selection and facility layout
d. Work design and measurement
e. Location planning and analysis
3. Managing operations (12 hours) LO1, LO3, LO4
a. Management of quality
b. Quality control
c. Inventory management
d. Material requirements planning
e. Enterprise resource planning
f. Supply chain management
g. Scheduling
h. Project management
4. Business analytics modules (15 hours) LO4, LO5
a. Decision-making tools
b. Linear programming
c. Transportation models
d. Network models
LEARNING OUTCOMES TO PROGRAM OUTCOMES MAPPING
PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 PO11 PO12
LO1 H M H L L M L L M L L L
LO2 M H M H H M H H H H H M
LO3 M H H H H H H H H M M H
LO4 M M M M M H H H M M H H
LO5 M H H M H H H H H H H H
PO1 Recognize development of the theories, concepts and practices in broad areas of
management.
PO2 Apply these concepts and practices to various contemporary business situations and
contexts.
PO3 Demonstrate effective communication skills consistent with the business and
professional environment.
PO4 Demonstrate leadership skills while working effectively in a team environment to
accomplish a common goal.
PO5 Develop competencies in social networking to maintain collaborative and professional
relationships with stakeholders.
PO6 Adopt and perform in the technology driven business environment with a digital
presence.
PO7 Understanding the constantly evolving business world via quantitative and qualitative
data managing skills and apply them into a problem-solving context with
implementing research skills.
PO8 Exhibit innovative thinking with identifying issues and recognizing opportunity in the
entrepreneurial culture.
PO9 Demonstrate the ability to work in a turbulent environment with a flexible and
adaptable mind set.
PO10 Appreciate the ethical responsibility in decision making, reflective thinking and
initiating process.
PO11 Develop the capacity for futuristic thinking through constantly updating of knowledge
and realise personal life goals and achieve career success.
PO12 Build a passion towards continuous learning and self-development to cater for diverse
needs in their careers.
GENERIC INFORMATION
Any type of plagiarism is not allowed.
Plagiarism: Academic honesty is crucial to a student’s credibility and self-esteem, and ultimately
reflects the values and morals of the Institute as whole. A student may work together with one
or a group of students discussing assignment content, identifying relevant references, and
debating issues relevant to the subject. Plagiarism occurs when the work of another person, or
persons, is used and presented as one’s own.
END OF MODULE OUTLINE
