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ADC Standard OSCE Communication Marking Rubric

This rubric provides grades for evaluating communication skills in an objective structured clinical examination (OSCE) for dental students. It assesses demeanor, gathering information, eliciting the patient's perspective, joint decision making, and providing closure. For each criterion, students can receive grades of very good, satisfactory, borderline, or unsatisfactory based on their demonstration of interpersonal skills, emotional intelligence, cultural sensitivity, and other communication abilities.

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Ashik M Rasheed
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1K views2 pages

ADC Standard OSCE Communication Marking Rubric

This rubric provides grades for evaluating communication skills in an objective structured clinical examination (OSCE) for dental students. It assesses demeanor, gathering information, eliciting the patient's perspective, joint decision making, and providing closure. For each criterion, students can receive grades of very good, satisfactory, borderline, or unsatisfactory based on their demonstration of interpersonal skills, emotional intelligence, cultural sensitivity, and other communication abilities.

Uploaded by

Ashik M Rasheed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ADC standard OSCE

Communication marking rubric

Action/criterion Grades

A grade is provided for each action/criterion Very good Satisfactory Borderline Unsatisfactory

Demeanour
• Body language is open with appropriate eye
contact
• Speech is clear and not aggressive, loud,
difficult to understand or hear
• Presents in a approachable, friendly but
professional manner
• Relaxed, open and interested
• Demonstrates empathy, respect, patience and
inclusiveness Displays interpersonal
skills, emotional
Displays
Displays appropriate intelligence and/or Essentially absent,
Gathers information using language techniques comprehensive and
interpersonal skills, cultural sensitivity but inappropriate or
• Uses open-ended questions appropriate
emotional intelligence may use them in a incorrect interpersonal
• Uses langauge appropiate to patient's health interpersonal skills,
and/or cultural “rote” manner, in a skills, emotional
literacy emotional intelligence
sensitivity but some manner inappropriate intelligence and/or
• Demonstrates active listening and allows and/or cultural
skills may be absent for the presented cultural sensitivity
appropriate time for patient response sensitivity
situation or miss an
• Uses a 'discussive' style and encourages important skill
questions

Elicits patient's perspective


• Determines patient's goal in seeking care but
avoids inappropriate probing
• Acknowledges and responds to patient's ideas,
feelings and values
• Explores patient barriers to dental health when
appropriate
Joint decision making
• Shares information in a concise, readily
understood manner
• Frames information in terms of patient's original
concerns
• Discusses options that are consistent with
patient's lifestyle, values, beliefs and/or Displays interpersonal
motivation skills, emotional
Displays
• Checks patient understanding by paraphrasing, Displays appropriate intelligence and/or Essentially absent,
comprehensive and
restating and clarifying information interpersonal skills, cultural sensitivity but inappropriate, or
appropriate
• Encourages patient to participate in decision emotional intelligence may use them in a incorrect interpersonal
interpersonal skills,
making to the level they are comfortable with and/or cultural “rote” manner, in a skills, emotional
emotional intelligence
sensitivity but some manner inappropriate intelligence and/or
and/or cultural
skills may be absent for the presented cultural sensitivity
sensitivity
Provides closure situation or miss an
• Checks for any other issues or concerns important skill
• Summarises and confirms agreement with plan
when appropriate
• Reviews next steps/follow-up
• Checks for satisfaction with visit without
badgering patient

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