areas—job-related, volunteer, and

BIODATA extracurricular activities.

- Short form for Biographical Data - Used in industry due to the convenience of
skimming through details and identifying the
- Is an old-fashioned term for Resume or C.V. A right candidate for further stages of
biodata is like a biography of person where qualification in the shortest span of time
the focus is on personal particulars like date
of birth, gender, religion, race, nationality, - It has lots of option for formatting and it is
residence, marital status, and the like. customized according to the requirement of
the job position. It is usually used by
- Mostly used in India when people apply for applicants who already have job experiences
government jobs or for research grants where
one has to submit descriptive essays. - Résumé means summary and it is the shortest
of all the formats. Thus, résumés are usually 1
Structure
or – at maximum – 2 pages long.
1. Maximum of 2 pages
2. Personal Information such as name,
address, contact information, religion, etc. Structure
3. List of Skills, other Talents, etc. 1. A Brief Profile of the Candidate
4. Educational Background - This includes the photo, name, address,
5. A Chronological listing of Work Experiences contact information, and the objective of the
applicant.
- Other information not essential to the job is
not included – like religion, emergency
contact, etc.
- The said information must be placed at the
top portion where it can be easily seen.

2. Summary of Qualifications
- Most recruiters look for the summary of
qualifications first thing after receiving the
résumé.

- This part immediately gives them an idea if

the applicant fits on the job or not.

- Skills related for the job are listed here,

starting to the most applicable skill for the
position applied.

- Applicants include professional affiliations

RESUME
here, such as being a member of an
- Is a French word meaning “summary” organization relevant to the position applied.

- A summary of one’s education, skills and 3. Professional Experience

employment
- Focus is on the most recent experiences
(with responsibilities and accomplishments),
- Usually written in the third person to give it
and previous experiences are only presented
an objective and formal tone.
as a summary.

- To represent the skills and experience - Aims at providing the reader a balance of
necessary to succeed in the position from all responsibilities and accomplishments for
each position.
 - Should indicate the name of the company, its candidate rather than specific skills for a
address, employment period, position and specific position.
brief job description. Begin from the latest to
the earliest employment date. - Used to write in detail about the life events.
Generally used by fresh graduates, changing
4. Educational Background their line of career, for academic
- Indicate schools attended from college, high requirements, or people applying for
school and elementary. academic positions.

- Accompanied by a cover letter. The contents

- Honors and awards received should be
are generalized in nature and are not made
mentioned in the appropriate school level.
for different companies.

- The enumeration should begin from the

highest degree attained. - It serves to give an overall picture of the
person rather than identifying certain set
skill required for the job.
5. Voluntary Initiatives / Extra Curricular
Activities Structure
- Volunteer works and extracurricular 1. A cover letter to summarize the contents of
activities has factor in some companies and the applicant’s Curriculum Vitae
job positions. 2. Personal Information
3. Technical Proficiency / Skills
- This should be listed from the most recent 4. Research Publication
and most relevant to the job applied.
5. Scientific Papers
6. Professional Experiences
6. Character References 7. Professional Organization Memberships
- It is strongly advised and polite to seek 8. Professional Licenses
permission first from the people intended to 9. Positions of Responsibilities
be used as character reference.
10. Student Grants
11. Fellowships and scholarships
- However, the reference information (name,
12. Awards
company name, job position, and contact
information) must not be written in the 13. Presentations
resume itself. 14. Volunteer Work
15. Extracurricular Activities
- Simply place “available upon request” and
prepare a separate sheet were the list of
reference is written. This is to keep the
privacy of the person whom you consider as
your reference.

CURRICULUM VITAE
- Is a Latin word meaning “course of life”.
- More detailed than a resume, it is the
longest of all formats, generally 3 to 6 pages,
or even longer as per the requirement.

- Lists out every skill, all the jobs and positions

held, degrees, professional affiliations the
applicant has acquired, and in chronological
order.

- Used to highlight the general talent of the

 - Keep your body straight. Your torso and
POSTURE neck should remain in line vertically, your
thighs should remain in a straight horizontal
- Refers to the position in which someone line and your lower legs should stay vertical
holds their body when standing.
PROPER BUSINESS ATTIRE
- Psychologists proved that it takes only 20 to
32 seconds to make a good or poor first - A good sign of professionalism in any type of
impression, despite an interviewer's mental work.
attempts to remain neutral. - Revealing too much is unacceptable, as
modesty is key. Accessories, which range
- Sitting or standing in the right position from jewelry to perfume to notebook or
makes sure our bodies function properly. briefcase, must also fit a business formal
environment and should be worn or carried
in good taste.
CORRECT STANDING POSITION

- Imagine a string attached to the top of your

head, then the string being pulled upwards. For Men:
- Stand with your weight evenly distributed - A nice suit should be worn during the
between your heel and the balls of your feet. interview even if the job will require jeans or
- Your feet should be about shoulder width, outdoor clothing.
and pointing slightly outward. - For men who work indoors in
- Avoid locking your knees. an office setting, a suit is
- Tuck your tummy in and don’t let your pelvis preferred. Do wear a black,
roll forward. navy or gray suit that fits well.
- Relax your arms and let them hang naturally - Wear a long-sleeve shirt in
down the sides of your body. white or a light color, and
have the shirt pressed. The
- Keep your shoulders back, and don’t let them
cuffs shouldn't be frayed or
slump forward.
rolled up.
- Hold your head up straight with your chin - Never wear a short-sleeve shirt with a suit.
tucked in. Don’t tilt your head forward,
- The pants and jacket should be the same color
backward or sideways.
and material.
- Look straight ahead.
- Businessmen should wear
- If standing for a long period of time, shift conservative or neat ties, not
weight from one foot to the other, or rock comic strip, silly, or iconic ties.
from heels to toes. Same goes with socks.
- Do wear black or brown dress shoes rather
CORRECT SITTING POSITION
than tennis shoes.
- Sit in the chair and straighten your back. - A nice, appropriate, and presentable hairstyle
makes the business attire a complete package.
- Pull your shoulders back slightly and make
sure your buttocks touch the back of the chair
For Women:
- Make sure your feet touch the floor. If they do
not, rest them on a footrest. - Pantsuits should be tailored and creased, not
- Do not cross your legs or sit in other positions flowing or too tight.
that do not allow both feet to touch the floor - A dress suit should have a skirt that goes no
or a footrest. higher than 2 inches above the knee
- Keep your knees at about the same height as - Miniskirts, even in a suit, are not appropriate
your hips. for business wear.
- Allow a small gap between the back of your - If suit wear is not required, wear dress
knees and the front of the seat pants/slacks and skirts, never jeans.
- Avoid tensing your shoulders and rest your - Don't wear skirts that are too long or billowy
arms on the arms of the chair or on your and don't wear pants that are too snug on the
desk so that they are parallel to the floor.
 body.
- Women's shoes should have closed toes, not
open toes. BEFORE AN INTERVIEW
- Don't wear sandals or stiletto heels. Heels (The Week Before)
should be conservative; shoes with no heel
are acceptable.
1. Do your homework
- Avoid wearing see-through garments or
- Research the company and its background
sleeveless shirts.
beforehand.
- Clean looking (usually up do) hairstyles make - Search for information online.
the business attire a complete package.
- Find out who will be interviewing you, and
review the job description in detail so you
understand it inside out.
- It’s also worth researching news or activities
relating to the specific industry, as this
shows interest.
- Make sure that you re-read the job
description and can communicate why you
would be a good fit for the position

2. Prepare your questions

- When asked by the interviewer if you have
any questions, have a few ideas up your
sleeve.
- Try to think of less obvious but interesting
questions that will set you apart from other
candidates.

3. Practice your interview technique

- Think beforehand about how you can best
demonstrate your skills and experiences in
an interview.
- This can make you feel more confident on
the day. If you’ve been asked to give a
presentation as part of the interview
process, give it a final run-through, make
sure you’ve got prompt cards, and try to
make it as compelling as possible.
- Prepare for the different types of interviews:
behavior, experiential, or combination.
- Have a story from each place you’ve already
worked at that exemplifies one of your
strengths.
- For every strength or skill, you should have a
story about how you successfully used it.
- You will make a far better impression if you
can back up your dry list of previous
employment with interesting stories that
show what you gained from each
experience.
4. Plan your journey
- Spend time prior to the interview working out
how you’ll get there. Look up public transport
routes and timetables, or find out where you
can park.
 - Plan how long the journey will take. Do stains.
practices run. Aim to arrive about 15 minutes
early. 7. Create a cheat sheet
- Jot down all the nitty-gritty details: who
5. Stay focused you’re meeting with and what their titles are,
- Clear your diary before and after the a couple past work accomplishments or
interview, so you can stay fully focused on the stories you want to bring up, and the
event. In order to give the interview your total questions you want to ask at the end.
attention, you don’t want to be preoccupied
with other things that need doing that day. 8. Set your alarm (and put it in your calendar)
- Sleeping in the day of a morning interview
(Day Before) can throw all your preparation out the
window, and get you all frazzled for the
1. Layout Your Outfit interview.
- Even if this is something you never do on a - Set your alarm and avoid the snooze button
regular basis, laying out your outfit the day to make sure you have the time you need.
before ensures you’re not scrambling in the - You should also make sure to add the
morning to come up with something interview to your email and phone calendar
appropriate. as soon as a time is confirmed. The last thing
you want to do is get the time or date
2. Pack your bag wrong.
- Next, pack your bag (or briefcase) with all
the essentials — water, a stain stick, 9. Get a good night’s sleep
makeup, and of course, a copy of your - A good night sleep is your secret weapon for
resume (and portfolio if needed). a job interview, ensuring you’re at your most
charming and lively.
3. Review answers to the most common - Don’t cram any last minute interview
questions preparation in just before bedtime, as this
- Every interview has a different feel, but you could disrupt your sleep.
can still practice. - Relax before bed to ensure you get a restful
- The easiest way to do that is to review some night’s slumber, so you’re firing on all
of the most common interview questions, cylinders the next day.
which will help you feel prepared and
confident. DURING AN INTERVIEW
(The Day of the Interview)
4. Print extra copies of resume
1. Be on time! Arrive at least 10 to 15 minutes
5. Plan to eat breakfast early.
- Sure, you might not be in the habit of eating 2. Bring the supplies you prepared the night
breakfast, but when you have an interview, before your interview.
you should make an exception. 3. Avoid any scents or jewelry that may be
- Hunger can throw you off your game, so make distracting to the employer.
sure to eat a light breakfast or lunch. And 4. Do not smoke right before your interview.
more importantly, plan to do so (which
means: give yourself the necessary time). (On arrival)

1. A friendly, professional greeting

6. Prepare for the worst
- When you enter the interview building, greet
- Bad things happen: it starts pouring on your
reception staff in a friendly, professional
walk, there’s traffic on a street that never
manner.
has traffic, and your shirt rips. While some
- Introduce yourself and explain that you’re
things can’t be prevented or predicted, you
there for an interview and provide the name
can still prepare for the worst. You can also
of the interviewer/s.
carry an extra shirt in the event of rips or
 2. Wait professionally yourself in moderation.
- Adopt a professional approach when you’re 10. Be clear and direct. Avoid the use of filler
sat waiting for the interview, using positive, words such as um or like between
confident body language. phrases or sentences. Do not ramble.
- Switch your phone off before you enter the When you finish making your point, stop!
building and leave it alone until afterwards. Silence is acceptable

3. First impressions count AFTER AN INTERVIEW

- It’s a fact that first impressions count, so as
soon as the interviewer approaches you, 1. Send a Thank You note within 24 hours of
ensure you come across as personable, the interview.
professional and courteous. 2. Check out a sample Thank You note for
- Stand up straight, smile, make eye contact inspiration.
and extend your hand. 3. If you do not hear from the employer after
- Say hello and introduce yourself, stating that the hiring timeline they initially indicated
it’s a pleasure to meet them, and thank follow up professionally, and only once.
them for taking the time to see you today. 4. Call or email the interviewer or human
- Attention to detail can go a long way to resources representative and inquire
securing your dream role. Be considerate about the position and the new hiring
and polite to ALL staff members. timeline.
5. Evaluate your performance.
4. Discard any chewing gum or breathe mints 6. Time to improve your answers for the next
before your interview. interview.
7. After a first round interview you may be
5. Carry a tissue or handkerchief in your pocket called back for additional rounds of
to dry your hands in case you are nervous interviews depending on the employer’s
before you go in. process.
8. For those participating in On-Campus
(During the Interview) Interviews, keep in mind that second
round interviews are typically not held at
1. Listen carefully to the interviewer. CCE, but at company offices.
2. Make sure you answer the question your 9. Check out our resource on what to expect
interviewer is asking. at a second round interview to help you
3. Relate your skills, accomplishments, and prepare.
objectives to the needs of the company. 10. If a job offer is provided on the spot, which
4. Provide specific examples when possible using is uncommon, it is appropriate to thank
the SARA method (Situation, Action, Result, the employer and to tell them that you
Application). need more time to consider the
opportunity. At that point, ask about the
5. Focus on the positive aspects of your training
company’s timeline and deadline for your
and experience. You don’t have to apologize
answer.
for any perceived lack of experience or
background.
6. If you do not have the interviewer’s contact DO’S AND DON’TS
information request a business card so that
you can send a thank you note.
(What TO DO during an interview)
7. Your posture can convey confidence or
insecurity. Sit up straight to send a message
that you are comfortable and confident. 1. Answer the question that was asked.
2. Shake the interviewer’s hand.
8. Maintain eye contact with your interviewer 3. Let the interviewer show you your chair –
and others in the room. If you focus all of now is the time to be submissive, so as to
your attention on one person, you will not not offend the interviewer.
engage other interviewers. 4. Say “Yes,” not “Yeah.”
9. Avoid fidgeting. Use your hands to express 5. Take a second before answering a question
 to show you are putting some thought into
your answer.
6. Take notes.
7. Let your achievements speak for you.
8. Ask questions, including asking for a full
description of the type of works that you
will be doing.
HEALTH CLUSTER
9. Keep eye contact. Biologist
10. Be yourself.
11. Start with conversation topics that you are - Study organisms and plant life to learn more
comfortable with. This will allow you to about their composition, behaviors, habitats,
direct the interview to a certain degree and how they interact with other organisms
and present yourself in a positive light. and their environment.
- They conduct research, collect samples and
(What NOT to do during an interview) measurements, perform tests and
experiments, and interpret and report their
1. Don’t talk too quickly. findings.
2. Don’t digress from your points. Answer
Chemical Engineering
questions directly.
3. Don’t use slang. - This broad degree covers the development
4. Don’t use words you don’t know the and design of products that involve chemical
meaning of. and biological changes.
5. Don’t be arrogant. - Chemical engineers can be involved in the
6. Don’t talk about your personal life. production of drugs, food, fuels, household
chemicals, and substances used in mechanics.
7. Don’t give the employer any reason to think
- They are often involved in the development of
you will not perform well.
manufacturing processes but can also work on
8. Don’t act nervous. You probably will be, safety and health issues involving chemistry.
but it is best if you take a few seconds and
clear your mind; your answers will be less Dentist
jumbled. If you find yourself getting really
nervous, excuse yourself and go to the - Dentists diagnose and treat problems with a
bathroom to get some air. Don’t take too patient's teeth, gums, and related parts of the
long but it is better to collect your mouth.
thoughts than to plow ahead when you - They provide advice and instruction on taking
can’t focus. care of teeth and gums and on diet choices
9. Don’t fidget. This might be something you that affect oral health.
have to practice but it is worth it.
Medical Technician/ Technologist
10. Don’t get defensive. The interviewer will be
asking technical questions. Everyone has - Medical laboratory technicians assist
their weak spots and that is okay – work physicians in the diagnosis and treatment of
with it and practice for it. diseases by performing tests on tissue, blood
11. Don’t bring coffee. Sipping a drink is a sign and other body fluids.
of disrespect. - The day-to-day duties of a medical
12. You don’t want to use this time to over- technologist include complex analysis of
prepare or rehearse responses, which can microscopic, immunologic, biologic,
make your conversation seem scripted bacteriologic, hematologic, and chemical tests
and not authentic. Remember your and their results.
interview is a conversation. - Delivering test results to physicians,
researchers or patients. Collecting and
studying blood samples to determine
morphology.
- Medical lab technicians most commonly work
in hospitals or doctors' offices.

Nurse
 - Nursing jobs require not only treating patients - They diagnose, treat, and research medical
who are sick and injured, but also offering conditions and diseases of pets, livestock, and
advice and emotional support to patients and other animals.
their families, taking care of paperwork (lots
and lots of paperwork), helping doctors
diagnose patients and providing advice and
follow-up care.
TECHNOLOGY CLUSTER
Pharmacist
System Analyst
- Prepares medications by reviewing and
interpreting physician orders; detecting - Analyze needs and design computer programs
therapeutic incompatibilities. to accomplish specific goals.
- Dispenses medications by compounding, - They may create applications or plan parts or
packaging, and labeling pharmaceuticals. a whole program. Heads and plans the system
- Controls medications by monitoring drug design needed for applications or plan parts
therapies; advising interventions. or a whole program. Certain project.
- Systems analysts analyze how well software,
Physical Therapist
hardware and the wider IT system fit the
- Physical therapists help people with physical business needs of their employer or of a
injuries or illnesses of to regain range of client.
movement and control their pain. - They write requirements for new systems
- They help determine the root causes of the and may also help implement them and
trauma, counsel patients, and work with them monitor their effectiveness. Typical
to create a plan for rehabilitation. responsibilities of the job includes: examining
current systems.
Physician, Medical Doctor/ Practitioner
Computer Programmer
- A physician, medical practitioner, medical
doctor, or simply doctor is a professional who - A degree in computer programming can be
practices medicine, which is concerned with applied to nearly any industry and nearly any
promoting, maintaining, or restoring health geographical area.
through the study, diagnosis, and treatment - Computer programmers write and test code,
of disease, injury, and other physical and making them essential to the production of
mental impairments. efficient and effective computer technology.
- Physicians examine patients; take medical
Website Developer
histories; prescribe medications; and order,
perform, and interpret diagnostic tests. - A professional that creates and maintains a
- They often counsel patients on diet, hygiene, website. The role is responsible for designing,
and preventive healthcare. coding and modifying websites, from layout to
function and according to a client's
Radiologist
specifications.
- A radiologist is a medical doctor who is - Strive to create visually appealing sites that
trained in executing and interpreting medical feature user-friendly design and clear
images such as X-rays, CT scans, ultrasounds, navigation.
and MRIs and using them to treat health
Game Developer
problems in patients.
- Radiologists perform image-guided - Creates games for different platforms
procedures but do not normally handle the (consoles, mobile, PC, etc.). Many
general medical needs of a patient. components are involved in the development
of a video game.
Veterinarian
- Designers, producers and graphic artists all
- Veterinarians care for the health of animals contribute to the final product. However,
and work to improve public health. programmers and software developers turn
the idea into code, which provides the game
with its operating instructions.
Network Administrator - Computer technicians offer remote support
from an office or they perform hands-on work
- A professional that construct plans in network at the work site, so they help get software,
and internet installation and its maintenance. hardware and operating systems installed and
- Fully supporting, configuring, maintaining and configured.
upgrading corporate customer's networks and - They also provide support when problems
in house servers. occur. The roles of a computer technician also
- Installing and integrating new server include troubleshooting
hardware and applications. Keeping an eye
out for needed updates. Graphics Animator

Data Administrator - Creates animations (e.g. special effects,

cartoons, etc.) using various types of
- The organization and implementation of application software.
databases is crucial to many organizations, - Animators produce images that appear to
including businesses, non-profits, and come to life on screen. Their work is found in
government institutions. Database feature films, commercials, pop videos,
administrators need to and information computer games, websites and other media.
technology skills.
- A professional that manages database server Multimedia Designer
or web servers Database administrators
(DBAs) use specialized software to store and - Multimedia/new media designers build on
organize data. their skills and abilities as a graphic designer
- The role may include capacity planning, by combining graphic design with animation
installation, configuration, database design, to create computer based movies and
migration, performance monitoring, security, presentations.
troubleshooting, as well as backup and data - Multimedia designers create engaging
recovery. presentations of images and information for
- The database administrator is responsible for various media including the Web, television,
the performance, integrity and security of a movies, and video games.
database. - Though they work in a high-technology field,
- Updating and amending existing databases. multimedia designers generally need a strong
Setting up and testing new database and data foundation in art to be successful
handling system.
ENGINEERING CLUSTER
- Monitoring database efficiency.
Civil Engineer
Data Encoder
- A degree in civil engineering will educate you
- Specializes in typing documents in different
on how to create publicly-owned structures,
area of professions, but, data encoders do
such as roadways, bridges, and municipal
much more than type on a keyboard all day.
buildings.
- A data encoder job description typically
- Civil engineers often analyze long-range plans
includes duties such as entering data,
for cities and states, and take into account
maintaining databases and client files,
construction costs and regulations while
managing hard copies, scanning documents
planning projects.
and handling other data-related tasks.
- Civil engineers create, improve and protect
Computer Technician the environment in which we live.
- They plan, design and oversee construction
- Fixes computer problems, assemble computer and maintenance of building structures and
parts, and supports network in maintenance. infrastructure, such as roads, railways,
- Computer technicians fill this role across a airports, bridges, harbors, dams, irrigation
broad range of industries, and though projects, power plants, and water and
individual responsibilities vary by employer, a sewerage of the system.
computer repair technician's job
responsibilities and duties often include: Mechanical Engineer
Installing software or hardware, maintaining
- Students who obtain a degree in mechanical
and repairing equipment, configuring
engineering are trained to design, redesign,
computer networks.
 and analyze mechanical devices. Much of the - From military to shipping to recreation,
work done by mechanical engineers is marine engineering students are the minds
completed with computer-aided processes. behind the boats.
- Mechanical engineering degrees not only
study the development of mechanics, but also
testing and final analysis. Mechanical
engineers design power-producing machines Industrial Engineer
such as electric generators, internal
- This degree is largely concerned with the
combustion engines, and steam and gas
efficiency and productivity of industrial
turbines as well as power-using machines,
processes.
such as refrigeration and air-conditioning
- Someone who studies industrial engineering
systems.
will know how to review production
- Mechanical engineers design other machines
schedules, find ways to manufacture
inside buildings, such as elevators and
products, and develop management control
escalators.
systems that create greater profitability and
Aerospace Engineer success in the industrial sector.

- Students who are proficient in math, physics, Computer Engineering

and chemistry may be perfectly suited to a
- Computer engineering is a common education
degree in aerospace engineering.
for people who want to work as computer
- Aerospace engineers typically specialize in
hardware engineers, which is one of the high-
one of two types of engineering: aeronautical
paying STEM careers available today.
or astronautical.
- Hardware engineers create a wide variety of
- Aeronautical engineers work with aircraft.
computer equipment and often test and
They are involved primarily in designing
analyze the hardware they have built.
aircraft and propulsion systems and in
- They may also be tasked with updating
studying the aerodynamic performance of
existing computer hardware or managing the
aircraft and construction materials.
manufacturing of new devices.
- Astronautical engineers perform engineering
duties in designing, constructing, and testing Petroleum Engineer
aircraft, missiles, and spacecraft.
- May conduct basic and applied research to - Designs equipment for the extraction and use
evaluate adaptability of materials and of oil and gas while considering many
equipment to aircraft design and economic and environmental factors.
manufacture.
Geological Engineering
Electrical Engineer
- This degree uses a combination of sciences,
- An electrical engineering degree involves such as chemistry, physics, geology, and
classroom studies, laboratory work, and field biology, as well as engineering basics to
activities to develop a strong understanding of understand the earth’s structure and develop
how electricity functions and how it can be systems for responsible use of resources.
harnessed on a large and small scale. - Geological engineers are often employed by
- Electrical engineers may design new uses for the mining industry, developing open-pit and
electrical power or perform detailed underground mines while supervising
calculations to be used in the installation or construction and devising safe transportation
maintenance of electrical systems. methods for extracted materials.

Marine Engineer Architecture

- From sailboats to aircraft carriers, marine - Design the structures where people live, work,
engineers and naval architects are responsible and play. Architecture takes into account
for the design and production of water crafts. scientific laws, but also includes artistic
- They need a strong understanding of design, creating buildings and homes that are
hydrodynamics, machinery, performance structurally-sound as well as visually pleasing.
testing, and many other skills to create
seaworthy vessels.
 individuals.
- Many companies consist of teams. Any
company requires an effective team effort.
An employer who can contribute is an ideal
worker. Someone who is like a fish in the
water (of the organization), who can
CHARACTERISTICS OF A perform well in a team will become a factor
sooner or later. This make the person
GOOD EMPLOYEE establish friendly relations with the
coworkers and keeps the office running
1. Hard worker smoothly which in turn is appreciated by the
- There is no substitute to hard work. employers.
Although everyone seems to say that they
work hard not many keep on working after 6. Effective communicator
being at the job for a while. So, one has to - Employers love to hire employees who have
keep reminding oneself about the the ability to communicate well and express
importance and significance of working hard themselves in a clear manner, whether in
as an employee. writing or speaking.
- Ideal employees will understand the
2. Ethical importance of good communication, and just
- Work rules are made to be followed. There is how badly things can go wrong when a
decorum of every place that ought to be message is unclear or missed altogether.
kept. A good employee follows the policies - Inaccurate/inappropriate communication
of the company and inspires others to do so between employees can cause many
too. problems to the company.

3. Positive attitude 7. Flexible and Dedicated

- A positive attitude has many benefits for - A good employee will not resist change
individual employees and their colleagues. blindly, but instead embrace it and adapt to
Positivity leads to a more productive it as it proves necessary for the business.
workday, and creates a better environment Employees who know how to adjust
for fellow employees. themselves to new environment, willing to
- Great employees consistently stand out for learn new things (quick learners) and
their upbeat attitudes and earn positive perform their best in changes are likely to be
reputations for them. the best performers in any organization.
- An employee that has a positive attitude has - He/she is also ready to work beyond the call
the ability to acknowledge mistakes and still of duty in order to meet goals or to solve
move forward in a positive way. problems, even if the job in discussion is not
one of the regular works she is usually
4. Self-motivated assigned.
- When it comes to finding good employees,
hiring managers often look for candidates 8. Honest
who can take initiative and get work done - A good employee is honest about his/her
with little to no encouragement. Sheer work and qualifications. Self-criticism and
enthusiasm and interest in the work is often willing to receive feedback (bad as good) is
enough to drive these employees. essential to become a good learner.
- A good employee never hesitates of taking
responsibility or a more responsible position. 9. Give credit where it is due
- One of the most prevalent practices doing
5. Team-oriented
the rounds in offices today is stealing the
- According to CareerBuilder, 60% of hiring credit of a job well done.
managers look for team-oriented candidates
- A good employee will not only truthfully let
during the application process. Many
the right co-worker have her credit but also
companies succeed based on the work of
share her own accolades with his team.
teams and entire departments, not just
 10. Polite disorganized and unfocused.
- Being friendly and approachable will never - They have difficulty staying on task but do
harm. their best work when variety and creativity
- A good employee greets her coworkers a are called for.
‘good morning’, says little courteous things - They are often the ones to come up with
like ‘thank you’ and ‘you are welcome’. unique solutions that no one else could
- These things may appear insignificant but go conceive of.
a long way in establishing the person as
favorite employee.
3. The Attacker
11. Disciplined and punctual - Attackers go through life with a superiority
- Every boss loves a punctual, disciplined and complex. They care little about other
conscientious employee. Time is money. people's feelings and often offend others.
Coming late to office, taking unnecessary - They do the most damage in situations that
breaks, procrastinating and leaving earlier require cooperative team building.
than the usual hours cost money to the - They work best when given a task they can
company. do on their own.
- They can be useful when given difficult tasks
12. Professional that nobody else wants to do, especially
- Employees should always remember that they when praised for their ability to get the task
came to the office to work, to make a career, done.
not to spread office gossip or rumors.
- Respect the privacy of the coworkers.
4. The Pleaser
Safeguard and protect the confidential nature
- Unlike attackers, making other people feel
of office business and transactions.
good is of prime importance to pleasers.
WORKPLACE BEHAVIOR - Although this might be good for the morale
of the staff, it sometimes comes at the
8 Types of Employees expense of getting the work done.
- Pleasers respond well to praise that
Francie Dalton, an instructor for the U.S. recognizes their people skills.
Chamber’s Institute of Organizational Management - If there is a harsh message that needs to be
program and a recognized expert in leadership delivered to pleasers, they are most likely to
development, has described eight classic types of hear the criticism if it is embedded in a lot of
workplace behavior to help managers better appreciation and thanks for all the other
understand their employees. things those they did well.

1. The Commander 5. The Performer

- Commanders might be perceived as - This is a bit of a misnomer because
domineering and aggressive. They don't like performers give the impression of
to waste time worrying about how to phrase accomplishing a lot more than they actually
things tactfully and are often perceived as do.
bullies. It helps to see the positive side to - They have a great sense of humor and keep
these workers. the atmosphere lighthearted and upbeat
- They usually demonstrate great drive and with their jokes.
initiative. They are the ones you can count - Behind all the bluster, however, there's
on to complete a task and meet deadlines. often a person who does not hesitate to take
Because they like to take charge of credit for someone else's hard work.
situations, they do well when given the - They often try to shift blame for their
opportunity to lead a specific project. mistakes to someone else. On the positive
side, they are very good public speakers and
2. The Drifter are skilled at forming new relationships.
- The drifter is found at the opposite side of
the spectrum to the commander. Drifters are 6. The Avoider
 - Avoiders like to keep a low profile. They are 7. Littering.
quiet and prefer to work alone than be part 8. Misusing handicapped privileges.
of a team that requires social interaction.
9. Smoking in nonsmoking places or smoking in
- They require detailed instructions and lots of
front of nonsmokers without asking.
patience. They don't function well if they
have to work with or for loud, aggressive 10. Using cellphones or text-messaging in mid-
types. conversation or during an appointment or
- Although they don't usually show initiative, meeting.
they are very reliable and will meticulously
follow instructions. - Some actions, such as discrimination, may
be illegal; but even more subtle behaviors,
7. The Analytical such as making a sexist joke or not asking
- Analytical are very meticulous, and will before lighting a cigarette, still add to the
double-check their work as well as the work stress of the daily grind and can actually
of those around them. lower productivity.
- They aren't very receptive to change
because they can't help seeing all the WORKPLACE RIGHTS AND RESPONSIBILITIES
negative aspects of proposed new ideas.
- They are more successful when working - It’s important to understand your workplace
alone, as those on their team often feel rights and responsibilities in regards to pay
overwhelmed by the information overload. and conditions, health and safety and
- Analytical respond well to praise about their workplace bullying.
ability to anticipate what lies ahead.
By law, the employer is responsible for making sure:
8. The Achiever 1. Work environment is safe and providing
- These employees display confidence in their appropriate protective equipment if
necessary
beliefs and actions.
2. Workers are free from discrimination and
- They are capable individuals who are aware
bullying
of their own strong abilities without
3. Employees receive all your entitlements in
displaying arrogance. terms of pay and conditions.
- They are well-liked, well-adjusted,
competent workers with a sense of humor. As a worker, you are responsible for:
- They consult with others and make good 1. Understanding the conditions of your
decisions that keep the organization's goals employment. This includes knowing your
in the forefront. rate of pay, working hours and
- Their decisions are not influenced by entitlements to breaks and leave
personal gain. They are gifted with the ability
2. Working in a way that is not harmful to the
health and safety of yourself or others
to get along with all the other behavior
3. Knowing what to do if you think your
types. employer is not meeting their
responsibilities.
10 TERRIBLE BEHAVIORS
4. Make sure you:
1. Employment discrimination.  Understand the conditions of your
2. Erratic/aggressive driving that endangers employment. This includes your rate of
others. pay, working hours and your
3. Taking credit for someone else's work. entitlements for breaks, leave and
public holidays
4. Treating service providers as inferiors.
 Know your rights in regards to
5. Mocking race, gender, age, disabilities,
discrimination and bullying. Know what
sexual orientation or religion.
to do if you experience or witness this
6. People who behave aggressively or who
in your workplace
bully others.
  Know the health and safety should be given access to the personal
requirements of your workplace. Know files of employees.
how to maintain a safe environment for - The word “confidentiality” has both casual
yourself and others and legal meanings in the workplace and
 Have access to all of the appropriate will have different meanings throughout
safety gear and equipment. Know what your professional career.
to do in the event of an accident - In some instances, confidentiality refers to
 Know where to get help on workplace not discussing internal goings-on with co-
health and safety issues relevant to workers. In other instances, it refers to
your state or territory. not sharing trade secrets and other
company information with competitors,
CONFIDENTIALITY IN THE WORKPLACE the press or anyone outside of your
company.
- Workplace confidentiality can be defined as
keeping the employee, customer and client CASUAL DEFINITION
information private. In today’s increasingly
- You’ll be more likely to climb the corporate
litigious and highly competitive workplace,
ladder during your career if you get along
confidentiality is important for a host of
well with co-workers, build strong
reasons:
professional networks and have a reputation
- Failure to properly secure and protect
as a trustworthy employee.
confidential business information can lead to
- If you repeat confidential statements made
the loss of business/clients. In the wrong
by co-workers, even if the original source
hands, confidential information can be
doesn’t hear about your gossip, the people
misused to commit illegal activity (e.g., fraud
you tell might lose respect for you and no
or discrimination), which can in turn result in
longer trust you.
costly lawsuits for the employer. - If you gossip with customers, they might tell
- Many states have laws protecting the your competitors, who will be less likely to
confidentiality of certain information in the hire you in the future.
workplace. The disclosure of sensitive - A general rule of thumb for discussing
employee and management information can others and/or their information is not to
lead to a loss of employee trust, confidence repeat something if you wouldn’t say it if
and loyalty. This will almost always result in a the person was standing next to you.
loss of productivity.
- An employee should know what files or
materials he is permitted to access in the LEGAL DEFINITION
office and he should adhere to that.
- During your time in the workforce, you’ll
Under no circumstances should these files
have access to information your employer
be shared or given to unauthorized
doesn’t want made public or revealed
people.
inside the company.
- As far as the employer is concerned, any
- This can include salaries, employee perks,
personal or professional details of
client lists, trade secrets, sales numbers,
employees should be handled with
customer information, and news about
prudence. Data related to the personal
pending terminations, reasons for a firing,
details of an employee, applications
phone codes or computer passwords.
forms, references, health data, salary
- You may not divulge this information
structure should be kept well under
while you are working for an employer or
wraps.
after you leave. In some instances, you
- Only staff members of the HR department
will be asked to sign a confidentiality
who require the data for certain purposes
agreement requiring you to keep
 company secrets after you leave an
employer.
- Some companies might offer to hire you
specifically because they want you to
bring inside information about your
former employer they can use.
- Even if you don’t sign a confidentiality
agreement, sensitive information you
have might be protected under state or
federal laws.
- Information you can’t share outside of a
business might include customer lists,
production processes, recipes, patents,
financial information, research, website
traffic statistics and computer and
building security information.
- Companies that collect data on customers
cannot share this information with other
companies unless it informs customers in
advance, such as when businesses share
email lists.
- Personnel information is confidential, and
information in an employee’s file, such as
social security number, salary, health
records, disciplinary actions and termination
reason can’t be discussed with other
employees.
- Most of this information can’t be discussed
with potential employers who call for a
reference.
- Divulging inside information can damage
your former employer, allowing them to sue
you to recover those damages.
- Review any non-compete or confidentiality
agreements you’ve signed with your
attorney and discuss any proprietary
information you have you might not be able
to share with a new employer.