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January, 2023
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ETHIOPIAN FACTSHEET 4
Best Airline in Africa
for 5 Years in a Row
OVER VIEW
Despite its humble beginnings, Ethiopian Airlines (Ethiopian) has had more than 75 years of successful journey
which made it the leading Aviation Group in Africa. Of course, Ethiopian is ageing beautifully. Over the decades,
the airline has established itself as the leader in all facets of the aviation business: technology leadership,
network expansion and aviation mentoring.
Ethiopian started its operation with five C-47 aircrafts back in 1946, and made its debut fight to Cairo via Asmara.
Ever since, it has been growing in leaps and bounds, and continued to introduce cutting-edge aviation technology
and systems. As aviation technology leader, Ethiopian was a pioneer in ushering in new aviation technology into
Africa including the first jet airplane as well as the first B767, B777-200LR, B787 Dreamliner, and787-9 in the
continent. Ethiopian also led the way in operating Africa’s first Airbus A350 XWB. Currently, the airline has a fleet
of more than 144 modern aircraft with average fleet age of five years; it also has 31 ultramodern aircraft on order.
Living its motto of Bringing Africa Together and Beyond, Ethiopian has created Africa-wide and transcontinental
air connectivity networks linking its main hub Addis Ababa to the rest of the world. The airline serves 131
international passenger and cargo destinations, including 63 African cities, with daily and multiple flights with
a minimum layover in Addis. As a veteran carrier serving a vast intra-African network, Ethiopian flies to more
destinations in the continent than any other airline.
Having met its 15-year strategic plan, Vision 2025, ahead of time, Ethiopian has charted out a more ambitious
strategic roadmap called Vision 2035 to further bolster its continuous growth. In December 2011, Ethiopian took
a giant leap forward in its successful journey by joining Star Alliance, the world’s largest airline network.
Over the years, the multi-award-winning airline has received countless coveted accolades and recognitions for
its excellence, including Skytrax’s Four-Star Airline Certification and Best Airline in Africa title for 5 consecutive
years, and Overall Excellence for Outstanding Crisis Leadership Award in 2020 to mention but a few. Building on
its continuous success, Ethiopian has achieved an average growth rate of 25 percent in the seven years prior to
the COVID-19 pandemic.
ETHIOPIAN BACKGROUND INFORMATION
Founded December 21, 1945
Starting date of operation April 08, 1946
Global Alliance Star Alliance Member since 2011
Ownership Government of Ethiopia (100%)
Bole International Airport, P.O. Box 1755
Addis Ababa, Ethiopia
Fax: (+ 251)11661 1474
Reservations Tel: (+251) 11 617 9900
Website http://www.ethiopianairlines.com
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ETHIOPIAN FACTSHEET 4
Best BusinessBest
andAirline
Economy Class
in Africa
forfor
Airline in Africa 5 Years in ainRow
5 Years a Row
ETHIOPIAN IN FIGURES, 2010-2022
Parameters 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22
Aircraft 58 66 76 77 87 108 116 126 130 144
Destination 73 82 84 88 95 113 121 127 127 131
Passenger 5,224,717 5,918,364 6,353,059 7,595,057 8,761,101 10,631,866 12,140,297 9,660,129 5,779,033 8,680,301
Number
Cargo 174,446 186,336 236,772 266,223 338,646 400,339 431,859 525,374 757,002 767,848
Tonnage
Revenue in 2,079,202 2,399,031 2,418,121 2,531,461 2,658,349 3,344,805 3,908,880 3,749,002 3,513,567 5,051,479
USD ‘000
Profit in USD 110,931,687 162,112,536 172,661,302 284,982,557 234,850,163 207,256,806 260,087,000 183,327,000 493,500,000 -
Infrastructure 71,141,182 102,316,938 121,597,741 352,777,027 388,513,124 412,585,182 775,350,285 605,599,681 989133669.48
Value in USD -
Employees 7,390 8,066 8,977 10,227 11,284 12,944 13,958 14,104 14,736 17,000
Graduate 1,010 1,126 773 1,144 1,463 980 1,848 960 434 430
Trainees
ASK ‘000 25,728,092 30,169,529 32,398,720 39,910,011 45,163,539 53,067,290 60,090,196 49,410,867 35,309,115 42,861,011
ETHIOPIAN FACTSHEET Best Business and Economy Class
Airline in Africa for 5 Years in a Row
FLEET SUMMARY
Long Range Passenger
19- Airbus A350-900XWB
Services
19- Boeing B787-8
8- Boeing B787-9
4- Boeing B777-300ER
6- Boeing B777-200LR
2- Boeing B767-300ER
Medium Range Passenger
17- Boeing B737-800
Services
11- B oeing B737 MAX
9- Boeing B737-700NG
ETHIOPIAN FACTSHEET
Regional and Domestic
32- Q400 Bombardier
Passenger Services
Cargo and Non- 9- Boeing B777-200LRF
Scheduled Services
4- Boeing B737-800F
Long Range Cargo
1- B767-300F
Total Operating fleet 141
Fleet on Order
Long Range Passenger 1- Airbus A350-900XWB
Services
4- Airbus A350-1000XWB
2- Boeing B787-9
Medium Range Passenger 21- Boeing B737 MAX 8s
Services
Cargo and Non-
Scheduled Services 5 - B777-200LRF
4 - Bo eing B737-800
Total Fleet on Order 37
ETHIOPIAN FACTSHEET
Best Business and Economy Class
Airline in Africa for 5 Years in a Row
MORE
THAN 130 INTERNATIONAL
DESTINATIONS
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ETHIOPIAN FACTSHEET
Best Business and Economy Class
Airline in Africa for 5 Years in a Row
ls
ek
ETHIOPIAN FACTSHEET
Best Business and Economy Class
Airline in Africa for 5 Years in a Row
MORE THAN 60 DESTINATIONS IN AFRICA
Cairo
Khartoum
Dakar Asmara
Bamako Niamey
Kano Djibouti
Ouagadougou N'Djamena
Hargeisa
Conakry Abuja
LoméCotonou
Abidjan AccraLagos EnuguDouala
Malabo yaoundé Juba Addis Ababa
Kisangani Entebbe Mogadishu
Libreville
Goma Kigali Nairobi
Brazzaville Bujumbura
Pointe-Noire Kinshasa Kilimanjaro Mombasa Seychelles
Zanzibar
Luanda Dares Salaam
Lubumbashi
Nosy-be
Ndola Lilongwe Moroni
Lusaka Blantyre
Victoria Falls Harare
Beira Antananarivo
Windhoek Gaborone
Maputo
Johannesburg
Cape Town
ETHIOPIAN FACTSHEET Best Business and Economy Class
Airline in Africa for 5 Years in a Row
22 DOMESTIC DESTINATIONS
HumeraShire Axum
Mekelle
Gondar
Lalibela Semera
Bahir Dar
Dessie
Asosa
Dire Dawa
Jijiga
Dembi Dollo Addis Ababa
Gambella
Jimma
Hawassa Robe
Kebri Dahar
Jinka Arba Minch Gode
ETHIOPIAN FACTSHEET
Best Business and Economy Class
Airline in Africa for 5 Years in a Row
5
ETHIOPIAN FACTSHEET Best Business and Economy Class
Airline in Africa for 5 Years in a Row
ETHIOPIAN FACTSHEET Best Business and Economy Class
Airline in Africa for 5 Years in a Row
PARTNER AIRLINES
ASKY Airlines Route Network
Malawian Airlines Route Network
ETHIOPIAN FACTSHEET 4
Best Airline in Africa
for 5 Years in a Row
Code Share Partners
Aegean Airlines All Nippon Airways Turkish Airlines
Asiana Airlines TAP Portugal Airline United Airlines
Airline
Airlines
Air Europa Austrian Airlines Lufthansa Singapore Airlines
Malaysian Airlines
Air Namibia Egypt Air Oman Air
Star Alliance Mem
ber Carriers
Aegean Airlines Austrian Eva Airways Swiss
Avianca Lot Polish Airlines TAP Portugal
Lufthansa Thai Airways
Scandinavian Airlines Turkish Airlines
Air New Zealand United Airlines
All Nippon Airways Egypt Air Singapore Airlines Malaysia Airlines
Asiana Airlines Ethiopian Airlines South African Airways
ETHIOPIAN FACTSHEET 4
Best Airline in Africa
for 5 Years in a Row
ETHIOPIAN, FOUR STAR GLOBAL AIRLINE WITH TWO SERVICE CLASSES
Cloud Nine:
Combining First and Business Class services, Cloud Nine (2-2-2 and 1-2-1 configura�on) has the space, comfort
and style with numerous Inflight Entertainment choices that makes flying with Ethiopian an even greater pleasure.
Economy Class:
Graced with an African flavored Ethiopian hospitality, our Economy class is equipped with the best
entertainment op�ons, ensuring a memorable flight. From Blockbuster Hollywood films to TV shows and
des�na�on guides you’ll have all the entertainment you need right at your screen.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
Frequent Flyer Program
Ethiopian’s frequent flyers program ShebaMiles, avails passengers award �ckets, upgrades to business class,
access to all Star Alliance member airline execu�ve lounges, addi�onal free baggage allowance and many
other privileges for accumulated mileages and based on �er levels. Join the program for free and start
earning miles for your flights with Ethiopian Airlines, Star Alliance member airlines, partner airlines and for
a variety of products and services offered by our program partners.
Ethiopian Hubs
Addis Ababa (Ethiopia) - Ethiopian Main Hub
Ethiopian Second Hub with Lome (Togo)
Ethiopian Third Hub with Lilongwe (Malawi)
Ethiopian Sixth Hub with Lusaka (Zambia)
Human Capital
Number of employees: More than 17,000
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
Ethiopian Aviation Academy (EAA)
Ethiopian Aviation Academy (EAA) is the largest and
most modern aviation academy in Africa recognized as
ICAO regional Training Center of Excellence. To train
aviation professionals from classrooms to simulator
training, EAA offers leading industry standard training
for pilots, aircraft technicians, cabin attendants and
ground services staff both for initial and recurrent
students. The Leadership & Career Development Center
is also training thousands in Management
and Leadership Skills.
Our cabin crew training simulates real-time scenarios
with training aircraft designed for emergency drills and
service trainings. Our pilot training school uses light
aircraft for its basic training and simulators. The academy
has also Air Traffic Controller training centre
Full flight simulators of all fleets Ethiopian operates are
available for pilot training. Virtual Maintenance
Trainers (VMTs) and various workshops feature our
aircraft maintenance training. Beyond these, our Full Flight Simulator
academy develops standard training packages These are the most technologically advanced aircraft
including e-learning and virtual classroom training. as a sign of the company’s commitment to leading
Trainee services include a trainee’s cafeteria, Africa’s aviation industry. We have simulators for all
dormitories, an administration complex and a plush the aircraft we fly; A350, B787, B777, B767/B757,
new auditorium. The academy plans to take in 4,000 B737 and Q400.
students a year in its training programs.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
Ethiopian Maintenance Repair and Overhaul (MRO)
The scale of the MRO operation at Ethiopian is mesmerizing. It is the largest MRO service in Africa and
serves Africa and the Middle East. The facility is fully equipped with Hangars, Engine and Component
Maintenance workshops with all equipment needed to repair/overhaul aircraft, engines and components.
Even if you have flown numerous times, you might not have fully appreciated the size of the largest
civil jet engines until you are up close with these huge engines as you walk through the workshop.
Established in 1957, Ethiopian MRO provides Line Maintenance services at stations where Ethiopian
flies and extends the services to other operators. The facility is fully certified by the
ETCAA, FAA and EASA. Ethiopian MRO offers world-class services to its customers and helps make
Ethiopian one of the most dependable and safest airlines in the world.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
Ethiopian Cargo
Ethiopian Cargo and Logistics services is the largest cargo network operator in Africa and has won Best Airline in
Africa for 5 Years in a Row. Currently with our 9 - Boeing 777-200LRF, 1- Boeing 767-300F and
4 - Boeing 737-800F dedicated freighters and 129+ passenger aircrafts, we serve 66 cargo dedicated and
130+ passenger destinations in Africa, the Middle East, Asia, Europe and the Americas with an average daily uplift
of over 2000 tons of which over 611 tons is transported in a belly hold capacity. With human capital number of
more than 17000 employees, it has achieved the highest aircraft daily utilization over 17 hours on its B777FS.
With a modern warehouse of one million tons annual storage capacity, fully automated with state-of-the-art
technologies, Ethiopian Cargo is providing its service globally. Through a revision of its vision 2025, Ethiopian
Cargo and Logistics Services is planning to grow its cargo network to 90 destinations and operate 37 freighter
aircrafts by 2035.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
Ethiopian Catering
Ethiopian In-Flight catering facility has a capacity to produce 100,000
meals a day. The facilities are modern and fully equipped to deal with
high demand. Good food is important to our discerning customers.
Ethiopian In-Flight Catering is dedicated to delivering high quality
service and part of that is delivering high quality dining and beverage
options. The new menus give customers the choice of local Injera,
a vegan option, a variety of world cuisines including Chinese, Halal,
Koseher and Indian to Italian.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
Ethiopian SkyLight Hotel is Ethiopian Airlines Groups’
ultra-luxurious Five-Star hotel. The hotel was inaugurated on
January 27, 2019. It has a total of 373 stunning rooms with
Ethiopian SkyLight
relaxing and superb Hotel
designs that are suitable for both corporate
and leisure travellers. It has an added feature for Presidential
Suits, Executive Suits, Apartments, Persons with limited mobility.
The hotel will incorporate additional 651 rooms increasing the
total room capacity to 1024, by January 2023 making it the first and
the biggest hotel in continent co-located in one area.
It has also launched an ultra-luxurious hotel within the Addis Ababa
Bole International Airport Departure Terminal 2
Ethiopian Skylight In-Terminal Hotel) which suitable for all air
travellers transiting through Addis Ababa Bole International Airport
with a capacity of 97 rooms; having conference rooms, restaurant,
gym and other facilities.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
Ethiopian Airport Expansion
Inaugurated on 27 Jan 2019, Addis Ababa Bole International Airport has the capacity
to handle 22 million passengers per annum.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
RECENT INDUSTRY AWARDS
Ethiopian Airlines has been Crowned with Ethiopian Airlines has been honored with
two prestigious Awards at Air Cargo News four awards at the SKYTRAX 2022 World
Awards 2022, ‘Cargo Airline of The Year’ Airline Awards including ‘Best Airline in
and ‘Best Cargo Airline - Africa’ Africa’ for five years in a row
Ethiopian Airlines has received multiple
brand African Awards as the top aviation
brand in Africa.
Winner of
Multiple prestigious awards
at SKYTRAX 2022
ETHIOPIAN FACTSHEET 4
Best Airline in Africa
for 5 Years in a Row
AWARDS
IATA’s Certificate of Excellence in Logistics (CEIV Pharma) 2021
Ethiopian Receives IATA’s Certificate of Excellence in Logistics (CEIV Pharma)
Ethiopian Airlines Wins ‘Best African Airline’ Award Air cargo Industry customer care Award 2021 and 2022
at the 2021 Business Traveller Awards
‘Best Cargo Airline – Africa’ Award at the Air Cargo News Awards 2020
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
ETHIOPIAN SKYTECNO AND WIRE HARNESS MANUFACTURING
Ethiopian Sky Technologies is manufacturing and delivering the aerospace products in accordance with the terms
of the Agreement and the stringent requirements of the Aerospace Industry. In addition to building the aerospace
manufacturing capability of Ethiopian Airlines, the partnership also enhances Ethiopia’s manufacturing
infrastructure and international trade connections.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 5 Years in a Row
ETHIOPIAN GROUND SERVICES
Contact us on Follow us on
www.ethiopianairlines.com
ethiopianairlines.com
