Running head: MANAGEMENT PLAN 1

Management Plan

Sallyann Gutierrez

MGT-20125-XF123 Leading Teams 20DA06

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MGT-20125 Management Plan Document

Part One: Team Dynamics

For information about the team, refer to the Employee Personas document, which you

can find in the Supporting Materials section of the Project Instructions. First, review the

characteristics of each person on the team. Then, consider the makeup of the team by

addressing the following questions. Type your responses in the text boxes provided.

Which characteristics of the individuals and team will impact group dynamics?

 The team characteristics comprising of the LTC and STC company staff will have a

huge impact in the functionality of the company.  Through the persona document, there are

distinct differences between the individuals who are extroverted and the introverted persons. 

The collaborative characteristic of Allyson will help incorporate the STC team into the larger

LTC team.  Also, the group dynamics shall be determined by the autonomous nature of Arjun,

STC employee. Arjun ability to work independently on tasks and deliver quality work will

challenge the other employees to working with minimal supervision. However, the

supervisors will have an additional task of bringing him to work at the required time. The

team dynamics shall be impacted negatively by the characteristic of persons such as Carlos,

who does not feel like a part of the whole team.

How will these characteristics positively and negatively impact the group’s behavior

and performance?

  The characteristic of Allyson will improve the group’s behavior and performance.  
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The collaborative nature of Allyson will help both the STC and LTC employees to work

together in an endeavor to meet the company’s goal and objective. If the STC team learns how

to effectively collaborative with Allyson during group meetings great strides shall be made on

the overall group performance.  Arjun behavior will impact on the general behavior of the

group as well as its performance. LTC can choose to place Arjun as a remote worker so as not

to negatively impact on the behavior and the performance of the group.  The feeling of  lack

of belonging coupled with unproductivity of Carlos will negatively impact the general

performance of the group as well as behavior of some members.

Employee Personas

Current Large Technology Corporation Employees

Frank: Frank enjoys thinking at a high level and does a great job conceptualizing, but he does

not enjoying getting in the weeds and producing at a granular level. While he does a great job

generating bigger ideas, he has trouble putting his ideas into action. Frank has 25 years of

professional experience in the field and has been with LTC for 12 years.

Allyson: Allyson is a collaborative employee who enjoys working with her peers. She thrives

on brainstorming with her peers in meetings and is able to generate creative solutions to

problems. She enjoys thinking outside of the box and experimenting with new ideas around

processes and products. She becomes excited with opportunities to problem solve and at times

has taken over meetings. Her current team has learned how to harness her energy and

collaborate with Allyson, but this may be a challenge for her new peers. This is Allyson’s first

job out of college, and she has been with the company

for 5 years.

Jerry: Jerry is a motivated and productive employee, and he’s highly curious and very

energetic. Due to his high energy and constant curiosity, Jerry sometimes struggles with

focusing his attention in meetings, and he sometimes finds himself needing to multitask on his
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computer during a meeting in order to pay attention. This behavior is sometimes viewed as

offensive by others, but since the small team at LBC has worked together closely for an

extended period of time, Jerry’s peers have learned how to effectively work with Jerry’s style.

Jerry has 15 years of professional experience, and has been with

LTC for 8 years.

Sarah: Sarah enjoys analyzing data and information, and forming conclusions. She maintains

a focus on ensuring her recommendations are grounded in facts, and thrives when she is able

to conduct research before presenting solutions. Sarah is not as comfortable simply

brainstorming, as she must understand the parameters and background before developing

solutions. Sarah has 20 years of professional experience and has been with LTC for 10 years.

Employees From Small Technology Corporation

Portia: Portia is a very ambitious employee and hopes to move up in the ranks in the

company. She is eager to take on additional tasks and growth opportunities and is constantly

involved in the various initiatives at the company. She has had some difficulties growing at

SBC, as she is a remote employee, and she has found that the management was hesitant to

promote her to a management position or provide her with a pay raise while not in the office.

This has discouraged Portia, as she feels as though she is excelling in her role, but she is

hopeful that with the acquisition, she will have additional doors opened. Portia has 15 years of

professional experience and has been with STC for the past 2 years.

Arjun: Arjun is a motivated employee who works best on his own. While he is successful

collaborating with his team members, he much prefers to work on his own and complete the

tasks, rather than relying on others to complete their designated pieces. He also likes to keep

his own schedule, often coming in late and working late or not showing up to work on certain

days but working on the weekend instead. With limited oversight from previous management,

this has raised eyebrows. Arjun has 10 years of professional experience and has been with
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SBC for almost 1 year.

Violet: Violet completes her daily tasks in an acceptable manner and is happy with the status

quo. She is not interested in taking on additional responsibilities or learning new tasks and

does not have aspirations for promotion at the company. In the past, when approached about

additional professional development opportunities or tasks, Violet has become confrontational

and has expressed that her current role is all she can handle. While her previous manager has

tried to assist her with time management and tried to create efficiencies in her work, Violet is

not interested. Violet has 5 years of professional experience and has been with the company

for the entirety of her professional career.

Jerome: Jerome is introverted and has trouble speaking up in meetings. He often feels as

though his ideas go unheard and that others dismiss his involvement. He wants to ensure he

feels valued by the team, and that he has a safe space to contribute, but this has been difficult

for him, as he is a remote employee. This is Jerome’s first job out of college, and he has been

with the company for just over 1 year.

Jin: Jin is outgoing and thrives when interacting with people, though at times her peers have

found her confrontational. She is efficient and likes to take on projects, but she becomes easily

bored and anxious when more discussion than action occurs. When engaged in a meeting or

project, Jin excels and is a model employee. When disengaged, Jin tunes out and stops

contributing to the team, and instead becomes a distraction. Jin is nearing retirement and has

spent the last 3 years with STC.

Carlos: Carlos thrives with set processes in place and has been quite anxious about the amount

of change occurring with this merger. Carlos has limited professional experience and has been

with the company for less than 1 year, so he is feeling lost and as though he is not part of a

team. This has been increasingly difficult for Carlos, as he is a remote employee and does not

always feel the sense of community that those in the office seem to exhibit. At times, the team
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forgets to include him on updates that others in the office received.

Part Two: Theories

Use the following table to evaluate how specific theories support your leadership of

the team. You will select two theories to evaluate, and then use your evaluation to select a

theory that you find most appropriate. For example, you might evaluate how systems theory

and McGregor’s Theory X and Theory Y would support your leadership of the team. Type

your responses in the table provided.

 
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Theory Guiding Criteria Strengths Gaps

 The systems theory The diversity should

supports diversity through be upheld through

System Supports diversity in a recognition of various team appraisal of each

s Theory team members as distinct team to avoid some

component of the entire members feeling

organization. superior to others.

The systems theory supports team The Gaps existing in the

structure as individual components systems theory is in the

are interrelated in making the universality of some

whole. It enables an organization components of the

Drives a team to focus on the diversity of the organization. For instance,

structure different members and different organizational culture that

departments. Consequently, the calls for uniformity of some

level of activity at each stage of practices might be

the organization is distinctively undermined in the systems

different. theory.

Promotes  According to Chikere and  If an organization fails in

positive work Nwoka(2015)  Organizations achieving the desired

environment contains of multiple sets of  alignment, then the

systems that should be aligned working environment might

with each other so as to achieve be chaotic due to the

the desired outcome. Thus, system differences there in.

theory promotes positive working

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environment through aligning the

different elements in their distinct

capacities.

 Integration of the two

Systems theory entails the
teams will not be easy due
interdependence among the
to the differences in their
Promotes various members.  The LTC and
operations. Ensuring STC
positive group STC should recognize each other
acquires positive group
behavior as essential for the
behavior and observing
accomplishment of the
autonomy would be the real
organization’s overall goals.
deal.

The diversification of the team

 Failure in some members
Promotes members would result in better
of the integrated team
positive group performance, since excellence in
would result in overall
performance individual tasks shall be easily
failure of the organization.
achieved.

AS outlined by Lai and Lin (2017)

The newly acquired STC
components in a system theory are
company would need to be
Promotes interdependent. As such it would
aptly prepared to fit in the
collaboration promote interdependency in the
autonomous operations
within the team team as the individual members
model of the LTC
would rely on each other to
organization.
succeed.

Promotes The holistic approach in systems  The STC and LTC teams

collaboration theory would ensures that all the need to be fully integrated
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components of an organization are

to ensure that the
working for the success of the
across teams collaborative efforts are
whole system. Team collaboration
fruitful.
is enhanced in the systems theory.

Application of theory Y As a team leader,

will foster diversity while the integration of

theory X will lead to the STC to TLC will

McGregor
Supports diversity in a team team members abiding to take a bit of time
Theory
the authoritarian rules while before the tea is

not optimizing on their full declared as fully

potential. autonomous.

McGregor theory X and Y shall Too much exercising of

advocate for team work since the theory X will lead to the
Drives a team
overall functioning of the autonomy of functions
structure
organization is guided by the team instead of correlation of

leader. team members.

Theory Y will create a positive

The gap exists in striking a
Promotes work environment while the
balance between the
positive work authoritarian aspect of theory X
functioning of theory X and
environment will not create a positive working
theory Y.
environment.

Promotes Theory Y will foster positive team The integration of STC and

positive group work while theory X will not. LTC should be enhanced to

behavior create the group aspect

proponent among the

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distinct members.

The gap exists in the leader

appraising the team

Promotes  The autonomous behavior
members to ensure that
positive group advocated by theory Y will create
they aptly fit in the team
performance positive group performance.
and function as vital

members of the team.

The different characteristics

Promotes of the individual members

Theory Y will create collaboration
collaboration will need the development
in achievement of individual tasks.
within the team of autonomy before the

collaboration happens.

As a leader, there is a gap

Promotes  Theory Y promotes collaboration
of insisting that the TLC
collaboration as members feel that they
and STC are incorporated
across teams distinctly fit in the organization.
into  one whole.

  

How does each theory support your leadership of the specific team?

Systems theory supports the leadership of the team as it focuses on the interdependence of

the individual team members.  The holistic approach to management takes in the distinct

members as vital for the realization of the organization’s goals.

Theory Y will support the integration of the team through focusing on the autonomy of

the individual members.

 However, the authoritarian component of theory X will lead to low productivity in the
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organization as the individuals functioning will be dismal under pressure from the leader.

What theory best helps you lead the team? How does it support cohesive team

dynamics? How will it positively impact group behavior and performance?

 Systems theory will help in the best leadership of the organization.  Interdependency

of the various team members will result in cohesive team dynamics. It will impact group

behavior and performance as each team member forms a vital part of the organization and

thus works optimally to achieve the best in the organization.

How will the theory you chose help you lead the team in various situations? For

example, how might you use this theory in a price-competitive environment, where team

efficiency is critical to the company's profitability? Provide specific examples.

 Systems theory will help in dealing with external components such as change in

technology and competition since excellence at individual level is easy to institute. For

instance, in the event that specific software is to be delivered in a given timeline, the

distribution of the work among the distinct team members will lead to the efficiency in

performance of tasks and achieving the organization goals.

 Reference

Chikere, C. C., & Nwoka, J. (2015). The systems theory of management in modern

day organizations-A study of Aldgate congress resort limited Port Harcourt. International

Journal of Scientific and Research Publications, 5(9), 1-7.

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 Lai, C and Lin, S (2017). Systems Theory . The International Encyclopedia of

Organizational Communication, Publisher: John Wiley & Sons, Inc., Editors: Craig R. Scott;

Laurie Lewis, pp.http://onlinelibrary.wiley.com/book/10.1002/9781118955567

Part Three: Technologies

Use the following table to evaluate how specific technologies assist in facilitating

effective teamwork and supporting the specific team dynamics. You will select two

technologies to evaluate and then use your evaluation to select a technology that you find

most appropriate. For example, you might evaluate how a video conferencing tool would

support the team. Type your responses in the table provided.

Technology Guiding Criteria Strengths Gaps

 Cloud competing

ubiquitous nature will  The distinct team

Cloud Facilitates effective help the team work due members need apt

Software teamwork to sharing of every training on the usage

component of the team of the technology.

projects.

Supports White et al(2009) describes the There lies a gap in

positive work nature of team work as securing and

environment facilitating the access of team customizing the ideal

data for both on site and remote cloud software for the

workers as such it enhances the company.

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positive work environment

through interconnectivity of

members.

 The constant exchange of The individual members

Promotes
information on the cloud need to be open to a lot
positive group
network will help in developing of information exchange
behavior
of the positive group behavior. in the organization.

There lay a gap in the

 Team members who have
Promotes training of the
positively identified the proper
positive group individual members on
methods of sharing information
performance the usage of the
will perform optimally.
technology.

The gap lay in ability of

Supports a the organization to

 Cloud computing supports both
remote ensure that the
on-site and remote workforce.
workforce technology is working

throughout.

The exchange of information on

The gap lay in ensuring
the online platforms ensures
Promotes all team members fully
that distinct members of the
collaboration embrace the technology
organization collaborate in the
across teams in the execution of their
exchange of information
duties.
concerning team members.

Video Facilitates effective teamwork Video conferencing  Training of all

Conferencing enables team work as members on video

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members communicate conferencing and

on the progress of the getting the actual

team work and illustrate space to do video

on points related on the conferencing is an

team work. uphill task.

 Both remote and onsite

Through sharing of information,
members need to be
Supports the team members get to enjoy
fully prepared with
positive work the team work through an
sufficient documents
environment understanding of the real work
before the start of any
schedule.
video conference.

The seasonal aspects of

Promotes The real time connections
meetings might not
positive group support positive group
reflect the actual
behavior behavior.
behavior of individuals.

Promotes It promotes positive group Inability of a team

positive performance in ensuring that member to be present in

group members communicate on the the team meeting would

performance work progress. derail the progress.

Unforeseen downtimes
 Video conferencing will
Supports a in internet connectivity
support remote workforce as
remote may work against the
long as there is internet
workforce functional aspect of the
connectivity.
meeting.
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Any team that does not

 Team members get to
employ the use of the
Promotes collaborative through sharing of
technology fully may
collaboration information and getting to
derail the progress of
across teams network and illustrate their
others in the
points on the video conference.
organization.

Select the best technology to help you lead the team. Then, explain why you made

this choice. How will the technology that you chose support teamwork and positively impact

group behavior and performance?

 Cloud technology would be the best technology to lead the team members since the

individual members do not have to be present online at the same time.  Cloud technology

impacts team work through its ability to enable members’ access to data and hence

collaboratively work for the achievement of the organizations goals. Constant communication

among the team members in sharing of the data concerning the organization will help in

improving the overall performance of the organization.

Provide examples of how the selected technology may be used to lead the team in

various situations. For example, how will the technology support remote employees?

 The cloud computing will support remote employees through enabling them to access

data and share files concerning various projects in the organization. As such, the remote

employees can share through cloud computing the progress of their work and ensure the

timely delivery of projects.

How does the theory you chose support your choice of technology?
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 Systems theory will ensure that cloud technology enables the interdependency of both

the remote and on-site workers. Ultimately, the excellency of autonomy in tasks execution

will improve on the overall organization performance.

 Reference

White, B. J., Brown, J. A. E., Deale, C. S., & Hardin, A. T. (2009). Collaboration

using cloud computing and traditional systems. Issues in Information Systems, 10(2), 27-32.