Perform Audits, learn from Reports, improve Standards
All-in-one web & mobile platform
Simplifies and streamlines your Quality & Brand Standards
YOUR COMPANY
Quality Assurance Report
YOUR COMPANY
User-friendly app Story driven Professional reports 360 degree Dashboards with
Capture every bit with graphs & pictures actionable insights
Top-down & bottom-up
Streamlined communication, standardized processes - top to bottom
Oversee: 360-visibility on
Set direction: field operations, trends &
KPIs, targets VPs, growing risks, informed decisions
Directors
Define operational Monitor in real time: instant
Managers
standards, compliance reports, summary reports, scheduling,
Department Heads,
policies approvals/escalations, benchmarks
District & Sr. Managers
Execute: self-audits,
routine checks, training, Field Teams Audit & improve: clear
best practices Sites, Associates, scores, history, recurring
Operators issues, reminders
US offices, WA
Global presence UK offices, London
24/7 support and offices near you
40+ countries
Using GoAudits daily
40,000+
Client locations
10+ million
Checks performed
using GoAudits
Global
Customers
● Hospitality
● Food & Beverage
● Retail
● Manufacturing
● Construction, Real Estate
● Logistics & Transportation
● Utilities, Telecoms & Energy
● Health
● Fitness / Wellness
● More+
Accommodation
& hospitality
GoAudits is used by a variety of
hospitality businesses:
● Hotels & resorts
● Self-catering accommodation
● Hospitality groups &
management companies
● Casinos & leisure parks
● More+
Food & beverage
customers
GoAudits is used by a variety of Food
& Beverage businesses:
● Hospitality: restaurant, bar, pub
chains, catering services
● Food retailers
● Food manufacturers
● Dairy, agro businesses
● Food safety consultancies
● More+
Retail
Customers
GoAudits is used by a variety of
retailers and wholesalers:
● Food retailers, restaurants
● Supermarket & convenience
● Home & general merchandise
● Luxury
● Non-profit
● More+
Manufacturing
customers
GoAudits is used by a variety of
manufacturing businesses:
● Materials & Chemicals
● Equipment & Tools
● Industrial parts
● Packaging
● Food
● Automotive
● More+
Construction
customers
GoAudits is used by a variety of
Construction & Real Estate businesses:
● Construction & contractors
● Construction materials
● Property development &
management
● Facility management
● More+
Transportation
customers
GoAudits is used by a variety of
businesses:
● Logistics
● Automotive
● Trucking
● Railway
● Marine shipping
● More+
Surface Mobility
Healthcare
customers
GoAudits is used by various types of
healthcare providers
● Hospitals
● Medical / dental practices
● Residential & domiciliary care
● Retirement living
● Specialized care providers
● More+
Wellness
customers
GoAudits is used by various Fitness &
Wellness businesses and facilities:
● Health & sport club networks
● Hotel/resort fitness facilities
● Pool, spa, massage facilities
● Wellness retailers
● Facility management & cleaning
● More+
Facility & advisory
customers
GoAudits is used by a variety of
facility management/consultancy
businesses:
● Cleaning & maintenance
● Health & safety, food safety
● Certification / consultancy
● Business services
● More+
Infrastructure
customers
GoAudits is used by a variety of
Utility, Telecoms or organizations:
● Telecom operators
● Electric utilities
● Local government
● Oil & gas, mining
● Network and infrastructure
developers
● More+
Middle East
customers
GoAudits is used across several
industries in the Middle East:
● Hospitality
● Food & Beverage
● Retail
● Manufacturing
● Construction & Real Estate
Surface Mobility
● Logistics & Transportation
● More+
Application online + offline
Visually intuitive design
Tap your responses Photos & annotations Action plans Digital signatures Smart filters
Application online + offline
Visually intuitive design
Tap your responses Photos & annotations Action plans Digital signatures Smart filters
Instant Reports
Ready in less than 2 seconds. Quickly spot trends, issues, scores
YOUR COMPANY
WEEKLY
AUDIT
Add customer
logo to report
Signatures and Maps
Instant reports with
Repeated failures highlighted
pictures & annotations Trends, history & scores
Summary Reports
Schedule Daily, Weekly, Monthly digests, directly to your inbox.
YOUR COMPANY
YOUR COMPANY
YOUR COMPANY
Add customer
logo+name on reports
Dashboards Interactive Filters
Interactive and dynamic, for every point of view.
360 Degree Dashboard
Follow-up actions, escalations and reminders
Use cases
Opportunities to leverage GoAudits across your business
Facilities Head Office
• Site opening/closing • Customer satisfaction survey
• Equipment inspections • Site performance
• Routine maintenance • Mystery shopper visits
• Cleaning • Budgeting
• Warehouse / factory checks • IT governance checks
• Routine visits • Profit protection
Compliance Operations
• Site safety, EHS audits • Site visits - Shift manager
• Covid-19 checks • Site operations review
• Fire risk assessment • Weekly and monthly visits
• Workplace inspections • Employee engagement
• Quality management, ISO • Merchandising/launch
• SOPs, DDA... • Admin & general
Use cases in Hospitality
Opportunities to leverage GoAudits across your business
Operations Corporate
• Housekeeping • Customer satisfaction survey
• Restaurant / Kitchen checks
• Site performance
• Wellness
• Front office • Mystery shopper visits
• Brand standards • Budget planning
• LQA / Forbes standards • IT governance checks
• Profit protection
Compliance Facilities
• Quality assurance • Equipment inspections
• Food hygiene & regulations • Routine maintenance
• Fire risk assessment • Cleaning
• Health & Safety • Golf daily checks
• Standard Operating • Car parking
Procedures • Engineering / boiler checks
• Risk assessments • Property improvements
Use cases in Food &
Beverage
Opportunities to leverage GoAudits across your business
Operations Corporate
• Quality control • Customer satisfaction survey
• Standard Operating Procedures • Site performance
• Brand standards • Mystery shopper visits
• Good Manufacturing Practices • Budget planning
• Shift manager inspections • IT governance checks
• Inventory checks
• Profit protection
Compliance Facilities
• Food safety & hygiene • Kitchen / production line
• BRC / HACCP Plan checks
• Health & safety • Restaurant visits
• Fire / electrical risk • Equipment inspections
assessments • Routine cleaning,
• ISO, FSSC-22000 certification maintenance & engineering
checks • Warehouse walkthrough
• Supplier inspections
Use cases in Retail
Opportunities to leverage GoAudits across your business
Facilities Head Office
• Store walkthrough • Customer satisfaction survey
• Equipment inspections • Site performance
• Routine maintenance • Mystery shopper visits
• Cleaning • Budgeting
• Washroom, office, parking • IT governance checks
lot
• Profit protection
• Warehouse & inventory
Compliance Operations
• Health & safety audits • Area manager visits
• Covid-19 checks • Daily: store opening/closing...
• Fire risk assessment • Store safety, loss prevention
• Food safety • Promotions & merchandising
• Quality management, ISO • Supplier audits
• SOPs, DDA... • Employee training &
engagement
Use cases in Fitness & Wellness
Opportunities to leverage GoAudits across your business
Operations Corporate
• Monthly management visits • Customer satisfaction survey
• Daily self-audits e.g. opening / • Site performance
closing, barista checks... • Mystery shopper visits
• Staff training • IT Governance checks
• Promotional & loyalty program
• Budget planning
roll out
• Supply inventory • Profit protection
Compliance Facilities
• Brand standards & quality • Fitness equipment checks
• Covid-19 safety • Cleaning
• Fire/electric risk assessment • Pool & spa safety and hygiene
• Food hygiene • Routine maintenance: lighting,
• Health & safety boiler, pest control...
• Standard Operating • Outdoors, parking
Procedures • Property improvements
• Risk assessments
Use cases in Manufacturing
Opportunities to leverage GoAudits across your business
Facilities & Equipment Head Office
• Warehouse / factory checks • Site or team performance
• Site opening/closing • Employee engagement
• Equipment/tool inspections • IT checklist
• Routine maintenance • Profit protection
• Cleaning • Admin & general
• Pre-Planned Health Checks
Health & safety Field / Operations
• Site safety, EHS audits • Gemba Walk
• OSHA workplace inspections • Shift manager inspections
• Incident & near-miss reporting • Site operations review
• Covid-19 checks • Quality control
• Fire/electrical risk assessment • ISO standards checks
• PPE inspection • SOPs
• Routine Calibration Checks
• Accident Management
Use cases in Construction
Opportunities to leverage GoAudits across your business
Facilities & Equipment Head Office
• Warehouse / factory checks • Site or team performance
• Site opening/closing • Employee engagement
• Equipment/tool inspections • IT checklist
• Routine maintenance • Profit protection
• Cleaning • Admin & general
Health & safety Field / Operations
• Jobsite safety audit • Shift manager inspections
• EHS audits • Site operations review
• OSHA workplace inspections • Quality control
• Incident & near-miss reporting • ISO standards checks
• Covid-19 checks • SOPs
• Fire/electrical risk assessment • Inventory checklist
• PPE inspection
Industry challenges
Challenges
Inconsistent operational Time wasted on Critical safety & quality
standards across sites admin/manual work risks, Covid-19 measures
Gain compliance &
Improve by enforcing standards Save Money by making your
confidence with greater
with centralized system team more productive
visibility
Make Money Save Money Manage Risks
Success Story
Latour Hotels & Resorts deployed GoAudits in all
properties in North America:
30+ 20,000+ $8,000+ 100s
hotels & resorts inspections saved in 2020 by of hours saved
in 2020 going paperless
From HQ to all 30+ properties
● Started with bi-annual headquarter Quality Assurance
● Expanded self-audits to all properties within the management
portfolio
● Today over 30 forms used for different daily operational checks
Example checklists:
Bi-annual QA inspection Safety & maintenance: AC filters, “In 2020 we saved over $8k with digital
Daily operations huddle boilers, fire extinguishers... inspections, not printing documentation, etc.
Housekeeping Resort asset inspections GoAudits reports inform our annual budgeting:
Room and unit QA Post-Covid reopening checklist in addition to the portfolio trends, we see top
Pool, spa, fitness center checklist More+ Kristin Ingram,
5 issues for each property and reserve funds
Regional Director
to correct them.”
Resort Operations
Read full case study here
Success Story
Rosewood Group deployed GoAudits in all properties globally:
60+ 3 months +10% >90%
Auditors/ See significant Increase on LQA Last 3 LQA scores
Inspectors improvements standards
Operations Facilities
Housekeeping Equipment inspections
Food & Beverage Routine maintenance
Wellness Cleaning
Front Office Fitness, pool, spa
Weekly Management Inspections Golf daily checks
Emotional & Focused Car parking
Admin & General Routine deep cleaning
Compliance Corporate
Finance compliance Customer satisfaction
Food regulations Recognition program for associates
Fire & other risk assessments Mystery shopper visits
Health & Safety IT Checks, GDPR Checklist
Standard Operating Procedures OMR (Operations Management Review)
Success Story
Miniclipper Logistics is a road haulage and warehousing
business with UK nationwide coverage:
2019 40+
GoAudits roll out Fleet servicing Amazon,
Sainsbury’s
97% x3 faster
Audit completion And more frequent inspections
Up from 65%
Facilities & Fleet Safety & Quality
Distribution center Covid-19 safety
Warehouses Workplace/site health & Safety
Offices Incident & near-miss logging
Cleaning & maintenance ISO certification self-audits
Vehicle maintenance FORS - Fleet Operator Recognition Scheme
Pre-start self-checks Personnel training
Read full case study here
Success Story
B&M Home Stores deployed GoAudits from
the head office to all stores:
2019 600+ 200 x5 faster
GoAudits roll out Stores in the UK Auditors inspections
Operations Facilities
Weekly/monthly management visits Routine maintenance
Opening & closing checks Engineering / equipment inspections
Loss prevention, store security Cleaning
Till controls Washrooms
Promotions & merchandising Exterior & parking facilities
More+
Compliance Corporate
Covid-19 safety Store performance, benchmarking
Health & Safety Customer exit surveys
Fire & other risk assessments Mystery shopping visits
Food safety Budget planning
Standard Operating Procedures
Success Story
Goodwill of North Georgia deployed GoAudits to
all its locations. The results over 12 months:
100+ 1400+ 3200 1000+
Stores & Audits Actions tracked Hours saved
donation centers
Inspection areas Used by 5 different departments
Store appearance Store Operations, Donation Operations
Guest welcome HR & Legal
Merchandising & promotions Marketing
Covid-19 safety E-commerce
Donation processing “We save 20+ hours a week, especially with action plans.
Stock management GoAudits gives us consistency in collecting data, setting
Health & safety Weekly, monthly, annual
up action plans and driving their execution. Ultimately,
Fire safety assessment Annual store assessment/follow-up we are much better equipped to improve our operations.”
HR/legal compliance checks visit
Team culture Unannounced visit Kartella Fuller
Staff training Self assessment Director of Operations and Guest Experience
Store financial performance Safety guidelines visit Goodwill of North Georgia
More+ Pre-opening brand & operations
verification
Read full case study here
Success Story
Nissin Foods, the inventor of instant and cup noodles, uses
GoAudits for production quality control:
US 20+ 96%
All manufacturing Audits per day Audit completion
facilities
Daily production line quality checks
GMP Good Manufacturing Practice
Food safety and hygiene standards - HACCP, GFSI…
Product and packaging integrity
Production facilities & areas inspection
Incident logging… and more With reports immediately emailed to the relevant parties,
we get real-time information that allows our supervisors to
sign-off corrective actions and resolve issues much
Top features quoted by the customer:
quicker than before.
● Custom reports: weekly/monthly matrix overview of audit scores
● Quicker and easier audits: increased completion ratio by team Eddie Odie
Quality Control Manager
● Instant reports + action plans: accelerated issue resolution
Nissin Foods USA
● Dedicated customer service: easy team onboarding/training
Read full case study here
Success Story
Northern Healthcare in a specialist provider of
assisted living services.
15 20-30 20+ Good
UK locations Audits per day Staff using app CQC Rating
Daily, weekly, monthly self-audits
Infection prevention & control, Covid-19 safety checks
Fire safety
Controlled drugs checks, medication stock checks
Rooms, common areas, dining room checks
Hourly cleaning checks
More+
Regulatory compliance
Governance & processes (Regulation 17 - Health and Social Care Act)
Evidence documented in one place for external audits
e.g. Care Quality Commission
Read full case study here
Success Story
One of the top homebuilders in the US, Woodside Homes delivers
hundreds of new houses each year across the US.
2019 500+ 30+ x3 faster
GoAudits roll out Audits last year Auditor users inspections
Formalizing the construction Quality Control: a “game changer”
• Ease of capturing information & photos onsite, time savings, efficiencies
• Clarity and improved communication with Trade Partners
• Better quality homes delivered to customers
GoAudits was a game-changer for us. One of they key
benefits is how easily we can capture the data and share it
with our Trade Partners, keeping everyone on the same page.
Construction quality control areas: A great tool that simplifies my role and helps us deliver better
homes. The GoAudits team are AAA rated in my opinion!
Exterior: roofing, insulation, tiling... Kitchen/bathroom appliances
Interior: floors, drywalls, windows.. Cleanliness & maintenance
Outdoors & garden landscaping. Fire safety
Ciaran Mullins
Plumbing, electrical, HVAC Construction site health & safety General Superintendent
Fixtures, lighting, furnishings More+ WOODSIDE HOMES
Read full case study here
Success Story
The Independent Food Company is a restaurant chain and
hospitality group based in Dubai.
7 25+ x4
Brands & Locations and Accelerated audit
Concepts growing turnaround
Digitized Quality Assurance & Food Safety processes
Restaurant visits Back of House & Front of House checks
Central kitchen checks Food quality & presentation
Supplier audits Food safety & hygiene procedures It is clear that QA & Food Safety team efficiency improved
tremendously! The Operations team now responds to 90% of
HACCP plan management Cleanliness/sanitation
the action plans within 1-2 days.
Covid-19 prevention More+
As Management, we are able to review branch performance
and analyse our audit findings much better than before.
Key benefits quoted by the customer:
• Reports and actions immediately available to Operational teams
• Audit turnaround accelerated x4: teams now fix issues within 1-2 days Eliane Estephan
• Easier analysis of branch performance for Management Quality & Hygiene Manager
INDEPENDENT FOOD COMPANY
Read full case study here
Success Story
Heat Treating Services Corporation of America provides
metallurgy services to transport, energy and other industries.
5 20+ 100s
Factories Quality & safety of daily operational
In the US audit types checks & audits
Digitizing audits: “the biggest no-brainer”
Manufacturing process audit High-level plant audit
Shift Manager checklists Layered Process Audit
Machinery setting checks (hourly) Cleanliness and maintenance We’re now able to get ahead of the trends before they
Plant safety, OSHA checks More+ become a gross non-conformance.
Digitizing our audits was the biggest no-brainer for our
quality system in the past couple of years!
Key benefits quoted by the customer:
• Better communication: non-conformance photos attached by Operators Katie Day
• Able to prevent gross non-conformance with early detection of trends Quality Assurance and
• Significant reduction in paper usage across 5 plants Metallurgy Manager
Read full case study here
Demonstration
Live overview of the Mobile App & Portal
We run the extra mile marathon
GoAudits is not just a product, we will also be a reliable partner.
Weekly Quality Check
Audit
SUPPORT REPORTS INVESTMENT
Help within minutes : Empower your decisions & Results & ROI in days, not
Humans, not robots 🤖 Transparency weeks
24x7 support, available from in- Customisable reports to inform Our customers see improved
app chat, email, phone & curated and connect your company in Operational Standards within 3
knowledge base. unprecedented ways. weeks. Professional solution at a
competitive price point.
Thank you - Any questions?
