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Two-Line Phone User Guide

This document provides instructions for installing and using a two-line telephone. It includes the following key points: 1. The telephone requires a modular phone jack, known as an RJ11C or RJ14C, for installation. Batteries are optional to power indicator lights. 2. To make a call, press the LINE button and dial the number. To receive a call, press the LINE button or pick up the handset. The REDIAL button automatically redials the last number. 3. General care instructions are provided to keep the telephone working properly and in good condition. Troubleshooting tips address potential problems.

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0% found this document useful (0 votes)
212 views1 page

Two-Line Phone User Guide

This document provides instructions for installing and using a two-line telephone. It includes the following key points: 1. The telephone requires a modular phone jack, known as an RJ11C or RJ14C, for installation. Batteries are optional to power indicator lights. 2. To make a call, press the LINE button and dial the number. To receive a call, press the LINE button or pick up the handset. The REDIAL button automatically redials the last number. 3. General care instructions are provided to keep the telephone working properly and in good condition. Troubleshooting tips address potential problems.

Uploaded by

orphneus
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

12-Number Memory 2-9420 BEFORE Y OU BEGIN INSTALLATION MAKING AND R ECEIVING CALLS G ENERAL PRODUCT CARE

Two-Line Telephone To Make a Call To Receive a Call To keep your Telephone working and looking good, follow these guidelines:
DESKTOP INSTALLATION
User’s Guide MODULAR J ACK REQUIREMENTS
A coiled handset cord and two 1. Press LINE 1 or LINE 2. 1. Press LINE 1 or LINE 2. • Avoid putting it near heating appliances and devices that generate
You need an RJ11C or RJ14C type modular jack, FIGURE 1. FIGURE 2.
2. Replace the handset to hang up. 2. Pick up the handset to answer. electrical noise (for example, motors or fluorescent lamps).
straight telephone line cords are
which is the most common type of phone jack and One dual-line jack Two single-line jacks • DO NOT expose to direct sunlight or moisture.
packaged with your unit. One of the 1. When phone rings (LINE indicator 3. Replace the handset to hang up.
might look like the one pictured here. If you don’t
telephone line cords is in the carton; Cord from flashes rapidly). • Avoid dropping the unit and/or other rough treatment.
have a modular jack, call your local phone company
the other is located on the cord wrap LINE 1+2 jack
• Clean with a soft cloth.
to find out how to get one installed.
inside the adapter. Cord from Cord from
LINE 1+2 jack LINE 2 jack R EDIAL • Never use a strong cleaning agent or abrasive powder because this will
INSTALL THE BATTERIES damage the finish.
Use REDIAL, to quickly redial the last number that was manually dialed. This
BATTERIES FOR S UPPLEMENTARY P OWER is useful when a line is busy for a long time. • Retain the original packaging in case you need to ship it at a later date.
Four ‘AA’-size alkaline batteries (not included) provide power for LINE 1 and
LINE 2 indicator lights. If you want the LINE indicators to light when another 2
1. Pick up the handset. TROUBLESHOOTING TIPS
phone is off the hook, install the optional batteries. (RJ14C) (RJ11C)
2. Wait for dial tone.
(RJ11C)
3. Press the REDIAL button. The phone automatically redials the last number Problem Solution
1. If telephone is wall mounted, remove from that was dialed (up to 16 digits).
mounting. No dial tone. • Check hook switch to make sure it pops up.
Won't dial out • Make sure TONE/PULSE is set to correct position.
2. Unplug modular jack from the phone wall outlet. WHITE GRAY WHITE FLASH BUTTON • Check if a LINE button depressed.
3. Slide memory directory tray up and off phone to Press the FLASH button to activate custom calling services such as call Phone doesn’t ring • Check RINGER VOLUME.
expose battery compartment door. waiting or call transfer, which are provided by your local phone company. Do • You might have too many phones on one line.
4. Slide flat blade screwdriver down between the 1 not use the hook switch because you might hang up the phone. Light and tone fluctuating with • This is normal as power is feedback flutter when
cabinet and top of door and snap open door. 4 3 phone outpulsing. dialing in pulse mode.
Remove battery door. HOLD BUTTON Can’t be heard by • Make sure phone cord is securely plugged in.
5. Install 4 ‘AA’-size batteries as indicated on the 1. (See Figure 1) If you have one dual-line phone jack (RJ14C). • Press HOLD button and hang up the handset. The LINE indicator blinks to other party • Make sure other phones are not OFF hook at the
indicate the party is on hold. same time. If so, this is normal condition as volume
diagram in the battery compartment. Plug the white straight cord in the LINE 1+2 jack at the top of the base. drops when additional phones are used at once.
Note: If using phone for one line operation only, Plug the opposite end of the cord into the modular RJ14C dual-line jack. TO CONTINUE THE CONVERSATION
Memory dialing • Make sure you entered numbers correctly. (See “Memory.”)
then insert just the bottom 2 batteries (those (See Figure 2) or if you have two single-line phone jack (RJ11C).
At this phone From another phone Memory Loss • Is Lithium battery installed correctly.
closest to the emergency/quick dial locations). Plug the grey straight cord in the LINE 1+2 jack at the top of the base. • Does battery need replaced.
Plug the white straight cord into the LINE 2 jack. 1. Pick up handset. 1. Pick up handset.
Indicator lights do not • Check all of the phones on this line.
6. Replace door, and directory tray. Then, plug the opposite end of the cords into the modular RJ11C jacks. 2. Press LINE on hold. Turn on or off properly • Check the “AA” batteries.
7. Plug the phone into modular jack. 2. Plug one end of the coiled handset cord into the handset and the opposite • Switch the line cord jacks for lines 1 and 2.
end into the base. CONFERENCE BUTTON
BATTERIES FOR B ACKUP MEMORY
3. Set the RINGER 1 and RINGER 2 volume switches to HI, LO or OFF.
A consumer replaceable long-life lithium battery Note in OFF position that line will not ring. Your telephone has separate
Enables you to carry on three-way conversation using LINES 1 and 2 simultaneously. ACCESSORY ORDERING INFORMATION
(3V) is installed in the phone to provide back-up and distinct ringer sounds for each line this will allow you to determine 1. Place first party on HOLD.
Please call 1-800-338-0376 Monday through Friday between 8 AM and 8 PM to
power for retaining numbers in memory. The lithium (audibly) the line of an incoming call. 2. Press the alternate LINE.
order a lithium battery cartridge (part number 5-1923; price $2.95 plus $5.00 for
battery compartment is located on the bottom of the 4. Set mode switch to TONE. Note that if you have problems dialing switch to 3. Dial phone number for second party. shipping and handling).
We bring good things to life.
telephone base. PULSE. 4. Press CONF and talk to both parties.
1. If telephone is wall mounted, remove from 5. When finished with conference press LINE 1 or 2 to talk privately and
mounting. WALL MOUNT INSTALLATION disconnect other line. LIMITED WARRANTY
FCC R EGISTRATION INFORMATION 1. Slide handset hook up and off the base. Turn 6. When finish hang up.
Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 2. Unplug modular jack from the phone wall outlet. 1 What your warranty covers:
and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
3. Remove adapter to expose battery compartment.
(half turn 180º) and slide back into place. MEMORY • Any defect in materials or workmanship.
2. Press down and out on the two snap tabs For how long after your purchase:
On the bottom of this equipment is a label indicating, among other information, the FCC Registration number and Ringer 4. Using a pointed object open the battery door and Each of the 12 memory buttons is capable of storing phone numbers that are
Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. located on the top of the adapter. Lift adapter off. • One year.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these remove. up to 16 digits. Each one–touch button accesses a memory position. You can
devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices 3. Plug white straight line cord into base jack LINE 2 (The warranty period for rental units begins with the first rental or 45 days from date of
connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as 5. Insert a pointed object, in opening at either end dial the phone numbers stored in the memory with one touch (press the shipment to the rental firm, whichever comes first.)
1+2 and wrap excess cord. Note that you must
determined by the REN, you should contact your local telephone company. of the battery cartridge and lift up. memory location button). What we will do:
Notes use a RJ14C jack.
• This equipment may not be used on coin service provided by the telephone company. 6. Slide battery cartridge out and dispose of • Provide you with a new or, at our option, a refurbished unit.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you immediately.
4. Reverse the adapter so that the thickest part is STORING A N UMBER IN MEMORY • The exchange unit is under warranty for the remainder of the original product’s warranty
are on a party line. Check with your local telephone company. at the bottom of the base. Place about 3” of the 1. Pick up the handset.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. 7. Insert replacement battery cartridge and snap period.
cord through the opening in the adapter.
2 Rights of the Telephone Company into place .The battery cartridge can be inserted 3 2. Press the STORE/IN button. How to make a warranty claim:
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, 5. Replace the adapter by inserting the top end in 3. Dial the number to be stored (up to 15 digits).
where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not only one way. Replace door. 4 • Properly pack your unit. Include any cables, etc., which were originally provided with the
practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service first and slide the base down. 4. Press STORE/IN again. product. We recommend using the original carton and packing materials.
immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such 8. Replace adapter.
temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a 6. Connect to the RJ14C wall jack and position 5. Press a memory location button (A, B, C, or 1-9). • Include in the package evidence of purchase date such as the bill of sale. Also print your
complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. 9. Plug the phone into modular jack. adapter mounting holes over the wall plate and name and address and a description of the defect. Send standard UPS or its equivalent to:
The telephone company may make changes in its communications facilities, equipment, operations of procedures where
6. Remove the memory directory from underneath its plastic cover and
such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these 10. You may have to reprogram some or all of the slide down until adapter/base assembly is firmly record the name of the person whose number you stored. Thomson Consumer Electronics, Inc.
changes are expected to affect the use or performance of your telephone equipment, the telephone company must give number into memory. in place. Product Exchange Center
you adequate notice, in writing, to allow you to maintain uninterrupted service. 7. Hang up the handset. 32 Spur Drive
7. Plug one end of the coiled handset cord into the 5 El Paso, Texas 79906
INTERFERENCE INFORMATION BATTERY S AFETY P RECAUTIONS handset and the opposite end into the base.
INSERTING A P AUSE IN THE DIALING S EQUENCE
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not Press the REDIAL button to insert a delay in the dialing sequence of a stored
cause harmful interference; and (2) This device must accept any interference received, including interference that may cause • Don’t disassemble, mutilate, puncture, wet, or dispose of battery in fire. 8. Set the RINGER 1 and RINGER 2 volume switches 6 telephone number when a pause is needed to wait for a dial tone (for example • Insure your shipment in case of loss or damage. Thomson accepts no liability in case of
undesired operation. Like other batteries of this type, if it is burned or punctured, it could to HI, LO or OFF. Note in OFF position that line will damage or loss.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC after you dial 9 for an outside line, or to wait for a computer access tone).
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. release toxic materials which can cause injury. not ring. Your telephone has separate and Each pause counts as 1 digit in the dialing sequence. • A new or refurbished unit will be shipped to you prepaid freight.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
• Keep batteries out of the reach of children. distinct ringer sounds for each line this will allow What your warranty does not cover:
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. you to determine (audibly) the line of an incoming CHANGING A S TORED N UMBER • Customer instruction. (Your Owner’s Manual provides information regarding operating
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the call. instructions and user controls. For additional information, ask your dealer.)
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: To change a stored number, you just replace it with a different number using
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). 9. Set mode switch to TONE. Note that if you have • Installation and set-up service adjustments.
the procedure for storing a number.
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. problems dialing switch to PULSE. • Batteries.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is
connected. DIALING A STORED N UMBER • Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician TELEPHONE OPERATION 1. Pick up the handset, and wait for a dial tone.
• Products purchased or serviced outside the USA.
for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 2. Press desired MEMORY button (A, B, C, or 1-9). • Acts of God, such as but not limited to lightning damage.
20402. Please specify stock number 004-000-00345-4 when ordering copies. CHOOSE A LINE Product Registration:
HEARING AID C OMPATIBILITY • Press LINE 1 or LINE 2. When the handset is off hook, an indicator lights CAUTION: If you make test calls to emergency numbers, remain on the line • Please complete and mail the Product Registration Card packed with your unit. It will make it
This telephone system meets FCC standards for Hearing Aid Compatibility. above the button indicating the line is in use. and explain the reason for the call to the dispatcher. Also, make these calls in easier to contact you should it ever be necessary. The return of the card is not required for
warranty coverage.
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM off-peak hours, such as early morning or late evening.
REN NUMBER IS LOCATED ON THE CABINET BOTTOM NOTE: You can use the telephone if you have only one incoming line. However How state law relates to this warranty:
you cannot access a second line. Also see” Batteries for Supplementary Power”. • This warranty gives you specific legal rights, and you may have other rights which vary from
Model 2-9420C state to state.
XXXXXXXX (Rev. 0 E/S)
NOTE: If you make a mistake while storing a number, hang up and repeat
If you purchased your product outside the USA:
97-45 the storing procedure.
Printed in XXXXXXX • This warranty does not apply. Contact your dealer for warranty information.

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