JOSE RIZAL UNIVERSITY
80 Shaw Boulevard, Mandaluyong City
INTERNSHIP E-PORTFOLIO
on
Pacific Asia Travel Association
80 Shaw Blvd, Mandaluyong,
1552 Metro Manila
TRAINING PERIOD: – 11/28/2023
Presented to the
College of Hospitality and Tourism Management
In Partial Fulfillment of the Requirements in
Bachelor of Science in Tourism Management HTM
C731-403TM TRAVEL AGENCY INTERNSHIP
HTM C729-405TM AIRLINE INTERNSHIP W/ bASIC CABIN CREW TRAINING
Submitted by:
Añora, Alexandra Louisse A.
Submitted to:
Soriano, Dominic M.
Summer, S.Y. 2023
Submitted on:
December 10, 2023
TABLE OF CONTENTS
I. Acknowledgement
II. Introduction / Company Profile
a. About the Company
b. Location Map/Vision/ Mission/ Objectives/ Owner of the company
c. Policies of the company
d. Organizational Chart of the whole company
e. Facilities, Products or Services
III. Weekly Record
Activities 1.Department –
(Assigned Department)
A. Areas of discussion
a. Organizational chart of the company or department (where the
student was assigned)
b. Standard Operations & Procedures
c. Facilities & Equipment
d. Scheduling of the Workforce
e. Work Atmosphere on assigned department
f. Sanitation Procedures & Practices
B. Accomplished Weekly Report
C. Summary/ Take aways about the lesson learned during the Internship
Program
D. Strength and Weakness of the establishment
E. Recommendation
F. Appendices (must be in scanned copy)
a. Copy of the recommendation letter from the school (if applicable)
b. Copy of the resume of the student
c. Accomplished Internship Evaluation Form
d. Accomplished Internship Parental Consent
e. Copy of medical clearance and proof of Hepatitis A and B vaccine
f. Copy of the Time Card/ Attendance Report
g. Copy of the certificate of completion with company seal signed by the HRD
h. Pictures taken during the internship for documentation
The following items should be submitted separately:
* SWEP Evaluation Form – original
* Certificate of Training– scanned, not photocopy
* Time Sheet / Time Card - original
-3rdPAGE- Content and Format Sample
ACKNOWLEDGEMENT
The acknowledgement page should list everyone the student would like to
thank. This one-page list shouldn't have too much information on it, and it shouldn't
be too personal.
II. INTRODUCTION/ COMPANY PROFILE
a. About the Company
b. Location Map/Vision/ Mission/ Objectives/ Owner of the company
c. Policies of the company
d. Organizational Chart of the whole company
e. Facilities, Products or Services
III. WEEKLY RECORD ACTIVITIES
Every discussion must be delivered with clarity and precision. This section of the
report should be formatted like a TABLE, but in PARAGRAPHS. Avoid duplicating
the operations manual handbook. The Department is where you have been assigned.
DEPARTMENT: example: FRONT OFFICE- Discussion of the major function of
the Department
A.
AREAS OF DISCUSSION EVALUATION/ OBSERVATION
** This must be according to the analysis per
each criteria
1.ORGANIZATIONAL CHART
1. Illustration the set up of the Org Chart with
Evaluate the effectivity, strength and
names and pictures of each position
weaknesses of each position towards to the
2. Description of function of each position company’s core value.
from the given chart.
2.STANDARD OPERATIONS AND
PROCEDURE
Are the adopted procedures the standard
Specify the procedures followed within the
method of doing things? Does everyone adhere
area or department. One can account for what
to these protocols?
often occurs throughout a shift.
3. FACILITIES & EQUIPMENT
List and describe the use and function of the
Evaluate the state, adequacy, and safety of the
facilities and unusual / unfamiliar equipment
facilities and equipment. Are there sufficient
being utilized.
supplies? Are amenities adequate? Etc.
*Note: No need to describe the common
equipment such as refrigerator, dinnerware,
telephone etc.
4. SCHEDULING OF THE WORKFORCE
Indicate the working hours or shifts of
Are the schedules that are being
employees within the department. Who
implemented in the department working?
schedules the events? Describe the assigned
Is it good enough, and how does it affect the
work.
way work gets done?
5. WORK ENVIRONMENT
Provide a picture (can be actual) or illustrate
Analyze in terms working conduciveness , are
the office lay-out of the department with label
they ensuring comfortable physical space, safe
and away from distractions.
and description which includes the ventilation
and design of the working space. * The best place to work is somewhere that
makes you feel supported, keeps you
interested, and gives you all the tools you need
to do your best work and move up in your
career.
6. WORKPLACE HYGIENE
Describe the workplace sanitation. Name their
Do they provide enough supplies of hygienic
sanitation and hygiene process and steps in
kit and other equipment used in preventing
maintaining a clean work environment.
bacteria and diseases to the area. Do they
practice standards of cleanliness that are
expected to meet in
ensuring that they provide a healthy
working environment.
B. Accomplished Weekly Report
- Compilation of submitted weekly report (type written)
C. Summary/ Take aways about the lesson learned during the Internship Program
- Brief and concise discussion of the learning experience in dealing with the
new challenges and coping tactics on each obstacle during the internship.
D. Establishment’s Strength, Weakness and Recommendation
* The strengths, weaknesses, and suggestions are for the department you were put in
charge of, not for the whole business.
STRENGTHS and WEAKNESS
Discuss the overall strong points and needs to improve of the department
towards to their company’s vision and mission.
RECOMMENDATIONS
Provide concrete suggestions on the steps that they should take to address their
shortcomings. The minimum word count for this is 5 sentences.
FORMAT:
Cover page format
Font Style for text : AMASIS MT PRO
Font Size for text: 12
Paragraph Spacing: Double
Paragraph Alignment : Justify
Font Size for main title: 14
Font Size for sub-title: 12
Paragraph Margin: Left 1.5”, Right , Top , and Bottom 1.0”
