ON-THE-JOB TRAINING EXPERIENCES AT VIVERE HOTEL AND RESORTS,

FILINVEST CITY, ALABANG, MUNTINPLUPA

(10-12 spaces)

A Narrative Report
Submitted to the Faculty of the
Department of Hospitality Management
Cavite State University
Imus City, Cavite

(10-12 spaces)

In partial fulfillment
of the requirements for the degree
Bachelor of Science in Hospitality Management

(16-18 spaces)

JUAN A. DELA CRUZ

June 2023
 Republic of the Philippines
CAVITE STATE UNIVERSITY
Imus Campus
Cavite Civic Center, Palico IV, Imus City, Cavite
(046) 471-66-07 / (046) 471-67-70
www.cvsu.edu.ph
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DEPARTMENT OF HOSPITALITY MANAGEMENT
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Author: JUAN A. DELA CRUZ
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Title: ON-THE-JOB TRAINING EXPERIENCES AT VIVERE HOTEL AND
RESORTS, FILINVEST CITY, ALABANG, MUNTINLUPA
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APPROVED:
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ROLANDO JR. S. BACSA ________ BERNADETTE B. SOBERANO ________
OJT Facilitator Date Campus OJT Coordinator Date
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FLORABHEL R. TINTE ________ DR. JENNY BEB F. ESPINELI ________
Department Chairperson Date Campus Administrator Date
 BIOGRAPHICAL DATA
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This one-page section talks about a short autobiography of the author. This

section should have 3 paragraphs with at least 2-3 sentences each.

It should state the author’s name, home address, birthday, and birth place

followed by the author’s parents and siblings’ name.

It should also share that author’s education background from elementary to

present, the years attended, scholarship(s) enjoyed, and awards/recognitions

received.
 ACKNOWLEDGMENT
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This section is where the author writes his/her personal acknowledgments of

various forms of help that are instrumental to the use of a facility, equipment, access

to valuable data.

The acknowledgment may be written in the first person to make it more

personalized or the third person as practiced. In order to guide the writing this, the

following organizations is prescribed:

a) Introductory or opening statement of the author that may be written in the

first or third person to express gratitude or thankfulness. (e.g. I would like to thank the

following people who helped in the accomplishment of this on-the-job training:)

b) Words of gratitude to the OJT facilitator, OJT coordinator, department

chairperson, and campus administrator

c) Those outside the department or college or University who extended their

help

d) Friends and classmates

e) Family and relatives

f) Others
 TABLE OF CONTENTS
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Page

BIOGRAPHICAL DATA …………………………………………………………….. i

ACKNOWLEDGEMENT ……………………………………………………………. ii

LIST OF FIGURES ………………………………………………………………….. x

LIST OF APPENDICES …………………………………………………………….. xi

INTRODUCTION …………………………………………………………………….. 1

Objectives of the On-the-Job Training ……………………………………. 2

Significance of the On-the-Job Training ………….………………………. 3

Time and Place of the On-the-Job Training ……………………………… 4

THE LINKAGE ESTABLISHMENT ……………………………………………….. 5

Background/Profile of the Establishment …………………………………. 6

Location of the Establishment ……………………………………………… 7

Vision and Mission Statements of the Establishment …………………… 8

Goals and Objectives of the Establishment ……………………………… 9

Over-all Organization Structure and Duties and Responsibilities ……… 10

THE TRAINING AREA ……………………………………………………………… 11

Department Function ………………………………………….……………. 12

Facilities ……………………………………………………………………… 13

Tools and Equipment ………….……………………………………………. 14

Standard Operating Procedures …………………………………………… 15

THE TRAINING EXPERIENCE …………………………………………………….. 16

Tasks Performed/Specific Activities Assigned …………………………… 17

Observed Strengths of the Training Area ………………………………… 18

Problems Encountered ……………………………………………………… 19

SUMMARY ……………………………………………………………………………. 20

APPENDICES ………………………………………………………………………… 21
 LIST OF FIGURES
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Figure Page

1 Company logo …………………………………………………………… 1

2 Location map of the establishment ……………………………………. 2

3 Vivere Hotel and Resorts organizational chart ………………………. 3

4 Front desk ……………………………………………………………….. 4

5 Hotel lobby ………………………………………………………………. 5

6 Dining area ………………………………………………………………. 6

7 Veranda ………………………………………………………………….. 7

8 Pool area of the Vivere Hotel and Resorts …………………………… 8

 LIST OF APPENDICES
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Appendix Page

1 Curriculum vitae ………………………………………………………… 1

2 Waiver ……………………………………………………………………. 2

3 Recommendation letter …………………………………………………. 3

4 Memorandum of agreement ……………………………………………. 4

5 Location of the linkage establishment …………………………………. 5

6 Certificate of completion ………………………………………………… 6

7 Accomplished evaluation form …………………………………………. 7

8 Identification card ………………………………………………………… 8

9 Daily time record ………………………………………………………… 9

10 Daily journal ……………………………………………………………… 10

11 Photo documentation …………………………………………………… 11

12 Certification from English critic ………………………………………… 12

13 Routing slip ………………………………………………………………. 13