Social Networking Policy
DATE REVISED
March 6, 2017
(supersedes October 1, 2015 version)
Owner
Employment Relations
Aramark recognizes that web sites such as You Tube, Facebook, Twitter, LinkedIn, Foursquare, as well as blogs, collaborative Web-based discussion
forums, online publishing, and user-generated media (collectively, “social networks”) can be highly effective tools for sharing ideas and exchanging
information of all kinds. Aramark is committed to the appropriate use of social networks for business purposes. Likewise, Aramark recognizes that its
employees participate in social networks for personal reasons.
Ultimately, however, Aramark employees are solely responsible for what they post on the internet, including any social network. Aramark therefore
establishes the following policies and guidelines for the use of social networks, whether the social networks are accessed within or outside of the
workplace.
2.0 Scope
This policy applies to all U.S.-based Aramark employees.
3.0 Use of Company and Other Social Network Sites for Business Purposes
Aramark-authorized, -sponsored, or-affiliated blogs or other social network sites are used to: convey information about company products and services;
advise clients about product updates; obtain customer feedback, exchange ideas or trade insights about industry trends; reach out to potential new
markets; provide sales and marketing support to raise awareness of Aramark’s brand; issue or respond to breaking news, or respond to negative publicity;
brainstorm with employees and customers; and discuss corporate-, business unit-, and department-specific activities and events.
All such Aramark-related social network sites, whether on Aramark’s external Web sites, Web sites of Aramark’s subsidiaries or affiliates or clients, or
otherwise, are subject to the following policies and guidelines:
Social Networking Policy
3.1 Only employees designated and authorized by Aramark can create, implement, prepare content for or delete, edit, or otherwise modify content on
Aramark’s behalf on an Aramark social network site, including any business unit or department social network site or a social network site specific to an
Aramark location.
3.2 Employees cannot post on Aramark’s social network sites, including any business unit or department social network sites or any social network sites
specific to an Aramark location, any (i) copyrighted information where written reprint permission is not obtained in advance, or (ii) any trademarks, such
as trademarks of clients, business partners or
social media sites, unless the use complies with the trademark owner’s permissible uses.
3.3 Business units that maintain social network sites are responsible for ensuring that the social network sites conform to all applicable company policies
and guidelines on social networking. In addition, employees who are responsible for using social networks on Aramark’s behalf must do so in a manner
that complies with all applicable Aramark policies, including but not limited to Aramark’s Policy Against Sexual Harassment and Other Workplace
Harassment and Aramark’s Policy Regarding Violence in the Workplace.
3.4 Employees who are responsible for using social networks on Aramark’s behalf have a duty to protect Aramark’s confidential and/or proprietary
information, as well as the confidential and/or proprietary information of Aramark’s clients, customers and suppliers, except where disclosure is authorized
in advance by Aramark’s Legal Department. Aramark’s confidential and/or proprietary information includes the company’s trade secrets, marketing lists,
customer account information, strategic business plans, competitor intelligence, financial information, business contracts, copyrighted information and all
other proprietary nonpublic company information.
3.5 Employees engaging or authorizing a third party service provider to (i) perform any social network services on behalf of Aramark or (ii) to use
Aramark’s name or marks on
behalf of Aramark on any social network sites must ensure that the service provider has been informed of Aramark’s policies and practices regarding use
of Aramark’s marks and that there is a written agreement in place with the service provider that has been reviewed and approved by Aramark’s Legal
Department.
3.6 Employees who, as part of their job responsibilities for Aramark, post comments on social network sites (whether Aramark or non-Aramark sites) must
clearly identify themselves as Aramark employees who are speaking on behalf of the company.
3.7 If Aramark provides discounts, coupons, samples, direct compensation or any other thing of value for any testimonial, endorsement or similar social
media posting, Aramark must require that person to disclose in their posting that they have been compensated or received other inducement.
3.8 Any social network account, handle, page or presence that is created on Aramark’s behalf for the purpose of enabling Aramark to engage in social
channels is considered Aramark’s property. All rights to and use of such property are reserved by Aramark.
4.0 Personal Use of Social Network Sites
The following policies and guidelines apply to employee use of social network sites for personal reasons ( i.e., not on Aramark’s behalf):
Social Networking Policy
4.1 Employees must use Aramark-owned computers and electronic devices (including Blackberries and smartphones), company-licensed software, and
other electronic equipment and facilities primarily for business purposes. Incidental use for personal social networking during work time is permissible only
if it does not consume more than an insignificant amount of time and resources that could otherwise be used for business purposes, does not interfere
with employee productivity, and does not preempt any business activity.
4.2 Employees who use social network sites (whether Aramark or non-Aramark) for personal, rather than business, reasons are prohibited from
representing or suggesting that their posts are approved, sponsored or authorized by Aramark, or that they are speaking on Aramark’s behalf or on behalf
of any Aramark client or business affiliate. Employees identifying themselves (directly or indirectly) on social network sites as employed by or affiliated with
Aramark or an Aramark client or business affiliate are prohibited from engaging in conduct on social network sites that is inconsistent with Aramark’s
values in such a way that it could damage the reputation or brand of Aramark or an Aramark client or business affiliate and/or contribute to an unsafe
environment for Aramark’s employees, clients, or the public. Examples of such conduct include, but are not limited to, making discriminatory, malicious or
threatening statements, making knowingly false statements that disparage Aramark, an Aramark client or business affiliate, or others, or making comments
that could contribute to a hostile work environment based on any category or characteristic protected by Aramark’s Policy Against Sexual Harassment and
Other Workplace Harassment.
4.3 Employees must use social network sites in a manner that complies with all applicable Aramark policies, including but not limited to Aramark’s Policy
Against Sexual Harassment and Other Workplace Harassment and Aramark’s Policy Regarding Violence in the Workplace, regardless of whether the site
usage occurs inside or outside the workplace. Employees cannot use social network sites to harass, threaten, or discriminate against co-workers,
employment applicants, managers, officers, directors, customers, clients, vendors or suppliers, or any organizations associated with or doing business with
Aramark, or the public.
4.4 Nothing in this policy is intended to chill or otherwise prohibit conduct or communications protected by the National Labor Relations Act or other
applicable laws, including, without limitation, discussions related to wages, hours, working conditions, or other terms and conditions of employment.
4.5 Employees may have access to Aramark’s confidential and/or proprietary information, as well as the confidential and/or proprietary information of
Aramark’s clients, customers and suppliers. Employees have a duty to protect the confidentiality of such information both during employment with Aramark
and after that employment has ended, except where disclosure is authorized in advance by Aramark’s Legal Department or where disclosure is protected
by the National Labor Relations Act, or other applicable laws, including disclosures related to wages, hours, working conditions or other terms and
conditions of employment. This duty extends to employee use of social network sites for personal reasons. Aramark’s confidential and/or proprietary
information includes all proprietary nonpublic company information, including but not limited to the company’s trade secrets, marketing lists, customer
account information, strategic business plans, competitor intelligence, financial information, business contracts and copyrighted information.
Social Networking Policy
4.6 Employees who are acting on their own behalf, and not on Aramark’s behalf, cannot advertise or sell Aramark products or services via social network
sites. Employees also cannot otherwise promote Aramark products or services via social network sites, unless they disclose that they work for Aramark.
4.7 If an employee is contacted by the media or the press to provide a comment on Aramark’s behalf, the Media Relations Protocol must be followed.
5.0 Monitoring
Aramark reserves the right to monitor comments and/or discussions about the company and its business, products and services, as well as related topics
that are posted anywhere on all types of openly accessible Internet sites regardless of who posted the comments or participated in the discussions and
those individuals’ or entities’ relationship to or with Aramark. Aramark employees should have no expectation of privacy with regard to any such comments
or discussions on these public locations.
Aramark also cautions that employees should have no expectation of privacy while using company equipment (including Aramark-owned computers and
electronic devices like Blackberries and smartphones) and facilities for any purpose, including social networking and incidental personal use as provided in
Section 4.1 above. Aramark reserves the right to monitor, access and disclose information posted or exchanged on social media sites by employees using
Aramark hardware or software. Aramark also reserves the right to use
content management tools to monitor, review, and block content on company social network sites that violates Aramark’s Social Networking Policy and
other policies or guidelines.
6.0 Reporting Violations
Employees should report violations of Aramark’s Social Networking Policy to their supervisor, the next level of management, or to Human Resources.
Employees also may contact the
Aramark Employee Hotline by calling 1-877-224-0411 or online at www.aramarkhotline.com.
Retaliation against any employee (or other person) for reporting a violation of this Policy or for assisting in an investigation related to this Policy is
prohibited. Anyone engaging in retaliation will be subject to disciplinary action, up to and including termination.
7.0 Discipline for Violations
Aramark investigates and responds to all reports of violations of Aramark’s Social Networking Policy and other guidelines, as well as violations of related
company policies. Aramark reserves the right to terminate or otherwise discipline employees or take other appropriate action, including legal action,
against employees who engage in prohibited or unlawful conduct.
RELATED DOCUMENTS :
Do’s and Don’ts for U.S.-based Aramark Employees Using Social Network Sites for Personal Reasons (i.e., NOT on Aramark’s Behalf)
NAME: Zoe Miller SSN: 764-36-4872
__________
By signing the box below, I certify that I have read the above information, and I agree to the conditions of hiring.
Electronically signed by:
Signature : Zoe Miller Date: 09/27/2023