Person centred healthcare- Rolfe’s Reflective Model
What?
Patient-centred care can be described as care that respects each patient's unique preferences,
requirements, and values and makes sure that patient values inform all clinical judgments.
(McCormack et al 2017) Person-centred care goes beyond just giving people what they want
or giving them information. It includes treating users of social and health services equally as
partners in the development, implementation, and evaluation of care. It also includes
respecting others viewpoints and taking into account their desires, familial situations, and
social contexts. Person centred care is the way the way professionals wish to change
themselves to be more flexible to meet people’s needs in a manner that is best for their
patients.
Now what?
Patient centred care is really about doing things with patients rather than doing things to
them. A significant component to high quality healthcare and also being a high quality
healthcare professional is to make sure the patient is involved in their own care. By getting
patients involved in their own care will hopefully get the patient more independent in looking
after themselves and therefore will reduce the pressure there currently is on the healthcare
system. Not only will person centred care increase the quality in health care it also has a
massive impact on the quality of the care. It can increase people's satisfaction with care and
their original beliefs with the health care system. It also can encourage people to live a
healthier lifestyle and give the healthcare professional confidence and satisfaction in knowing
they treated their patient with a patient centred care approach. The patient centred care
approach can also help develop a healthier relationship between professional and patient.
Having a healthy relationship will lead to better outcomes of the treatment as the patient will
be more comfortable and confident in their treatment knowing their involved in their care and
also their values are being taken into account in all clinical decisions. Although person
centred care seems as it could make a significant positive impact on our healthcare, person
centred care means different things to different people (Vahdat et al 2016). This highlights
how crucial it is to consider how to assess and implement person-centred care.
So what?
In order to be more person centred it is crucial to acknowledge what is important to our
patient. Ultimately I know now that providing safe and high-quality services requires making
sure that the patient has access to the necessary information regarding the diagnosis and
treatment. Giving patients the right information is a difficult procedure, but I know now it is
essential because of the beneficial effects it has on their ability to make decisions after getting
the required information. I am now adamant in my career and on my future placements to
always try implement a patient centred approach as it really is an important feature of being a
high quality healthcare professional.
References
1. Rolfe, G., Freshwater, D., Jasper, M. (2001) Critical reflection in nursing and the helping
professions: a user’s guide. Basingstoke: Palgrave Macmillan
2. McCormack, B., van Dulmen, S., Eide, H., Skovdahl, K. and Eide, T. eds., 2017. Person-
centred healthcare research. John Wiley & Sons.
3. Vahdat, S., Hamzehgardeshi, L., Hessam, S. and Hamzehgardeshi, Z., 2014. Patient
involvement in health care decision making: a review. Iranian Red Crescent Medical
Journal, 16(1).