Daud Khan daud1100.dk@gmail.
com
0344-9847254
Business Graduate
Dedicated recent graduate with a strong passion for Customer Peshawar, Pakistan
Relationship Management, social media management, customer
engagement, and community outreach. Demonstrated abilities in linkedin.com/in/daud-khan- 445119154
various internships and projects to drive growth, build strategic
partnerships, and enhance brand presence and eager to embrace new
challenges and contribute to the success of an organization.
CORE COMPETENCIES & SKILLS
Social Media Management Customer Query Resolution Community Engagement Customer Recognition
Customer Feedback Analysis Reputation Management Community Impact Assessment Stakeholder Engagement
Microsoft Office Suite Customer Relationship Management Public Speaking Techniques Problem-solving Expertise
EDUCATION
BBA (Hons) - Entrepreneurship & Innovation FSc (Pre-Medical)
Institute of Management Sciences, Peshawar Edwardes College, Peshawar
09/2019 - 08/2023, Peshawar, Pakistan 09/2016 - 03/2018, Peshawar, Pakistan
WORK EXPERIENCE
AVT Channel (Pvt) Ltd
Host of Tech Talk Show
12/2022 - Present,
Achievements/Tasks
Maintain up-to-date knowledge of the latest technological trends, gadgets, and innovations, dedicating a minimum of 10 hours per
week to research, while delivering accurate & insightful information in each episode of the tech show.
Collaborate with the production team to create visually engaging content for the tech show, leading to a 20% improvement in
viewer retention and interaction during segments with visual aids and demonstrations.
Efficiently manage the show's schedule, ensuring that segments, commercial breaks, and transitions run smoothly and adhere to
time constraints, maintaining an average viewer rating of 4.5 out of 5 for show pacing and organization.
Maintain a strong on-camera presence, fostering audience engagement, and adhering to channel image and values, ultimately
leading to a 15% increase in viewer loyalty and a 10% growth in the show's overall viewership in 08 months.
Bliss Ice Cream Company
Social Media & Customer Engagement Specialist (Internship)
04/2023 - Present, Peshawar, Pakistan
Achievements/Tasks
Effectively manage Bliss Ice Cream's social media accounts (Facebook, Instagram), addressing 50 daily customer queries for prompt
issue resolution and ensuring high customer satisfaction.
Execute a comprehensive social media growth strategy, led to a remarkable 30% increase in followers within a 04-month period,
through daily engagement, content planning, & hashtag optimization.
Lead successful inbound lead generation efforts, acquiring 100+ potential customers , resulting in a 15% customer base expansion
and a significant 20% boost in sales revenue.
Facilitate vital communication between management & customers, addressing 30 weekly inquiries, ensuring smooth information
flow, prompt issue resolution, & fostering a strong customer rapport.
Initiate and execute brand awareness campaigns that boosted online presence, resulting in a 25% follower increase and enhanced
customer recognition and engagement across social media platforms for Bliss Ice Cream.
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WORK EXPERIENCE
Shaukat Khanum Memorial Cancer Hospital & Research Centre
Student Ambassador (Yr-22)
01/2022 - 12/2022, Peshawar, Pakistan
Achievements/Tasks
Spearheaded and managed multiple successful fundraising campaigns, including blood donation camps that resulted in the
collection of 40+ life-saving blood donations.
YPDC (IMsciences Chapter)
Member of Extended Council
11/2020 - 01/2022,
Achievements/Tasks
Represented YPDC IMSciences Chapter at the National Policy Making Competition held at the University of Lahore, securing first
place with an innovative and environmentally friendly proposal.
Directorate of Youth Affairs (KPK Govt)
Community Youth Engagement Coordinator (Internship)
01/2021 - 06/2021, Peshawar, Pakistan
Achievements/Tasks
Successfully organized and managed a series of 06 youth empowerment events, each attended by an average of 50 young
individuals, resulting in a total outreach of 300 participants.
Wall of Hope (NGO)
President, Wall of Hope - (IM|Sciences Chapter)
04/2020 - 04/2021,
Achievements/Tasks
Conducted 15+ comprehensive on-ground and virtual youth empowerment sessions, engaging and empowering more than 500
participants by imparting invaluable insights and skills.
HONORS & AWARDS
Shield of Appreciation (2022) Certificate of Appreciation (2022)
Received for hosting the "IMCulture Mega Event 2022" at Received for for Organizing the "CLLB Summer School 2022".
IMSciences, Peshawar.
Certificate of Appreciation (2022) Certificate of Participation
Received for being part of the organizing team of "Business Fest 22, "Toyota 5S Methodology Online Training" by Indus Motor Company
March 2022" Ltd. in partnership with the United Nations Association of Pakistan.
Shield of Appreciation Certificate of Completion
"National Policy Making Competition (Environment & Sustainability The program "Financial Literacy Training Program" was conducted
Module)" Organized by YPDC at the University of Lahore . as a project of the State Bank of Pakistan.
Certificate of Participation Certificate of Appreciation
"Volunteer at the Conference on Cyber Security In 21st Century- Received a Certificate of Appreciation for presenting at "Youth
Pakistan", organized by the "Pakistan Information Security Interact 2020", hosted by Wall of Hope.
Association".
Certificate of Participation Certificate of Participation
"Capacity Building Training Workshop of Youth on Climate Change & Certified participant in the "UNHCR Art Contest", contributing to an
Climate Mitigation Strategies" by District Youth Affairs. art exhibit showcasing solidarity with Afghan Refugees.
Certificate of Participation Certificate of Appreciation
The "2nd National Policy Making Competition" was hosted by the Certificate of appreciation for enlightening the audience in "Youth
National Dialogue Forum at the University of Lahore. Interact 2020", hosted by Wall of Hope
Certificate of Participation Best Debater Award
Received a certificate of participation in the Somalia Model UN. Recipient of the Best Debater Award at Peshawar Model School.
PUBLICATION
Magazine Article
Corruption: A Never-Ending Predicament
2021
"Corruption: A Never-Ending Predicament" - Published in
IM|Sciences' inaugural literary magazine, "The Muse," in 2021.
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