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PLEASE RETAIN THIS DOCUMENT FOR YOUR RECORDS — DO NOT SEND TO IKO. This Limited Warranty form does not constitute proof of purchase.

OWNER’S NAME DATE OF APPLICATION

ADDRESS PRODUCT APPLIED

CONTRACTOR’S NAME COLOUR

ADDRESS CONTRACT PRICE

PHONE NUMBER NUMBER OF BUNDLES

CONTRACTOR’S SIGNATURE

is R o o f i n g E l eva t e d
T H I S L I M I T E D WA R R A N T Y is applicable to Shingles installed within Canada on or after January 1, 2022. The Limited Warranty in effect

at the time of installation of your Shingles will be the limited warranty that is applicable to you. The most current version of this Limited Warranty is

available online at www.iko.com/na.

THIS LIMITED WARRANTY explains the details of the limited warranty coverage IKO provides on your Shingles after they have been installed on your

roof. Read it carefully to ensure you are well informed about the warranty coverage for your Shingles. If you have questions about that coverage, contact

IKO directly for assistance. Note that your contractor or roofer is not an employee or representative of IKO. This Limited Warranty can only be changed if

such change is in writing and signed by an authorized corporate officer of IKO. IKO is not bound by any guarantees, warranties or representations, or any

change to this Limited Warranty made by your contractor, roofer or any other person who is not an authorized corporate officer of IKO.

There are many capitalized terms in "LIMITED WARRANTY" means the limited warranties and your coverage
provided by IKO for your Shingles as expressly set out in this document,
this Limited Warranty that have specific and are the only warranties provided by IKO.

meanings. For your convenience, some

"OWNER" means the individual owner(s) of the single-family residential
of the terms are defined below: home at the time that the Shingles were installed on that building. If you
purchase a new residence from the builder of the home and are the first
"AR" refers to algae-resistant shingles. For details on algae resistance person to live in it, IKO will consider you to be the Owner, even though
coverage for the products in this Limited Warranty, refer to the section the Shingles had already been installed. PLEASE NOTE: Refer to footnote 1
entitled “Limited Algae Resistance Warranty.” in the Information Table for the Warranty Period for nonindividual
Owners or for non-single-family residential homes.
"HIGH WIND APPLICATION" means the installation of Shingles using
the specific instructions for high wind application that appear on the "SHINGLE" OR "SHINGLES" means the IKO asphalt shingle product
Shingle wrapper. For “High Wind Application” of IKO’s products, please identified in this Limited Warranty that was installed on the roof of
refer to installation instructions on the wrapper and to the section entitled the building owned by the Owner.
“Limited Wind Resistance Warranty.” Many local building codes have
specific requirements for applications and should be consulted before "SQUARE" means 100 square feet of roof area.
beginning any install.
"TRANSFEREE" means the individual who has purchased from the
"IKO" means IKO Industries Ltd. Owner, the building on which the Shingles were installed provided that
such purchase has occurred within the first 10 years of the Warranty
"THE INFORMATION TABLE" means the Limited Warranty Information Table. Period and the Owner has complied with the provisions set out in the
section entitled “Limited Transferability of Limited Warranty.”
"IRON CLAD PROTECTION" means the limited non-prorated coverage
provided by this Limited Warranty during the Iron Clad Protection "WARRANTY PERIOD" is the length of time for which the Limited
Period. Please read the section entitled “Iron Clad Protection Period” for Warranty applies to the Shingles installed on the building, starting on the
more details on this coverage. Specific periods of coverage are shown in day that the original installation of the Shingles on the building is
the Information Table in this document. completed and continuing for the period set out in the Information Table
applicable to the specific Shingle installed, unless terminated sooner.
"LIFETIME" means the period of time commencing on the date of Please note that the Warranty Period provided to the Owner differs from
completion of installation of the Shingles on the building and continuing the Warranty Period provided to the Transferee, if any.
so long as the Owner or the Transferee owns the building on which the
Shingles were installed.

PA G E 1 | I K O L I M I T E D W A R R A N T Y | Information for Asphalt Shingles

 L I M I T E D WA R R A N T Y I N F O R M AT I O N TA B L E

BEYOND IRON CLAD PROTECTION PERIOD

SHINGLE WARRANTY IKO REDUCTION REDUCTION REDUCTION STANDARD ALGAE

NAME PERIOD 3 *IRON CLAD FIGURE FIGURE FIGURE APPLICATION RESISTANCE
PROTECTION (181 - 206 (207 - 480 (FOR MONTHS /HIGH WIND WARRANTY 4
PERIOD 3 MONTHS) MONTHS) 481+) APPLICATION (MONTHS)
(MONTHS) m* WARRANTY
(km/h)

Armourshake™2 Limited Lifetime1 180 m/260 384/480 432/480 177/210 120

Crowne Slate™2 Limited Lifetime1 180 m/260 384/480 432/480 177/210 120

Royal Estate™2 Limited Lifetime1 180 m/260 384/480 432/480 177/210 120

Nordic2 Limited Lifetime1 180 m/260 384/480 432/480 210 120

Dynasty®2 Limited Lifetime1 180 m/260 384/480 432/480 210 120

Cambridge®2 Limited Lifetime1 180 m/260 384/480 432/480 177/210 120

RoofShake HW™2 Limited Lifetime1 180 m/260 384/480 432/480 177/210 120

WARRANTY REDUCTION REDUCTION

PERIOD 3 FIGURE FIGURE
(MONTHS) (61 - 180 (AFTER 180
MONTHS) MONTHS)
n* m*

Marathon™ 300 60 n/225 m/600 — 112/129 60

Plus AR2

1
For any nonindividual owner, such as a corporation, religious entity, condominium, government entity or homeowner association, or for any
non-single-family residential home, the Warranty Period for these Shingles is limited to 40 years.

2
Hip and ridge shingles used for installation of Shingles must be either Marathon Plus AR, IKO UltraHP, IKO UltraHP IR, IKO Hip & Ridge 12,
or an IKO-approved equivalent product.

3
The stated Warranty Period and Iron Clad Protection Period apply to the Owner only. The Warranty Period and Iron Clad Protection Period
applicable to the Transferee, if any, shall be limited to lesser of (a) 120 months from original installation, and (b) the Warranty Period and Iron
Clad Protection Period that would otherwise be remaining for the Owner, but for the transfer.

4
Please see the “Limited Algae Resistance Warranty” section in this Limited Warranty for complete details.

n* — refers to the number of months that have passed since the Shingles were installed on the building.

m* — refers to the number of months greater than 180 that have passed since the Shingles were installed on the building.

EXAMPLE: A manufacturing defect substantially affecting the water shedding performance of the Shingles is found in June 2039 in Shingles with a
25-year limited warranty. The Shingles were installed in June 2021; 18 years, or a total of 216 months, have elapsed since completion of installation. IKO’s
warranty obligation will be reduced by (180/225 = .80) + (36/600 = .06) = .86. So, IKO’s maximum obligation would be 14% (100 - 86) of the cost of the
replacement Shingles.

I K O L I M I T E D W A R R A N T Y | Information for Asphalt Shingles | PA G E 2

L I M I T E D WA R R A N T Y the claim was reported to IKO. Other costs, including labour, tear-off and
disposal of the existing Shingles, other shingles, roof, flashings, metal work,
IKO provides this Limited Warranty to the Owner of its Shingle products and vents or repair of any other damages or expenses incurred or claimed
if applicable to the Transferee. The coverage provided by this Limited Warranty are not covered by the Limited Warranty. The formula used to calculate
is subject to the terms and conditions listed in this document. This Limited the coverage available is shown in the Information Table.
Warranty and the Warranty Periods set out in the Information Table are not
guarantees of the useful lifetime of the Shingles. The length of time that the L I M I T E D W I N D R E S I S TA N C E W A R R A N T Y
Shingles will retain their water shedding performance depends on a wide
range of variables that include, but are not limited to, roof design and For Armourshake, Crowne Slate, Royal Estate, Dynasty, Nordic, Cambridge
ventilation, weather events, and climatic and exposure conditions, all of and RoofShake HW Shingles only during the first 15 years after they are
which may vary from one building to another. This Limited Warranty is installed on the Owner’s roof, the IKO Shingles carry a Limited Warranty
intended to provide coverage only to the Owner (and the Transferee, if for wind “blow-off” for Shingles lost from the roof due to wind gusts
applicable) during the applicable Warranty Period, and only for a not exceeding certain maximum speeds (a “Limited Wind Resistance
manufacturing defect that significantly affects the water shedding Warranty”). Each type of these Shingles carries a maximum wind
performance of the product. The Limited Warranty provides the Owner (and resistance limit for this coverage. Please refer to the Information Table
the Transferee, if applicable) with specific legal rights, but the Owner may also for the wind speed limits for the Shingles on your roof.
have other legal rights. Those rights will vary from province to province.
For all other Shingles, during the first five years after they are installed on the
The Limited Warranty coverage requires the use of matching Hip and Ridge Owner’s roof, the IKO Shingles carry a Limited Wind Resistance Warranty
products, including IKO UltraHP, IKO UltraHP IR, Hip & Ridge 12, Marathon Plus for wind blow-off for Shingles lost from the roof due to wind gusts not
AR, or an IKO-approved equivalent product. exceeding 112 km/h.

Depending on the type of Shingles used on the Owner’s roof, other For the shingles specified in the Limited Warranty Information Table,
conditions described herein may also apply in order for this Limited the use of a High Wind Application will increase the limit of the
Warranty to be valid or applicable. maximum wind resistance under the Limited Wind Resistance Warranty
(a “High Wind Resistance Limited Warranty”). The wind speed limits
IRON CLAD PROTECTION PERIOD for the High Wind Resistance Limited Warranty for those Shingles are
listed in the Information Table. If additional nails as listed are used for
IKO offers Iron Clad Protection as set out below for every Shingle listed the following shingles, the maximum wind speed increases to 210 km/h,
in the Information Table. The Iron Clad Protection Period starts on the for Marathon Plus AR it increases to 129 km/h:
day of installation of the Shingles on the Owner’s roof and continues for
the period set out in the Information Table applicable to your specific (i) Three additional (eight in total) nails for Crowne Slate.
Shingle. During the Iron Clad Protection Period, IKO will, at its option,
either repair or replace the affected Shingles (the “Iron Clad Protection”). (ii) Two additional (six in total) nails for Royal Estate, Cambridge,
RoofShake HW and Marathon Plus AR.
If there is a valid claim during the Iron Clad Protection Period, IKO’s
maximum liability is limited to the reasonable cost of installing new (iii) One additional (six in total) nail for Armourshake.
Shingles on the roof. This means that IKO will supply replacement
Shingles similar to those already on the roof, plus a reasonable allowance The Limited Wind Resistance Warranty will only apply if: (a) the Shingles
for the cost of installing the new Shingles. Other costs, such as flashings, were installed using roofing nails (not staples) in strict accordance with
metal work, non-IKO products, vents or repair of any other damages the instructions on the wrapper; (b) for installations during the fall, winter
or expenses incurred or claimed, removal of the existing Shingles from or in cool weather, the Shingles have been manually sealed at the time of
the roof (tear-off), and disposal of the existing Shingles, are not covered installation, and for installations at all other times, the Shingles have been
by the Iron Clad Protection or by other terms of the Limited Warranty, manually sealed at the time of installation, or have had the opportunity
including during the Iron Clad Protection Period. to seal down.

BEYOND IRON CLAD PROTECTION PERIOD The Limited High Wind Resistance Warranty will only apply if: (a) the Shingles
were installed using roofing nails (not staples) in strict accordance with
Once the Iron Clad Protection Period expires, the Limited Warranty
the instructions on the wrapper, including the additional nails as listed
provides certain outlined coverage to the Owner for the remainder of
above; (b) have been manually sealed at the time of installation. For Nordic
the Warranty Period, outlined in the Information Table for the Shingle
and for Dynasty Shingles, provision (b) does not apply if the Shingles have
product on your roof (the "Beyond Iron Clad Protection Period.")
had an opportunity to seal down; (c) IKO starter strip shingles have been

During the Beyond Iron Clad Protection Period, IKO’s maximum liability
is the prorated portion of the replacement Shingles required at the time

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L I M I T E D W I N D R E S I S TA N C E W A R R A N T Y ( C o n t . ) This maximum value will be prorated based upon the number of months
that the Shingles have been installed on the Owner’s home at the time
installed at eaves and rakes. Rake application of starter strip shingles is the claim is filed with IKO, divided by the maximum period of coverage
not required for Nordic and for Dynasty. Armour Starter strips along with listed in the Information Table.
Leading Edge or EdgeSeal starter must be used in conjunction with
Armourshake shingles and (d) required Hip & Ridge shingles were used E X C L U S I O N S A N D L I M I TAT I O N S
in the capping of the roof installation for the building upon which the
Shingles have been installed. Except as and limited to what is explicitly set out in this Limited Warranty
with respect to the Limited Wind Resistance Warranty and the Limited Algae
Shingles that are installed in cool seasons, or weather may not seal until Resistance Warranty, the coverage under this Limited Warranty is only for
weather conditions are adequate to allow the self-sealing strip to activate. manufacturing defects that significantly affect the water shedding
Please see the “No Limited Wind Resistance Warranty Coverage for performance of the Shingles on the Owner’s roof, and for no other cause
Wind Damage Before Self-Sealing Strips Seal” section below for more whatsoever. Conditions that do not significantly affect the water shedding
information regarding the self-sealing strip. Please consult your roofer, performance of the Shingles, or are not due solely to a manufacturing
shingle dealer, the product packaging or our website at www.IKO.com/na defect in the Shingles, are not covered by the Limited Warranty or otherwise.
for more information on the application instructions for your Shingles.
As a result, and without limiting the generality of the foregoing, and
For valid claims under the Limited Wind Resistance Warranty (where the without limiting any other conditions for coverage under this Limited
warranty conditions are satisfied), IKO’s maximum liability is to provide Warranty as herein set out, IKO will not have any liability or obligation
replacement Shingles for those Shingles lost from the roof due to blow-off, under the Limited Warranty or otherwise for the following:
or alternatively, IKO will pay for the reasonable cost of manually sealing
unsealed Shingles. Other costs, such as labour, tear-off, removal or disposal 1. Any damage that occurs during or after any improper application process,
costs of Shingles, other shingles, roof, flashings, metal work, vents or repair including one that fails to follow IKO’s printed application instructions.
of any other damages or expenses incurred or claimed, are not covered
by the Limited Wind Resistance Warranty or otherwise. 2. Any variation in the colour or shading between installed Shingles on the
building, including the fading or weathering of coloured granules used in any of
N O L I M I T E D W I N D R E S I S TA N C E WA R R A N T Y C O V E R A G E IKO’s Shingle blends, backsurfacing transfer between Shingles, or asphalt staining
F O R W I N D DA M A G E B E F O R E S E L F- S E A L I N G S T R I P S S E A L of Shingles. IKO reserves the right to discontinue or modify any of its products,
including the colour blend of any Shingles, without notice to the original Owner
All Shingles that contain a factory-applied self-sealing strip must be or Transferee, if applicable. IKO will not be liable for any costs as a result of such
subjected to direct sunlight and warm temperatures for several days modification or discontinuance of any product.
before full sealing will occur. Shingles installed in the fall or winter may
not seal until the following spring. Shingles that do not receive direct 3. Any damage to the interior or exterior of any building, or any property or
sunlight, or those that are not exposed to adequate surface temperatures contents within or outside any building.
may never seal. Damage to the factory self-sealing strip by dust, sand or
foreign matter will prevent the sealing strip from activating. This is the 4. Any damage caused by acts of God or other causes beyond IKO’s control,
nature of shingles, and failure to seal down under such circumstances including, without limitation, lightning, gale or wind (except for the coverage in
is not a manufacturing defect. IKO will not be responsible for any the Limited Wind Resistance Warranty), hail, hurricane, tornado, earthquake,
blow-offs or wind damage that may occur prior to thermal sealing. explosion, flood, fungus contamination, solid objects falling on the roof, or any
After the Shingles have sealed, the Limited Warranty that commenced other causes. This exclusion does not apply to ordinary wear and tear of Shingles
at installation will cover wind damage or blow-offs, in accordance with caused by the elements.
the terms listed in the “Limited Wind Resistance Warranty” section.
5. Any damage caused by settlement, distortion or cracking of the roof deck,
L I M I T E D A L G A E R E S I S TA N C E W A R R A N T Y walls or foundation of a building. This includes failure in the materials used as
a roof base (including, but not limited to, conditions arising from the installation
Most IKO Shingles carry a Limited Warranty against discoloration of Shingles on dimensional lumber, shiplap or board decks), or by the presence of
caused by the development of blue-green algae on the exposed face of people, animals, machinery, equipment or any traffic of any kind on the roof.
the Shingles. (Please refer to the Information Table to see whether your
Shingles carry this coverage and the period of coverage provided.) If 6. Any damage that arises after the roof is altered following the original
there is a valid claim under the Limited Algae Resistance Warranty, during installation of the Shingles. This includes any alteration, including structural
the first year following the installation of the Shingles, IKO at its option, additions, changes or replacement; or equipment installations (including, but not
will pay the reasonable cost either to clean or to replace the affected limited to, signs, water towers, fan housings, air conditioning equipment, solar
Shingles. Beyond the end of the first year, IKO’s liability is to provide the heaters, water heaters, television and/or radio antennas, satellite dishes,
Owner with a labour payment certificate to pay the reasonable costs of skylights and equipment or machinery of any kind).
cleaning the affected Shingles up to a maximum value of $15 per Square.

I K O L I M I T E D W A R R A N T Y | Information for Asphalt Shingles | PA G E 4

E X C L U S I O N S A N D L I M I TAT I O N S ( C o n t . ) 15. Any claim under this Limited Warranty where the Owner or Transferee,
if applicable, deliberately or negligently misrepresents or withholds any
7. Any costs incurred for any work, repairs (whether temporary or permanent), material fact.
or replacements, or where materials used in repairs or replacements were
produced by someone other than IKO, unless previously authorized in advance NO LIABILITY OR COVERAGE OUTSIDE TERRITORY
in writing by IKO.
IKO does not provide any warranty for Shingles purchased in Canada,
8. Any damage that arises from any cause other than a manufacturing defect whether by the Owner or by any other party, that are installed in the
that significantly affects the water shedding performance of the Shingles, United States or elsewhere not in Canada. Also, IKO does not provide
including, but not limited to, such damage arising from: any warranty for Shingles purchased in the United States, whether by the
Owner or by any other party, that are installed in Canada or elsewhere
A. The effects of debris, resins or drippings from trees. not in the United States.

B. The effects of any chemical reactions with, or chemicals on the Shingles L I M I T E D T R A N S F E R A B I L I T Y O F L I M I T E D WA R R A N T Y

(whether in contact with the face or underside of the Shingles on the roof)
or airborne and which come in contact with the Shingles (such as aliphatic The Limited Warranty for your Shingles provides coverage to the original

or aromatic solvents, chlorinated hydrocarbons, turpentine, oils and Owner of the Shingles. However, the original Owner may transfer this

organic or inorganic polar materials). Limited Warranty one time during the first 10 years of the Warranty
Period to the individual purchasing from the Owner the building on

C. The excessive use of roofing cement or the use of incompatible which the Shingles are installed (the ‘Transferee’), in accordance with the

roofing cements. terms set out in this section.

D. Water infiltration arising from ice damming. If the original Owner dies prior to a permissible and valid transfer, the Limited
Warranty cannot be transferred to the Owner’s estate or to anyone else,

E. Applications where spray insulation has been applied in the attic and the Limited Warranty ends on the death of the Owner. In the absence

space of the building. of a permissible and valid transfer of the Limited Warranty as set out herein,
the Limited Warranty ends on the sale or other transfer of the property.

9. Any discoloration or damage due to the presence of mold, mildew, fungus,

algae, biological growth or pollutant, or other matter on the Shingles or roof To validly transfer the Limited Warranty from the Owner to a Transferee

(except for the coverage in the Limited Algae Resistance Warranty). during the first 10 years of the Warranty Period, the Owner must
complete the transfer as follows:

10. Any damage or distortion caused by inadequate ventilation either at the

eaves or on the rooftop of the building, except as outlined in the section • Notification of a request for transfer must be received in writing by IKO

“Reduced Warranty Coverage for Installation of Shingles on Insulated Roof at the Warranty Services Office at the address listed in the section entitled

Decks or Unventilated Roofs.” This includes failure of ventilation caused by “Notification of Claims.” Notification must be received within 30 days of

blocked, nonoperative or defective vents or any other condition that renders the the completion of the real estate transfer.

ventilation system ineffective. Roof system ventilation should meet local building
code standards for total vent area. Ventilation must also be distributed evenly • The transfer request must attach the original Proof of Purchase for the

between the rooftop and the eaves of the building. Shingles and a copy of the property transfer documents.

11. Any costs related to the removal of any asbestos present in the roof Following the completion of a valid transfer of the Limited Warranty,

on which the Shingles have been installed. the Transferee retains coverage for a maximum period of 10 years from
the original date of installation of the Shingles by the Owner, after

12. Any damages or failure in performance of Shingles installed over insulated which point all Limited Warranty coverages are deemed to have expired.

roof deck panels, except as outlined below under the section “Reduced Warranty A Transferee has no Limited Warranty transfer rights.

Coverage for Installation of Shingles on Insulated Roof Decks or Unventilated Roofs.”

N O L I A B I L I T Y O R C O V E R A G E F O R I N C I D E N TA L

13. Any Shingle product sold with or bearing “ECONOMY NO WARRANTY,” OR CONSEQUENTIAL DAMAGES

tape or marking. Such Shingle product is sold on an “As Is,” no warranty basis.
The Limited Warranty provides coverage only for certain limited
damage to Shingles that is directly caused by a manufacturing defect
14. Any damage to Shingles applied in a closed-valley application, where
that significantly affects the water shedding performance of the product.
Shingles are used to construct the valley or run-off areas on the roof. Open metal
IN NO EVENT SHALL IKO OR ITS AFFILIATES BE LIABLE FOR ANY
valleys are recommended for best roof performance.
INDIRECT, ASSOCIATED, INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This means, without limiting the foregoing, that this Limited

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Warranty does not cover claims for: damages to homes or other SEVERABILITY
structures, interiors, exteriors, furniture, contents, appliances, loss of
income, loss of enjoyment, storage fees, economic loss, or any other loss Any provision hereof that is held to be illegal, invalid or unenforceable in
or damage. Some jurisdictions do not allow the exclusion or limitation any jurisdiction shall be illegal, invalid or unenforceable in that jurisdiction
of incidental or consequential damages, so this exclusion and limitation without affecting any other provision hereof in that jurisdiction or the
may not apply to you in those jurisdictions. legality, validity or enforceability of that provision in any other jurisdiction,
and, to this end, the provisions hereof are declared to be severable.
R E D U C E D WA R R A N T Y C OV E R AG E F O R
LOW-SLOPE ROOFS N O T I F I C AT I O N O F C L A I M S

The Warranty Period, Iron Clad Protection coverage and annual To receive coverage under the Limited Warranty, the following steps
reduction rates set out in this Limited Warranty only apply to Shingles must be followed. This allows IKO the opportunity to review the claim
installed on roof slopes of 4 in 12 (1:3) and steeper. The Warranty Period and determine if the reported condition is covered by the Limited
for Shingles installed on low-slope roofs (i.e., those with a slope of less Warranty terms. To file a claim, the Owner must:
than 4 in 12 (1:3) and down to 2 in 12 (1:6)) is 12 years and will be prorated
for material only (with no Iron Clad Protection coverage) at an annual 1. Contact IKO Warranty Services within 30 days of becoming aware of
reduction rate of 8.33%. If certain application procedures are followed the alleged concern. The Owner may reach IKO toll-free from within the
as detailed in the application instructions printed on the Shingle wrapper, Eastern Canada 1-800-361-5836 | Western Canada 1-800-521-8484.
the regular Limited Warranty may be available for slopes between 3
in 12 and 4 in 12 (1:4 and 1:3). Please see the product packaging or visit 2. Provide all information requested by the IKO warranty claims
www.IKO.com/na for application procedures and instructions for your representative in order to open a claim. The warranty claims representative
Shingles, as certain Shingles may not be suitable for use on slopes below will then forward a Homeowner Inquiry Survey to your attention.
4:12. If you do not know the slope of your roof, please contact your
contractor or roofer for assistance. 3. Complete and sign the Homeowner Inquiry survey. Return the
completed survey along with the following items:
R E D U C E D W A R R A N T Y C O V E R A G E F O R I N S TA L L AT I O N
O F S H I N G L E S O N I N S U L AT E D R O O F D E C K S O R a. A valid Proof of Purchase for your Shingles, which must identify that the
U N V E N T I L AT E D R O O F S Shingles are IKO Shingles, the model of IKO Shingle, the quantity of shingles
purchased and the date of original purchase.
The coverage under this Limited Warranty is reduced for any Shingles,
which are applied to any of the following: b. The required clear colour photos as detailed in the survey information.

a) Roof deck assemblies (of slopes greater than 2 in 12) where foam c. Two complete sample Shingles from the roof that demonstrate the
insulation is prefabricated into the roof deck system (commonly known alleged concern. (If claim is for colour concerns, please send two full sample
as “nail board insulation.”) Shingles of the lighter colour and two full samples of the darker colour.)

b) Where insulation is installed immediately beneath an acceptable d. Any other information requested by the warranty claims representative
roof deck system. during the original reporting call.

c) The roof system is unventilated or underventilated. 4. All requested materials should be provided to IKO within 30 days
of the discovery of the alleged concern at the address listed below.
In the event that such Shingles are installed on insulated, underventilated The cost of shipping the materials required for the claim is the Owner’s
or unventilated decks, the Warranty Period available to the Owner is responsibility. Claims materials should be sent to: IKO Industries Ltd.
reduced to 10 years with five years of Iron Clad Protection coverage. 40 Hansen Road South, Brampton, ON L6W 3H4, Canada.
During the Beyond Iron Clad Protection Period, the annual reduction
figure in this case shall be 10% per year for every year from when the 5. Provide IKO and its representative(s) with access to all of the IKO Shingles
Shingles were originally installed to the time the claim is filed with IKO. in question, the roof, and both the outside and inside of the building upon
which the roof was installed for the purpose of investigating the claim, if
LIMITED COVERAGE FOR REPLACEMENT SHINGLES IKO requests access. This request may include physical inspection of the
roof surface, taking sample Shingles and photographing the roof surface
If IKO provides coverage under this Limited Warranty for a submitted and the attic space, should IKO determine that such information is needed.
claim, the replacement Shingles are covered by the Limited Warranty
only for the remainder of the Warranty Period starting from the date If the Owner fails to send in all requested information or does not
of the completion of original installation of the Shingles that have otherwise comply with these steps, there may be a delay in response
been replaced. to the claim, and IKO is entitled to conclude that the claim is not
valid and decline coverage under the Limited Warranty.

I K O L I M I T E D W A R R A N T Y | Information for Asphalt Shingles | PA G E 6

N O T I F I C AT I O N O F C L A I M S ( c o n t . ) TO OR ARISING OUT OF THE SHINGLES OR THIS LIMITED
WARRANTY SHALL BE RESOLVED BY FINAL AND BINDING
IKO will evaluate and respond according to any obligations under ARBITRATION, REGARDLESS OF WHETHER THE ACTION SOUNDS
the Limited Warranty within approximately 60 days of receiving all IN WARRANTY, CONTRACT, STATUTE OR ANY OTHER LEGAL OR
necessary information needed to assess reported claim. EQUITABLE THEORY.

C O L L E C T I O N , U S E A N D D I S C L O S U R E O F I N F O R M AT I O N NOT APPLICABLE TO RESIDENTS OF QUÉBEC*: TO THE EXTENT

PERMITTED BY APPLICABLE LAW, YOU AND IKO AGREE THAT
Unless provided with Express Consent or unless disclosure is ANY ACTION WILL BE ARBITRATED ON AN INDIVIDUAL
requested under the law, IKO will not disclose Owner or Transferees BASIS AND THAT NO CLAIM(S) WILL BE CONSOLIDATED OR
personal information obtained during the claim process to anyone. AGGREGATED WITH THE CLAIM(S) OF ANY OTHER PERSONS
Express consent shall mean: BY CLASS ACTION, CLASS ARBITRATION, IN A REPRESENTATIVE
- Written consent, CAPACITY OR OTHERWISE. TO ARBITRATE AN ACTION AGAINST
- Oral confirmation given to IKO Warranty Claims Representative, IKO, YOU MUST INITIATE THE ARBITRATION, IN ACCORDANCE
- Electronic confirmation sent to IKO Warranty Claims Representative. WITH THE ARBITRATION ACT, R.S.A. 2000, c. A-43, ALBERTA, AS MAY
BE AMENDED) AND YOU MUST COMMENCE THE ARBITRATION
S T O R A G E O F I N F O R M AT I O N AND PROVIDE WRITTEN NOTICE TO IKO BY CERTIFIED MAIL
AT THE APPLICABLE ADDRESS NOTED ABOVE, WITHIN THE
Personal information collected during claim process may be stored
APPLICABLE TIME PERIOD PRESCRIBED IMMEDIATELY BELOW. IF
and processed in or outside of Canada and may be subject to the laws
YOU PREVAIL ON YOUR CLAIMS IN THE ARBITRATION, IKO WILL
of others jurisdictions.
REIMBURSE YOU FOR ANY FILING AND ADMINISTRATIVE FEES
PAID BY YOU TO THE ARBITRATION ORGANIZATION.
I M P O R TA N T N O T I C E S

DISCLAIMER OF IMPLIED WARRANTIES AND LIMITATION OF Some jurisdictions do not allow mandatory arbitration, so the above

LIABILITY. This Limited Warranty replaces all other oral or written arbitration provision may not apply to you in those jurisdictions. An

warranties, liabilities or obligations of IKO. There are no other Action may also be referred to another arbitration organization if

warranties that extend beyond the Limited Warranty described in you and IKO agree in writing. IKO will not elect arbitration for any

this document. IKO will not be liable for any oral statement or other Action you file in court in which you agree not to seek to recover

written statement about any IKO Shingle, whether such statements more than $25,000, including attorneys’ fees and costs, so long as the

are made by an IKO agent or employee, or any other person. IKO does claim is individual and pending only in that court. You may also reject

not authorize its representatives, distributors, contractors or dealers to this arbitration provision by notifying IKO in writing within 45 days

make any changes or modifications to this Limited Warranty. after the installation of the Shingles or the valid transfer of this
Limited Warranty to you. If any portion of this arbitration provision

EXCEPT WHERE PROHIBITED BY LAW, THE OBLIGATION is not enforced in the arbitration, then either you or IKO can file a lawsuit

CONTAINED IN THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU in court to adjudicate the arbitrability of the Action and the enforceability

OF ANY OTHER OBLIGATIONS, WARRANTIES, CAUSES OF ACTION of the portion of the arbitration provision at issue.

AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED

CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR NOT APPLICABLE TO RESIDENTS OF QUÉBEC*: NO ACTION FOR

PURPOSE; AND, EXCEPT FOR THE OBLIGATION EXPRESSLY CONTAINED BREACH OF THIS LIMITED WARRANTY, OR ANY OTHER

IN THIS LIMITED WARRANTY, AND EXCEPT TOWARDS RESIDENTS ACTION AGAINST IKO RELATING TO OR ARISING OUT OF THE

OF QUÉBEC* FOR DAMAGES RESULTING FROM IKO, ITS AFFILIATED SHINGLES, THEIR PURCHASE OR THIS TRANSACTION SHALL BE

OR RELATED COMPANIES, OR THEIR AGENTS, OFFICERS, DIRECTORS BROUGHT LATER THAN ONE YEAR AFTER ANY CAUSE OF ACTION

AND EMPLOYEES OWN ACT, LIABILITY IS EXCLUDED RELATING TO, IN HAS ARISEN OR ACCRUED. IN JURISDICTIONS WHERE STATUTORY

CONNECTION WITH, OR ARISING FROM, ANY RIGHT, CLAIM, REMEDY CLAIMS OR IMPLIED WARRANTIES AND CONDITIONS CANNOT BE

AND CAUSE OF ACTION AGAINST IKO OR ANY OF ITS AFFILIATED EXCLUDED, ALL SUCH STATUTORY CLAIMS, IMPLIED WARRANTIES

OR RELATED COMPANIES, OR THEIR AGENTS, OFFICERS, DIRECTORS AND CONDITIONS, AND ALL RIGHTS TO BRING ACTIONS FOR

AND EMPLOYEES, INCLUDING, WITHOUT LIMITATION, STRICT BREACH THEREOF EXPIRE AFTER ONE YEAR, OR SUCH LONGER

LIABILITY, STATUTE, TORT, NEGLIGENCE, WAIVER OF TORT AND PERIOD OF TIME IF MANDATED BY APPLICABLE LAWS, AFTER THE

INDIRECT, ASSOCIATED, INCIDENTAL OR CONSEQUENTIAL DAMAGES. PURCHASE OF THE SHINGLE PRODUCT. SOME JURISDICTIONS
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
NOT APPLICABLE TO RESIDENTS OF QUÉBEC* : WARRANTY OR CONDITION LASTS, SO, THE ABOVE LIMITATION
B I N D I N G A R B I T R AT I O N MAY NOT APPLY TO YOU IN THOSE JURISDICTIONS.

EVERY CLAIM, CONTROVERSY OR DISPUTE OF ANY KIND * “Residents of Québec” means residents of Québec which are consumers
WHATSOEVER (EACH AN “ACTION”) BETWEEN YOU AND IKO under the Consumer Protection Act (Québec).
(INCLUDING ANY OF IKO’S EMPLOYEES AND AGENTS) RELATING

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