Safety Manual
Safety Manual
recognizes that our people drive the business. As our most critical resource, employees will be safeguarded through
training, provision of appropriate work surroundings, and procedures that foster protection of health and safety. All
work conducted by ’s employees will take into account the intent of this policy. No duty, no matter its perceived result,
will be deemed more important than employee health and safety.
is firmly committed to the safety of our employees. We will do everything possible to prevent workplace accidents,
and we are committed to providing a safe working environment for all employees.
We value our employees not only as employees but also as human beings who are critical to the success of their
family, the local community and .
Employees are encouraged to report any unsafe work practices or safety hazards encountered on the job. All
accidents and/or incidents (no matter how slight) are to be reported immediately to the supervisor on duty.
A key factor in implementing this policy will be the strict compliance to all applicable federal, provincial and local laws,
and company policies and procedures. Failure to comply with these policies may result in disciplinary actions.
Respecting this, will make every reasonable effort to provide a safe and healthful workplace that is free from any
recognized or known potential hazards. Additionally, subscribes to these principles:
- All accidents are preventable through implementation of effective safety and health control policies and programs.
- Safety and health controls are a major part of our work every day.
- Accident prevention is good business. It minimizes human suffering, promotes better working conditions for
everyone, holds in higher regard with customers and increases productivity. This is why we will comply with all
safety and health regulations that apply to the course and scope of operations.
- Management is responsible for providing the safest possible workplace for employees. Consequently, the
management team of is committed to allocating and providing all of the resources needed to promote and
effectively implement this safety policy.
- Employees are responsible for following safe work practices and company rules as well as for preventing
accidents and injuries. Management will establish lines of communication to solicit and receive comments,
information, suggestions and assistance from employees where safety and health are concerned.
- Management and supervisors of will set an exemplary example with good attitudes and strong commitment to
safety and health in the workplace. Toward this end, management must monitor company safety and health
performance as well as work environment and conditions to ensure program objectives are achieved.
- Our safety program applies to all employees and people affected or associated in any way by the scope of this
business. Everyone’s goal must be to constantly improve safety awareness and to prevent accidents and injuries.
Everyone at must be involved and committed to safety. This must be a team effort. Together, we can prevent
accidents and injuries. Together, we can keep each other safe and healthy in the workplace.
COMMITMENT TO SAFETY.................................................................................. 2
TABLE OF CONTENTS.......................................................................................... 3
................................................................................................................................
The primary responsibility of the employees of is to perform their duties in a safe manner in order to prevent injury to
themselves and others.
As a condition of employment, employees MUST become familiar with, observe and obey ’s rules and established
policies for health, safety and preventing injuries while at work. Additionally, employees MUST learn the approved
safe practices and procedures that apply to their work.
Before beginning special work or new assignments, an employee should review applicable and appropriate safety
rules.
If an employee has any questions about how a task should be done safely, he or she is under instruction NOT to
begin the task until a discussion has taken place with the supervisor. Together, they will determine the safest way to
perform the job.
If, after discussing a safety situation with the supervisor, an employee still has questions or concerns, he or she is
required to contact the safety coordinator.
NO EMPLOYEE IS EVER REQUIRED to perform work that he or she believes is unsafe or likely to cause injury or a
health risk.
Conduct
“Horseplay,” practical jokes, etc., are forbidden. Employees are required to work in an injury-free manner while
displaying accepted levels of behaviour. Conduct that places the employee or others at risk, or which threatens or
intimidates others, is forbidden.
Housekeeping
Employees are responsible to keep work areas clean and safe. Cleanup should occur several times throughout the
day, with trash and waste disposed of in approved containers, drips and spills wiped up immediately, and equipment
and tools put away as work is completed.
The following areas must remain clear of obstructions:
- Aisles/exits
Injury Reporting
All work-related injuries must be reported to a supervisor immediately. After each medical appointment resulting from
a work-related injury, the employee must contact the supervisor to discuss progress. The supervisor must be given
any paperwork received at the appointment.
provides transitional return to work (light-duty) jobs for employees injured at work. Transitional work is meant to allow
the injured or ill employee to heal under a doctor’s care while he or she remains productive. Employees are required
to return to work immediately upon release.
Off-site Safety
Employees of are required to follow all safety and security procedures during off-site visits. If the on-site contact
person does not advise regarding safety hazards, the employee should consider emergency exit location(s), proper
personal protective equipment and proper work attire.
These rules are established to help employees stay safe and injury-free. Violation of the above rules, or conduct that
does not meet the minimum accepted work standards, may result in discipline, up to and including discharge.
When working at a customer location, employees are required to follow the above rules, as well as all customer rules
and procedures, and work in a manner that reflects positively on the company. Before operating any equipment at a
customer location, permission must first be secured from the customer contact.
Page 5
Safety Orientation Training
Purpose
is committed to providing safety- and health-related orientation and training for all employees at all levels of the
company. The company will maintain and support a program to educate and familiarize employees with safety and
health procedures, rules, and safe work practices. The training subjects and materials have been developed using
industry best practices criteria and site-specific data.
The training may include, but not be limited to, the following:
- Company-specific accident and incident data
- Emergency procedures
Periodic Inspections
It is the policy of our company that workplaces are subject to periodic safety and health inspections to ensure
implementation and execution of our policies and procedures as relates to employees, contractors and vendors.
All employees are responsible for cooperating during these inspections, and managers and supervisors are
responsible for initiating corrective actions to improve items discovered during the walk-through inspection.
Incident Reporting
- Any work-related injury or suspected injury must be reported immediately to your supervisor, job site foreman and
to human resources. A first report of injury form must be completed. Failure to promptly report an injury may result
in disciplinary action.
- Human resources will issue a return to work evaluation form for the injured employee to take to the treating
medical practitioner. The employee must return this form to human resources by the next business day.
- After each practitioner appointment, the employee must report to his or her supervisor and human resources to
review his or her progress.
- provides light-duty work for employees recovering from injury. Employees are required to return to light-duty work
immediately upon release.
- An accident investigation will be conducted to determine the root cause of the accident. The injured employee will
be asked to participate in the investigation.
Purpose
This policy is in place to ensure provides meaningful work activity for employees who are temporarily unable to
perform all, or portions, of their regular work assignments or duties. This policy applies to employees suffering from
either work- or non-work-related injury or illness. The goal is to allow injured company employees to return to
productive, regular work as quickly as possible. By providing temporary transitional or modified work activity, injured
employees remain an active and vital part of the company. Studies show that a well-constructed return to work policy
reduces lost time away from work, allows workers to recover more quickly and makes for a more positive work
environment.
Scope
All active employees who become temporarily unable to perform their regular job due to a work-related or non-work-
related injury or illness may be eligible for transitory work duties within the provisions of this program. Return to work
tasks may be in the form of:
- Changed duties within the scope of the employee’s current position
- Other available jobs for which the employee qualifies outside the scope of his or her current position
Definitions
- Transitional duty is a therapeutic tool used to accelerate injured employees’ return to work by addressing the
physical, emotional, attitudinal and environmental factors that otherwise inhibits a prompt return to work. These
assignments are meant to be temporary and may not last longer than 90 days, though permit multiple 90-day
assignments back-to-back if it is medically warranted.
- Alternate duty is a part of ’s return to work policy that is designed as a placement service for individuals who
have reached maximum medical improvement and are still unable to perform the essential functions of their pre-
injury job.
Applicability
Length of Duty
If work is available that meets the limitations or restrictions set forth by the employee’s attending practitioner, that
employee may be assigned transitional or modified work for a period not to exceed 90 days. Transitional or light-duty
work is a temporary program, and an employee’s eligibility in these reduced assignments will be based strictly on
medical documentation and recovery progress.
Daily Application
An employee’s limitations and restrictions are effective 24 hours a day. Any employee who fails to follow his or her
restrictions may cause a delay in healing or may further aggravate the condition. Employees who disregard their
established restrictions, whether they are at work or not, may be subject to disciplinary action up to and including
termination.
Qualification
Transitional or modified duty will be available to all employees on a fair and equitable basis with temporary
assignments based on skill and abilities. Eligibility will be based upon completion of the return to work evaluation form
by the employee’s attending medical professional. An employee on modified duty will be considered part of the
regular shift staffing, with recognition of the employee’s limitations within the department.
Responsibilities
The following responsibilities apply to various levels within the company.
- Senior management will ensure the policy’s enforcement among all levels at and will actively promote and
support this policy and the return to work program as a whole.
- Supervisors will support the employee’s return to work by identifying appropriate modified assignments and
ensuring the employee does not exceed the physician’s set restrictions. Supervisors will also stay in regular
contact with absent employees and communicate ’s attendance expectations clearly. They are also responsible
for reporting any problems with employees and this policy to the return to work manager or program supervisor.
Page 8
Return to Work Policy
- Injured or ill workers will notify their supervisors in a timely manner when their condition requires an absence.
They will closely follow their physician’s medical treatment plan and actively participate in ’s return to work
program, which includes following all of the guidelines of this policy. Injured employees will also help supervisors
identify potential options for transitional duties that they discover. While supervisors are responsible for
maintaining constant communication with the injured employee, the worker also has the obligation to maintain
contact with about their condition and status. The injured worker will complete all the required paperwork in a
timely manner.
- The return to work program manager will be trained in understanding the physical and psychosocial aspects of
disability and will also understand the nuances of ’s return to work program, policies and all associated forms. This
individual will be able to testify in court as a vocational expert if necessary. He or she will provide program
leadership by facilitating communication between union officials, employees, managers and medical providers.
This manager will own the responsibility of creating the job bank and will assist supervisors with on-site problem
solving.
Work Schedule
will do everything in its power to tailor the restricted work schedule to the injured employee’s normal, precondition
work schedule. However, depending on the job limitations, it may be necessary for the employee to take on a
specifically designed, temporary schedule to accommodate these restrictions.
Communication Expectations
If an employee is unable to work in any capacity, the employee must stay in constant communication with the return
to work program manager and the direct supervisor. Each must receive an update of the employee’s medical status
on at least a weekly basis.
Medical Appointments
does not allow employees to schedule medical appointments that interfere with working hours. Employees may use
time off for medical appointments if they have it available and if they coordinate the absence in advance with their
supervisor. Nonemergency medical appointments that are not scheduled in advance may result in time off being
denied.
The employee’s physician must complete the return to work evaluation form for each visit to evaluate the impairment.
It is the employee’s responsibility to inform of his or her medical status after each doctor visit. This applies to both
work-related and non-work-related injuries and illnesses that interfere with assigned duties.
Employee Procedures
- In the event an injury or illness is work-related, report it to your supervisor immediately, or no later than the end of
the shift on which the injury occurs.
- Let your supervisor know that you are seeking medical treatment and obtain a return to work evaluation form. The
return to work evaluation form must be completed for each practitioner visit regardless of your choice of physician
and regardless whether the condition is work-related.
- Participate in the return to work program on temporary transitional work for up to 90 days while your physician and
supervisor continuously review your condition.
Refusal to Participate
If you are unable to return to your regular job but are capable of performing transitional duty, you must return to
transitional duty. Employees who choose not to participate in the return to work program or follow all regulations in
this return to work policy may become ineligible for provincial workers’ compensation benefits, and, in some cases,
refusal to participate may be a basis for termination.
o Fire/police/ambulance: 911
o Operator: 0
o In the event of any emergency, do not take elevators; use the stairs.
o Do not hesitate to call or alert others if you believe that an emergency is occurring.
o First-aid supplies and emergency equipment are located (insert location) for use by those who are authorized
and properly trained.
Evacuation
- Employees will be notified of a fire alarm either by the fire alarm system or by a paged announcement.
- Upon becoming aware of a fire alarm, employees should immediately evacuate the job site. Do not delay
evacuation to get personal belongings or to wait for co-workers. Also, all doors should be closed as the last
person passes through. (Note: Never use elevators during fire alarm situations.)
- Supervisors should be last to leave the area. Check the job site to be sure that all personnel have evacuated.
- Any employee with difficulty in mobility, visual, hearing, or other condition that may hinder them from becoming
aware of an emergency or evacuating should request special assistance through human resources.
- Upon exiting the building, all personnel should report for a headcount.
- If any employee is missing, an immediate report should be made to the incident commander who will in turn report
to the first available fire department officer.
- Employees should stay together in a group so that periodic updates on the situation can be issued.
- The order to reoccupy a job site or building will be issued by the incident commander.
- In the event of inclement weather, the incident commander will make arrangements for all personnel to move to
shelter.
Fire Safety
- Alert individuals in the immediate hazard area.
- If you have been trained, you can use a fire extinguisher following these instructions:
*When using a fire extinguisher, always stay between the fire and an exit; stay low and back away when the fire is
extinguished.
*Never feel that using a fire extinguisher is required. If the fire is too hot, too smoky or you are frightened,
evacuate.
Page 11
Emergency Action Plan
Medical Emergency
- Upon discovering a medical emergency, call 911.
- Notify the supervisor and report the nature of the medical emergency and location.
- Stay with the person involved, being careful not to come in contact with any bodily fluids.
- Send two people (greeters) to the entrance to await the fire department. One person should call and hold an
elevator car. Sometimes two fire department units will arrive, so the second greeter should wait at the entrance to
receive the second unit while the first greeter escorts the fire department personnel to the scene.
- Employees in the immediate vicinity of the emergency, but not directly involved, should leave the area.
- Human resources will make any necessary notifications to family members of the person suffering the medical
emergency.
Severe Weather
- The supervisor will monitor a weather alert radio. If a severe weather report is issued, he or she will immediately
page the following announcement: (insert announcement). (This announcement will be repeated three times.)
- Employees will shut down all equipment and will be instructed where to go for safety. The supervisor will take the
weather radio with him or her. When the severe weather warning is cancelled, the supervisor will send runners to
advise that it is safe to return to work areas. A general announcement will also be made.
Workplace Violence:
- Any employee who feels that he or she has been threatened should immediately report the incident to his or her
supervisor and human resources.
- If you observe anyone exhibiting threatening behavior or making threatening statements, warn others in the area
and immediately notify human resources—stay away from the person exhibiting the threatening behavior.
- If you have reason to believe that events in your personal life could result in acts of violence occurring at work,
you are strongly urged to confidentially discuss the issue with human resources so that a prevention plan can be
developed.
HOSPITAL: ______________________________________________________
TELEPHONE: _____________________
ADDRESS: ______________________________________________________
TELEPHONE: _____________________
Purpose
The purpose of this policy is to address issues of workplace abuse and harassment that arise at . Workplace abuse
and harassment is not tolerated at , and any parties suspected of workplace abuse and harassment will be subject to
investigation and disciplinary action.
It is the policy of to maintain a work environment that is free from harassment based on race, colour, religion, sex
(harassment of a sexual nature, including same-gender and gender-identity harassment), national origin, age,
disability (mental or physical) and sexual orientation, and also to maintain an environment that is free from retaliatory
harassment based on opposition to discrimination or participation in the discrimination complaint process.
In addition, it is the policy of that no retaliation will be tolerated against any employee for reporting harassment under
this or any other policy or procedure, or for assisting in any inquiry about such a report.
Scope
This policy applies to interactions between employees at . Employees who violate this policy are subject to
disciplinary action. Supervisors who do not act on reports of workplace abuse or harassment are also subject to
disciplinary action.
While vendors and clients will not attend ’s training or be subject to disciplinary action, employees are strongly
encouraged to report any claims of workplace abuse and harassment that involve these parties.
Workplace abuse and harassment can occur at the worksite or workplace, in transit to the worksite or workplace, or
through email or social media outlets. Abuse and harassment in any of these locations or mediums are forbidden.
Definitions
Workplace abuse can take the form of:
- Workplace Bullying
Employee’s Responsibility
does not tolerate workplace abuse in any form. Employees who witness workplace abuse or are themselves involved
in an abusive situation are required to report the details of the situation to management immediately. If the abusive
situation involves the employee’s direct manager, the employee may issue the report of abuse with another manager
of his or her choosing at .
Employer’s Responsibility
Any reports of abuse will be followed up immediately with a thorough investigation and, when necessary, corrective
action will be taken. will:
- Listen to any charges issued by employees and treat all claims seriously.
- Investigate immediately.
- Conduct follow-up interviews with the claimant to ensure abuse and/or harassment has ceased.
Disciplinary Action
Appropriate to the severity and frequency of the incident, disciplinary action may be administered. Discipline may take
the form of the following:
- Written warning
- Probation
- Demotion
- Dismissal
Purpose
This policy establishes how will protect employees in the event of a hazardous substance spill or release. It will
outline the emergency action plan as well as the roles employees are expected to take on. The policy is in place to
keep’s staff safe, but also to prevent environmental contamination.
- How his or her actions fit within the larger scope of ’s emergency response plan
Scope
This policy applies to all employees who may witness or accidentally cause a hazardous substance spill or release.
- Any situation involving hazardous substances that could cause injury or be life-threatening
- Environments that present imminent danger to life and health (IDLH situations)
- Any situation that requires evacuation of an area or that requires immediate attention because of the danger
posed to employees in that area
- Able to cause, or reasonably anticipated or expected to cause after release into the environment, death, disease,
behavioural abnormalities, cancer, genetic mutation, physiological malfunctions or physiological deformations in
people or their offspring upon exposure, ingestion, inhalation and/or assimilation
- Released by deposit, injection, dumping, spilling, leaking or placing near a site where the substance could feasibly
enter the environment
- Assess the potential outcomes associated with the hazardous substance emergency
- Have the ability to realize the need for additional resources and make appropriate notifications
Page 17
Hazardous Substance Spill Response Policy
- Knowledge of personal protective equipment (PPE) appropriate for the situation and how to use it
- Ability to classify, identify and verify known and unknown materials by using survey equipment
- Ability to classify, identify and verify known and unknown materials using advanced survey equipment
- The ability to perform advanced control, containment and/or confinement operations with the resources and PPE
available
- Understanding of the hazards and risks associated with employees working in chemical protective clothing
Training
- Training will be provided until each employee understands and is able to demonstrate the knowledge required for
his or her position.
- Training shall be provided not only for employees, but also’s contractors who have the reasonable possibility of
being present during a hazardous chemical release or spill.
- Staff will receive additional, refresher training on these roles and responsibilities annually.
Page 19
Hazardous Substance Spill Response Policy
Incidental Spills
In the event a spill presents no immediate danger to the health and safety of employees or the environment:
- Inform those in the immediate area that a spill has occurred.
- If the chemical is flammable, eliminate any possible sources of ignition that may be in the area.
- If anyone has come into direct contact with the chemical, a trained first responder must be contacted to assess
the individual.
- Determine what PPE is required to handle the hazardous material using the appropriate SDS.
- Follow the cleanup and control methods listed in the appropriate SDS.
- Make sure the area is completely decontaminated before work in that location resumes.
- Notify your immediate supervisor of the incident so he or she may report it to (insert the department that monitors
the chemicals used in your company’s operations).
- If the chemical is flammable, or if you are unsure whether it is flammable, eliminate any possible sources of
ignition that may be in the area.
- Leave any containers in the area to aid the first responder or Hazardous Materials Team in identifying the spill.
- Close all doors to that area to keep the spill as contained as possible.
- Notify (insert the department that monitors the chemicals used in your company’s operations) so they may send
the appropriate assistance.
- Do not attempt to clean up the spill yourself; wait until the first responders arrive to assess the situation.
- If the first responders determine that the severity of the spill goes beyond their containment abilities, they will
contact the Hazardous Materials Team.
- Leave everything in place and close all doors on the way out to isolate the area.
- Once clear of the affected area, immediately notify (insert the department that monitors the chemicals used in
your company’s operations) of the situation so they may send assistance.
- Wait in a safe area near the entrance to the building until the Hazardous Materials Team arrives so you can
explain the details of the situation.
Reporting
All employees will be trained on and must comply with federal and provincial reporting standards for spills of
hazardous substances.
Employee Knowledge
Both employees and hired contractors working with the reasonable possibility of being around a hazardous chemical
release will be made aware of the Hazardous Substance Spill Emergency Response Plan and understand each of its
parts, which include vital information on:
- Pre-emergency planning, including recognition and prevention
- Decontamination procedures
Page 21
Vehicle Use Policy
The following policy has been established to encourage safe operation of vehicles and to clarify insurance issues
relating to drivers and .
- All drivers must have a valid driver’s licence.
- Driving records will be checked periodically. Driving privileges may be suspended or terminated if an employee’s
record indicates an unacceptable number of accidents or violations. Should the employee’s record fall into’s
insurance carrier’s guidelines of an “unacceptable driver,” his or her employment may be terminated.
- The supervisor must be notified of any change in an employee’s licence status or driving record.
- The employee should carry at least $(insert amount) per occurrence liability coverage. Evidence of insurance
coverage is to be provided to each year, by a copy of the policy’s Declaration page or a Certificate of Insurance.
- is not responsible for any physical damage to the employee’s vehicle. Employees must carry their own collision
and comprehensive coverage.
- Do not assume or admit fault. Others will determine liability and negligence after thorough investigation.
Purpose
The General Computer Security and Use Policy forms the foundation of the corporate Information Security Program.
Information security policies are the principles that direct managerial decision-making and facilitate secure business
operations. A concise set of security policies enables the IT team to manage the security of information assets and
maintain accountability. These policies provide the security framework upon which all subsequent security efforts will
be based. They define the appropriate and authorized behaviour for personnel approved to use information assets.
Scope
The General Computer Security and Use Policy applies to all employees, interns, contractors, vendors and anyone
using assets. Policies are the organizational mechanism used to manage the confidentiality, integrity and availability
issues associated with information assets. Information assets are defined as any information system (hardware or
software), data, networks and components owned or leased by or its designated representatives.
Guidelines
All employees, contractors, vendors and any other person using or accessing information or information systems
must adhere to the following policies.
- All information systems within are the property of and will be used in compliance with policy statements.
- Any personal information placed on information system resources becomes the property of.
- Any attempt to circumvent security policy statements and procedures (i.e., disconnecting or tunnelling a protocol
through a firewall) is strictly prohibited.
- Unauthorized use, destruction, modification and/or distribution of information or information systems are
prohibited.
- All users will acknowledge understanding and acceptance by signing the appropriate policy statements prior to
use of information assets and information systems.
- At a minimum, all users will be responsible for understanding and complying with the following policy statements
(in subsequent pages):
- Information systems and information will be subject to monitoring at all times. Use of information systems
constitutes acceptance of this monitoring policy.
- Use of any information system or dissemination of information in a manner bringing disrepute, damage or ill-will
against is not authorized.
- Users will not attach their own computer or test equipment to computers or networks without prior approval of the
IT team or its designated representative.
Applicability
The System Security Policy applies to all employees, contractors, vendors and any other person using or accessing
information or information systems. Exceptions to this policy must be approved by the CIO or his or her designated
representative.
- Passwords will be protected as proprietary information. Writing them down or storing them unencrypted on the
information system is prohibited.
- Users will be required to change passwords every 90 days and may reuse passwords only after 10 different
passwords have been used.
- Accounts will be locked out after five failed password attempts in a 30-minute time period. Accounts can be reset
by contacting the IT team or by waiting 30 minutes for the account to reset automatically.
- Users will be forced to unlock their computers using their network password after 60 minutes of inactivity on their
desktops.
- All system passwords will be changed within 24 hours after a possible compromise.
- When users leave the organization, their accounts will be immediately disabled or deleted.
- If the user leaving the organization was a privileged user or a network administrator, all system passwords will be
changed immediately.
- The definition of nonbusiness sites is at the sole discretion of the IT team. This definition can, and will, change
without notice as the Internet continues to evolve.
- Internet activities that can be attributed to a domain address (such as posting to newsgroups, use of chat facilities
and participation in mail lists) must not bring disrepute to or associate with controversial issues (e.g., sexually
explicit materials).
- Users will not make unauthorized purchases or business commitments through the Internet.
- Internet users will make full attribution of sources for materials collected from the Internet. Plagiarism or violation
of copyright is prohibited.
- Release of proprietary information to the Internet (e.g., posting information to a newsgroup) is prohibited.
- All Internet users will immediately notify the IT team of any suspicious activity.
- All remote access to the internal network through the Internet will be encrypted and authenticated in a manner
authorized by the IT team.
- Accessing personal social networking accounts (including but not limited to Facebook ®, Twitter®, Google+®,
MySpace®, LinkedIn®, Foursquare® and TUMBLR®) or using email for social networking purposes is prohibited
during working hours. The use of social networking sites for specific business purposes must be pre-approved or
assigned by a manager or supervisor.
Applicability
The Email Security Policy applies to all employees, contractors, vendors and any other person using or accessing
information or information systems. Exceptions to this policy must be approved by the CIO or his or her designated
representative.
Policy
Authorized users are required to adhere to the following policies. Violators of any policy are subject to disciplinary
actions, up to and including termination.
The following items are the corporate policy statements for access controls:
- All email on the information systems, including personal email, is the property of . As such, all email can and will
be periodically monitored for compliance with this policy.
- Individual email accounts are intended to be used only by the person to whom they are assigned. Special
arrangements can be made to share information between team members, such as between a producer and an
account representative. In all other cases, no user is authorized to open or read the email of another without the
express consent of senior management (i.e., CEO, COO, CFO, CIO or VP of HR).
- Email is provided to the users of primarily to enhance their ability to conduct business.
- Email will be stored in the system for up to a maximum of 75 MB per mailbox. Mailbox is defined as the combined
total of deleted items, inbox, sent items and any user-created email folders. Users will receive a warning message
stating that they need to clear out space when their mailbox size reaches 50 MB. However, once the mailbox
storage space exceeds 75 MB, users will not be able to send new mail messages until the mailbox size falls below
the 75 MB limit. However, in all cases, users will continue to receive incoming messages.
- The maximum size of any individual incoming email message will be 20 MB.
- Users who leave the company will have all new emails automatically forwarded to their supervisor, or their
designated representative, for 30 days.
- The former employee’s supervisor is responsible for disseminating stored emails to the appropriate party. Thirty
days after the date of termination, the former employee’s mailbox will be permanently removed from the system.
The following items are the corporate policy statements for content:
- Use of profane, inappropriate, pornographic, slanderous or misleading content in email is prohibited.
- Use of email to spam (i.e., global send, mail barrage) is prohibited. This includes the forwarding of chain letters.
- Use of email to communicate sexual or other harassment is prohibited. Users may not include any words or
phrases that may be construed as derogatory based on race, colour, sex, age, disability, national origin or any
other category.
- All outgoing email will automatically include the following statement: “This email is intended solely for the person
or entity to which it is addressed and may contain confidential and/or privileged information. Any review,
dissemination, copying, printing or other use of this email by individuals or entities other than the addressee is
prohibited. If you have received this email in error, please contact the sender immediately, and delete the material
from your computer.”
The following items are the corporate policy statements for usage:
- Any email activity that is in violation of policy statements or that constitutes suspicious or threatening internal or
external activity will be reported.
- When sending email, users should verify all recipients to whom they are sending the message(s).
- Be aware that deleting an email message does not necessarily mean it has been deleted from the system.
Facebook® is a registered trademark of Facebook, Inc. Twitter® is a registered trademark of Twitter, Inc. Google+®
is a registered trademark of Google, Inc. MySpace® is a registered trademark of MySpace, Inc. LinkedIn® is a
registered trademark of LinkedIn Corporation. Foursquare® is a registered trademark of Foursquare Labs, Inc.
TUMBLR® is a registered trademark of Tumblr, Inc.
Hazard Communication
- All employees have a right to know what chemicals they work with, what the hazards are and how to handle them
safely.
- Safety Data Sheets (SDS) are documents provided by the supplier of a chemical that detail the chemical contents,
associated hazards and general safe-handling guidelines. At , the SDS collection is located at (insert location).
Employees are free to utilize the SDS as needed.
Blood-borne Pathogens
- Blood and other bodily fluids can carry pathogens, which are capable of spreading diseases to others. This
includes HIV—which leads to AIDS—and hepatitis.
- Because we cannot tell by looking at a person if they are infected with a pathogenic disease, we must take
precautions following an illness or injury when bodily fluids are released.
- In the event of a person losing bodily fluids, avoid the area and warn others to do the same.
- In the event that you find spilled bodily fluids, a syringe or other medically contaminated materials, do not attempt
to clean it up by yourself. Call human resources immediately for instructions.
- Gloves – must be worn at all times when handling sharp or rough stock, welding or while performing other jobs
that could cause hand injuries. Synthetic gloves must be worn when handling chemicals.
- Respirators – only employees trained and authorized to use respirators are allowed to do so.
- Hearing protection – required in areas where noise exposure is more than 90dBA (85dBA if you have already
experienced a hearing loss).
Lockout/Tag Out
Prior to working on any machinery when guards are removed, every energy source (electrical, hydraulic, chemical,
mechanical, etc.) must be deactivated, stored energy dissipated, and the control locked in the “off” (safe) position.
Never remove or tamper with a lockout performed by another employee or contractor. A lockout could consist of a
lock applied to a control such as a switch, breaker or valve. A tag containing words such as “DANGER—DO NOT
OPERATE” may also be used for lockout. If you see the lock, the tag or both applied to an energy control device, it
means, “Keep your hands off.”
- Do not perform any maintenance, inspection, cleaning, adjusting or servicing of any equipment without following
the company's lockout/tag out program.
- If required to work on powered equipment (hydraulic, electrical, air, etc.), you must have your personal padlock
with your name on it and personal key on your person at all times.
- Disconnect and padlock all machine power disconnects in the “off” position before removing guards for the
purpose of working on or in the machinery or approaching its unguarded parts. (NOTE: When more than one
employee is working on a single piece of equipment, each employee must use his or her own padlock along with
lock-out tongs to lock out the equipment. When the work is completed, each worker must remove only his or her
lock.
- Do not commence equipment repair or maintenance work until you have verified that the tagged or locked out
switch or control cannot be overridden or bypassed.
- Replace all guards before removing personal padlocks from the control.
- Do not uses or remove another employee's protective lock. Do not remove a lock from equipment unless you
placed it there.
- Before machinery is put back into use after lockout/tag out, give a verbal announcement or sound a warning to
fellow employees.
Confined Space
Only trained and authorized employees are permitted to enter confined spaces. If you believe that your job requires
confined space entry, contact your supervisor prior to undertaking the work. Confined spaces are not meant for
human occupancy, areas that have limited means of entry and exit, and have electrical, chemical, thermal, and
atmospheric or entrapment hazards.
Respiratory Protection
- Do not perform an operation requiring a respirator unless you have been approved to use a respirator, fitted and
trained the company's respiratory protection program.
- Inspect respirators for cracked or worn parts before and after each use and after cleaning.
- Do not work in an area that requires the use of respiratory equipment if you fail to obtain a tight seal between the
respirator and your face.
- Do not wear a respirator if facial hair prevents a tight seal between the respirator and your face.
- Clean and sanitize respiratory equipment according to the manufacturer’s recommendations after each use.
Page 28
General Safety Precautions
Fire Prevention
- Smoking is only allowed in designated exterior smoking areas.
- Only space heaters provided by the company are approved for use within the facility. Employees using space
heaters are responsible to turn the heater off when leaving their desk for extended periods of time (lunch, end of
the workday, etc.).
- No flammable chemicals are allowed inside the building at any time. If you feel that there is a work-related need to
use a flammable chemical, contact the supervisor for guidance on hazard communication and fire safety.
Electrical Safety
- With the exception of independently fused multi-tap cords for computers, extension cords are not allowed in office
areas.
- Keep electrical cords out of areas where they will be damaged by stepping on or kicking them.
- Turn electrical appliances off with the switch, not by pulling out the plug.
- The following areas must remain clear and unobstructed at all times:
Exit doors
Aisles
Electrical panels
Fire extinguishers
Lifting
- Plan the move before lifting; ensure that you have an unobstructed pathway.
- Test the weight of the load before lifting by pushing the load along its resting surface.
- If the load is too heavy or bulky, use lifting and carrying aids such as hand trucks, dollies, pallet jacks and carts, or
get assistance from a co-worker.
- If assistance is required to perform a lift, coordinate and communicate your movements with those of your co-
worker.
- Position your feet 180 to 360 centimetres apart with one foot slightly in front of the other.
- Get a firm grip on the object using your hands and fingers. Use handles when they are present.
Page 29
General Safety Precautions
- While keeping the weight of the load in your legs, stand to an erect position.
- Perform lifting movements smoothly and gradually; do not jerk the load.
- If you must change direction while lifting or carrying the load, pivot your feet and turn your entire body. Do not
twist at the waist.
- Set down objects in the same manner as you picked them up, except in reverse.
- Do not lift an object from the floor to a level above your waist in one motion. Set the load down on a table or bench
and then adjust your grip before lifting it higher.
- Wear protective gloves when lifting objects that have sharp corners or jagged edges.
- Do not use ladders that have loose rungs, cracked or split side rails, missing rubber foot pads or are otherwise
visibly damaged.
- Keep ladder rungs clean and free of grease. Remove buildup of material such as dirt or mud.
- Do not place ladders in a passageway or doorway without posting warning signs or cones that detour pedestrian
traffic away from the ladder. Lock the doorway that you are blocking with the ladder and post signs that will detour
traffic away from your work.
- Do not place a ladder at a blind corner or doorway without diverting foot traffic by blocking or roping off the area.
- Maintain a three-point contact by keeping both hands and one foot or both feet and one hand on the ladder at all
times when climbing up or down.
- When performing work from a ladder, face the ladder and do not lean backward or sideways from the ladder. Do
not jump from ladders or step stools.
- Do not stand on tables, chairs, boxes or other improvised climbing devices to reach high places. Use a ladder or
step stool.
- Do not stand on a ladder that wobbles, or that leans to the left or right of centre.
- When using a straight or extension ladder, extend the top of the ladder at least 1 metre above the edge of the
landing.
- Secure the ladder in place by having another employee hold it if it cannot be tied to the structure.
- Do not place ladders on barrels, boxes, loose bricks, pails, concrete blocks or other unstable bases.
Housekeeping
- Do not place materials such as boxes or trash in walkways and passageways.
Page 30
General Safety Precautions
- Sweep up shavings from around equipment such as drill presses, lathes or planers by using a broom and a dust
pan.
- Mop up water around drinking fountains, drink dispensing machines and ice machines immediately.
- Do not block or obstruct stairwells, exits or accesses to safety and emergency equipment such as fire
extinguishers or fire alarms.
- Do not block the walking surfaces of elevated working platforms, such as scaffolds, with tools or materials that are
not being used.
- Straighten or remove rugs and mats that do not lie flat on the floor.
- Remove protruding nails or bend them down into the lumber by using a claw hammer.
- Use caution signs or cones to barricade slippery areas such as freshly mopped floors.
Page 31
Job-specific Safety Precautions
Machine Safety
1. Do not remove, alter or bypass any safety guards or devices when operating mechanical equipment such as
mechanical power presses, press brakes, metal working lathes, radial arm saws, drills, horizontal mills,
punch presses, or when bending or forming materials.
2. Replace guards before starting the machine and after making adjustments or repairs.
3. Do not try to stop a workpiece as it goes through any machine. If the machine becomes jammed, disconnect
the power before clearing it.
4. Do not wear loose clothing, jewellery or ties in the machine shop.
5. Read and obey safety warnings posted on or near any machinery.
6. Long hair must be contained under a hat or hair net, regardless of gender.
Power Saws
1. Wear the prescribed personal protective equipment such as goggles, gloves, dust masks and hearing
protection when operating the power saw.
2. Turn the saw power off before making measurements, adjustments or repairs.
3. Keep your hands away from the exposed blade.
4. Operate the saw at full cutting speed with a sharp blade to prevent kickbacks.
5. If the saw becomes jammed, turn the saw off before pulling out the incomplete cut.
6. Do not alter the anti-kickback device or blade guard.
Abrasive Cut-off Saws and Chop Saws
1. Do not use the saw if the lower portion of the blade hood is not adjusting itself to the thickness of the
material being cut as the blade passes through the material.
2. Allow the saw to return to its stored position before removing the cut material from the table.
3. Lay the material squarely and solidly down before sawing it.
4. Use a clamp to secure cylindrical materials to the saw table before cutting.
5. Do not use the abrasive cut-off saw for grinding or sharpening any tool or material.
Grinders and Grinding Wheels
6. Prior to installing a new grinding wheel, inspect the wheel for cracks or other visible damage by conducting a
“ring test.” Tap the wheel gently with a plastic screwdriver handle to detect cracks that are not visible. If the
wheel has a dead sound rather than a ring sound, do not use the wheel.
7. Do not use a grinding wheel that has chips, cracks or grooves.
8. Do not use the grinding wheel if it wobbles. Tag it “Out of Service."
9. Adjust the tongue guard so that it is no more than 1 centimetre from the grinding wheel.
10. Adjust the tool rest so that it is no more than 1 centimetre from the grinding wheel.
11. Do not use a bench grinder if it is not firmly anchored to the work bench or other secure platform.
12. Do not install a grinding wheel if its labelled RPM is lower than the rated speed of the grinder.
13. Stand to one side of the plane of a rotating grinding wheel during the first few seconds of operation.
14. Grind on the side of the wheel only when it is made for side grinding.
15. Turn the grinder off when you have finished working with it, and remain at the machine until it has
completely stopped turning.
Drill Press
32
Job-Specific Safety Precautions
1. Replace the belt and pulley guard before starting the press and after making adjustments or repairs to the
press.
2. Make sure the press table is locked into place and the depth adjustment is set before turning on the power.
3. Remove the chuck key before turning on the power.
4. Clamp small pieces of stock that are to be drilled in the drill vise or to the work bench.
5. Do not wear rings, wristwatches or gloves when working with the drill press.
6. Turn off the power and wait until the machine has come to a complete stop before reaching for the piece of
stock.
7. Keep the drill press and the area around the drill press clear of metal cuttings and lubricants.
8. When adjusting the chuck size, do not turn on the power to the drill press while holding the chuck with your
hand.
Portable Grinders
1. Do not use a portable hand held grinder with a wheel diameter larger than 2 inches unless the grinder has a
positive action switch to ensure the switch cannot be locked in the “on” position.
2. Do not use a portable grinder if the grinding wheel guard is missing.
3. Do not clamp a portable grinder in a vice to use it as a bench grinder.
Pneumatic and Hydraulic Tools
1. Do not point a charged compressed air hose at bystanders or use it to clean your clothing.
2. Lock and/or tag tools "Out of Service" to prevent use of the defective or damaged tool.
3. Do not use tools that have handles with burrs or cracks.
4. Do not use compressors if their belt guards are missing. Replace the belt guard before using the
compressor.
5. Turn the tool off and let it come to a complete stop before leaving it unattended.
6. Disconnect the tool from the air line before making any adjustments or repairs to the tool.
1. Do not use power equipment or tools on which you have not been trained.
2. Keep power cords away from the path of drills, saws, vacuum cleaners, floor polishers, mowers, knives and
grinders.
3. Do not use cords that have splices, exposed wires, or cracked or frayed ends.
4. Do not carry plugged-in equipment or tools with your finger on the switch.
5. Do not carry equipment or tools by the cord.
6. Disconnect the tool from the outlet by pulling on the plug, not the cord.
7. Turn the tool off before plugging or unplugging it.
8. Do not leave tools that are on unattended.
9. Do not handle or operate electrical tools when your hands are wet or when you are standing on wet floors.
10. Do not operate spark-inducing tools such as grinders near containers labelled "Flammable."
11. Turn off the electrical tool and unplug it from the outlet before attempting repairs or service work. Tag the
tool "Out of Service."
12. Do not use extension cords or other three-pronged power cords that have a missing prong.
13. Do not use an adapter such as a cheater plug that eliminates the ground.
Page 33
Job-Specific Safety Precautions
14. Do not run extension cords through doorways or through holes in ceilings, walls or floors.
15. Do not drive over, drag, step on or place objects on a cord.
16. Do not use a power hand tool while wearing wet cotton gloves or wet leather gloves.
17. Never operate electrical equipment barefooted. Wear rubber-soled or insulated work boots.
18. Do not operate a power hand tool or portable appliance while holding a part of the metal casing or while
holding the extension cord in your hand. Hold all portable power tools by the plastic hand grips or other
nonconductive areas designed for gripping purposes.
Page 34
Job-Specific Safety Precautions
6. After picking up a load, adjust the forks so that the load is tilted slightly backward for added stability.
7. Drive with the load at a ground clearance height of 10 to 15 centimetres at the tips and 5 centimetres at the
heels in order to clear most uneven surfaces and debris.
8. Drive at a walking pace and apply brakes slowly to stop when driving on slippery surfaces such as icy or wet
floors.
9. Approach railway tracks at a 45-degree angle.
10. Do not drive over objects in your pathway.
11. Do not drive into an area with a ceiling height that is lower than the height of the mast or overhead guard.
12. Steer wide when making turns.
13. Do not drive up to anyone standing or working in front of a fixed object, such as a wall.
14. Do not drive along the edge of an unguarded elevated surface, such as a loading dock or staging platform.
15. Obey all traffic rules and signs.
16. Sound the horn when approaching blind corners, doorways or aisles to alert other operators and
pedestrians.
17. Do not exceed a working speed of 8 kilometres per hour, and slow down in congested areas.
18. Stay a minimum distance of three forklift lengths from other operating mobile equipment.
19. Drive in reverse and use a signal person when your vision is blocked by the load.
20. Look in the direction that you are driving; proceed when you have a clear path.
21. Do not use bare forks as a man-lift platform.
22. Do not load pallets of wood that are not banded on to the forklift.
23. Do not drive the forklift while people are on an attached aerial lift platform.
24. Drive loaded forklifts forward up ramps and in reverse when driving down a ramp.
25. Drive unloaded forklifts in reverse when going up a ramp and forward when going down a ramp.
26. Raise the forks an additional 5 centimetres to avoid hitting or scraping the ramp surface as you approach the
ramp.
27. Do not attempt to turn around on a ramp.
28. Do not use “reverse” to brake.
29. Lower the forks completely, turn off the engine and set the parking brake before leaving your forklift.
Hand Truck Safety
1. When loading hand trucks, keep your feet clear of the wheels.
2. Do not exceed the manufacturer's load rate capacity. Read the capacity plate on the hand truck if you are
unsure.
3. Place the load so that it will not slip, shift or fall. Use the straps, if they are provided, to secure the load.
4. For extremely bulky or pressurized items, such as gas cylinders, strap or chain the items to the hand truck.
5. Tip the load slightly forward so that the tongue of the hand truck goes under the load.
6. Push the tongue of the hand truck all the way under the load that is to be moved.
7. Keep the centre of gravity of the load as low as possible by placing heavier objects below the lighter objects.
8. Push the load so that the weight will be carried by the axle and not the handles.
9. If your view is obstructed, ask a spotter to assist in guiding the load.
10. Do not walk backward with the hand truck, unless going up ramps.
11. When going down an incline, keep the hand truck in front of you so that it can be controlled at all times.
Page 35
Job-Specific Safety Precautions
1. Store rags that have oil or paint on them in closed metal containers labelled "oily rags."
2. Press the pressure relief valve on painting canisters and painting guns prior to disconnecting them.
Page 36
Job-Specific Safety Precautions
3. Do not eat, drink, smoke or apply cosmetics where spray painting is taking place.
4. Do not operate spark-inducing tools such as grinders, drills or saws near containers labelled “Flammable "
or in an explosive atmosphere such as spray paint booths or rooms.
5. Perform all spray painting operations in the spray booth or room.
6. Do not point the spray gun toward any part of your body or at anyone else.
7. Turn the control switch to the "on" position to operate the mechanical ventilation system before and during
all spraying operations.
Compactor Safety
1. Only authorized individuals may operate the trash compactor.
2. Open the loading door and place empty cartons and other trash into the loading chute.
3. Do not load chemicals, flammable materials or hazardous waste into the compactor.
4. Check the gauge frequently in order to ascertain when the compactor is full.
5. Make sure the loading door is closed and the interlocks are engaged before starting the compactor.
6. When the gauge registers as full, push the start button for the trash to be compacted.
7. Refer to proper lockout/tag out procedures before attempting to remove obstacles.
8. Never climb inside the compactor unit.
Baler Operations
2. Do not exceed the capacity of the baler. Read the capacity plate on the baler if you are unsure.
4. Before operating, make sure that all safety gates and doors are closed and all guards are in place.
a. Open the loading door and place empty cartons inside the baling chamber.
b. When the chamber is full (this varies depending on the model), close the loading door.
c. Press the selector switch and the baler will compress the cartons.
d. After the baler has completed its cycle, insert twine through the appropriate holes and tie securely.
5. Follow rules for using safety cutters when cutting the twine used to tie the bale.
6. Do not eject the bale until the area in front of the baler is clear of people and other obstructions.
7. Follow the instructions posted on the machine for the removal of bales.
Warehouse Safety
1. When stocking shelves by hand, position the materials to be shelved slightly in front of you, so you do not have
to twist when lifting and stacking materials.
2. Visually inspect for sharp objects or other hazards before reaching into containers such as garbage cans, boxes,
bags or sinks.
3. Remove or bend nails and staples from crates before unpacking the crates.
4. When cutting shrink wrap with a blade, always cut away from you and your co-workers.
Page 37
Job-Specific Safety Precautions
5. Do not try to kick objects out of pathways. Push or carry them out of the way.
10. Place items on shelves so that they lie flat and do not wobble.
Loading Docks
1. Keep the forklift clear of the dock edge while vehicles are backing up to the dock.
2. Do not begin loading or unloading until the supply truck has come to a complete stop, the engine has been
turned off, the dock lock has been engaged (if one is being used) and the wheels have been chocked.
3. Do not drive the forklift into the truck until the bridge or dock plate has been attached.
4. Do not drive the forklift into a truck bed or onto a trailer that has "soft" or loose decking or other unstable flooring.
5. Drive straight across the bridge plates when entering or exiting the trailer.
Page 38