Rp7405 Maintenance
Rp7405 Maintenance
hp rp7405/rp7410 Servers
Third Edition
USA
© Copyright 2002
Legal Notices
The information in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the
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connection with the furnishing, performance, or use of this material.
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Copyright Notices. ©copyright 1983-2002 Hewlett-Packard Company, all rights reserved.
Reproduction, adaptation, or translation of this document without prior written permission is prohibited,
except as allowed under the copyright laws.
ii
Contents
1. Introduction
hp rp7405/rp7410 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Cell Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Backplane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
I/O Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
hp rp7405 Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Detailed hp rp7405/rp7410 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cell Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cells and nPartitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System Backplane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
I/O Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Package Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2. Installation
Unpacking the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Unpacking a Racked Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Unpacking a Non-Racked Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing Server Into the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing the Cable Management Arm (CMA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing Add-On Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting AC Input Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
MP Core I/O Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
MP/SCSI Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
LAN/SCSI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Management Processor Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setting Up the CE Tool (PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Standby Power and Logging in to the MP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring LAN Information for the MP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Verifying Presence of the Cell Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Powering On the hp rp7405/rp7410 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Selecting a Boot Partition using the Management Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Verifying the System Configuration using Boot Console Handler (BCH) . . . . . . . . . . . . . . . . . . . . . . . 46
Booting HP-UX using Boot Console Handler (BCH) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3. Troubleshooting
Common Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The Server Does Not Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
The Server Powers On But Then Shuts Down with a Fault Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
hp rp7405/rp7410 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Advanced Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Offline Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Online Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Support Tools for HP-UX Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using the High Priority Machine Check (HPMC) Analyzer Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Machine Check Analyzer (mca) Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
iii
Contents
iv
Contents
A. Replaceable Parts
B. System Specifications
Dimensions and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Circuit Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
System AC Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Typical Power Dissipation and Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Acoustic Noise Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Air Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
C. Site Preparation
Electrical Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Electrical Load Requirements (Circuit Breaker Sizing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Power Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Sources of Electrical Disturbances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Power System Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Distribution Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Wire Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Raceway Systems (electrical conduits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Building Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Power Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Grounding Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Power Distribution Safety Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
v
Contents
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
vi
Tables
vii
Tables
Table E-1. Cell Board Switch Settings for 875-Mhz Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Table E-2. Cell Board Switch Settings for 750-Mhz Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Table E-3. Cell Board Switch Settings for 650-Mhz Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
viii
Figures
ix
Figures
x
Figures
xi
Figures
xii
Preface
Revision History
Table 1 Revisions
Third A6752-96007 November 2002 Corrected power cord and power reqirements section.
Corrected DIMM oading order. Other general
corrections.
viii
Notational Conventions
ix
Safety and Regulatory
WARNING Do not lift the cabinet manually. To avoid physical injury you must use a mechanical
lifting device.
WARNING Use care when working with hazardous voltages. This equipment may be configured
with dual input line sources. Hazardous voltages and energy maybe present even
after the removal of a single input source. Trained service personnel must follow the
service guidelines.
WARNING Do not stand in front of the equipment as it is rolled off the pallet onto the ramps.
When removing the equipment from the shipping pallet, follow the guidelines
specified in the Installation Procedures section of the appropriate equipment
guides.
x
Figure 1 Declaration of Conformity
xi
USA Radio Frequency Interference
FCC Notice
The Federal Communications Commission (in 47 CFR Part 15 subpart B) has specified that the following
notice be brought to the attention of the users of this product.
NOTE This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
The user is cautioned that changes or modifications not expressly approved by Hewlett-Packard could result
in the equipment being noncompliant with FCC Class A requirements and void the user’s authority to
operated the equipment.
xii
Korean RFI Statement
Certification Number: E - AAAAA - BB - CCCC
• E: EMC registration
• AAAAA: equipment codes (RRL notice, 2000.10.26)
• BB: certification year
• CCCC: registration number
Translation
Class A Equipment:
Please note that this equipment has been approved for business purpose with regards to electromagnetic
interference, if purchased un error for use in residential area, you may wish to exchange the equipment where
you purchase it.
Class B Equipment:
Please note that this equipment has been approved for non-business with regards to electromagnetic
interference. So, this equipment can be allowed to use all area as well as residential area.
xiii
BSMI (Taiwan Area)
This product is fully compliant to CNS 13438 (CISPR 22: 1993) Class A. The EMC label is in the form shown
in Figure 4.
NOTE Electrical practices and suggestions in this guide are based on North American practices. For
countries outside North America, local electrical codes will take precedence over North
American electrical codes.
An example would be the recommendation that the PE (protective earthing) conductor be green
with yellow stripes. This requirement is a North American directive and does not override the
local code requirements for a country outside North America.
Throughout this manual, the [LAHJ] acronym will be used to indicate Local Authority Has Jurisdiction.
Acoustics (Germany)
Acoustic Noise (A-weighted Sound Pressure Level LpA) measured at the bystander position, normal
operation, to ISO 7779: LpA = 59 dB.
Geräuschemission (Deutschland)
Lärmangabe (Schalldruckpegel LpA) gemessen am fiktiven Arbeitsplatz bei normalem Betrieb nach
DIN 45635, Teil 19: LpA = 59 dB.
IT Power System
This product has not been evaluated for connection to an IT power system (an AC distribution system having
no direct connection to earth according to IEC 60950).
xiv
Installation Conditions
See installation instructions before connecting this equipment to the input supply.
Voir la notice d’installation avant de raccorder au réseau.
CAUTION Sweden: Apparaten skall anslutas till jordat uttang när deb abskuts till ett nätverk.
CAUTION Norway: Apparaten skall anslutas till jordat uttang nar deb abskuts till ett natverk.
xv
Lithium Battery Caution
WARNING Observe the correct polarity when changing the lithium battery. There is a danger of
explosion if battery is installed incorrectly.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions and local
disposal requirements.
xvi
Laser Safety
NOTE If a Fibre Channel I/O card is present, the following laser safety statement applies.
This product contains a laser internal to the Optical Link Module (OLM) for connection to the Fibre
communications port.
In the USA, the OLM is certified as a Class 1 laser product conforming to the requirements contained in the
Department of Health and Human Services (DHHS) regulation 21 CFR, Subchapter J. The certification is
indicated by a label on the plastic OLM housing.
Outside the USA, the OLM is certified as a Class 1 laser product conforming to the requirements contained in
IEC 60825-1:1993 and EN 60825-1:1994, including Amendment 11:1996.
This product contains a laser internal to the Digital Versatile Disc (DVD) housing.
In the USA, the DVD is certified as a Class 1 laser product conforming to the requirements contained in the
Department of Health and Human Services (DHHS) regulation 21 CFR, Subchapter J. The certification is
indicated by a label on the DVD housing.
Outside the USA, the DVD is certified as a Class 1 laser product conforming to the requirements contained in
IEC 60825-1:1993+A1 and EN 60825-1:1994+A11.
xvii
xviii
1 Introduction
Chapter 1 1
Introduction
hp rp7405/rp7410 Overview
hp rp7405/rp7410 Overview
The hp rp7405/rp7410 is a 10U, 8-way SMP, rack-mount server that accommodates up to 32 GB of memory (64
GB available at a later date); PCI-4X I/O; and internal peripherals including disks and DVD/tape. Its high
availability features include N+1 hot-pluggable fans and power, redundant power cords, and hot-pluggable
PCI cards and internal disks. It uses the PA8700 PA-RISC processors.
2 Chapter 1
Introduction
hp rp7405/rp7410 Overview
Cell Board
The cell board contains the processors, main memory, and the CC ASIC that interfaces the processors and
memory to the off-board I/O. The CC provides a crossbar connection, which allows communication with other
cell boards in the system. It connects to the PDH and SINC hardware. Each cell board holds up to 16 DIMMS.
There can be one or two cell boards installed in a server. The cell boards have hot-plug capability.
Chapter 1 3
Introduction
hp rp7405/rp7410 Overview
System Backplane
The system backplane comprises the system clock generation logic, the system reset generation logic,
DC-to-DC converters, power monitor logic, and two Local Bus adaptor (LBA) link-to-PCI converter ASICs. It
also includes connectors for attaching the cell boards, PCI backplane, MP Core I/O MP/SCSI boards, SCSI
cables, bulk power, chassis fans, front panel display, intrusion switches, and the system scan card. Unlike
Superdome or the rp8400, there are no XBC chips on the system backplane. The “crossbar-less” back-to-back
CC connection increases performance and reduces costs.
There are only two sets of cell board connectors, because the server has only two cells
Also, only half of the MP Core I/O board set connects to the system backplane. The MP/SCSI boards plug into
the backplane, while the LAN/SCSI boards plug into the PCI Backplane.
I/O Subsystem
All of the I/O is integrated into the system by way of the PCI busses. The CC on each cell board communicates
with one SBA over the SBA link. The SBA link consists of both an inbound and an outbound link with an
effective bandwidth of approximately 1 GB/sec. The SBA converts the SBA link protocol into “ropes”. SBA can
support up to 16 of these high-speed bi-directional links for a total aggregate bandwidth of approximately 4
GB/sec. The LBA acts as a bus bridge, supporting either one or two ropes, and capable of driving either
PCI-2x Turbo (33 MHz x 64 bits) or PCI-4 Twin Turbo (66 MHz x 64 bits) respectively.
4 Chapter 1
Introduction
hp rp7405 Servers
hp rp7405 Servers
Hewlett-Packard offers a cost-effective server based on the hp rp7410 by employing a reduced number of
processors, memory, core I/O, or power supplies as indicated in Table 1-1.These servers provide a somewhat
reduced performance than the fully functional hp rp7410 servers.
Table 1-1 hp rp7405 Servers
rp7405 2-way system A7111A Includes rp7405 SMP base system, two 650-MHz PA-RISC
processors, 4-GB memory (2 x 2GB memory modules), two
73-GB 10k internal disks, one DVD drive, one cell board, one
core I/O, and two power supplies
rp7405 4-way system A7112A Includes rp7405 SMP base system, four 650-MHz PA-RISC
processors, 8-GB memory (4 x 2 GB memory modules), four
73-GB 10k internal disks, one DVD drive, two cell boards,
two core I/O, and two powers supplies
rp7405 8-way system A7113A Includes rp7405 SMP base system, eight 650-MHz PA-RISC
processors, 16-GB memory (8 x 2 GB memory modules), four
73-GB 10k internal disks, one DVD drive, two cell boards,
two core I/O, and two power supplies
These servers may be upgraded with additional processors/cell boards, memory, core I/O, etc. according to the
corporate price list.
In addition, these servers may be upgraded to fully functional hp rp7410 servers with the kits given in
Table 1-2.
Table 1-2 hp rp7405-to-rp7410 Upgrades
Upgrade kit from 2-way rp7405 to rp7410 750 MHz upgrade A7144A
Upgrade kit from 4-way rp7405 to rp7410 750 MHz upgrade A7146A
Upgrade kit from 8-way rp7405 to rp7410 750 MHz upgrade A7148A
Chapter 1 5
Introduction
Detailed hp rp7405/rp7410 Description
6 Chapter 1
Introduction
Detailed hp rp7405/rp7410 Description
Cell Board
The cell board contains the processors, main memory, and the cell controller (CC) ASIC that interfaces the
processors and memory to the off-board I/O. Shown in Figure 1-4 is the CC. This is the heart of the cell board.
The CC provides a crossbar connection, which allows communication with other cell boards in the system. It
connects to the PDH and SINC hardware. Each cell board holds up to 16 DIMMs. There can be one or two cell
boards installed in an system. The cell boards have hot-plug capability.
Chapter 1 7
Introduction
Detailed hp rp7405/rp7410 Description
The hp rp7405/rp7410 has a 48V distributed power system and receives the 48V power from the system
backplane board. The cell board contains DC-to-DC converters to generate the required voltage rails. The
DC-to-DC converters on the cell board do not provide N+1 redundancy.
The cell board contains several major buses including:
8 Chapter 1
Introduction
Detailed hp rp7405/rp7410 Description
DIMMs
Custom designed by Hewlett-Packard, each DIMM contains 36x4 SDRAM memory components similar to
PC-133 memory but qualified to run at 125MHz. They have an low-voltage TTL interface. The CEC does not
support traditional DRAMs.
The hp rp7405/rp7410 supports DIMMs with 128, 256, 512, and 1024 Mbit devices. Table 1-3 shows each
DIMM supported with its associated capacity, the resulting total system capacity, and the memory component
density.
DIMMs must be loaded in sets of four at specific locations. For best performance, loading sets of eight DIMMs
is recommended.
Table 1-3 hp rp7405/rp7410 DIMMs
Main Memory Performance Latency to main memory is an important parameter in determining overall
system performance. With memory busses running at 125 MHz, the latency for a page hit is 8.5 cycles (68ns),
the latency for a page closed is 11.5 cycles (92ns), and the latency for a page miss is 14.5 cycles (116ns).
NOTE In the following discussion, the term “cell” refers to a cell board.
A cell board that has an I/O link to a bootable device and a console (usually supplied by an MP Core I/O card)
is a potential boot cell. The cell that contains the boot console I/O path is the called the root cell. Both cells are
potential root cells. The primary or default root cell in a single nPartition system is the bottom cell (cell 1).
An nPartition (also called a Protection Domain) is a cell(s) running the same OS and sharing processes and
memory space among the components. Each nPartition must have one root cell and may have both. The hp
rp7405/rp7410 has only two possible nPartition configurations: single or dual. The additional cell that may be
part of the nPartition does not require I/O links nor MP Core I/O cards.
Chapter 1 9
Introduction
Detailed hp rp7405/rp7410 Description
In the single nPartition case, if two cells are present, either cell may be the root cell, assuming the both cells
have MP Core I/O functionality present. If only one cell is present, that cell is the root cell (and should be cell
1).
In the dual nPartition case (two cells required), each nPartition consists of one cell, and each cell must be a
root cell. The ability to interconnect two cells in one nPartition or isolate the cells in a dual nPartition system
provides system configuration flexibility. System partitioning is configured by the system management
processor.
Drive 1-1
Path: 1/0/0/3/0.6
Drive 1-2
Path: 1/0/1/0/0/1/1.6
Removable media path
DVD: 1/0/0/3/1.2 Drive 0-2
DAT: 1/0/0/3/1.3 Path: 0/0/0/3/0.5
Drive 0-1
Path: 0/0/0/3/0.6
10 Chapter 1
Introduction
Detailed hp rp7405/rp7410 Description
System Backplane
The system backplane comprises the system clock generation logic, the system reset generation logic,
DC-to-DC converters, power monitor logic, and two LBA link-to-PCI converter ASICs. It also includes
connectors for attaching the cell boards, PCI backplane, MP Core I/O MP/SCSI boards, SCSI cables, bulk
power, chassis fans, front panel display, intrusion switches, and the system scan card.
System backplane
MP Core I/O
MP/SCSI
PCI backplane
Cell board 0
MP Core I/O
MP/SCSI
Cell board 1
Only half of the MP Core I/O board set connects to the system backplane. The MP/SCSI boards plug into the
backplane, while the LAN/SCSI boards plug into the PCI backplane.
I/O Subsystem
The cell board-to-I/O path runs from the CC to the SBA, from the SBA to the ropes, from the ropes to the LBA,
and from the LBA to the PCI buses. The CC on each cell board communicates with one SBA over the SBA
link. The SBA link consists of both an inbound and an outbound link with an effective bandwidth of
approximately 1 GB/sec. The SBA converts the SBA link protocol into “ropes.” The SBA can support up to 16
of these high-speed bi-directional rope links for a total aggregate bandwidth of approximately 4 GB/sec. The
LBA acts as a bus bridge, supporting either one or two ropes and capable of driving either PCI-2x Turbo (33
MHz x 64 bits) or PCI-4 Twin Turbo (66 MHz x 64 bits) respectively
Chapter 1 11
Introduction
Detailed hp rp7405/rp7410 Description
The server supports two internal SBAs. The SBAs generate 32 rope busses (16 per SBA). The 32 available
internal rope busses are divided in the following manner:
• Two ropes are routed as single rope bundles to support PCI-2x Turbo (264 MB/sec. bandwidth, 64-bit
transfers at 33 MHz) for the MP Core I/O boards for SCSI/LAN.
• Two ropes are routed as single rope bundles to two LBAs to support two slots operating at PCI-2x for
MP/SCSI.
• The remaining 28 ropes are bundled in two rope pairs to 14 LBAs to support 14 slots operating at PCI-4x
(528 MB/sec., 64-bit transfers at 66 MHz).
The hp rp7405/rp7410 uses Hewlett-Packard’s proprietary adaptive signaling concept, also known as the
Universal PCI slot concept (not to be confused with the Universal PCI card). Circuitry on the backplane
senses a standard connector, keyed for 5V, to determine the type of the cards inserted. The circuitry controls
the voltage rail supplied to the connector for powering the card’s I/O pads, VIO. The card can either be of the
5V only, or universal type. 5V only cards require VIO to be 5V, whereas universal cards operate 5V as well as
3.3V. To take advantage of the 66-MHz potential of universal cards, one must operate those cards at 3.3V. The
control circuitry on the backplane, therefore, provides 5V to the slot when a 5V-only card is present, or 3.3V
when a universal card is present. Firmware controls the setting of the slot’s clock rate.
12 Chapter 1
Introduction
Detailed hp rp7405/rp7410 Description
This concept allows maximum connectivity for mainstream 5V-only, 33 MHz, 32 bit (PCI-1x) and 64-bit
(PCI-2x) cards, as well as full I/O bandwidth utilization through the use of 64-bit, 66 MHz (PCI-4x) universal
cards.
Table 1-4 PCI Slot Types
Slot# Device:
0_1 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
0_2 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
0_3 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
0_4 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
0_5 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
0_6 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
0_7 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
0_8 PCI-2x, Turbo 64-bit, 33 MHz, Adaptive Signaling, 5V connector, Hot Swap Slot.
1_1 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
1_2 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
1_3 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
1_4 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
1_5 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
1_6 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
1_7 PCI-4x, Twin Turbo 64-bit, 66 MHz, 3.3V-only, 3.3V connector, Hot Swap Slot.
1_8 PCI-2x, Turbo 64-bit, 33 MHz, Adaptive Signaling, 5V connector, Hot Swap Slot.
Chapter 1 13
Introduction
Detailed hp rp7405/rp7410 Description
Package Description
Dimensions
The dimensions of the hp rp7405/rp7410 are as follows:
System Chassis
The mass storage section located in the front allows access to removable mass storage devices without
removal of the bezel (not shown.) This is especially helpful when the system is mounted in the lowest position
in a rack. The mass storage bay accommodates one 5.25-inch removable media device and up to four 3.5-inch
hard drives. The front panel display board, containing LEDs and the system power switch, is located directly
above the 5.25-inch removable media bay.
Below the mass storage section and behind a removable bezel are two PCI DC-to-DC power converters.
The bulk power supply section is partitioned by a sealed metallic enclosure located in the bottom of the
package. This enclosure houses the 2N fully redundant BPSs.
14 Chapter 1
Introduction
Detailed hp rp7405/rp7410 Description
Front panel
display board
Cell boards
PCI DC-to-DC
converters
The PCI I/O card section, located towards the rear, is accessed by removing the top cover.
The PCI OLR fan modules are located in front of the PCI cards. These six 9.2 cm fans are housed in plastic
carriers. They are configured in two rows of three fans.
The MP/SCSI MP Core I/O boards are positioned vertically at the rear of the chassis.
The PCI card bulkhead connectors are located in the top rear portion of the product volume.
Four OLR system fan modules, externally attached to the chassis, are 15 cm (6.5-inch) fans. Two fans are
mounted on the front surface of the chassis and two are mounted on the rear surface.
Redundant line cords attach to the floating AC connector module at the bottom rear. Two 20-amp cords are
required to power the server. Two additional line cords provide redundancy.
A cable harness that connects from the rear of the BPSs to the system backplane provides DC power
distribution.
Access the system backplane is accomplished by removing the left side cover. The system backplane inserts by
a guide/insertion mechanism using a single large jack screw assembly.
SCSI ribbon-cable assemblies route from the mass storage area to the backside of the system backplane and
to the Procurium PCI MP Core I/O card.
Chapter 1 15
Introduction
Detailed hp rp7405/rp7410 Description
Cell boards are accessed from the right side of the chassis behind a removable side cover.
System backplane
16 Chapter 1
2 Installation
Chapter 2 17
Installation
Unpacking the Server
NOTE The server may come already racked, or ready for rack installation.
WARNING Wear protective glasses while cutting the plastic bands around the shipping
container. These bands are under tension. When cut, they can spring back and cause
serious eye injury.
NOTE Position the pallet allowing for enough space to roll the cabinet off the pallet before starting.
Step 2. Lift the cardboard top cap from the shipping box. See Figure 2-1.
18 Chapter 2
Installation
Unpacking the Server
CAUTION The plastic wrapping material should be cut off rather than pulled off. Pulling the
plastic covering off represents an ESD hazard.
Chapter 2 19
Installation
Unpacking the Server
Step 5. Remove four bolts holding down the ramps and remove the ramps. See Figure 2-2.
20 Chapter 2
Installation
Unpacking the Server
Step 6. Remove the six bolts from the base attaching the rack to the pallet. See Figure 2-3.
WARNING Make sure that the leveling feet on the rack are raised before you roll the
rack down the ramp and any time you roll the rack on the casters. Use
caution when rolling the cabinet off the ramp. A single server in the cabinet
weighs approximately 400 pounds. It is strongly recommended that two
people roll the cabinet off the pallet.
Chapter 2 21
Installation
Unpacking the Server
NOTE Hewlett-Packard recommends the use of a lifter, such as a RONI Company model 17000 SP 400
lifting device, when moving a non-racked system, shown in Figure 2-5. If no lifter is available,
install the lift handle panels provided with the system.
WARNING Use caution when using a lifter. Because of the weight of the server, it must be
centered on the lifter forks before raising it off the pallet to avoid injury.
Never extend more than one server from the same cabinet while installing or
servicing either an hp rp7405/rp7410 or another server product. Failure to follow
these instructions could result in the cabinet tipping over.
22 Chapter 2
Installation
Unpacking the Server
Step 1. Follow the instructions on the outside of the server packaging to remove the banding and carton top
from the server pallet.
Step 2. Remove all cartons from the pallet leaving only the server.
Chapter 2 23
Installation
Unpacking the Server
Step 3. Observe Figure 2-7. Remove the two foam cushion for lift access.
Remove cushion
Step 5. Carefully roll the lift forward until it is fully positioned against the side of the server.
24 Chapter 2
Installation
Unpacking the Server
Step 6. Slowly raise the server off the pallet until it clears the pallet cushions.
Step 7. Roll the lifter and server away from the pallet. Do not raise the server any higher than necessary
when moving it over to the rack.
NOTE If you are installing the system in a rack, refer to the hp J1530A Rack Integration Kit
Installation Guide.
Chapter 2 25
Installation
Unpacking the Server
WARNING Use this procedure only if no Hewlett-Packard approved lift is available. This
procedure should only be attempted by two (2) authorized Hewlett-Packard service
people.
Before attempting this procedure, it is recommended that you first remove all Cell
Boards and AC power supplies. Instructions for removing these components can be
found in the Removal and Replacement chapter of the service manual. Check with
local safety regulations before attempting to move the system using the lift handle
panels.
Failure to observe these precautions can cause serious injury to personnel or
damage to equipment.
CAUTION Unpack the server in an ESD safe environment. Observe all ESD safety precautions before
attempting this procedure. Failure to follow ESD safety precautions could result in damage to
the server.
Step 1. Remove both side covers. If present, remove the front panel.
Step 3. Orient lift handle panels such that when installed, the handles hang downward at 90 degrees and
lock in a horizontal position during lifting.
26 Chapter 2
Installation
Unpacking the Server
Step 4. With one handle in each hand, install the pin end of the panel into the backside of the front rack
mount ears on the chassis.
Step 5. Pull the spring plunger out, move the handles apart and install the shoulder washer end of the
panel into the keyway feature.
Chapter 2 27
Installation
Unpacking the Server
Step 6. Continue to pull the handles apart until the spring plunger snaps into final position. The spring
plunger will drop down into the recess position.
Step 7. Check that the handles are secure by pressing the handles together and moving back and forth.
Check to see if lift handle panel breaks free of chassis.
Step 9. To lift the server, rotate the handles 90 degrees to horizontal position.
NOTE If you are installing the system in a rack, refer to the installation guide, hp J1530A,
rack installation kit (lower case intended).
Step 10. After moving the server, remove the lift handle panels from the chassis and reinstall the server
covers and front bezel. Refer to installation guide, hp J1530A, rack installation kit (lower case
intended).
28 Chapter 2
Installation
Unpacking the Server
Chapter 2 29
Installation
Unpacking the Server
Step 2. Attach the other end of the CMA to the server using the thumb screws that came with the CMA.
Cell Boards
The server requires at least one cell board to operate. Install the first cell board slot 1 (lower slot) and the
second cell board in slot 0 (upper). Cell Board 0 enables the PCI cards in Chassis 0 and Cell Board 1 enables
the PCI cards in Chassis 1.
30 Chapter 2
Installation
Unpacking the Server
Embedded Disks
The hp rp7405/rp7410 server can operate in the diskless (LAN boot) mode. If disks are to be installed, the top
two disks are driven by the primary MP Core I/O set. Install the first embedded disk in the top left location.
Install the second embedded disk in the top right location.
Drive 1-1
Path: 1/0/0/3/0.6
Drive 1-2
Path: 1/0/1/0/0/1/1.6
Drive 0-2
Path: 0/0/0/3/0.5
Drive 0-1
Path: 0/0/0/3/0.6
Chapter 2 31
Installation
Unpacking the Server
Processors
Each cell board can hold up to four processors. Processor slots are numbered 0-3. Install processors in
ascending order: slot 0, 1, 2, and 3. It is not necessary to balance the number of processors across both cell
boards.
Cell Controller
Processor 3
Processor 1
Processor 2
Processor 0
DIMMs
Each cell board can hold up to four quads (or ranks) of DIMMs. A rank is a group of four DIMMs. Each DIMM
within a rank must be the same capacity. The slots within each rank are numbered a,b,c,d. Install DIMMs in
ascending order: rack 0, 1, 2 and 3. It is not necessary to balance the number of DIMMs across both cell
boards. For Example: one rank = slots 0a, 0b, 0c and 0d.
Valid Memory Configurations DIMMs must be loaded in sets of four at specific locations. For best
performance, loading sets of 8 DIMMs is recommended.
Table 2-1 hp rp7405/rp7410 DIMMs
The hp rp7405/rp7410 is capable of supporting as little as 2 Gbytes of main memory using four 512 MByte
DIMMs and one cell board and as much as 32 Gbytes using all 16 DIMM slots on both cell boards with 1GB
DIMMs.
32 Chapter 2
Installation
Unpacking the Server
Different densities of main DIMMs can be mixed within a system, but each set of four DIMMs must be
identical. A set of DIMMs is defined as the group of four DIMMs that must be loaded together on a cell board.
Each cell board has four sets of DIMM slots, and they must be populated in order. Figure 2-19 shows the order
in which the DIMM slots must be populated.
Block 1 shows the minimum memory configuration per cell board. Each cell board, therefore, could have up to
four different density DIMMs (if there were that many), as long as each set of four are identical. Box 2 and
Box 4 show the more optimal memory configurations, because loading DIMMs in sets of eight takes
advantage of the pipelined structure of the memory interface of the CC.
Chapter 2 33
Installation
Connecting AC Input Power
A0 A1 B0 B1
The power cord configuration is passed to the operating system using the pwrgrd (Power Grid) command.
Each of the five selections in the pwrgrd command matches one of the configurations. The appropriate option
should be selected for the actual line cord configuration. With the correct configuration selected, the LEDs
should be green. when the pwrgrd command is invoked, the following menu is displayed.
IMPORTANT Options 1 and 2 are for Hewlett-Packard internal use only. Do not select these options.
prompt> pwrgrd
Power grid configuration preference.
1. Grid A only (Cords A0,A1 required)
2. Grid B only (Cords B0,B1 required)
3. Grids A & B (Cords A0,A1,B0,B1 required)
4. Cords A0 & B0 only
5. Cords A1 & B1 only
Select Option:
34 Chapter 2
Installation
Connecting AC Input Power
If two separate power sources are available, the two power supplies can be plugged into the separate power
sources, increasing system reliability should one power source fail.
BPS 0 BPS 1
A0 A1 B0 B1
Rear of Cabinet
*180-269 VAC
WARNING Voltage is present at various locations within the server whenever a power source is
connected. This voltage is present even when the main power switch is in the off
position. Failure to observe this warning could result in personal injury or damage
to equipment.
NOTE System firmware will prevent boot when a single power cord configuration is detected.
Chapter 2 35
Installation
MP Core I/O Connections
MP/SCSI Connections
The MP/SCSI board is required to update firmware, access the console, turn partition power on/off, access all
but one of the internal peripherals, and utilize other features of the system.
Connections to the MP/SCSI board include the following:
LAN/SCSI Connections
The LAN/SCSI board is a PCI form factor card that provides the basic external I/O connectivity for the
system.
Connections to the LAN/SCSI board include the following:
NOTE In order to access the Management Processor for the initial installation, the M cable must first
be connected to the DB25 connector located on the Primary MP/SCSI board. The Primary
MP/SCSI board is located in the lower MP/SCSI board slot.
36 Chapter 2
Installation
MP Core I/O Connections
• 8/none (parity)
• 9600 baud
• na (Receive)
• na (Transmit)
Chapter 2 37
Installation
MP Core I/O Connections
If the CE Tool is a laptop using Reflection 1, check or change these communications settings using the
following procedure:
1. From the Reflection 1 Main screen, pull down the Connection menu and select Connection Setup.
2. Select Serial Port.
3. Select Com1.
4. Check the settings and change, if required.
Go to More Settings to set Xon/Xoff. Click OK to close the More Settings window.
5. Click OK to close the Connection Setup window.
6. Pull down the Setup menu and select Terminal (under the Emulation tab).
7. Select any HP terminal type.
Preferred types are HP70092, HP70096 or HP70094, HP70098, VT100.
8. Click Apply.
This option is not highlighted if the terminal type you want is already selected.
9. Click OK.
1. Connect one end of a null modem cable (9-pin to 9-pin) (Part Number 5182-4794) to the M cable connector
labeled CONSOLE.
2. Connect the other end of the RS-232 cable to the CE Tool.
1. Verify that the AC voltage at the input source is within specifications for each hp rp7405/rp7410 being
installed.
2. If not already done so, power on the serial display device.
The preferred tool is the CE tool running Reflection 1.
To power up the MP, set up a communications link, and login to the MP:
38 Chapter 2
Installation
MP Core I/O Connections
On the front of the hp rp7405/rp7410, a solid green Standby Power, a solid green MP Present, and a
flashing amber Attention light will illuminate after about 30 seconds.
• When power is first applied. Note the BPS LEDs will be flashing amber.
• After 30 seconds has elapsed. Note the flashing amber BPS LED for each BPS becomes a flashing
green LED
Refer to power cord policies to interpret LED indicators.
3. Login to the MP:
Chapter 2 39
Installation
MP Core I/O Connections
MP login: Admin
MP password:
Welcome to the
rp7410
Management Processor
MP MAIN MENU:
CO: Consoles
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Logs
SL: Show chassis Logs
HE: Help
X: Exit Connection
MP>
1. At the MP Main Menu prompt (MP>), enter cm. From the MP Command Menu prompt (MP:CM>), enter
lc (for LAN configuration).
The screen displays the default values and asks if you want to modify them. It is a good idea to write
down the information, as it may be required for future troubleshooting.
NOTE If the Command Menu is not shown, enter q to return to the MP Main Menu, then enter cm
40 Chapter 2
Installation
MP Core I/O Connections
Enter lc and press the Return key. The following screen appears:
NOTE The value in the “IP address” field has been set at the factory. The customer must provide
the actual LAN IP address.
2. At the prompt, Do you want to modify the configuration for the customer LAN?, enter y.
The current IP address is shown; then the following prompt appears: Do you want to modify it? (Y/[N])
3. Enter y.
4. Enter the new IP address.
The customer shall provide this address for network interface 0.
5. Confirm the new address.
6. Enter the MP Network name.
This is the host name for the customer LAN. The name can be as many as 64 characters, and include
alpha numerics, - (dash), _ (under bar),. (period), or a space. It is recommended that the name be a
derivative of the complex name. For example, Acme.com_MP.
7. Enter the LAN parameters for Subnet mask and Gateway address.
This information shall come from the customer.
8. Once step 7 is completed, the system will indicate the parameters have been updated and return to the
MP Command Menu prompt (MP:CM>)
9. To check the LAN parameters and status, enter the ls command at the MP Command Menu prompt
(MP:CM>).
Chapter 2 41
Installation
MP Core I/O Connections
10. A screen similar to the following will appear allowing verification of the settings:
42 Chapter 2
Installation
MP Core I/O Connections
The du command displays the MP Bus topology. A screen similar to the following appears:
Chapter 2 43
Installation
Powering On the hp rp7405/rp7410 Server
1. If not already done, open a separate Reflection 1 window and connect to the MP.
2. From the MP Main Menu, select the VFP command with the s option.
• A window showing activity for a single partition.
To display activity for each partition as it powers up:
NOTE More than one window cannot be opened using a serial display device.
1. Switch the power switch at the front of the server to On. The following events occur:
44 Chapter 2
Installation
Selecting a Boot Partition using the Management Processor
Chapter 2 45
Installation
Verifying the System Configuration using Boot Console Handler (BCH)
• PR (Processors)
• ME (Memory)
• IO (Check the PCI Device Information to determine if the values match the devices installed in the
server)
Once the parameters have been verified, use the ma command to return to the BCH Main Menu.
46 Chapter 2
Installation
Booting HP-UX using Boot Console Handler (BCH)
NOTE If the partition fails to boot, or if the server was shipped without instant ignition, you may have
to boot from a DVD that contains the operating system and other necessary software.
Chapter 2 47
Installation
Booting HP-UX using Boot Console Handler (BCH)
48 Chapter 2
3 Troubleshooting
Chapter 3 49
Troubleshooting
Common Installation Problems
CAUTION Replace the top cover before operating the server, even for a short time. Otherwise, overheating
can damage chips, boards, and mass storage devices. However, you can safely remove the PCI
access panel while the server is running to remove and replace PCI hot-plug boards. For any
other service activity requiring access to the processor baseboard or I/O backplane, power down
the server and observe all safety precautions.
Most problems are the result of incorrect system and SCSI subsystem configurations.
To troubleshoot an installation problem, perform the following checks in the order given:
1. Check all cable and power connections, including those in the rack, etc.
2. Ensure the server is configured properly.
Check the Setup Utility. If the error is a network-related problem, determine if the server has enough
memory and hard disk drive capacity.
3. Verify all cables and boards are securely plugged into the appropriate connectors or slots.
4. Remove all extra options such as disk drives one at a time, checking its affect on the server.
5. Unplug the power cord, wait 20 seconds, plug the power cord in again, and restart the server.
6. If you suspect a hardware error, follow these steps:
a. Log users off the LAN and power down the server.
b. Extend the server out of the rack and remove the top cover.
c. Simplify the hp rp7405/rp7410 to the minimum configuration.
The minimum configuration consists of the following:
• One cell
• Two processors
• One quad of memory DIMMS (size 256MB or larger)
• One MP/SCSI card
• One LAN/SCSI card
• System Backplane
• PCI Backplane
• One BPS
• Two PCI power modules
• Two power cords.
7. Remove all third-party options, and reinstall each one, one at a time, checking the server after each
installation.
8. Replace the top cover and reconnect the power cord and other cables.
50 Chapter 3
Troubleshooting
Common Installation Problems
9. Boot the server and if it does not function properly, refer to the following procedures.
The Server Powers On But Then Shuts Down with a Fault Light
Use this checklist to check for the following problems when the server powers on and then off:
1. Check that a conductive item has not been dropped or left inside the server chassis.
2. Check the connections on all boards.
3. Check the system backplane for bent pins.
Bulk Power Good GPM On Green 48V Good (LED works even if SP is not installed, or
installed and not active)
Standby Power Good GPM On Green 3.3V SB Good (LED works even if SP is not
installed, or installed and is not active)
Chapter 3 51
Troubleshooting
Common Installation Problems
Fault PDC/SP via Flash Red One or more Partitions have reported a fault
GPM
Off No Partitions running, or SP not installed, or SP
installed and not active
Green BPS in run state (48 volt output enabled) and no faults or
warnings
Blink Yellow BPS in standby or run state and warning(s) present but no faults
Power Each Supply On Green All output voltages generated by the power
supply are within limits.
52 Chapter 3
Troubleshooting
Common Installation Problems
Fault Each Supply Flash Yellow The temperature within the power supply is
above the lower threshold.
Off No Faults
Off No Power
Chapter 3 53
Troubleshooting
Common Installation Problems
OL* LEDs
Table 3-6 OL* LEDs
Chassis Beside Cell Board Power Cell LPM On Green 3.3V SB and Cell_Pwr_Good
Cell and On Cell
3.3V SB off, or 3.3V SB on and no
Cell_Pwr_Good
PCI OL* Board PCI Slot Power LBA On Green Slot is powered
Power
State Attention (Yellow)
(Green)
54 Chapter 3
Troubleshooting
Common Installation Problems
System SCSI Diffsense System SCSI Controller On Green On=LVD, Off=Single Ended
System SCSI TermPower System SCSI Controller On Green Terminators are powered
System LAN 1000BT System LAN Controller On Green System LAN in 1000BT Mode
System LAN 100BT System LAN Controller On Green System LAN in 100BT Mode
System LAN 10BT System LAN Controller On Green System LAN in 10BT Mode
System LAN Link OK System LAN Controller On Green System LAN link OK
System LAN Activity System LAN Controller On Green System LAN Data Activity
System LAN Full Duplex System LAN Controller On Green System LAN in full duplex mode
Chapter 3 55
Troubleshooting
Advanced Troubleshooting
Advanced Troubleshooting
Diagnostics
The hp rp7405/rp7410 provides a complete set of offline and online support tools to meet field and
manufacturing requirements. Support Tools Platform (STM) support all online tools for the server. Online
tools provide diagnostics, verifiers, exercisers, hardware monitors and various utilities.
The Support Plus Media contains the support tools, which include the offline diagnostics for diagnosing
servers that fail to boot to the OS and the Software Depot (SD) bundled diagnostic products. Online tools will
be delivered on the initial OE Media. In addition, Support Plus Media contains STM diagnostics so that they
can be executed from the CD-ROM once it is mounted to the HP-UX file system.
The Offline Diagnostic Environment (ODE) provides the offline diagnostics and STM for the online. ODE
provides coverage for testing the basic subsystems and components of the server that are critical to booting
the OS. STM provides coverage for completely testing the full server and all of its peripherals. Both ODE and
STM provide utilities for repairing and replacing disks (online disk replacement requires hot swap
functionality). Peripherals and certain system firmware can be updated under either platform. In addition,
scan tools, bundled with the diagnostics, may be required to provide additional support.
Offline Diagnostics
In addition to completely testing the server and peripherals, the offline/online diagnostics and hardware
monitors have the ability to identify the failing field replaceable unit (FRU), in some cases. Hardware
monitors have the ability to notify the customer, response centers, etc. before an FRU fails. They monitor
hardware and report as soon as errors and warnings are detected.
Table 3-10 lists the offline diagnostics available on the hp rp7405/rp7410.
Table 3-10 Offline Diagnostics
Instructions on how to load and run these utilities can be found in the Support Media User’s Manual,
PA-RISC Computer Systems, Hewlett-Packard part number 92453-90010.
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NOTE These tools are only for use by qualified field-support engineers.
1. For a list of bootable devices, boot the computer system to the Boot Console Handler (BCH) prompt and
enter the following:
Main Menu: Enter command or menu> search
2. Select the CD-device and boot from that device:
Main Menu: Enter command or menu> boot P1 or boot <path>
3. At the ISL prompt, enter ODE.
4. Enter help for a list and description of available commands. Enter help <command> or help <var> for
additional information.
5. To list the ODE modules that will run on the hp rp7405/rp7410, enter ls at the ODE prompt.
6. To run an ODE module interactively, enter the module name at the ODE prompt. Once the ODE module
loads, enter help for a list of commands.
7. To run a module non-interactively, enter run at the ODE prompt.
Online Diagnostics
Table 3-11 shows the seven types of tools in STM and which ones available for what generic types of
hardware. The eight column indicates which hardware contains a hardware monitor. In some cases a tool,
such as a disk exerciser, is generic to many types of hardware, whereas in other cases, a tool such as a tape
diagnostic, is specific to a particular technology or type of tape drive.
Table 3-11 STM Online Diagnostics
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• The Support Tool Manager (STM)—Upon startup, STM shows the hardware devices on the system. Using
this view, you select devices, receive information, or execute online tools. STM tools include:
— Verifiers
— Exercisers
— Information Modules
— Utilities.
Some STM tools are for Hewlett-Packard use only and are password protected.
• EMS Hardware Monitors—The hardware monitors maintain system availability. They allow you to
monitor the operation of a wide variety of hardware products and, if any failure or other unusual event
occurs, to be alerted immediately.
• Offline Tools—The offline tools enable you to troubleshoot a system whenever the online tools are
unavailable: for example, when the system cannot boot. Most offline tools require a license to run.
With the Support Tools, you can:
• The system when you can not boot the operating system.
• The core chip set (processor, memory, I/O controller chips) when taking the system offline.
• Other functionality, such as downloading processor firmware and boot disk recovery.
Use online tools (Support Tools Manager or STM) for:
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• Once you install the Support Tools, the Release Notes are available:
Support Tools Manager (STM): /usr/sbin/stm/Rel_NOTES.STM
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• For the latest information on hardware support tools, such as STM and EMS Hardware Monitors, refer to
the “Systems Hardware, Diagnostics and Monitoring” section of the Hewlett-Packard online
documentation Web site at:
<http://www.docs.hp.com/hpux/diag/>.
This site provides manuals, tutorials, FAQs, and other reference material. Two complete manuals (Support
Plus: Diagnostic User’s Guide and EMS Hardware Monitor’s User’s Guide) appear on the Web site and in the
two following locations:
• In the DIAGNOSTICS directory under your mount point for the CD-ROM (e.g.,
/diagtemp/DIAGNOSTICS). The files are named DIAG_USR.PDF and EMS_USR.PDF; they can be read with
the Adobe Acrobat Viewer, which can be downloaded from the Adobe Web site.
• On the Instant Information CD-ROM.
NOTE You will need a PC to gather and save the information to a file. The file will be downloaded
later into the HPMC Analyzer Tool.
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f. Click Save.
g. Click OK.
h. At the BCH Service Menu prompt, Service Menu: Enter command>, enter scroll off.
i. At the BCH Service Menu prompt, Service Menu: Enter command>, enter pim hpmc.
The first screen of information will appear. Press Return for the next screen of information. Press
Return until the Service Menu prompt appears. You may have to press Return several times.
j. When the Service Menu prompt appears again, enter el.
This displays the error log information. Press Return until the Service Menu prompt appears. You
may have to press Return several times.
k. When the Service Menu prompt appears again, open the File | Logging dialog box in Reflection 1.
l. When the Logging dialog box appears, remove the check mark in the Logging On box.
m. Click OK to exit the Logging dialog box.
n. At the BCH Service Menu prompt, Service Menu: Enter command>, enter scroll on.
You have now created the HPMC data file you need and are ready to use the HPMC Analyzer Tool to evaluate
the HPMC data file you just created.
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The functions of the various buttons, fields, and windows on the screen are described below:
• HPMC filename: This field shows the file containing the HPMC data. The filename appears in this field
after you use the Browse button to select the file.
• Browse: This button allows you to browse your directory structure to find the file containing the HPMC
data.
• Analyze: When pressed, this button initiates the HPMC analysis.
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• Analyzer Trace: This window shows the “trace” file as it is being created by the tool. A “trace” is a
display of the logic that the analyzer used to arrive at its results. When data appears in this window, it is
added simultaneously to a trace file. After the analysis is completed, you can scroll to see comments on
what the analyzer did as it evaluated the file. This window contains only the last 1000 lines of the trace.
See “View Trace” below.
• Problem Description/Cause/Fix: This window displays the results of the analysis. It contains a
description of the problem, what caused the problem, one or more actions that can be taken to resolve the
problem, and occasionally, a warning that includes a statement about how the tool has chosen to interpret
analyzed or missing data. There may be times when, at the end of the analysis, nothing will appear in this
window. In such cases, the tool is unable to determine a cause.
• Machine Type: These buttons select between Superdome and the rp7405/rp7410. Always select
rp7405/rp7410 as the machine type.
• Status line: The Status line at the bottom of the screen displays one of four statuses: Idle (waiting for
user input), Loading (loading the HPMC file), Analyzing (analyzing the HPMC file), or Stopped (the tool
has completed what it is supposed to do). The status line may also contain instructions on how to proceed
with the analysis.
Running the HPMC Analyzer Tool Use the following procedure to analyze the HPMC data file:
• <filename.trace> file: This file contains the complete trace, of which the last 1000 lines appears in
the Analyzer Trace window. It can be viewed in its entirety by clicking the View Trace button. See
Figure 3-2. This file is intended for a specialist. It contains all of the input data, as well as a
description of what the analyzer did to reach its results (or what happens if the tool fails to arrive at a
conclusion).
• <filename.prob> file: This file contains the same information listed in the Problem
Description/Cause/Fix window. This file can be used as a backup, just in case you closed the analyzer
too soon, and want to re-display the outcome of the analysis. The results in the Problem
Description/Cause/Fix window, and in the filename.prob file, are listed in the order of most to least
likely causes. Remember, however, that any of the causes are possible.
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NOTE This utility is not part of the STM platform, but is a standalone utility located in
/usr/sbin/diag/contrib.
NAME
SYNOPSIS
DESCRIPTION
The mca command evaluates tombstone file information and provides recommended cause/action statements
about the origins of the machine check. Two files are created during command execution: probfile.txt and
tracefile.txt.
The problem resolution file, probfile.txt, lists likely causes and recommended actions. The results are
listed in the order of most to least likely. However, any of the causes are possible. Information logged in
probfile.txt is also sent to stdout during command execution.
The trace file, tracefile.txt, contains a complete trace of the scanned file contents as well as a description
of what the analyzer did to reach its results (or what happened if the tool failed to arrive at a conclusion).
OPTIONS
By default, the mca command compares the timestamps of the HPMC tombstone files
/var/tombstones/ts99 and /var/tombstones/ts98. If the timestamps match, command execution
terminates without performing analysis. Otherwise mca performs analysis on the /var/tombstones/ts99 file
and places the resultant problem and trace files in the /var/tombstones directory.
Table 3-12 Parameters
hpmcfile Full or relative pathname to the HPMC tombstone file selected for analysis. Defaults to
/var/tombstones/ts99.
prevhpmcfile Used with hpmcfile. Specify an existing HPMC tombstone file as a check to see if the
new HPMC tombstone file is different, indicating a new HPMC event. If timestamps
from prevhpmcfile match hpmcfile, analysis is not performed.
-d destdir Output directory for probfile.txt and tracefile.txt files. Defaults to /var/tombstones or
directory containing hpmcfile if specified.
-m machtype Machine type from which HPMC file was generated. Current <machtype> values are
'superdome' and 'rp8400'. Defaults to Superdome HPMC file analysis if not specified.
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Shutting Down nPartitions and Powering Off Hardware Components
Step 1. Advise the customer that the system (one or more nPartitions) must be shut down for repairs.
Ensure that the customer has a current backup, and inform the customer of the anticipated
downtime.
Step 3. Use the Virtual Front Panel (VFP) to view the current state of the nPartition that you will shut
down.
From the MP Main menu, enter VFP to access the Virtual Front Panel menu, and select the
nPartition whose boot state you want to view.
• If an nPartition has booted HP-UX, or if it is in the process of launching HP-UX, you must shut
down HP-UX on the nPartition.
When HP-UX is running on an nPar, its VFP displays “HP-UX heartbeat” with a blinking
asterisk (*) to indicate its interactivity.
• If the nPartition is at its Boot Console Handler (BCH) interface, then HP-UX has already been
shut down.
• If the nPartition currently is booting, then you should wait for it to reach the BCH interface
and—if necessary—interrupt auto-boot when you see the “Attempting to boot” and “To
discontinue, press any key within 10 seconds” messages.
If the nPartition is at the BCH menu interface then HP-UX is shut down. Otherwise, proceed with
the next step to shut down HP-UX.
Step 4. From the MP Main menu, enter CO and select the console for the nPartition you plan to shut down.
You should have access to the HP-UX login prompt (or command line) when using the nPartition’s
console. If you have no interactivity at the console, HP-UX may be halted or hung.
Step 5. At the nPartition’s console, login to HP-UX and shut down the operating system.
After making arrangements with the customer, issue the shutdown command to shut down and
halt HP-UX on the nPartition.
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For example, the shutdown -h 240 command will shut down and halt HP-UX on the nPartition
after waiting for a grace period of four minutes (240 seconds).
To reboot the nPartition after it is halted, use the MP Command menu’s RS command to restart the
nPartition. (This allows the nPartition to reset and boot to its BCH interface; if auto-boot is
configured it also boots HP-UX.)
Step 2. If the component you will power off is assigned to an nPartition, then use the Virtual Front Panel
(VFP) to view the current boot state of the nPartition.
HP-UX on the nPartition must be shut down before you power off any of the hardware assigned to
the nPartition.
Once you are certain the nPartition is not running HP-UX, you can power off components that
belong to the nPartition.
Refer to the procedure Shutting Down an nPartition for details on determining the nPartition boot
state and shutting down HP-UX.
Step 4. Use the MP Command menu’s PS command to check details about the hardware component you
plan to power off.
The PS command enables you to check the status of the cabinet, system backplane, MP Core I/O,
PCI power domains — or bricks — in the I/O card cage, and cells.
Step 5. Use the MP Command menu’s PE command to power off the hardware component.
Using the PE command you can power on or off the cabinet (including all cells and I/O in the
cabinet), individual cells, or PCI power domains (bricks).
Using the Command menu’s PE command to manage cabinet power is equivalent to using the front
panel power switch.
Step 6. If you need to disable all power in the entire cabinet, you also must disconnect all power cords in
order to disable all housekeeping power.
NOTE Ensure that all power cords are labeled to indicate which receptacle each cord plugs
into. Because of power redundancy capabilities it is important that each power cord
plugs into its proper receptacle.
Also, ensure that the cabinet power has been turned off before disconnecting any
power cords.
Step 7. Perform the hardware removal and replacement procedure for the powered off component.
Step 8. If needed, reconnect all power cords to the receptacles where they belong.
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Step 9. Use the MP Command menu’s PE command to power on the hardware component that you powered
off.
Step 10. Use the MP Command menu’s PS command to confirm the status of the newly replaced component.
NOTE You may need to allow time for some components to complete power on self tests
(POST) before a complete status is available.
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Removing and Replacing the Top Cover
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
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Removing and Replacing the Top Cover
Step 1. Loosen the retaining screws securing the cover to the rear of the chassis.
Step 2. Tighten the retaining screws securing the cover to the chassis.
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Removing and Replacing a Side Cover
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
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Removal and Replacement
Removing and Replacing a Side Cover
Step 1. Loosen the retaining screw securing the cover to the chassis.
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Step 2. The cover easily slides into position; however, a slow firm pressure will be needed to properly seat
the cover.
Step 3. Tighten the retaining screw securing the cover to the chassis.
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Removal and Replacement
Removing and Replacing a Disk Drive
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
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Removing and Replacing a Disk Drive
Step 1. Disengage the front locking latch on the disk drive by pushing the release tab to the right and the
latch lever to the left.
Step 2. Pull forward on the front locking latch and carefully slide the disk drive from the chassis.
NOTE Sometimes using the diskinfo and ioscan commands will produce encached data. To resolve
this, these commands should be run when the disk drive is removed.
Step 1. Before installing the disk drive, enter the following command:
#diskinfo -v /dev/rdsk/cxtxdx
#ioscan -f
NO_HW
Step 3. Make sure the front locking latch is open, then position the disk drive in the chassis.
Step 4. Slide the disk drive into the chassis; a slow firm pressure will be needed to properly seat the
connection.
Step 5. Depress the front locking latch to secure the disk drive in the chassis.
#diskinfo -v /dev/rdsk/cxtxdx
#ioscan -f
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#pvcreate
#vgcfgrestore
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Removing and Replacing a CD/DVD Drive
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
CD/DVD
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Removing and Replacing a CD/DVD Drive
Step 1. To remove the CD/DVD, depress the front locking latch to loosen the drive from the chassis.
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Replacing a CD/DVD
CAUTION Before attempting to install the drive into the chassis, position the data cable over
the top of the drive in order to avoid pinching the cable during installation.
Step 3. The drive easily slides into the chassis; however, a slow firm pressure is needed to properly seat the
drive.
Step 4. Depress the front locking latch to secure the disk drive in the chassis.
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Removing and Replacing a Front Smart Fan Assembly
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
FAN 0 FAN 1
Front View
LED LED
LED
Meaning
State
On Green Fan is at speed and in sync or not at speed less than 6 seconds
Flash Fan is not keeping up with speed/sync pulse for greater than 6 seconds
Yellow
Flash Red Fan failed/stalled or has run slow or fast for greater than 6 seconds
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Step 1. Push the Fan Release Pin away from the fan.
Step 3. Verify that the Fan Release Pin is in the locked position.
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Removal and Replacement
Removing and Replacing a Rear Smart Fan Assembly
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
FAN 2 FAN 3
Rear View
LED LED
LED
Meaning
State
On Green Fan is at speed and in sync or not at speed less than 6 seconds
Flash Fan is not keeping up with speed/sync pulse for greater than 6 seconds
Yellow
Flash Red Fan failed/stalled or has run slow or fast for greater than 6 seconds
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Step 1. Push the Fan Release Pin away from the fan.
Step 3. Verify that the Fan Release Pin is in the locked position.
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Removing and Replacing a PCI Smart Fan Assembly
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
LED
Meaning
State
On Green Fan is at speed and in sync or not at speed less than 6 seconds
Flash Fan is not keeping up with speed/sync pulse for greater than 6 seconds
Yellow
Flash Red Fan failed/stalled or has run slow or fast for greater than 6 seconds
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Step 1. Securely grasp the two thumb holds on the fan assembly.
NOTE The two right side fans, as viewed from the front, are located very close to the
chassis. It may be necessary to use a tool such as a flatblade screwdriver to assist in
removing them.
Step 2. The fan easily slides into the chassis; however, a slow firm pressure will be needed to properly seat
the connection.
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Removing and Replacing a Bulk Power Supply
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
BPS Locations
IMPORTANT When a BPS is pulled from the server and then immediately re-inserted, the server can report
an overcurrent condition and shut down.
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Removing a BPS
Step 1. Pull the extraction levers located on the upper front outer portion of the BPS.
Step 2. Slide the BPS forward using the extractions levers to remove it from the chassis.
Replacing a BPS
Step 1. Verify that the extraction levers are in the open position, then insert the BPS into the empty slot.
NOTE The BPS easily slides into the chassis; however, a slow firm pressure will be needed
to properly seat the connection.
Step 2. Ensure the BPS has seated by closing the extraction levers.
NOTE BPS LED should show BPS operational and no fault. BPS LED should be GREEN.
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Removing and Replacing a PCI Power Module (Brick)
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
On Normal operation
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Removing and Replacing a PCI Power Module (Brick)
Step 1. Securely grasp the handle on the front of the power module.
Step 2. The module easily slides into the chassis; however, a slow firm pressure will be needed to properly
seat the connection.
NOTE PCI power module LED should show power module is operational and the green LED
should be on.
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Removing and Replacing the PCI Voltage Regulator Modules
IMPORTANT Power must be removed from both PCI Chassis 0 and PCI Chassis 1 to continue.
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Removing and Replacing the PCI OLR Assembly
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
Step 3. Disconnect the PCI OLR cable from the PCI OLR Assembly. The connector is located on the cell
board side of the system.
Step 5. Remove all of the PCI gates, beginning on the OLR cable side of the system (Left side when viewed
from the rear of the system).
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Step 6. Push out on top of the PCI gate to unclip the PCI gate axle from the retaining slot carefully, so as
not to break off the optic sensor tab.
Step 7. With the tab clear of obstruction, lift gate up and out. It is highly recommended that extra PCI
gates are available as these may be easily broken.
Step 8. Remove the PCI OLR assembly by pushing in on the plastic tabs that secure the assembly to the
chassis.
Step 9. Tilt the assembly away from the attach points. Disengage the bottom holding tabs from the chassis.
Step 2. Tilt the assembly toward the chassis, bringing it upright, and engage the plastic tabs so that the
assembly is firmly and evenly attached to the chassis.
Step 3. Replace all the PCI gates one at a time, beginning at the right-most clip position. Ensure that the
PCI gate is in the “OPEN” position before inserting the bottom pivot pin into the hole in the chassis.
Step 5. Press the PCI gate axle into the retaining clip.
Step 7. Reconnect the PCI OLR cable to the PCI OLR Assembly.
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Removing and Replacing a PCI Card
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
IMPORTANT Some PCI I/O cards cannot be added or replaced online (while HP-UX remains running). For
these cards, you must shut down HP-UX on the nPartition before performing the card
replacement or addition. See “Shutting Down nPartitions and Powering Off Hardware
Components” on page 68.
Step 1. Run SAM (/usr/sbin/sam) and from the main SAM Areas screen select the Peripheral Devices area,
then select the Cards area.
Step 2. From the I/O Cards screen, select the card you will replace and then select the Actions—>Replace
menu item.
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Step 3. Wait for SAM to complete its critical resource analysis for the selected card and then review the
analysis results.
If no critical resources will be disabled by taking the selected card offline then click the OK button
to suspend the card’s driver and power off the card’s PCI slot, and then proceed with the next step.
If SAM detected that the selected PCI card cannot be taken offline, you will not be able to click the
OK button and cannot replace the card while HP-UX remains running. In this case, you must shut
down HP-UX on the nPartition before replacing the defective card.
Step 4. Locate the PCI slot where the selected card resides.
On the server, you can view the PCI slots and slot LEDs from the rear of the cabinet.
The selected slot will be powered off (its green power LED will be off), and the slot’s amber
attention indicator (a dark orange yellow LED) will be blinking.
Step 5. Label and remove the cable(s) connected to the PCI card to be removed.
Step 7. Flip the card slot’s PCI gate to the open position.
Step 10. Position the new, replacement PCI card in the slot.
NOTE A slow firm pressure is needed to properly set the card into its connection. PCI cards
tend to be difficult to install.
Step 11. Flip the card slot’s PCI gate to the closed position.
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SAM powers the PCI slot back on, and turns off (stops blinking) the slot’s attention indicator. SAM
also resumes the card’s drivers.
Step 15. Confirm that the replacement card is online and powered in, using SAM’s I/O Cards screen.
Step 16. Synchronize the PDH and I/O card SCSI parameters.
1. When powering up system, go into CO (console window). When POST finishes running, the
system displays the Main Menu (the system is at BCH at this point in time).
2. From the Main Menu enter ser. This takes you to the Service Menu.
3. At the Service Menu prompt enter scsi default. The system then informs you that it will
clear (reset) all scsi paths and prompts you to enter either Yes or No.
4. Enter y. The system takes a few seconds to reset the scsi ports, list all the ports with the reset
values, then displays the Service Menu prompt.
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Removing and Replacing the PCI Card Cage Assembly
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
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Removing and Replacing the PCI Card Cage Assembly
Step 3. Remove the PCI access panel by loosening the four retaining screws shown in Figure 4-29.
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Removing and Replacing the PCI Card Cage Assembly
Step 6. Disconnect the PCI OLR ribbon cable from the PCI backplane. The connector is located on the cell
board side of the system.
Step 8. Remove any mounted PCI cards by pulling upwards on divider tabs. Keep track of each card path
for replacement procedures.
Step 9. Disconnect the two (2) cable bundle connectors at the rear of the mass storage board and loosen the
two (2) captive screws on the backplane near the extractor levers.
Cable bundle
connectors
Fans removed
for access
Step 10. Pull levers to release from the system board connector.
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Step 11. The PCI backplane support wall has a grab handle. Use this handle to assist in alignment for
removal. The outside of the PCI fan card cage is designed as a handle also.
Step 12. From the right side of the chassis, wiggle the PCI card cage free of retaining standoff pins. Tilt up
the rear of the backplane and lift to remove.
Step 13. Remove the PCI OLR cable from the PCI OLR assembly.
Step 2. Tilt the assembly toward the chassis. Position the assembly at an angle so that the retaining
standoff pins engage.
Step 3. Use a firm push to engage the assembly to the system board connector.
Step 4. Reconnect the two (2) black cable bundles at the rear of the mass storage board and tighten the two
(2) captive screws on the backplane near the extractor levers.
Step 7. Reconnect the PCI OLR ribbon cable to the PCI backplane.
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Removing and Replacing the Mass Storage Backplane
Drive 1-1
Drive 1-2
Drive 0-2
Drive 0-1
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Removing and Replacing the Mass Storage Backplane
Ensure that you notice where each is removed, so that they may be correctly reinstalled.
Step 5. Unscrew the two captive screws and remove backplane/bracket assembly.
Captive Screws
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Removing and Replacing the Mass Storage Backplane
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Removing and Replacing a Cell Board
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
IMPORTANT The SCSI parameters and the Real Time Clock data stored in NVRAM are lost when the cell
board is removed. Make a note of all SCSI parameters BEFORE removing power from the cell
board. Refer to Matterhorn Service Note A6093A-07A for detailed instructions if necessary.
Cell Boards
Chapter 4 107
Removal and Replacement
Removing and Replacing a Cell Board
NOTE The cell board weighs approximately 25 lbs. Support both side edges while removing the cell
board from the chassis.
Step 1. Power off the cell board using the MP command menu’s PE command.
NOTE The cell board weighs approximately 25 lbs. Support both side edges while replacing the cell
board into the chassis.
Step 1. Position the cell board on the cell board guide rails.
Step 2. The cell board easily slides into the chassis; however, a slow firm pressure will be needed to
properly seat the drive.
Step 3. Depress the extraction levers to secure the cell board in the chassis.
1. When powering up system, go into CO (console window). When POST finishes running, the
system displays the Main Menu (the system is at BCH at this point in time).
2. From the Main Menu enter ser. This takes you to the Service Menu.
3. At the Service Menu prompt enter scsi default. The system then informs you that it will
clear (reset) all scsi paths and prompts you to enter either Yes or No.
4. Enter y. The system takes a few seconds to reset the scsi ports, list all the ports with the reset
values, then displays the Service Menu prompt.
108 Chapter 4
Removal and Replacement
Removing and Replacing a Processor
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
Removing a Processor
Step 1. Remove the cell board.
Step 2. Position the cell board on an approved and tested ESD mat with the backplane connectors facing
you.
Step 3. Loosen the three (3) blue captive screws that secure the DIMM cover.
Step 5. Release the four blue slide locks on the processor cover. Two locks on the left and two locks on the
right. Slide locks are located at cell board level.
Step 7. Identify the processor to be removed by the label on the cell board at the base of each processor.
Step 8. Disconnect the Turbocooler fan connector from the cell board.
Step 9. Loosen the four T15 screws on the processor. Loosen these screws in an X pattern turning each
screw a little at a time until all four screws are loose from the cell board.
Chapter 4 109
Removal and Replacement
Removing and Replacing a Processor
Step 10. Lift the processor and Turbocooler assembly straight up and off the cell board.
Cell Controller
Processor 3
Processor 1
Processor 2
Processor 0
Replacing a Processor
Step 1. Replace the processor by aligning the processor notched corner with the notched corner on the
socket frame and align the Turbocooler connector.
110 Chapter 4
Removal and Replacement
Removing and Replacing a Processor
Step 2. Tighten the four T15 screws on the processor. Tighten these screws in an X pattern turning each
screw a little at a time until all four screws are tight. The processor screws do not need to be
torqued. You will feel the screws reach the bottom on the socket frame the processor will be secure
at that time.
Step 3. Connect the Turbocooler fan to the connector on the cell board.
Step 4. Replace the processor cover and secure all four blue slide locks.
Step 6. Tighten the three blue captive screws that secure the DIMM cover.
Chapter 4 111
Removal and Replacement
Removing and Replacing a DIMM
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
DIMMs
Removing a DIMM
Step 1. Remove the right side cover.
Step 4. Loosen the three captive thumb screws that secure the hinged air baffle to the removable cover.
112 Chapter 4
Removal and Replacement
Removing and Replacing a DIMM
Step 7. Grasp the DIMM on each side and pull the DIMM up and out of its socket.
To System Backplane
Replacing a DIMM
Step 1. Align the notches on the DIMM with the notches on the DIMM socket.
Step 2. Grasp the DIMM on each side and push the DIMM into the socket.
Chapter 4 113
Removal and Replacement
Removing and Replacing a MP/SCSI Board
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
114 Chapter 4
Removal and Replacement
Removing and Replacing a MP/SCSI Board
MP for Cell 0
MP for Cell 1
(Partition 0)
Step 1. Label and remove all cables connected to the MP/SCSI board to be removed.
Step 2. Loosen the two retaining screws securing the MP/SCSI board to the chassis.
Step 2. The board slides easily into the chassis; however, a slow firm pressure will be needed to properly
seat the connection.
Step 3. Tighten the two retaining screws securing the MP/SCSI board to the chassis.
Chapter 4 115
Removal and Replacement
Removing and Replacing the System Backplane
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
116 Chapter 4
Removal and Replacement
Removing and Replacing the System Backplane
Step 1. Shutdown the system partition(s) and remove all power cables.
Step 3. Extend all cell boards approximately 4 inches from system connectors.
Chapter 4 117
Removal and Replacement
Removing and Replacing the System Backplane
Step 7. Support the System backplane and loosen the Jack screw until the System backplane releases from
the chassis. Tilt the backplane back to a 45 degree angle and lift out from the hinged bottom.
Step 2. Align tabs at the bottom of the backplane with the slots on the bottom of the chassis.
Step 3. Tilt the backplane forward until it is resting against the chassis.
NOTE Visually observe for system board flex. Over compression will break and render the
board useless.
118 Chapter 4
Removal and Replacement
Removing and Replacing PCA Front Panel Card
CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
To remove the PCA Front Panel Card, perform the following steps:
Chapter 4 119
Removal and Replacement
Removing and Replacing PCA Front Panel Card
Step 2. Disconnect the DVD power cable, part number A6752-63012, from the mass storage backplane.
Remove cables
Step 3. Disconnect the front panel’s cable from the system backplane.
120 Chapter 4
Removal and Replacement
Removing and Replacing PCA Front Panel Card
Step 4. Unscrew the captive fastener on the common tray cage cover, part number A6752-00007. The cover
has two Ferrites with cables attached to it.
Step 5. Slide the common tray cage cover to the rear and lift. Place the cable as close to the MSMB as
possible to enhance access to the front panel.
Chapter 4 121
Removal and Replacement
Removing and Replacing PCA Front Panel Card
Step 6. Remove the front panel bezel, part number A6752-04004, by removing the two M3 screws. Once the
screws are removed, press the tab in center of the bezel to release the bezel.
Step 7. Remove the two screws revealed upon removing the bezel.
Step 8. Place your right hand on the PCA front panel cable near the entrance to the cavity and with your
left hand reach over the top of the chassis, and by curling your fingers, reach into the cavity
containing the PCA front panel.
122 Chapter 4
Removal and Replacement
Removing and Replacing PCA Front Panel Card
Step 9. The PCA front panel bracket has a small sheet metal wall that acts as a handle. This handle is
located at the center of the height and width relative to the cavity.
Handle
Place your left hand under the handle and gently lift the handle upwards and simultaneously
gently pull on the cable.
This disengages the tabs on the PCA front panel from the slots on the common tray cage.
Step 10. Gently pull the cable and handle towards the rear of the chassis until the steel power button that
was initially protruding though the chassis clears the hole.
Step 11. Rotate the top edge of the board towards you about 30 degrees by lifting on the handle with your
left hand.
Chapter 4 123
Removal and Replacement
Removing and Replacing PCA Front Panel Card
Step 12. Angle the board such that the right side with the cable moves away from you and the opposite side
with the power connector moves towards you.
Ensure that the power switch does not get stuck in one of the many holes in the front of the chassis.
This rotation is best accomplished by gently pulling the cable with your right hand towards the
rear of the cabinet.
Step 13. Remove the cable end of the board first by gently pulling the cable with your right hand and
adjusting the angle of the board with your left hand.
Once the first tab on the board is outside the cavity removal should proceed very easily.
124 Chapter 4
Removal and Replacement
Removing and Replacing PCA Front Panel Card
Step 2. Angle the board such that the right side at an angle.
Ensure that the power switch does not get stuck in one of the many holes in the front of the chassis.
Push the panel forward until the lock tabs click.
Step 3. Once the front panel is in place, tighten the two screws.
Chapter 4 125
Removal and Replacement
Removing and Replacing PCA Front Panel Card
Step 4. Attach the front panel bezel and tighten its screws.
Step 6. Tighten the captive fastener on the common tray cage cover.
126 Chapter 4
Removal and Replacement
Removing and Replacing PCA Front Panel Card
Power Cable
Data cables
Chapter 4 127
Removal and Replacement
Removing and Replacing PCA Front Panel Card
128 Chapter 4
A Replaceable Parts
Appendix A 129
Replaceable Parts
130 Appendix A
Replaceable Parts
Appendix A 131
Replaceable Parts
132 Appendix A
B System Specifications
This chapter describes the basic server configuration and its physical specifications and requirements:
Appendix B 133
System Specifications
Dimensions and Weights
Standalone Packaged
Shipping box, pallet, ramp, and container adds approximately 50 lbs to the total system weight. The size and
number of miscellaneous pallets will be determined by the equipment ordered by the customer.
Table B-2 hp rp7405/rp7410 Component Weights
134 Appendix B
System Specifications
Electrical Specifications
Electrical Specifications
This section provides electrical specifications for hp rp7405/rp7410 servers.
Grounding
The site building shall provide a safety ground/protective earth for each AC service entrance to all cabinets.
Install a PE (protective earthing) conductor that is identical in size, insulation material, and thickness to the
branch-circuit supply conductors. The PE conductor must be green with yellow stripes. The earthing
conductor described is to be connected from the unit to the building installation earth or, if supplied by a
separately derived system, at the supply transformer or motor-generator set grounding point.
Circuit Breaker
The Marked Electrical for the hp rp7405/rp7410 server is 12 amps. The recommended circuit breaker size is
20 amps for North America. For countries outside North America, consult your local electrical authority
having jurisdiction for the recommended circuit breaker size.
Power Cords
The supplied power cord length is 15 feet (457.4 cm). Table B-3 lists the various power cables available for use
with a hp rp7405/rp7410 system. Each power cord is 15 feet (4.5 meters) in length with a IEC 60320-1 C19
female connector attached to one end.
Table B-3 Power Cords
Appendix B 135
System Specifications
Electrical Specifications
Number of phases 1
Future upgrades may increase the Maximum Theoretical System Power to 3400 VA.
Maximum power is the sum of the worst case power consumption of every subsystem in the box, and should
be used to size worst case power consumption for facility installation. Typical power consumption numbers
are what HP engineers have measured running power intensive applications. These are generally lower than
maximum power numbers due to the fact that getting all of the subsystems in the box to simultaneously draw
maximum power for long durations being uncommon.
136 Appendix B
System Specifications
Environmental Specifications
Environmental Specifications
This section provides the environmental, power dissipation, noise emission, and air flow specifications for the
hp rp7405/rp7410 server.
Operating Environment
The system is designed to run continuously and meet reliability goals in an ambient temperature of 5° C - 35°
C at sea level. The maximum allowable temperature is derated 1° C per 1000 feet of elevation above 5000 feet
above sea level up to 30° C at 10,000 feet. For optimum reliability and performance, the recommended
operating range is 20° C to 25° C
Non-Operating Environment
The system is designed to withstand ambient temperatures between -40° C to 70° C under non-operating
conditions.
Cooling
Appendix B 137
System Specifications
Environmental Specifications
Standby Cooling
Several components within the chassis consume significant amounts of power while the system is in standby
mode. The system fans will be run at 1541 rpm, or 38% of full speed, during standby to remove the resulting
heat from the cabinet. The fans within the power supply will operate at full speed during standby.
PCI Cards
Memory Hard Bulk
Cell (assumes Core Typical Typical
Per Cell DVDs Disk Power
Boards 10 watts I/O Power Cooling
Board Drives Supplies
each)
2 16 16 2 4 2 2 2000 6826
2 8 8 0 2 2 2 1810 6179
2 4 8 0 2 2 2 1757 5998
1 4 8 0 1 1 2 1148 3919
Air Flow
The hp rp7405/rp7410 servers require that the cabinet air intake temperature be between 68° F and 77° F
(20° C and 25° C) at 960 CFM.
138 Appendix B
System Specifications
Environmental Specifications
Figure B-1 illustrates the location of the inlet and outlet airducts on a single cabinet.
Appendix B 139
System Specifications
Environmental Specifications
140 Appendix B
C Site Preparation
Appendix C 141
Site Preparation
Electrical Considerations
Electrical Considerations
Proper design and installation of a power distribution system for an hp rp7405/rp7410 server requires
specialized skills. Those responsible for this task must have a thorough knowledge and understanding of
appropriate electrical codes and the limitations of the power systems for computer and data processing
equipment.
In general, a well-designed power distribution system exceeds the requirements of most electrical codes. A
good design, when coupled with proper installation practices, produces the most trouble-free operation.
The electrical factors discussed in this section are:
A detailed discussion of power distribution system design and installation is beyond the scope of this
document. However, electrical factors relating to power distribution system design and installation must be
considered during the site preparation process.
142 Appendix C
Site Preparation
Electrical Load Requirements (Circuit Breaker Sizing)
• To avoid nuisance tripping from load shifts or power transients, circuit protection devices should never be
run above 80% of their root-mean-square (RMS) current ratings.
• Safety agencies derate most power connectors to 80% of their RMS current ratings.
Appendix C 143
Site Preparation
Power Quality
Power Quality
This equipment is designed to operate over a wide range of voltages and frequencies. It has been tested and
shown to comply with EMC Specification EN50082. However, damage can occur if these ranges are exceeded.
Severe electrical disturbances can exceed the design specifications of the equipment.
• Dedicated power source—Isolates server power distribution system from other circuits in the facility.
• Missing-phase and low-voltage detectors—Shuts equipment down automatically when a severe power
disruption occurs. For peripheral equipment, these devices are recommended but optional.
• Online uninterruptible power supply (UPS)—Keeps input voltage to devices constant and should be
considered if outages of one-half cycle or more are common. Refer to qualified contractors or consultants
for each situation.
144 Appendix C
Site Preparation
Distribution Hardware
Distribution Hardware
This section describes wire selection and the types of raceways (electrical conduits) used in the distribution
system.
Wire Selection
Use copper conductors instead of aluminum, as aluminum’s coefficient of expansion differs significantly from
that of other metals used in power hardware. Because of this difference, aluminum conductors can cause
connector hardware to work loose, overheat, and fail.
Building Distribution
All building feeders and branch circuitry should be in rigid metallic conduit with proper connectors (to
provide ground continuity) Conduit that is exposed and subject to damage should be constructed of rigid
galvanized steel.
Power Routing
Power drops and interface cables from the equipment are routed down from the power panel, through a
grommet protected opening (beneath the floor level), and under the floor panels.
Appendix C 145
Site Preparation
Grounding Systems
Grounding Systems
hp rp7405/rp7410 servers require two methods of grounding:
NOTE The green wire ground conductor mentioned above may be a black wire marked with green
tape.
146 Appendix C
Site Preparation
Grounding Systems
NOTE In some cases power distribution system green (green/yellow) wire ground conductors are too
long and inductive to provide adequate high frequency ground return paths. Therefore, the
server is shipped with a ground strap for connecting the system cabinet to the site grounding
grid (customer-supplied). When connecting this ground, ensure that the raised floor is properly
grounded.
Power panels located in close proximity to the computer equipment should also be connected to the site
grounding grid. Methods of providing a sufficiently high frequency ground grid are described in the next
sections.
• Excellent—Add a grounding grid to the subfloor. The grounding grid should be made of aluminum strips
mounted to the subfloor. The strips should be 0.032 in. (0.08 cm) thick and a minimum of 3.0 in. (8.0 cm)
wide.
Connect each pedestal to four strips using 1/4 in. (6.0 mm) bolts tightened to the manufacturer’s torque
recommendation.
Appendix C 147
Site Preparation
Grounding Systems
• Good—Use the raised floor structure as a ground grid. In this case, the floor must be designed as a ground
grid with bolted down stringers and corrosion resistive plating (to provide low resistance and attachment
points for connection to service entrance ground and server equipment). The use of conductive floor tiles
with this style of grid further enhances ground performance.
Step 1. Attach one end of each ground strap to the applicable cabinet ground lug.
Step 2. Attach the other end to the nearest pedestal base (raised floor) or cable trough ground point
(nonraised floor).
Step 3. Check that the braid contact on each end of the ground strap consists of a terminal and connection
hardware (a 1/4-in. (6.0-mm) bolt, nuts, and washers).
Step 4. Check that the braid contact connection points are free of paint or other insulating material and
treated with a contact enhancement compound (similar to Burndy Penetrox).
148 Appendix C
Site Preparation
System Installation Guidelines
NOTE In domestic installations, the proper receptacles should be installed prior to the arrival of
Hewlett-Packard equipment. Refer to the appropriate installation guide for installation
procedures.
Wiring Connections
Expansion and contraction rates vary among different metals. Therefore, the integrity of an electrical
connection depends on the restraining force applied. Connections that are too tight compress or deform the
hardware and causes it to weaken. This usually leads to high impedance causing circuit breakers to trip.
CAUTION Connections that are too loose have a high resistance that cause serious problems, such as
erratic equipment operation. A high resistance connection overheats and sometimes causes fire
or high temperatures that can destroy hard-to-replace components such as distribution panels
or system bus bars.
Wiring connections must be properly torqued. Many equipment manufacturers specify the proper connection
torque values for their hardware.
Ground connections must only be made on a conductive, nonpainted surface. When equipment vibration is
present, lockwashers must be used on all connections to prevent connection hardware from working loose.
Appendix C 149
Site Preparation
Environmental Elements
Environmental Elements
The following environmental elements can affect an hp rp7405/rp7410 server installation:
• Locate the computer room away from the exterior walls of the building to avoid the heat gain from
windows and exterior wall surfaces.
• When exterior windows are unavoidable, use windows that are double or triple glazed and shaded to
prevent direct sunlight from entering the computer room.
• Maintain the computer room at a positive pressure relative to surrounding spaces.
• Use a vapor barrier installed around the entire computer room envelope to restrain moisture migration.
• Caulk and vapor seal all pipes and cables that penetrate the envelope.
• Use at least a 12-inch raised floor system for the most favorable room air distribution system (underfloor
distribution).
• Ensure a minimum ceiling height of 12 inches between the top of the server and the ceiling and that all
ceiling clips are in place.
• Air filtration
• Cooling or dehumidification
• Humidification
• Reheating
• Air distribution
• System controls adequate to maintain the computer room within the operating range.
Lighting and personnel must also be included. For example, a person dissipates about 450 BTUs per hour
while performing a typical computer room task.
150 Appendix C
Site Preparation
Environmental Elements
At altitudes above 5,000 feet (3048 m), the lower air density reduces the cooling capability of air conditioning
systems. If your facility is located above this altitude, the recommended temperature ranges may need to be
modified. For each 1000 feet (305 m) increase in altitude above 5,000 feet (up to a maximum of 10,000 feet),
subtract 1.0° C from the upper limit of the temperature range.
• The air conditioning system that serves the computer room should be capable of operating 24 hours a day,
365 days a year. It should also be independent of other systems in the building.
• Consider the long-term value of computer system availability, redundant air conditioning equipment or
capacity.
• The system should be capable of handling any future computer system expansion.
• Air conditioning equipment air filters should have a minimum rating of 45% (based on “AShRA Standard
52-76, Dust Spot Efficiency Test”).
• Introduce only enough outside air into the system to meet building code requirements (for human
occupancy) and to maintain a positive air pressure in the computer room.
• Complete self-contained package unit(s) with remote condenser(s)—These systems are available with up
or down discharge and are usually located in the computer room.
• Chilled water package unit with remote chilled water plant—These systems are available with up or
down discharge and are usually located in the computer room.
• Central station air handling units with remote refrigeration equipment—These systems are usually
located outside the computer room
• Scalable overhead distribution system—This system distributes water overhead to air heat exchangers,
which cool the air locally over the servers. This system called DataCoolTM is primarily used in high
density environments of 100 to 500 watts per square foot.
Appendix C 151
Site Preparation
Environmental Elements
• Underfloor air distribution system—Downflow air conditioning equipment located on the raised floor of
the computer room uses the cavity beneath the raised floor as plenum for the supply air.
Perforated floor panels (available from the raised floor manufacturer) should be located around the
perimeter of the system cabinets. Supply air emitted though the perforated floor panels is then available
near the cooling air intake vents of the computer system cabinets.
• Ceiling plenum air distribution system—Supply air is ducted into the ceiling plenum from upflow air
conditioning equipment located in the computer room or from an air handling unit (remote).
The ceiling construction should resist air leakage. Place perforated ceiling panels (with down discharge
air flow characteristics) around the perimeter of the system cabinets. The supply air emitted downward
from the perforated ceiling panels is then available near the cooling air intake vents of the computer
system cabinets.
Return air should be ducted back to the air conditioning equipment though the return air duct above the
ceiling.
• Above ceiling ducted air distribution system—Supply air is ducted into a ceiling diffuser system from
upflow air conditioning equipment located in the computer room or from an air handling unit (remote).
Adjust the supply air diffuser system grilles to direct the cooling air downward around the perimeter of
the computer system cabinets. The supply air is then available near the cooling air intake vents of the
computer system cabinets.
Table C-1 Computer Room Environment
Recommended
Maximum Rate of Non-Operating
Parameter Operating Limits Operating
Change (per hour) Ranges
Range
Temperaturea 41° - 95° F 68° - 77° F 20° C/hr (no tape media) -40° C - +70° C
(5° - 35° C) (20° - 25° C) 10° C/hr (with tape media)
a. The temperature ranges stated are at 0 to 5,000 feet. The maximum operating temperature must be
de-rated by 1° C/1,000 feet from 5,000 to 10,000 feet.
Humidity Level
Maintain proper humidity levels. High humidity causes galvanic actions to occur between some dissimilar
metals. This eventually causes a high resistance between connections, leading to equipment failures. High
humidity can also have an adverse affect on some magnetic tapes and paper media.
152 Appendix C
Site Preparation
Environmental Elements
CAUTION Low humidity contributes to undesirably high levels of electrostatic charges. This increases the
electrostatic discharge (ESD) voltage potential. ESD can cause component damage during
servicing operations. Paper feed problems on high-speed printers are usually encountered in
low-humidity environments.
Low humidity levels are often the result of the facility heating system and occur during the cold season. Most
heating systems cause air to have a low humidity level, unless the system has a built-in humidifier.
• Subfloor shedding
• Raised floor shedding
• Ceiling tile shedding
These pollutants are not always visible to the naked eye. A good check to determine their possible presence is
to check the underside of the tiles. The tile should be shiny, galvanized, and free from rust.
The computer room should be kept clean. The following guidelines are recommended:
• Smoking—Establish a no-smoking policy. Cigarette smoke particles are eight times larger than the
clearance between disk drive read/write heads and the disk surface.
• Printer—Locate printers and paper products in a separate room to eliminate paper particulate problems.
• Eating or drinking—Establish a no-eating or drinking policy. Spilled liquids can cause short circuits in
equipment such as keyboards.
• Tile floors—Use a dust-absorbent cloth mop rather than a dry mop to clean tile floors.
Appendix C 153
Site Preparation
Environmental Elements
Special precautions are necessary if the computer room is near a source of air pollution. Some air pollutants,
especially hydrogen sulfide (H2S), are not only unpleasant but corrosive as well. Hydrogen sulfide damages
wiring and delicate sound equipment. The use of activated charcoal filters reduces this form of air pollution.
• Types of materials
• Relative humidity
• Rate of change or separation
Table C-2 lists charge levels based on personnel activities and humidity levels.
Table C-2 Effect of Humidity on ESD Charge Levels
• Install conductive flooring (conductive adhesive must be used when laying tiles).
• Use conductive wax if waxed floors are necessary.
• Ensure that all equipment and flooring are properly grounded and are at the same ground potential.
• Use conductive tables and chairs.
• Use a grounded wrist strap (or other grounding method) when handling circuit boards.
• Store spare electronic modules in antistatic containers.
• Maintain recommended humidity level and airflow rates in the computer room.
154 Appendix C
Site Preparation
Environmental Elements
Acoustics
Computer equipment and air conditioning blowers cause computer rooms to be noisy. Ambient noise level in a
computer room can be reduced as follows:
• Dropped ceiling—Cover with a commercial grade of fire-resistant, acoustic rated, fiberglass ceiling tile.
• Sound deadening—Cover the walls with curtains or other sound deadening material.
• Removable partitions—Use foam rubber models for most effectiveness.
Appendix C 155
Site Preparation
Computer Room Safety
Fire Protection
The national Fire Protection Association’s Standard for the Protection of Electronic Computer Data
Processing Equipment, NFPA 75, contains information on safety monitoring equipment for computer rooms.
Most computer room installations are equipped with the following fire protection devices:
• Smoke detectors
• Fire and temperature alarms
• Fire extinguishing system
Additional safety devices are:
• Circuit breakers
• An emergency power cutoff switch
• Devices specific to the geographic location i.e., earthquake protection
156 Appendix C
Site Preparation
Facility Characteristics
Facility Characteristics
This section contains information about facility characteristics that must be considered for the installation or
operation of an hp rp7405/rp7410 server. Facility characteristics are:
• Floor loading
• Windows
• Altitude effects
Floor Loading
The computer room floor must be able to support the total weight of the installed computer system as well as
the weight of the individual cabinets as they are moved into position.
Floor loading is usually not an issue in nonraised floor installations. The information presented in this section
is directed toward raised floor installations.
NOTE Any floor system under consideration for an hp rp7405/rp7410 server installation should be
verified by an appropriate floor system consultant.
• Because many raised floor systems do not have grid stringers between floor stands, the lateral support for
the floor stands depends on adjacent panels being in place. To avoid compromising this type of floor
system while gaining under floor access, remove only one floor panel at a time.
• Larger floor grids (bigger panels) are generally rated for lighter loads.
CAUTION Do not install any raised floor system until you have carefully examined it to verify that it is
adequate to support the appropriate installation.
Term Definition
Dead load The weight of the raised panel floor system, including the
understructure. Expressed in lb/ft2 (kg/m2).
Live load The load that the floor system can safely support. Expressed
in lb/ft2 (kg/m2).
Appendix C 157
Site Preparation
Facility Characteristics
Term Definition
Concentrated load The load that a floor panel can support on a 1-in2 (6.45 cm2)
area at the panel’s weakest point (typically the center of the
panel), without the surface of the panel deflecting more than
a predetermined amount.
Ultimate load The maximum load (per floor panel) that the floor system can
support without failure. Failure expressed by floor panel(s)
breaking or bending.
Ultimate load is usually stated as load per floor panel.
Rolling load The load a floor panel can support (without failure) when a
wheel of specified diameter and width is rolled across the
panel.
Average floor load Computed by dividing total equipment weight by the area of
its footprint. This value is expressed in lb/ft2 (kg/m2).
NOTE If the specific floor being evaluated or considered is other than a Tate Series 800 floor, the
specific floor manufacturer must be contacted to evaluate the floor being used.
Table C-4 lists specifications for the Tate Access Floors Series 800 raised floor system.
Table C-4 Typical Raised Floor Specifications
Itema Rating
158 Appendix C
Site Preparation
Facility Characteristics
Itema Rating
Windows
Avoid housing computers in a room with windows. Sunlight entering a computer room may cause problems.
Magnetic tape storage media is damaged if exposed to direct sunlight. Also, the heat generated by sunlight
places an additional load on the cooling system.
Appendix C 159
Site Preparation
Space Requirements
Space Requirements
This section contains information about space requirements for an hp rp7405/rp7410 server. This data should
be used as the basic guideline for space plan developments. Other factors, such as airflow, lighting, and
equipment space requirements must also be considered.
160 Appendix C
Site Preparation
Space Requirements
The service area space requirements, shown in Figure C-3, are minimum dimensions. If other equipment is
located so that it exhausts heated air near the cooling air intakes of the computer system cabinets, larger
space requirements are needed to keep ambient air intake to the computer system cabinets within the
specified temperature and humidity ranges.
Space planning should also include the possible addition of equipment or other changes in space
requirements. Equipment layout plans should also include provisions for the following:
• Channels or fixtures used for routing data cables and power cables
• Access to air conditioning ducts, filters, lighting, and electrical power hardware
• Power conditioning equipment
• Cabinets for cleaning materials
• Maintenance area and spare parts
Appendix C 161
Site Preparation
Equipment Footprint Templates
NOTE Photocopying typically changes the scale of drawings copied. If any templates are copied, then
all templates and floor plan grids must also be copied.
162 Appendix C
Site Preparation
Computer Room Layout Plan
Step 3. Cut out each template selected in Step 2; then place it on the floor plan grid.
Step 4. Position the pieces until the desired layout is obtained; then fasten the pieces to the grid. Mark
locations of computer room doors, air conditioning floor vents, utility outlets, and so on.
Appendix C 163
Site Preparation
Computer Room Layout Plan
60SP016A
12/20/99
164 Appendix C
Site Preparation
Zinc Particle Contamination
Appendix C 165
Site Preparation
System Requirements Summary
NOTE When determining power requirements you must consider any peripheral equipment that will
be installed during initial installation or as a later update. Refer to the applicable
documentation for such devices to determine the power and air-conditioning that is required to
support these devices.
166 Appendix C
Site Preparation
System Requirements Summary
Air
Multiply Power Conditioning
Component Quantity Quantity Dissipated Required (tons)
By: (kilowatts) (kilowatts/3.517
=tons)
Air
Multiply Power Conditioning
Component Quantity Quantity Dissipated Required (tons)
By: (kilowatts) (kilowatts/3.517
=tons)
DVD 20
Disk Drive 25
Core I/O 70
Total
Appendix C 167
Site Preparation
System Requirements Summary
Air
Multiply Power Conditioning
Component Quantity Quantity Dissipated Required (tons)
By: (kilowatts) (kilowatts/3.517
=tons)
Air
Multiply Power Conditioning
Component Quantity Quantity Dissipated Required (tons)
By: (kilowatts) (kilowatts/3.517
=tons)
DVD 0
Disk Drive 25
Core I/O 29
Total
Maximum power is the sum of the worst case power consumption of every subsystem in the box, and should
168 Appendix C
Site Preparation
System Requirements Summary
be used to size worst case power consumption. Typical power consumption numbers are what HP engineers
have measured running power intensive applications. These are generally lower than maximum power
numbers due to the fact that getting all of the subsystems in the box to simultaneously draw maximum power
for long durations being uncommon.
Weight
To determine overall weight, follow the examples in Table C-9, then complete the entries in Table C-10.
Table C-9 Example Weight Summary
PCI Card (varies - used A3739B here) 4 0.34 lbs (0.153) 1.36 lbs(0.61)
Chassis with skins and front bezel cover 1 131 lbs (59.42) 131 lbs (59.42)
Chassis with skins and front bezel cover 131 lbs (59.42)
Total weight
Appendix C 169
Site Preparation
System Requirements Summary
170 Appendix C
D PA8700 Processor Upgrade
This section contains the procedures for the installation of the new PA8700 875-MHz processor.
Appendix D 171
PA8700 Processor Upgrade
Installing New Firmware
IMPORTANT Perform all of the steps in the rp8400/rp7410 Firmware Release 4.0 Release Notes.
172 Appendix D
PA8700 Processor Upgrade
Shutting Down nPartitions and Powering Off the System
IMPORTANT The SCSI parameters and the Real Time Clock data stored in NVRAM were lost during the
upgrade procedure. Refer to Matterhorn Service Note A6093A-07A for detailed instructions if
necessary.
Step 2. Use the Virtual Front Panel (VFP) and view the current state of all nPartitions.
From the MP Main menu, enter VFP to access the Virtual Front Panel menu and select each
nPartition. Type Control-b (^B ) to exit the VFP display when done.
1. If an nPartition has booted HP-UX, or if it is in the process of launching HP-UX, shut down
HP-UX on the nPartition.
When HP-UX is running on an nPartition, its VFP displays “HP-UX heartbeat” with a blinking
asterisk (*) to indicate activity.
If the nPartition is at its Boot Console Handler (BCH) interface, then HP-UX has already been
shut down.
2. If the nPartition currently is booting, then wait for it to reach the BCH interface and—if
necessary—interrupt auto-boot when you see these messages:
• “Attempting to boot”
3. If the nPartition is at the BCH menu interface then HP-UX is shut down. Otherwise, proceed
with the next step to shut down HP-UX.
Step 4. From the MP Main menu, enter co and select the console to shut down each nPartition.
You should have access to the HP-UX login prompt (or command line) when using each nPartition
console. If you have no activity at the console, HP-UX may be halted or hung.
Step 5. At each nPartition console, login to HP-UX and shut down the operating system.
Step 7. From the MP Main menu enter cm to access the Command menu.
Appendix D 173
PA8700 Processor Upgrade
Shutting Down nPartitions and Powering Off the System
IMPORTANT Because of power redundancy capabilities, it is important that each power cord plugs
into its proper receptacle. Label all power cords to indicate into which receptacle each
cord plugs.
Also, ensure that the cabinet power has been turned off before disconnecting any
power cords.
174 Appendix D
PA8700 Processor Upgrade
Replacing the Processor(s)
Cell Boards
CAUTION Prepare an ESD safe work surface large enough to accommodate the various assemblies
handled during the upgrade. Use a grounding mat and an anti-static wrist strap, such as those
included in the ESD Field Service Kit (A3024-80004).
Step 1. Remove the right side cover to access the cell board(s).
Appendix D 175
PA8700 Processor Upgrade
Replacing the Processor(s)
CAUTION The cell board weighs approximately 25 lbs. Support both side edges while removing
the cell board from the chassis.
Step 3. Release the four blue slide locks on the processor cover. There are two locks on the left and two
locks on the right. The slide locks are located at cell board level. See Figure D-3.
176 Appendix D
PA8700 Processor Upgrade
Replacing the Processor(s)
Step 5. Set the cell board switches as shown in Table D-1 and Figure D-4 to enable the 875-Mhz processor
speed.
Table D-1 Cell Board Switch Settings
1 2 3 4 5 6 7 8
On X X X X X X
OFF X X
Appendix D 177
PA8700 Processor Upgrade
Replacing the Processor(s)
Step 6. Disconnect each Turbocooler fan connector from the cell board.
Cell Controller
Processor 3
Processor 1
Processor 2
Processor 0
Step 7. Loosen the four T15 screws on each processor. Loosen these screws in an X pattern turning each
screw a little at a time until all four screws are loose from the cell board.
Step 8. Lift each processor, socket, and Turbocooler assembly straight up and off the cell board.
Step 9. Pack each processor and Turbocooler for return to Hewlett Packard.
IMPORTANT When replacing a processor, the socket must also be replaced. Sockets are included with each
new processor. The socket must also be replaced when processors are being moved from one cell
board to another. Order part number 1253-0703.
Step 1. Use the PCX-W Cleaning Kit, A3639-70001, to clean the surfaces before installing the new socket
and processor.
Step 2. Replace the processor by aligning the processor notched corner with the notched corner on the
socket frame and align the Turbocooler connector.
Step 3. Tighten the four T15 screws on the processor in an X pattern turning each screw a little at a time
until all four screws are tight.
The processor screws do not need to be torqued. The processor will be properly secured when the
screws reach the bottom on the socket frame.
Step 4. Connect the Turbocooler fan to the connector on the cell board.
Step 5. Replace the processor cover and secure all four blue slide locks. See Figure D-3 on page 176.
Step 7. Tighten the three blue captive screws that secure the DIMM cover.
178 Appendix D
PA8700 Processor Upgrade
Replacing the Processor(s)
CAUTION A cell board weighs approximately 25 lbs. Support both side edges while replacing the cell
boards into the chassis.
Step 1. Carefully position the cell board on the cell board guide rails.
Step 2. The cell boards easily slide into the chassis. A slow firm pressure, however, will be needed to
properly seat the drive.
Step 3. Depress the extraction levers to secure the cell board in the chassis.
Appendix D 179
PA8700 Processor Upgrade
Powering On the System
Step 2. Use the ps command to verify that power is enabled to the cell board. Enter C from within the PS
command to select cell.
If power is absent from the cell enter the PE command and select T to power on the entire cabinet.
CAUTION The SCSI parameters and the Real Time Clock data stored in NVRAM were lost
during the upgrade procedure. Refer to Matterhorn Service Note A6093A-07A for
detailed instructions if necessary.
1. When powering up system, go into CO (console window). When POST finishes running, the
system displays the Main Menu (the system is at BCH at this point in time).
2. From the Main Menu enter ser. This takes you to the Service Menu.
3. At the Service Menu prompt enter scsi default. The system then informs you that it will
clear (reset) all SCSI paths and prompts you to enter either Yes or No.
4. Enter y.
The system takes a few seconds to reset the SCSI ports, list all the ports with the reset values,
and then displays the Service Menu prompt.
This allows each nPartition to reset and boot to its BCH interface. If auto-boot is configured it also
boots HP-UX.
NOTE You may need to allow time for some components to complete power on self tests
(POST) before a complete status is available.
180 Appendix D
E Processor Speed Switch Settings
This appendix provides cell board switch settings for each processor speed.
Appendix E 181
Processor Speed Switch Settings
1 2 3 4 5 6 7 8
On X X X X X X
OFF X X
1 2 3 4 5 6 7 8
On X X X X X X
OFF X X
182 Appendix E
Processor Speed Switch Settings
1 2 3 4 5 6 7 8
On X X X X X X X
OFF X
Appendix E 183
Processor Speed Switch Settings
184 Appendix E
Index
185
Index
front panel display, 39 removing and replacing, 114, 115, 117, 118
G N
gateway address, 41 noise emission specifications, 138
grounding, 135, 146 null modem cable
grounding systems, 146 connectivity, 38
electrical conduit ground, 146 part number, 38
H O
housekeeping power, 38 operating environment, 137
HP-UX, booting, 47
humidity, 137 P
humidity level, 152
password
I MP, 39
PCI backplane, 2, 4, 11, 13, 92, 102, 103
I/O Subsystem, 4, 11, 12 PDC
installing server into the rack, 28 Processor Dependent Code, 44
IP address PDH riser board, 9
default, 40 power
lc Comand Screen, 41 applying cabinet, 44
cabinet switch, 44
K housekeeping, 38, 44
Keystone system power considerations, 144
air ducts, 139 power cords, 135
computer room layout, 163 power distribution hardware , 145
environmental elements, 150 power distribution safety grounding, 146
power system protection, 144 power distribution system
distribution hardware, 145
power quality, 144
L power requirements
LAN status, 41 component, 136
lc (LAN configuration) command, 41 power system protection, 144
LED power wiring, 145, 149
Attention, 39 Processor Dependent Code
Bulk Power Supply, 39 PDC, 44
SP Active, 39
Standby Power Good, 39 R
lighting requirements, 156 raised floor
login name ground system, illustrated, 148
MP, 39
Reflection 1, 38, 44
ls (LAN Status) command, 41 RonI Lifter, 23
rp8400/rp7410, 172
M
MAC address, 41 S
main building electrical ground, 146 serial display device
Management Processor (MP), 37 connecting, 37, 38
mass storage backplane, 14, 104, 105, 120, 131, 134
removing and replacing, 104 recommended windows, 44
setting parameters, 37
memory subsystem, 8
MP sources of electrical disturbances, 144
login name, 39 space requirements, 160
password, 39 computer room layout, 163
delivery space requirements, 160
MP (Management Processor)
logging in, 38 equipment footprint templates, 162
powering on, 38 subnet mask, 41
system backplane, 4, 8, 11, 12, 13, 15, 69, 116, 117,
MP core I/O, 4, 9, 10, 11, 12, 13, 14 , 15, 30, 31, 36, 37, 118, 126, 131, 134, 137
54, 56, 69
removing and replacing, 116, 117, 118
MP network name, 41
MP/SCSI, 4, 11, 12, 13, 15, 30, 36, 114, 115, 117, 118, system configuration, verifying, 45
131 system installation guidelines, 149
data communications cables, 149
186
Index
T
temperature, 137
U
Unpacking, 18
unpacking, 18
inspecting for damage, 18
upgrade
processor, 171
server, 5
to from rp740n to rp7410, 5
V
verifying system configuration, 45
W
wiring
connections, 149
187