1.

What employer obligations are likely to have been contravened, leading to the temporary worker’s
accident in this scenario?
 The temporary workers carry out many different tasks (for which there is no job
description). That are contravened with ILO R 164 10 b. The organisation should give taking
account of the functions and capacities of different categories of workers.
 The induction session only is given material about a brief of organisation’s history.
That are contravened with ILO R 164 10 b. The organisation should give necessary
instructions and training.
 Once the temporary workers have been shown the job, they are left to carry out the
tasks by themselves. That are contravened with ILO R 164 10 c. The organisation
should provide adequate supervision of work, of work practices.
 The MD is keen the new workers start and keep to the target of all deliveries out on
time. That are contravened with ILO R 164 10 a. The organisation should provide and
maintain the work method. Based on the scenario the new workers are forced by The MD
for keeping the target of all deliveries out of time, whereas they are still new worker. The
MD should give this work for pemanent worker or the new worker should accompany by
permanent worker.
 The ESM give the tasks for new worker in the busiest areas of the organisation, where the
most help is required. That are contravened with ILO R 164 10 b. The organisation should give
necessary taking account of the functions and capacities of different categories of workers.
The ESM shouldn’t give the task for new worker in the busiest areas. He should give the
task for permanent worker.
 A young temporary worker, who started with RP the previous week, has been tasked with
monitoring one of the print runs. This task normally is given to competent worker. That are
contravened with ILO R 164 10 b. The organisation should give necessary taking account of the
functions and capacities of different categories of workers.
 The MD tells the ESM they should investigate the accident the following morning. That are
contravened with ILO R 164 10 c. The organisation should provide adequate work practice. Based
on scenario, the organisation late conduct the investigation. Thus the organisation conduct wrong
work practice, this organisation should conduct the investigation as soon as after the accident
happen.
 After the accident happen without further investigation, The MD pleasure that the print
run has recommenced. That are contravened with ILO R 164 10 h. The organisation undertake
studies and research technical knowledge necessary to comply with the foregoing clauses.
 The LSM has arrived for their shift and is told by the ESM that there has been an accident,
but it has been dealt with and the printer is operating as normal. That are contravened with ILO
R 164 10 h. The organisation undertake studies and research technical knowledge necessary to
comply with the foregoing clauses.
  The accident scene has not been preserved. That are contravened with ILO R 164 10 h. The
organisation undertake studies and research technical knowledge necessary to comply with the
foregoing clauses. The organisation doesn’t preserve the scene. Thus the evidence for further
investigation can be lost.
2.
Comment on the ineffectiveness of roles and responsibilities in relation to health
and safety management at RP.
Note: You should focus on roles & responsibilities and not the health and
safety management system.

Note: You should support your answer, where applicable, using relevant
information from the scenario.
1. The induction training only give a brief of organisation history. The organisation should give
material about the organisation’s health and safety policy, Emergency procedure, details of
specific workplace hazard, etc.
2. Once the temporary workers have been shown what to do, the permanent are left to carry
out the tasks by themselves. The permanent worker should give directon to the temporary
worker until the temporary worker understand and they can handle the task by theirselves.
3. The MD is keen to get these new workers started and keep to the target of all deliveries
out on time. The MD should give appropriate target to the new worker.
4. The ESM starts to allocate tasks to the temporary workers. These tasks are in the busiest
areas of the organisation, where the most help is required. The difficult task should be given
to permanent worker.
5. A young temporary worker, who started with RP the previous week, has been tasked with
monitoring one of the print runs. This task should be given to permanent worker.
6. The MD tells the ESM that as the early shift has nearly finished, they should investigate
the accident the following morning. The investigation process should be conducted as soon
as after the accident happen.
7. The accident scene has not been preserved. The scene should be preserved as soon as after
the accident happen.
8. The risk assessment was carried out in 2017 and December 2019. The risk assement should
be updated soon.
3. What health and safety information should be included in the induction session
for temporary workers?
1. The Ritzy Printing’s health and safety policy
2. The emergency procedures of Ritzy printing
3. Details of specific workplace hazards and controls at the workplace area
4. First aid facilities and personnel at the workplace area
5. Walfare facilities location of Ritzy printing
6. Safe movement around the workplace
7. Accident and incident reporting procedures of Ritzy printing
 8. Permanent & temporary worker consultation arrangements
9. Introduction to the safe systems of work and permit systems of Ritzy Printing
10. Introduction to the risk assessment system of Ritzy Printing
11. Responsibilities of permanent or temporary worker
12. Disciplinary procedures of Ritzy Printing
4.
(a) Based on the scenario only, comment on how the accident investigation was

(i) ineffectively managed by RP.

(b) What administrative control measures could the employer put in place to help avoid a
repeat of this accident?

(a) (i)
 The investigate should be conducted as soon as after the accident
 First, The MD should focus investigation then focus on production.
 The scene not yet be preserved
 The Risk assessment should be updated soon
 The LSM doesn’t know where is the Risk Assesment. Thus the organisation should put the risk
assessment at the workplace, office or suitable place.
 The print which is out of date the risk assessment should be held for using. It can be used after
the risk assessment is updated.
(ii)
 The health and safety adviser ask the first aider related with the accident.
 so you go to find somewhere more private to carry out the interview. The health and safety
adviser privately conduct the interview and take different place from the accident.
 After the accident the organisation arrange for the printer to be restarted
 Human Resources (HR) have provided a telephone number for the temporary worker who
witnessed the accident
 The health and safety adviser also interview the worker to describe the accident
 The health and safety adviser plan to go to the hospital later to speak to the injured worker.
 The LSM is keen to help with the investigation
 The health and safety adviser recommend that the printer is taken out of commission and not
used until the investigation is completed,
 The health and safety advise check to the printing area to see the accident investigation
b.
1. Established a H&S Department of Ritzy Printing
2. Update all the risk assessment
3. Develop the H&S Procedure and work instruction.
 4. Provide training for the temporary workers especially the safety awareness, printing procedure,
emergency response, first aid etc.
5. Assigned the management team to attend H&S awareness training and H&S management system
training.
6. Provide first aid box and add all the necessary suppliance for the first aid box.
7. Commenced an emergency drill on periodically (once in every 3 or 6 months).
8. Re-arrange all the H&S documents, put the document where all the workers can have access to the
documents.
9. Develop and put the H&S poster to promote the H&S culture at the workplace.
10. Conduct an inspection before commenced work, such as check all the tools, equipment and the area,
is it safe to performing the work/ task.
11. Conduct safety briefing before performing work. All related worker requires to participate.
12. Barricade the accident area
13. The permanent worker must supervise the temporary workers when they performing their work
14. Discharge or repair any printer tools and equipment at the workplace.
15. Conduct monthly H&S meeting to talk about the H&S program progress or any issue arises at the
workplace.
5.
Based on the scenario only, comment on the organisation’s approach to assessing
health and safety risks.
Note: You only need to focus on the general approach of the organisation to assessing
health and safety risks, and NOT a detailed 5-step approach.

1. The risk assessment should be copied, then place the risk assessment at the office, workplace,
and keeping in the shelf (for archives).
2. The fixing of jamming printer should be included in the risk assessment.
3. Identify the significant risk which arise out of work, such as fixing jamming printer
4. Identify all those person who could be at risk such as temporary worker, permanent worker,
customer, MD, LSM,ESM, etc
5. Evaluate the effectiveness of any control on the Risk Assessment
6. Enable the MD to identify and prioritise the measure of Risk Assessment,
7. The risk assessment should be appropriate with the circumtances and valid for reasonable
periode.
8. The MD should make simple basic risk assessment for basic guidance documents.
9. Ensure the risk assessment have appropriate risk rating
10. The information resources of risk assessment should be got from credible source such as
accident record, absence record, medical record, etc.
11. Record the findings of the Risk Assessment
12. Implement the actions to be taken
 13. Evaluate the risk then conduct precaution action.
14. At least once in 6 months, the risk assessment should be reviewed
15. Basic PPE for used, should be covered on the risk assessment
16. The risk assessment should relevant for all of kind workplace.
6.
What individual human factors could have influenced the behaviour of the
young temporary worker injured while unjamming the printer?
Note: You should support your answer, where applicable, using relevant
information from the scenario.
1. The temporary worker is still young and lack of experiences
2. The young temporary worker only get brief of organisation history when induction training
3. The young temporary worker only get once example instruction before they work
4. The young temporary worker has been tasked with monitoring one of the print runs (should for
competent worker)
5. Before the printer jam, the young temporary worker don’t complain to the ESM about they are a
new worker and they should handle printing runs.
6. The ESM doesn’t stanby near the young worker’s workplace, for supervising it.
7. The young worker still doesn’t have enough risk perception. They conduct something that they
don’t know to repair the jamming printer.
8. The young temporary worker doesn’t have enough skill to handle printing runs.
9. There are no competent worker /permanent worker for supervising the young temporary worker.
10. The characteristic of young worker is tend to introvert. They don’t complain when the ESM give
difficult task to them.
11. The injury person manages to get their hand free from the rollers. That make their hand get
considerable pain.
12. There is a sign that say “No clearing printer jams without authorisation and isolation of power”, The
young worker don’t release about it, they try to repair the printer indeed.
13. The young temporary worker lift the interlocking guard to check if they can see what is jamming the
roller.
14. A second temporary worker is walking by as the accident happens and immediately calls the
emergency services, as they do not know what else to do.

7. What financial arguments could you use to convince the MD that health and
safety needs to be improved?
1. The induction session just cover the organisation’s history. The induction session should cover
H&S procedure, emergrency plan, walfare facilities ,etc. Thus the induction session need more
financial for improving health and safety need.
2. There are no first aid box t the workplace area. The organisation should provide first aid box and
add all the necessary suppliance for the first aid box.
3. The temporary workers have been shown what to do once time by the permanent worker. The
organisation should improve how to train the new worker. The organisation should provide more
cost to improve the traning for the new worker
4. The sickness absence of organisation increase. That can be prevented by conducting
temporary health checking such as regular blood pressure check, regular fat check, regular
blood sugar check,etc.
5. The printer jam (broken). Thus, the printer need more expense to repair it.
6. The risk assessment is out of date. So, the organisation should review it, and It need more cost
for it.
7. Based on the scenario there are no clear rule for emergency procedure. That prove the young
worker still confuse what should they do when the accident happen. Thus, the organisation
should conduct emergency rescue plan simulation for preventing the accident happen again.
8. The first aider training should be conducted to all of worker. This can reduce the injury if the
accident happen.
9. Basic PPE (Personal Protective Equipment) for worker should be implemented. Thus, the
organisation should provide basic PPE for the worker.
10. The organisation should conduct safety reward. This a competition for [Link] winner is got
from the worker who conduct safest act such as always using PPE correctly, always come on
time, always correctly act, etc.