Chapter 3: Consolidated Products Case
I. Central Problem: Employees quitting the job and forming a union.
II. Objectives:
1. Company achieving its organization goals such as low production cost and
high production output.
2. Company hiring the lacking manpower needed for the operations of the
business.
3. The remaining employees not ending up quitting the job.
III. Alternate Courses of Actions:
1. The company or manager should buy new equipment’s or machineries. The
company being manufacturing company should invest more on the
equipment’s used for production because the equipment’s are the main tools
used in achieving the production goals of the company.
Advantages Disadvantages
There will be less machine High cost or capital is needed to buy
maintenance because the machines the new machines.
are new and with proper handling
and usage the company could use it
with zero maintenance for 3-5 years.
More production outputs could be The company will hire less people or
done and even with less manpower. manpower.
Higher percentage of production The organization will need to train
goals will achieve which could end the people for the proper usage and
up to higher profit. handling of the machineries.
2. The company telling the plant manager Phil Jones to improve his leadership
style and behavior. Mr. Phil’s leadership styles and behavior has its
advantages and one of which is him achieving the goals and objectives of the
organization, but it also has its setbacks and one major downfall is the
employees quitting the job.
Advantages Disadvantages
Less people will be quitting the job. Mr. Phil Jones will have a hard time
changing his old ways which he has
been accustomed to for a long time.
There will be better working Mr. Jones will have an adjustment
environments for the employees. timeframe which could lead up to
him losing his ways for a certain
time that may affect his working
capabilities.
The employees could work in their
abilities which could create more
working outputs.
3. The company hiring new manager who possess the task-oriented and
relations-oriented behavior. At the same time, it should also be a manager who
is a combination of Ben Samuels and Phil Jones in all its positive leadership
styles. A leader who is sensitive enough to think of the mental welfare of the
employees by creating a sound environment to work with, yet also a leader
who is goal oriented and who possesses the cognitive ability to find ways to a
achieve the goals by delegating the tasks effectively to the employees.
Advantages Disadvantages
People will stop in rendering their The company will need to do a
resignation and the unionization in hiring process for the position and
the workplace will also eventually look for a new manager who
stop. possesses the characteristics
mentioned above. This could be a
strenuous job.
The employees will regain their The company will have an adjusting
mental health and there will be a stage for the new manager which
great and positive workplace for the may affect the working process in
employees. the organization.
The company will achieve their The company needs to let go of a
goals and objective and can prevent manager (Mr. Phil) who is capable
legal problems that may arise due to of achieving the goals of the
the union. company.
IV. Recommendation:
I recommend ACA #3: Which is the company a hiring a new manager who
possess the task-oriented and relations-oriented behavior. At the same time, it
should also be a manager who is a combination of Ben Samuels and Phil
Jones in all its positive leadership styles. A leader who is sensitive enough to
think of the mental welfare of the employees by creating a sound environment
to work with, yet also a leader who is goal oriented and who possesses the
cognitive ability to find ways to a achieve the goals by delegating the tasks
effectively to the employees.
I recommend this ACA because hiring a new manager is the best way for the
company to prevent further loss of employees and further creation of the
union, which could end up in legal issues that may affect the image of the
company, additional expenses that will be brought up because of the matter,
and DOLE coming in for an investigator and may lead to further damages. I
believe that changing the manager is the best option that is because Mr. Phil
the current manager has created mental traumas for the employees that is hard
to forget, and these traumas maybe instigated just by being in the presence of
Mr. Phil. Some of these traumas are the fear of losing their job just by one
mistake, losing their job when performance goals are not achieved after 12
days from the first warning, and when an employee makes a mistake, he will
be reprimanded in front of everyone. These mental traumas are gained both by
the quitting employees and remaining employees. Even if the company will
address Mr. Phil about some of its leadership manners the chance of changing
those manners in a short amount of time will be difficult to do, that is because
those behaviors have been engraved in his system and will be difficult to
change. It is his signature style of management for years. So, the best way is
for the company to hire a new manager who will be a fresh addition to the
management; someone who will ease the mental traumas of the remaining
employees; and who will create a good environment to work in yet someone
who achieves the goals and objectives of the company by proper task
delegation and handling. A new manager could also bring new ideas for the
company on which could help in the betterment and improvement of the
company as a whole.
