AndroDiags Installation Guide
AndroDiags Installation Guide
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1 About AndroDiags
Introduction This section contains the functionality of the AndroDiags
diagnostic program.
For whom is this manual These Servicing Instructions are intended for:
intended
• Agfa service technicians
Disabled buttons and menu In some cases toolbar buttons and menu entries are disabled.
entries For example, if you have a local connection, the remote
connection button is disabled.
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2 AndroDiags installation
Topic See
What is in this chapter Page 3
Installing AndroDiags on your PC Page 4
Configuring COM ports Page 6
Setting up a field modem Page 7
Configuring the AUTOLITH TP Page 10
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Installing updates Agfa will issue new releases of the AndroDiags software at
regular intervals. Ask your local Agfa service centre for any new
releases.
Proceed as follows to install updates:
Step Action
1 Insert the disk into the floppy drive of your PC.
2 Select Run from the Start Menu.
3 Type a:\update and click OK (where 'a' is the drive letter
of the floppy drive on your system).
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COM ports Before you can establish a connection, you have to tell the
software what COM port to use on your PC. In other words, you
have to configure the COM port:
• Connect your PC directly to the equipment by connecting a
RS232 cable between X15 on the Processor and the COM
port of your PC (X15 is located towards the rear of the
prebox).
OR
• Connect to the remote equipment using a modem, which is
also connected to a COM port of your PC. Then, it will
connect to the field modem connected to X15 of the
Processor (X15 is located towards the rear of the prebox).
How to configure the COM To configure the COM ports, proceed as follows:
ports
Step Action
1 Select COM-Port Settings from the Tools> Options
menu.
The following window is displayed:
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Modem setup In the AndroDiags servicing software, Agfa has provided a list of
common field modems. However, it may be necessary to install
a new type of field modem, if it does not occur in the list.
The modem at the customer site must be connected to the X15
connection of the Processor (X15 is located towards the rear of
the prebox).
How to set up a field modem To set up a field modem, proceed as follows:
Step Action
1 Disconnect the modem from the X15 connector on the
Processor (X15 is located towards the rear of the
prebox).
2 Connect the modem to a local port (COM1) of your PC
using an RS232 cable.
3 Launch AndroDiags.
4 Select Program Field Modem from the Tools menu.
The following window is displayed:
5 If… Then…
the modem at the customer click Add Modem and
site does not appear in the proceed with step 6
list
the modem at the customer proceed with step 8
site appears in the list
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Step Action
6 Enter the name of the modem.
7 Enter all the other data required in the remaining text
boxes.
Test connection We advise you to test the field modem connection after you have
completed the modem set-up.
• Use a second telephone connection to connect to the field
modem using your PC modem.
• Ask someone to connect to the field modem.
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Remaining data The table below describes the remaining settings to be entered.
You can find these settings in the documentation shipped with
the modem.
Box Description
Reset to Factory Settings The modem must ignore all
settings and return to the original
default settings.
No Handshake The modem may not support
software or hardware data flow
control (XON/XOFF - RTS/CTS).
Ignore DTR The modem must ignore the Data
Terminal Ready (DTR) signal.
Auto Answer The modem automatically
answers incoming calls via the
telephone line.
Baudrate to 9600 The baud rate of the modem must
be set to 9600.
Disable Status Messages The modem may not send
messages of his own, such as
“RING” or “CONNECT”
messages.
No Echo The modem may not echo
received messages.
Save Factory Settings The settings above become the
standard parameters after
switching the modem off.
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Step Action
1 Connect your PC to the AUTOLITH TP using a serial
cable.
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Settings overview The table below lists the settings you may have to enter:
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Topic See
What is in this chapter Page 12
AndroDiags quick reference guide Page 13
The AndroDiags toolbar Page 14
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Quick start The table below lists the most common tasks you will have to
perform using the AndroDiags software. Use it as a Quick
Reference Guide.
Diagnostics
you wish to establish a select Local Connect from 'Configuring COM ports' on
local connection the Connect menu or click page 6
the button on the toolbar
you wish to establish a select Remote Connect 'Establishing a Remote
remote connection from the Connect menu or Connection' on page 17
click the button on the
toolbar
you wish to upload the select Upload Logbooks 'Uploading and Opening
current logbook of the from the Diagnostics menu Logbooks' on page 19
equipment you are or click the button on the
connected to toolbar
you wish to view the up-to- select Process Diagram 'Retrieving the Process
the-second process from the Diagnostics menu Diagram' on page 25
diagram of the equipment or click the button on the
toolbar
you do not know the cause select Terminal Mode from 'Entering Terminal Mode'
of a problem, enter the Diagnostics menu or on page 28
terminal mode click the button on the
toolbar
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Menus and toolbar All functions available in the AndroDiags software are accessible
through six menus. Additionally, you can also activate the major
functions by clicking the corresponding button on the toolbar.
Overview The table below lists all buttons of the toolbar of the AndroDiags
main window:
Button Description
Click this button to exit AndroDiags.
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Topic See
What Is in this Chapter Page 15
Checking equipment information Page 16
Establishing a remote connection Page 17
Uploading and opening logbooks Page 19
Analysing logbook information Page 22
Retrieving the process diagram Page 25
Entering terminal mode Page 28
Downloading new software onto Page 29
equipment
Installing new equipment releases on Page 31
your PC
AndroDiags troubleshooting Page 33
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Step Action
1 Select Remote Connect from the Connect menu or click
the corresponding button on the toolbar.
The following window is displayed:
2 If… Then…
you wish to add a number to click Append
the end of the list
you wish to add a number click Insert
before the selected one in
the list
3 Enter a site name, its modem number, extra site info and
a contact person.
4 Click Save Edit to add it to the list.
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How to make a remote Note that some modems do not support Manual Dial.
connection
Proceed as follows to establish a remote connection:
Step Action
1 Select Remote Connect from the Connect menu or click
the corresponding button on the toolbar.
2 Select an entry from the directory list.
How to modify or delete To modify or delete telephone list entries, proceed as follows:
telephone list entries
Action What to do
Modify telephone list
Click Modify underneath the list.
entries
Delete telephone list
Click Delete underneath the list.
entries
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What is a logbook Major activities (mode switches, error messages etc.) taking
place during operation of equipment are stored in a logbook.
The logbook, with extension ‘log’, enables you to trace errors
and causes of other problems.
The uploaded logbook contains a maximum of 3,000 entries.
How to select a logbook Firstly, you have to select a logbook viewer, i.e. a text editor,
viewer you wish to use to open logbooks. Proceed as follows to select
a logbook viewer:
Step Action
1 Select Logbook Viewer from the Tools > Options
menu.
The following window is displayed:
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Step Action
1 Make sure you are properly connected to the
equipment.
2 Select Upload Logbooks from the Diagnostics
menu.
This will take a few moments, after which you will
be prompted to save the uploaded logbook.
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Errors histogram After uploading or opening a logbook (see above), the logbook
analysis dialog box is opened. By default, the Errors histogram is
displayed.
Top 10 events histogram The histogram below displays the top 10 events of the
equipment:
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Statistics histogram The histogram below displays the statistics of the equipment:
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Functionality The table below explains the other functions in the dialog box:
Function Description
From the From pull-down menu, select
the first day of the period the histogram
must apply to.
From the To pull-down menu, select the
last day of the period the histogram
must apply to.
Tick the first box to display the 10 most
common events.
Tick the second box to display all errors
that occurred.
Tick the third box to display the statistics
(e.g. DEV used).
This box displays the name of the
logbook that is opened.
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Easy buttons The table below briefly explains what you can do with the process
diagram:
To… You must click…
activate or deactivate the
Processor
flush the Processor
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Major actions The table below lists briefly explains what you can do with the
process diagram:
Action What to do Example
(un)lock an element 1. Place the cursor on the
element.
2. Click the right mouse
button and move the
cursor to Lock to.
3. Select either 0 or 1 and
click the left mouse
button.
obtain direct info on 1. Place the cursor on the
elements element.
• symbol 2. Click the right mouse
button.
• name
• board location (wiring
diagram)
view the current status of the 1. Check status bar box at
Processor bottom of the dialog box.
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Step Action
1 Make sure you are properly connected to the
equipment.
2 Select Terminal Mode from the Diagnostics menu
or click the button on the toolbar.
A window similar to the one below will pop up:
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Different versions If necessary, you can install new equipment software onto the equipment
you are connected to. If the AndroDiags software recognises your
equipment, it will automatically list all software versions available on your
PC for that particular type of equipment.
If the AndroDiags software does not recognise your equipment, it will
display the equipment type directories on your PC, from which you can
choose one.
How to install new software To enter install new software, proceed as follows:
Step Action
1 Make sure you are properly connected to the equipment.
2 Remove the existing / old software from the Processor before
attempting to download new software as follows:
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5 Select the equipment type you are dealing with and click OK.
The following window is displayed:
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How to install new Proceed as follows to install new equipment release on your PC
equipment releases on your (either by using the floppy or the unzipped file of the new
PC release):
Step Action
1 Select Install New Equipment Release onto PC from the
Tools menu.
The following window is displayed:
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Additional confirmation The table below shows two messages that may occur after
having completed the above-mentioned procedure:
Message Description
Software Already If you selected the software
Installed onto PC version that is already installed on
your PC, this message will ask
Reload…?
you for additional confirmation.
Already NEWER If you selected a software version
Equipment Software on that is older than the one already
PC installed on your PC, this
message will ask you for
Overwrite…?
additional confirmation.
In both cases, the already installed software will move to a new
sub-directory and it will be crossed-out in the Select Software
Version dialog box (See ‘Downloading New Software onto
Equipment’ on page 29).
An example of the directory structure:
AndroDiags
952100
A0_10_02
B0_11_03
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Edition
The table below lists all pages in Androdiags with their edition :
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