Digital Marketing Analytics – Session 2
INTRODUCTION
Each action a consumer takes on a digital
platform
can be recorded and measured. Therefore,
consumers in the digital age produce trillions
of data variables each day. We are experiencing
the greatest expansion of data that the world has
ever seen, and this expansion is accelerating.
SECTION 1
THE SCALE
OF CONSUMER DATA
CONSUMER DATA
Every consumer interaction on digital devices is
stored electronically as data. The magnitude of the
accumulated interactions is difficult to grasp.
SECTION 2
YOUR DIGITAL FOOTPRINT
SECTION 3
DATA PRIVACY
AND PROTECTIONS
SECTION 4
CONSUMER
JOURNEY
CONSUMER UNDERSTANDING
An analyst should strive to understand as much
as possible about their consumers’ motivations,
awarenesses, considerations, and decisions.
KNOWING THE STAGES
Knowing the stages of the consumer decision
journey becomes the foundation for “hearing”
the voice of the consumer before, during, and
after purchases.
SECTION 5
TARGET
MARKET
SEGMENTS
AN EFFECTIVE ANALYST
An effective analyst cuts through the jungle of
data to intimately understand target market
segments. An analyst with this consumer
understanding is an invaluable consumer
advocate and business asset.
INTRODUCTION
The most successful businesses in the digital age
have rapidly created or adopted digital and analytics
focused business models. Their advanced digital experiences and
analytics knowledge have
enabled these companies to provide user-centric, transformational
products and services.
YOUR DIGITAL COMPANY’S ROLE
IN DIGITAL MARKETING ANALYTICS
Your company is both a pipeline contributing to
digital marketing media and a processor of digital
marketing media data.
SECTION 1
DIGITAL
GIANTS
Amazon, Facebook, and Google have emerged
as digital giants. They have vast understanding
of consumers and significant influence.
AMAZON
Consumers voluntarily provide Amazon with
droves of personal data.
Amazon has created a frictionless shopping
experience, a virtual assistant in millions of
homes, the largest product catalog in the world, a
robust logistics system, and a loyal membership
base.
FACEBOOK
Facebook has leveraged data to not only become
the world’s most influential social media
company but also the world’s most influential
media company.
GOOGLE
Google is the epicenter of a consumer’s digital life
and has become synonymous with search.
The company has reached this stature by skillfully
collecting data and analyzing it to deliver optimal
consumer experiences.
SUCCESS
The success of these digital giants is undeniable.
According to eMarketer, $1 of every $3
of consumer e-commerce spend is spent
on Amazon and $2 of every $3 of online
advertising spend is spent on Facebook
and Google.