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How can you clear the cause of the message "Please restart Windows before installing new
programs"(Windows XP/2000)?
Display part number

Instructions:
The Microsoft Windows XP/2000 operating system has one or more write-protected files registered for
deleting or renaming. This is the cause of the behavior described above and cannot be influenced by
the relevant software.

If the message described above appears after installing the software even though you have already
rebooted your PC, we recommend taking the following remedial steps.
 
No. Procedure
1 Open the Registry editor via "Start > Run..." and then entering "regedit". Check whether the
value "PendingFileRenameOperations" is in the path

 "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager "

Fig. 01
2 If the value is there, start the "Regedt32.exe" program via the menu "Start > Run...". Then
reopen the path

 "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager"

to obtain the following view:

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Fig. 02
3 In the right window double-click the value "PendingFileRenameOperations" to open the editor
for multiple character strings:

Fig. 03

The entries in this editor (Fig. 03) are to be interpreted as follows: Windows generates two
lines for each file concerned.

Case a):
If the second of the two lines is empty, it means that the file has been registered to be deleted.
In this example file 1031.MST in the directory

 "C:\WINNT.400\Installer\{34B13741-AF4A-4D94-BBF55-12DAC45017BA}\"

would be deleted via the Windows Explorer.

Case b):
If there is an entry in the second of the two lines, that is the new name for the file in line 1. In
this example the file TBM9C.tmp in the directory

 "C:\WINNT.400\Installer\{34B13741-AF4A-4D94-BBF55-12DAC45017BA}\"

would be renamed via the Windows Explorer.

Note:
The above mentioned files and paths to be deleted are just an example. Here you delete the
paths and files that are displayed in the editor on your computer.
4 After completing the steps described above you delete the Registry value

 "PendingFileRenameOperations"
in the Registry code
"HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\ ".

Now you can install more programs without having to restart the computer again.
5 If it is not possible to delete or rename the files designated in Step 3, then delete the Registry
code "PendingFileRenameOperations" via the pop-menu (right-click).
Then install STEP 7 without restarting the PC beforehand (the code is there again after a
restart).

Note:
In general, no warranty can be given for direct changes in the Registry because this is entirely the
responsibility of the user. In any event, you are advised to make a backup of the registry before
undertaking the actions described here. Furthermore, these settings are computer-specific. This

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means that when you copy the project to another computer, you must make the settings again.

If the recommendations above (Points 1 to 4) do not help with HP Notebooks (e.g.: NC6120) with
Windows XP, we recommend updating the WLAN driver or removing the HP Wireless Wizard from the
Registry.

Why can't the current software upgrade be installed?

Display part number

Description:
A software upgrade contains a new program package with new functions. The licenses already
purchased are upgraded as well. A Service Pack (Update) is a software for clearing errors and usually
doesn't contain any new functions. This is why it is only possible to upgrade with identical software.

STEP 7 Professional is a special programming package that consists of the separate components
STEP 7, S7-GRAPH, S7-SCL and S7-PLCSIM. It has a general setup and its own
authorization/license. It is not possible to upgrade one of the programs contained in it separately.

The programs STEP 7, S7-GRAPH, S7-SCL and S7-PLCSIM are also available as separate
components.

Example 1:
You are using STEP 7 Professional Edition 08/2001. Here you can only install the upgrade for STEP 7
Professional Edition 12/2002.
You cannot install the upgrade of S7-GRAPH V5.1, for example.

Example 2:
You are using STEP 7 V5.1 and would like to update it to STEP 7 V5.2. Here it is not possible to
install the upgrade for STEP 7 Professional Edition 12/2002. Here you need the upgrade for STEP 7
V5.2.

Note: 
For upgrading from STEP 7 V3.x to 5.x to STEP 7 Professional Edition 2006 there is the PowerPack:
MLFB 6ES7810-5CC10-0YC5
 
STEP 7 Professional Edition 2004 STEP 7 Professional Edition 2006
STEP 7 V5.3 STEP 7 V5.4
S7-SCL V5.3 S7-SCL V5.3
S7-GRAPH V5.3 S7-GRAPH V5.3
S7-PLCSIM V5.3 S7-PLCSIM V5.3
Table 1: STEP 7 Professional - program versions included

The following table contains links to the relevant upgrades.

 
Software package MLFB of the latest upgrade Latest Service Pack

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STEP 7 V5.3 6ES7810-4CC07-0YE5 SP6: 21953134

STEP 7 V5.4 6ES7810-4CC08-0YE5 SP1: 22445425
S7-GRAPH V5.2 6ES7811-0CC05-0YX4 SP3: 16643420
S7-GRAPH V5.3 6ES7811-0CC06-0YX5 SP2: 22303025
S7-SCL V5.3 6ES7811-1CC05-0YE5 SP1: 21328412
S7-PLCSIM V5.2 6ES7841-0CC03-0YE4 Not available
S7-PLCSIM V5.3 6ES7841-0CC04-0YE5 SP1 21565955
STEP 7 Professional Edition 2004 6ES7810-5CC08-0YE5 SP2 22339958
STEP 7 Professional Edition 2006 6ES7810-5CC10-0YE5 SP1 23848193
Table 2: Overview of the latest upgrades and Service Packs

Keywords:
Abort installation
What are the requirements for installing STEP 7 version 5.4?
Display part number

Configuration Notes:
The following table lists the requirements for installing STEP 7 version 5.4. You should observe the
following points before installing the STEP 7 software:

1. Hardware requirements
2. Software requirements
3. Installation in Windows Vista
4. Compatibility with other software products
5. Memory requirements
6. User rights
7. Installation over an existing version of STEP 7
8. Installation of STEP 7 Professional Edition 2006

The table also includes a number of remedies if the installation is aborted or error messages are
displayed during or after installation:

9. Message: "Please reboot before installing any more programs"

10. Message: "257:5  One or more objects of a type cannot be displayed. ..."
11. Message: "RUNTIME ERROR 9 - Subscript out of range"
12. Message: "Run Time Error 53"
13. Message: "ScriptEngine too old"
14. Message: "Internal OLE error 256:26"

Requirements and remedies for installing STEP 7 version 5.4

 
No. Requirements / Remedies
1 Hardware requirements:
Please note that you need increased main memory expansion for STEP 7 version 5.4. For
STEP 7 V5.4 in Windows 2000/XP Professional your PC requires at least 512 MB RAM and a

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processor of at least 600 MHz. In Windows Server 2003 your PC requires at least 1 GB RAM
and a processor of at least 2.4 GHz. It is generally recommended to have a main memory of at
least 1 GB.
2 Software requirements:
STEP 7 version 5.4 is released for the following operating systems:

 MS Windows 2000 Professional as from SP4

 MS Windows XP Professional as from SP1 (or SP1a)
 MS Windows Server 2003 with or without SP1 as a workstation computer.

The STEP 7 software is released for Windows XP Professional, 32 bits. Installation in Windows
XP Professional X64 (64-bit edition) is not possible.

Internet Explorer:
You need an Internet Explorer 6.0 (or higher).

More information is also available in our FAQ on "Compatibility of STEP 7 versions with the MS
Windows operating systems" in Entry ID: 8250891.
3 Installation in Windows Vista:
From version 5.4 SP3 onwards (recommended is V5.4 SP3.1 and higher), STEP 7 is released
for Windows Vista Ultimate and Business. STEP 7 is not released for Windows Vista Home
Basic and Premium.

When using the communication cards CP5511 and CP5512, note the following:

 CP5512 is released for Windows Vista; the driver is integrated in STEP 7.

 CP5511 is not released for Windows Vista.
4 Compatibility with other software products:
Information on this is available in our FAQ "Which SIMATIC software packages are compatible
with which Microsoft Windows operating system and with STEP 7 V5.4?" in Entry ID: 18734363.
5 Memory requirements:
STEP 7 V5.4 requires between about 650 and 900 MB of free memory on your hard disk.

The Windows operating systems supported require additional memory on the hard disk
(typically disk C:) for the swap file, depending on the memory expansion available. You should
keep at least twice the size of the main memory free. (Example: with a main memory expansion
of 512 MB you need another 1024 MB of free memory on the hard disk for the swap file after
installing STEP 7). Depending on the project size you might need a larger swap file when
copying an entire project, for example (twice the project size in addition on the hard disk). If the
memory for the swap file is too small, errors might occur (or the program might even crash).
Other Windows applications (e.g. MS Word) running simultaneously with STEP 7 V5.4 also
require additional hard disk space for the swap file.

You can find further information about setting the requisite size of the virtual memory in the
Windows operating systems in our FAQ on "Notes about Performance Optimization" in Entry
ID: 20440472.
6 User rights:

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Unlike previous versions of STEP 7, as from STEP 7 V5.3 you only have to log on as user (no
guest logon) to be able to work with STEP 7 in MS Windows 2000/2003/XP. But you need
administrator rights to install the STEP 7 software and install modules via the application "Set
PG/PC Interface". For using options packages, please check the rights required in each case.

Notes:

 Runnability with user rights is enabled only for STEP 7 itself. Operation and user rights
are not ensured for options packages. Here you might need administrator or standard
user rights in addition.
 After installing/uninstalling new hardware you must reboot the computer at least once
directly with administrator rights.
7 Installation over an existing version of STEP 7:
You can install STEP 7 version 5.4 over an existing installation of STEP 7 V5.1, V5.2 or V5.3.
Normally you do not need to uninstall an previous versions of STEP 7 or installed options
packages beforehand. Please note however that STEP 7 version 5.3 no longer supports older
operating systems (Windows 95/98/ME). Under circumstances it might be necessary to
upgrade your operating system beforehand (see Point 2 "Software requirements"). You can
install the following software packages:

 STEP 7 V5.4 Upgrade

Requirement for installing the upgrade package is a valid license for STEP 7 V3.x, V4.x,
V5.0, V5.1, V5.2 or V5.3.
 STEP 7 V5.4 PowerPack
The PowerPack is for upgrading a STEP 7 Lite V2.0 installation to STEP 7 V5.4.
Requirement for installing the PowerPack is a valid STEP 7 Lite license. Pay attention
here also to the operating system requirements. If, for example, STEP 7 Lite V2.0 is
installed in Windows XP Home, you must upgrade your operating system to Windows XP
Professional before installing STEP 7 V5.4.

Make a backup of your authorizations/licenses before upgrading your operating system.

Note:
You cannot install an earlier version of STEP 7 (e.g. V5.2 or V5.3) over a more recent version
of STEP 7 (V5.4). If you have installed version 5.4 on your computer and for a specific reason
you have to downgrade again to version 5.3, then you must completely uninstall STEP 7 before
installing. For this refer to our FAQ "Complete deinstallation of STEP 7 including all software
packages" in Entry ID: 189025.
8 Installation of STEP 7 Professional Edition 2006:
STEP 7 Professional includes the components STEP 7, S7-GRAPH, S7-SCL and S7-PLCSIM.
It has a general setup and its own authorization/license. If you already have STEP 7 software
installed on your computer, you need one of the following two software packages:

 STEP 7 Professional Upgrade

You can install this over a STEP 7 Professional Edition 01/2000, 08/2000, 08/2001,
12/2002 or 2004 (a relevant valid authorization/license must be installed).
 STEP 7 Professional PowerPack
You can install this over a STEP 7 Basic Package V3.x, V4.x, V5.0, V5.1, V5.2, V5.3 or

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V5.4 (a relevant valid authorization/license must be installed). You must have the
PowerPack to be able to switch from STEP 7 Basic to STEP 7 Professional.
9 Message: "Please reboot before installing any more programs"
If you get this error message after installing STEP 7 even though you have already rebooted
your PC, we recommend referring to the following FAQ:

 How can you clear the cause of the message "Please reboot before installing any more
programs" (Windows XP/2000)?
(Entry ID: 8861819).
10 Message: "257:5  One or more objects of a type cannot be displayed. ..."
This error message is complemented by a second error text that refers to the server or also a
file that cannot be found or recognized by STEP 7. This could be due to a faulty installation or a
version conflict. We recommend referring to the following FAQ:

 "How can you clear the error message 257:5?"

(Entry ID: 18832840).

This FAQ includes a table with the second error texts that might be displayed in this context.
For each error text there is a description of the cause and how to remedy it.
11 Message: "RUNTIME ERROR 9 - Subscript out of range"
When the STEP 7 Setup is started automatically from the STEP 7 installation CD and the
following message appears: "RUNTIME ERROR 9 - Subscript out of range", then most likely
the file "INSTDUMP.TMP" on C:\ on your computer has an old date. This file was created by an
earlier Setup. It is created when the Setup is not terminated correctly (e.g. PC/PG crash or error
during installation).

Remedy:
Delete the "INSTDUMP.TMP" file located directly on the "C:\" drive.
12 Message: "Run Time Error 53"
In some cases the CD-ROM or DVD drives have problems reading and extracting installation
files from the STEP 7 CD. This message appears at the start of the Setup from the CD in an
external CD-ROM drive. If you have the possibility of procuring a new CD-ROM driver from the
manufacturer, then you should replace your 16-bit-mode driver with a more recent 32-bit-mode
driver. This will then clear this behavior. Otherwise proceed as follows.

 Copy the CD contents to a local or network drive and start Setup from there.
 If this is likewise not possible, you can also start the Setup for STEP 7 or NCM directly
from the directory concerned.

More reasons:
If the Setup is executed on an operating system on which no default language is installed (e.g.
DE, EN, FR), the "Runtime error: 53" message might also appear, because various files cannot
be read because of the language-dependent ASCII character table.

Remedy:

 Copy the CD contents to a local or network drive and delete all the files that contain such
ASCII characters. Since these characters are usually mainly in attached *.PDF files, you

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should now be able to install the software.

 To install the software set your operating system to a default language (DE, EN, FR).
13 Message: "ScriptEngine too old"
If installation of the STEP 7 software is aborted with the message "ScriptEngine too old", we
recommend referring to the following two FAQs for a remedy:

 How do you install STEP 7 when the installation is aborted with an InstallShied error?
(Entry ID: 17420236),
 "Default properties of the DCOM interface under MS Windows XP" (Entry ID: 16503255).

If none of the remedies in these two FAQs is successful, we recommend proceeding as follows:

 Empty all the temporary directories on your system.

 In Windows under "Start > Run..." enter "msiexec /unreg" and click on OK.
 Repeat this step and enter "msiexec /regserver".
 Delete the directory ...\Installshield\driver\8 (if it exists).
 Open the file ISScript8.Msi and follow the on-screen instructions. This file is located on
the STEP 7 CD in the "IS" directory.

Then you can install STEP 7 via the Setup program (Setup.exe).
14 Message: "Internal OLE error 256:26"
If this message is displayed during or after installing the STEP 7 software or even when
opening the SIMATIC Manager or any STEP 7 blocks, then we recommend referring to the
following FAQ:

 Notes on error message 256:26 "An OLE error has occurred" (Entry ID: 10208766)

More information is available in the readme file of STEP 7 V5.4. This file is located

 On the STEP 7 CD in the "STEP7\Disk1" directory (file: README.WRI).

 After installing STEP 7, in Windows under "Start > SIMATIC > Information > English > STEP 7
- Readme".

Keywords:
System requirements, System performance, Setup

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