INGOUDE COMPANY
Social Media Policy:
Responsible Online
Conduct
Date: September 30, 2023
Prepared by: Henrietta Mitchell
Legal Disclaimer: This presentation is for informational purposes only.
In this document:
1. Introduction
2. Scope of the Policy
3. Guiding Principles
4. Maintenance of Personal and Professional Distinction
5. Protection of Confidential and Proprietary Information
6. Adherence to Brand Guidelines
7. Process of Reporting and Escalation
8. Lastly, Be Respectful and Professional
9. Contact
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Introduction
This presentation outlines guidelines that ensure all our team members can
enjoy a positive and engaging online experience while representing our
company. Let's work together to uphold our company's reputation and
create a respectful online environment for everyone.
We all know that social media is a powerful tool in today's world of business
communication and networking. It's full of opportunities for both personal
and professional growth, but it can also come with some risks. That's why
we're here to guide you on how to use social media wisely, so you can make
the most of its benefits while minimising any potential pitfalls.
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Scope of the Policy
The Social Media Policy applies to all employees and contractors affiliated with our company. This includes both
personal and professional social media accounts, and covers online conduct during and outside working hours. Our
goal is to ensure a respectful online presence that upholds our company's values and reputation.
APPLIES TO ALL EMPLOYEES AND CONTRACTORS
Covers personal and professional
Addresses both on and off-duty conduct
social media accounts
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Guiding Principles:
Transparency
and Authenticity
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
The ABC of
Transparency and Authenticity:
A B C
Always be Be upfront Correct
honest and about your company misinformation
transparent affiliation swiftly
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Maintenance of Personal
and Professional Distinction
Employees are advised to maintain separate accounts for personal and professional use. Avoid discussing
confidential company information on personal accounts, and refrain from expressing personal opinions as the
company's stance. Keeping a clear distinction helps protect both the company's and the individual's reputation.
Employee Requirements:
Use separate accounts for personal and professional purposes
Avoid discussing confidential company information on personal accounts
Do not represent personal opinions as the company's stance
Refrain from connecting with clients or colleagues on personal accounts, unless appropriate
Be mindful of your public profile's content and privacy settings to control information visibility
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Protection of Confidential
and Proprietary Information
To safeguard our company's and clients' interests, it is essential to protect
confidential and proprietary information from unauthorised disclosure.
When using social media, refrain from sharing sensitive data, such as
financial figures, business strategies, client details, or employee
information.
By being vigilant and adhering to the established guidelines, we can
collectively maintain our company's integrity, reputation, and compliance
with legal and regulatory requirements.
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Plug Into The Brand Guidelines
When representing the company on social media, follow our established branding and messaging guidelines. Use
approved logos and images, and seek permission before sharing content related to company events or activities.
Consistent branding is crucial to maintaining a strong and cohesive online presence.
Follow company branding and messaging guidelines.
Obtain permission for content related to company events.
Only use approved logos and images from the Brand Portal.
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Process of Reporting and Escalation
Following these steps will help ensure that issues are addressed effectively.
1 Identify potential policy violation or concern on social media.
2 Document the concern with relevant details, including screenshots, links, date, and time.
3 Report the issue to your immediate supervisor or your designated HR representative.
4 If the issue is not resolved or requires further escalation, contact the HR manager.
5 HR will investigate the matter, considering the context and severity of the issue.
6 Appropriate action will be taken, which may include disciplinary measures, training, or mediation.
7 Follow up with the reporting employee to ensure the issue has been adequately addressed.
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Lastly, Be Respectful and Professional
When engaging on social media, treat all parties with respect and professionalism. Avoid posting offensive,
discriminatory, or inflammatory content. Should you encounter inappropriate content related to the company or
colleagues, report it through the proper channels for prompt action
Treat colleagues, clients, and Avoid posting offensive, Report inappropriate
competitors with respect. discriminatory, or content through proper
inflammatory content. channels.
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Questions?
If you have any questions or need clarification regarding this Social Media Policy, please don't hesitate to reach out
to your supervisor or HR representative. We are here to support and guide you in maintaining responsible and
professional online conduct.
Email HR representatives via Call +123-456-7890 Drop by the HR department
[email protected] Monday-Friday 10am-4pm 123 Anywhere St., Any City
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
Thank you.
Social Media Policy: Guidance For Responsible Online Conduct
September 30, 2023
