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Xpert® Calibration
GXCAL-5

301-1520, Rev. A September 2012

This product is sold under license from Molecular Probes, Inc.
Copyright ©2012 Cepheid.

Trademark Information
Cepheid®, the Cepheid logo, GenXpert® and Xpert® are registered trademarks of Cepheid.
Adobe® and Reader® are registered trademarks of Adobe Systems Incorporated.
Windows® is a registered trademark of Microsoft Corporation.




Cepheid
904 Caribbean Drive
Sunnyvale, CA 94089-1189
USA
Phone: +1.408.541.4191
Fax: +1.408.541.4192
Xpert® Calibration (English)

Important: Read and understand this entire document before performing the data collection procedure.
Proprietary Name
Xpert Calibration

Common or Usual Name

Xpert Calibration

Intended Use
The Xpert Calibration kit is part of a calibration, verification, and hardware test system for 6-Color GeneXpert modules. The Xpert
Calibration kit is used to recalibrate the optical system, verify the thermal system and perform a series of system-level tests to ensure full
system functionality within Cepheid’s instrument servicing specifications. One calibration cartridge is used to calibrate a single module
in conjunction with the Xpert Calibration Software.

Summary and Explanation

The GeneXpert (GX) module is the basis for all GeneXpert instrument systems worldwide. Each GX module requires recalibration
after every 2,000 PCR tests or 1 year of utilization, whichever comes first.
The Xpert kit includes reagents for the optical recalibration and performance verification of the module. Probe Check Controls (PCCs)
verify reagent rehydration, PCR tube filling in the cartridge, probe integrity, and reagent stability. Thermal performance is verified via
proprietary thermal probe chemistries, and module hardware performance is tested and verified by a suite of subsystem-specific tests
which exercise all critical elements of the GX module.
The calibration process consists of two phases. The first phase is the execution of module testing using the cartridges contained within
this kit. The second phase consists of Cepheid Quality Assurance Review, followed by the issuance of an activation code to enable each
module’s new calibration interval. The Xpert calibration process is not complete until the activation code is applied to the system.

Reagents and Instruments

Materials Provided
The Xpert Calibration kit contains the following:

Xpert Calibration cartridges with integrated reaction tubes 5 per kit

Each cartridge contains the following materials:
• Bead 1 1 per cartridge
• Reagent 1 1.0 mL per cartridge
PI CD 1 per kit
Data CD 2 1 per kit

Note: Safety Data Sheets (SDS) are available at www.cepheid.com/tests-and-reagents/literature/msds or

www.cepheidinternational.com/tests-and-reagents/literature/msds.
Storage and Handling
• Store the Xpert Calibration cartridges at 2-28 °C.
• Use the cartridge within 48 hours of opening the foil pouch.
• Discard cartridges that have been removed from their foil-wrapped pouches outside of the approved usage interval.
• Do not use cartridges that have passed the expiration date.
• Do not open a cartridge lid until you are ready to perform testing.
• Lid must be opened (vented) prior to use of cartridge; however, no sample is required for calibration.
• Discard all used and unused cartridges once the GX Calibration session is completed.
Note: Contents of cartridges are non-hazardous.

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Xpert® Calibration (English)

Materials Required but Not Provided

• GeneXpert Dx or Infinity System with Cepheid-supplied computer and barcode scanner.
• 6-color GeneXpert instrument.
• Xpert Calibration Software CD 1 (Xpert Cal 1.0 or higher)
Limitations
• For use only with 6-Color GeneXpert modules (running GeneXpert Dx software version 4.0 and above). 4-Color GeneXpert
modules (including Bio-threat modules) and Dual-Cal modules cannot run Xpert Calibration and must be calibrated by Cepheid
Service.
• Use of the Xpert Calibration kit does not guarantee that the GeneXpert instrument will be free of hardware failures, nor does it take
the place of a Cepheid Service contract.
Warnings and Precautions
• Follow your institution’s safety procedures for working with chemicals.
• Do not add sample or other reagents to the Xpert Calibration cartridges.
• Do not use a cartridge that has a damaged reaction tube.
• Do not use cartridges from visibly damaged or compromised foil pouches.
• Contact Cepheid Customer Service for replacement of damaged kit contents.
• Do not use a cartridge if it is dropped.
• Each single-use Xpert Calibration cartridge is used to process one test. Do not reuse spent cartridges.
• Do not open a cartridge package or break the lid seal until you are ready to perform testing.
• Allow the Xpert Calibration cartridge to come to room temperature prior to use if it has been placed in cold storage.
• Do not store single cartridges. Cartridges left over from an Xpert Calibration session, including pouched/unopened cartridges
should be discarded along with spent cartridges.
• Do not use cartridges whose shelf life has expired. The system will detect expired cartridges and abort the test.
• Once a cartridge barcode has been scanned, do not substitute another cartridge in place of the scanned cartridge.
• If using an internet-enabled Xpert Calibration, up-to-date antivirus software must be installed on the desktop or laptop computer
with updated virus definition files, prior to executing Xpert Calibration.
Assistance and Contact Information
For a complete listing of Cepheid technical support, service support, sales support, and headquarters contacts, please see page 44 of this
document.

2 301-1520, Rev. A September 2012

 Assistance and Contact Information

Table 1. Software Buttons, Icons and Symbols

Symbol Definition

Information. Click on this icon to obtain additional information. Displays the

Information Key workspace screen which has an explanation of the various module
icon displays.

Continue. This icon is located at the bottom of most screens. Click on this icon to
advance the display to the next screen.

Continue to End. Clicking on this icon moves the user to the last screen.

Exit. Exits the Xpert Calibration application.

About. Brings up the About screen which brings up the name of the software, the
software version number, copyright notice, etc.

Home. Go to the Home screen.

Repeat/Retry. Retry loading a calibration cartridge to attempt to calibrate a module

that has had an unsuccessful test of a minor nature or if the cartridge has not been
vented by the user. Used on the ‘Calibration Test’ screen.

Back. Clicking on this icon takes the user to the previous screen.

Cancel. Cancel the current operation. In most cases this will mean going back to the
previous screen. In some cases, it may mean going back to the screen before the
one that started the current operation.

Un-selects all modules for calibration. If you only want to calibrate a few modules,
you may deselect ALL of them, and then reselect only the ones you wish to
calibrate. Used when an administrator or service engineer has logged in.

Select all of the modules for calibration. The default setting for the system. Also used
when an administrator or service engineer has logged in.

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Xpert® Calibration (English)

Table 1. Software Buttons, Icons and Symbols (Continued)

Symbol Definition

Connectivity Status. Indicates the GeneXpert is connected to the internet.

Connectivity Status. Indicates the GeneXpert is not connected to the internet.

Skip Current Module. Skip the current module and do NOT attempt to calibrate the
current module. Used on the ‘Load Calibration Cartridges’ screen.

Skip Current Module. Skip the current module and do not attempt to calibrate the
current module. Used on the ‘Load Calibration Cartridges’ screen

Skip Remaining Modules. Skip all the remaining modules and do NOT attempt to
calibrate them. Used on the ‘Load Calibration Cartridges’ screen

Indicates a module with a calibration test in progress.

Indicates a completed module calibration test.

Retest required. Indicates an incomplete calibration data collection. A message will

notify the user that the test must be rerun. A further message will indicate if the
existing cartridge can be reused for the test or if a new cartridge must be used.

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 Assistance and Contact Information

Table 1. Software Buttons, Icons and Symbols (Continued)

Symbol Definition

Service required. Contact the Cepheid Authorized Service Provider (ASP).

Module will no longer be available to run Xpert assays until serviced.

Burn. Burn a CD containing the collected calibration information (for users without an
active internet connection).

Start Calibration Process. Leads the user through the calibration process.

Enter Activation Code. Go to the ‘Enter Activation Code’ screen.

Activation Status. Launch the Adobe® Reader® to review the calibration certificate
on the ‘Activation Status’ screen.

Upload Calibration Data from File. Go to the ‘Upload Calibration from File’ screen.

Upload Calibration Data from CD. Go to the ‘Upload Calibration from CD’ screen.

View Calibration Certificate PDF. Launches the Adobe Reader to view the calibration
certificate.

Read Calibration Code. Open a file to read the calibration code.

Scan. Turn the barcode scanner on, and accept the next scanned input.

View and Print. Launch the Adobe Reader so you can view and then print a PDF file.

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Xpert® Calibration (English)

System Preparation
Note: Prepare the system for calibration by following one of the three procedures listed in this section for the GeneXpert Dx, the
Infinity-48, Infinity 48s or the Infinity-80.
GeneXpert Dx Preparation
1. Exit the GeneXpert Dx software.
2. Go to Data Collection Procedure - Dx and Infinity on the next page of this document.
Infinity-48 Preparation
1. Perform the steps in Appendix A in this document to put an Infinity-48 into Manual mode from Automation mode.
2. Go to Data Collection Procedure - Dx and Infinity on the next page of this document.
Infinity-48s or Infinity-80 Preparation
1. Exit the Infinity System software.
2. Open the glass doors following the instructions in the Infinity Operator Manual.
3. Go to Data Collection Procedure - Dx and Infinity on the next page of this document.

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 Data Collection Procedure - Dx and Infinity

Data Collection Procedure - Dx and Infinity

Important: Before collecting data, be sure to prepare the system for calibration as described on the preceding page.

Internet-connected users should verify their system’s connectivity status prior to beginning the Xpert calibration
process.
Note: Use care in inserting the CD into the CDROM drive. Be sure the CD is fully seated in the tray before closing the drive door.
Note: All screens displayed and reports generated in this program are in English only.
1. Place the Xpert Calibration Software CD 1 in the computer connected to the GeneXpert Dx instrument, or in the kiosk computer
for the Infinity.
2. This step varies with the operating system installed on your computer:
• Windows XP: On the computer desktop, right-click the My Computer icon and a drop-down menu will appear. Click Explore,
then right-click on the applicable drive letter for your CD drive.

Select Explore from the drop-down menu, and the files located on the CD will then be displayed.

Find and right-click the XpertCalibration.exe application, and when the drop-down menus appears, click Open to launch the
software.
• Windows 7: On the computer desktop, right-click the Computer icon and a drop-down menu will appear. Click Open, then
right-click on the applicable drive letter for your CD drive.

Select Open from the drop-down menu, and the files located on the CD will then be displayed.

Find and right-click the XpertCalibration.exe application, and when the drop-down menus appears, click Open to launch the
software.
Note: The software may take some time to load from the CD.
3. Log in with your GeneXpert Dx or Infinity designated USER NAME and PASSWORD (previously assigned to you by your
system administrator). After entering your login information, click the forward arrow button at the bottom of the screen to advance
to the next screen (the Xpert Home screen). See Figure 1.
Note: The user name and password are the same ones you used for the GeneXpert Dx or Xpertise software.

Enter your designated USER NAME

and PASSWORD as assigned by
your system administrator.

This button, located at the

bottom of most screens, is
used to advance to the
next screen.

Figure 1. Xpert Calibration Login Screen

In case of a login error, the following screen will appear. See Figure 2.

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Xpert® Calibration (English)

Figure 2. Login Error Screen

4. If a login error occurs, recheck the USER NAME and PASSWORD entries for errors. If necessary, reenter the information and
retry. After entering your login information, click the forward arrow button at the bottom of the screen to advance to the next
screen (the Xpert Home screen).
5. Obtain a sufficient number of cartridges for the number of module to be tested.
Important: Do not open cartridge packages until you are ready to scan the cartridge barcodes (in step 14).
Note: Only an Administrator can exclude (deselect) individual modules from this calibration test. When determining the number of
cartridges that will be needed for this test, the user should be aware of the number of modules that they will be calibrating.
6. Click the Collect Calibration Data icon on the Home screen (See Figure 3). After a few seconds, the first Contact Information
screen (Figure 4) will appear.

Start Calibration Icon Indicates Internet

Access Status
User Name

For Use only by an

Authorized Service
Provider (ASP)

Figure 3. Home Screen

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7. When the first of two Contact Information screens appear (see Figure 4 and Figure 5), fill out the fields in the two screens. Use the
large navigation arrows at the bottom of the screens to move between the two screens.

Note that fields marked with “*“are mandatory fields.

Figure 4. Contact Information Screen - Page 1

In this mandatory field,

enter your Authorized
Service Provider’s ID
code. The ID code is
four characters. as
Clicking on this icon described in the
will take the user back note below.
to the first Contact
Information screen This code should be
provided by your ASP.

Clicking on this icon

will take the user
to the Open Module
Doors screen

Figure 5. Contact Information Screen - Page 2

Note: The ASP-provided ID code for the Service Provider on the Contact Information screen consists of four characters. (As examples
for the United States, use US, followed by two digits, such as US01, US28, etc.).
8. When all information has been entered, click the forward arrow button at the bottom of page 2 of the Contact Information screen.
The Open Module Doors screen will appear. See Figure 6. Manually open all module doors to enable cartridge loading.

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Xpert® Calibration (English)

Clicking on this icon

will take the user
to the Module
Preparation screen

Figure 6. Open Module Doors Screen

9. After opening all the module doors, click the forward arrow button at the bottom of the screen. The Module Preparation screen
will appear briefly, showing the message, “Please, wait. Modules are being prepared.” See Figure 7.
Important: Note that the Module Preparation screen may appear only briefly, with its length of visibility determined by the
number of modules being calibrated. The next screen you see will be the screen shown in Figure 8, the Select
Modules screen.

Note that this screen may not be seen,

because it appears only very briefly,
depending on the number of modules
being calibrated.

Figure 7. Modules Preparation screen

10. Follow the on-screen software instructions. By default, all detected modules will be marked as selected for calibration.
Note: A Basic User cannot deselect modules to exclude them from this calibration test. Only an Admin can click on individual modules
to exclude them from calibration, if required. For excluded modules (not selected for calibration), the door position (open or
closed) does not matter.

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 Data Collection Procedure - Dx and Infinity

In Figure 8, two screens are displayed. The screen on the left shows the screen an Administrator would see in which individual
modules can be deselected from calibration. The screen on the right shows the screen a Basic User would see where no deselection
can be done. To move to the next screen, click the arrow at the bottom of the screen.

Administrator screen Basic User screen

Admin Only: To exclude a module Click this arrow to proceed


from test, click on the mark to the next screen Note: Three modules have been selected for
calibration testing in these two examples
for each module to be excluded.

Figure 8. Select Modules Screen - Administrator and Basic User Screens

Important: GX-XVI and Infinity systems only: When selecting modules on screen, note which module lights are blinking on the
system as you select each bank.
11. After configuring the modules, click the arrow button at the bottom of the screen. If you are logged on as an Administrator, the
Confirm module selection screen appears. See Figure 9. If you are logged on as a Basic User, this screen will not appear (Skip to
step 12).

Module selection is
shown here. In this
example, one
module is selected
for calibration.

If module selection
is correct, click here
to proceed to the
If the module selection next screen to scan
is incorrect, click here cartridges.
to return to the
previous screen to
make changes.

Figure 9. Confirm Module Selection Screen - Administrator Use Only

12. If all modules have been excluded in the above step by mistake, the following screen will appear (Figure 10), advising you to start
over by returning to the Home screen or exiting the program.

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Xpert® Calibration (English)

Click this icon to

return to the
Home screen

Click this icon to Exit

the program

Figure 10. Error Screen - No Modules Selected

13. After confirming your module selection, you will advance to the Scan cartridge screen, where you will be prompted to scan the
barcode on the Xpert Calibration cartridge.
Note: Verify you have enough cartridges on hand to perform the calibration procedure for the desired number of modules.
Important: In step 14 and step 15, do not remove all cartridges from their packages at one time. Instead, remove a single cartridge,
scan that cartridge, then vent and load that cartridge into an open module before opening the next cartridge pouch.
14. Remove the test kit cartridge from the package for the module you’ve previously selected, opening only one cartridge at a time.
15. Scan the cartridge barcode. Figure 11 shows a cartridge barcode being scanned. Do not substitute a cartridge with another after it’s
been scanned.
Note: If the barcode cannot be scanned because it is smeared or damaged, skip the cartridge and contact your ASP for a replacement
cartridge, if necessary. If the barcode scanner is damaged, missing or incorrectly configured, contact your ASP for guidance.

Scanning the
cartridge barcode

Note: To avoid inserting a wrong

cartridge into a module, do not set
the cartridge aside after it has been
scanned. In one operation, scan
the cartridge barcode, vent the
cartridge and insert it into the
next available (lighted) module.

SKIP icon
Click this icon to skip the
cartridge just scanned.

Figure 11. Scanning the Cartridge Barcode Screen

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 Data Collection Procedure - Dx and Infinity

a. After scanning the barcode of the cartridge, ensure you open (vent) the cartridge lid and then close it for each cartridge as
directed by the software in step b through step e below.
Important: Do Not add a sample or reagent to the cartridge. Use ONLY the cartridges in the calibration kit provided.
Note: After a cartridge barcode is scanned a green light will blink on the system above the module door where the cartridge will be
loaded.
Note: If, for some reason, you want to skip the cartridge just scanned, click the SKIP button at the bottom of the screen. An overlay,
shown in Figure 12, will appear, asking for confirmation on skipping the cartridge. To SKIP the cartridge, click the forward
arrow at the bottom of the screen. To proceed without skipping the cartridge, click the “X” icon at the left bottom corner of the
screen. You are urged to rescan a cartridge (or substitute a new cartridge if necessary) to ensure a module is not skipped.

Click to confirm you want

Click to “undo” the SKIP to skip the cartridge
selection and proceed with just scanned.
opening, venting and loading
the cartridge into a module.

Figure 12. Confirm skip Screen

b. Venting the cartridge (shown in Figure 13), for two seconds is sufficient. This screen is animated, showing the cartridge lid
being opened and closed. After venting, click the forward arrow at the bottom of the screen to continue.

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Xpert® Calibration (English)

Opening the cartridge

Closing the cartridge

Important: If a cartridge is not vented

before testing, the test will
be unsuccessful.

Figure 13. Venting the Cartridge by Opening and Closing the Cartridge Lid - Animated Screen
c. Close the cartridge lid and ensure the module door is fully opened to receive the cartridge.
d. Load the cartridge into the module (with the cartridge reaction tube facing away from you), as directed by the software screens.
See Figure 14.
Note: Be sure to load scanned cartridges in sequence in the next available module. This will avoid loading cartridges in the wrong
location or leaving modules empty.

The blinking green light above

the module door indicates the
correct module loading location

Loading the cartridge into the

module after closing the lid

Figure 14. Loading the Cartridge into the Module

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 Data Collection Procedure - Dx and Infinity

Press firmly on the module door after loading the

cartridge, ensuring the door is fully latched.

If a module door will not close and latch, click

the SKIP button at the bottom of the screen to
abort testing that module and move on to the
next module and continue testing.

Important: Be sure to remove the cartridge from

a module whose door will not latch before
proceeding. Notify your ASP of the malfunctioning
module door latch so it can be serviced.

Note that the door on a module without a

cartridge loaded will not latch. That door can
be left in the open position when running
the other loaded modules.

Figure 15. Loading the Cartridge into the Module - Animated Screen
e. If you are calibrating additional modules, continue by scanning the next cartridge. Place each individual scanned cartridge into
the next selected open module, pressing the module door securely closed until it latches. As each module door is closed and
latched, data collection will automatically start on that specific module. The blinking green light above the module will then
become steady green, indicating that calibration testing has started.
Important: If a module door is not closed completely (until it latches) after loading a cartridge, the screen will continue to display
a message to insert a cartridge, and the calibration test will not run. 

If you are unable to close and latch a module door after several tries, press the skip button at the bottom of the screen
to skip the module with the faulty door and move ahead. Notify your ASP so the module can be serviced.
16. Calibration will take approximately 20 minutes to complete after the final module has been loaded for testing. When the calibration
test begins, the Data collection in progress screen appears, as shown in Figure 16.
Important: If necessary, a retest of a previously run module may be started without waiting for the present module to complete its
test, as described in step b through step d under step 17.

Countdown clock, showing

estimated time to test
completion (20 minutes)

Note: In this example, one

module is being tested.

Do not exit the software program

while data collection is in progress!

Figure 16. Data Collection Screen

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Xpert® Calibration (English)

17. After test completion, the module door will open and the light above the module will turn off. Screens similar to those shown in
Figure 17 or Figure 18 will appear. Press the right arrow to continue.
a. Figure 17 shows the completion of a successful calibration data collection. 

When the test is complete, click the forward button at the bottom of the screen to begin uploading calibration test results to the
Xpert Connectivity Center.

Click to continue to next screen.

Note: In this example, one

module is being tested.

Figure 17. Test Completion screen - Successful

b. For all users: If the test was unsuccessful, the screen shown in Figure 18 will appear, showing module status. A test retry must be
performed.

Module test unsuccessful. Test must

be rerun using either the same
or a new cartridge, as instructed
by the on-screen display.

Note: In this example, four

modules are being tested.

Retry Icon
Click to retest the module.

Figure 18. Test Completion Screen - Unsuccessful Module Calibration Example

c. If the arrow at the bottom of the screen is pressed when there is an unsuccessful module test displayed (as shown in Figure 18),
the Confirm continue screen will appear. See Figure 19.

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To return to the Press retry or continue

Screen to retest the flagged module,
click the “X” icon.

To continue without retesting the flagged

module, click on the right arrow at the
bottom of the Confirm continue screen.

Figure 19. Confirm continue Screen Overlay

You have the option of continuing by pressing the right arrow on the Confirm continue Screen overlay. Choosing this option
will result in the flagged module not being retested, and you will begin uploading calibration data as described in step 18.
Another option is to return to the Press retry or continue Screen to Retry (retest) the flagged module by clicking on the red “X”
icon at the bottom left of the Confirm continue screen. The Retry procedure is described in step d which follows.
d. If the Retry icon (shown above in Figure 18 at the bottom of the screen) appears, click the Retry icon and you will return to the
Scan Barcode screen (Figure 11) to complete the retest on the affected module(s).
Note that the retest can be of two possible types:
i Retry with the same cartridge: For example, a message may appear telling you to vent the cartridge, rescan it, and put it
back in the module.
ii Retry with a new cartridge: If the cartridge was defective, or had already been used, you will be asked to replace it by scan-
ning the barcode on a new cartridge, venting it, and loading it into the module.
Note: During the course of running retests, modules may need to be skipped if the user runs out of Xpert Calibration cartridges. Please
contact your ASP for additional Xpert Calibration cartridges. Rerun Xpert Calibration on any modules that were skipped.
Note: At the completion of the Xpert Calibration data collection process modules determined to require service will be flagged as
locked to further use. Please contact your local ASP for further assistance in replacing modules requiring service. A module
requiring service can be identified by this module icon:

18. After successful test completion and calibration data collection, click the forward arrow to display the screen shown in Figure 20, if
you have an active internet connection.
Note: With a functioning internet connection, the system should proceed normally (with step 19), and the activation certificate should
begin downloading, as shown in Figure 22.

However, if you have never been internet connected, or have lost your functioning internet connection sometime during the
calibration test, a Download activation code error screen (Figure 21) will appear instead, instructing you to write calibration data
to a data CD to send to your ASP. In this case, skip to the instructions beginning at step d (under step 24) of this procedure to
continue as a user without an internet connection.

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Xpert® Calibration (English)

Figure 20. Uploading calibration data Screen

Click this icon to move to the

Write Calibration Data to
CD screen. See Figure 29.

Figure 21. Download activation code error Screen

19. When the calibration data has finished uploading, a Quality Assurance check will be performed on the data. If the check is
acceptable, the activation code certificate will automatically download. See Figure 22. 

If the test is not acceptable, the affected module(s) will require service and will be locked to further use. Please contact Cepheid or
your local ASP for further assistance.

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Figure 22. Downloading activation certificate Screen

20. After the Activation Code Certificate has downloaded, the Activation Code will be applied to each successfully tested module, and
those modules will then be identified with a “+” symbol. See Figure 23.

As the activation code is applied

to each module, a plus (+) symbol
is added to the green module
image.

Note: If the Service Required icon

(see below) appears instead of the
“+” sign on the green module, you
must call your ASP for service.

You will no longer be able to use

that module to run Xpert assays
until the module is serviced.

Note: In this example, eight

modules are being calibrated.

Figure 23. Applying Activation Code screen

Note: In the screen shown in Figure 23, some modules may display the service required icon or may be grayed out if they were skipped.
21. After all the activation codes have been applied to the successfully-tested modules (those green modules which appear with the plus
symbols applied), the Activation complete screen will appear. See Figure 24. This screen shows the location of the Calibration Data
report, which is available for review, if desired.

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Xpert® Calibration (English)

Review Activation Status button

Review Certification button

Location of calibration reports

Figure 24. Activation complete screen

22. Remove and discard all calibration cartridges. Do not save partial kits (all unused cartridges must be discarded).When complete,
click the Exit icon at the bottom of the screen to exit the program. See Figure 25.

Exit Program

Figure 25. Exiting Screen

23. Note that in certain situations, the following screen may appear, asking for exit confirmation.

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 Data Collection Procedure - Dx and Infinity

Click to abort the exit command Click to confirm and exit the program

Figure 26. Confirm Exit screen

This completes the Remote Calibration Test for an internet-connected user.
Note: Contact your Authorized Service Provider concerning modules requiring service.
Note: To view your calibration results, see step 21 and Figure 24, which shows the file path and location of calibration results and the
certification PDF and the failed module report.

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Xpert® Calibration (English)

24. For Non-internet Connected Users:

For Non-internet connected users, you should have completed step 1 through step 15 to collect data before starting this section.
Note: See step 18 of this procedure section for internet-connected users.
a. This section begins with the Data collection in progress screen, which is similar to the screen shown in Figure 16 for internet-
connected users,

Icon Indicates There is No

Internet Connection

Countdown clock, showing

estimated time to test
completion (13 minutes)

Figure 27. Data collection in progress Screen

b. After test completion, the module door will open and the light above the module will turn off. A screen similar to that shown in
Figure 28 will appear. Press the right arrow at the bottom of the screen to advance to the next screen.

Press to continue to next screen

Figure 28. Test Completion screen - Successful

c. When the Write calibration data to CD screen appears (Figure 29), you will be prompted to press the Eject button to remove
the existing Xpert Calibration Software CD 1 so you can insert the blank Data CD 2.

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Note: In the following step, use care in inserting the blank CD into the CDROM drive. Be sure the CD is fully seated in the tray
before closing the drive door.
Important: If you have been running this test as an internet-connected user and then lost your internet connection and received
an error screen (Figure 21, resume your procedure beginning with the following step d., continuing through step 30.
d. Insert the blank Data CD 2 into the computer and close the CD tray fully to ensure the CD will be recognized.

Press to continue to next screen

Figure 29. Write calibration data to CD screen - Step 1

25. After inserting the blank Data CD 2, the screen will change briefly, indicating the CD has been recognized. See Figure 30. This
screen will remain displayed until the CD writing process is complete.
Note: It is not necessary for the user to locate the file to write because that process is automatic.

Figure 30. Write calibration data to CD screen - Step 2

301-1520, Rev. A September 2012 23

Xpert® Calibration (English)

a. The CD Writing Wizard or Burn to Disc screen (Figure 31) will then appear as an overlay of the screen shown above, in
Figure 30. 
The next screens (Figure 31 though Figure 34) show the CD writing program screens as you progress through the writing
process.
- Windows® XP users: Follow the screens on the left side of the page.
- Windows® 7 users: Follow the screens on the right side of the page.
b. On the first screen, after successful recognition of the blank CD, you will be asked to provide a name for the CD that you will be
writing. DO NOT simply click the Next button (as suggested on the screen) to continue the writing process with the default
name that appears. Instead, type in your facility’s name, such as “XYZ Hospital,” in the space provided and click Next. See
Figure 31.

DO NOT
click Next
to use the
default name

Type in your
facility name
for the
CD name/
Disc title

Opening Screen - Windows XP Opening Screen - Windows 7

Figure 31. CD Writing Program - Opening Screen

c. If the CD is not recognized, the screen shown in Figure 32 may appear, instead of the screen in Figure 33, asking you to insert a
writable disc to continue. Writable discs, in this case, are CDs on which you can store files. Writable discs can only be written
to once, meaning that once any files are copied to the disc, they are there permanently. 

A disc that has data on it is not considered to be a writable disc and will result in an error screen, as shown in Figure 37.
Note: If you are unsuccessful with any part of the CD writing process, you may contact your ASP for assistance. It is safe for you to
close the calibration software now because the calibration files have been saved to the hard drive and you will not lose data.

Insert a Disc Screen - Windows XP Insert a Disc Screen - Windows 7

Figure 32. CD Writing program - Insert Writable Disk to Continue screen - Example

24 301-1520, Rev. A September 2012

 Data Collection Procedure - Dx and Infinity

d. After successful recognition and naming of the CD, click the Next button to continue. The writing process will begin
automatically.
e. During the writing/burning process, a progress bar will appear on the screen. See Figure 33.

File Writing Progress Screen - Windows XP File Burning Progress Screen - Windows 7

Figure 33. CD Writing/Burning Progress screen

f. When the writing of the CD is complete, the screen shown in Figure 34 will appear. Click the Finish button to exit the CD
writing program.

Completion Screen - Windows XP Completion Screen - Windows 7

Figure 34. CD Writing Completion screen

g. On a Windows 7 machine, you may see the screen displayed in Figure 35 after a successful CD write. Click the OK button as
many times as necessary for it to disappear before continuing.

Figure 35. Final Screen from Windows 7 After CD Writing is Completed

h. After clicking the Finish button on the CD writing screen, the Send the CD to your Authorized Service Provider Screen will
appear (see Figure 36). Remove the completed calibration Data CD 2 from the disk drive and prepare the label, as described in
step 28.

301-1520, Rev. A September 2012 25

Xpert® Calibration (English)

Figure 36. Send the CD to your Authorized Service Provider Screen - Step 3
26. If a problem has occurred anytime during the CD writing process, an error code screen may appear. (See Figure 37).
• If a CD you have inserted already contains data as shown in the error screen below at the left, remove the CD and insert a blank
CD, and then press the Retry button.
• In the case of a read or write error, the screen shown at the right may appear and you must exit the program. Contact your ASP
for assistance, if necessary.
Disc is not Writable (Already Contains Data) General Write Failure

Retry Button Exit the Program

Figure 37. Error writing calibration data CD screens - Two Examples

27. After test completion, the Exiting screen will appear with the message to Remove and discard all calibration cartridges (see
Figure 38).

26 301-1520, Rev. A September 2012

 Data Collection Procedure - Dx and Infinity

Figure 38. Exiting screen

28. Use a felt-tip pen to write on the label of the calibration Data CD 2 you’ve just created by writing the date, instrument
identification and facility/location of the calibration test performed. See a label example in Figure 39.

Note: It is the responsibility of the user

to properly enter the date, instrument
identification, facility name and location
on the Data CD label.

Failure to properly label your Data CD 2

may result in lost data and a delay in
obtaining your module calibration test
certificate.

Date-Instrument Identification

Facility, Location

23Jun2012-801698

General Hospital, Anytown, USA

Figure 39. Data CD 2 Labeling Example

29. Place the calibration Data CD 2 into the provided CD shipping envelope and mail it to your local Authorized Service Provider
(ASP) for data quality assurance checking and the issuing of your activation code.

301-1520, Rev. A September 2012 27

Xpert® Calibration (English)

Note: You have the option to copy the calibration_info.gxc data file (located on the calibration CD just written) and E-mail the data
file directly to your ASP instead of mailing the CD.
30. Your ASP will perform the quality assurance review and, if successful, send back your calibration activation code either by E-mail or
regular mail, depending on what method you have previously set up with them.
Note: Discard all remaining materials from the kit. DO NOT save unopened kit pouches for later use. DO NOT discard your Xpert
Calibration Software CD 1. For users who E-mailed their file and have not shipped their Data CD 2: DO NOT discard your
Data CD 2.
31. Restart your GeneXpert Dx or Infinity system and computer.
Note: You can continue to use your system and GeneXpert DX software while awaiting your activation code
32. For Non-internet Users: Activation of Calibration
Note: Ensure the system is in the same configuration as when the calibration was run (i.e., no software updates or changes have been
made and no new GX systems have been moved to or from this computer). In the case of any module servicing and/or
replacement that may occur between data collection and application of the Activation Code, new or modified modules will be
ignored for the purposes of the Xpert Calibration activation process.
Note: In the following step, use care in inserting the CD into the CDROM drive. Be sure the CD is fully seated in the tray before
closing the drive door.
a. To finish the calibration process, place Xpert Calibration Software CD 1 in the computer connected to the GeneXpert Dx
instrument or in the kiosk computer for the Infinity.
b. Click on My Computer, then double-click on the applicable drive letter for your CD drive. The files located on the CD will
then be displayed. Find and double-click the XpertCalibration.exe application to launch the software.
c. Log in with your GeneXpert Dx or Infinity designated USER NAME and PASSWORD (previously assigned to you by your
system administrator). See Figure 1 for the Login screen. 

After entering your login information, click the forward arrow button at the bottom of the screen to advance to the next screen
(the Xpert Home screen).
Note: The user name and password are the same ones you used for the GeneXpert Dx or Xpertise software.
d. Click on the Enter Activation Code button. See Figure 40. The Enter activation code screen will appear. See Figure 41.

Figure 40. Home Screen, showing Enter Activation Code Button

28 301-1520, Rev. A September 2012

 Data Collection Procedure - Dx and Infinity

Activation Code String

Entry Area

Figure 41. Enter activation code screen

e. Enter your activation code as described below.
In this step, there are various ways to enter the activation code. Your five options are listed below, beginning with the simplest
(recommended) method.

i Use your scanner to input the barcode as follows: First, click on the icon located in the bottom center of the
screen. The Calibration Activation Code File (Figure 42) will appear on your screen. Position your scanner to scan the bar-
code on the Activation Certificate, using care to avoid any reflection on the monitor that may interfere with your scanner.
See Figure 42 for an example of a Calibration Activation Code File.
ii Print a copy of the Calibration Activation Code File and place the copy on a flat surface, facing up. Use your scanner to scan
the barcode on the printed page. See Figure 42 for an example of a Calibration Activation Code File.
iii Copy and paste the activation code string into the Enter activation code screen from the screen’s display. The activation
code string is visible on either Figure 41 and Figure 42.
iv Type in the activation code string manually using the information on your screen or printed page.

v Use the icon at the bottom left of the screen. This icon will allow you to browse to the text file (calibcode.txt)
which was emailed from your ASP. The activation code string is located in that file. You can copy the code string from that
file and paste it into the Enter Activation Code screen (see Figure 41).
When you have successfully entered the activation code, click the forward arrow at the bottom of the screen to continue. The
applying activation code screen will appear. See Figure 43.

301-1520, Rev. A September 2012 29

Xpert® Calibration (English)

Xpert Calibration Activation Code File

+HUHLVWKHDFWLYDWLRQFRGHIRUWKHUHFHQWFDOLEUDWLRQGDWDFROOHFWLRQRI\RXUPRGXOHVIRUWKHV\VWHPLGHQWLILHGEHORZ

&DOLEUDWLRQGDWDFROOHFWLRQSHUIRUPHGRQ0D\3'7

*;,QVWUXPHQW1DPH *;
*;,QVWUXPHQW6HULDO1XPEHU 
6RIWZDUH9HUVLRQ 'HPRB
'DWD&ROOHFWHG%\ XVHU
,QVWLWXWLRQ1DPH FHSKHLG
/DERUDWRU\1DPH ODE
6WUHHW$GGUHVV PDLQVWUHHWVXLWH
&LW\ VXQQ\YDOH
6WDWH3URYLQFH FD
3RVWDO&RGH 
(PDLO
)DFLOLW\3KRQH1XPEHU 
([WHQVLRQ
&HOO3KRQH1XPEHU

6FDQRUHQWHUWKHDFWLYDWLRQFRGHWRXSGDWHWKHFDOLEUDWLRQLQ\RXULQVWUXPHQW

Barcode

9/[<QX<.(+77"Y:S 1.UEPSQS M#\3ZZ[\]

Activation Code String

GeneXpert® Xpert Calibration Version: 1.0.293Demo1_1.1 3DJHRI

Figure 42. Calibration Activation Code File - Example

30 301-1520, Rev. A September 2012

 Data Collection Procedure - Dx and Infinity

Figure 43. Applying Activation Code Screen Example

f. After the activation code has been applied, the Calibration Complete screen will appear with the location of the Calibration
Report displayed in the Results Directory area. Write down the file path and location of the Calibration Report file, as shown.
See Figure 44.

Review Activation Status button

Location of Calibration Report

Figure 44. Calibration Complete Screen

g. Click the Review Activation Status button (see Figure 44).
h. The Activation status screen will appear. See Figure 45. In the Activation status screen, the successfully calibrated modules are
indicated by a “+” sign on a green module.

301-1520, Rev. A September 2012 31

Xpert® Calibration (English)

Module Successfully Calibrated

Figure 45. Activation Status Screen

Note: If the calibration certification has been lost or the copy on the computer was deleted, contact your ASP for assistance.

32 301-1520, Rev. A September 2012

 Data Collection Procedure - Dx and Infinity

33. Identify the generated Calibration Report file in the directory C:\GeneXpert\Xpertcal\Reports.
a. See Figure 46 for an example of a Calibration Certification.

GeneXpert® System
Calibration Certification (Demo)
Congratulations! The following modules in your GeneXpert System have completed calibration:

Cepheid System ID: 

Calibration Date: May 09 2012
Print Date and Time: May 09 2012 08:22:03 PDT
Institution Name: FHSKHLG
Laboratory Name: ODE
Calibration Performed By: XVHU
Calibration Expiration: May 09 2013

Module Serial Numbers

610942 610964

Each module listed above has undergone a multi-functional test of mechanical and electrical components, thermal
verification and full optical calibration using current manufacturing specifications. Cepheid requires that the
instrument be recalibrated after one year of use or at 2000 tests per instrument module, whichever comes first.
Refer to Operator Manual for instructions.

Customer Name and Approver:

Customer Signature:

Function:

Date:
Cepheid
301-0776 Rev A

GeneXpert® Xpert Calibration Version: 1.1 Page 1 of 1

Figure 46. Calibration Certificate Example

301-1520, Rev. A September 2012 33

Xpert® Calibration (English)

34. Identify the generated Calibration Summary Report file in the directory C:\GeneXpert\Xpertcal\Reports.
a. See Figure 47 and Figure 48 for an example of a Calibration Summary Report.

The Calibration Summary Report lists the modules that had an unsuccessful calibration test and require service. The listed
modules will no longer be available to use until they have been replaced or repaired.

The failed modules are listed by serial number at the bottom of the form. When requesting service, provide these listed serial
numbers to your ASP.

Xpert Calibration Summary Report

1RPRGLILFDWLRQVZHUHPDGHWR*HQH;SHUWV\VWHP

3OHDVH1RWH
&DOLEUDWLRQGDWDFROOHFWLRQSHUIRUPHGRQ$XJXVW&$7
$OOPRGXOHVWKDW','127SDVVFDOLEUDWLRQDUHOLVWHGLQ7DEOH0RGXOHV5HTXLULQJ6HUYLFH
&RPSOHWHWHVWUHVXOWVIRUHDFKPRGXOHDUHOLVWHGLQ7DEOH'HWDLOHG7HVW5HVXOWVE\0RGXOH

*;,QVWUXPHQW1DPH 5'
&HSKHLG6\VWHP,' 
'DWD&ROOHFWHG%\ ;;;;
,QVWLWXWLRQ1DPH 8QLYHUVLW\
/DERUDWRU\1DPH /DERUDWRU\
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&LW\ 6XQQ\YDOH
6WDWH3URYLQFH &DOLIRUQLD
3RVWDO&RGH 
&RXQWU\ 86$
(PDLO PDYX#JPDLOFRP
)DFLOLW\3KRQH1XPEHU 
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0RELOH 
1

7DEOH0RGXOHV5HTXLULQJ6HUYLFH
0RGXOH6HULDO1XPEHU 5HTXLULQJ6HUYLFH
 5HTXLULQJ6HUYLFH

GeneXpert® Xpert Calibration Version: 1.0 3DJHRI

Figure 47. Calibration Summary Report Example - Page 1

34 301-1520, Rev. A September 2012

 Data Collection Procedure - Dx and Infinity

Xpert Calibration Summary Report

7DEOH'HWDLOHG7HVW5HVXOWVE\0RGXOH6HULDO1XPEHU
,IDPRGXOHXQGHUJRHVPXOWLSOHWHVWVFROXPQLVVKRZQDV0RGXOH6HULDO1XPEHU&DUWULGJH7HVW5XQ

7HVW      

&DUWULGJH/RDG SDVV SDVV SDVV SDVV SDVV
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0RWKHUERDUG((3520 SDVV SDVV SDVV SDVV SDVV SDVV
,&25(((3520 SDVV SDVV SDVV SDVV SDVV SDVV
93RZHU6XSSO\ SDVV SDVV SDVV SDVV SDVV SDVV
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GeneXpert® Xpert Calibration Version: 1.0 3DJHRI

Figure 48. Calibration Summary Report Example - Page 2

301-1520, Rev. A September 2012 35

Xpert® Calibration (English)

Return System to Normal Operation

Note: Return the system to normal operation by following one of the three procedures listed in this section for the GeneXpert Dx, the
Infinity-48 , the Infinity 48s, or the Infinity-80.
GeneXpert Dx
1. Ensure all calibration cartridges and calibration CDs have been removed from the GeneXpert Dx.
2. Restart your GeneXpert system and computer. Follow the instructions in the GeneXpert Dx System Operator Manual.
3. The system will be ready for full operation.
Infinity-48
1. Ensure all calibration cartridges and calibration CDs have been removed from the Infinity-48.
2. Restart the Expertise software and switch the system from Manual mode back to Automation mode. Follow the instructions in the
GeneXpert Infinity System Operator Manual for the Infinity-48.
3. The system will be ready for full operation.
Infinity-48s or Infinity-80
1. Ensure all calibration cartridges and calibration CDs have been removed from the Infinity-48s or Infinity-80.
2. Restart the Xpertise software. Follow the instructions in the GeneXpert Infinity System Operator Manual.
3. The system will be in Automation mode, ready for full operation.

36 301-1520, Rev. A September 2012

 Information Key Screen:

Information Key Screen:

Figure 49. Information Key Screen

Reasons to Repeat the Calibration with a new cartridge
If the onscreen instructions direct you to retest, repeat the test according to the instructions in step b. under step 17.
Reasons to Repeat the Calibration with the same cartridge
Software reports that the cartridge film seal was not broken. Remove original cartridge, rescan the cartridge barcode, open lid, close,
and reinsert the cartridge. Restart the calibration for the affected module.
Application of Calibration Activation Code
Calibration is not complete until the Cepheid-supplied activation code is applied to the system being recalibrated. Upon receipt of the
Quality Assurance Activation Code from Cepheid, apply the activation code to your system using the Xpert Calibration Software to
complete the calibration process and receive an updated calibration certificate.

301-1520, Rev. A September 2012 37

Xpert® Calibration (English)

Appendix A
Infinity-48 Preparation
Perform the following steps to put an Infinity-48 into Manual mode from Automation mode:
Note: For the following steps, the user should log in as one who has privileges to change the instrument’s operation mode.
1. In the Xpertise Software Home workspace (Figure 50), press the Setup button.

Figure 50. Xpertise Software Home workspace Screen

2. The Setup menu appears. See Figure 51.

38 301-1520, Rev. A September 2012

 Appendix A

Figure 51. Setup Menu - Change Operation Mode Highlighted

3. Press the Change Operation Mode button (Figure 51).
The Change Operation Mode workspace appears (Figure 52).

301-1520, Rev. A September 2012 39

Xpert® Calibration (English)

Figure 52. Change Operation Mode Workspace

The Change Operation Mode workspace allows you to change the operation mode.

Three radio buttons are displayed with the current operation mode saved in the database (Figure 52).

• Automation Mode (Default)

• Basic Manual Mode
• Analysis Mode (Disabled, user cannot select this setting.)
4. Press the Edit button (Figure 52).
The Change Operation Mode workspace is activated.

5. In the Change Operation Mode workspace, select Basic Manual Mode (Figure 53).

40 301-1520, Rev. A September 2012

 Appendix A

David Jones

Figure 53. Change Operation Mode workspace – Selecting Basic Manual Mode
6. Press the Save button.

When there are outstanding orders pending, the Change Operation Mode dialog box will appear as shown in Figure 54; otherwise,
it will appear as shown in Figure 55.


Figure 54. Change Operation Mode dialog box - when outstanding orders are pending

Figure 55. Change Operation dialog box——when no outstanding orders pending

301-1520, Rev. A September 2012 41

Xpert® Calibration (English)

7. For the dialog box for outstanding orders pending, click OK to go to the Leaving Automation mode workspace (Figure 54
or 
Click Cancel to continue editing.
8. For the dialog box for no outstanding orders pending, Click OK. Figure 55. The Leaving Automation Mode workspace appears
(Figure 56).

Figure 56. Leaving Automation Mode workspace

9. As stated at the bottom of the Leaving Automation Mode (Figure 56), open the glass doors, remove all cartridges from the
Accumulator, Shuttle, and Conveyor and then press the Cartridge(s) Removed button. The Leaving Automation Mode dialog box
appears (Figure 57).

Figure 57. Leaving Automation Mode dialog box

42 301-1520, Rev. A September 2012

 Appendix A

10. Click the OK button (Figure 57).

The Change Operation Mode workspace appears (Figure 58) with the Current Operation Mode changed to Basic Manual Mode,
and Basic Manual Mode icon present in the dashboard panel.

David Jones

Figure 58. Change Operation Mode workspace indicating Basic Manual Mode
11. Press the Close button (Figure 58).
12. The Setup Menu appears (Figure 59).

301-1520, Rev. A September 2012 43

Xpert® Calibration (English)

David Jones

Figure 59. Setup menu showing Manual Operation Mode icon in dashboard

Important: After the system is changed to Manual Mode, ensure all available GX module doors are open and that all cartridges
have been removed. Keep the module doors and glass doors open.
13. At this point, ensure the glass doors are open, and exit the Infinity software.
14. Go to Data Collection Procedure - Dx and Infinity on page 7 of this document.

44 301-1520, Rev. A September 2012

 Assistance

Assistance
Before contacting Cepheid Technical Support, collect the following information:
• Product name
• Lot number
• Serial number of the instrument
• Error messages (if any)
• Software version and, if applicable, Computer Service Tag number

Region Telephone Email

North America +1.888.838.3222

Sales Support: Option 1 [email protected]

Technical Support: Option 2 [email protected]

Service Support: Option 3 [email protected]

Instrument Service Contracts: Option 4 [email protected]

Our corporate headquarters is located in North America.

Cepheid
904 Caribbean Drive
Sunnyvale, CA 94089-1189
USA
Telephone: +1.408.541.4191
Fax: +1.408.541.4192
www.cepheid.com
Contact information for other Cepheid offices is available on our website at http://www.cepheid.com/company/contact-us/.

301-1520, Rev. A September 2012 45

Xpert® Calibration (English)

Table of Symbols

Symbol Meaning

Catalog number

Batch code

Do not reuse

Caution

Consult instructions for use

Manufacturer

Contains sufficient for <n> tests

Expiration date

Control

Temperature limitation

Biological risks

Cepheid
904 Caribbean Drive
Sunnyvale, CA 94089-1189
USA
Phone: +1.408.541.4191
Fax: +1.408.541.4192

46 301-1520, Rev. A September 2012