GSurf_Pro V2 Release Note

Table of Content

Table of Content ........................................................................................ 1

VERSION [Link] ...................................................................................... 5

PRODUCT NAME.................................................................................................................................. 5
DATE ..................................................................................................................................................... 5
SUMMARY OF UPDATE ....................................................................................................................... 5
NEW FEATURES AND ENHANCEMENT ............................................................................................. 5
BUG FIX ................................................................................................................................................ 5

VERSION [Link] ...................................................................................... 6

PRODUCT NAME.................................................................................................................................. 6
DATE ..................................................................................................................................................... 6
SUMMARY OF UPDATE ....................................................................................................................... 6
NEW FEATURES AND ENHANCEMENT ............................................................................................. 6

VERSION [Link] ...................................................................................... 7

PRODUCT NAME.................................................................................................................................. 7
DATE ..................................................................................................................................................... 7
SUMMARY OF UPDATE ....................................................................................................................... 7
NEW FEATURES AND ENHANCEMENT ............................................................................................. 7
BUG FIXES ........................................................................................................................................... 7

VERSION [Link] ...................................................................................... 8

PRODUCT NAME.................................................................................................................................. 8
DATE ..................................................................................................................................................... 8
SUMMARY OF UPDATE ....................................................................................................................... 8
NEW FEATURES AND ENHANCEMENT ............................................................................................. 8

VERSION [Link] ...................................................................................... 9

PRODUCT NAME.................................................................................................................................. 9
DATE ..................................................................................................................................................... 9
SUMMARY OF UPDATE ....................................................................................................................... 9
NEW FEATURES AND ENHANCEMENT ............................................................................................. 9

VERSION [Link] .................................................................................... 10

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 1

 PRODUCT NAME................................................................................................................................ 10
DATE ................................................................................................................................................... 10
SUMMARY OF UPDATE ..................................................................................................................... 10
BUG FIX .............................................................................................................................................. 10
NEW FEATURES AND ENHANCEMENT ........................................................................................... 10

VERSION [Link] .................................................................................... 11

PRODUCT NAME................................................................................................................................ 11
DATE ................................................................................................................................................... 11
SUMMARY OF UPDATE ..................................................................................................................... 11
BUG FIX .............................................................................................................................................. 11
NEW FEATURES AND ENHANCEMENT ........................................................................................... 11

VERSION [Link] .................................................................................... 12

PRODUCT NAME................................................................................................................................ 12
DATE ................................................................................................................................................... 12
SUMMARY OF UPDATE ..................................................................................................................... 12
BUG FIX .............................................................................................................................................. 12
NEW FEATURES AND ENHANCEMENT ........................................................................................... 12

VERSION [Link]...................................................................................... 13
PRODUCT NAME................................................................................................................................ 13
DATE ................................................................................................................................................... 13
SUMMARY OF UPDATE ..................................................................................................................... 13
BUG FIX .............................................................................................................................................. 13
NEW FEATURES AND ENHANCEMENT ........................................................................................... 13

VERSION [Link]...................................................................................... 14
PRODUCT NAME................................................................................................................................ 14
DATE ................................................................................................................................................... 14
SUMMARY OF UPDATE ..................................................................................................................... 14
BUG FIX .............................................................................................................................................. 14
NEW FEATURES AND ENHANCEMENT ........................................................................................... 14

VERSION [Link] .................................................................................... 15

PRODUCT NAME................................................................................................................................ 15
DATE ................................................................................................................................................... 15
SUMMARY OF UPDATE ..................................................................................................................... 15
BUG FIX .............................................................................................................................................. 15
NEW FEATURES AND ENHANCEMENT ........................................................................................... 15

VERSION [Link]...................................................................................... 16

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 2

 PRODUCT NAME................................................................................................................................ 16
DATE ................................................................................................................................................... 16
SUMMARY OF UPDATE ..................................................................................................................... 16
BUG FIX .............................................................................................................................................. 16
NEW FEATURES AND ENHANCEMENT ........................................................................................... 16

VERSION [Link] .................................................................................... 17

PRODUCT NAME................................................................................................................................ 17
DATE ................................................................................................................................................... 17
SUMMARY OF UPDATE ..................................................................................................................... 17
BUG FIX .............................................................................................................................................. 17
KNOWN ISSUE ................................................................................................................................... 17

VERSION [Link] .................................................................................... 18

PRODUCT NAME................................................................................................................................ 18
DATE ................................................................................................................................................... 18
SUMMARY OF UPDATE ..................................................................................................................... 18
BUG FIX .............................................................................................................................................. 18
KNOWN ISSUE ................................................................................................................................... 18

VERSION [Link] .................................................................................... 19

PRODUCT NAME................................................................................................................................ 19
DATE ................................................................................................................................................... 19
SUMMARY OF UPDATE ..................................................................................................................... 19
BUG FIX .............................................................................................................................................. 19
KNOWN ISSUE ................................................................................................................................... 19

VERSION [Link] .................................................................................... 20

PRODUCT NAME................................................................................................................................ 20
DATE ................................................................................................................................................... 20
SUMMARY OF UPDATE ..................................................................................................................... 20
BUG FIX .............................................................................................................................................. 20

VERSION [Link] .................................................................................... 21

PRODUCT NAME................................................................................................................................ 21
DATE ................................................................................................................................................... 21
SUMMARY OF UPDATE ..................................................................................................................... 21
BUG FIX .............................................................................................................................................. 21
KNOWN ISSUE ................................................................................................................................... 21

VERSION [Link]...................................................................................... 22

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 3

 PRODUCT NAME................................................................................................................................ 22
DATE ................................................................................................................................................... 22
SUMMARY OF UPDATE ..................................................................................................................... 22
BUG FIX .............................................................................................................................................. 22
KNOWN ISSUE ................................................................................................................................... 22

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 4

 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
09/16/2021

SUMMARY OF UPDATE
The main purpose of this release is feature enhancement and bug fix.

NEW FEATURES AND ENHANCEMENT

• Added recording video with default 15 seconds when Alarm Actions selected “Record”.

BUG FIX

• Fixed video recording will have audio noise when Preferred Audio Codec using G.722

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 5

 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
06/03/2021

SUMMARY OF UPDATE
The main purpose of this release is feature enhancement.

NEW FEATURES AND ENHANCEMENT

• Added Fast/Slow Replay feature in Replayer_V3 when multiple video/window replayed.

• Changed the default window to single one in Replayer_V2.
• Recording file extension name now matched the video codec used (H.265, H.264, MJPEG)

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 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
04/28/2021

SUMMARY OF UPDATE
The main purpose of this release is bug fix and feature enhancement.

NEW FEATURES AND ENHANCEMENT

• Added sliding bar of Zoom In/Out for new AF IP Camera GSC36xx.

• Added abnormal reboot alarm action.
• Added Replay Tool v3 for new IP cameras.
• Search Tool using “.dll” instead of “.exe” to avoid Antivirus software false positive.
• Minimized TransServer automatically when the Search Tool opened.

BUG FIXES
• Revised TransServer RTP-MTU to 32KB.
• Fixed adding device with same IP but different RTSP port failed on forwarding sever.
• Removed the password character restrictions.
• Fixed search normal video failure.
• Fixed “REC” icon show displayed when in 6 window display mode.
• Fixed in Replayer the progress bar incorrect.
• Fixed “.avi” file cannot be opened by Replayer.
• Fixed Replayer tool not working in WinXP.
• Fixed noise when Replay MJPEG video.
• Updated signing certificate to avoid flagged by antivirus software.

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 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
02/28/2020

SUMMARY OF UPDATE
The main purpose of this release is added support for GSC35XX new IP Cameras.

NEW FEATURES AND ENHANCEMENT

• Added support for GSC3610 and GSC3615 new IP Cameras.

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 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
06/05/2018

SUMMARY OF UPDATE
The main purpose of this release is rebuild with updated Grandstream Logo.

NEW FEATURES AND ENHANCEMENT

• Replace old Logo with new Logo and rebuild the program.

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 9

 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
05/30/2018

SUMMARY OF UPDATE
The main purpose of this release is bug fixes and feature enhancement.

BUG FIX

• Fixed “Search” tool cannot access the GDS37xx device by double click the displayed result.
• Fixed crash issue when starting audio under ONVIF compatible IP cameras.
• Fixed “TransServer” cannot be searched when “Replay” tool is in usage.
• Fixed IP Camera recording in unstable network environment, the failed recording file cannot be
deleted normally and will finally crash the GSurf_Pro V2 utility.
• Fixed click “Set Playback Time” will display some Chinese characters under “Replay” mode.

NEW FEATURES AND ENHANCEMENT

• Added before installing the program to check whether the program is running and the existence of old
version of programs in the computer. A prompted message will ask users to close the running
application and uninstall old version before installing new version, otherwise the installation will quit.
• Added ability to “Save” the order of Favorite Device under LiveView.
• Added Keyboard Shortcut for RePlayer.
• Added “Open All Cameras” and “Close All Cameras” button.

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 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
09/22/2015

SUMMARY OF UPDATE
The main purpose of this release is bug fixes and feature enhancement.

BUG FIX

• Fixed losing video connection when protocol set to “RTSP – UDP”.

• Fixed “Replay Tool (v2)” consuming too much MIPs and slow down the program.
• Fixed double click the record file cannot open the file directly to view the video.
• Fixed when NVR device be added, the IP can domain name cannot be interchangeably configured.
• Fixed in the “Replay” tool, the IP camera Alarm IO should link with other type of playback replay.
• Fixed different language switching the HTTP server “device type” still displayed in Chinese.
• Fixed “Search” tools the version number of equipment found displayed incorrectly.

NEW FEATURES AND ENHANCEMENT

• Improved operation log of NVR/RTSP Server to be more readable.

• Added back the old V1 version Replay Tool as additional option to meet customer’s requirement.

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 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
07/28/2015

SUMMARY OF UPDATE
The main purpose of this release is bug fixes and feature enhancement.

BUG FIX

• Fixed watching video via GSuf_Pro V2 may cause the device crash.
• Fixed Playback Tool may crash when playing video files remotely.
• Fixed when Replaying video and set playback time, the video may not show up.
• Fixed the HTTP server may sometimes crash.
• Fixed change the RTSP video port the video will not automatically reconnect.
• Fixed GVR355X Channels are not displayed at “Group Config” window.
• Fixed multiple prompt pop-up when GSurf_Pro V2 channel reached maximum number.

NEW FEATURES AND ENHANCEMENT

• Added SD card recording download tool to support DNS.

• Added delete recording files per time frame.

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 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
05/18/2015

SUMMARY OF UPDATE
The main purpose of this release is bug fixes and feature enhancement.

BUG FIX

• Fixed Intercom function failure when working with IP cameras under NVR GVR3550.
• Fixed “Replayer” failure when playing back videos frame by frame.
• Fixed mouse over “play” button prompted “open” while actually on “pause” mode.
• Fixed abnormal display when finished playing video.
• Fixed GVR3550 via UPnP mapping device, the connection may fail.
• Fixed connecting to more than three GVR3550s could cause GSurf_Pro stop running.
• Fixed Search might fail when searching the local video recorded at Playback mode.
• Fixed IO/Signal loss video cannot be searched at GSurf_Pro.
• Fixed playing back GVR3550 recorded video would fail if switching to single screen back and forth.
• Fixed “playback” dropdown menu required double click to work instead of one click.
• Fixed GVR3550 video editing function to modify the time period of multiple circulation clips.
• Fixed GSurf_Pro and GVR3550 remote configuration modify Chrome and Firefox browsers, while IP
camera remote configuration still using Microsoft IE kernel controls.
• Fixed Replayer Tool the time progress bar display issue when playing 24hour, 12hour, 6hour and
3hour respectively.

NEW FEATURES AND ENHANCEMENT

• Improved playing back 12/6/3 video, it will jump automatically to next period and schedule.
• Added TALK function to GVR3550.
• Added batch upgrade function for GVR3550.
• Removed authentication requirement when cancelling SD card downloading.
• Improved SD card recording files download tool to be compatible with new storage method
implemented to IP camera after firmware version [Link]

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 13

 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
03/13/2015

SUMMARY OF UPDATE
The main purpose of this release is bug fixes and feature enhancement.

BUG FIX

• Fixed “Alarm Notification” failed to work.

• Fixed “Replayer” video finished playing but the playback position still open.
• Fixed AVI conversion tool the default output path is wrong.
• Fixed GSurf_Pro V2 would crash when playback more than 5 channels simultaneously.
• Fixed NVR recorded videos replay timeout issue.
• Fixed reopen GSurf_Pro V2 would prompt a collapse window after deleting all devices configured.
• Fixed multiple display or monitor issue.
• Fixed if stop patrol play mode, the views should return to previous manual page.

NEW FEATURES AND ENHANCEMENT

• Added GVR3550 management features: Search, Add/Delete, Update, Replay, etc.

• Improved “Replayer” tool and GUI.
• Added video recording clip feature and support manual set player time.
• Added multi-language support for NVR configuration.
• Improve the GVR “recv timeout reconnection” mechanism to reduce stream mixing issue.
• Added IP:Port at invalid authentication prompt on NVR configuration page.
• Improve NVR recorded videos Search and Replay feature.
• Added pop-up window prompt for NVR event and alarm.
• Added patrol among cameras in a same group.

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 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
06/01/2014

SUMMARY OF UPDATE
The main purpose of this release is bug fixes and feature enhancement.

BUG FIX

• Fixed UI modification for Spanish and Portuguese.

• Fixed reboot GSurf_Pro V2, PTZ automatic patrol presets settings are lost.
• Fixed when open another video in playback mode the voice button distorted in display.
• Fixed not able to add one device to broadcast from the broadcast list.
• Fixed cannot save cameras if the password having special characters like “-“.

NEW FEATURES AND ENHANCEMENT

• Improved video display and recording in UDP mode.

• Added checkbox for TransServer auto startup.
• Added support of batch adding cameras to a group.

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 15

 VERSION [Link]

PRODUCT NAME
GSurf_Pro V2 Video Management Utility Software (Free, PC Based)

DATE
03/18/2014

SUMMARY OF UPDATE
This is initial release of GSurf_Pro Version 2, enhanced version of GSurf_Pro Software.

BUG FIX

• Enhance scroll icons for Realtime Playback performance.

• Fixed issue with Save Display Configuration settings.
• UI modification for Spanish and Portuguese
• Modify Time Schedule and Alarm Action using default number 1 ~ 10.
• Fixed SMTP Test Report having inverted to French.
• Fixed pop-up Chinese string when Email address configured wrong.
• Fixed service not started when PC reboot and “Start with OS” checked.

NEW FEATURES AND ENHANCEMENT

• Increased maximum number of IPC supported to 72. (related PC hardware boost required)
• Support multiple display (maximum 4 displays, with supported video card)
• Zoom-In selected region lively
• Allow users to adjust live video viewing either with less delay or better fluency.
• Re-open previously closed video stream in same viewing window.
• Support automatic patrol to pre-set positions.
• Realtime System Status Report (CPU and network usage, etc.)
• Email report System Operation Status or Update (e.g.: HDD full, add/delete/modify cameras)
• Utility to convert H.264 recording videos to .AVI format for portability.
• SD card download utility to fetch recording files or snapshots inside the cameras in batch mode.
• Enhanced GS_Search tool allowing Search, Change IP, and Set Wi-Fi for all IPCs in LAN.
• HTTP utility allows users to set it as a central HTTP firmware server to upgrade firmware of IPC.
• Synchronize the time for all the IPCs with the server.
• Check new version of GSurf_Pro software automatically when selected.

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 VERSION [Link]

PRODUCT NAME
GSurf_Pro Video Management Utility Software (Free, PC Based)

DATE
12/20/2013

SUMMARY OF UPDATE
The main purpose of this release is bug fixes.

CHANGES SINCE FIRMWARE RELEASE [Link]

BUG FIX

• Fixed AVI Utility Tool cannot convert recording file with size more than 2GB.
• Fixed device time synchronization has corrupted names.

KNOWN ISSUE

• Replay tool – seeking while paused will break the operation.

• Video file start time and end time do not match video.
• Operating over 3-4 hours then delete IP Cameras in TransServer will cause it to crash

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 17

 VERSION [Link]

PRODUCT NAME
GSurf_Pro Video Management Utility Software (Free, PC Based)

DATE
10/01/2013

SUMMARY OF UPDATE
The main purpose of this release is bug fixes to address the issues reported by BETA version.

CHANGES SINCE FIRMWARE RELEASE [Link]

BUG FIX

• Fixed no audio in recorded video

KNOWN ISSUE

• Replay tool – seeking while paused will break pause

• Video file start time and end time do not match video
• Operating over 3-4 hours then delete IP Cameras in TransServer will cause it to crash.
• Device time synchronization has corrupted names after upgrade from [Link].

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 18

 VERSION [Link]

PRODUCT NAME
GSurf_Pro Video Management Utility Software (Free, PC Based)

DATE
09/17/2013

SUMMARY OF UPDATE
The main purpose of this release is bug fixes.

CHANGES SINCE FIRMWARE RELEASE [Link]

BUG FIX

• Fixed login box without "Gsurf" logo in addition to Chinese and English wording.
• Fixed local configuration changes didn’t save after reboot Gsurf_Pro and goes back to default
configuration.
• Fixed AVI Conversion Tool continuously pops up "failed to create file" prompt box when there is no
valid storage paths.
• Fixed Tran Server in Chinese mode has toolbar bubble with English words.
• Fixed feature suggestion for group patrol
• Fixed Synchronous Device Time can't synchronize the same names devices
• Fixed GSurf_Pro is unable to start when installed on an XP SP3 machine

KNOWN ISSUE

• Device order: Cannot order by ascending and descending address.

• Start Gsurf_Pro with operating system will cause Synchronize Device Time to boot automatically

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 19

 VERSION [Link]

PRODUCT NAME
GSurf_Pro Video Management Utility Software (Free, PC Based)

DATE
07/22/2013

SUMMARY OF UPDATE
The main purpose of this release is bug fixes.

CHANGES SINCE FIRMWARE RELEASE [Link]

BUG FIX

• Fixed Tran-Server database file of IP cameras corrupted after PC abnormal reboot.

• Fixed software crash when mapped network drive not found. Currently the software will prompt error
and change to other available driver to record the video.
• Fixed software Login WebGUI displaying wrong message.
• Fixed “Synchronous Device Time” function not working.
• Fixed under Windows 8 OS the mapped network drive will not be displayed.
• Fixed “Replay” tool will not search recorded video files correctly.
• Fixed failure to lock the system file of Trans-Server.
• Fixed unknown icon displayed in the “Synchronous Device Time” Function.

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 VERSION [Link]

PRODUCT NAME
GSurf_Pro Video Management Utility Software (Free, PC Based)

DATE
06/04/2013

SUMMARY OF UPDATE
The main purpose of this release is bug fixes.

CHANGES SINCE FIRMWARE RELEASE [Link]

BUG FIX

• Corrected some strings in multi-language interface

• Fixed Broadcast does not work
• Added choice for delete or overwrite configuration file during version upgrade
• Updated database access control
• Fixed GSurf _Pro cannot add camera with domain name
• Fixed GSurf_Pro delete or overwrite configuration during upgrade
• Improved Russian translation

KNOWN ISSUE

• Broadcast tool display error in Win7 64bit OS

• Replay tool drag and play feature does not work properly
• Switch language from Chinese to Russian, some strings are in English

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 21

 VERSION [Link]

PRODUCT NAME
GSurf_Pro Video Management Utility Software (Free, PC Based)

DATE
03/16/2013

SUMMARY OF UPDATE
The main purpose of this release is bug fixes since initial version [Link]

BUG FIX

• Corrected some strings in multi-language interface

• Device synchronize time tool in multi-language interface
• Switch language to English or French, “TransServer” GUI display Chinese

KNOWN ISSUE

• Switch from Chinese to Russian, some strings are in English

• Audio button not synchronized with video in Replayer Tool

GRANDSTREAM NETWORKS GSurf_Pro V2/GSurf_Pro Release Note Page 22