SafeWork Life Saving Behaviours
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TABLE OF CONTENT
Implementation ..............................................................................................................................................5
LIFE-SAVING-BEHAVIOURS .......................................................................................................................5
I Accountabilities..................................................................................................................................7
i) Workforce (‘everyone’) ..................................................................................................................7
ii) Supervisors (as well as ‘everyone’ behaviours) ............................................................................7
iii) Managers (as well as ‘everyone’ behaviours) ...............................................................................7
iv) All work starts with the foundations ...............................................................................................7
II Consequence Management ..............................................................................................................8
SAFEWORK
Safework is an initiative of Glencore aimed at focussing its Operations and Projects, including all
managers, employees and contractors on elimination of fatalities and serious injuries. The Life-Saving
Behaviours listed in this document are fundamental components of SafeWork.
COMMITMENT
Glencore is absolutely committed to making SafeWork a reality and this can only be achieved with the
combined commitment of every member of our teams and other relevant stakeholders.
SafeWork will only be as effective as the commitment we make to implement the Protocols whilst
continuing to be vigilant regarding the health and safety of ourselves and others.
“Fatalities are avoidable, we must aim for zero fatalities across our business and make it our highest
priority””.
Ivan Glasenberg
Glencore Code of Conduct also states:
“Glencore believes in the possibility of a zero-harm operation. We believe that all occupational
diseases and injuries can be prevented and that therefore we must all take responsibility for avoiding
occupational diseases and injuries”
“We recognise that all of us have the specific authority to leave situations that endanger our health
and safety. You should never work unless you are trained for the job, competent, medically fit and
sufficiently rested”.
“Leaders must seek to prevent breaches of the Code through strong leadership and by ensuring that
internal policies and related procedures are properly implemented and adhered to”.
If it is not safe, STOP work!
No more fatalities!
IMPLEMENTATION
Glencore’s Operations / Projects are expected to implement Life-Saving Behaviours. They may directly
use this document, or otherwise produce and contextualise their own documentation. In doing so they
should consult with local legal teams.
Additional location / hazard specific protocols may be added.
All requirements must remain consistent with SafeWork material.
These Behaviours shall be implemented through a structured process involving communication,
consultation and training.
LIFE-SAVING-BEHAVIOURS
Life-Saving Behaviours are intended to save lives and by following them we protect people from potential
fatal consequences.
Life-Saving Behaviours have a direct link, based on previous fatalities, to the behaviours broken just prior
to a fatal incident occurring.
Violations of Life-Saving Behaviours involve a serious life threatening unsafe act that was wilfully
committed with the full awareness of the consequences to oneself, others or the business.
Glencore’s proactive approach to preventing fatalities and caring for employees requires that severe
sanction is taken, prior to any injury occurring, for wilful violations of Life-Saving Behaviours. The
approach, implemented with fairness and consistency, will positively motivate everyone to value safety,
protect themselves, their fellow employees and the company’s assets.
The Life-Saving Behaviours apply to all Glencore employees, temporary employees, contractors and
visitors to Glencore operated sites.
All employees must clearly understand that a wilful violation of these Life-Saving Behaviours shall result
in disciplinary proceedings and will lead to a minimum sanction of a final written warning and / or
suspension and maximum sanction dismissal*. Sanction should be applied based on a fair treatment
process. Contractors and visitors should be asked to leave the site immediately.
The foundation of the Life-Saving Behaviours is that all of us within Glencore are entitled to work in a safe
work environment and to go back home free of harm and uninjured.
*Note: A Sanction Policy should be set by the Operation / Project in consultation with the Department /
Division Human Resource and legal team and / or Operations Management team in the same country. To
achieve the sanction proposed it will in some cases require a structured intentional process over a period
of time.
It is recommended that no more than 10 behaviours are focused on, and they relate specifically to
behaviours that have the potential to result in a fatality.
Life-Saving Behaviours
1. Always come to work drug and alcohol free.
2. Always use or wear critical safety equipment.
Note: critical safety equipment are items that are designed to prevent life threatening injuries and
are referred to within the Fatal Hazard Protocols or defined by the Operation / Project as critical,
e.g. seat belts, fall restraint or arrest equipment, etc.
3. Always wear appropriate fall protection equipment when working above two (2) metres.
4. Only operate equipment if trained and authorised.
5. Always isolate and ‘test for dead’ prior to working on energy sources.
6. Never modify or over-ride critical safety equipment without approval.
7. Always seek and obtain clear approval before entering mobile equipment operating zones.
Note: the operating zones must be defined by the Operation / Project, they typically include: 3 –
5m from machinery in an underground situation, 30 – 50m from heavy mobile equipment on the
surface.
8. Never enter Danger Zones.
Danger Zones include: under unsupported roof; under suspended loads; within barricaded or
signposted no-go areas, or within identified pinch or crush points of machinery, confined spaces,
and other zones defined by the Operation / Project based on legislation, industry norms and risk
assessments.
9. Always report injuries and HPRIs.
I Accountabilities
i) Workforce (‘everyone*’)
Be aware of and commit to the Life-Saving Behaviours;
Comply with the Life-Saving Behaviours and the SafeWork procedures and requirements which apply
to me;
Ask questions, seek clarification as needed;
Challenge any behaviour which does not comply with Life-Saving Behaviours;
Take time to plan to do the job safely, including risk assessment;
If in doubt, stop the job; and
Report all unsafe situations and take action – remove, tag or tape out area as an immediate action.
ii) Supervisors (as well as ‘everyone’ behaviours)
Explain to your team that compliance with the Life-Saving Behaviours is expected at all times;
Visit the worksites regularly to check compliance with the Life-Saving Behaviours;
Ensure your team understands the consequences of Life-Saving Behaviours infringements;
Support and coach the members of your teams in implementing the Life-Saving Behaviours;
Ensure your team identifies hazards and assesses risks;
Address all violations of Life-Saving Behaviours, before an incident occurs;
Set the example of Life-Saving Behaviours to employees; and
Act to remove or repair safety issues and provide feedback to the team on their status.
iii) Managers (as well as ‘everyone’ behaviours)
Regularly explain the purpose of the Life-Saving Behaviours, and expectations of compliance by
everyone;
Recognise good safety behaviours, and tackle non-compliance with the Life-Saving Behaviours;
Ensure effective reporting systems exist for people to raise concerns about Life-Saving Behaviours;
Satisfy yourself that that the Life-Saving Behaviours are properly understood, adhered to by:
undertaking regular site visits, safety interactions, reviewing audit reports, ensuring corrective actions
are implemented;
Address all violations of Life-Saving Behaviours before an incident occurs;
Ensure consistency and fairness in consequence management for violations of Life-Saving
Behaviours;
Set the example of Life-Saving Behaviours to employees;
Act to eliminate hazards or mitigate risks; and
Inform the employees of safe actions to encourage reporting and behaviours.
iv) All work starts with the foundations
Emergency response plans are in place before work starts;
A pre-job risk assessment and safety discussion are required at the start of every job;
All workplaces must be safe from uncontrolled hazards;
No supervisor will instruct anyone to violate or breach any Life-Saving Behaviours, or condone
inappropriate behaviours;
PPE will be worn;
All persons will be trained and competent in the work they conduct; and
Everyone has an obligation to stop unsafe work.
Everyone has a clear understanding of the consequences for wilfully violating Life-Saving Behaviours.
*Note: ‘Everyone’ includes supervisors, managers, employees and contractors.
II Consequence Management
Safe behaviour comes from people who have been trained and understand the importance of safety to
themselves and therefore work safely. Line Management should continuously communicate and remind
people to work safely and continuously improve and reinforce correct safe behaviours. Safety is
paramount to the success of our business and it is considered unacceptable that any person be unwilling
to make efforts to minimize the risk of injury to themselves or those they work alongside. Every person
performing work within Glencore must be accountable to creating and maintaining a safe workplace.
The implementation of Life-Saving Behaviours requires key understanding of the culture in the
organisation and preparedness of Senior Leaders to be held accountable to the same rules as everyone
else in the organisation. Incorrectly introduced, Life-Saving Behaviours, will undermine the safety
culture. Leaders require a key understanding of the concept of ‘Progressive Motivation’ and their role in
safety before Life-Saving Behaviours can effectively be introduced.
Both employers and employees have important responsibilities to create and maintain safe workplaces,
these include:
Clarify as a personal obligation and condition of employment (engagement) that every person works
with genuine concern for their own safety and the safety of others;
Address failure of individuals to comply with our health and safety management system including the
legislative requirements that underpin this structure;
Make distinction between honest acts with unintended consequences, and intentional acts which
place persons at risk of harm;
Provide a measured and investigative response to breach of conduct, and while punishment for an
intentional breach may be appropriate as initial response, the onus is generally on correcting
behaviour in the first instance.
All breaches of Life-Saving Behaviours must be taken seriously and investigated in an impartial, fair
and timely manner. For this to occur, during the process of investigation it is the responsibility of all
parties to conduct themselves with appropriate discretion and to progress each matter to its
conclusion as far as possible limiting communication of details only to those involved in the
investigation process.
The consequence of violating Life-Saving Behaviours should be enforced based on the following criteria
been met:
1. The person(s) knew and understood the behaviours;
2. The consequence for violations is always enforced consistently;
3. The person(s) knowingly and wilfully violated the behaviour; and
4. Are there any extenuating circumstances?
Departmental, Operational, Project and / or Country managers should ensure a fair treatment process is
in place to achieve the objectives of consequence management over time.
Wilful violations of Life-Saving Behaviours should result in a minimum sanction of a final written warning,
suspension and maximum sanction dismissal. Sanction should be applied based on a fair treatment
process. Contractors and visitors should be asked to leave the site. For repeat violations in areas line
management must be held accountable through the fair treatment process.
