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Sales Coordinator Resume UAE & India

This document is a resume for Manasa Yanamandra. It includes her contact information, objective of seeking a challenging position utilizing her skills, personal skills including being a hard worker and team player. Her experience includes over 3 years as a Sales Coordinating Executive for NMC Trading in Abu Dhabi where she was responsible for preparing quotations, customer communication, and coordinating with other departments. She also has experience in customer service roles in India. Her education includes an MBA in Health and Safety Management.

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Jennifer
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172 views2 pages

Sales Coordinator Resume UAE & India

This document is a resume for Manasa Yanamandra. It includes her contact information, objective of seeking a challenging position utilizing her skills, personal skills including being a hard worker and team player. Her experience includes over 3 years as a Sales Coordinating Executive for NMC Trading in Abu Dhabi where she was responsible for preparing quotations, customer communication, and coordinating with other departments. She also has experience in customer service roles in India. Her education includes an MBA in Health and Safety Management.

Uploaded by

Jennifer
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Manasa Yanamandra

Cell: +971 56 455 6550


Email: [email protected]

OBJECTIVE

To work in a learning and challenging environment, utilizing my skill, knowledge, and experience,
and contribute positively for the growth of Organization.
PERSONAL SKILLS

Hardworking, Enthusiastic, Passionate, Comprehensive problem-solving abilities, Excellent


customer service skills, Team player, Willingness to learn, Fast learning with positive attitude,
Strong sales ability.
Strengths/Traits:

➢ 3yrs of work experience in NMC Trading, Abu Dhabi.


➢ Achieved division of appreciation for quality in 2018 1st qtr. & awarded cash prize.
➢ Well versed with MS-Office and CRM.
EXPERIENCE IN UAE

Organization: NMC Trading, Abu Dhabi


Role : Sales Coordinating Executive
Period : July 2017 – June 2020
Responsibilities:
• Responsible for Preparing Quotations, Tenders, Enquiries, and follow-ups.
• Speak over the phone with clients, answer questions, & address concerns regarding product
availability, prices, and credit terms.
• Inform clients about warranties, maintenance requirements, delivery schedules, and other
information regarding their purchase.
• Communicate with clients to negotiate terms and prices on quotations, tenders & agreements.
• Resolving complaints, managing records of customer service.
• Attend sales meetings & preparing monthly reports as and when required.
• Coordinating with internal departments regarding client enquiries.
• Order follow-up from the time of receiving the LPO till delivery.
• Record keeping & timely backup support to sales team.
• Follow-up to reserve stocks according to the delivery schedules & coordinating with procurement
team for no stocks and order placements.

Additional Responsibilities:
• Dedicated Quality coordinator for the division.
• Conducting Market surveys via email & Hard copy
• Coordination with new joiners for Quality Training & CSR activities.
Manasa Yanamandra
Cell: +971 56 455 6550
Email: [email protected]

EXPERIENCE IN INDIA
Organization: IBM (Bangalore)
Role : Customer Relationship Manager
Responsibilities
• Demonstrate best judgment in the disbursement of adjustments and credits.
• Strive for first-call resolution of customer issues.
• Built customer satisfaction and loyalty by providing best customer service.
• Provided timely and effective resolution to a range of customer queries related to the
service.
• Complete ongoing training to stay abreast of product, service and policy changes.
Organization: CLI3L (Bangalore), ITC Group.
Role : Technical Support Executive
Responsibilities
• Worked with one of the best Internet service providers of United States by providing
internet connection problems of customers.
• Offered first call resolution by providing the correct solution to the customer quire.
• Built a very good rapport with customers while checking for solution during the call.
• Increase the customer experience by providing information on new products and services
through up selling opportunities.

EDUCATIONAL QUALIFICATION

• Master of Business Administration (MBA) in Health and Safety Management.

PERSONAL PROFILE:
Name : Manasa Yanamandra
Nationality : Indian
Marital Status : Married
Languages Known : English, Hindi, Kannada, Tamil, and Telugu.
Visa : Spouse Visa
COVID -19 Vaccinated

Manasa Yanamandra

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