ABSTRACT
This study was conducted to understand and identify the effects of reporting on
students’ oral communication skills. This features the contributing factors on the
improvement of their skills in oral communication that will be beneficial for all students
as it would be essential to them by giving them ideas and perspective on the effects of
reporting when it comes to the improvement of their oral communication skills.
A questionnaire was developed for this project consisting of four questions. After
distributing the questionnaires, the researchers conducted a follow up interview on some
respondents to clarify their answers. Based on the respondents’ answers on the questions,
the things that usually helped the respondents in acquiring good skills in reporting are
mainly practicing and knowing or studying the topic well, they also said that reporting
has a positive and negative effect on the way the respondents’ understand different
things, they also added that reporting in class can both gain and lose their confidence
because of different factors. Lastly, it can improve their skills because of the factors
affecting the way on how they understanding things and the level of their confidence. It
can also show no improvement at all because the factors don’t necessarily affect the
students’ skills in communicating orally.
The researchers found out that there are diverse effects that affected their skills
when it comes to speaking in front of many people, like the way they understand new
things and the level of their confidence are mainly the factors that are affected when they
are reporting in class. The information about the distinguishable effects of reporting to
students were enough to say that each factors had their own particular influences that
contributed to the students’ skills on oral communication.
Introduction
Oral communication is a way used to express ideas or opinions by speaking in
front of many individuals. It is a way to communicate with others while doing the
discussion or teaching the topic. Reports done by group or individually can show how
good the student’s oral and social skills because the ability of speaking in front and
expressing your ideas to discuss a topic can help in building up confidence and
experience that helps a student enrich in this type of social speaking.
Reporting is one of the example of the task that students usually do inside the
classroom. As defined by the Merriam-Webster Dictionary, reporting is telling people
about something or making a report about it. It can be a group or an individual report.
Reports are usually used for better understanding of discussions by self-studying and
expanding the students’ knowledge by sharing opinions and facts to other students. By
means of reporting in front of the class, the student can showcase his/her skill in
communicating effectively. Through reporting, it can assess if a student can speak
confident in front of the class and can deliver organized ideas through his/her own words,
and also to see if the student has the skill to interpret and analyze data and knows the
proper way to explain it in a way that everyone will understand.
Even though reporting is a way to improve one’s oral communication skill, it can
also have substandard effects. The researchers want to find out how reporting in class
affects students’ oral communication skill. Some students prefer not to speak in front
because they are afraid or shy to share their ideas. There are also students who can speak
confidently in front of the whole class without any hesitation. Since reporting is a
common task in school, the researchers seek to find how it can help students to face the
fear of speaking in front and learn ways how to cope with it. The researchers also want to
discover how reporting enhances a student’s skill in communicating effectively. Overall,
this study yearns to identify all the factors that have a significant effect to students’
performance on communicating orally and to distinguish if it is good or bad.
Statement of the Problem
This study aims to observe how reporting affects students’ oral communication
skills. This study sought to find out how it can affect a student's ability at oral
communication by means of finding out if the results will be good or bad. This is due to
that reporting in class can amend a better communication skills within the students or can
result into a bad perception of learning, specifically it answered the following question:
1. What accounts for the development of student’s skill in reporting?
2. How does reporting in class affects students’ way of understanding ideas?
3. How does reporting in class affects students’ level of confidence?
Scope and Delimitation
The study will be conducted at Cabanatuan City Senior High School, Sta.
Arcadia, Cabanatuan City. During the month of November 2019 to March 2020 of the
second semester of school year 2019-2020. The study covers only the effects of reporting
on students’ oral communication skills. The aspects that will be looked into are the
factors of reporting in class and in what way it influences students’ oral communication
skills. The study will be delimited to 10 students from Grade 11 STEM (Science,
Technology, Engineering and Mathematics) and ABM (Accountancy, Business and
Management) of Honorato C. Perez Sr., Memorial Science High School. 5 students will
be selected from Grade 11 STEM and the same process will be applied in choosing the
students from Grade 11 ABM.
Significance of the Study
The findings of this study may benefit certain groups and the benefits they may be
able to gain are as follows:
The students. This study will enable them to assess how reporting can affect their
performance in communicating orally. They will be able to know also if reporting has a
significant effect on their ability in speaking in front of other students. Moreover, this
study will help them assess their skills and know how far they can go in building good
communication through reporting in class.
The teachers. This study will help them to acquire knowledge on how the students can
enhance their skills in oral communication. The teachers will be able to assign task to the
students that will develop good oral communication skills among the students. In
addition, this study aims to help the teachers discover how oral communication can affect
the students’ level of confidence and to know if its effect is good or bad.
The future researchers. This study will guide them to have an idea about a similar or
related topic that they will conduct in the future. The future researchers will have a
reference in starting a new study. Furthermore, they will be able to improve this study
and can provide additional details.
Review of Related Literature
This study seeks to explore the certain effects of reporting in class on students’
oral communication skills. This chapter is designed to have an in-depth review of the past
studies that were already conducted that would either help this research or contradict it.
One study by Rajoo (2010) states that oral presentation or public speaking
is a form of communication which is intended to convey certain ideas or information. In
order to make effective oral presentations, certain communication skills need to be
employed so that the ideas, messages and information that have been created are easily
understood by the audience. However, in many classroom situations, it has been observed
that most students are not able to deliver effective oral presentations, even though they
may have done thorough preparations in written form. It is common to find most students
getting the jitters, which get even worse especially if oral presentations are part of their
coursework. Even though these students undergo courses that are specially designed to
develop the strategies and skills which are considered necessary for effective oral
presentations, many of them are still not able to deliver effective speeches.
Oral presentation skills are considered one of the most important proficiencies
needed for higher education and future careers. Results indicate that students experience
difficulties with their oral presentation at a medium level. Students still experience a
number of difficulties that are mostly related to fear of evaluation, avoidance of the
instructor’s eyes, and forgetting what they want to say. Indeed, students see “personal
traits” as the most important factor affecting their performances. (Al-Nouh, 2015)
A research study by Haber (2009) explains that the students’ oral presentations
should be encouraged as one among other tools for the preparation of students for their
future career. Students responded voluntarily that oral presentation of assigned reports by
individual students is beneficial as a learning tool. In line with that, some students
responded that they learned something new from others’ reports. Public presentations
enabled students to increase interaction and to receive immediate feedback.
Presentations can be student-centered, meaningful activities that students enjoy
doing. Students in these classes become more active learners and learn to enjoy taking
part in creating their own content for the class. These students viewed oral presentations
as a challenging, but rewarding task. Despite the challenges involved in using
presentations in the language classroom, these can be valuable activities in helping
learners improve their oral communication skills, develop their research skills, improve
their creativity, and gain confidence speaking in front of others. (Brooks and Wilson,
2014)
Cooperative learning has frequently been used in language classrooms, from in-
class task-based group work to group presentations. Research suggests that cooperative
learning provides mutual support, as well as successful and effective learning outcomes
of tasks. As learning is strongly related to strategies or approaches adopted to facilitate
one’s comprehension and production of the target language, the present study were to
investigate the use and influence of learner strategies in cooperative and individual
learning, such as oral presentations and the benefits of cooperative learning in improving
students’ speaking ability. (Chou, 2017)
According to Marzuki (2017 The appropriate technique applied in teaching
speaking can increase students’ participation to speak as well as to make them interested
to join the class. In fact, though several exertions have been done by English
lecturers in teaching speaking to gain adequate students speaking skill, the results still do
not meet our expectation. Many students still get difficult while speaking in front of the
class and lacks skills in communication.
A research study conducted by (Ali and Säberg, 2017) reveals that using tasks to
improve student’s communication skills is useful for building confidence and make more
comfortable conversations between the classes. Such as presenting focus group
discussions, describing semi-structured interviews and presenting ethical principles. The
methods used for this study helped the students to feel comfortable speaking to their other
classmates, using favorite topics about certain interests and using right expressions and
vocabularies helped them to feel more confident about communicating to other students.
The conclusion that can be withdrawn from this study is that teachers can help their
students to feel more confident by gradually giving them balanced activities and
appropriate tasks to challenge them.
The use of oral communication may cause embarrassment to the speaker but using
two languages to communicate with others is more stressful. The analysis of the study is
that self-confidence issues are affecting the learning gaps between the students. This
study also shows that students are being encouraged to speak to each other if they are
engaged in pair or group activities, although it is essential to raise learners’ awareness to
on being used to public speaking (Cunha, 2017)
According to Živković (2014) oral presentations are becoming an important part
of language teaching, especially in the university environment. Teaching students to
design effective oral presentations presupposes two goals, namely, enabling students to
function successfully in the future professional surrounding, and preparing them for their
possible further academic career. For both directions, the author of this text, an ESP
lecturer and syllabus designer, concludes from her own teaching experience that teaching
presentations is a necessity if students are to perform well both in professional and
academic settings. Since oral presentations involve multi-skills, a carefully planned and
constructed guideline will help develop students' receptiveness to oral presentations. By
making students aware of basic points, types, characteristics and styles of scientific and
technical communication, the paper is to serve as a starting point in an attempt to make
them expand and perfect their oral presentation skills.
The latest work by Sharma (2018) said that speaking is the first way to interact
with others in the social community. Furthermore, the success in learning a language at
first can be seen from the ability of the learner’s speaking. There are a lot of reasons why
they get difficulties in speaking, such as lack of ideas to tell, lack of vocabularies to
express the ideas, lack of the exposure to speak, and lack of the interesting teaching
method or technique that can motivate them to speak. This research was a collaborative
classroom action research whose main purpose was to know whether or not storytelling
strategy could improve the students’ speaking skill. Meanwhile, the specific purposes
consisted of describing: To implement storytelling strategy in 11th graders students at our
School to improve their speaking skill. To enhance their confidence in speaking skill and
create fluency in speaking. The result showed that there was an improvement on students’
speaking proficiency after the implementation of storytelling strategy. Storytelling
improved their comprehension, fluency, vocabulary, grammar, and pronunciation. Thus,
it can be said that storytelling strategy could improve students’ speaking skill.
Methodology
This chapter presents the research design, the sample and sampling technique of
the study, data gathering procedure, data analysis, research instrument and research
locale. Furthermore, a qualitative research is the most fitting design to give the
researchers the information that they need. Related literature studies was also used to
enhance the knowledge of the researchers and to figure out how to properly implement
the experiment. Overall, these are what makes the study most convenient.
Research Design
In order to research students’ perspective towards the effects of reporting on
students’ oral communication skills, this study employed a qualitative approach.
According to Mason (2002) qualitative research can explore a wide array of dimensions
of the social world, specifically the weave of everyday life. In this study, the researchers
wanted to know the effects of reporting to students and to know if it has a significant
effect on their communication skills.
The researchers used a special case study design called phenomenology, a
Phenomenological Study attempts to set aside biases and preconceived assumptions about
human experience, feelings and responses to a particular situation. This design makes you
follow a research method that will let you understand the ways of how people go through
inevitable events in their lives. According to Giorgi’s (2012) definition, the goal of
phenomenological research is to describe a lived experience rather than to explain or
quantify it in any way; it is to maximize the depth of the information collected which
makes less structured interviews the most effective. A Phenomenological Study was
selected because it seeks to understand how people experience a particular situation or
phenomenon. It allows the researchers to look into perceptions, perspectives,
understanding and feelings of those people who have actually experienced or lived the
phenomenon or situation of interest.
Data Gathering Procedure
To have a complete and accurate source of data, the researchers used surveys,
specifically questionnaires as an instrument to conduct this study.
Survey is the most popular data-gathering technique in quantitative and
qualitative research studies. It obtain facts or information about the subject or object of
your research. According to Matthers et. Al (2007) surveys are a traditional way of
conducting research as they are particularly useful for non-experimental descriptive
designs that seek to describe reality. As defined by Oxford Dictionary, questionnaires on
the other hand is a set of printed or written questions devised for the purposes of a survey
or statistical study. The researchers chose to use questionnaires to gather the response of
the respondents
Instrumentation
In order to obtain a more precise and accurate information and knowledge about
the respondents, the researchers disseminated questionnaires that helped the respondents
to have a full participation on the said research study.
The researchers made a letter for the approval to conduct the study at
Honorato C. Perez Sr., Memorial Science High School. Then the researchers distributed
questionnaires to the 10 respondents from Grade 11 STEM (Science, Technology,
Engineering and Mathematics) and Grade 11 ABM (Accountancy, Business and
Management) students from Honorato C. Perez Sr., Memorial Science High School after
securing the letter of approval. The researchers conducted some follow-up interview to
some certain students to validate their responses. The instruments were retrieved after
they were finished answering
Sample and Sampling Techniques
The sample from this study was from the population of Grade 11 students of
Honorato C. Perez Sr., Memorial Science High School. The target sample was restricted
to 10 students from Grade 11 STEM (Science, Technology, Engineering, and
Mathematics) and Grade 11 ABM (Accountancy, Business and Management).
This resulted in the selection of non-probability sample as the researchers want to
choose subjects based on the purpose of the study, and in some cases, on the sole
discretion of the researchers.
Purposive or judgmental sampling was utilized in this study. The objective of this
sampling is to purposively select those who are the right match for the study. The
researchers will choose people whom could correspond to the objectives of the study, like
selecting those with rich experience or interest in the study. It is a non-random technique
that does not need underlying theories or set of number of informants.
Research Locale
The study was
conducted at Sta.
Arcadia, Cabanatuan City, Nueva Ecija. The respondents of the said study are students, if
not a resident of Cabanatuan City, live near the city.
Figure 1. Map of Cabanatuan City Senior High School.
Data Analysis
In analyzing and understanding the data collected from the respondents, the
following quantity was employed.
By the set of the questionnaires provided, the researchers can collect the data
needed for the said study. The data was analyzed of what effects does reporting give to
students and how can it affect their skills on oral communication. After that, the
researchers can see if there are any congruence and differences in their answers that gave
us the findings of the study.
Research Instrument
The instrument used was a researcher-made questionnaire to gather the needed
data from the respondents of the study. The draft of the questionnaire was drawn out
based on the objectives of the said study. In the preparation of the instrument, the
requirements in the designing of good data collection instrument was considered. For
instance, questions describing the situation or issues pertaining was toned down to
accommodate the knowledge preparedness of the respondents. The questions are as
follows: (1) What are the things that usually help you to develop good skills in reporting?
(2) Does reporting in class affects your way of understanding things? If yes how and
why? If no, why? (3) Does reporting in class affects your level of confidence? If yes how
and why? If no, why? (4) Overall, does reporting helped you in improving your skills in
oral communication? If yes how and why? If no, why?
Results and Discussion
This chapter presents the result, analysis and interpretation of data gathered from
the respondents and discusses an in-depth exploration of the research problem. Its
findings were based in the data gathered through the transcript of questionnaires and
emerged as the themes that serves an answer to the research problem.
The answers of the respondents indicated that there are several factors that affects
their skills in oral communication through the use of reporting. In line with that, the
researchers found out that there are diverse factors that affected them throughout their
different experiences when it comes to reporting in front of the class. The information
about the effects of reporting to students’ oral communication skills that the respondent
provided were enough to say that each of the respondents had their own particular
influences and experiences.
The data that the respondents share which include the effects helped the
researchers to arrive into different findings and can be categorized into the following:
Reporting in class
As said in the questionnaire, the respondents were asked the things they usually
do to acquire good skills in reporting. According to an article from Oxford Royale
Academy, these skills are usually developed while you were studying and it will help you
to have a big foundation when you started working. However, a lot of people lack the
ability to communicate effectively and some suffer from anxiety. When asked what are
the things they usually do, most of the respondents answered that practicing helped them
to develop good skills in reporting, they also mentioned that practicing in front of a
mirror helped them a lot. In simple words, it all starts by practicing your skills. One of the
respondents stated that in acquiring good skills in reporting, the reporter should practice
being good in front of the audience and think clearly for a way to interact with them. The
researchers can conclude that practicing helped them to be clear and concise while
reporting and be an effective speaker. Another answer from a respondent stated that
knowing the topic or the material well will help you develop good skills while reporting.
If the first step is understanding your topic, the next is reading the material you need for
reporting. One respondent answered that by reading books and also watching news in
television helped him/her to develop his/her skills in reporting in front of the class, that
statement was supported by another answer from a respondent saying that searching for
related topics about the topic will help expand the knowledge the speaker has for it to be
an effective reporting. Reading regularly is considered to be the best practice that can
enhance or develop one’s skill in reporting. That involves reading English literature,
newspapers, magazines and many more. In line with that, reading a lot can help improve
the thinking process of the speaker and enhance sharpness in gathering ideas. In
conclusion, the researchers believe that practicing and knowing the topic well are some of
the factors that helped the respondents to acquire good skills in reporting.
Effects of reporting on the way of understanding things
According to Kirst (2017) the main purpose of communication is to transmit
thoughts and beliefs to another person. The researchers asked the respondents if reporting
in class affects the way they understand things. Most of the respondents said that the
effect is positive because most of them tend to learn something new and enlightens them
about the things they don’t know. Since reporting is considered as an example of oral
communication, it has the process to express ideas and thoughts through the medium of
speech and plays a crucial role in the life of students. The researchers can conclude that
reporting was effective if it can affect the perspective and belief of an audience, in a way
that they will learn something new and help them gain knowledge. Effective reporting
can be achieved if the speaker has the ability to be clear and precise at all time. The
substance of a presentation should be relevant to the audience and the goals of the
presentation. Simplicity of the message is a good factor in effective reporting, the
message is direct and proportional to clarify the message of the presentation. However
there are some instances that the effect is not positive at all, some respondents mentioned
that reporting in class sometimes hinders their understanding of things and made them
confused. This is possible if the speaker is not an effective reporter, or on the other hand,
the speaker didn’t research enough about the topic resulting into a negative way of
understanding things. A good communicator needs to keep his/her audience engaged on
the topic and cause impact by observing the feedbacks of the audience. The researchers
can conclude that reporting affects the way of understanding of students’ in both positive
and negative way.
Effects of reporting on the level of confidence
Confidence is another vital aspect of good communication. A person may know
the subject and yet not communicate adequately if he lacks confidence. The respondents
were asked if reporting affects their level of confidence. Most of them answered that they
gained confidence when they start to report in front of class. If you are reporting, you
need to get the attention of your listeners. One respondent said that piquing their interest
can help you deliver an effective report. In order to get the attention of your listeners, you
need to show that you are confident enough to stand in front and deliver a spectacular
report. Aside from that, one respondent said that it will help you gain experience to make
you less nervous on your next reporting. Another is it helps you to have courage to
present in front of others and overcome your shyness that will help you to gain more self-
esteem. Reporting may be a hard task but if you are confident enough, you can be an
effective speaker. Speaking in front of many people helps the speaker to build connection
and interact with them and eventually, the speaker can get used to it and will no longer
feel nervous. But some respondents don’t agree that reporting helped them increase the
level of their confidence, some respondents said that they tend to get shy and nervous
around people and decreases the remaining level of confidence that they have. Some
respondents said that they are not used to speaking in front and tend to have anxiety when
they need to speak in public. The researchers can conclude that reporting can not only be
helpful to gain confidence but it can also be a reason to lose confidence.
Improvement on Oral Communication Skills
According to Farooq (2015) oral communication is a way to express your ideas
and knowledge to others, it is of equal importance in business as well as in an academic
career, and is the key to success. People having good speaking skills are the best option to
convey messages. Some people lack verbal communication skills, and thus are phobic to
speak in front of public. The researchers asked the respondents if they noticed some
improvement on their skills in oral communication through reporting in class. The quality
of having a good oral communication refers to the fact that how effective will be the
communication in achieving goals. The quality of communication can be checked by
considering the content and the medium through which it is conveyed. Most of the
respondents said that they have some improvements when it comes to their skills in oral
communication. They mentioned that they enhanced their skills in public speaking, have
a chance to interact with others, overcome their anxiety and made themselves more
confident. In that case, the researchers can conclude that through reporting, students can
improve their skills when it comes to oral communication. However, one respondent said
that reporting is not really a factor because he/she is totally social by nature. There are
also instances like that where some people are born social and knows how to
communicate effectively without trying too hard. But since oral communication’s main
goal is to express and leave an impact to the beliefs of the audience, a speaker needs to
consider a lot of factors to improve his/her skills. Therefore, the researcher can conclude
that students can practice their skills in oral communication through reporting in class
and contribute a big help for them to develop and enhance their skills in the future.
Conclusion and Recommendations
Conclusion
The following are the conclusions drawn from the results of the study:
1.) The question that asked what are the things that usually students do to develop
good skills in reporting obtained the statement saying that the things that usually
helped the respondents in acquiring good skills in reporting are mainly practicing
and knowing or studying the topic well.
2.) The question that asked if reporting in class affects students’ way of
understanding things obtained the statement saying that reporting has a positive
and negative effect on the way the respondents’ understand different things.
3.) The question that asked if reporting in class affects students’ level of confidence
obtained the statement saying that reporting in class can both gain and lose their
confidence because of different factors.
4.) The question that asked if reporting in class helped them improve their skills in
oral communication obtained the statement saying that it can improve your skills
because of the factors affecting the way of understanding things and the level of
confidence. It can also show no improvement at all because the factors don’t
necessarily affect the students’ skills in communicating orally.
Recommendations
On the basis of above findings, the following recommendations are hereby made.
1.) The study aims to understand and identify the effects of reporting on
students’ oral communication skills. However, this was only made possible
through questionnaires. To have a better understanding of the study’s findings,
it is recommended for the future researchers to conduct a one-on-one
interview for deeper and more precise information.
2.) The study was conducted in such a short period of time and had some
conflicts such as the small number size, the future researchers are
recommended to conduct this dissertation in a longer period of time so they
can have more respondents and can analyze each subject’s answers thoroughly
and more precisely.
3.) The study would be more efficient and effective if the questionnaire is more
precise and tackles more questions that will evidently have more answers that
are specific.
4.) The study would be more reliable and credible if the views and opinions of the
teachers were gathered also. It is recommended to conduct also an interview
to certain teachers so that the results will be more varied and diverse.