INFORMATION FOR SCOUTS
1. Events applying and assigning - Sportsbase center
The whole process of games assigning is carried out via our special platform - Sportsbase:
https://backoffice.statscore.com/sportsbase/ss/announcements
Using the Sportbase is possible only on PC/Laptop.
All information about the platform are described in the “Scouts System Help Center”. This space contains helpful
tips and descriptions of bookmarks, options and functionalities.
a) Applying for the events from venues
There are two types of games, you are able to apply for:
Game of the main team (team, which has been assigned to Scout during the recruitment process).
resposibilty - Scouts Manager (private message, group on the Telegram communicator). SM should assign you
automatically, but you can also apply to all home games of your team via Sportsbase
Team from the same country, but from the other division (competition level) or other sport.
responsibility - Allocation Specialist
The Scout declares his willingness to provide coverage of a team that plays its games near the Scout's place of
residence (but not from the league, where he became a Main Scout) using the “Available events” tab
The Scout is not informed later than 48 hours before the start of the game, whether the match has been
assigned to him. The Scout can find out about the decision by looking into the "My events" tab.
Every Scout can cover events from venue, after they have scouted a few events from TV.
Information about the refund for transport and tickets - “Rules and regulations” in Sport Base
Information about the photographs from venue - attachment: “Photo from venue”
In case of an exceptional situation, when you can't cover an event that has been assigned, you are
obligate to inform the Allocation Specialist or Scouts Quality Controllers about it. Contact with them via
Telegram or by phone (number is given in point 3). Always make sure, that the recipient has read your
message and accepts that fact. All other notifications will be rejected. Scouts that frequently give
notification of resignation, should understand that this will result in consequences. If there is no resposne,
write to other contacts (e.q. your SM). Sometimes it may happen that a given contact is unavailable.
b) Applying for the events from TV
The Scout declares his willingness to provide coverage for a match that will be broadcasted via television.
https://backoffice.statscore.com/sportsbase/ss/offer
The decision whether the Scout will be assigned to perform the coverage is made by the division responsible for
match assignments, which takes into account factors such as:
the delay of TV coverage in relation to a real-time event,
the quality of previous coverages,
experience gained during coverage from stadiums.
Your personal Scouts Manager decides, if you can apply for the TV games, taking into account all of the above
factors.
The Scout is not informed later than 24 hours before the start of the game, whether the match has been
assigned to him. The Scout can find out about the decision by looking into the "My events" tab.
Contact with our Allocation Specialist Ariel (his Telegram and e-mail are placed in point 6) if you would
like to cover a games via TV.
2. Salary and bonuses
Scout receive a regular salary for every event they scout in accordance with the payment table in their contract.
Payment is paid in EURO, by the 25th day of every month, on the basis of protocol, which contains the number
of events scouted and the salaries for each sport. All details concerning your salary conditions are described in
the “Remuneration regulation Statscore Scouts” document, which has been signed by you on the earlier stage
of recruitment process. You can also find these documents (like any other) on the Sportbase, by clicking on your
profile/fullname (top right corner, opening ‘Rules and regulations’ space).
As you already know, stake for the match depends on the coverage type. We distinguish two coverage types
and three levels of stakes:
1. Scoutsfeed from venue (1-2s)
The stake and responsibility are greatest. The data that you provide us directly from stadiums are mostly
delivered to betting companies. And you, being at the stadium are the front man who represent our company.
When you will cover events from venue, keep in mind that is a very serious matter because the number and
satisfaction of our clients depends mainly on the accuracy and quality of the data provided by the Scouts.
2. Scoutsfeed TV (3-6s)
The events set in Scoutsfeed TV product with latency 3-6s are addressed to betting companies as well.
Allocation specialist is responsible for assigning event to the Scouts who can provide us qualititive and really
fast data working at home, using their fast TV channels. We offer most of the events to clients in this product but
final setting of matches depend on client orders.
3. Scoutsfeed Stream (7-15s)
As you can see the latency is the highest in this case that’s why our data are provided to different type of clients,
not only betting companies but also to media, applications, portals. The way of covering events are excatly the
same but source might be different. To provide data in Scoutsfeed Stream product we try to use sport TV
channels but sometimes we also use streaming platforms. All depens on the latency, it must be acceptable and
not greather than 15 seconds. This is the main product that is set in the system as most of the coverages are
provided through this product.
Remember that the way of covering events is always the same, regardless of the settings of events and
products in which we offer these games. Always stay focused, taking care of correctness of key statistics
and markets (betstop/betstart).
In exceptional situations (listed below), Scout is allowed to receive a bonus:
+20% (gross) of the stake for each started 30 minutes above the average working time (find average time/sport
in the table below). This bonus only applies to TV/stream matches (without venues). The working time is
counted from 30 min left relation status (from 30 minutes before the start of the match).
Sport Average working time (hh:mm)
Soccer 2:30
Volleyball 2:30
Handball 2:00
Basketball 2:30
Tennis 2:00*
Ice Hockey 3:00
Baseball 3:30
American Football 3:30
Futsal 2:30
Speedway 2:30
Formula 1 2:30
Ski jumping 2:30
*Tennis (exception) - working time counted from the start of the match
In order to get the bonus, Scout is obliged to inform the department of settlements by sending an e-mail to paym
[email protected]
The bonus e-mail can be sent until the last day of the month. On the first day of the following month, a report is
generated from the system according to which payment remuneration is paid.
Below is a template for an example bonus email:
Subject: match date, first name + surname
Content: Sport, direct link to your match in the panel, due bonus, reason (e.q. exceeding the average working
time)
Example:
01.01. 2023 - Michael Scott
Tennis, backoffice.statscore.com/sportsadmin/protocols/9999999 (+20% - exceeding the average working time)
Additional information regarding events covered via TV:
Scout is obligated to cover the entire event until the end (including potential overtime and penalty shootout)
In case of “retired” in tennis, Scout receives full pay for the coverage
In case of a tennis match being interrupted (e.q. due to heavy rain), Scout should complete the match as
soon as they resume. Only then Scout will receive full pay for the coverage, including bonuses (after sending
the appropriate e-mail). If the break in the match is prolonged and Scout can not continue the coverage, he
should report it to Statscore Team (Telegram)
In case of information about the postponement of the match to another date BEFORE its start, Scout should
inform Statscore Team (Telegram)
In case of walkover (tennis), Scout is not paid for the coverage
In case of a broadcast interruption for reasons beyond the Scout’s control (TV/stream coverages), Scout
receives full pay
How to check the correctness of settlements in Sportsbase ?
Read the appropriate point in the “Scouts System Help Center”. You are able to check your salary for each
game you've covered. If you noticed any inaccuracies, contact with your Scouts Manager.
3. Disciplinary penalties
In the event of providing a low-quality report, the match salary may not be paid or it may be paid only partially.
More information in Sport Base (Rules and regulations → disciplinary regulations)
4. Exams in other sports
To find out which sport is currently worth taking the exam, contact your SM. The more sports you have passed,
the better chance of getting matches.
5. Contact details - Telegram, e-mails, phone numbers
A) TELEGRAM
First of all each of the scouts should use the fullname to be searched for in an easy way. Don’t use your
nickname or any numbers, just give your account a fullname.
Telegram - Statscore Team (Scouts Quality Controllers - office) – add this contact to your Telegram account by
using the number: +48 536 840 004 - sending example message, "hello", only then Statscore team will see your
contact, please do it right now.
Telegram - Data Help (Missing players in your line-ups) add this contact to your Telegram account by using the
number +48 530 149 100, please send an exemple message right now.
Contact us only in case of missing players !
Correct template of message with missing player:
link to the match: https://backoffice.statscore.com/sportsadmin/protocols/391596
home team: Atletico Madrid
missing player - number 22 - https://int.soccerway.com/players/antonio-moya/400668/
Before you send us missing players check intently we surely don’t have players in season squads,
open player profile on soccerway and compare date of birth with our player to be sure.
Our preferred website that scouts use to add lineups and send missing players is soccerway.com
If player is unavailable on mentioned website, use another source like: flashscore, transfermarkt or the
offcial website of competition.
Scouts are obligated to sending all missing players until 20 min before kick-off.
Regardless of number of missing players, send all of them in one message.
If we have unactual numbers assigned to players in season squads you can edit them manually.
ATTENTION! In exceptional situations requiring an immediate action (change of a tennis player), it is
acceptable to contact Data Help, if other contract are temportarily unevailable (sporadic exceptions)
Telegram - Photo Venue - add this contact to your Telegram account by using the number: +48 884 064 046 -
please send an exemple message right now.
Telegram - Ariel (Allocation specialist) - responsible for allocating TV/venue games - If you are interested in
covering TV games add this contact to your Telegram account by using the number: +48 516 225 846 and ask
about rules of allocation process, Ariel will explain you everything.
After the addition of all contacts, write to them something. Set your name and surname (not alias) in
settings of Telegram.
Rules of communication by Telegram
Write to each group about:
Statscore Team:
reporting problems with covered events (sickness, accident, personal problems),
reporting problems with searching lineups,
reporting problems with lack of transmission, low-quality transmission, delayed transmission.
reporting that the match you were supposed to cover has been rescheduled
all issues related to the coverage from 30 minutes before the start 15-30 minutes after the coverage must be
consulted with Statscore Ream - this channel is available for most of the day, your SM or Allocation
Specialist don’t work 24/7.
Data Help:
informing about lacks of players in line-ups (VIP/Gold/Silver leagues)
player change in tennis (if Team/SM is uavailable)
Photo from the venue:
sending photo from venue (before your game) - more details in the “Photo from the venue” attachment
Ariel (Allocation specialist):
questions regarding TV games
Your Scouts Manager:
declaring willingness of the Venue games covering,
questions about the Administration panel,
problems with payment.
Official announcement regarding all new functions, improvements, important information are posting in
the “Announcement” tab (Sportsbase). Please check this tab regularly.
B ) E-MAILS
SM e-mail - from the recruitment process
C) PHONES NUMBERS
536 840 004 (Scouts Quality Controllers) - reporting problems with Internet, electricity, problem with transport to
the stadium, other technical problems mentioned in points 4 and 5 (https://docs.google.com/document/d
/1fp9_n48K93_7tYTe2SgPPADAA88IntUSIdPbkAtJBiI/edit ).
