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Copy-Forms & Formats For Bell Desk Operation

The document contains various forms and formats used for bell desk operations in a hotel, including: 1) Arrival and departure errand cards for recording guest and luggage details during check-in and check-out. 2) Luggage tags and registers for tracking guest luggage. 3) Bell boy movement cards and guest location forms for recording bell boy shifts and guest locations within the hotel. 4) Message slips for communicating messages received for guests during their absence from rooms. All forms contain fields for capturing key guest details like name, room number, arrival and departure dates and luggage information to facilitate bell desk services.

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0% found this document useful (0 votes)
906 views8 pages

Copy-Forms & Formats For Bell Desk Operation

The document contains various forms and formats used for bell desk operations in a hotel, including: 1) Arrival and departure errand cards for recording guest and luggage details during check-in and check-out. 2) Luggage tags and registers for tracking guest luggage. 3) Bell boy movement cards and guest location forms for recording bell boy shifts and guest locations within the hotel. 4) Message slips for communicating messages received for guests during their absence from rooms. All forms contain fields for capturing key guest details like name, room number, arrival and departure dates and luggage information to facilitate bell desk services.

Uploaded by

INFO STATIONERS
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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FORMS & FORMATS

BELL DESK OPERATIONS

Name of the Hotel


Logo of the Hotel
Arrival Errand Card

Name of the Guest: ____________________________ Sr. No.: __________


Room No. : __________________ Date of Arrival: ____________
Time of Arrival: _____________________ Date of Departure:
_______________

Description of Luggage:

Sr. No. Items/Baggage Description Quantity

_____________________________

Remarks: _____________________________________ Signature of Bell Boy

Name of the Hotel


Logo of the Hotel
Luggage Tag

Name of the Guest: ____________________________


Room No.: ___________________________

Foundation Course in Front Office Operations – I (PRACTICAL) Page 1 of 8


Bell Desk Operation 24 November 2022
Name of the Hotel
Logo of the Hotel
Bell Desk Arrival Register

Date: ____________
Shift: From: ___________________________ To: ________________________________

Sr. Guest’s Room No. of Date & Expected Bell Boy’s Remarks
No. Name No. Baggage Time of Date of name
Arrival Departure

_______________________________
Signature of Bell Captain

Foundation Course in Front Office Operations – I (PRACTICAL) Page 2 of 8


Bell Desk Operation 24 November 2022
Name of the Hotel
Logo of the Hotel
Bell Boy Movement Card

Sr. No.: __________________________________ Date: ____________


Bell Captains’ name: _____________________________________________
Shift: From: ___________________________ To: ________________________________

Roo Bell Arrival Departure Shifting Time In Time Out Remarks


m Boy’s Errand Errand Errand
No. name

GUEST LOCATION FORM


Date: ______________
Time: ______________
Name of the Guest Mr. /Ms. /Mrs.
__________________________________________________
Room No.: _______________________________________

I WILL BE AT
From To
Swimming Pool ______________________ ________________________
Business Centre ______________________ ________________________
Health Club ______________________ ________________________
Beauty Parlour ______________________ ________________________
______________ ______________________ ________________________
______________ ______________________ ________________________

Message: ___________________________________________________________________
___________________________________________________________________

Signature of Guest Receptionist

Foundation Course in Front Office Operations – I (PRACTICAL) Page 3 of 8


Bell Desk Operation 24 November 2022
Room No.: __________________________________
Name of the Guest: ________________________________________________

MESSAGE SLIP
ABC HOTEL
HOTEL ADDRESS
Date: ________________
Time: __________________________
Name of the Guest Mr. /Ms.
/Mrs.:_______________________________________________________
Room No.:_______________

A MESSAGE WAS RECEIVED WHILE YOU WERE AWAY


From:
Mr. /Ms. /Mrs.:
______________________________________________________________________
Address :
______________________________________________________________________
Contact
No. :______________________________________________________________________
Message :
______________________________________________________________________

______________________________________________________________________
Called
Will call again
Please call back
Telephone

Foundation Course in Front Office Operations – I (PRACTICAL) Page 4 of 8


Bell Desk Operation 24 November 2022
Packet
Parcel
In Person
________________________________
Receptionist

Foundation Course in Front Office Operations – I (PRACTICAL) Page 5 of 8


Bell Desk Operation 24 November 2022
Name of the Hotel
Logo of the Hotel
Departure Errand Card

Name of the Guest: ____________________________ Sr. No.: __________


Room No. : __________________ Date of Arrival: ____________
Time of Departure: _____________________ Date of Departure:
_______________

Description of Luggage:

Sr. No. Items/Baggage Description Quantity

_____________________________

Remarks: _____________________________________ Signature of Bell Boy

Name of the Hotel


Logo of the Hotel
Bell Desk Departure Register

Date: ____________
Shift: From: ___________________________ To: ________________________________

Sr. Guest’s Room Date & Date of No. of Bell Boy’s Remarks
No. Name No. Time of Arrival Baggage name
Departure

Foundation Course in Front Office Operations – I (PRACTICAL) Page 6 of 8


Bell Desk Operation 24 November 2022
Signature of Bell Captain

Note conditions on reserves


Guest’s Copy
Logo of the Hotel
Name of the Hotel
Left Luggage Card
Logo of the Hotel
Sr. No.: ____________ Name of the Hotel
Name of the Guest: Left Luggage Card
________________________
Room No.: Description of Luggage:
________________________________ Sr. Baggage No. of Description
Date of Keeping: _____________________ No. Type Baggag
No. of pieces: __________________ e
Expected Date of delivery:
__________________
Handled by: ________________________
Guest Signature: _________________________

Note conditions on reserves


Hotel’s Copy
………………………………………………………...
Logo of the Hotel ………………………………………………………...
Name of the Hotel Disclaimer
The hotel stores this baggage for your convenience.
Left Luggage Card
Kindly note that no loose baggage or parcel will be
accepted. All bags and boxes should be locked or
Sr. No.: ____________ sealed.
Name of the Guest: We do not bear responsibilities for money or any
________________________ valuable contents. The hotel will not be responsible
Room No.: for any loss or damage due to Fire, Water, Theft or
________________________________ other causes beyond our control.
Date of Keeping: _____________________ Items held in storage will only be released upon
No. of pieces: __________________ presentation of this coupon. The hotel will not
Expected Date of delivery: delivery any storage item to any unidentified person.
__________________ Should the item not be claimed within 30 days after
the expected date of delivery, the hotel management
Handled by: ________________________
is authorized to dispose the item.
Guest Signature: _________________________

Foundation Course in Front Office Operations – I (PRACTICAL) Page 7 of 8


Bell Desk Operation 24 November 2022
Logo of the Hotel
Name of the Hotel
Left Luggage Register

Sr. Name of the Room LLC Date of No. of Remarks Signatur Date & Handed
no. guest No. No. Delivery Bags e of Bell Time of Over by
Boy Luggag
e Taken
Back

Name of the Hotel


Logo of the Hotel
Luggage Clearance Pass

Date: ____________ Time:


______________
Room No.: ____________________
Name of the Guest: ________________________________________________________________
Remarks: ___________________________________________________________________________

__________________________ ________________________
Bell Boy’s Signature Head Cashiers’ Signature

Foundation Course in Front Office Operations – I (PRACTICAL) Page 8 of 8


Bell Desk Operation 24 November 2022

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