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Transferable Skills for Career Change

Tom is currently a waiter but wants to change careers and become a sales representative. As a waiter, his tasks include informing customers of menu options, making recommendations, answering questions, and dealing with complaints. These same skills would be beneficial as a sales representative, whose tasks involve answering questions about products, informing customers of options, convincing customers to buy, and handling complaints. Tom's experience as a waiter has provided him transferable skills that could help him succeed in a sales role.

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Renata Dreelan
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74 views2 pages

Transferable Skills for Career Change

Tom is currently a waiter but wants to change careers and become a sales representative. As a waiter, his tasks include informing customers of menu options, making recommendations, answering questions, and dealing with complaints. These same skills would be beneficial as a sales representative, whose tasks involve answering questions about products, informing customers of options, convincing customers to buy, and handling complaints. Tom's experience as a waiter has provided him transferable skills that could help him succeed in a sales role.

Uploaded by

Renata Dreelan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

 

 
Transferable Skills 
Tom is a waiter, but he wants to change his career path. He would like to get into 
sales, and he applies for a sales representative position working in a mobile phone 
provider store, selling phones and plans. He is worried that he will not get the job 
because he has never worked in sales before. 
 
Tasks as a waiter:  Tasks as a sales representative: 
● Inform customers of the menu  ● Answer questions 
● Make the customers want to come  ● Inform customers of products 
back  ● Serve as many customers as 
● Deal with many tables at one time  possible 
● Make recommendations to  ● Deal with customer complaints 
customers  ● Convince customers to buy 
● Answer questions  products 
● Deal with any customer  ● Make the customers want to come 
complaints  back 
 
What skills does Tom have as a waiter that can be transferred to being a sales 
representative? 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
*Transferable skills are skills that can be useful in more than one job 
What transferable skills have you gained from being a student? 
Tasks as a Student  Transferable Skills Gained 

Example: Handing in assignments on  Can work with deadlines 


time 

   

   

   

   

   

   

   

   
 

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