GCN221124042108
I seem to have misplaced my stylus in my LG gram and was wondering if it is possible to get a
replacement.
Steven Walter([email protected])
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Hello there Steven,
Thanks for contacting us. I appreciate that you've reached us with your concern about how you can
purchase your LG Stylus pen. We are happy to help you.
The item may be obtained directly from our Authorized Parts Distributor - Encompass Parts. I have listed
their contact information below, including their website address. Please reach out to them for
availability, pricing, and shipping information.
For the parts # here are the details:
* Stylus Pen- AAA30623801
Here is the link for your Adapter:
https://encompass.com/item/13020333/LG/AAA30623801/
- 71.95 USD is the cost of your LG Stylus Pen
Simply type the Parts # from the website and it will automatically show the details and the information.
Encompass Supply Chain
Phone Number: 855-371-0084
Website: www.encompass.com
I hope this information has been helpful. Please let me know if I can be of further assistance.
Also, if you have a moment, please reply to the survey at the bottom of the email to let me know how
satisfied you are with my personal support to you. You can also provide feedback about LG’s general
service and support at the end of the survey.
I appreciate your understanding in this matter, and thank you for contacting LG.
Sincerely,
Jayvee
LG Electronics Customer Support
**This is an unmonitored email address. To reply, please visit https://www.lg.com/us/support/email-
appointment.**
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GCN2211240422406
Good Day,
Does LG offer a replacement decal for my 17" LG Gram Intel 11th gen laptop? The "R" in gram fell off.
Thanks!
Jim George
Fort Myers, FL
Jim George([email protected])
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Hi Jim,
Thanks for contacting us. I appreciate that you've reached out about this issue, and I will do my best to
answer your question on the situation to your satisfaction.
I understand that you want to fix the keys on your keyboard, in regards to replacing it individually, we
are replacing it as a whole since the keypads are grouped together. We provide a 1-year Manufacturer’s
warranty from the date of purchase on the copy of the receipt or sales invoice provided by the dealer. If
the unit is still within the 1-year warranty and it needs a repair, kindly let us know so we can create a
ticket and provide the following information:
Full Name:
Phone Number:
Physical Address:
Product Model Number:
Product Serial Number:
Date of Purchase:
Kindly include a copy of the receipt or sales invoice for warranty validation.
For laptop repairs, our service team will send a shipping label through email to ship the laptop to our
facility shipped ground by FedEx. Once the unit is received by our repair facility, please expect that the
unit will be sent back to you within 7-10 business days For security and privacy purposes, all files will be
deleted by our technician and the laptop will be reverted back to its factory default, Kindly back up your
files prior to repairs.
If the unit is within a year from the date of purchase, the repair will be covered by the warranty. If it is
over a year, a repair fee of $500 + tax will apply for the repair of the laptop which covers the parts,
labor, and shipping cost. You may fill up the form below to confirm your warranty and request a repair
service.
As soon as I have this information, I'll get back in touch as quickly as possible. Thank you for your
patience.
Also, if you have a moment, please reply to the survey at the bottom of the email to let me know how
satisfied you are with my personal support to you. You can also provide feedback about LG’s general
service and support at the end of the survey.
Thanks in advance for your time and we look forward to supporting you in the future!
Sincerely,
Jayvee
LG Electronics Customer Support
**This is an unmonitored email address. To reply, please visit https://www.lg.com/us/support/email-
appointment.**
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