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Customer Service & Sales Specialist Resume

Yusef Mohamed worked as a customer service specialist for Amazon from 2020 to 2023, handling customer questions and providing order status updates. From 2018 to 2020, he worked as a sales specialist for Decathlon, providing product demonstrations, resolving complaints, and conducting market research. Mohamed has a Bachelor's degree in business administration with a focus on foreign trade, logistics, and supply chain from Helwan University, graduating in 2022. He is proficient in Microsoft Office, Photoshop, Illustrator, and has strong communication, problem solving, and teamwork skills.

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accurateverba
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87 views1 page

Customer Service & Sales Specialist Resume

Yusef Mohamed worked as a customer service specialist for Amazon from 2020 to 2023, handling customer questions and providing order status updates. From 2018 to 2020, he worked as a sales specialist for Decathlon, providing product demonstrations, resolving complaints, and conducting market research. Mohamed has a Bachelor's degree in business administration with a focus on foreign trade, logistics, and supply chain from Helwan University, graduating in 2022. He is proficient in Microsoft Office, Photoshop, Illustrator, and has strong communication, problem solving, and teamwork skills.

Uploaded by

accurateverba
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

WORK EXPERIENCE

THE MOST RECENT JOB TITLE GOES


HERE
Worked with Amazon as customer service specialist (Australian Account). (Handling the below.
(Answering customer questions about product and service using knowledge of in-depth product
knowledge or technical computer skills, providing information about the status of an order or
shipment, providing information about product or service through media channel like Facebook
twitter. (2020, 2023)

THE MOST RECENT JOB TITLE GOES


HERE
Worked with Decathlon as sales specialist (retail & customer satisfaction. customer service)
handling the below, providing product demonstration to staff and clients and taking the lead in

Yusef Mohamed resolving complaints. analyzing sales team performance and scheduling training refresher
sessions accordingly. conducting market research and sharing findings with the team. Managing
network of vendors and suppliers. Keeping up to date with the advancement in

Abdulazim marketing. (2018, 2020)

Supply Chain & logistics


Qualifications
Personal Information •
•
Excellent team working, problem solving presentation.
Public relations and communication skills
• Excellent knowledge of internet usage
• Hard working, self-motivated reliable and active
• Profession id dealing with Microsoft word, excel & PowerPoint.
• Self-control
Nationality: Egyptian • Ability to take decision.
• Ability to learn new tasks quickly.
Gender: Male • can work effectively under pressure and good team player.
• Good communication and leaderships skills

Date of birth: Nov 27th, 1998


EDUCATION
Marital status: single
THE MOST RECENT Education HERE
military status: Exemption
Helwan university
Bachelor's degree in business administration English section major: foreign trade
logistics & supply chain with GPA: 3.60 class 2022
CONTACT THE MOST RECENT Education HERE
Egyptian language school
Thanwyaa Amma from Egyptian language school class 2017
Address: 15 El Thawra St. Heliopolis,
Cairo, Egypt Languages
• Arabic; writing, listening and speaking ( native )
Phone: +201010669497 • English; writing. listening and speaking (fluent )
• French; writing, listening, and speaking ( good )
Email: mohamed.sharaf677@[Link]
PROFICIENCY & SKILLS
PHOTOSHOP CREATIVE WORK

ILLUSTRATOR TEAM PLAYER


Objectives

Regarding my background
education I'm interested to
ART
find job in finance, MUSIC
accounting, marketing,
Logistics &supply chain, and TRAVEL CREATIVE
export &import. WORK
DESIGN

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