Internship Report 2012
Table of Contents
Acknowledgement ........................................................................................................................... 3
Executive summary.......................................................................................................................... 4
CHAPTER ONE .................................................................................................................................. 5
Introduction ..................................................................................................................................... 5
CHAPTER TWO ................................................................................................................................. 6
Background of the company ........................................................................................................... 6
Mission and Vision Statements. ...................................................................................................... 7
Mission ............................................................................................................................................ 7
Vision ............................................................................................................................................... 7
Values .............................................................................................................................................. 7
Services of the company (organization) .......................................................................................... 8
The sale service provide those machines and Vehicles................................................................. 10
Customer of the product (service) ................................................................................................ 11
Staffing and facility ........................................................................................................................ 14
Product range ................................................................................................................................ 15
Work flow ...................................................................................................................................... 16
CHAPTER THREE............................................................................................................................. 17
Internship experience .................................................................................................................... 17
Auto- service department maintenance schedule for periodic service ........................................ 18
Power transmission ....................................................................................................................... 18
Auto Electricity .............................................................................................................................. 19
Engine maintenance ...................................................................................................................... 19
Automotive Fuel System service ................................................................................................... 24
Now let us discuss about contamination in more detail. .............................................................. 25
Contamination control .................................................................................................................. 25
Automotive Tire &Wheel Service .................................................................................................. 28
Tire Construction ........................................................................................................................... 28
Changing Tire Assembly................................................................................................................. 29
Duties in the body and paint shop ................................................................................................ 30
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Internship Report 2012
CHAPTER FOUR .............................................................................................................................. 31
Main Activity (Technical Content, Industry-based problem solving and originality). ................... 31
Workshop cleaning ........................................................................................................................ 31
Air Filter Cleaning .......................................................................................................................... 32
Engine washing .............................................................................................................................. 32
The design of workshop cleaning mop .......................................................................................... 32
An Introduction to the cleaning mop ............................................................................................ 32
Material Requirements.................................................................................................................. 34
Specifications ................................................................................................................................. 34
Principles of operation .................................................................................................................. 35
Angular speed of the plate ............................................................................................................ 35
Torque ........................................................................................................................................... 36
Centripetal force............................................................................................................................ 37
The period and frequency of the rotating plate ............................................................................ 38
The parts drawing .......................................................................................................................... 39
Paint Spray Holder ......................................................................................................................... 44
CHAPTER FIVE ................................................................................................................................ 45
Benefits of Doing an Internship ..................................................................................................... 45
Benefits of Doing an Internship ............................................................................................................. 45
Gain Valuable Work Experience ............................................................................................................... 45
Have an Edge in the Job Market ............................................................................................................... 45
Transition into a Job ................................................................................................................................. 45
Networking Opportunities ........................................................................................................................ 46
Apply Classroom Knowledge .................................................................................................................... 46
Gain Confidence........................................................................................................................................ 46
General benefits of an internship .................................................................................................. 46
Conclusion ..................................................................................................................................... 47
Recommendation .......................................................................................................................... 48
Reference....................................................................................................................................... 50
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Internship Report 2012
Acknowledgement
This report would not have been possible without the support of many people. We wish to
express our sincere gratitude to our supervisor instructor Dawit Kebede who was abundantly
helpful and offered valuable assistance, support and guidance as well.
Deepest gratitude also due to the members of moenco staffs, without whose knowledge and
assistance this report would not have been successful.
Ourdepartments staff members like instructor Shewangizaw Workagegnew & who
guided as through the process of internship are also have to be appreciated. we thank
them all.
Special thanks also go to our graduate friends for sharing ideas and literature. Not forgetting to
our best friends who always been there.
We would also like to convey thanks to the institute and department for providing as with
financial means even if it is not sufficient for survival. Great appreciation goes to the rest of
moenco staffs that help us from time to time during our course of time writing the report and
project as well.
Finally we wish to express our love and gratitude to our beloved families for their understanding
and constant love through the duration of our study.
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Internship Report 2012
Executive summary
Internship the core of new curriculum is one of the main changes that were introduced to help
students to integrate a thought and to provide dynamic linkage between the industry and the
universities institutions of technology to meet the demands of the ever growing economy of
Ethiopia.
As being one of the beneficiaries of this program we were able to incubate new ideas and meet
the demands of the internship we were assigned for.
Internship is also without a shadow of doubt will place the students a dynamic environment and
make students test and smell a new working environment. This strange environment shines a
new light on our life to cultivate our theoretical backgrounds and made us to know the hidden
secretes of this world.
The final internship report is designed for the accomplishments of fourth year second semester
ME internship program. This program takes about 120 days in the motors and engineering
company of Ethiopia Adama branch. In this final report the background main activities in the
organization, responsibilities of intern the qualities developed by the intern, the design and the
operation of a pneumatically operated rotating mop used to clean the workshop that substitute
manually cleaning the workshop, conclusion, recommendation and references are included.
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Internship Report 2012
CHAPTER ONE
Introduction
Internship forms a steel ground linkage between university student and industry .it also
establishes a “win-win” situation for students to dig and cultivate their theoretical
background. In addition practical skill may be nurtured and developed for those with an
unquenchable thirst for knowledge. Moreover, it places student in a strange and
dynamic environment that perhaps forces to test and smell challenges, and absorb and
digest problems. A student develops a sense of punctuality, work ethics, honesty and
loyalty, social life and entrepreneurial skill from an internship.
However, far too little attention is paid to internship students on how they proceed in
learning for their duration of time.
The reader should bear in mind that, in order to capture the essence of our report in a
lucid and succinct way we attempt to use table and figures .due to practical constraints
cannot provide comprehensive review of the automobile.
Two projects were also conceived during our time working in a repair shop and body
and paint shop.
The overall structure of the report takes a form of five chapters including this
introductory chapter.
Chapter two begins by illuminating the background of the company, mission and vision,
values and also laying out; service of the company, customer of the product and product
range.
Chapter three is concerned about Internship experience on Auto- service department
maintenance schedule for periodic service, Power transmission, Auto Electricity,
Engine maintenance, Automotive Fuel System service, Contamination control,
Automotive Tire &Wheel, service, Tire Construction, Changing Tire Assembly, Duties in
the body and paint shop.
The fourth section presents the main activities and finding of the project focusing on
workshop cleaning mop and spray holder with detail analysis and part drawings.
The last chapter includes the benefits of internship during the course of this project
Finally the conclusion gives brief summery and critics of the findings during the
internship period also recommendation and references that we use in the writing of this
report are included.
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Internship Report 2012
CHAPTER TWO
Background of the company
Around 51 years ago in Addis Ababa Mexico area MOENCO was established for the first
time in the form of small garage with the capital of 200,000 Ethiopian birr. It was
founded by Mr. Y.D .Lappine in small rented house. His far sighted vision became reality
with the help of other resourceful people such as Ato Minase Lemma, the then governor
of the national bank of Ethiopia and the boss of imperial Insurance Company.
MOENCO is began to be established nine years later by taking Toyota Franchise business
for Ethiopia when inch cape which is London based international organization became a
major share holder injected a considerable amount of capital. This was the milestone
moment in the firm’s journey to become the MOENCO of today. In addition to TOYOTA
business, at different times MOENCO used to represents general motors for various
type of vehicles and trucks of American and England like Ingersoll-rand, WABCO,
Pettibow, Universal, Dupont, and General tire, Fregidire, Zanussi and Thomas Delarue
All the challenge in work gives MOENCO a great experience and makes to focus on
people, service and innovation over the past five decades. The strength they have
acquired in these years has also endowed MOENCO with the resilience to survive during
the many difficult times.
Now MOENCO has five operational sites are two in Addis Ababa, One in Awasa which is
launched in 1998, third in Bahirdar launched in 2004, and another one in ADAMA which
is launched in 2010. Their networks include 13 major dealers across the country.
Currently the company employed more than 600 employees and has annual turnover of
over one billion Ethiopian birr. Besides the famous TOYOTA brand; MOENCO is currently
distributing Daihatsu vehicles, komatsu construction equipment, Suzuki bikes,
listerpetter diesel engines case, new Holland and etc.
MOENCO Adama is one of the branches of MOENCO that we spent our internship
program. It is initial investment of birr 30 million rests in area of 20,000 m2 in good
location of Adama. This branch gives a quality service to customers in Adama and
surrounding area.
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Internship Report 2012
The motor and engineering company of Ethiopia (MOENCO)
Mission and Vision Statements.
Mission
Providing vehicle sales, parts and service in the world-class purpose built centre.
Providing Excelling service and many magic moments by customer friendly service,
Advisor, sales people, Toyota certified technician and support staff.
Minimizing time for the service of Toyota vehicle by using special service
Shop, genuine spare parts and sophisticated equipment.
Vision
To be the most customer-centric distributer of vehicles and equipment for the
construction, agriculture and industry sectors in Ethiopia with unparalleled after sales
services supported by state of the art technology and skilled manpower.
Values
MOENCO being an affiliate company of INCHCAPE PLC, shares same set of values stated
hereunder.
Respect for each other
Passionate about customers
Pioneering new ideas
Caring for environment
Winning together
Treating every coin as our own
Integrity without compromise.
MOENCO-Adama provides different main services for the customers. The detail of each
service is explained as follows.
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Internship Report 2012
Services of the company (organization)
MOENCO represents TOYOTA one of the great Automobile Company of this world. The
main reason that makes MOENCO the great organization is its providing of different
service for the customers. Service that are given by MOENCO are PDI Service, Free
Service Check-up, Express Maintenance Service, Periodic Maintenance, General
Repair, Body & Paint Repair Service, Annual Vehicle Inspection, Towing Service.
PDI Service (pre delivery Inspection)
Before delivering a new vehicle to the customers the pre delivery inspection is done.
The job of PDI staff includes removing the protective materials applied to prevent
possible damage on the vehicle during transportation from the supplier to the
distributor, inspection of mechanical status, body parts and any paint defects on each
and every vehicle, installation of different accessories to confirm the finished condition
and guaranteeing the quality standard that TOYOTA, DAIHATSU & LEXUS stand for.
Free service Check up
In MOENCO there is free service check up for vehicles that are purchased from MOENCO
in every 1,000 km & 5,000 km this makes the customers feel safe with their properties
and satisfy with their new vehicle. Only the customers have to pay replacement of
lubricant and filters.
Periodic maintenance
Every TOYOTA, DAIHATSU & LEXUS vehicles have to be periodically maintained in every
5,000km or by the intervals of 3 months. Periodic maintenance will insure reliability,
high resale value, long life and maximum performance. To feelsafe and to have peace of
mind bring your car to periodic maintenance and feel all the peace you need.
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Internship Report 2012
Express maintenance
The express maintenance service is done for vehicles with mile age up to 50,000km. The
service is given by using the best and most advanced automotive equipments and the
service provided by their qualified technicians enable them to deliver TOYOTA’s quality
service to their beloved customers.
In servicing of TOYOTA, DAIHATSU & LEXUS the customers can enjoy watching of the
check-up process of their vehicles through the window of customer waiting lounge
Body and Paint Repair
MOENCO by teaching the proper fundamentals of Body and Paint through a continued
in-house and overseas training program and using the state-of-the-art equipment
manages to develop full-fledged Body and Paint technicians who can correctly trouble
shoot and carry out major and minor Body & Paint repairs to mint condition.
For the vehicles that has problems with body & paint is serviced in body and paint repair
service class. This job is carried out by technicians that are highly trained and skilled.
General Repairs
MOENCO’s Service Centers also provide General Repair Service for all sophisticated
general mechanical and electrical system on all TOYOTA, DAIHATSU & LEXUS Vehicles.
Their General Repair Service comprises of units overhauling (like engines, automatic and
manual transmissions/transaxles, fuel injection pumps, differentials, steering gearboxes,
vane pumps, starters, alternators, etc.), and diagnosis & repair of any malfunctions on
the vehicle using the state-of-art equipment and tools available in the Service Centers.
Annual vehicle inspection
The Ethiopian Transports Authority decides for all vehicles have to be annually inspected
for safety of the human life and economic disaster this inspection carried out in the
designated vehicle inspection center. Provides inspection service to all Toyota, Daihatsu
and Lexus vehicles.
Towing Service
MOENCO also provide towing service (dragging of a car) to assist our customers in the
event of vehicle collapse or malfunction.
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Internship Report 2012
The sale service provide those machines and Vehicles
Automotives
TOYOTA Yaris TOYOTA Hilux
DAIHATSU Terios
Constriction
Komatsu Excavator Komatsu Dozer
Agriculture
New Holland Tractor
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