MS-100
Planning the Transition to Microsoft 365
Paper-based Lab Exercise
Module 7
Instructor Guide
You have taken on the persona of Holly Spencer, the new Enterprise Administrator for Adatum
Corporation. You have been tasked with moving Adatum to Microsoft 365 as its cloud solution.
The CEO has requested that you create a transition timeline that includes suggestions on how
the new infrastructure will be utilized.
Adatum is an enterprise level business with multiple satellite offices spread across the country.
Its Sales team typically works remotely from home, and it has several warehouses from which it
ships and receives material across the globe. The company assets are listed below.
Number of Employees: 2500
Domains owned: adatum.com contoso.com
Types of devices: Company Android Windows 7, 8, 10 PC’s: 5000
phones 500 Personal computers: unknown
Number of Locations: 9
Locations: HQ1 HQ2 WH1 WH2 WH3 Retail1 Retail2 Retail3 Remote
workers
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Headquarter 1 (HQ1)
Environment Number of Mailboxes Primary Additional
Devices domain domain
2 Domain Controllers 800 Windows 10 2500 adatum.com contoso.com
3 Exchange 2013 PC’s mailboxes,
servers 150 Windows 7 public folders,
ADDS PC’s and mail
Miscellaneous 50 Window 8.1 enabled
peripheral devices PC’s groups
Headquarter 2 (HQ2)
Environment Number of Mailboxes Primary domain
Devices
1 Domain Controller 1000 Windows 7 500 mailboxes, and contoso.com
1 Exchange 2010 server PC’s mail enabled groups
ADDS
Miscellaneous peripheral
devices
Warehouse 1 (WH1)
Environment Number of Mailboxes Primary domain
Devices
Remote site VPN’d to 50 Window 10 PC’s All mailboxes reside adatum.com
HQ1 within HQ1
Warehouse 2 (WH2)
Environment Number of Mailboxes Primary domain
Devices
Remote site VPN’d to 25 Window 10 PC’s All mailboxes reside contoso.com
HQ2 within HQ2
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Warehouse 3 (WH3)
Environment Number of Mailboxes Primary domain
Devices
Remote site VPN’d to 25 Window 10 PC’s All mailboxes reside contoso.com
HQ2 within HQ2
Retail1 (R1)
Environment Number of Mailboxes Primary domain
Devices
Remote site VPN’d to 25 Window 10 PC’s All mailboxes reside contoso.com
HQ2 within HQ2
Retail 2 (R2)
Environment Number of Mailboxes Primary domain
Devices
Remote site VPN’d to 25 Window 10 PC’s All mailboxes reside contoso.com
HQ2 within HQ2
Retail 3 (R3)
Environment Number of Mailboxes Primary domain
Devices
Remote site VPN’d to 25 Window PC’s All mailboxes reside adatum.com
HQ1 within HQ1
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Remote workers
Environment Number of Mailboxes Primary domain
Devices
Remote site VPN’d to 325 Window 10 All mailboxes contoso.com/adatum.com
HQ1 and HQ2 PC’s reside within
HQ1/HQ2
Even though Adatum is moving to a Microsoft 365 cloud solution, its CEO is concerned about maintaining
control of the company’s environment; therefore, he has requested that confidential and
proprietary company assets be maintained internally. He wants the cloud solution to be
implemented within the next four months, and he wants it field tested in a pilot project before
being implemented company wide.
Note to Instructor
The purpose of this document is to help you guide the class once you get to step 3 and
discuss the questions with the students. The suggested answers below are in no way a
complete, holistic solution for setting up a hybrid environment; in fact, there is NO right
or wrong answer to each question. For example, if the class struggles with a specific
question, or if they don’t include a suggested answer to a question, you could offer the
answer below as a “What about X? or What if they did Y?” to help spur on the discussion.
Step 1. Each student should review the company asset information and answer the following
questions in the space provided below:
• Identify any common issues that may arise along with any critical events that could delay
the deadline.
Common issues and events that could delay the deadline include:
o Whether there are there regulatory and compliance guidelines that must
be met
o Whether the company works a single 9 to 5 shift or also works swing and
graveyard shifts
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o Status of legacy hardware and software; i.e. are they up-to-date, or do you
need to factor in hardware and software upgrades/patches into the
schedule
o Whether there’s a SharePoint environment that must be hosted in
Microsoft 365
o Delays in meeting project dates
o Disagreements on what the project is expected to deliver
o Difficulty solving issues
o Confusion on direction, work requirements, and status of the project,
o Lack of buy-in from team members and the end users,
o Additional stress and demands on the time of team members and end
users, particularly near the end of the project
• After reviewing the information provided above, what other type of information could
affect the progression of the project?
From an information standpoint, you can never have too much information. The
biggest informational problem faced in implementations is the lack of critical
system information, especially storage-related data. For example:
o How big is the largest mailbox?
o How many Gigabytes are stored locally?
o Is the company going to archive it for the user or are they responsible for
their own data archiving?
During the project, it is also essential that an information channel be defined for
reporting system issues. Users must know the change request and bug reporting
processes; otherwise, without formal processes in place, critical information can
get lost or ignored.
• Which administrators will play a key role in determining the assessment timeline?
Besides the Enterprise Administrator, the other admin roles that would play a
significant role in any Microsoft 365 implementation include:
o Network Administrator/Engineer
o Systems Engineer
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o Exchange Administrator/Engineer
o Compliance Officer/Administrator
• What location(s) would be the best test subjects in the pilot project, and why?
Another way to look at this question is which location(s) would have the least
impact on the implementation. This would typically include the warehouse
locations. The headquarters and retail locations would probably be the best test
subjects because they would have the greatest impact on the implementation.
The Remote workers would be an option for this because they already are used to
working in a non-traditional environment; therefore, they may have the easiest
transition to cloud/hybrid scenarios.
Step 2. After completing the assessment, exchange your solution with another student and
review each other’s assessment. Use the following space to identify the key differences between
your two proposals.
Step 3. Once you are finished collaborating with your fellow student, discuss the assessment as a
class and come to a final solution for Adatum.
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