ISO 45001: Small vs. Large Sites
ISO 45001: Small vs. Large Sites
How Smaller Sites are Implementing ISO 45001 Compared with Larger Sites
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Acknowledgments
So grateful for the opportunity and understand that this would have been impossible without the
help from family, friends, colleagues, and my dissertation committee. I would like to thank my
dissertation committee for their time and support in my pursuit of completing this project.
In addition, I would like to thank my wife and children for providing me with the love
and support necessary to remain focused and accomplish my goal. I would also like to thank the
facility at Capitol Technology University and Tulane University School of Public Health and
Tropical Medicine, who considered my dedication to occupational health and safety and continue
doctoral student.
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Dedication
This dissertation is dedicated to my mother, Genora Thomas. Your support and encouragement
will continue to have an everlasting impact on my life. May you see my growth and always rest
in peace.
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Abstract
Systematic and strategic health and safety management approaches have been designed to aid in
preventing the health and safety threats that might arise from an organization’s operations. Most
companies use an Occupational Health and Safety Management System (OHSMS) to protect and
ensure the health and safety of their employees. The standards under OHSMSs include BS
8800:1996 from 1996, OHSAS 18001 from 1999, and ISO 45001 from 2018. This dissertation
discusses the implementation of ISO 45001 by relatively small sites compared to larger firms.
The study also investigated companies that are defined as having world-class safety standards
and how their execution differs from others. ISO 45001 is a policy framework that protects
workers' occupational safety and health requirements within an organization. The policy provides
a rigid structure for performing corrective measures against hazards that may affect workers
while on duty. The benefits that arise from implementing this policy depend on the class of the
organization, with world-class organizations reaping essential usefulness. ISO 45001 matches
ISO 9001, which is set to replace the previously implemented OHSAS policy. The
standardization system used in implementing this policy can be applied regardless of any
organization's size, nature, or context. The four implementation steps discussed in this
dissertation include examining current systems, engaging with stakeholders to obtain their views,
determining the priorities, and formulating objectives. This study found that implementing ISO
45001 could be considerably expensive for smaller sites, although the actual implementation
costs are like those of larger companies. The deduction drawn from this research is that with
adequate resources and expertise, smaller firms can, like larger ones, successfully implement and
Table of Contents
Acknowledgments...........................................................................................................................2
Dedication........................................................................................................................................3
Abstract............................................................................................................................................4
List of Figures..................................................................................................................................8
Introduction......................................................................................................................................9
Purpose of Dissertation..............................................................................................................13
Significance of Study.................................................................................................................14
Conceptual Framework..............................................................................................................14
Research Questions....................................................................................................................15
Evaluating Implementation........................................................................................................40
Chapter 3: Methodology................................................................................................................59
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Study Design..............................................................................................................................63
Research Method.......................................................................................................................64
Data Collection..........................................................................................................................64
Chapter 5: Discussion....................................................................................................................94
Summary......................................................................................................................................102
Study Limitations.....................................................................................................................104
References....................................................................................................................................106
List of Figures
Figure 6 Whether Small and Large Sites Have Other Standards or Certifications........................84
Figure 9 ISO 45001 Parts That Most Significantly Impact the Company.....................................87
Introduction
Safety is crucial in every field of work, from construction to food industries and even
offices. Even if organizations recognize the importance of safety, achieving it can be daunting.
Moreover, achieving the required level of protection is another story with many challenges.
Critics argue that no one can claim excellence in safety. One valid reason is that risks can only be
managed but rarely eliminated. Considering that reality, this section focuses on world-class
safety, its meaning, and its management process. It highlights the perception of safety through
different lenses, namely, what experts think of the concept and their varied arguments. Also
advancements are continuously being made, making the idea more achievable with every passing
day. There was a time when the concept was still slightly foreign and rarely uttered in some
places of work. For example, in the Slovak Republic, there was only partial confirmation of
efforts to reduce workplace illnesses and accidents (Šolc et al., 2022). These claims were evident
from the partial occupational accidents seen before the ISO 45001:2019 creation. According to
Šolc et al. (2022), the incidences were also present and could be seen after the designing of the
ISO 45001:200 (standard) was designed. During Covid-19, Slovakia also noticed the potential
impact of workplace accidents. Before, there were no severe or multiple fatal workplace
accidents, particularly in the automotive, engineering, and heavy industries (Šolc et al., 2022).
The rarely of such occurrence is why specific standards were developed for general and
With the expanding scope of business operations and shifting management paradigms,
employee health and safety issues are receiving significant attention from corporate managers.
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Systematic and strategic health and safety management approaches have been developed to
prevent health and safety threats that might arise from an organization's operations (Lee et al.,
2020). Notably, companies use an Occupational Health and Safety Management System
(OHSMS) to ensure the health and safety of their employees. These OHSMSs use several
different standards, including BS 8800:1996, which was designed in 1996 by the British
Standards Institute, and the Occupational Health and Safety Assessment Series (OHSAS) 18001,
which was developed in 1999 (International Organization for Standardization [ISO], 2020).
These standards were created to ensure high workplace health and safety management levels.
Standard safe management practices were developed through research that compared and
OHSMSs (Lee et al., 2020). By implementing the ISO 45001 standard, companies pave the way
for fewer workplace injuries, thereby creating safer and better working environments. Moreover,
any company can implement this standard, regardless of the size and nature of the business, to
enhance its productivity (Lee et al., 2020). However, there are specific considerations that the
management must consider when planning to introduce changes affecting their staff. First, an
company’s setting can act as an independent variable when researchers study ISO 45001
performances based on the occupational safety and health concerns it manages to prioritize
(Jannah et al., 2020). For example, there could be unintended spills on the floor during oil
production. These oil spills have environmental impacts whose improvement enables high
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employee productivity (Jannah et al., 2020). Thus, the management should not downplay the
Moreover, operations and performance evaluation also affect employee performance due
to their relation to workplace health and safety. ISO 45001 emphasizes the standardization of
systems owing to their role in OHS. Increasing employees' comprehension of the necessity of
ISO 45001 leads to training and socialization on health and safety standards from a company that
intends to improve workplace conditions (Jannah et al., 2020). These firms also transform their
facilities to optimize work-related accident prevention strategies. Hence, work health and safety
companies assess how their staff is continuously paring to determine whether the OSH measures
are favorable (Jannah et al., 2020). The assessment provides a straightforward remedy for
production activities that, for example, reduce oil spillage and cause environmental impact. Its
outcome is enhancing the ISO 45001 requirements by improving a facility and its emergency
response prevention training (Jannah et al., 2020). Thus, as the company takes steps to secure the
health of its staff, employees understand their roles as human factors and other organizational
This dissertation discusses five steps of the ISO 45001 implementation process by
smaller sites, namely 1) understanding ISO 45001, 2) examining current systems, 3) engaging
While most large firms already have standards, many small firms have no existing
standards. Small firms may implement ISO 45001 without requiring the examination of any
previously adopted standard. However, such an examination would enable the firm to understand
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how it would fit into its safety management process (Valentic, 2019). Thus, integrating ISO
45001 is relatively complex for small sites since they are unfamiliar with any other management
system approach. Therefore, a small organization would need to learn everything "from scratch,"
which can be time-consuming and costly. By contrast, larger businesses– most of which already
follow standards – would seamlessly transition from another system, such as ISO 9001 or ISO
14001 (Neag et al., 2020). Integrating ISO 45001 would be less complex for these larger
There is a gap between companies that pursue and drive safety excellence and those that
merely wish to meet regulatory compliance. While most large firms already have standards, most
small firms have no existing standards. Small-sized companies lack informative, managerial, and
economic resources, resulting in lower safety levels than their large-sized counterparts (Micheli
et al., 2019). If a firm does not have the know-how, it is impossible for them to even think of
OHSAS. There is an inverse correlation between organization size and the extent and frequency
to which workplace accidents occur. For example, smaller firms encounter difficulties in safety
standards and structural improvements (Micheli et al., 2019). There is a highly distinguishable
disparity in the effectiveness and efficiency through which smaller and larger organizations
implement OSHMS hence the need for a study that helps understand these variances.
Thus, the integration of 45001 is more complex for the small sites since they are
unfamiliar with any other management system approach. Therefore, small organizations would
assume learning everything from the start, which can be time-consuming and costly. On the other
hand, larger companies, most of which already have existing standards, would seamlessly
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transition from one system, such as ISO 9001 or ISO 14001 (Neag et al., 2020). Thus, integrating
ISO 45001 would be less complex for large firms than for smaller ones.
The growing concerns over workplace health and safety risks have increasingly caught
the attention of business leaders and policymakers. Little research has been done to understand
what fundamental components are needed for small sites to implement 45001 compared to larger
companies. Research shows that leadership is an essential safety culture component influencing
an organization's enactment approaches (Haas, 2020). The top management must be willing to
take an active role in fulfilling OHS needs. Safety outcomes will likely improve if the leadership
environments are yet to benefit from the totality of leadership support towards implementing ISO
establishing or improving OHSMS. This paper finds that implementing ISO 45001 could be
considerably expensive for smaller sites, although there is not much difference in implementation
by smaller ventures compared to the larger ones.o It concludes that with adequate resources and
expertise, smaller sites – just like larger ones – can successfully implement and maintain the ISO
45001.
Purpose of Dissertation
The business model of most Fortune 500 companies is also continuously improving their
product quality while lowering costs and time to reach world‐class standards. Little attention has
been given to small ventures, and workplace injuries in the United States continue to increase
yearly. Despite the publications on ISO-45001, few studies are available to assist small
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small sites. This research aims to discuss the implementation of 45001 by smaller ventures
organization's staff. Additionally, employees often resist organizational change of any sort,
including safety changes, and this resistance exacerbates the costs of pursuing world-class safety
(Bateh, Castaneda, and Farah, 2013, p. 113). Analyzing change methodologies applied to safety
improvement programs can help to identify the most effective and cost-effective strategies,
which would help safety professionals to create a better business case for presenting safety
can build an OHSMS tailored to the firm. With ISO 45001 in place, performance can be tracked
against the identified goals and objectives for continuous safety and business performance
(Valentic, 2019). However, larger enterprises can also follow the preceding steps to build a
Conceptual Framework
manufacturing. However, pursuing safety excellence is often challenging for small companies
and organizations. Safety improvement initiatives incur high financial costs and represent a
considerable investment of time and effort in terms of the disruption they can cause for
companies can deploy safety initiatives and the strategies they can use to communicate them to
employees while also managing employee resistance and encouraging compliance with new
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safety improvement regulations and programs. The conceptual framework underpinning this
study should thus enable researchers to approach better the systems related to safety management
and efforts.
This study employs a qualitative design. The primary research aim is to determine the
differences between smaller and larger ventures in their implementation. The study also
examines the core attributes of implementing safety management system methods that are most
common across companies in different industries. It identifies which strategies are most effective
Research Questions
Much of the research investigates how smaller sites implement ISO 45001 differently
than larger enterprises. Given the lack of established standards for small firms, the following
1) Is the integration of 45001 more complex for small sites than for large ones?
2) Do large and small sites derive the same benefits from ISO 45001 policies?
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Business organizations have increasingly recognized the critical role of employee safety
and its impact on sustainability. However, the outcomes have been discouraging, as injuries and
deaths continue to be experienced in large numbers. Recent reports have indicated that over 2.7
million deaths occur yearly due to work-related illnesses and fatalities; nonfatal injuries and
diseases are reported to number over 370 million per year (International Labour Organization,
2020). In addition to the vast effect on communities and families, the impact on companies and
varies significantly from one firm to another. Case studies show that some companies failed to
meet the OSHMSs' legal requirements, as others integrated it into their enterprise management
systems (Skład, 2019). Organizations with OSHMSs as part of their strategic goals were found to
be highly productive as employees feel safer. However, it is unclear how OSH facilitates the
their stakeholders' mental and physical health. The adoption of various OHSMSs has been one of
the strategies used to reduce work-related accidents and diseases. These systems are critical to
firms as they promote a healthy and safe working environment, circumvent occupational
accidents and illness, and enhance Occupational Health and Safety (OHS) performance.
The Major Difference between the Implementation of ISO 45001 Compared to ISO 9001,
ISO 45001 is an ISO standard for administering occupational health and safety systems,
made available in 2018. Its main goal was to reduce occupational disease and injuries in nursing.
It protects the physicians' mental and physical health and promotes their status. ISO 9001
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denotes the international standards which stipulate the essentials for quality management systems
(QMS). It is used as a criterion to showcase the ability to consistently offer products and services
that meet the regulatory requirements and the needs of customers (Lis & Nowacki, 2019). ISO
14001 refers to a family of standards associated with environmental management that assists
firms in minimizing the way their activities negatively affect the environment, adhering to
applicable laws and other necessities that are environmentally oriented. Finally, ISO 5001 is a
standard that provides a basis for an organization's requirements to develop an approach for
using energy effectively and efficiently. This paper aims to address the significant difference
between the implementation of ISO 45001 compared to ISO 9001, ISO 14001, and ISO 5001.
It outlines the methods and procedures an organization can implement to accomplish its stated
goals and create a constant improvement culture concerning one's self-assessment, correction of
identified gaps, and evaluation (Mahmood et al., 2022). ISO 14001, ISO 45001, and 1SO 9001
are the most used ISO standards in environmental safety. The comparison between ISO 45001 to
ISO 9001, ISO 14001, AND 5001 will provide a complete comprehension of the management
ISO 9001 refers to the worldwide standard stipulating the necessity for quality
management systems (QMS). It is among the most used by administrations to validate their
aptitude to constantly deliver goods and services, thus adhering to the customers' necessities and
regulatory needs (Yang & Maresova, 2020). Concerning the ISO 9000 series, ISO 9001 is known
to be the most popular standard hence the only standard in this series that is certified by many
environmental organizations. ISO 9001 was printed by the International Organization for
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Standardization in 1978. ISO is a global organization that encompasses the standard bodies of
over 160 nations. The recent ISO 9001 variety was released in September 2015.
ISO 9001 is a globally recognized QMS tool that can pose significant benefits to an
organization of a given size. It is hence designed to be a powerful improvement tool for any
business. When an organization has an ISO 9001 tool for management, it can monitor the
industry in an improved way to determine the areas that may need improvement in that particular
organization. It is the widely adopted Quality Management System (QMS) and is regarded as the
quality system of choice. For instance, organizations certified to ISO 9001 have improved their
businesses due to this management system standard. ISO 9001: 2015 is a recognized body
standard essential for creating, maintaining, and implementing a QMS system for a company. It
improvement.
Generally, ISO 9001 is so important and prominent that it serves as the foundation for
other industry standards to be developed by groupings of companies, such as AS9100 for the
aerospace industry, ISO 13485 for the medical devices sector, and IATF 16949 for the
automobile industry. The number of businesses that have adopted the ISO 9001 quality
management standard around the globe is still stable, according to a 2017 survey of ISO 9001
certification. It is true despite the global economic downturn. The ISO 9001:2015 version of the
standard is the most recent one. The previous revision, ISO 9001:2008, was replaced by the ISO
9001:2015 standard, also referred to as ISO 9001 revision 2015. Many of the procedures from
the earlier iteration of the standard are included in this updated revision, emphasizing risk-based
from the ISO 9001:2008 standard was made to enable this transition; the critical clauses of the
There may be various reasons for the widespread adoption of ISO 9001. The original
intent of the ISO 9001 (9002 and 9003) necessities was for procurement corporations like
contractors and design events to use them as the keystone of their prescribed covenants with their
dealers. Setting conditions for a supplier to ensure product superiority helped decrease the need
for supplier quality growth (Balabanov & Davletshin, 2018). Based on the product's difficulty,
the company type, and the jeopardy to the procurer, the ISO 9001 principles could be modified to
discourse-prescribed situations. The contract would specifically mention this need if a chosen
supplier had poor controls over their measurement equipment (calibration), affecting quality
control and inspection outcomes. Adopting a single quality assurance necessity also reduces the
administrative costs associated with maintaining various arrangements of quality guides and
Despite having many similarities and sharing a similar Plan-Do-Check-Act structure, ISO
45001 and ISO 9001 do not directly align clause for clause. All phases of developing a QMS and
For businesses that DO NOT want a combined SMS-QMS, a complete ISO 45001 SMS
is helpful.
A customized SMS for people with a quality management system (QMS) based on ISO
A complete solution is available for those who want to integrate SMS and QMS
simultaneously.
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While ISO 9001 and ISO 45001 have many of the same objectives and overall developmental
aims, they also use different approaches and prescription levels. Generally, the international
standard ISO 45001 for Occupational Health and Safety Management Systems offers a workable
method to enhance the health and safety of employees and other staff members (Uzun et al.,
2018). Any organization, regardless of size, industry, or nature, can use this ISO 45001 standard.
On the contrary, ISO 9001 is critical since the quality management system must adhere to ISO
9001. It increases consumer satisfaction and helps businesses and organizations operate more
efficiently.
mainly exists to aid organizations. Their operations minimize how they impact the environment
negatively, complying with regulations and other environmentally oriented necessities. The ISO
14001 necessities are fundamental to the European Amalgamation's Economy and Audit Scheme
or EMAS. The EMAS's organization and material are more demanding, mainly concerning
reporting duties, legal compliance, and performance improvement. The present type of ISO
14001 is 2015. The ISO 14001 sequence is based on a voluntary method of the ecological
directive. The series involves the ISO 14001 standard, which offers procedures for establishing
or improving EMSs (Fahmi et al., 2021). It shares numerous similar traits with its precursor,
namely, ISO 9000. It is served as its interior structures model and the excellent management's
which to any association is significant in seeking to manage and advance resources more
ISO 45001, a management system's OHS standard, was launched in March 2018. It was
intended to lessen occupational damage and ailments, encouraging and guarding bodily and
psychological well-being. The standard originates from OHAS 18001 conventions and
regulations of the national standards and ILO. It accompanies the structure at a greater level than
other ISO standards, making integrating these standards easy. In October 2013, ISO 45001 was
recommended at ISO. As of March 2021, ISO 45001 migration has been done by companies and
organizations to hold on validation certificates, although the period of transition has been
widening by ISO up to about six months for organizations mainly affected by the COVID-19
pandemic (Mariappanadar, 2020). Modeling of ISO/ PC 283 has been settled upon and is
responsible for direct standardization processes. At least 70 nations put up with the drafting
procedure (Balabanov & Davletshin, 2018). The board, and the preparation task, were carried out
Additionally, a subsequent draft was revised, accepted, and clarified into the final draft.
The standard garnered approximately 62 favor votes, nine absentees, and, lastly, four votes
against India, Turkey, and France and was finally published in March 2018.
The benefits of using ISO 14001 are legal compliance, reduced waste, reduced insurance
cost, competitive advantage, and increased client reputation. On the other hand, ISO 45001
increased trust, and organizational oversight improvement. ISO 14001 has necessities regarding
the identification and management of environmental aspects. On the flip side, ISO 45001
consists of regulations of employees' social influencing factors such as workload, working hours,
and even bullying (Balabanov & Davletshin, 2018). The significant elements of the ISO 14001
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environmental policy.
The vital aspects of ISO 45001 are workers' participation, evolution performance, improvement,
support, and the organizational context. The main aim of ISO 14001 is to reduce the
organization's energy consumption, pollution, and waste. On the contrary, the objective of ISO
45001 is to reduce injuries and illness. Further, it offers a framework for health responsibilities
ISO 14001 is about creating regulations to prevent environmental risks and hazards. The
maps out an outline that a firm or an organization can keep an eye on. On the other hand, under
ISO 45001, organizations ought to make provisions to improve the working conditions of the
place of work. They should contemplate diverse factors that result in employees' lack of
motivation, like conflicts, workload, and lack of suitable infrastructure, such as faulty equipment
and electric wire-related issues (Silva et al., 2020). Besides, ISO 45001 organizations study the
environmental effects of their actions to inspect if their doings are causing problems like
pollution or initiating ecological issues in the community by dumping waste or not being capable
of conversing energy in the production process. Despite that, the ISO 45001 organization
reviews the environmental work to discover if resultant hazards or injuries in the workplace may
be due to the organization's poor infrastructure. The company attains ISO 14001 certification,
which abides by Environmental Management System or EMS. On the contrary, the organization
may obtain ISO 45001 accreditation following the OH and S management system.
The purview of occupational health and safety has evolved over the years as
societies embrace a change in culture and technology. The rising demand for employers to mind
workers' health has become mandatory and a commitment (Suwardi & Nurcahyo, 2021). For
many years, the Occupational Health & Safety Assessment Series (OHSAS 18001) has guided
companies in managing occupational health and safety issues, including safety and hazard. The
OHSAS was published in 1999 and has since played a key role in ensuring a safety culture and
protecting employees from injuries and occupational hazards (Šolc et al., 2022). Despite its role
in providing a safe culture in the workplace, OHSAS is currently being replaced by ISO 45001.
ISO 45001 is not a new version of the OHSAS 18001, even though it borrows some ideas from it
(Karanikas et al., 2022). However, it is a unique and new standard focusing on the hazards,
occupation risks, and opportunities to improve the working environment. Therefore, there is a
clear distinction between OHSAS 18001 and ISO 45001. ISO 45001 differs from the OHSAS
18001 because it is based on Annex SL structure, has dynamic clauses, involves senior managers,
The first significant difference between the OHSAS 18001 and ISO 45001 is that, unlike
the former, which took a reactive approach to solving occupational health issues, the latter is
proactive to occupational health issues. The OHSAS 18001 was reactive with the intent of
finding the solution to the risk when it occurred (Šolc et al., 2022). The focus was on the risks
and not the risk prevention. Therefore, the OHSAS 18001 involved waiting for the risks before
taking measures to find ways to handle them. However, ISO 45001 takes a uniquely proactive
approach to risk. It consists in finding a solution to a potential health risk before it happens
(Polavarapu & Gummadi, 2021). Therefore, it consists of taking mitigative approaches to the
problem. ISO 45001 also involves focusing on the opportunities the management can use to
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mitigate potential risks. Thus, ISO 45001 differs from OHSAS 18001 because it takes a
Another difference between the two systems is that while the OHSAS 18001 was
procedure-based, the new ISO 45001 is process-based. The procedure-based OHSAS 18001 was
focused more on the means of executing the activities. It underlined the procedure used to define
risk and deal with it. Therefore, it was more of a surface-level approach where the objective was
to determine technical ways to understand health and occupation issues at a particular point (Šolc
et al., 2022). However, the process-based ISO 45001 takes a unique approach. It first outlines the
means of understanding the link between workplace processes and how their relationship can
lead to potential health hazards (Dzięgielewska et al., 2022). It also accounts for every function
and explains why focusing on them can help develop a plan to mitigate risks within the company
(Polavarapu & Gummadi, 2021). That way, it takes a systematic approach to every department,
system, and process. Finally, it defines how their interaction creates employee vulnerability and
contributes to a toxic and risky workplace (Karanikas et al., 2022). Thus, ISO 45001 differs from
OHSAS 18001 because it is process based, which implies that rather than focusing on the risk
alone, it also answers why the trouble occurs and what makes employees vulnerable to it.
Another distinction regards the objective and performance between the two systems.
While goals remain almost similar, the two-system objectives and performance are different. For
example, the old OHSAS 18001 mainly focused on controlling hazards (Karanikas et al., 2022).
Therefore, this system aims to contain the threat, including implementing a strategic plan to
identify and manage the dangers that have already occurred. Even though this still aims at
creating a safe working place, it is different from the goal and the performance of ISO 45001
(Šolc et al., 2022). The new system's main aim is to use objective-driven processes to improve
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safety. It entails using process evaluation, incidents and accident prevention, and hazard
reduction. Thus, while the former looks at what should be done about the risk, the latter looks at
why the threat occurred, what process led to their occurrences, and what should be done to
reduce a repeat.
Furthermore, the objective can include training employees to make them much safer and
employee participation in their safety, communication, and procurement (Suwardi & Nurcahyo,
2021). Therefore, the new system aims to induce critical interaction between the organization
and its working environment. That way, it enhances the participative approach to understanding
the risks' occurrence and the best mitigation way (Dzięgielewska et al., 2022). Thus, ISO 45001
is distinct from OHSAS 18001 because it is objectively based. It focuses more on specific
objectives, including involving people, training, and engagement to evaluate, reduce, and prevent
The main areas of attention for the OHSAS 18001 are risk management and elimination
(Polavarapu & Gummadi, 2021). OHSAS 18001 also focuses on the risk or the hazards alone,
while the new ISO 45001 concentrates on the risks and opportunities that come with it. The
British standard was created to manage occupation risk. In that way, it spells out the
requirements and standards the company needs to meet to address a particular risk. However, this
is much different from the new ISO 45001, which accounts for the risks and opportunities within
the company to make the working environment even safer (Šolc et al., 2022). The options within
a company include training, employee engagement, resources, and awareness of the need to
create a safe environment for workers. These are opportunities that a company can utilize better
to create a more robust and healthier workplace. Therefore, ISO 45001 is designed to help the
company use these chances to limit the risk and improve the overall health safety standards
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(Dzięgielewska et al., 2022). Thus, ISO 45001 is unique because, in addition to attending to the
dangers or hazards like the former OHSAS 18001, it also focuses on the opportunity the
ISO 45001 differs from the OHSAS 18001 regarding its structure and clauses. Unlike the
old standards, ISO 45001 has Annex SL standards. The Annex SL is a standard that other ISO
management systems use and is often easier to implement. It uses simple and common language,
making it easier to understand and implement (Suwardi & Nurcahyo, 2021). At the same time, it
considers the opportunities and factors beyond the organization that affect the safety of the
workers. It also uses Annex SL structures that are unique, allowing easy implementation by the
management. Other than the structure, the two management systems also differ based on the
clauses' dynamics (Karanikas et al., 2022). While ISO 45001 is dynamic concerning all its
clauses, the OHSAS 18001 is not structured or dynamic. Therefore, the two standards differ
Lastly, ISO 45001 is also distinct from the former because it involves management and
considers the third party's views. Unlike the OHSAS 18001, which did not involve many people
during its implementation, ISO 45001 provides a chance for top management involvement
(Dzięgielewska et al., 2022). It is developed for the top managers because its effect should trickle
down. In the same sense, it involves other stakeholders within the company. The stakeholders
could include employees, the community, the union, and customers. These individual roles are
unique but essential for the implementation of the standards. Such a collaborative approach
ensures that the causes and the mitigation strategies for occupational health risks are understood
and controlled seamlessly (Šolc et al., 2022). Therefore, the new ISO 45001 focuses on top
management and other stakeholders, distinguishing it from the old OHSAS 18001.
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In conclusion, the new ISO 45001 differs considerably from the old OHSAS 18001. Even
though the goal remains the same, the implementation and the means of achieving the goal
between these systems differ. For example, while the former is reactive, the newer is proactive.
At the same time, ISO 45001 involves stakeholders and top managers. Furthermore, its structure
is based on the Annex SL, making it easier to implement. Additionally, ISO 45001 is distinct
because it not only caters to the risk but also seeks to understand why the risk occurred and the
opportunities within the company that can be resourceful in mitigating the occupational health
hazard.
Companies have succeeded with the recent development of ISO 45001:2018 and are
effortlessly working to become ISO 45001 certified. This standard is the world's first
provides a framework for all organizations to manage and continually enhance their OHS. This
standard provides guidelines for increasing safety, minimizing work-related risks, and improving
OHS performance. However, companies adopting ISO 45001 must consider certain critical
factors when planning and establishing an OHS management system to meet its requirements.
The available expertise, knowledge, and resources will substantially affect the implementation
process (Shah, 2019). In addition to understanding their core business, businesses should focus
on the size of their organization; the number of sites they possess; and their expertise,
knowledge, and resources (Shah, 2019). This study compares the implementation of ISO 45001
at smaller and larger sites, specifically examining how the commissions are conducted in
different industries, including the aviation, oil and gas, and construction sectors.
This section provides an overview of the relevant literature on the topic. It describes ISO
45001 in detail, including its roles, benefits, and factors influencing its implementation in
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organizations. The discussion then delves deeper into examining how this standard has been
technical committee, ISO 50001 was released in 2011 (Balabanov & Davletshin, 2018). As with
other recognized standards like ISO 9001 or ISO 14001, ISO 50001 is built on the management
system idea of ongoing development. It facilitates firms' efforts to manage quality better and the
environment by integrating energy management into their overall strategies. The ISO 50001
Make decisions about energy use using statistics to help you understand it better.
The United Nations Industrial Development Organization requested that ISO 50001 be
created, which was built in response. ISO 50001 employs a vendor- and technology-agnostic
tactic for business vitality administration. This standard aims to help companies increase and
implement an energy organization structure (Balabanov & Davletshin, 2018). According to the
ISO website, an energy management system is a basis for implementing techniques and practices
to considerably reduce energy expenses and greenhouse gas emissions. Developing an energy
rule, goals for enhancing energy efficacy, a schedule with intended dates for goal completion,
29
and an action plan outlining how the establishment's goals will be achieved are all system
components.
The US Department of Energy and ISO 50001 embrace the Plan-Do-Check, Act
paradigm. During the planning stage, the company establishes goals and targets and creates a
baseline using the most recent energy efficiency measurements. The organization upsurges
energy efficacy throughout the do level (McKinnon, 2019). The organization evaluates its energy
enactment at the check stage, comparing the outcomes to its model. The organization selects
what adjustments should be made to boost energy presentation throughout the active phase. An
additional planning step is added as the cycle then repeatedly repeats. With a focus on
continuous development, ISO 50001 can assist a company in better use of its current energy-
consuming assets, improving openness and communication about energy use, promoting best
Like other ISO management system standards, ISO 50001 certification is optional but
unnecessary. Some businesses choose to adopt the norm just for its advantages. Others want
certification to demonstrate to outside parties that they have implemented an energy management
system. Although an accredited third-party agency may award certificates for ISO 50001
compliance, the ISO does not. Before choosing one recognized intervention, it is advised that
organizations concerned with obtaining ISO 50001 authorization speak with and conduct
interviews with many. The ISO website has a list of accredited evaluators. For three years, a
certificate is valid. The achievement of ISO 50001 certification shows a company's dedication to
advancing its energy management practices. The 2011 revision of the standard has undergone
several revisions to meet the demands of contemporary business contexts better. Organizations
30
that now use ISO 50001:2011 should be aware that ISO 50001:2018 was just released on August
energy efficiency and find opportunities for energy reduction. Organizations will be helped to
build systems and procedures by this systematic approach. Organizations can use consistent
addition to saving money, they will significantly contribute to protecting the environment and the
climate by permanently reducing CO2 emissions. Employees should be aware of the potential
gains in short-term and long-term energy management through the standard, especially at the
management level. The company can find opportunities for cost savings and competitive
benefits. Additionally, the company could benefit greatly from a rise in its reputation.
The scope of the Standards is the primary distinction between ISO 45001 and ISO 50001
in terms of differences. Even though both Standards offer organizations ways to safeguard the
environment through policies, goals, and procedures, ISO 50001 concentrates on energy use. At
the same time, ISO 45001 examines environmental protection in general (SO 9001, ISO 14001,
and new management standards, 2018). In contrast to ISO 50001, concerned with energy
performance indicators and a business's energy baseline, ISO 45001 examines resource
covered by ISO 45001, but only to the extent that it impacts environmental performance.
However, under ISO 50001, energy use would be investigated by looking closely at the
equipment, systems, and procedures utilized to mitigate the impact of their poor energy
The goal of executing a standard is to enable a company to set up a system to expand its
While ISO 45001 is a system for managing professional health and safety (OHSMS), which
offers a way to assess and improve a firm's influence on environmental health and safety (Šolc et
al., 2022). The fact that an entity can voluntarily declare its conformity with ISO 45001 is a
Although the ISO 45001 certification is not mandatory, its implementation is highly
recommended for businesses since it is a valuable tool for demonstrating that a firm meets
standard safety criteria. The first step that small enterprises must take toward implementing ISO
45001 is to understand the standard clearly. Management should thus analyze the firm’s
environment, including the internal and external factors affecting the business that are relevant to
occupational health and safety (OHS) (Lee et al., 2020). It helps the managers to understand the
purpose and benefits that the system would bring to the firm. Through this increased knowledge
about a management system – including how to leverage it to benefit the firm by boosting health
and safety performance – the implementation and maintenance become relatively easy. The firm
also familiarizes itself with the requirements of ISO 45001, which is critical for its adoption.
Unlike larger organizations with the capacity to engage experts, a small business might depend
on a few employees. They also need time to analyze and familiarize themselves with the
standard's requirements (Neag et al., 2020). With more profound knowledge, small firm
The ISO 45001 standard applies to any organization, regardless of its size. However,
small firms face unique challenges when implementing this standard. As a result, smaller sites
32
may adopt implementation plans that differ slightly from those of large firms; for instance, they
may use a professional consultant with expertise in implementing the standard. It is because the
measure could be written in complicated language, containing elements that imply that the
system is bureaucratic and intended for larger firms (Lee et al., 2020). The consultant can work
alongside the management, explaining the critical ISO 45001 requirements in simple terms and
designing an easy-to-read management system for safety processes. However, not all small firms
can afford consultancy services. By contrast, larger firms have the resources to hire experts and
do not necessarily rely on external-based services to implement the standard. All across the
world, businesses understand the need to create a safe, healthy, and welcoming working
environment, lower the chance of accidents, and how they are actively managing risks. ISO
45001 will offer a broadly recognized framework that will aid in protecting both individuals' and
Clauses: 1-3
1. The first clause outlines the management system's needs and the desired results.
2. The second clause maintains a uniform numbering across all ISO management system
standards.
According to the clause, the company shall determine internal and external elements
pertinent to its purpose and impact its ability to accomplish the intended objectives of its
occupational health and safety management system (Bureau Veritas, 2020). An organization shall
also evaluate the opportunities and risks affecting its operations and the delivery of its goods and
33
services (Bureau Veritas, 2020). The clause further stipulates that the company shall consider the
needs and expectations of a wide range of interested parties, including employees at all levels,
suppliers, shareholders, clients, regulatory bodies, and the general public (Bureau Veritas, 2020).
The clause demands top management show a solid commitment to health and safety
issues. It stipulates that employees may be responsible for particular aspects of the system, but
the leadership is ultimately in charge of how the OH&S management system is run (Bureau
Veritas, 2020). Top management is also responsible for OH&S policy. The clause also states that
workers should be involved in incident investigation, creating and evaluating OH&S policies and
The clause offers guidance on how the organization can design its OH&S management
systems, including considering all the risks and opportunities affecting it and its employees and
developing corrective action communication (Bureau Veritas, 2020). It broadens the focus from
physical safety to the value of employees' psychological health, including the risks of burnout,
harassment, bullying, and stress-related illnesses. Planning for the OH&S system also entails
looking closely at the organization's internal workings and external environment for potential
Clause 7: Support.
The clause stipulates that a business shall; (a) identify and determine what resources are
required for their OH&S plan and how they intend to distribute them; (b) it also emphasizes
determining the workers' ability to recognize major or impending threats and proposes
employee reassignment or employing new personnel; (c) the business must also develop a
strategy (raise awareness) to inform employees of the findings of any pertinent health and safety
investigations and ensure that communication is received and its effectiveness is evaluated; (d)
the firm must also document information about OH&S in any format, but the emphasis should be
Clause 8: Operation.
The clause is centered on four aspects; (a) change management, which advocates for the
establishment of execution and control mechanisms so that the introduction of new goods,
services, procedures, or working methods does not create new risks; (b) procurement and
outsourcing which emphasizes that firms must confirm that their contractor and procurement
activities follow the guidelines set forth by the health and safety management system and
adequately communicate it to the contractors; (c) operations planning that states that any
shared offices or co-working spaces, must have a plan for coordinating its system with the other
firms; (e) emergency preparedness which states that apart from recognizing emergency
circumstances, a business must also implement procedures to eliminate or drastically reduce the
The clause covers all evaluations related to management review, internal audit,
monitoring, analysis, and compliance. It further stipulates that a firm must decide which internal
issues need to be assessed, tracked, examined, and reviewed to comply and how often they
should perform these activities (British Standard Institutions [BSI], 2017). Accidents, events, and
employee competence are a few examples of concerns a firm might choose to track.
35
The clause stipulates that organizations shall have a procedure for reporting and
investigating incidents and other nonconformities, as well as for taking corrective action and
dealing with the issues (BSI, 2017). In addition, it shall perform a root cause analysis on the
incident or non-conformity to take the necessary steps to stop a recurrence. The company must
also ensure that its OH&S system undergoes continuous improvement (BSI, 2017).
has been conducted. ISO 45001 is a standardization system that promotes OHS regulations to all
organizational stakeholders. The fundamental goal is to encourage workers' physical and mental
welfare by reducing injuries and diseases within the organization (Foulke Jr, 2019). ISO 45001 is
an advanced implementation of the earlier OHSAS and is intended to replace the latter. The basic
requirements include investigating and reporting all previous incidents related to workers' health
and safety and responsively planning to conduct corrective measures. ISO 45001 applies to all
organizational platforms regardless of the organization's size, context, and nature (Foulke Jr,
2019). Although it may not be mandatory, the standard acts as a legal requirement that is
encouraged due to the rigid structural framework it provides. Additionally, it shares a similar
Fundamentally, some clauses control and monitor the implementation of ISO 45001,
divided into informative clauses and clauses with requirements. Under informative clauses, the
scope is the information provided for understanding the workforce required by the organization
and the relationship between all stakeholders. Normative references are documents cited within a
36
text that constitute content requirements. Thus, terms and conditions are the legally binding
Clauses with requirements are not limited. The organization’s context defines its
expectations regarding workers’ welfare and the protection of the environment (Agus et al.,
2020). The planning elements of ISO 45001 include the documentation of discovered hazards
that affect workers, the environment, and organization performance. The planning elements are
actions.
Leadership and worker participation strongly influence the feasibility of ISO 45001.
Specifically, leadership status determines the organization's output through how the leaders
manage and monitor workers as they perform their paid daily routines. The support clause is
efficient and effective for maintaining an organization's stable growth and performance output
through implementing the policy (Purwanto et al., 2020). It involves using resources to improve
the working conditions of the organization, thereby promoting the competence of all stakeholders
involved. A report form is issued to provide proof of compliance with the clause. The operation
clause depicts the responsiveness of the organization to the occurrence of an emergency. The
operations should be efficient and effective for solving workers' emerging challenges.
The performance evaluation clause describes the overview of the organization's progress
toward achieving its intended objectives. It focuses on the workers' output resulting from their
prevailing working conditions. Finally, improvements provide for potential gaps where the
organization can execute better conditions to comply with OHS requirements. This phase is the
final step during the organizational scope and performance output reporting stage.
37
Additionally, the goals that arise from the implementation of ISO 45001 include the
provision of safe, healthy, sustainable conditions. This effort entails working conditions being of
a protective nature for workers and visitors; preventing injuries and health-related complications,
which apply to workers while they execute their duties; and improving the workspace's
occupational safety and health standards. These standards may include criteria for workers
working at heights in conditions where safety ropes hold them above the ground; the disposal of
dangerous materials, such as chemicals and faulty machinery, which may cause harm to
employees; the issuance of protective equipment, such as gloves and chemical boots to workers
who undertake technical tasks; and equal consideration for realistic working hours that apply to
The latter standard implies that working hours should be viable and not cause health
problems for workers through overwork. Other criteria include the implementation of advanced
ergonomics to ensure that efficiency prevails in the working environment. Workplace harassment
is also covered. Clause 6 will be problematic for SMEs, primarily when identifying risks, seizing
opportunities, and developing remedial measures. The average accident risk is higher for small
firms than for bigger ones (Micheli et al., 2018). Still, the number of injuries is also lower in
small businesses because of a lower headcount. Because of this, SME owners frequently
underestimate the risk in their factories, resulting in a superficial general decline in the
company's health and safety. Additionally, it is less likely for an SME to have a dedicated OH&S
specialist than a larger company. Thus, many of them will unintentionally be non-compliant.
38
Safety professionals should understand that implementing ISO 45001 could result in
organizational changes. These changes may affect individuals in different ways. For instance,
some could support it, while others could oppose the change (Lee et al., 2020). Therefore, small
sites must collect views from the entire firm to understand stakeholders' varying opinions
concerning health and safety risks. However, this step would be unnecessary for minimal
gap analysis based on the standard requirements and the firm's objectives for the OHSMS
different views and engaging with stakeholders helps nurture a culture where everybody owns
the process safety management system. ISO 45001 also affirms that everybody in an
organization has a responsibility, role, and right to safety through an accountability system (Neag
et al., 2020). Similarly, this entire process of engaging with stakeholders is adopted by larger
companies when implementing ISO 45001 for health and safety management.
With the information acquired through stakeholder engagement, managers can determine
the preferred priorities for the firm's OHSMS. Such information would also help establish the
business performance goals the firm aims to achieve through implementing ISO 45001 (Lee et
al., 2020). The firm then aligns the ISO standard's implementation with the actual business
objectives. Additionally, formulating business objectives and aligning them to the standard
enables the firm to generate metrics for measuring the success of the OHSMS and then adjusting
39
to achieve improvement over time (Lee et al., 2020). This step is equally embraced by larger
Following the preceding implementation steps, small-site safety professionals can build
an OHSMS tailored to the firm. With ISO 45001 in place, performance can be tracked against the
identified goals and objectives for continuous safety and business performance (Valentic, 2019).
However, larger organizations can also follow the preceding steps to build a customized OHSMS
for the organization or improve an existing system. This step is thus considered crucial for all
An implementation of the ISO 45001 policy results in benefits that increase workers'
performance by preserving their OHS rights as they execute their duties. The first benefit is the
protection of workers and their sustainable conditions. An eventual reduction of risks may arise
from practices within the organization, such as chemical manufacturing. Implementing the policy
constitutes legal compliance, thereby preventing legal action against the organization due to non-
conformity to legal requirements and ensuring administrative commitment to health and safety
requirements (Morgado et al., 2019). The organizational management can set aside funds that are
In addition, ISO 45001 can easily be integrated with other management systems, and
therefore no resources need to be wasted in changing the organization's context. The standard
promotes legal requirements through the prevention of environmental pollution. Moreover, the
workers are motivated by occupational safety and health regulations being adhered to at their
calling in sick for fear of possible incidents, such as a chemical spillage, which could otherwise
40
be fatal to their health. ISO 45001 promotes a preventive culture within the organization, thus
providing mitigation measures for potential future hazards. Lastly, the policy fosters the cohesion
Evaluating Implementation
guidelines) to food industries, which must adhere to stipulated health regulations, and even
within offices (following instructions to avoid accidents). Even though organizations recognize
the importance of safety in their work environment, achieving it remains daunting. Furthermore,
achieving the required level of protection is a different matter – with many challenges in
The study shows that ISO 45001 can be applied to every organization, irrespective of the
nature of the business, industry, or size. It can be incorporated into their existing management
processes (Shah, 2019). Like other ISO management system standards that have been previously
developed, such as ISO 14001 and ISO 9001, ISO 45001 adheres to the same high-level
structure. The intention of ISO 45001 is to encourage top management to take responsibility for
their employee's health and safety and to help them meet this responsibility. The standard makes
it clear that risk assessment and process hazard analysis are not substitutes for one another but
rather complementary tools that should be used by top management. ISO 45001 also contains
employee training and participation requirements, which are essential for creating an effective
reporting procedures between top management, employees, worker representatives, and other
41
interested parties. The system must be viewed as a two-way process where all parties can provide
One of the main requirements of ISO 45001 is that organizations implement a continuous
improvement cycle for all tasks and processes (National Quality Assurance, n.d.). This process is
not intended to be a set procedure but rather a plan that continually defines the functions required
to improve the organization's health and safety. The aim is to allow organizations to constantly
evaluate their health, safety, and environmental performance using measured data and statistics.
The top management is responsible for creating this system, which must be maintained
The potential benefits of ISO 45001 are reduced insurance premium costs, occupational
incidents, and lower turnover and absenteeism. The ultimate effect is that a company's
instills a health and safety culture to drive and actively involve employees in OHS and meet legal
and regulatory needs. Other benefits are improved business reputation, enhanced staff morale,
An organization can implement ISO 45001 by adopting a direct or indirect approach. The
direct method means an organization has no existing Occupational Health and Safety
Management System (OHSMS). By contrast, the indirect approach means that a company has a
basic management system but is not compliant with ISO 45001 (ISO & UNIDO, n.d.). In most
cases, organizations should implement ISO 45001 using the direct approach, allowing them to
organizations have everything in place from the start and do not have to go through the process
ISO 45001 can be implemented by many organizations, including private and public
sector organizations, third-party service providers, voluntary organizations, and charities. It can
also be implemented in different industries. However, this study is restricted to elaborating on its
The research included case studies of ISO 45001 implementation in smaller organizations
compared with those in larger organizations. These were achieved through interviews with ISO
Existing studies have shown that the company size is a critical antecedent in
companies' perspectives on Occupational Health and Safety (OHS). The researchers incorporated
small, medium, and large companies in the study. Morgado et al. (2019) established that size or
the number of employees was not a critical factor in implementing safety standards. Instead,
safety awareness, safety culture, and the availability of personal protective equipment are crucial
implementation remains a vital tenet for large and small firms wishing to enhance safety
standards within the company. However, due to ISO 45001's novelty, the researchers
(Morgado et al., 2019). Purwanto et al. (2020) support the premise that company size is not
critical in implementing the protocol. ISO 45001 has specific attributes that make it applicable to
both small and large companies. In justifying this, the author says, "ISO 45001: 2018 is also
designed to assist organizations of all sizes and industries, which are expected to reduce
workplace accidents and diseases throughout the world" (Purwanto et al., 2020, 1982).
43
Accordingly, based on these researchers, the OHS specifications, rather than the company size,
companies in implementing safety standards. Garnica & Barriga (2018) based their research on
Brazil, where studies show that about 720,000 job-related injuries occur every year. The
accidents adversely affect work performance and the overall brand equity of these companies
(Garnica & Barriga, 2018). A knowledge gap exists in identifying smaller companies' unique
challenges regarding safety implementation. Filling this deficit provides policymakers and
managers in the respective organizations with the necessary framework to implement safety
standards such as ISO 45001. According to the authors, smaller companies have a more
dangerous work environment than bigger ones (Garnica & Barriga, 2018). In addition, smaller
companies often lack the means and capacity to manage these risks in the work environment.
The authors say, "Interventions to manage risks in small enterprises are ineffective because of
few available resources and lack of solid management and awareness of work safety" (Garnica &
Barriga, 2018, p. 1). Mashwama et al. (2018) conducted a similar study focusing on small and
medium enterprises in South Africa. The research revealed several shortcomings these
companies face in implementing safety protocols on their premises. Some primary examples
include inadequate health and safety education, poor communication, and poor technical skills.
Additional challenges include the lack of management commitment and insufficient tools and
equipment for safety (Mashwama et al., 2018). Therefore, these studies agree that small
On the other hand, larger companies are more likely to utilize their financial capabilities
to implement ISO 45001. Existing studies have shown that financial incentives play a critical
44
role in the effective and efficient actualization of OHS initiatives. For instance, Cohn & Wardlaw
(2016) acknowledge that companies invest large amounts of resources in leveraging workplace
safety the same way they do in other endeavors like research and development, equipment, and
other aspects that require financial input. For this reason, the authors argue that a firm's safety
primarily relies on the financial resources at an organization's disposal (Cohn & Wardlaw, 2016).
implement safety protocols and standards. However, most large companies have financial
incentives that enable them to establish safety protocols and transition from older to newer
standards (Cohn & Wardlaw, 2016). Tadesse & Admassu (2006) used the International Labor
Organization (ILO) data to illustrate that financial constraints have prevented many employers
from implementing the required safety standards. Small companies and startups with limited
budget view safety concerns as a luxury they would not want to spend their money on (Tadesse
& Admassu, 2006). De Oliveira Sousa et al. (2021) assert that high-performing companies regard
leading to increased financial output. Thus, larger companies with better financial resources are
Due to its novelty, a literature gap exists in the effective implementation of ISO 45001
for both small and large companies. Compared to OHSAS, ISO 45001 has new features requiring
organizations to factor in during the actualization process (Lui et al., 2022). As illustrated by the
authors, ISO 45001 incorporates the aspect of the organizational environment and the impact of
leadership. It also encompasses employee participation and the effective management of risks
(Lui et al., 2022). According to the authors, the main organizational barriers faced by companies
45
when implementing ISO 45001 include inadequate motivation and the lack of tangible and
intangible resources (Lui et al., 2022). The costs of implementing the IS0 45001 standards differ
between small and large companies. Companies that wish to redefine their safety culture with
this protocol must attend courses, purchase standards, and hire consultants and auditors (Sharp,
2019). The estimated cost for a small organization is between $10,000 and $15,000 (Sharp,
2019). However, large organizations might spend more considering their size, number of
employees, and safety requirements. Other pertinent aspects that could influence the costs
include the level of occupational health, the complexity of associated processes, and the safety
protocols already present in the workplace (Stojanovic, 2017). Despite the lack of concrete
knowledge regarding ISO 45001, the existing evidence shows that cost is among the main
barriers to the practical realization of the safety protocol. In addition, companies will have to
continue spending a lot of money to ensure that they revolutionize their culture to align with the
ISO 45001 safety requirements. Thus, both small and large companies face problems associated
Besides the cost, knowledge deficit is another significant aspect that adversely affects
small and large organizations' ability to implement ISO 45001 successfully. Researchers have
conducted several studies to establish the role and impact of knowledge in enforcing safety
standards. Le et al. (2020) conducted studies to assess the effect of awareness as an antecedent to
the effective establishment of safety standards. One of the investigations found a "lack of health
and safety awareness of top management" as one of the significant barriers (Lee et al., 2020,
423). In addition, other studies have also looked at the value of continued education when
establishing new safety standards within an organization. As illustrated by the authors, ISO
45001:2018 has more requirements than previous versions. Its proper implementation requires
46
commitment, leadership, and the participation of all stakeholders at different levels of the
company (Šolc et al., 2022). As a result, the organization has a critical role in ensuring that it
creates knowledge and supports employees transitioning from one safety regime to another (Šolc
et al., 2022). Large organizations perform better in developing expertise and ensuring that
everyone understands the requirements. Precedence from various safety protocols and, more
importantly, mentors and leaders guarantee the proper establishment of the new safety standards.
Accordingly, in light of the barrier to education and knowledge acquisition, larger companies are
Resources and time are another significant concern for realizing the ISO: 45001 safety
protocol. The proper implementation of any safety standards requires the availability of time and
resources. Since this is a continuous process, stakeholders must set aside enough time to ensure
they meet the desired objectives and goals (McKinnon, 2013). However, large sites could face
significant challenges in implementing the ISO: 45001 protocols due to time constraints.
However, the major challenge for smaller organizations is the lack of adequate resources.
Besides finances, firms need additional resources, ranging from human capital to the necessary
natural, infrastructural, and technological inputs (McSween, 2003). The author says, "The
organization must initially determine and provide the resources necessary to establish,
implement, maintain and continually improve its OH&S management system" (ISO 45001 -
Clause 7: Support & Clause 7.1: Resources, 2018). The organization must ensure that it avails
itself of the resources promptly. More critically, it must establish a system that enables the
efficient flow of these assets to avoid delays and any other barriers that adversely affect the
implementation process (McKinnon, 2013). Large firms have the required resources to achieve
this objective. However, gaps in knowledge exist regarding the utilization of safety resources in
47
multi-site and multi-employer companies, such as mergers and acquisitions. The evidence shows
that mergers and acquisitions, especially where the constituent companies have not established a
common culture, can experience problems establishing safety protocols. Without a mechanism to
share resources, communicate efficiently, and engage in everyday tasks, large entities could face
challenges implementing ISO: 45001. However, for smaller sites, the close-knit structure enables
them to collaborate and cooperate in resource utilization, making establishing safety protocols a
success (McSween, 2003). Regardless, researchers should perform more studies for multi-site
and multi-employer firms to understand and appreciate the challenges associated with ISO:
Despite inconclusive evidence, existing proof shows that individuals working in small
and medium companies have disproportionate exposure to hazardous situations in the workplace.
The authors illustrate that "Those working in SMEs are more frequently exposed to hazardous
situations and suffer more work-related injuries and illnesses than those working in large
businesses" (Legg et al., 2015, p. 190). As a result, implementing ISO 45001 remains one of the
most significant decisions for small and medium companies, regardless of the numerous
limitations (Kheni et al., 2010). SME companies enjoy several fundamental opportunities at their
disposal. The relatively smaller size of the company makes it easier to train and build capacity
among the employees concerning the new standards (Legg et al., 2015). In addition, the
48
management has better means of communicating with stakeholders and setting achievable goals
for the company (Kheni et al., 2010). Unlike in large units, managers have an easier task
managing small companies and measuring performance against the established goals (Legg et al.,
2015). In cases of mistakes, managers can correct them with only a few barriers compared to
cases where it has happened in a large organization. Therefore, such opportunities enable various
stakeholders in SMEs to identify the safety loopholes and use ISO 45001 as a model to
ISO 45001 gives small businesses more incentives concerning their brand image and
competitiveness. Managers at SME levels are more motivated to foster their brand image by
venturing into an endeavor to leverage their safety and health protocols in the company. Since
ISO 45001 adoption is voluntary, small enterprises that integrate this safety model into their
2019). The author says, "It shows that the business is committed to working within a set of health
and safety principles, demonstrating to all stakeholders that the business is socially responsible"
(Georgievska, 2019, par. 9). Researchers have addressed the critical role that occupation safety
has in a company's brand image and equity. Such an organization will attract employees and,
more importantly, customers who want to associate themselves with the firm (Miles & Mangold,
2014). Also, the continued safety concerns via injuries and accidents place the small business at
constant risk of legal ramifications such as lawsuits. The firm spends much time and resources in
court while jeopardizing its already-established name (Greene & Latting, 2004). Therefore,
factors associated with the brand image should incentivize smaller companies more, considering
they lack the same marketing capabilities and customer base as their larger counterparts.
49
A knowledge gap exists concerning the opportunities or relative advantages that large
However, existing research continues to demonstrate the value of precedence. Since large
organizations benefit from the previous establishment of earlier versions of ISO safety standards,
implementing ISO 45001 becomes an increasingly easy task (Campanelli et al., 2021). Many
large companies relied on the previous OHSAS 18001 as their main anchor in establishing a safe
environment. However, as the author demonstrates, OHSAS 18001 provided a platform for
adopting ISO 45001 due to organizations' need for a standard with precise terminology,
functionality, and scope (Campanelli et al., 2021). Unlike large companies, many small firms
lack the necessary foundation to establish future safety standards. In addition, the previous
OHSAS 18001 prepared large companies to take up the leadership roles required in ISO 45001.
In most firms with the OHSAS, the stakeholders had already established the necessary leadership
mechanism to enable them to survive under any new safety model (Uzun et al., 2018). As
elaborated in studies, ISO 45001 has a salient place for leaders who play an active role in leading
and contributing to the health and safety protocols in the company (Uzun et al., 2018). Thus,
large companies benefit from precedence in their quest to implement ISO 45001 as the preferred
Large companies that had already implemented OHSAS had the prerequisite environment
to enable them to succeed with ISO 45001. Studies in the construction sector have shown that the
organization (Rajaprasad & Chalapathi, 2015). OHSAS enhanced safety culture, improved
employee morale, and set the necessary standards for safety training and continual improvement
(Rajaprasad & Chalapathi, 2015). Lafuente & Abad (2018) acquired the same findings in their
50
study to assess the impact of the OHSAS 18001 in establishing a safety culture in the
organization. According to the research, OHSAS 18001 provides standards that enhance
resolves incompatibilities within the safety management systems, creating favorable workplace
conditions for employees working in risky organizations (Lafuente & Abad, 2018). The
outcomes also align with the research findings of Campanelli et al. (2021), which showed that
the practical realization of ISO 45001 within an organization requires a longstanding culture of
safety and health considerations. Therefore, large organizations have leverage in implementing
ISO 45001 because of the successful history with previous safety protocols like OHSAS.
adoption of ISO 45001. However, a knowledge gap exists regarding managerial devotion in large
and small organizations. The authors say, "Management commitment has the maximum driving
power, and the most influential factor is safety policy, which states clearly the commitment of
top management towards occupational safety and health" (Rajaprasad & Chalapathi, 2015, p.). In
another study in the Malaysian manufacturing sector, the researchers identified a lack of
employees' exposure to hazardous materials (Hassan et al., 2020). When employers have a
positive attitude towards safety, they are more likely to train employees and encourage the
establishment of safety protocols like ISO 45001 (Hassan et al., 2020). In their study, Payne et
al. (2017) investigate the impact of organizational commitment to safety in small and medium
enterprises. According to the authors, the need to implement a safety culture is crucial despite the
organization's size. The devotion to promoting safety in a firm leads to a safe climate and an
51
organizational culture devoid of injuries and exposure to materials that jeopardize workers'
health (Payne et al. 2017). Accordingly, these researchers believe that regardless of size, a firm's
protocols.
Additional studies have demonstrated the value of organizational commitment for small
and large sites in implementing safety. The leadership of an organization plays a critical role in
ensuring that the firm has a devotion to creating a safe environment for all employees.
McGonagle et al. (2016) regard commitment to safety as the most significant aspect of
establishing a safe climate for all firms, regardless of size. When workers perceive that the
company prioritizes their safety, it becomes increasingly possible for them to perform at the
highest level and improve their productivity (McGonagle et al., 2016). Organizations
training programs for employees and managers at different levels (Payne et al. 2017). Based on
the literature review, it remains apparent that small and large (sites) firms have equal
commitment (Payne et al. 2017). As a result, it shows that the successful realization of the ISO
45001 standards does not entirely depend on the company size. Therefore, managers must
demonstrate their commitment to safety, creating a culture and environment that supports the
Another literature gap exists regarding whether employees have a role in implementing
ISO 45001. Some researchers speculate that employees in larger organizations have more
52
responsibility for adopting safety standards than their counterparts in smaller units. Studies on
employee roles have demonstrated their need to maintain caution and a safety mindset (Jonathan
& Mbogo, 2016). Another significant model proposed by the author is the shared responsibility
framework. The authors say, "The 'shared responsibility' model assumes that the best way to
reduce occupational accidents and disease levels relies on the cooperation of both employers and
employees" (Jonathan & Mbogo, 2016, 1). A study by McGonagle et al. (2016) has shown that
teamwork plays a significant role in implementing safety standards, especially for smaller and
tightly-knit firms. Research has shown that employees working in a team setting are less likely to
framework promotes mentorship and ensures that everyone is responsible for their partner or
counterpart during the execution of various duties (McGonagle et al. 2016). Although companies
can implement teamwork regardless of their size, existing studies show that smaller firms are
more likely to embrace this form of collaboration due to the ease of management. Accordingly,
this makes it easier for the employees to implement the much-needed safety standards.
Large companies have a critical role in creating safety by empowering employees. The
larger the company, the more likely the employees will face numerous risks and hazardous
conditions that affect their welfare and well-being. Regardless of the necessary safety protocols
and standards, an organization cannot succeed if it does not empower its employees. Carmeli et
al. (2020) propose a concept known as inclusive leadership as an antecedent for a safe culture in
the workplace. According to the authors, inclusive leadership promotes accessibility and
openness and ensures that the leader is always available for the rest of the employees (Carmeli et
al., 2020). The research findings align with what Jonathan & Mbogo (2016) found regarding the
impact of shared responsibility. Essentially, the literature review shows that both the employer
53
and the employee have equal stakes in ensuring a safe and healthy environment where employees
remain free from harmful or hazardous situations. Aris (2003) proposes a model for change to
improve safety conditions within the workplace. Firstly, the firm must begin by assessing the
stakeholders' commitment to change before engaging in training and capacity building. The third
monitoring progress (Aris, 2003). When stakeholders utilize an inclusive leadership model
proposed by Jonathan & Mbogo (2016) and Carmeli et al. (2020), firms have a better opportunity
A study gap exists concerning the time difference in implementing ISO 45001 in small
and large companies. Researchers have focused on the factors that influence the speed of
implementing policies in the workplace. The organization's size is significant in determining how
fast the policymakers will implement proposals in a company. For instance, smaller companies
are more likely to expedite the policy adoption process due to the few employees and the
smallness of the firm (Ford, 2009). However, some researchers argue that larger organizations
will speed up the policy execution process due to superior resources and know-how. Researchers
have also examined implementation issues by focusing on organizational change (Wiesner et al.,
2004). Some studies have shown that larger organizations have a more efficient change process
than their smaller counterparts (Ford, 2009). Small and medium enterprises have limited human,
financial, and material resources, making it challenging to transition from one state to another.
However, in some instances, the smallness of an organization can work in its favor (Wiesner et
al., 2004). The closer relationships that small firms have with their market make them more
responsive to external forces. In addition, as the author says, "Both loyalty and geographic
54
proximity can work in favor of the SME, and they may have an advantage in being able to read
the signs of change early" (Wiesner et al., 2004, 5). Additional studies on the role of size in
organizational change have shown that it has a significant impact on the fluidity or rigidity of the
change process. Although some studies have recognized smallness as an advantageous tenet in
the adaptation to change, it could hinder the transition in some cases. The lack of formal controls
in SMEs could hinder the change process, especially in the latter stages of the transformation
(Ford, 2009). Large companies will benefit from the company's hierarchical structure, enhancing
the much-needed change (Ford, 2009). Accordingly, researchers have developed different
conclusions concerning the impact of size on policy implementation and change processes.
The speed with which organizations implement policies gives researchers a glimpse into
the time taken to adopt policies such as ISO 45001. The successful execution of this change
would require the input of various stakeholders, including organizational leaders and employees.
The main advantage of small companies is their lack of bureaucratic barriers (Ford, 2009). The
lack of such hindrances makes it possible to roll out ISO 45001 and accept it as part of the
organizational culture. However, as Wiesner et al. (2005) illustrated, the lack of various
resources could also slow the process, making it difficult for the stakeholders to realize the
much-needed changes. The functional controls and hierarchical structures could hasten the
change process for large organizations mainly due to the general organization and stakeholder
collaboration (Ford, 2009). As a result, the relevant stakeholders will quicken the policy changes
to benefit all the stakeholders. Accordingly, due to the differences in research findings, the time
taken to implement changes related to safety standards remains a gray area for researchers.
Numerous factors, such as the organizational structure, availability of resources, and experience
55
with previous protocols, will determine the speed of change. Therefore, this remains an area that
A literature gap exists concerning the speed and efficiency of adopting safety standards
between large and small firms. Flexibility in the adaptation of safety protocols remains a
significant aspect for consideration. A construction company might not necessarily assume ISO
45001 the same way a manufacturing industry would due to the differences in structure,
leadership, and level of risk. As a result, firms must maintain flexibility to enhance the much-
needed modification of the safety codes. Englehardt & Simmons (2002) address technology's
critical role in organizational flexibility and adaptation to changing times. The researchers have
also played a significant role in identifying the characteristics that make an organization more
flexible. The authors say, "Flexible organizations typically have been thought of as having less
top-down control and more team and individual empowerment" (Englehardt & Simmons, 2002,
113). In addition, flexible firms appreciate risk and encourage individuals to try new ways of
doing this. Organizational aspects such as the level of formalization and the degree of
centralization will also determine whether an organization is flexible (Hatum et al., 2006).
Although it remains unclear which large and small companies are more relaxed, factors such as
the organizational hierarchy, decision-making model, and employee empowerment play a critical
role (Hatum et al., 2006). Therefore, other flexibility-related factors besides size could play a
crucial role in determining whether an organization will adopt ISO 45001 successfully.
Research on ISO 45001 has demonstrated the need for flexibility and the ability to adapt
frequently. For instance, the employer has a fundamental role in enhancing the safety and health
of all workers. However, as the author illustrates, to achieve this requirement, "The employer
56
needs to adopt a new approach and new instruments to perform an efficient management of
occupational health and safety" (Darabont et al., 2017, 2). The creators of IS0 45001 deliberately
established this standard to meet the needs of organizations regardless of their size, structure,
nature, and type. As a result, organizations must only demonstrate their commitment and desire
to adhere to its specific tenets (Darabont et al., 2017). Flexibility is crucial in picking things that
work for a particular company and disregarding those that lack relevance. Regardless of
company size, firms only need to focus on creating a seamless environment that promotes
2006). Therefore, managers must create organizational structures that support flexibility and
adaptability, especially with the ever-changing policy and regulatory business environment.
RC14001 accreditation has existed for several years, with SAI Global being the first to
achieve it as a certification body. SAI Global (2022) conducts its activities in the US but has
Responsible Care with ISO 14001 requirements. As ISO 14001 majors on environmental issues,
the RC14001 focuses on expansions that address multifactor like “environmental, health, safety
and security” (EHS&S) concerns (SAI Global, 2022, p. 1). It enables firms to implement a
management system that conforms to ISO 14001 ACC’s Responsible Care. Currently, the
Responsible Care initiative is found in over 50 countries, and the "International Council of
Chemical Associations" members are responsible for leading it. “Responsible Care Management
System” (RCMS) contains the principles and codes that guide management practices (SAI
Global, 2022, p. 1). The RCMS also transforms these guidelines into the old “Plan-Do-Check-
Act” management cycle. Its goal is to prevent environmental injuries, harm, or accidents (SAI
57
Global, 2022). RCMS is also a product of the ACC and represents the US chemical industries
The implementation of RC14001 is found across different sectors of the economy. For
example, research shows that reliance industry limited (RIL) adopted the RC14001 as a
and "distribution with adequate use of chemicals" (Singhania & Saini, 2022, p. 107). RIL
Chemical) compliance materials. The integration is a measure for safeguarding human and
environmental health (Singhania & Saini, 2022). These industries must abide by the law in all
functions and operations. For example, RIL’s manufacturing units work under ISO 14001 as an
& Saini, 2022). These manufacturing sites also received a 5-star audit from UK’s British safety
council. Singhania & Saini (2022) found that these audits are primarily done to identify early
political and environmental signals at the operations sites. Thus, RIL also utilizes RC14001 and
From the implementation process of ISO 145001, two research gaps were evident. First,
there is no clarity on cost implications for small and large firms. The literature review highlights
that both small and large organizations face challenges associated with the financial burden of
implementing ISO 45001. However, there is a lack of factual knowledge about the actual costs
involved, which organizations might have to bear to ensure compliance with the safety protocol.
Secondly, the review indicates that the knowledge deficit remains a significant barrier to the
effective implementation of ISO 45001, especially for smaller organizations. It highlights that
58
large organizations might face challenges in implementing the protocol due to time constraints
and inadequate resources. There is also a gap in knowledge regarding the utilization of safety
resources in multi-site and multi-employer companies, such as mergers and acquisitions. Hence,
Chapter 3: Methodology
Participants in the study included professionals implementing ISO 45001 at small and
large sites. The study required a survey to reach the professionals responsible for
implementation. The survey was conducted to determine the participants' knowledge and
understanding of ISO 45001 and its impacts. Respondents were also interviewed about the
The target population for the study was professionals who had implemented ISO 45001,
and the technique used in selecting them was purposive sampling. This sampling method is
research findings and insights. Purposive sampling also decreases the possibility of bias and is
associated with high flexibility, which assists researchers in saving both money and time.
Researchers can also obtain considerable information from the data they have gathered.
(Santesso et al., 2020). There exists no other research method that can successfully provide this
broad capability. When performed correctly, surveys allow a researcher to collect vast
information about behaviors and opinions in making critical decisions. Additionally, surveys can
assist in gauging professionals' personal experiences and views. Conducting a survey also
ensured that an accurate sample was used to gather information to draw results and conclusions.
The survey was administered online through social media (LinkedIn). The aim was to understand
how the sites implemented ISO 45001 and the timeline and significant barriers to
implementation.
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Interviews were preferred and necessary for data collection in this study because they
implementing ISO 45001 at small and large sites. Interviews allow for the collecting of robust
and detailed data on specific practices and processes different firms adopt to guarantee
compliance with ISO 45001 (Heras‐saizarbitoria et al., 2020). Interviews permit the researcher to
discover challenges or barriers that may have been encountered during the implementation
process. As a result, it offers meaningful information about the difficulties that may arise and
employable strategies that can overcome these challenges (Heras‐saizarbitoria et al., 2020).
Through the interviews with ISO 45001 professionals, the researcher gained a more
comprehensive understanding of the subject and gathered sufficient data that may not have been
easily obtained through other methods. It allowed the researcher to establish a rapport with the
participants and clarify any misunderstandings or ambiguities during the data collection process.
use open-ended questions to collect detailed information (Weller et al., 2018). Open-ended
questions were a valuable tool for gathering the qualitative data in this study on how smaller sites
are implementing ISO 45001 compared with larger companies. These questions allow
participants to freely express their thoughts, opinions, and experiences, providing a more in-
depth understanding of a particular subject (Tasker & Cisneroz, 2019). They also permit the
researcher to explore themes and patterns that may emerge from the collected data. In this study,
open-ended questions were appropriate as they provided a means to gather information on the
specific practices and processes that smaller and larger sites are implementing to comply with
ISO 45001. The data was then synthesized and analyzed to understand the differences and
similarities between smaller and larger firms and their plans to ensure ISO 45001 compliance.
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Open-ended questions also allow for exploring any challenges or barriers encountered in the
implementation process, providing valuable details for future improvements (Tasker & Cisneroz,
2019). Ultimately, the use of open-ended questions in data collection ensures that the
perspectives and experiences of the participants are fully captured, providing a rich and detailed
instructions were provided alongside the questions to inform the researcher about how the
Interviews are a commonly used method of data collection in qualitative research, and they offer
several advantages when studying the implementation of ISO 45001 in small and large sites. One
experiences and personal viewpoints, thus elicitation of quality data (Fritz & Vandermause,
2018). Interviews allow for follow-up questions and clarification, which helps uncover nuances
and complexities in participants' experiences. Additionally, they provide a more personal and
interactive experience for respondents through reflective responses and increase their willingness
to share information (Fritz & Vandermause, 2018). However, interviews also have several
disadvantages that should be considered. One disadvantage is the substantial time and resources
required to conduct and transcribe interviews (Barrett & Twycross, 2018). The quality of the data
collected through interviews highly depends on the interviewer's skills and abilities, such as
building rapport with participants and asking open-ended questions. They can also be biased if
the interviewer has preconceptions or opinions about the studied topic, which can affect the data
collected (Barrett & Twycross, 2018). Lastly, some of the target population of professionals who
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have implemented ISO 45001 were busy and had difficulty scheduling an interview, which
limited the sample size and data representativeness. These limitations were carefully considered
when settling for interviews as one of the primary data collection methods.
After the data were collected, they were analyzed using thematic analysis (TA). Many
concepts were identified and summarized from the set of data. Thematic analysis is essential
because it enables the researcher to categorize and divide large amounts of data in ways that can
(personal) details such as participants' opinions, views, and experiences, which explains why this
approach is practical when obtaining data from surveys. Generally, TA aims to identify patterns
or connections (whether explicit or implicit) in a data source. The method is often used in fields
such as philosophy and psychology because they study a person's thoughts through interviews
and questionnaires. A deductive approach helped the researcher to develop the underlying themes
Deductive reasoning was necessary for developing themes from collected data because it
provides a structured, organized, and efficient approach to analyzing the data. It starts with a pre-
existing theory or hypothesis, which is then tested and refined based on collected data (Sternberg
et al., 2021). In this study, a deductive approach allowed the researcher to test their hypotheses or
preconceptions about how smaller and larger sites are implementing ISO 45001 and determine if
the data support these predeterminations. The deductive reasoning also ensures that the themes
that emerge from the data are based on clear and concise definitions, making it easier to
accurately compare the results between different sites and draw valid conclusions (Sternberg et
64
al., 2021). These scholars added that it allows researchers to identify any unexpected findings or
deviations from preconceptions. In this study, deductive reasoning was meant to provide valuable
Study Design
The research used a qualitative multiple-case study design. This researcher hypothesized
that the total costs of implementing ISO 45001 would be relatively low for organizations that had
already achieved ISO certification. This study employed a questionnaire-based survey to canvas
the opinions of top managers and professionals charged with implementing the ISO standard.
The population of this study included top managers and professionals in the three
industries under investigation. Accordingly, purposive sampling was used, where the selected
participants had to meet specific criteria. In particular, the participants must be employed at
small- and large-site companies in the aviation, construction, and oil and gas industries. They
were also required to be responsible for implementing (or to have implemented) the ISO 45001
standard in their organizations. Owing to the busy schedules of the potential participants, the
researcher interviewed six respondents, three from small sites and three from large businesses,
Purposive sampling was relevant in selecting participants for this study, given that it was
qualitative and allowed the researcher to target specific respondents with relevant expertise and
experience in ISO 45001 execution at small and large sites. Sampling is applicable in qualitative
research when the researcher (s) is interested in meticulously studying a phenomenon and
requires a sample representative that reflects the entire target population (Staller, 2021). In this
study, purposive sampling enabled the selection of participants who could provide valuable
65
information and their knowledge about the different processes and practices applicable when
implementing ISO 45001 small and large sites. It also ensured that the diverse sample
represented different perspectives and experiences. It allows scholars to achieve data saturation,
providing new information gained from additional participants (Staller, 2021). Thus, purposive
sampling was an effective method of selecting participants for this qualitative research since it
Research Method
This section describes the methodology employed to perform this research. The key areas
discussed are the study design, population and sampling, data collection techniques, analysis, and
reporting. The researcher employed a qualitative case study design appropriate for the current
study's objectives, scope, and data. Qualitative case studies are small-scale exploratory projects
that are limited in scope and easily repeatable. They empirically explore how a specific
phenomenon is implemented in a local context. Qualitative data collection and analysis provide
descriptive accounts highlighting participants' experiences. This approach allows the researcher
to engage in a close description of real-life situations. This study's key outcome was to identify
the best practices and lessons learned so that ISO 45001 implementation can be improved
Data Collection
The study used a questionnaire (see Appendix 1) for the data collection. Questionnaires
usually contain two forms of questions to collect data: open-ended and closed-ended questions.
The latter allowed the researcher to obtain qualitative data, and the questionnaire employed
66
open-ended questions. The aim was to get detailed insights into the differences between small
and large sites in the aviation, construction, and oil and gas sectors.
conducting surveys in this study, the investigator ensured an accurate sample for gathering the
data, which assisted with conclusions. The researcher administered the surveys online through
LinkedIn. Through the surveys, this study probed a wide range of elements regarding how the
sites have implemented or are implementing ISO 45001. The other focus areas were determining
the timeliness and timelines of various sites to implement this standard and identifying the
primary challenges faced during the implementation process. Before participants commenced the
research and agreed to participate, they received a consent form to ensure they understood the
overall research process and objectives. Furthermore, the consent form emphasized the
Surveys are a valuable tool in conducting qualitative research on the ISO 45001
implementation in small and large sites. Surveys offer the advantage of collecting data from a
large number of participants in a relatively short time (Hennink et al., 2020). It allowed the
Surveys also accommodate anonymity, increasing participants' willingness to provide honest and
candid responses (Hennink et al., 2020). It is less complicated to administer and analyze them,
hence a cost-effective option for collecting data. Surveys can be structured in such a way as to
elicit detailed information about specific aspects of a study, including challenges, successes, and
areas for improvement (Merriam & Grenier, 2019). Therefore, surveys were suitable for this
However, despite the advantages, surveys have disadvantages that should be considered
when conducting qualitative research on implementing ISO 45001 in small and large sites. One
major drawback is that they can be limited by response bias, as participants may not answer
truthfully or fully understand the questions being asked (Santesso et al., 2020). Surveys rely on
self-reported data, which is not often accurate or complete. The tool is limited in capturing the
expected simple and concise answers (Merriam & Grenier, 2019). Surveys design and
administration require careful consideration and expertise. That is because the quality of the data
collected is highly dependent on the survey's structure and the way it is administered (Merriam &
Grenier, 2019). These limitations were accounted for when the researcher decided to use surveys
for data collection in this qualitative research on implementing ISO 45001 in small and large
sites.
A themed approach to the qualitative research multi-case study design was adopted. The
researcher categorized the ISO 45001 implementation processes and factors for the different
industry sites, the various timelines required for implementation, and the barriers the sites
experienced. Organizing the ISO 45001 implementation processes and elements for other
industry sites is important because it helped this researcher understand the similarities and
differences in how ISO 45001 is being implemented in various sectors. It permitted the
researcher to identify patterns and trends and gain more in-depth thoughts on each type of site's
specific challenges and opportunities. Categorizing the implementation processes and factors
also helped the researcher identify best practices and make recommendations for improvement. It
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also provided valuable insights to organizations looking to implement ISO 45001 by highlighting
the strengths and weaknesses of different approaches and by providing a roadmap for successful
implementation.
In addition, categorizing the ISO 45001 implementation barriers that different firms have
experienced was important because it allowed the researcher to understand the common
challenges faced by organizations during the adoption phase. It provided a clear-cut picture of an
organization's obstacles, allowing the researcher to identify similar trends and patterns in the
data. By understanding the common barriers, the researcher could recommend improvement
areas while guiding companies anticipating implementing ISO 45001. Categorizing the
hindrances facilitates the prioritization of the enhancement areas, allowing organizations to focus
their energies on the most critical aspects. The information also promotes designs that target
interventions to address the explicit barriers faced by individual companies or sectors, leading to
The findings were compared and contrasted to identify remarkable similarities and differences,
In recent years, OHS has occupied an important place in the modern industrialized world
and has received much attention in various sectors. Various stakeholders are trying to prevent
work-related illnesses and incidents that might occur in small and large business entities.
According to ISO and UNIDO (n.d.), ensuring good working conditions, free from hazards for
In the aviation sector, airline companies of different sizes have implemented ISO 45001
since its inception in 2018. Research suggests that effectively implementing safety and health
initiatives in the aviation industry contributes to saving the lives of employers and employees
considerably, sometimes extending to saving the lives of the many customers who use the
services on a day-to-day basis (Rogers, 2019). The role of safety and health in the airline
industry is often astonishing to the extent that the public hesitates to travel, leading to revenue
loss and effects on the larger economy. It is aside from the many lives that could be lost. When
companies implement ISO 45001 and become ISO-certified to avert negative consequences,
Makrosafe (n.d.) suggested that the scope should cover terminal operations, such as facilities,
cleaning, and security management. Furthermore, support should be provided for the
commitment to offering secure and safe operational and work conditions to individuals using the
facilities.
In the enforcement and support process and to ensure a holistic approach to health and
safety, it is critical for the aviation industry to consider certain key aspects of this standard
(Makrosafe, n.d.). It should identify and establish common hazards; consider human factors;
investigate incidents, accidents, and illnesses; and examine leadership engagement and
responsibilities. The industry should also effectively identify, manage, and control risks; maintain
systems and measures; and review performance. Rogers (2019) recommended that airlines
establish processes to fulfill OHS standards, such as setting up and communicating a safety
preservation of safety cautions and warnings, and the handling and storage of hazardous
materials to be ISO 45001-certified. The author also highlighted those standards that should
compel companies to conduct operational planning and control, requiring and considering
70
personal and product safety. Among the notable companies that have achieved ISO 45001
Outside of the aviation sector, the oil and gas industry is another sector that is a
significant player in today's economy. Studies have indicated that even though the industry faces
many problems, such as facility upkeep and asset management, the core problems have been
related to workplace safety and environmental laws (NQA, n.d.). Occupational accidents and
diseases are especially evident in the industry's supply chain. They can have far-reaching
consequences and damaging impacts on the environment and employees, eventually requiring
remediation costs to clean up the area and negatively affecting the brand image. Moreover, the
dramatic emergence of renewable energy sources threatens oil and gas firms.
In the current context, ISO 45001 can be instrumental for the oil and gas industry by
assisting the activities that ensure continued efficiency and profitability (Intelex, n.d.). It can also
mitigate work environment factors that may harm the well-being and health of workers. In
particular, when handling raw materials, employees' physical safety can be protected proactively.
By controlling these situations, the likelihood of injuries, accidents, diseases, or harm occurring
is substantially decreased.
strategies, standards, and compliance standards, the construction sector still produces data on
health and safety that is of concern. Organizations in this sector must stay current about various
health and safety risks that employees are exposed to, such as concerns associated with emerging
technological advances, mental health, techniques, and materials. Crucially, companies that
manage their health and safety using a positive approach may have numerous beneficial impacts,
including decreased human costs and the prevention of adverse legal and financial effects.
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Construction firms generally gain effective and powerful tools for improving their employees'
well-being, safety, and health with ISO 45001 certification. Their business performance can be
enhanced by protecting top management from financial and legal fines and safeguarding them
from reputational and commercial damage. The NQA (n.d.) stressed that forward-thinking
construction firms of all sizes must proactively adopt ISO 45001 to prevent risks. They should
continually improve and innovate, reduce business costs, strengthen legal and regulatory
stakeholders (Savage et al., 2020). ISO 45001 provides flexibility by effectively offering a
ISO 45001 can be specifically modified for the construction sector. According to Griffiths
(n.d.), in addition to aligning with previous standards' requirements and mirroring the
construction regulations, the ISO 45001 standard can be scaled to include multiple contractor
combinations at one site. It can be applied to small and medium-sized enterprises (SMEs) and
large companies. Snook (2019) mentioned that ISO 45001 is beneficial since it stresses primary
contractors' responsibility in improving onsite OHS. It also emphasizes the need to involve direct
workers and contractors in the continuous improvement process, which helps identify and
manage risks. Thus, ISO 45001 contributes significantly to all the industries considered in this
research.
Regardless of the industry, business entities consider certain factors when planning and
establishing an OHS management system that can meet the requirements of ISO 45001. When
doing so, the organizational size is crucial because the available expertise, knowledge, and
resources are critical for determining the speed of implementation (45001 Academy, n.d.). In
72
considering ISO 45001 certification, organizations should assess numerous aspects (45001
Academy, n.d.). First, it is essential to understand the core business and the sector (s) in which it
operates. For instance, implementing the standard in a small IT firm with ten workers can be
achieved relatively easily and quickly compared with a large construction company with the
same number of employees. The difference results from the nature of the business and the
Second, companies need to focus on organizational size, considering the number of sites.
The reason for emphasizing size and organizations is that it is evident that assessing risks and
increasingly sophisticated and complex as the number of sites and workers increases. Thus, the
organizations should determine whether they have the required resources, expertise, and ability
to implement a proper ISO 45001. This component is critical when evaluating the rate at which
the implementation process will be performed. The knowledge capability for ISO 45001
implementation and management from beginning to end, meeting the standard's requirements
and terms and ensuring executive support and commitment to OHS within the workplace are all
Overall, the factors mentioned above and considerations relate to the parameters
regarding the organizational context that top management should consider. Similarly,
organizations may be familiar with such parameters if they are already ISO-certified (i.e.,
utilizing other standards, namely ISO 14001 and ISO 9001, to manage the organizational
environment and quality). Accordingly, implementation would not only be easier and more
73
efficient but would also cost less. Thus, increasing implementation success and reducing the
implementation timeframe.
ISO 45001 is still a vital international OHS management system that seeks to guarantee
that workplaces are safer for staff. Its adoption significantly impacts smaller organizations by
helping them to detect and manage health and safety hazards in the office (Campanelli et al.,
2021). During the first few days, ISO 45001 requires smaller companies to review and advance
their health and safety policies, actions, and practices. It often involves investing in new
equipment or employee training, which is often not manageable for organizations with fixed
resources (Noryani et al., 2020). However, the benefits of ISO 45001 implementation go beyond
compliance. It also involves aiding smaller organizations to minimize accidents, injuries, and
illnesses. These issues improve a firm’s reputation and intensify employee morale (Campanelli et
al., 2021). ISO 45001 also facilitates the identification of areas that require the utmost
improvement and establishes goals and quantity progress. These are drivers of continuous
upgrades of health and safety performance (Noryani et al., 2020). Hence, the short-term
implications and influence of ISO 45001 can be positive for smaller sites but only if approached
Unlike smaller organizations, medium-sized sites face diverse challenges and prospects
when implementing ISO 45001. Research shows that, on the one hand, medium-sized companies
have more reliable and available resources for addressing health and safety risks (Sorrell, 2020).
However, on the other hand, these organizations have more complicated operations, processes,
and workplaces or organizational structures, creating obstacles even when consistent health and
safety management is paramount. ISO 45001 supports a structured method for managing health
74
and employee safety-based risks, which medium-sized organizations utilize to align their in-
house policies and practices with their overall strategic goals and stakeholders’ expectations
(Sorrell, 2020). The standard requires companies to involve all their staff in health and safety
frameworks to foster a positive workplace safety culture and improve employee engagement
(Campanelli et al., 2021). ISO 45001 helps medium-sized organizations to prove their
commitment to staff health and safety and legal requirements, and improve their
implements processes and specific procedures to minimize their impact on the ecosystem (Yu &
Jin, 2022). As such, these activities make it safer for employees working in larger companies.
Secondly, it results in cost savings because the company becomes more efficient in its use of
resources and waste reduction (Yu & Jin, 2022). Efficiency implies that larger companies
prioritize the environmental outcome of their activities for the employees and other residents.
Thirdly, ISO 14001 implementation increases larger companies' competitiveness because more
2021). ISO 14001 also enhances the company's reputation and credibility, as it demonstrates an
(2021), ISO 14001 safeguards the sustainability of the company's operations and improves the
overall health and well-being of staff and the environment. Thus, implementing ISO 14001 can
75
bring numerous benefits to larger companies, making it a valuable investment in their future
success.
Compared to larger companies, the implications and influences of ISO 14001 in medium-
organizations may lack many resources available to implement and maintain an environmental
management system (Graafland, 2018). However, companies of average size can still benefit
from the improved environmental performance, cost savings, and increased competitiveness
from regular compliance. On the other hand, the positive reputation and credibility benefits that
organizations because their size allows for closer relationships with customers and greater
community visibility (Carrillo-Labella et al., 2020). In general, the benefits of ISO 14001 for
medium-sized organizations are partially proportional to their size, but the positive impact on the
and influences. Research shows that it can improve employee well-being and safety, increasing
productivity and satisfaction while reducing absenteeism and turnover rates (Jain et al., 2021).
These factors expand the organization's reputation, thus increasing trust and loyalty among
organization comply with legal (law) and regulatory requirements, avoiding potential penalties
and reputational damage (Esterhuyzen, 2022). It is a function that helps the organization gain a
workers' occupational health and safety. OHSMS allows smaller sites to save, reducing the
76
frequency and severity of accidents and incidents and improving the general efficiency of
standardization of occupational health and safety practices across the organization. The
continuity improves routines and productivity and reduces risks (Biswas et al., 2018). An
effective OHSMS helps larger organizations meet their legal and regulatory obligations and
thorough allegiance to occupational health standards and safety to stakeholders, customers, and
employees (Biswas et al., 2018). Furthermore, it advances the organization's reputation and
competitiveness, especially for those in the same sector. Every firm desires to showcase its
engagement with environmental, social, and governance activities (Biswas et al., 2018).
Therefore, studies associate an OHSMS in larger companies with more effective management of
occupational health and safety risks and improving and sustaining reputation and determination
to compete.
influences of OHSMS is similar to that of smaller and larger firms. Research indicates that in
and satisfaction, and at the same time reduces their tendency to skip work and turnover
(Salguero-Caparrós et al., 2020). Similarly, like large businesses, an OHSMS aids medium-sized
companies in complying with all legal and regulatory requirements. These demonstrate their
pledge to utilize various occupational health and safety for stakeholders and customers
77
organizations may vary from smaller or larger sites depending on factors like the size of the firm,
the industry it operates in, and the availability of the resources to support the successful
can severely affect an average-sized company's occupational health and safety and its
The OHSMS has macro and micro influences on both smaller and larger firms. On Macro
Influences, the factors include; legal requirements, organizational reputation, and cost savings.
Research confirms that OHSMS aids organizations in meeting legal requirements and regulations
surrounding occupational health and safety (Górny, 2019). An effective OHSMS enhances a
company's reputation. They achieve these reputational needs by showcasing their unending
commitment to the staff's well-being (Roze et al., 2021). On the cost of savings, implementing an
OHSMS in larger and smaller sites reduces expenses linked to accidents, injuries, and even ill
health. Some of the micro influences emerging from the literature entail providing a framework
for managing health and safety risks and identifying potential hazards in smaller organizations
(Roze et al., 2021). In larger organizations, an OHSMS also acts as a centralized approach for
managing employee health and safety, thus guaranteeing consistent standards across the
company. Therefore, these systems have both macro and micro influences on smaller and larger
firms providing legal compliance, enhancing organizational reputation, reducing costs, and
providing a framework for managing health and safety risks as the primary highlights.
Comparatively, the macro and micro influences of OHSMS are similar for medium-sized
organizations as they are for smaller and larger firms. In terms of macro forces, medium-sized
78
organizations face the exact legal requirements and can benefit from the improved organizational
reputation and cost savings through effective OHSMS implementation (Verra et al., 2019).
Concerning micro effects, a medium-sized organization also benefits from the centralized tactic
to manage health and safety that an OHSMS provides, ensuring uniformity across the
including the need for a more multipart OHSMS because of multiple employees and a wider
variety of hazards compared to smaller sites (Verra et al., 2019). Nevertheless, the benefits of
A response rate of 87% was achieved, and 197 respondents agreed to participate in the
study. Among those eventually included in the research, 53% were classified as working at small
sites, whereas 47% were considered from large areas (Figure 1). This classification was based on
the number of employees suggested by OECD Data (2017). According to OECD Data (2017),
companies can be categorized into different classes and sizes, and although various approaches
may be used, the number of employed individuals is the most utilized parameter. Organizations
with fewer than 250 staff are classified as SMEs and can be divided into medium, small, and
micro-enterprises. However, for this research, these subdivisions were disregarded. Large
organizations also referred to in this study as "large sites," were defined as having more than 250
employees. Figure 1 presents a pie chart showing that 53% were from small sites, while 47%
were from large businesses. The sample companies encompassed organizations from all the
sectors that this research considered for assessment; they included the aviation, construction, and
Number of employees
Small sites (Less than 250) Large sites (250 and above)
indicates that oil and gas industry large sites were the most represented, at 31%. It was followed,
in descending order, by large construction sites (23%), large aviation sites (17%), small
construction sites (14%), oil and gas small sites (9%), and small aviation sites (6%). This sector
representation indicates all of the industries that were considered for investigation. The rest of
80
the findings are reported as either small or large sites because the focus is on comparing how
differently sized sites implement ISO 45001 and establish the timeframes for implementation;
the unique challenges and constraints faced by the companies in the implementation process are
also compared. This approach made the analysis more manageable and more simplified to
follow. Comparing the companies by size and industry would have consumed more time and led
Industry
6%
23%
17%
9%
14%
31%
representatives from small and large sites without considering the industries. The first question
sought to determine whether the respective organization had implemented or was in the process
of implementing this standard. As explained, the essence was to examine how size impacts the
standard's implementation process. Figure 3 indicates that 18% and 11% of the small and large
sites, respectively, had fully implemented ISO 45001, whereas 25% and 15% of small and large
firms, respectively, were yet to implement it but were also working toward doing so. By contrast,
10% and 8% of the small and large sites had not implemented the standard but were merely
considering doing so. Additionally, 2% and 4% of the small and large areas had neither
implemented nor intended to implement ISO 45001. The overall results are interesting because
the general expectation is that large firms, unlike their small counterparts, would strive to meet
all health and safety standards to ensure their public image is reputable.
82
Yes
0 5 10 15 20 25 30
The next question addressed whether the organizations were already ISO 45001-certified.
Figure 4 reveals that 12% of the small sites were already certified, compared with 5% of the
large companies. This more significant percentage arises from small businesses' less challenging
activities and operations. However, a relatively higher proportion (27%) of large sites than small
sites (18%) were in the progress of certification. The same trend was observed among those sites
considering certification for the future. This trend was expected since this standard recently
replaced Occupational Health and Safety Assessment Series (OHSAS) 18001 in 2018, and
numerous companies, especially the large ones, are still planning to implement it. The resources
large companies require far outweigh those needed by small sites. Also, as a means to maintain
their reputation in the global arena as businesses with a safe working environment, large firms
83
are more likely to implement it. In contrast, smaller peers are usually not overly focused on
reputation.
Even though implementing an OHS management standard is voluntary, both small and
large sites are considering its adoption. Because of the reputation (mentioned above), firms
would want to show a high level of cooperation with every interested party and commit
themselves through an effective OHS system and the company employees, as well as the larger
community that the business may impact. They would want to ensure that their activities are
closely linked by actively cooperating with the identified interested stakeholders, not just internal
ones but also external ones. By doing all this, the company can demonstrate a high-level
commitment to working with a set of health and safety principles. It is an element that
benefits are also obtained by implementing this standard, such as continuous improvement,
improved productivity, reduced business costs, decreased OHS risks, safety, and so on (45001
Academy, n.d.).
84
No intention to certify
In progress
Yes
0 5 10 15 20 25 30
The survey also asked whether the participants' organizations implemented the standard
in all organizational functions, activities, sites, and parts. Figure 5 indicates that only 30% and
25% of the small and large organizations, respectively, were implementing it throughout the
whole organization, while partial implementation occurred in 7% of small and 13% of large sites.
85
Whole organisation
0 5 10 15 20 25 30 35
As was the case for the new ISO 45001, more small sites (34%) than large sites (27%)
had already implemented other standards, such as OHSAS 18001. Interestingly, more small
businesses (26%) than large sites (8%) had previously not implemented different measures and
were thus not certified under other criteria. This low adoption rate might be due to less priority
being given to health and safety than would be the case in a large business. The results are
presented in Figure 6.
86
Figure 6: Whether Small and Large Sites Have Other Standards or Certifications
No
Yes
0 5 10 15 20 25 30 35 40
In addition, many small sites (20%) were currently required to be ISO 45001-certified by
their supply chain, contrasted with large firms at only 13%. Conversely, only 16% and 31% of
small and large sites, respectively, were not required to be ISO-certified by their supply chain.
87
No
Yes
0 5 10 15 20 25 30 35
A more significant proportion of large sites (45%) than small sites (13%) required their
supply chains to acquire ISO certification status. However, the proportions were somewhat
balanced, with large and small companies reporting 9% and 10%, respectively. Large sites play a
dominant role, requiring their suppliers to offer safe working conditions, act ethically and fairly,
treat employees with respect and dignity, and utilize environmentally responsible practices in
their activities and operations (Shou et al., 2022). Therefore, the requirement by large sites,
which potentially have contractual engagement with small-site suppliers, that their supply chain
Do you require suppliers within your supply chain to be ISO 45001 certi-
fied?
No
Yes
0 5 10 15 20 25 30 35 40 45 50
The survey results indicated that the clause that most influenced companies, regardless of
size, is leadership and employee participation. Thus, it is imperative for organizations in the
aviation, construction, and oil and gas industries to emphasize and prioritize these clauses during
the implementation process. Other essential aspects include planning, improvement, and
performance evaluation.
Specific sites may be unique in certain ways, and this would call for a situation where
prioritization of various aspects would be necessary, depending on how those sites view the
Figure 9: ISO 45001 Parts That Most Significantly Impact the Company
Clause 10 Improvement
Clause 8 Operation
Clause 7 Support
Clause 6 Planning
0 5 10 15 20 25 30
For large sites, the most challenging parts to understand were leadership and worker
involvement (20%), organizational context (23%), planning (13%), and performance evaluation
(11%). Similarly, high figures were recorded for small sites, as presented in Figure 10, although
to a lesser extent. For this reason, small and large organizations face (nearly) similar challenges
with understanding various clauses. Still, the magnitude of the problem is more remarkable for
The first two significant challenges cited above may have resulted from the working
operation of the new standard. For instance, other OHSAS implement a reactive approach,
primarily focusing on risks rather than solutions. By contrast, the ISO 45001 approach is more
proactive regarding health and safety in organizations, compelling the evaluation and
90
remediation of hazards and risks before they lead to workplace incidents (Gasiorowski-Denis,
2018). The standard requires sites to emphasize objectives to facilitate assessing improvements
and performance to implement this approach; the purposes may vary by topic, including worker
participation. The same method requires firms to require top management or leadership to
actively include OHS in their overall management system (Gasiorowski-Denis, 2018). For this
reason, the approach is new, and many sites are still becoming accustomed to the factors related
to leadership and worker motivation. Undoubtedly, they will face challenges in these areas.
Clause 10 Improvement
Clause 8 Operation
Clause 7 Support
Clause 6 Planning
0 5 10 15 20 25
The clauses the participants found most challenging to meet, regardless of the site, were
leadership and worker participation, organizational context, performance evaluation, support, and
operations (Figure 11). Interestingly, oversight and worker participation (27%) and support (9%)
appeared to be more challenging for small sites than large organizations, which can be attributed
to the inadequate leadership and resources that characterize small companies. In contrast,
organizational context (17%) was the most significant challenge for large sites, possibly due to
Clause 10 Improvement
Clause 8 Operation
Clause 7 Support
Clause 6 Planning
0 5 10 15 20 25 30
Moreover, large sites stressed leadership and worker participation (30%) more
outstanding as the most demanding aspects, followed by planning (18%) and organizational
context (15%). By contrast, areas that were most demanding for the small sites were leadership
and worker involvement (13%), support (13%), and organizational context (7%). Overall, large
businesses indicated holding more substantial views about parts expected to be more demanding
Clause 10 Improvement
Clause 8 Operation
Clause 7 Support
Clause 6 Planning
0 5 10 15 20 25 30 35
In addition, companies felt that certain parts were too demanding and unrealistic. Both
small and large sites exhibited a similar trend in response to this question, with the most widely
selected aspects being worker participation and worker involvement, organizational context, and
improvement. The percentages registered by small sites were 14%, 13%, and 12%, while those
93
by large areas were 27%, 16%, and 11%, respectively, for these three clauses (Figure 13).
Furthermore, large organizations were more emphatic than their smaller counterparts. These
results are consistent with areas that the business enterprises understand poorly.
Clause 10 Improvement
Clause 8 Operation
Clause 7 Support
Clause 6 Planning
0 5 10 15 20 25 30
timelines than their small peers. Figure 14 indicates that most small organizations (85%)
implemented their standards within six months, whereas most large firms (75%) required
between six and twelve months. Notably, a higher percentage of large sites (22%) extended
beyond even twelve months, compared with small businesses (1%). These variations are
determined by many factors, including available resources, expertise, knowledge, and focus
(Sutapa et al., 2020). In addition, for larger companies, other factors may also come into play.
94
6-12 months
Up to 6 months
0 10 20 30 40 50 60 70 80 90
Finally, the key areas where organizations require additional guidance about ISO 45001
are risk and opportunity management, worker participation and consultation, leadership, and
OHS culture (Figure 15). These aspects are common to both types of organizations and should be
considered by the departments responsible for implementing the standard. Nevertheless, other
Figure 15
OH&S culture
Performance metrics
Sector-specific
Occupational health
Incident investigation
Leadership
0 5 10 15 20 25 30 35 40
Chapter 5: Discussion
These results revealed that a smaller proportion of large sites than small sites had
implemented ISO 45001 and considered implementing it. This finding might be related to the
complexities, elaborate planning and implementation, and the significant number of resources
usually involved at large sites. Thus, large organizations may require more time than small firms
to meet the ISO 45001 requirements. On the other hand, for small companies, particularly those
with similar standards already, the transition process is less complex, involving less planning and
resources. Considering that the measure came into force in 2018, which is barely five years, the
Thus, it would be imperative to conduct further investigation to assess the main reasons
large companies are relatively slow in adopting and implementing this standard, despite their
typical desire to ensure certification by all globally recognized standards. On the other hand,
15% of small and 6% of large sites were working toward implementation in the whole
organization, and 2% of small and 7% of large organizations were working toward a part of it.
Hence, a more significant proportion of small sites worked toward the whole organization, while
large businesses may have considered only the most essential components first to ensure an
efficient implementation. It is expected because, with small firms, the processes involve reduced
costs, and planning is less sophisticated. Thus, implementing the standard throughout the (whole)
organization will not be as challenging as when the site is vast. In the latter case, the company
may consider focusing on the most at-risk parts before heading to other less risky areas. Thus, a
The higher requirement for small sites might be because they operate under large
organizations and are thus required to comply with the parent company's needs. Indeed, large
97
organizations often implement health and safety standards as part of their culture rather than
compliance.
These findings are consistent with what other studies have established. According to most
researchers (e.g., Akbar & Ahsan, 2019), an increasing number of large companies (usually large
sites in the current context) believe that all people who make their products (typically small sites
in this context) have the right not only to be safe but also to work in a healthy environment.
Employee well-being, safety, and health have become essential in today's organizations.
Accordingly, many small sites are expected to offer and maintain a safe work environment and to
integrate viable OHS management practices into their activities. Their employees have been
given the right not to accept unsafe work; they also have the right to report unhealthy working
conditions. The firms are expected to acquire, maintain and comply with the needed OHS
permits, including ISO 45001. In addition, they should take responsibility for identifying,
evaluating and managing OHS hazards via appropriate strategies. Thus, these expectations and
requirements may have compelled the small sites to implement many health and safety standards
like the recently enforced 45001. Rewarding or simplifying the activities mentioned under these
ISO certification is a great starting point for the process of quality improvement. Firms
with an ISO certification often emphasize quality more than non-certified organizations. A
corporation must constantly make strategic and operational decisions about implementing an
efficient occupational safety and health (OHS) management system. The suitable framework for
this is provided by the internationally applicable ISO standards, including ISO 50001, ISO 9001,
ISO 14001, and ISO 45001. The standards designers contend that implementing the
abovementioned requirements will not be sufficient to implement the OHS management system
98
successfully. The success elements listed in the standard criteria should instead be filtered out
and provided with consideration for a healthy environment. All three management systems share
the ongoing improvement objective and numerous other formal requirements. Although they
have different approaches and levels of prescription, the ISO 9001, ISO 14001, ISO 45001, and
ISO 50001 standards are consistent with the new high-level framework in terms of content,
World-class organizations uphold exceptional standards in their operations that may not
apply to primary organizations. The implementation of ISO 45001 is relatively rigid and detailed
among world-class organizations. The limiting conditions that control the firm's performance
include efficient resource management and capability enforcement. For example, a world-class
organization does not condone resource wastage due to insubordination. There is a customer
focus, where the organization discourages bureaucracy by promoting customer satisfaction more
than profit-making (Morgado et al., 2019). World-class organizations possess a strategic vision
toward promoting a sustainable working environment. They focus on quality assurance and
promote an optimal environment regarding the safety and health of their workers. Lastly, world-
class organizations create values and virtues that underpin the operations performed by all
stakeholders.
world-class implementation of ISO 45001 policy creates benefits. The cost of incidents is
reduced due to the predictive and preventive measures. Reduced insurance premiums are realized
since the working environment has minimal safety and health incidents (Purwanto et al., 2020).
Furthermore, employee absence and turnover ratios are reduced to enhance the execution of
duties. There is also an improved ability to respond to emerging issues affecting workers
adversely. Therefore, the world-class organization earns international recognition and acts as a
supervising body to benchmark other growing organizations. There are reduced risk levels
It has become relatively easy to measure how close to or far from world-class safety
practices a company is and then improve the situation (Kumar, 2014). However, work
environments vary in many ways, including geographical locations and resource endowment;
hence, safety can still mean different things to different people. World-class safety is a profound
phenomenon that contemporary organizations continue to pursue to meet health and safety needs
in the workplace. According to the Occupation Safety and Health Administration, all workers are
entitled to a secure environment that guarantees protection from preventable hazards. Ideally, the
simplest definition of "world-class" would be the recognition of being among the best.
safety culture compared with others in a similar industry. For others, world-class is a measurable
evaluate safety standards can include employee engagement and training. However, some
scholars would disagree and argue that world-class safety requires sustained effort and that
which ensuring the safety of employees is just one. Firms have sought relevant tools and are
busy implementing and remodeling their designs to suit the desired world-class safety system.
Awards such as America's Safest Companies recognize efforts to ensure high safety standards.
Several factors are considered, including the leadership management of safety practices, the
involvement of employees in the safety process, training programs, innovations that promote
safety despite challenges, and the rate of injury against the average frequency of occurrence in a
specific industry.
101
World-class safety is an investment for any company that seeks it since the benefits last
longer. Generally, organizations that value safety attests to success in most other areas of their
operations. Such companies build their employees' morale, which improves productivity because
the employees understand that their employer cares about them. Consumer confidence also
increases for such organizations because modern-day consumers need to know that products and
services are safe. Additionally, it is reassuring to know that the whole process is secure and those
involved are unharmed, which describes the concept of "conscious green consumption." It may
manifest through incorporating safety values into the work culture and may be evident in
employee engagement regarding safety and concerns (Safesite, 2020). Transparency in injury-
prevention procedures and continuous security training can lead to less reactivity and more
require a great deal of commitment, but so does everything worthwhile. Once achieved, the
rewards cut across the professional and personal realms. The results include high employee
satisfaction and hence a competitive edge in the market for the company. Due to the high level of
expected excellence, those seeking it must live by the slogan and belief that all injuries are
preventable. It is the only way to (constantly) ensure injury prevention and full accountability if
an accident occurs.
The following five-step procedure highlights a safety plan and provides clear guidelines
for achieving it. The first step is assessment. Evaluating the culture in a workplace is as crucial as
conducting a safety or risk assessment. It helps to pinpoint whether safety is a part of the values
of that organization. Practices align with the desires of management. If managers value their
102
employees and wish they would not get hurt, the safety measures will reflect that sentiment. The
assessment can be conducted through observation, direct questioning, or surveys and reviews. A
practical evaluation provides clear grounds for mapping the next steps.
The second step is to design a safety program with clearly stipulated roles and
responsibilities at all levels, which creates an excellent system. A steering committee can ensure
the appropriate allocation of capital and resources and implement efficient strategies to attain the
set goals. The team will make decisions based on the collected data and information regarding
the rate, types, and severity of reported incidents and related factors. A tracking and monitoring
system can measure the progress and determine the success of the system being implemented and
The third step is training in safety management. This duty primarily falls to line managers
since they are responsible for the security of employees during production and operation.
Unfortunately, most line managers lack the knowledge and skills to follow through with the
process. The training equips them with investigation skills and the development of corrective
actions, among others (Rusli et al., 2021). The fourth step is employee training. Training of this
nature occurs intensively during the organization's "safety week." To achieve world-class safety,
Finally, in the fifth step, a safety plan is developed to provide an approach in phases.
Input for the scheme is obtained from information gathered from all of the departments in the
organization. The project must have objectives for safety that are in line with the goals of the
company. It should also address short- and long-term safety concerns. The objectives should be
103
aggressive but attainable, with measurable goals since the focus is on attaining world-class
safety.
Other measures may be to identify potential accident points by, for example, checking the
anchor points of engineering to ensure fall protection where employers work at heights. Regular
housekeeping is also essential to ensure proper sanitation and identify leaks or clutter, which
could lead to people slipping, tripping, or falling (Rusli et al., 2021). Clutter and improper
storage can reduce accessibility or obscure access to emergency exits and spaces that would be
helpful in crises.
104
Summary
In summary, various organizations try to ensure they are environmentally healthy, safety
conscious, and compliant to view sustainability today. Doing so can help businesses save on
regulatory fines and lost time during injuries, improve efficiency, and strengthen brand identity
among customers. The public and potential employees desire to work in an organization with
stringent measures to guarantee their safety. If they do, they may transfer to or look for
employers who prioritize their health and workplace safety. As a result, it is intricate to argue
against fewer workplace injuries and illnesses. However, a company cannot simply claim to be
safer and healthier and then fail to prove it; verifying a company's health and safety activities is
essential. ISO 45001 certification may help such industries, large or small, take a proactive
This study conducted primary research to understand how sites implement ISO 45001,
determine implementation timelines, and identify the significant hurdles. It focused on three
sectors, aviation, construction, and oil and gas, comparing small and large sites. A quantitative
questionnaire-based survey was used, in which participants from these small and large
organizations in all three industries were asked several questions relating to the study's
objectives. The survey was composed of closed-ended and multiple-choice questions. The
analysis was based on classifying small and large companies to simplify the presentation of the
research results.
These contributions are part of the primary outcomes of this research. The findings
demonstrated that while small sites vary in how they implement this standard compared with
large firms, they also face unique challenges. The results also showed that more small companies
105
had implemented the standard than their large counterparts. The reason was explained in terms of
the extensive planning and resources the latter must use to meet the standard's requirements.
Even though large sites might be more "compelled" than small sites to implement ISO 45001, the
requirements for large companies are vast, and they are thus forced either not to implement the
system or to do so partially. Notably, worker participation and leadership were the central
approach of ISO 45001. This study's contribution is that as other organizations continue to adopt
ISO 45001, they must have an elaborate mechanism of complete employee and leadership
engagement. Without the participation of these two parties, the OHS programs are unlikely to be
The research also investigated the difference in implementing ISO 45001 compared with
smaller businesses. Due to the lack of established standards, integrating 45001 is more difficult
for smaller sites. Furthermore, their timelines for implementation differed, with large
organizations requiring more extended periods due to the complexity of the processes often
involved. The lengthier period needed by large companies is attributed to many factors based on
the intricate nature of the processes involved. These complexities range from extensive planning
and resources required to a lack of formal external pressure to achieve a safe workplace. Another
plan is mandatory regardless of a firm's size. Managers of organizations seeking to abide by the
law and comply with international OHS standards should start by developing an execution
framework.
In summary, implementing ISO 45001 is vital for any organization that aims to maintain
high OHS management standards. Organizations can implement this standard irrespective of the
106
size or nature of the business since health and safety risks are indiscriminate. Notably, few
differences exist between smaller and larger firms in terms of implementation besides the
constraints imposed on smaller sites by limited expertise and resources. Thus, smaller firms can
implement (successfully)and maintain ISO 45001 to achieve enhanced health and safety
standards with adequate resources and expertise. As illustrated in Chapter 5, there are five steps
Undoubtedly, the ISO 45001 policy is a tool that can structure any organizational
framework. Implementing this policy and protecting workers' safety and health conditions in
manufacturing and other industries is necessary. These huge organizations are prone to accidents
due to their large-scale platforms. For ISO 45001 to be successful, total commitment is required
Furthermore, following the four steps discussed in the previous chapter, without seeking
shortcuts even after implementation is crucial. These are essential preventive measures for
ensuring that workplace hazards are efficiently managed, thus improving safety and averting
disasters. Employee health and safety are not optional; organizations should avoid shortcuts that
Study Limitations
While this study offered insightful aspects of the recently enforced ISO 45001 for small
and large sites, the research was not without shortcomings. One of the critical limitations was
that the subject was vast and may not have covered some details. Thus, future studies should
narrow the issue. For instance, they could focus on a specific industry. In addition, this was the
first empirical study, to the authors' knowledge. Accordingly, more primary research should be
Future researchers should examine the role of ISO 45001 in promoting the health and
safety of employees, and for better results, they should focus on one particular industry.
Targeting a population from the same sector will allow the scholar to exhaust all aspects of
Future works should also adopt a case study design and increase the sample size. Case studies
will reduce the irrelevant of vague generalization, which often makes results unrelatable to the
target audience. Larger sample sizes will the actual population, making it manageable for other
firms in the same industry to replicate the results and get nearly the same results. Companies'
first step in adhering to ISO 45001 should start with a throughput plan. It should be
implementable with leaders' and employees’ full participation and commitment in the
implementation process. While ISO 45001 is partly a legal requirement and initiative to build a
good reputation, firms should not set themselves up for failure. Thus, large and small
organizations should consult with their counterpart (especially those who have been successful)
to help them with proper OHSMS designs. Managers should be willing even to pay consultative
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Appendix A
Questionnaire Survey
Demographic Information
Gender
Male
Female
Age
20-29
30-39
40-49
50-59
59 and older
Industry
Aviation
Construction
Position
1. Executive
2. Manager
3. Professional
Is your organization applying ISO 45001 to all sites, activities, functions, or part of
the organization?
Do you require suppliers within your supply chain to be ISO 45001 certified?
Do you think there is any essential component of occupational health and safety that
is missing?
Would your organization like additional guidance on aspects relating to this standard?