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FIDIC Practice Note On Dispute Avoidance

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Topics covered

  • Dispute Avoidance Techniques,
  • Dispute Management,
  • Communication Strategies,
  • Project Management,
  • Contract Interpretation,
  • Project Financing,
  • Joint Requests,
  • Stakeholder Trust,
  • Construction Industry Standard…,
  • Project Relationships
100% found this document useful (1 vote)
1K views18 pages

FIDIC Practice Note On Dispute Avoidance

Uploaded by

Israa Farahneh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Topics covered

  • Dispute Avoidance Techniques,
  • Dispute Management,
  • Communication Strategies,
  • Project Management,
  • Contract Interpretation,
  • Project Financing,
  • Joint Requests,
  • Stakeholder Trust,
  • Construction Industry Standard…,
  • Project Relationships
  • About the Forum
  • Purpose
  • Message from the FIDIC President and CEO
  • Foreword
  • Practice Note
  • Appendix 1

FIDIC Dispute

Avoidance and
Adjudication
Forum

Practice Note I

Dispute Avoidance
- focusing on dispute boards

Issue no.1, version 1, 2023 ​FIDIC Contract Services


Contents
About the Forum.................................................................................................... 2

About the Practice Note......................................................................................... 2

Purpose ............................................................................................................ 3

Message from the FIDIC President and CEO.......................................................... 4

Foreword ............................................................................................................ 5

Practice Note......................................................................................................... 7

Introduction............................................................................................................ 7

Dispute Avoidance.................................................................................................. 7

Benefits of dispute avoidance................................................................................. 8

Main drivers for success and failure of dispute avoidance....................................... 9

Best Practice tasks and techniques........................................................................ 9

Task 1: Raising the parties’ awareness of the dispute board’s dispute avoidance role
as early as possible.............................................................................................. 10

Task 2: Building and maintaining trust with the Parties.......................................... 11

Task 3: Determining when/where dispute avoidance should ideally take place...... 11

Task 4: Identifying and communicating to the parties examples of matters that are
appropriate for dispute avoidance......................................................................... 12

Task 5: identifying the best form for dispute avoidance......................................... 13

Conclusion .......................................................................................................... 13

Appendix 1 .......................................................................................................... 14

FIDIC 1999 Red Book and MDB Pink Book.......................................................... 14

FIDIC 2017 Red, Yellow and Silver Books (FIDIC 2017 Suite of Contracts), including
2022 Reprints....................................................................................................... 14

About FIDIC.......................................................................................................... 16

FIDIC President’s List of Adjudicators................................................................... 17

FIDIC Credentialing Limited (FCL)......................................................................... 17

Disclaimer .......................................................................................................... 17

© Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance 1
About the Forum
FIDIC set up a Dispute Avoidance and Adjudication Forum, which convened
for the first time at the FIDIC Global Infrastructure Conference in Geneva, in
2022. Since then, the Forum is hosted by FIDIC twice a year: at the FIDIC
Global Infrastructure Conference; and the FIDIC International Contract Users
Conference. It is intended to be a regular Forum at FIDIC conferences in the
future.

About the Practice Note


As part of the Forum, FIDIC set up a working group to prepare a Practice Note
on dispute avoidance. The working group consists of Daduna Kokhreidze,
General Counsel at FIDIC, and FIDIC President’s List members:
• Yann Schneller, avocat and partner at Cartier Meyniel Schneller; and
• Taner Dedezade, barrister and partner at Howard Kennedy LLP
The working group prepared a questionnaire, which was sent out to all
members of the FIDIC President’s List, to obtain members’ views on how
dispute avoidance works in practice. The key questions put to them were as
follows:
1. How/when does the dispute board make the parties aware of its dispute
avoidance role?
2. When should dispute avoidance ideally take place?
3. Where should dispute avoidance take place?
4. What matters most lend themselves to dispute avoidance?
5. What are the most effective techniques for dispute avoidance?
The working group considered the answers given to these questions by the
following 34 members of the FIDIC President’s List:
Adriana Spassova, Bulgaria; Anton Saad, Jordan; Ashish Gurav, India; Barry
Manie, United Kingdom; Barry Tozer, Australia; Brian Barr, England; Bwalya
Lumbwe, Zambia; Cagdas Evren Bayrak, Qatar; Derek Ross, United Kingdom;
Edin Begovic, Bosnia and Herzegovina; Eugenio Zoppis, Italy; Eyad Al Ali,
Jordan; Fortune Murata, Malawi; Geoffrey Smith, France; Gerard Monaghan,
Ireland; Giovanni Di Folco, Romania; Hugo Fonseca, Portugal; James Dow,
United Kingdom; John Papworth, United Kingdom; Kevin Spence, South Africa;
Mark Entwistle, United Kingdom; Metehan Caglar Sonbahar, United Kingdom;
Nigel Davies, United Kingdom; Nino Tsaturova, Georgia; Paul Taggart, Italy;
Prasath Sanjeewa, Sri Lanka; Robert Werth, Germany; Sean Gibbs, United
Kingdom; Siobhan Fahey, Ireland; Suzanne Rattray, Zambia; Thierry Linares,
France; Ugo Galli, Romania; Vincent Leloup, France; Volodymyr Yaremko,
Ukraine.

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Although those listed above responded to the questionnaire, the wording of
this Note has not been approved by them.
The Practice Note has been reviewed by Prof Dr Nael G. Bunni, John Papworth
and Vincent Leloup, who are all experienced dispute board members. The
latter two are members of the FIDIC President’s List of Adjudicators.
A draft of the Practice Note was produced for discussion at the Dispute
Avoidance and Adjudication Forum during the FIDIC Global Infrastructure
Conference in Singapore 2023, and these discussions have influenced the
final wording of this Note.
The Practice Note has been produced under the general direction of FIDIC and
with the support of FIDIC Secretariat.
FIDIC very much appreciates the time and effort devoted by all of the persons
that have contributed to the Practice Note.
This Practice Note may be updated or superseded by outcomes of the
discussions of future forums.

Purpose
FIDIC has prepared this Practice Note to raise awareness of the dispute
avoidance function of dispute boards for its Contract Users and Adjudicators
and to ensure that best practice is adopted in the future. Avoiding disputes
as early and as quickly as possible is in the best interests of the project, the
parties, and those involved in a funding capacity, whether funding the project
or funding the dispute resolution process.

3 © Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance
Message from the FIDIC President
and CEO
We are delighted that FIDIC has published this practice note to highlight
awareness of the dispute avoidance function of dispute boards for FIDIC
contract users and adjudicators and to ensure that best practice is adopted
going forward.
As the global representative voice for the engineering sector, FIDIC is rightly
proud of the fact that its international construction contracts are extremely
well regarded and respected around the world and are increasingly been seen
as the ‘gold standard’ for all those looking to undertake construction and
infrastructure projects in a fair and equitable manner.
Dispute avoidance is critical when it comes to successful project delivery and
this practice note should be of enormous assistance to our industry in that
regard. Avoiding disputes as early and as quickly as possible is in the best
interests of the project itself, as well as all those involved with it and we would
strongly recommend that all project stakeholders take on board and act on the
content of this helpful note.
The FIDIC President’s List of Approved Dispute Adjudicators is also available
for the industry to use when looking to avoid disputes. Any party wishing to
name or appoint an individual to act as adjudicator or member of a DB, DAB,
DAAB or Adjudicator may consult this list free of charge to decide who to
name or appoint as member or adjudicator.
We would also pay tribute to the important work of the FIDIC Dispute Avoidance
and Adjudication Forum working group in preparing this practice note. The
forum, which convened for the first time at the FIDIC Global Infrastructure
Conference in Geneva, in 2022, is now hosted by FIDIC twice a year and will
be a regular forum at FIDIC conferences in the future, thereby ensuring that
FIDIC is able to keep abreast of the latest legal and contractual developments
to keep the information we provide in this area as up to date and relevant as
it can possibly be.
Once again, congratulations to all those involved in the compilation of this
practice note.

Anthony Barry, President, FIDIC


Dr Nelson Ogunshakin OBE, Chief Executive Officer, FIDIC

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Foreword
I am honoured to have been asked to provide the Foreword for FIDIC’s Practice
Note on Dispute Avoidance.
My passion for Dispute Avoidance started sometime towards the middle of
the 1990s when I was asked by representatives of both the employer and the
contractor on a very large construction project in Dublin, immediately after
the project’s commencement, to act as a Standing Arbitrator, to whom all
references to arbitration on the project would be directed. I had never been
asked to act in such a capacity before, but, by that time, I had already acted
as an arbitrator in a significant number of domestic and international disputes.
It was a novel idea to me at the time and I eagerly accepted the role. I was
provided with a set of the project’s documents with which I had to acquaint
myself and was asked to visit the site periodically and attend monthly site
meetings. However, during those meetings, I was never required to make any
contribution. I was paid a monthly retainer fee, but, ultimately, the project was
completed with no reference to arbitration. At the opening ceremony two years
later, to which I was invited, I asked those that had employed me whether
there were any disputes on the project and, if so, what happened that these
disputes were not referred to arbitration. I also asked them if they felt that the
money paid to me was worthwhile. Their answer was startling. They confirmed
that, yes, they did have numerous disputes on the project, but, in each case,
the parties were fairly sure of what my answer would be, given my involvement
throughout the project and, therefore, the disputes were resolved by the parties
themselves without a referral to arbitration. Further, they informed me that, as a
result of resolving the disputes themselves, they did not incur any further cost
and/or time and, therefore, paying my retainer fee in fact kept costs of dispute
resolution to a minimum.
What the parties had described fitted perfectly with one of the most quoted
lines, but rarely in its original context, from the celebrated seventeenth century
poet, John Milton. It was in the year 1655 that he wrote Sonnet 19, in his epic
poem, ‘Paradise Lost’: “They also serve who only stand and wait”.
Shortly thereafter, in 1995, FIDIC published its Orange Book for design/build
projects, in which it introduced the role of the Dispute Adjudication Board, DAB,
as a substitute for the role of the Engineer when dealing with disputes between
the contractor and the employer. Then, almost immediately, FIDIC published its
Supplement to the Fourth Edition of the Red Book in November 1996, through
which it provided for the establishment of a DAB in that Form of Contract, as a
replacement for the Engineer’s traditional role of a decision-maker.
The concept of the DAB was then adopted in FIDIC’s 1999 Suite of Contracts
with the idea of a standing DAB being implemented only in the 1999 Red
Book. However, the idea of Dispute Avoidance was planted in that Red Book
in a small paragraph in Sub-Clause 20.2, which stated that “If at any time
the Parties so agree, they may jointly refer a matter to the DAB for it
to give its opinion. Neither Party shall consult the DAB on any matter
without the agreement of the other Party.”

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The idea of Dispute Avoidance gradually gained popularity and the small
paragraph of the 1999 Red Book became a full Sub-Clause in FIDIC’s
Conditions of Contract for Design, Build and Operate Projects, the Gold Book,
in 2008, Sub-Clause 20.5.
Subsequently, in the 2017 Suite of Contracts, and in its Reprint of 2022, it
was embedded in Sub-Clause 21 and, perhaps more importantly, the Dispute
Adjudication Board was re-named as Dispute Avoidance/Adjudication Board,
DAAB.
Thus, by being alert to the process of the manifestation of a dispute, the DAAB
would deal with disagreements contemporaneously when conflicting views
were expressed by the parties. Such disagreements and conflict are settled
as soon as possible after they arise rather than being left to fester and develop
into intransigent disputes.
This Practice Note on Dispute Avoidance highlights that process and is both
excellent and an important addition to the literature available on Dispute
Avoidance and Dispute Boards in general. It raises the awareness of the
Construction Trinity regarding the best available practice in avoiding disputes
effectively and efficiently.
By firstly seeking responses from the members of the FIDIC President’s List
of Approved Dispute Adjudicators to specific questions on Dispute Avoidance
before then drawing up the Practice Note, the working group has impressively
ensured that all aspects of the Dispute Avoidance function have been properly
addressed and covered in the Practice Note.
Furthermore, the Note has an important section on the benefits of Dispute
Avoidance which must be read and understood by all those involved in a
construction project. The working group set out five tasks for the Dispute
Board members to follow in order to accomplish this successfully. The working
group’s idea to present these tasks is particularly insightful as it puts Dispute
Avoidance in context and helps the user to navigate their way to a successful
outcome. This insight is applauded!
The Practice Note, in my opinion, is a document that must be studied thoroughly
and implemented fully on every project. It amplifies and details the way that
a DAAB can achieve its obligation and provides guidance on the Dispute
Avoidance function of dispute boards for its Contract users and adjudicators
and ensures that the best practice is adopted in the future. Avoiding disputes
as early and as quickly as possible is in the best interests of the project itself,
as well as everybody involved with it.

Prof Dr Nael G. Bunni

8 © Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance
Practice Note

Introduction
1. Construction projects are sensitive to an extremely large matrix of
hazards and risks due to many of their inherent characteristics. These
characteristics include: the extensive time and cost involved; the
competitive tendering procedures employed; the uniqueness of each
project in its design and construction methods; and many others. The
hazards and risks give rise to the inevitability of claims for time, money
or other relief or entitlement. In its standard forms of contracts, FIDIC is
continually reviewing and refining which processes are the most effective
to deal with such hazards, risks and the claims that emerge.
2. FIDIC adopts a multi-tier dispute resolution mechanism which is
designed to avoid disputes or to resolve them as early as possible, ideally
during the currency of the project. A key feature of the multi-tier dispute
resolution process is the role of the dispute board in that process.
3. The most effective standing dispute boards will help facilitate the parties’
avoidance of disputes and where that is not possible (or where there is
an ad hoc dispute board1) to engage in the expeditious, efficient, and
cost-effective resolution of those disputes2.
4. While the Engineer also plays a crucial dispute avoidance role, this
Practice Note concentrates on the dispute avoidance role of the standing
dispute board both under the 1999 and the 2017 Forms, including the
2022 Reprint, and does not affect the parties’ obligations and contractual
provisions, which should be adhered to.

Dispute Avoidance
5. FIDIC introduced the standing dispute board, with dispute avoidance
function, in 1995 with the publication of the FIDIC Orange Book3. In
1996, FIDIC published a supplement to the FIDIC 1987 4th edition4,
which adopted a standing dispute board. Then followed the FIDIC 1999
Red Book5 and a slightly enhanced dispute avoidance role in the Pink
Book6. In 2008, the Gold Book7 introduced a separate Sub-Clause
dedicated to dispute avoidance in Sub-Clause 20.5 and still more
prominence was given to dispute avoidance in the 2017 Forms, which is
maintained in the 2022 Reprint. In 2017, there was an addition of an “A”
for Avoidance, making the ‘DAB’ a ‘DAAB’ and it became mandatory for
the parties to appoint a standing DAAB across the 2017 FIDIC Rainbow

1
FIDIC Yellow and Silver 1999 Books.
2
See FIDIC Red, Yellow or Silver Book, 2017 (2022 Reprint) FIDIC DAAB Procedural Rules, Rule 1, Objectives.
3
FIDIC Conditions of Contract for Design-Build and Turnkey, First Edition, 1995.
4
Conditions of Contract for Works of Civil Engineering Construction, Fourth Edition, 1987.
5
FIDIC Conditions of Contract for Construction, for Building and Engineering Works designed by the Employer, first Edition, 1999.
6
Conditions of Contract for Construction (Multilateral Development Bank Harmonised Ed) for Building and Engineering Works designed
by the Employer, first Version 2005, second Version 2006 and third Version 2010.
7
FIDIC Conditions of Contract for Design, Build and Operate Projects (2008 Gold Book).

© Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance 9
Suite, maintained in the 2022 Reprint. In addition, FIDIC rendered the
importance of the appointment of a dispute board as one of its Golden
Principles8. The World Bank in their Particular Conditions (COPA)9,
which supplement the FIDIC General Conditions of 2017 Forms as
Reprinted in 2022, went one step further by making the appointment of
the standing DAAB a condition precedent to the commencement of the
Works.
6. One of the pre-eminent functions of a standing dispute board (which
is beyond the role of an ad hoc dispute board) is to engage the parties
in dispute avoidance. In the FIDIC 1999 Red Book and Pink Book, the
parties were entitled to seek opinions from the dispute board, and, in
the 2008 Gold Book and 2017 Forms, the term “opinions” was widened
to provide ‘informal assistance’. The contract provisions are supported
in the Procedural Rules for Dispute Adjudication (Avoidance) Board.
For full details of the contractual provisions and the procedural rules
applicable to dispute avoidance, see the relevant FIDIC Contracts. We
have reproduced the key provisions in Appendix 1 to this Practice Note.
7. In some cases, dispute avoidance is used successfully. In other cases,
parties either are not aware of the dispute avoidance function of the
dispute board or underestimate the value of appointing a dispute board
at an early stage, primarily for reasons of costs. However, experience has
shown that the benefit of appointing a dispute board often outweighs
the cost involved.

Benefits of dispute avoidance


8. All of the participants on a project are encouraged to play a proactive
role in avoiding disputes as to do so would likely result in significant
benefits including:
a. maintaining cashflow,
b. enabling real-time project management and the successful
completion of projects,
c. clearing differences at an early stage, before positions crystalise,
therefore avoiding disputes from piling up,
d. avoiding the costs and time of resolving conflict and in particular in
arbitration,
e. avoiding the need to be engaged in the enforcement of dispute
board decisions and/or arbitral awards,
f. eliminating or minimising the damage to business relationships,
g. minimising harm and stress on project participants.

8
See Golden Principle 5, FIDIC Golden Principles available from FIDIC website [Link]
den_principles_1_12.pdf.
9
See for example the World Bank’s Standard Procurement Document, Request for Proposals, Works, July 2023, Section IX –
Particular Conditions (PC) Sub-Clause 8.1 Commencement of Work.

10 © Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance
Main drivers for success and failure of dis-
pute avoidance
9. In practice, the main drivers for successful dispute avoidance include:
a. trust and confidence in the dispute board,
b. parties commitment to the process,
c. open and constructive communication between the dispute board
and the parties,
d. integrity, knowledge, qualifications, work ethic, experience and
expertise of the dispute board,
e. adoption by the dispute board of a proactive approach to resolve
matters quickly,
f. having decision-makers from each party with relevant knowledge
and experience present during discussions,
g. acting in good faith10, without hidden agendas or engaging in
negative posturing,
h. the adoption of early warning mechanisms by the parties11.
10. The main obstacles preventing successful dispute avoidance include:
a. pressure on government officials, including audit pressure,
preventing the settling of disputes without a final arbitration or court
decision,
b. internal procedures which prohibit admission or agreement,
c. internal pressures on parties contract teams to deliver financial
results,
d. lack of availability of the dispute board members or the parties,
e. no decision-makers from each party present and engaged in
discussions,
f. parties’ lack of knowledge and familiarity with dispute avoidance
and its benefits, and the resulting perception that the dispute board
constitutes an unnecessary cost,
g. hidden agendas, incompetence and inexperience of the parties or
the dispute board, poor management and/or poor performance of
a party or parties,
h. parties being entrenched in their views with a lack of flexibility,
i. litigation culture in certain jurisdictions.

10
See for example Sub-Clause 6.3 of the General Conditions of DAAB Agreement included as Appendix in the 2017 FIDIC
Suite of Contracts, including the Reprints 2022.
11
Such as that provided in Sub-Clause 8.4 [Advance Warning] of the 2017 Forms of Contract, including the 2022 Reprint.

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Best Practice tasks and techniques
The Dispute Avoidance Working Group has identified 5 core tasks and
techniques which if followed will likely result in better awareness of the dispute
board’s avoidance role and more successful avoidance of disputes.
Task 1: Raising the parties’ awareness of the dispute board’s
dispute avoidance role as early as possible
11. Bringing parties together in the pre-commencement phase helps both
parties to build rapport, build confidence in each other and to focus
on mutual success. It is recommended that in the first instance, the
dispute board should convene an ‘introductory’ or ‘kick-off’ meeting
as soon as practicable after it is appointed to explain to the parties its
dispute avoidance role. Such ‘introductory’ or ‘kick-off’ meeting should
preferably be in-person or, if that is not an option, by video-conference
and it is suggested that the dispute board prepares a presentation to
explain, amongst other matters, how dispute avoidance works. The
presentation could be delivered orally and then a written version could
be given to the parties after the meeting so that it can be referred to
later during the progress of the Works. The presentation should include
reference to:
a. contract provisions and applicable dispute board procedural rules,
b. how to implement dispute avoidance, with examples (see Task 4
below for examples of what matters are appropriate for dispute
avoidance),
c. how dispute avoidance practice and procedure differs from the
formal referral process,
d. how dispute avoidance techniques and procedures can be used to
successfully avoid disputes early on in the project.
12. It is also suggested that, throughout the project, the dispute board
should indirectly remind the parties that it can assist in the avoidance of
disputes by:
a. including “matters of concern” in the agenda for site visits,
b. m a i n t a i n i n g a p ro a c t i v e d i s p u t e a v o i d a n c e s p i r i t w h e n
communicating with the parties,
c. switching on the ‘dispute avoidance radar’. This may lead to the
dispute board potentially flagging up issues before they crystallise
into disputes,
d. suggesting to the parties that they may jointly ask the DAAB for an
opinion, if and when a candidate for dispute avoidance arises,
e. reminding the parties to comply with their reporting requirements
under the contract. There are often mines of useful information
contained in Monthly Progress Reports relating to contentious
matters that may serve as an early warning mechanism to the
dispute board to avoid disputes,
12
See Rule 3.2 under the 2017 Suite of Contracts, including the 2022 Reprint.

12 © Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance
f. holding regular ‘risk workshops’ to identify risks and to develop
mitigation strategies.
Task 2: Building and maintaining trust with the parties
13. The dispute board should build and maintain trust with the parties and
this may be achieved by dispute boards demonstrating and, where
possible, communicating to the parties the following qualities:
• Impartiality and independence: the dispute board should make the
parties aware that it is impartial and independent and behave as such. It
should always provide the parties with an equal opportunity to present
their case. It should always be cautious in expressing its own views but
should not shy away from doing so if jointly requested by the parties.
• Effective communication: the dispute board should promote open
dialogue to create an environment of trust and inclusion. A clearly
defined and well-explained communication policy could be established
at the first meeting and could accordingly be applied during the project
to show the dispute board’s availability and willingness to listen to the
parties. The dispute board should always listen to the parties carefully
and ask questions to ensure that the parties views are fully understood.
• “Best for project approach”: the dispute board should explain that it
is part of the project team, and that its overall goal is the successful
completion of the project.
• Gaining respect: the dispute board should demonstrate a very strong
grasp of the technicalities of the project itself, the FIDIC Contracts and
the construction industry to gain respect from the parties.
• Professionalism: the dispute board should always be respectful, calm
and courteous to all stakeholders.
• Quality of informal opinions and decisions: the dispute board should,
when required, draft clear and well-reasoned opinions and decisions.
It should address all of the parties’ arguments – especially those of the
losing party – as ignoring a party’s argument may undermine trust.
Task 3: Determining when/where dispute avoidance should
ideally take place
14. The obvious and ideal place to provide dispute avoidance is when all the
relevant representatives of each party with authority to make decision
are present in one location, preferably physically or via teleconference
or video-conference. Often site visits would be ideal. Dispute avoidance
can also be carried out via emails.
15. The dispute board should also remind the parties that dispute avoidance is
an ongoing process with the dispute board actively looking for opportunities
to encourage the parties to make a joint request for an opinion (see Task 5
for advantages of opinions) or to offer to provide informal assistance, where
appropriate, and subject to the parties’ agreement. When a candidate for
dispute avoidance has been identified, the dispute board should set an
appropriate timetable for discussion of the issue at hand to maximise the
possibility of avoiding the identified dispute.

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16. The dispute board should not be too rigid and should make it clear to the
parties that they do not have to wait for the next site visit to request informal
assistance, if in the intervening period there are matters that can be resolved
informally. The dispute board should make clear to the parties that it can
be approached at any time. The dispute board, upon reading the periodic
reports received from the parties between site visits, may identify possible
disagreements that may be amenable to dispute avoidance. Accordingly,
as the potential for dispute avoidance might subsequently arise, the board
members should ask relevant questions. Any opportunity to avoid disputes
should be flagged to the parties and explored.
17. If there are no matters identified between site visits, then it would be
good practice at the next site visit to consider as part of the agenda
if there are any new matters which could potentially lead to a dispute
without trying to introduce or make the parties’ case.
18. Whilst it is never too late to assist the parties to avoid a formal dispute,
the likelihood of avoiding disputes tends to decrease, as they progress
through the different tiers of the multi-tier dispute resolution mechanism.
Accordingly, the dispute board should ideally try to avoid disputes as
early as possible in that process, before the parties become entrenched
in their views.
Task 4: Identifying and communicating to the parties
examples of matters that are appropriate for dispute
avoidance
19. Examples of matters that may be candidates for dispute avoidance
include:
a. Questions of contract interpretation or understanding of the
Contract’s substantive or procedural provisions, including the
proper interpretation of the BoQ and its specifications. The dispute
board can offer informal guidance to help the parties better grasp
their respective responsibilities and rights, thereby pre-empting
possible conflicts.
b. Whether an Engineer’s instruction constitutes a Variation.
c. Evaluation of the additional time and cost caused by a Variation.
d. Design responsibility and liability. For instance, whether different
tiers of liability exist and where fitness for purpose is required.
e. Contractual and/or legal merit of claims.
f. How a particular event encountered on Site would be dealt with
under the contract.
g. What evidence of cost incurred would be considered sufficient by
the dispute board for seeking compensation and how it should be
presented.
20. However, the list mentioned above is not exhaustive. All matters that
could cause disagreement may be candidates for dispute avoidance.
The parties and the dispute board should always look for opportunities
to identify and resolve disagreements as they arise.

14 © Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance
Task 5: Identify the best form for dispute avoidance
Dispute avoidance may take any of the following forms:
21. Informal discussions between the dispute board and the parties. These
can be used to lead to a swift resolution by, for instance, a joint reading
of the Contract, or by facilitating a negotiation between the parties. In
such instances, whether informal assistance is to be carried out orally
or in writing shall be determined after consultation with the parties,
considering their preferences and taking into account the specific
circumstances of the situation. For example,
a) oral assistance may be preferable if, following discussion between
the dispute board and the parties, agreement is reached on a
particular interpretation of the Contract, which leads to one party
abandoning its stance. It might save embarrassment for the
conceding party if there is no written record.
b) a “formal” request in writing, and a written record of the dispute
board’s assistance, may be appropriate when the parties need to
have a written record to be able to present it to their management
and/or third parties (authorities, financiers, etc).
22. Issuing opinions. Opinions, which can be either oral or in writing, issued
as a separate document or included in a site visit report, may be very
helpful for the parties to avoid disputes, as they provide a useful indication
of the dispute board’s view on a particular issue. Furthermore, owing to
the non-binding nature of an opinion, the parties keep control of the
dispute resolution process which often encourages the parties to settle.
It should be emphasised that opinions are cheaper than decisions. The
dispute board should therefore encourage the parties to make joint
requests for an opinion whenever they feel that it could help them to
avoid disagreements from becoming claims and disputes.
Conclusion
23. Parties are encouraged to engage in dispute avoidance as early as
possible and throughout the project, in order to achieve successful
completion of the project, maintain amicable and successful business
relations and avoid unnecessary additional costs of protracted disputes.
24. The dispute boards should help the parties to achieve the above
objectives.

© Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance 15
Appendix 1
FIDIC 1999 Red Book and MDB Pink Book
24. To exercise dispute avoidance under the 1999 Red Book and MDB Pink
Book, the parties may jointly refer a matter to the DAB (or DB) for its
opinion. See the seventh paragraph of Sub-Clause 20.2 which provides
that:
“If at any time the Parties so agree, they may jointly refer a matter
to the DAB for it to give its opinion. Neither Party shall consult the
DAB on any matter without the agreement of the other Party.”, and
25. Paragraph 4(k) of the Appendix - General Conditions of Dispute
Adjudication Agreement further provides that:
“The Member shall be available to give advice and opinions, on
any matter relevant to the Contract when requested by both the
Employer and the Contractor, subject to the agreement of the
Other Members (if any).”
FIDIC 2017 Red, Yellow and Silver Books (FIDIC 2017 Suite of
Contracts), including 2022 Reprints
26. In the 2017 forms, dispute avoidance is encouraged by promoting the
parties to seek ‘informal assistance’ which is defined as:
“[ … ] the informal assistance given by the DAAB to the Parties when
requested jointly by the Parties under Sub-Clause 21.3 [ Avoidance
of Disputes ] of the Conditions of Contract”.13
27. The first paragraph of Sub-Clause 21.3 [ Avoidance of Disputes ] of the 2017
FIDIC Suite of contracts provides, in turn, that:
“If the Parties so agree, they may jointly request (in writing, with
a copy to the Engineer) the DAAB to provide assistance and/or
informally discuss and attempt to resolve any issue or disagreement
that may have arisen between them during the performance of the
Contract. If the DAAB becomes aware of an issue or disagreement,
it may invite the Parties to make such a joint request.”
28. Rule 2 of the DAAB Procedural Rules entitled “Avoidance of Disputes”
states that:
“Where Sub-Clause 21.3 [ Avoidance of Disputes ] of the Conditions
of Contract applies, the DAAB (in the case of a three member
DAAB, all three DAAB Members acting together) may give Informal
Assistance during discussions at any meeting with the Parties
(whether face-to-face or online) or at any Site visit or by an informal
written note to the Parties”

13
Sub-Clause 1.6 of the General Conditions of Dispute Avoidance/Adjudication Board Agreement.
14
The FIDIC 2017 Contracts Guide, Second Edition, including the 2022 Reprint.

© Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance 17
29. The FIDIC Contracts Guide 202214 states that:
The well-known saying ‘prevention is better than cure’, is very
relevant to disputes under engineering and construction contracts.
… Sub-Clause 21.1 expressly obliges the Parties to set up a
‘standing DAAB’ and the DAAB is entrusted with the role of taking
positive action to avoid Disputes, by providing informal assistance
to the Parties in an attempt to resolve any disagreement and so
prevent potential Disputes from materialising.
30. The FIDIC 2017 Contracts Guide, including the 2022 Reprint, provides
examples of when it might be appropriate for dispute avoidance to take
place as follows:
“informal assistance to avoid Disputes could be in connection with,
for example, the Parties’ understanding of one Party’s obligations or
rights in a given situation; the Parties’ understanding of how to give
effect to a determination by the Engineer ...or by the Employer’s
Representative …; or, any situation arising during the course of
the Works to obtain the DAAB’s informal view as to whether that
situation warrants action and, if so, what action and by whom.” 15
31. Sub-Clause 21.3 of the 2017 Forms, including the 2022 Reprint, makes
explicit an intention that was also present in the 1999 Forms that the
parties are:
“not bound to act on any advice given during such informal
meetings, and the DAAB shall not be bound in any future Dispute
resolution process or decision by any views or advice given during
the informal assistance process, whether provided orally or in
writing”.

15
The FIDIC 2017 Contracts Guide, Second Edition, 2022.

18 © Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance
FIDIC
FIDIC, the International Federation of Consulting Engineers, is the global
representative body for national associations of consulting engineers and
represents over one million engineering professionals and 40,000 firms in
more than 100 countries worldwide.
Founded in 1913, FIDIC is charged with promoting and implementing the
consulting engineering industry’s strategic goals on behalf of its Member
Associations and to disseminate information and resources of interest to its
members. Today, FIDIC membership covers over 100 countries of the world.
FIDIC Member Associations operate in over 100 countries with a combined
population in excess of 6.5bn people and a combined GDP in excess of
$30tn. The global industry, including construction, is estimated to be worth
over $22tn. This means that FIDIC member associations across the various
countries are worth over $8.5tn.

World Trade Center 2, PO Box 311


1215 Geneva 15 – Switzerland
Tel. +41 22 568 0500
Email: FIDIC@[Link]
[Link]

© Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance 19
FIDIC President’s List of Adjudicators
FIDIC maintains a list of approved adjudicators: The FIDIC President’s List of
Approved Dispute Adjudicators. Members of the President’s list are suitably
qualified individuals holding a valid FIDIC Certified Adjudicator Certification
issued by FIDIC’s independent credentialing body, FCL. The list is publicly
available for consultation by the Parties to select a dispute board member,
or when they fail to agree the appointment of the adjudicator, FIDIC acts as
appointing authority and makes a selection from this list. The profiles, language
capabilities and expertise of the members are set out in their profiles. To access
the list, please visit: [Link] To make a request to FIDIC
to appoint an adjudicator or to recommend a short list of potential dispute
board members, please visit: [Link]

FIDIC Credentialing Limited (FCL)


FCL is a fully owned subsidiary of FIDIC which was established in 2019, with
the mandate of providing certification to professionals working in the global
infrastructure industry. As part of its global certification programmes, FCL
is offering the FIDIC Certified Adjudicator certification which is a dedicated
programme suitable for experienced dispute adjudicators who offer dispute
avoidance and/or dispute adjudication services to the infrastructure industry.
For more information, please visit: [Link]

Disclaimer
While FIDIC aims to ensure that its publications represent the best in business
practice, neither Federation nor the persons named in the publication accept
or assume any liability or responsibility for any events or the consequences
thereof that may derive from the use of its publications. FIDIC publications
are provided “as is”, without warranty of any kind, either express or implied,
including, without limitation, warranties of merchantability, fitness for a particular
purpose and non-infringement. FIDIC publications are not exhaustive and are
only intended to provide general guidance. They should not be relied upon
in a specific situation or for a particular issue. Expert legal advice should
be obtained whenever appropriate, and particularly before entering into or
terminating a contract.
FIDIC considers the original, English, version of its publications as the authentic
version and assumes no liability whatsoever for the completeness, correctness,
adequacy or otherwise of the translated FIDIC documents for any use to which
the translated documents may be put.
While FIDIC takes great care in maintaining the FIDIC President’s List of
Approved Dispute Adjudicators, FIDIC does not guarantee suitability, capability,
or availability of any person on the list.

20 © Copyright FIDIC 2023 FIDIC Dispute Avoidance and Adjudication Forum Practice Note: Dispute Avoidance

Common questions

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The FIDIC Practice Note outlines several key tasks for a Dispute Board to successfully avoid disputes: building and maintaining trust with the parties by demonstrating impartiality and effective communication; determining when and where dispute avoidance should ideally take place, such as during site visits; identifying and communicating examples of matters appropriate for dispute avoidance, like contract interpretations; providing informal assistance when appropriate; and suggesting procedures for dispute avoidance. These tasks emphasize proactive engagement and a collaborative approach to resolving potential issues .

Trust-building is crucial in dispute resolution as it encourages open dialogue and cooperation among project parties, thereby facilitating smoother resolution processes. FIDIC advises that trust can be effectively established by the Dispute Board demonstrating impartiality, independence, effective communication, and a commitment to the project's success. By being respectful, maintaining professionalism, and providing quality informal opinions and decisions, the Board gains the parties' respect and ensures better collaboration, leading to more constructive dispute resolution .

The FIDIC Practice Note defines the preferred outcomes of implementing dispute avoidance strategies as the reduction of formal disputes, minimization of project delays, and cost savings. The strategies aim to maintain project timelines, foster positive relationships between parties, and ensure smooth project execution by resolving potential issues early. This proactive approach helps maintain focus on project goals, avoiding the disruptions that can stem from unresolved disputes .

Early dispute avoidance is beneficial for construction projects because it minimizes costs and time associated with formal dispute resolution. As outlined by FIDIC, resolving disputes before they escalate helps maintain relationships, prevent project delays, and keep project costs down. By addressing issues promptly, the parties can avoid entrenchment in their views, which often leads to more complex and prolonged disputes. This proactive approach supports the efficient and effective management of construction projects .

A Dispute Avoidance/Adjudication Board (DAAB) minimizes disputes by actively monitoring the project for potential conflicts and addressing them before they develop into formal disputes. The DAAB engages with parties to foster communication, encourages the resolution of disagreements contemporaneously, and provides informal guidance or non-binding opinions to resolve matters. By facilitating dialogue and understanding, the DAAB helps parties align on interpretations and expectations, thus preventing issues from escalating .

The concept of Dispute Adjudication has evolved significantly within FIDIC contracts. Initially, FIDIC introduced the Dispute Adjudication Board (DAB) in its 1995 Orange Book for design/build projects as a substitute for the traditional role of Engineer. In 1996, it was established in the Red Book as a replacement for the Engineer's role in dispute resolution. This evolved into the standing DAB concept in the 1999 Red Book. By 2008, the concept of dispute avoidance was more clearly articulated in Sub-Clause 20.5 of the Gold Book. In the 2017 Suite of Contracts, further prioritized in the 2022 reprint, the DAB was renamed to Dispute Avoidance/Adjudication Board (DAAB), emphasizing its role in preventing disputes from escalating .

Construction projects are inherently subject to a unique set of characteristics that increase the risk of disputes. These include extensive time and cost commitments, competitive tendering processes, and the uniqueness of each project's design and construction methods. Such factors contribute to claims for time, money, or other entitlements. FIDIC acknowledges these inherent risks and emphasizes the need for effective dispute resolution processes to mitigate potential conflicts .

The FIDIC President's List of Approved Dispute Adjudicators plays a crucial role in the dispute avoidance process by offering a vetted pool of adjudicators who can be consulted or appointed by parties involved in a construction project. These experts are equipped to assist in preventing disputes by providing guidance and informal opinions based on their expertise. Using this resource can help parties make informed decisions and address potential issues before they evolve into formal disputes .

The FIDIC Practice Note suggests using monthly progress reports as an early warning mechanism for the Dispute Board. These reports often contain detailed information on potential issues and contentious matters that may arise. By reviewing these reports, the Dispute Board can identify potential disputes early on and address them before they escalate. This proactive approach allows for early intervention and resolution, helping to maintain project stability .

Suggested techniques for maintaining a 'dispute avoidance radar' include proactively addressing matters of concern during site visits, fostering a spirit of dispute avoidance through ongoing communication, encouraging parties to seek opinions from the DAAB, and emphasizing compliance with contract reporting requirements. Risk workshops are also recommended for identifying potential problems and developing mitigation strategies. These techniques foster an environment where potential issues are flagged and addressed early, thus preventing escalation .

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