Confidential Information – For Internal Use Only

Competency Framework Research Document

 Confidential Information – For Internal Use Only

Contents

Purpose/Scope..............................................................................................................................
Research Methodology..................................................................................................................
Enphase:.......................................................................................................................................
Research Findings.........................................................................................................................
Research Findings – .....................................................................................................................
Research Findings – .....................................................................................................................
Research Findings – .....................................................................................................................
Recommendations:........................................................................................................................
Research papers and findings:......................................................................................................

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Different Competencies

Because competencies can be developed for practically any position, there is a great diversity of
categories within the competency frameworks. However, there are many organisations that use the
following three types of competencies:

Core Competencies

Core competencies refer to the areas where the organisation is looking to gain a competitive advantage.
A company’s organisational means and strategic advantages combined with desired knowledge and
technical capacities are the factors that distinguish a company from others.
Most companies don’t limit themselves to only one core competence. These competencies also vary
based on the sector the company operates in. Hospitals focus on medical expertise and patient care,
whereas a health information agency focuses on the development and health of people.

Behavioural Competencies

Behavioural competencies are more specific than the core competencies that apply to the competencies
and capacities of the organisation as a whole. The behavioural competencies often form the basis for
assessment interviews that are conducted annually and must therefore be defined in a specific and
measurable context. As a result, the degree of expertise and development of talent can be validated.
In short, behavioural competencies can be defined as the strengths and weaknesses of people within the
organisation. For an HR manager, it’s difficult to measure these competencies because there’s no clear
method to establish them. Nevertheless, they are important and play a crucial role in personnel planning,
recruitment and development.
Individual behavioural competencies encompass personal qualities such as decisiveness, analytical skills
and critical thinking. Analytical competencies can subsequently be subdivided into data analysis, problem-
solving ability and the extent to which a person can easily work with numbers.
Interpersonal competencies may include aspects such as the extent to which someone is a team player,
has communicative skills, conflict management and whether someone is capable of boosting harmony on
the workfloor.

Functional Competencies

Functional competencies refer to the competencies that directly influence the daily activities that
employees will conduct and often include behavioural competencies. Because these function-specific
competencies recur daily or regularly, they are often deemed to be very important. Functional
competencies are also regularly referred to as technical or operational competencies. Examples include:
risk analysis, data analysis, keeping a database, machine management, etc.
Cross-functional competencies are competencies that aren’t directly selected for the position, but are still
very important for carrying out related tasks. These could include: advancing teamwork, lowering costs,
increasing effectiveness, boosting motivation, etc.
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 Use Competency Framework for Career Pathing

When working for the organisation, it’s important that employees learn and grow in the position they
practise to encourage engagement and motivation. Unused potential can be developed with competency
frameworks.
As a result, employees are enabled to assess themselves based on the skill requirements for the position
or possible future position. After it has been established that new skills must be developed, they can
submit a request to their manager for the opportunity of self-development.

Role: Backend Developer

@IBM

Skills

 Demonstrated analytical skills and data structures/algorithms fundamentals

 Demonstrated verbal and written communications skills
 Demonstrated skills with troubleshooting, debugging, maintaining and improving existing software

 Required Technical and Professional Expertise

C# .NET /ASP.NET 4.5.1 and core 6
 Windows server admin (should at least know how windows servers work)
 MSSQL databases, replication, availability groups
 Kubernetes container platform
 Helm
 PowerShell/vbscript
 Azure Devops

Preferred Technical And Professional Expertise

 Certificate Management
 RabbitMQ

@VMware

 Strong experience with Python

 Proficiency with C/C++ on Linux platform
 Strong technical test skills with a demonstrated track record of adopting and effectively using
new tools and technologies
 Experience with test development and automation for system-level and mission-critical
software
 Strong Linux skills, knowledge, and experience (including command line and shell scripting)
 Experience with virtualisation technologies such as VMWare and Docker
 Experience with source control management tools (Git)
 Experience with Continuous Integration practices and tools such as Jenkins and GitLab CI
 Team technical leadership and mentoring skills
 Experience with distributed enterprise-level applications (client/server)
 Kernel level testing/programming experience in a Linux environment is big a plus
 Experience with endpoint security, and general familiarity software security concepts,
challenges, and paradigms is a plus
 Experience working on an Agile team is a plus

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@Boeing

Full Stack Developer

Preferred Experience:

 Knowledge of security software

 Knowledge of networking and certificate concepts
 Linux Performance analysis

 Technical Bachelor's degree or Master degree

 Excellent programming skills in the latest tools & technology frameworks like, Java/J2EE, NodeJS
(Nice to have), Angular (6 and above), HTML 5, CSS 3 Javascript etc.
 Must have experience with Spring Framework, REST, JPA/Hibernate.
 Ability to understand API specifications
 Experience in automated test environments/TDD/JUNIT (Mock, Mockito etc.).
 Experience in developing services (sync and async) using Microservices Architecture and Design
patterns
 Experience in developing and deploying in Azure Cloud using its PaaS services.
 Have experience in messaging systems – Azure Event hub or Kafka or RabbitMQ
 Experience in working in SQL Databases with ability to model and ability to write Stored
Procedures - Postgres or MySQL or any other relational databases.
 Experience in working with any one of the NoSQL Databases – Preferably Azure Cosmos DB or
MongoDB.
 Hands-on with Docker containers.
 Hands-on experience with CI/CD automation – Git, Maven and Shell scripting
 Developing applications with built-in security according to OWASP
 Ability to profile and tune the performance.
 Experience working in DevOps environment
 Front End web development experience in Angular
 Knowledge in the Architecting, Designing and Developing full stack modules and components
 Springboot, Spring MVC, Spring JPA, Spring Security
 Experience with Python

Desired Skills (Preferred qualifications):

 Certification in Azure cloud

 Knowledge on Standards for Processing Aeronautical Data
 Domain experience in Aerospace/Navigation Solutions/Geo Spatial technologies
 Understanding of Unmanned Aerial Vehicle, Unmanned Aircraft Systems, Urban Air Mobility
Remotely piloted aircraft systems operations
 Knowledge of Air Navigation Services and Airspace structures
 Understanding of aviation regulatory and service provides requirements
 Experience in providing Navigation solutions(NavData, Geospatial, AMDB, NOTAMs, Flight
Planning, Weather, Cloud Services)

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 Knowledge on DO-200, DO-272

Typical Education & Experience:

 Education/experience typically acquired through advanced education (e.g. Bachelor) and typically
1 years' related work experience or an equivalent combination of education and experience (e.g.
Master + 1 years' related work experience.)

@Delta Airlines

 Minimum 4-6 years of Software Development experience in a business environment, or

equivalent experience in an educational setting
 Cloud-native development using Spring Framework (SpringBoot, SpringBatch) and strong
working knowledge of developing and deploying applications in AWS
 Experience with Red Hat OpenShift Service on AWS (ROSA) Cluster, Compute pool, Compute
node, Namespace, Pod, App, Service, and ROSA deployment
 Experience working with various AWS cloud services such as EC2, S3 bucket, AWS code
pipeline, CloudFormation, Auto Scaling, VPC, Route 53, ELB, etc.
 Understanding of OpenShift Orchestration, Docker, Containerization, Kubernetes container
platform
 Basic understanding of Architecture relative to RedHat OpenShift Service on AWS (ROSA)
fundamental.
 Expertise in Java backend, frontend, node.js and related framework and tools, relational DBs,
Linux/Unix, Shell Scripting, MS SQLOracle, Windows OS.
 Experience in Web application frameworks and API technologies like JQuery, AngularJS,
Swagger, JSP, Springboot
 Experience in GIT and DevOps pipeline including TDD and test automation.
 Experience in RESTful APIs and microservices with Springboot
 Experience in Agile methodologies, DevSecOps, CI/CD pipeline and Build tools (GIT, Jenkins,
Maven, Gradle)
 Expertise in Java 8/J2EE framework, design patterns and tools, relational DB (Oracle), and PL
SQL
 Strong analytical skills and excellent verbal and written communication skills
 Ability to work well with others in a time sensitive and team environment with minimal supervision,
be results oriented and capable of meeting deadlines with attention to detail and follow through
 Strong technical and non-technical communication skills. Assures smooth flowing, timely
transmission of critical information
 Excellent judgment and problem-solving skills; individual should be able to resolve problems in a
calm and quick manner and display a high degree of initiative and drive

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@Enphase:

The Enphase Cloud team is looking for a hands-on DevOps Senior Manager to lead the DevOps and
Cloud Infrastructure team. The existing platform supports millions of homeowners and installers.

The role will report to the Director of DevOps and have visibility across all business functions. Candidate
must have technical depth, experience working in a cloud-first organization, and the ability to drive cross-
functional and geographically distributed teams to support Enphase's worldwide footprint.

As DevOps Senior Manager, you will build next-generation platform to support the future growth. You will
mentor, motivate, and grow a high-performing team of talented DevOps leads, engineers and foster a
culture of continuous improvement and long-term growth.

You will work closely with cross-functional teams to define and develop performance and reliability with
industry-standard uptime.

You are expected to:

 Help Enphase succeed by providing 24/7 support for infrastructure augmenting

our US team.
 Implement DevOps best practices and automation.
 You will Build and maintain the AWS infrastructure including EC2, S3, RDS,
Lambda, Kinesis, AWS IOT, Auto Scaling, Route53.
 Good experience
 Conduct daily stand-up and run Kanban board.
 Manage and Build CI/CD pipelines for various code bases for different
environments
 Expertise in complete Software Development Life Cycle including Agile.
 Experience in hiring and building team for next generation Ops.
 Keeping cloud and other tools cost under control.
 Experience in compliance (SOX, GDPR ) will be a plus.
 Release management including main releases, patch releases, configuration
updates.
 Collaborate with different development teams for infrastructure build and
maintain deployment tools/procedures for applications.
 Dive deep and identify failure patterns to resolve problems and their root
cause support. Hands-on troubleshooting knowledge and able to
maintain staging/production environments.
 Creation/deployment of new environments, systems, projects etc. First response
for alerts and alarms.
 Ensure security standards and DevOps best practices are followed in
organization. Ensure monitoring is robust and effective leading to zero downtime.
 Owning DevOps and Cloud including On Call in case of Priority issue.

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 Develops scripts and automation tools used to build, integrate, and deploy
software releases to various platforms.

Minimum Qualifications & Skillsets:

 BE/BTech with CSE or related discipline with premier engineering college

 Overall 14+ Year experience managing IOT/SAAS/Cloud Infrastructure for large
customer base
 Strong documentation, communication and presentation skills.
 Familiarity with containerization and orchestration like Docker and Kubernetes.
 Must have experience with AWS services including: EC2, Lambda, S3,
DynamoDB, Route 53, IAM, RDS, Kinesis, AWS IOT etc.
 Excellent interpersonal skills to work across various teams and demonstrated
ability to coordinate cross-functional work teams toward task completion
 Experience working as a DevOps engineer in fast paced environment; preferably
on large scale web applications with high data volume and/or IOT systems
 Networking: DNS, HAProxy, IP Tables, Firewall, Load Balancers, Proxies, VPN
Knowledge. In databases, SQL and NoSQL DBs (like MySQL, Mongo, Redis,
PostgreSQL, AWS RDS, Redshift etc.)
 Understanding of any Source Code Management (GitHub/Gitlab/Bitbucket) and
CI-CD system (GoCD / Jenkins)
 Strong Linux administration/Scripting/Debugging skills; preferably
Bash/Python/Ruby
 Knowledge about Configuration Management tools like Ansibles, Chef,
Puppet etc.
 Infrastructure as Code: Terraform, Packer etc.
 Hands on experience with system Dev tools and deployment/monitoring tools like
GitHub, New Relic, Go/Jenkins.
 Solid technical experience in the following areas: Software
architecture, Application deployment, Infrastructure engineering, integration and support.
 Strong working knowledge of software development technologies in an agile
environment, scrums, and using tools such as JIRA/Confluence/Aha (preferably as an
administrator)
 Previous release and/or project management experience, (Solid understanding of
project management principles preferred)
 Adept at creating uniform dash boards for hardware, software and firmware
projects.

@Hitachi Energy

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Your responsibilities

 As a DevOps Engineer you will join the team in Krakow, working closely with colleagues from
Sweden and US. With excellent software engineering skills and can-do culture you will be a
part of our global group developing Network Manager system.
 Build, package and deploy software product applications on internal test systems
 Help implement process and tools improvements related to configuration management
 Perform entry-level debugging of the source code to facilitate resolution of integration
problems
 Automate repetitive tasks by scripting and development of software tools

Your background

 Bachelor’s or Master’s degree in Computer Science, or related field

 3 to 5 years of experience in configuration & Release management and software engineering
 Experience with build management tools (Azure DevOps, GIT and Jenkins)
 Windows and Linux (Red Hat preferred) knowledge at administration level
 Development skills, preferably shell scripting: PowerShell, Perl, ksh, bash, but also Python, C+
+/C#/VB
 Knowledge of MSI and RPM packaging
 Strong oral and written communication skills in English

Devops

Core Behavioural
Competency Competency
   
   
   
   
   
   

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DevOps

@Oracle

Primary Responsibilities

 Day-to-day monitoring of
the production service to
ensure all services and
applications are
operating optimally and
SLAs are met.
 Identify optimization
opportunities and solve
problems affecting
service delivery across all
deployed applications,
shared services,
middleware, and data
stores.
 Automate, build, deploy,
configure and monitor
infrastructure on various
Linux and Windows
platforms in both, pre-
production and
production environments.
 Develop and maintain
operational
documentation.
 Build automation
processes.

Key Requirements

 Proven track record

managing and scaling
complex SaaS or Web
Services environments in
a fast pace / high growth
environment.

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 Passion for systems

engineering and
automation.
 Understanding of
deployment frameworks.
 Exceptional problem
solving skills.
 In-depth understanding
of web technologies.
 Willingness to adhere to
and analyze
standards/procedures for
workflow and change
management.
 Strong work ethic with
excellent organization,
documentation and
communication skills.
 Works well under
pressure.
 Must be able to work a
flexible schedule.
 Participate in after-hours
on-call rotation.

We specifically value

 Experience with
infrastructure automaton
like Chef or Puppet.
 Solid understanding of
deployment frameworks
such as Jenkins,
Artifactory, Terraform,
and K8s.
 Experience with Shell
scripting, Ruby, Python &
Git.
 Strong Linux
management – Ubuntu,
CentOS, RHEL, OLinux.
 Experience with

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monitoring systems and

other reporting tools
(Nagios, Grafana,
InfluxDB, Graphite, etc.)

Automation QA

Position: Lead Software Quality

Engineer (Manual +
Automation)

Must-Have:

• Technology savvy QA engineer

- willing and able to learn new
skills, track industry trends

• 5 to 7 years experience in
software QA - functional + Rest
API automation testing

• Testing REST APIs using tools

such as postman, SOAPUI, etc.

• Strong experience/knowledge
of continuous integration with
Jenkins

• Good understanding
of database/SQL concepts,
enterprise system integrations

• Knowledge of software
development lifecycle, QA
processes, testing
methodologies, and tools with
a passion for software quality

Strongly preferred but

optional:

• Strong experience/knowledge

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in Selenium Webdriver / java wit
h sound s/w engineering skills

• Knowledgeable (and preferred

hands-on) - UNIX environments

• Performance/ Load testing

Desired Profile

o Knows agile testing best

practices and has scrum exposure

o Experience working with

geographically distributed teams

o Fast learner, ability to perform

well in ambiguity and with little
supervision

o Strong problem-solving
abilities

o Excellent communication and

coordination skills. Client-facing
experience.

o Good aptitude and analytical

skills

o Ability to take ownership

Job Description:

Perform QA activities for manual

as well as automation testing -
execute, maintain & enhance the
existing/ new automation test
suite. Review product
requirements for testability,
highlighting and proposing
design considerations that will
make a feature easier to test via

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automation while expanding

coverage. Evangelize automation
and assist other QA team
members through mentorship,
tutorials, and writing scripts to
speed up manual testing efforts.
Develop/execute manual tests on
applications as well as web
services. Install and configure
software products on various
platforms as needed. Take
ownership of performing
software testing of a given
project for functional &
nonfunctional requirements.
Report software defects and track
quality assurance metrics such as
defect counts and test coverage.
Communicate status effectively
to the team. Develop detailed
test cases from functional
requirements, technical
specifications, and application
behavior/constraints. Participate
in Scrum with activities such as
assisting developers, performing
test case reviews and research
spikes, contributing to improving
testing standards supporting
continuous improvement, etc.

Education: Bachelor - Computer
Science/IT

Experience/Skills Required

 Masters Degree or
equivalent proven

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experience required.
Experience will be
evaluated based on the
core competencies for
the role (e.g.
extracurricular leadership
roles, QA experience,
Coach, Mentor & work
experience, etc.)
 Overall work-experience
of 10+ years, Strong
people management
expertise of at least 5+
years in QA management
roles.
 Strong experience in
Salesforce.
 Strong Experience in
managing QA
professionals.
 Experience with QA best
practices and procedures.
 Excellent written and
verbal communication
skills.
 Strong team player with a
result-oriented attitude
and a keen focus on
enhancing customer
experience.
 Continuously raises the
bar on what defines
customer service delivery.
 Excellent situational
awareness in handling
objections in dynamic
customer environments.
 Leading cross-functional
collaboration across
global teams
 Self-motivated, takes
initiative, assumes
ownership and runs

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programs with minimal

supervision
 Drive stakeholder
engagement across peers
and senior management
 Ability to address and
effectively engage large
audiences and hold their
interest
 Strong Executive
presence and excellent
convincing skills; ability
to hold own point of view
in tough conversations
 Provide guidance,
mentoring, training and
delegate responsibilities
to managers enabling
their professional growth
and development
 Ability to successfully
communicate and
coordinate with
departments across the
organisation including
development, Consulting,
CSM, BA, Program
Management, and
Product Management
 Strong Escalation
management experience
with multiple
stakeholders including
customers and product
teams
 Demonstrate strong work
ethic and advanced
organisational skills
 Ability to develop and
deliver creative solutions
for complex situations
 Ability to attract, hire and
retain high-performing
professionals

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 Ability to work on
competing priorities
under tight timelines and
delivery pressures.
Analytical bent of mind
to understand data and
derive actionable insights

@Salesforce

Detailed Role &

Responsibilities

 Manage a QA team to
achieve customer
objectives including the
attainment of targets for
customer satisfaction,
employee satisfaction,
service levels, & project
deadlines.
 Set team goals in
alignment with Global
objectives. Assist direct
reports in the definition
and attainment of
individual goals
 Manage at least one
customer engagement
directly & simultaneous
manage a group of
individual contributors.
 Ensure that direct reports
have the resources,
information, and
processes necessary to
deliver effective QA
solutions to our
customers
 Ensure the delivery of
high-quality technical
and soft-skills training for

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direct reports
 Deliver performance
reviews for all direct
reports and provide
regular feedback on
performance in terms of
agreed upon
performance and
employee development
goals
 Effectively represent the
QA practice on entire
CSG group to deliver on
organisational objectives.
 Manage workflows and
schedules for direct
reports and ensure
adequate workload
coverage
 Deliver regular reports
that provide qualitative
and quantitative
descriptions of business
performance
 Develop and maintain QA
procedures and policies
 Advocate for QA practice
and define ways to
continually add value to
the customer experience
 Serve as a manager,
mentor, knowledge
resource, and escalation
point for support agents;
Build credibility and trust
within the QA group
 Foster and facilitate the
professional growth and
development of team
members
 Empower and install
confidence in team
members to enable them
grow

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 Flexibility to work in
staggered shifts based on
customer engagement.
 Take up and deliver on
any other responsibilities
as assigned from time to
time by reporting
manager & leadership

Skills Desired

Post Graduation and / or Industry

certifications like CSM, ISTQB,
CSM, CASTP etc.

Accounts Payable

@Adobe

Key Responsibilities

 Partners with various Risk

teams primarily
Corporate Compliance,
Vendor Risk
Management Office -
VRMO, external supplier
team, and other internal
collaborators namely -
Procurement, Accounts
Payable, Travel &
Expense, Royalty, Rebate,
et al) in driving issue
resolution and process
improvements.
 Chip in to key
performance metrics of
the team, e.g. SLA,
Quality & Efficiency.

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 Responsible for
maintaining High Quality
and Audit standards of
the process.
 Should be able to
understand business
requirements from
process walkthrough
meetings, requirement
documents for projects.
 Document Processes,
build and maintain
Desktop Procedures
(DTPs).
 Provide business and
functional support on
SAP modules, particularly
for conversions on
migrating from legacy
SAP systems to SAP
S4HANA
 Build and publish
weekly / monthly reports
for the team and
represent the team on
various internal forums.
 Handle customer
relationship effectively:
Resolve user queries on
time and with accuracy,
build awareness of
common pitfalls, conduct
periodic or need-based
reviews with key partners.
 Carry out special projects
and drive continuous
improvements.
 Own, deliver & lead
various projects sought
to achieve Operational
Excellence and Scalability.

Qualifications

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 Bachelor’s Degree in
Computer Science,
Information Technology,
or other relevant fields.
Any Masters will be an
added advantage.
 Good to have experience
in SAP ERP as a functional
consultant.

What’s Required

 Around 5-7 years of

validated experience in
Procurement & Supplier
onboarding process.
 A thorough knowledge of
the procurement
processes and exposure
to P2P tools like Ariba
network and ERP systems
such as SAP, graphite
Connect will be required.
 Knowledge of Country-
specific Tax (E.g. W9,
PAN, GST, VAT ID, etc.),
Banking (E.g. SWIFT,
IBAN, IFSC, etc.), and
other requirements.
 Working experience in
multi-cultural / multi-
region Shared Services or
Procurement
organization will be a
plus.
 An exposure to using
Reporting and Metrics
tools like Power BI
dashboards.

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 Demonstrable
understanding of
Intermediate to Advance
Excel and MS-Office tools
such as Word, Excel &
Outlook.

Soft Skills

 Confidence and ability to

demonstrate the value
that a supplier
onboarding professional
can deliver to the
organization in line with
Adobe Capabilities.
 Self-starter, willing to go
beyond the call-of-duty,
ability to self – empower
with a positive and
friendly demeanor.
 Solid sense of ownership
and accountability and
ability to learn and
operate out of one’s
comfort zone.
 Ability to maintain
relationships effectively
across all layers within
internal customers &
supplier organizations
 Flexible, Proactive and
quick to adapt to
changes.
 Strong analytical and
problem-solving
capability, who is always
questioning the status
quo.
 Excellent written and
verbal communication
skills

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 Ability to work in an
exciting, fast-paced, and
robust team
environment.
 Highly customer-focused,
willingness to take the
time to understand the
needs of the business
owners and proven
competence to own
problems for effective
resolution.

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