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Understanding Product Concepts and Classifications

1) Products can include physical objects, services, events, people, places, organizations, ideas, or combinations of these and are defined as anything that can be offered to satisfy a want or need. 2) There are three levels of products - the core benefit (what the buyer seeks), the actual product, and additional services that augment the product. 3) Products are classified as consumer products, bought by individuals for personal use, or industrial products, bought for business use in processing or resale.

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0% found this document useful (0 votes)
46 views24 pages

Understanding Product Concepts and Classifications

1) Products can include physical objects, services, events, people, places, organizations, ideas, or combinations of these and are defined as anything that can be offered to satisfy a want or need. 2) There are three levels of products - the core benefit (what the buyer seeks), the actual product, and additional services that augment the product. 3) Products are classified as consumer products, bought by individuals for personal use, or industrial products, bought for business use in processing or resale.

Uploaded by

bss kanth
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Product concept,

Product line,
Product Mix,
Attention,

Product is defined as Acquisition,

anything that can be


offered to a market Use or

for
Consumption

that might satisfy a want or need.


Physical objects,

Services,

Events, Products include


Persons,
more than just
Places,
Tangible goods
organisations,
i.e. they include:
ideas, or

mixes of these entities.


Product planners need to
think about products on
THREE LEVELS.
Three levels of
Products
Each level adds more
customer value.
The most basic is the
core benefit, which addresses the
question,
what is the buyer really buying?

At Level 1
When designing products, marketers
must first define the core,
problem-solving benefits
that consumer seeks.
Product and
At Level 2:
At the second level, Service features,
product planners
must Design,
turn the core benefit
into an actual
a Quality level, a
product.
They need to
Brand name and
develop
Packaging.
At Level 3
Product planners
must build an

Augmented
product around the

Core benefit and

Actual product by
offering

additional
consumer services
and benefits.
Products may be classified
into two broad classes
based on
PRODUCT
CLASSIFICATIONS

The types of consumers


that use the products.
Consumer products and

Classification
of Products
Industrial products.
Products bought by

Consumer Final consumers for


Products
Personal consumption.
Consumer Products are classified based on
how consumers go about buying them

Convenience Products

Shopping Product.

Specialty Product

Unsought Products

Industrial Products
Consumer products that the consumer
usually buys frequently, immediately, and
with a minimum of comparison and
buying efforts.

Convenience Examples: Soap, Newspapers, Fast food


etc.
Products

Convenience products are usually low


priced, and marketers place them in
many locations to make them readily
available when consumers need them.
Consumer good that the customer, in the process of selection
and purchase, characteristically compares on such bases as

Suitability,

Quality,
Shopping
Product Price and

Style.

Examples: Furniture, Clothing, Major appliances etc.


Specialty Product

Consumer product with

Unique characteristics or

Brand identification for which

A significant group of buyers is willing to make a special


purchase effort.

Examples: Specific brands of Cars, Designer clothes, Services of


Medical and Legal Specialists etc.
Unsought Products

Consumer product that the


CONSUMER EITHER DOES NOT KNOW ABOUT or

KNOWS ABOUT BUT DOES NOT NORMALLY


THINK OF BUYING.

Example, Insurance.
Industrial Products

u Products bought by
u Individuals and
u Organisations for
u further processing of for use in conducting a business.
Materials and parts,

Three groups
of industrial products
Capital items, and
include

Supplies and services.


Closely related because

They function in a similar manner,


Product line:
Are sold to the same customer groups,
A group of products
that are Are marketed through the same type of outlets, or

Fall within given price range.

Example, Nike produces several lines of athletic


shoes and apparel.
Product line length

The number of
items in the product
line.
The set of all product lines
and items that
Product mix
or
Product portfolio:
A particular seller offers for
sale.
Product mix width:

IT REFERS TO THE NUMBER OF DIFFERENT PRODUCT LINES THE COMPANY CARRIES.


It refers to the
Product mix TOTAL NUMBER OF ITEMS THE
length: COMPANY CARRIES
within the product lines.
Product mix depth

REFERS TO THE NUMBER OF VERSIONS OFFERED OF EACH PRODUCT IN THE LINE.


Refers to

How closely related

Consistency of The various product lines are in end use,


product mix
Production requirements,

Distribution channels, or some other way.

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