MiVoice 5000
Multimedia Communications Integration
Strong openness to market standards
(SIP, LDAP, Linux), networking capacity and reinforced system security: here is what characterises
your MiVoice 5000 software.
For small companies to those with over 150,000
subscribers MiVoice 5000 fits any type of
architecture: Cloud Computing, SaaS, located, etc.
To facilitate employees interaction and efficiency,
MiVoice 5000 comes with a range of high-value-
add applications. MiVoice 5000 Dialer, TWP, Mitel
5000 Contact Center and UCP bring in unified
communication functions, CTI, collaborative
work, voice and video conferences, presence
management, application-sharing and contact
center.
Benefits of MiVoice 5000
• MiVoice 5000 is an open standards based system and,
therefore an IP telephony application fully integrated
MiVoice 5000 is available in software
into the information system. version on standard servers for full IP
• IP and SIP-oriented, MiVoice 5000 is compatible with
operations. Each server hosts up to 15,000 IP
any terminal type: subscribers.
-- Wired: SIP, Mitel IP
MiVoice 5000 is VMware compatible,
-- Video with MiVoice BluStar™ 8000i
suitable for Cloud Computing environments
-- SIP softphones or Mitel and SaaS mode (Software as a Service).
-- Wireless: DECT over IP, SIP, WLAN
-- Smartphones or GSM (Fixed-Mobile Convergence)
• One of the most comprehensive software applications
-- Analogue, digital or traditional DECT phones via on the market, with over 500 functions.
MiVoice 5000 Gateways.
• Remote System Administration using a simple web
• The Media Server provides music of hold messages, browser. Secure and ergonomic, it is standards-based:
voice announcements, unified voicemail, Interactive https for secure access, LDAP for the integrated
Voice Response (IVR) and conference calls. directory which can be synchronised with a company
directory, SNMP for system supervision, etc.
• A SIP Trunk interface that enables connection to Voice
over IP providers. It is certified with the main providers. • Security is guaranteed at different steps: for critical
subscribers, the software allows call encryption (voice
• Networking capacity: MiVoice 5000 can manage up to and signalling), without additional hardware. The server
150,000 subscribers and 2,000 sites. is protected through space duplication (using a second
local or remote server), with automatic switchover in the
• Quality of IP Calls: enhanced by the use of a direct voice
case of outages, without interrupting calls.
architecture (endto-end VoIP), flow prioritisation and
dynamic adaptation to the IP network occupation status,
codecs support, including high quality.
Mitel | 2
MIVOICE 5000 CAPACITIES (PER SERVER)
IP terminals 15,000
Simultaneous calls 2,000
Calls per hour 57,000
Size of directory (in number of records) 200,000
IP terminals with CTI supervision 15,000
Number of companies (for multi-company use) 256
Media Server access (channels) 1,000
STANDARD INTERFACES OF THE MIVOICE 5000 SOFTWARE
Sets • SIP
• H.323
Mobility • DECT over IP
• Wi-Fi 802.11
Security • Web https administration
• MD5 authentication
• SRTP – AES encryption
Quality of Service • G.711, G.729A, G.723.1, G.722, H.264
• BTIP encoding law
• VLAN, 802.1p/q prioritization
• DiffServ prioritization
Network • SIP Trunk
• H.323 Trunk
• ISDN*
• QSIG*
• Around 100 signallings*
Information System • IMAP4/POP3 messaging system
• LDAP directory
• DHCP configuration
• FTP/TFTP update
• NTP time setting
• SNMP MIB and traps
CTI and Voice Applications • XML
• CSTA
• TAPI
• SIP
* with media gateway
Mitel | 3
MIVOICE 5000 - CALL PROCESSING
Vertical Directories Collaborative Messaging Systems TDM
Applications (Active Directory) Tools (Exchange, Notes, …) Media Gateways
A CALL PROCESSING SERVER OPEN TO ALL COMPANY RESOURCES...
MIVOICE 5000 SIP CALL MANAGER
DATA SERVICES APPLICATIONS
HD multimedia PC Softphone DECT, Wi-Fi GSM, WiFi SIP, IP, TDM
terminal handsets Smartphones wired
© Copyright 2014, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation.
Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks.
[Link]
8650-17170-123456-CP0914-EN
