OVERVIEW

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies and HCL Info systems. The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 85,000 professionals of diverse nationalities, operating across 31 countries including 500 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

From aeronautics to life sciences, HCL touches millions of people through technology across the world everyday

One of the pioneers in modern computing , our expertise spans globally and we make a difference.

We are proud of our pioneering heritage in India and take forward the pioneering spirit to all our ventures HISTORY Developed the first indigenous micro-computer at the same time as Apple and 3 years before IBM's PC in 1978. Thismicro-computer virtually gave birth to the Indian computer industry. HCL's in-depth knowledge of Unix led to the development of a fine grained multi-processor Unix in 1988, three years ahead of Sun and HP.

Along with the swiftly growing software technology industry, HCL, which was hitherto known as the pioneer in modern computing made the advent into software development. HCL's R&D was spun off as HCL Technologies in 1997 to mark their advent into the software services arena. Today, HCL sells more PCs in India than any other brand, runs Northern Ireland's largest BPO operation, and manages the network for Asia's largest stock exchange network apart from designing zero visibility landing systems to land the world's most popular airplane. And this it does across 23 countries and across 360 service locations in India.

AWARDS India's Most Preferred Personal Computer Brand by CNBC AWAAZ Consumer Award 2007 India's 'No. 1 PC Vendor' consecutively for six years. HCL among the Top 3 IT companies for the last 3 years, DQ & IDC,Best Employer Survey, 'Best employer 2005' with Five Star Ratings

'Top 50 in ET Top 500 Companies' Listings for 2006

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Standard 1000 Ranking 2006 Top 50 Fastest Growing Technology Companies in India & 'Top 500 Fastest Growing Technology Companies in Asia Pacific' by 'Deloitte & Touche'
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PARTNERSHIP
HCL has always prided itself on its partnership engagements. Partner models are also evolving in the technology industry. Innovation has extended into the ecosystem and community based engagements are coming into play. HCL has also enhanced its relationships with partners and is creating a variety of innovative partnership models, with various approaches to risk-reward sharing. Some of the notable partner engagements:

1977 Leading position on office .Automation and Laptops in India

1981 Scripting an era of computing across the Microprocessor

1985 Strategic relationship that has seen the computer evolve from computing device

2004 Partnering in computing and providing IT Services

1996 Dominant position in mobile handset market in India.

COMMUNITY INITIATIVES Public Health Foundation of India HCL acts as a think tank on policy issues related to health systems to establish standards in public health education

Community Support Programs HCL works with NGO's Udayan, cry for social up-liftment of underprivileged children

Concert Series Started in 1998 it provides a platform to up coming young Indian classical artists to express their talent.

Corporate Governance at HCL

HCL believes that strong corporate governance practices should be integral to all activities of its Group Companies to ensure efficient conduct of the affairs of the Companies, while upholding the core values of transparency, integrity, honesty, and accountability. The annual Directions meet where the CEO of HCL Technologies interacts with all employees and arrive at the strategic direction the company needs to take, and the HCL Global Meet where its customers, investors, analysts all interact together in a free flowing discussion, are just two examples of how transparency has become a part of the HCL Enterprise culture.

The HCL corporate governance practices have matured over the 32 year journey of the Enterprise; and are in compliance with the requirement of the revised guidelines on corporate governance stipulated in Clause 49 of the Listing Agreement with the Stock Exchanges.

Philosophy of Quality

"We shall deliver defect-free products, services and solutions to meet the requirements of our external and internal customers, the first time, every time."
To exist as a market leader in a globally competitive marketplace, organizations need to adopt and implement a continuous improvement-based quality [Link] of the key elements to HCL's success is its never-ending pursuit of superior quality in all its endeavors. HCL INFOSYSTEMS believes in the Total Quality Management philosophy as a means for continuous improvement, total employee participation in quality improvement and customer satisfaction. Its concept of quality addresses people, processes and products. Over the last 32 years, we have adapted to newer and better Quality standards that helped us effectively tie Quality with Business Goals, leading to customer and employee satisfaction.

QUALITY AT HCL INFOSYSTEMS LTD The history of structured quality implementation in HCL Info systems began in the late 1980s with the focus on improving quality of its products by using basis QC tools and Failure Reporting and Corrective Active Systems (FRACAS). We also employed concurrent engineering practices including design reviews, and rigorous reliability tests to uncover latent design defects. In the early 90s, the focus was not merely on the quality of products but also the process quality systems. Our manufacturing unit at NOIDA was certified initially to ISO 9002:1994 by Bureau Veritas Certification in 1994 and later on to ISO 9001:1994 in 1997. As of now, all our manufacturing units are certified by Bureau Veritas Certification as per ISO 9001:2000 and ISO 14001: 2004 In early 1995, a major quality initiative was launched across the company based on Philip B. Crosby's methodology of QIPM (Quality Improvement Process Management). This model was selected to because it considered the need and commitment by an organization to improve but more importantly, the individual's need towards better quality in his personal life.

Under our Quality Education System program, we train our employees on the basic concepts and tools of quality. A number of improvement projects have been undertaken by our employees, whereby process deficiencies and bottlenecks are identified, and Corrective Action Projects (CAPs) are undertaken. This reduces defect rates and improves cycle times in various processes, including personal quality. We have received MAIT's 'Level II recognition for Business Excellence' for our initiatives in the Information Technology Industry, adding another commendation to our fold. MAIT's Level II recognition is based on the 'European Foundation for Quality Management' (EFQM), for gaining quality leadership and business competitiveness. Our certifications / awards in 2003 include ISO 9001-2000 by Bureau Veritas Certification for our InfoStructure Services and award of First Prize by ELCINA (Electronic Component Industries Association) for Quality, 2002-03. The ELCINA award criteria considers two aspects. (1) Enablers (Leadership & Management commitment, Resource Management, Product Realisation, Measurement Analysis & Improvement) and Results (Product Quality, Customer / Stake holder satisfaction , Business results).

Relationship Programme HCL strongly believes in the power of relationships and partnership No matter the size of your business, partnering with HCL Infosystems will help you succeed. Leveraging over three decades of experience in total technology solutions, its our commitment to help you be as successful as possible. We provide you access to HCLs innovative technologies, marketing strategies and value added services. By working on every aspect of the ICT industry, we have the experience to create world class products and services to help you give the best to your customers. Advantage HCL

HCL's labs - Pioneers in design, development and building ICT products India's largest Hardware, System Integration, Networking Solutions & Distribution Company

3 decades of expertise in technology solutions Partners with leading global players to provide the best of solutions to end users The largest manufacturer of PCs and Laptops in India Largest direct sales, digital lifestyle product distribution and retail network Extensive service network that reach out to 4,000 towns

Benefits from a Proven Commitment from HCL Infosystems At HCL Infosystems, partnerships are lifelong relationships that mutually benefit each other. We can help to enhance your business and reap the rewards of our mutual success. We offer differentiated technology and dedicated service support infrastructure as per the needs and requirements of your customers. We provide technology specializations that map to areas of significant business growth for your business and your customers.

Reliable IT Backbone In a world where the right technology infrastructure is a prerequisite, we offer a reliable IT backbone to our partners. HCL combines technical innovation with built-in reliability to keep your business running. We provide a one stop shop for meeting endto-end IT requirements, thus offering a smooth ICT management. Additionally, we offer industry leading technology, designed to deliver a price to performance advantage to help you provide increased benefits to your customers. Our high-quality products and services give you means to work in a smarter way and be more productive and competitive. Differentiated Product Access At HCL we understand that different customers have different needs. We have constantly innovated to offer a range of products to cater to different requirements of the customers. We have pioneered the home PC market of India - we designed Indias first Multimedia-enabled Beanstalk Media Centre PC for home users; we have developed Ezeebee and Busybee PCs and

ME Laptops for personal productivity. Whether gaming, enjoying music or movies or connecting to the Internet, these systems offer ease of use that transcends to greater performance and more satisfaction for the individual user be for work or home. We bring this exciting range of Desktops and Laptops through our vast network of neighborhood partner outlets for buying convenience of the customers. Further these products are backed by HCLs 24X7 Consumer Support Helpline. Enterprises have unique needs for their computing platforms and HCLs range of business Desktops and Laptops come with unique features that enhance productivity while reducing TCO. For our Enterprise & SMB customers who buy directly from us, or through Enterprise Rate Contracts or through our vast network of Strategic Business Partners we offer customized built to order range of ME Business Laptops and Infiniti Desktops. Leveraging on three decades of expertise in total technology solutions, HCL business Desktops and Laptops offers increased security, ultra-efficient manageability and maximum productivity for a smart business landscape.

HCL's manufacturing facilities are ISO 9001 - 2000 & ISO 14001 certified and adhere to stringent quality standards and global processes. HCL Desktops and Laptops are manufactured and marketed specially to withstand unique Indian terrain and conditions. HCL commits to manufacture Green PCs and Laptops that are RoHS compliant and adhere to stringent environment management standards. As market leaders in ICT arena we offer our partners the best of options. Unparallel Support When the situation calls for it, we can help you with our dedicated 24X7 HCL Touch service network. You can benefit from services offered through our offices in 170 cities, 505 points of presence, reaching 4,000 towns. Pre- and post-sales support from HCL specialists makes identifying the best solution for each sales opportunity even more predictable. This allows for our shared quest for excellence and commitment to serve customers better.

Extensive Marketing Support HCL has closely seen the IT industry rise from scratch, and has actively participated in its progress. We have picked up valuable marketing lessons in serving the IT needs of the Indian customers. You can combine your individual strengths and reputation with the power of a global brand. We can help you to focus on some of the most critical marketing needs facing your business. Additionally, we can provide you a set of proven sales and marketing tools designed to help you generate new leads, increased demands for products and services and help you reach your business goals. Structured for Ease and Value Each element of HCL business partnership solutions are designed to reduce the costs of deployment, support and management. So whether its for you or your customers, we provide complete ICT solutions - all at a great value.