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Tutorial 4 Answer

This document discusses different types of information systems used in organizations. It describes transaction processing systems which collect, modify and retrieve transaction data with characteristics of performance, reliability and consistency. Examples of tasks that can be done using ATMs like opening a fixed deposit, paying taxes, and transferring funds between banks are provided. It also discusses uses of virtual reality, computer aided design, and investment workstations. Knowledge integration and providing financial information to workers is outlined. Executive support systems help senior executives solve problems using advanced graphics. The purpose and users of different information systems like EIS, MIS, DSS, KWS, OAS and TPS are defined.

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58 views2 pages

Tutorial 4 Answer

This document discusses different types of information systems used in organizations. It describes transaction processing systems which collect, modify and retrieve transaction data with characteristics of performance, reliability and consistency. Examples of tasks that can be done using ATMs like opening a fixed deposit, paying taxes, and transferring funds between banks are provided. It also discusses uses of virtual reality, computer aided design, and investment workstations. Knowledge integration and providing financial information to workers is outlined. Executive support systems help senior executives solve problems using advanced graphics. The purpose and users of different information systems like EIS, MIS, DSS, KWS, OAS and TPS are defined.

Uploaded by

MEI TENG TEH
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

1)(a) A transaction processing system is an information processing system for business

transaction involving the collection, modification and retrieval of all transaction data.
Characteristic of a TPS include performance, reliability and consistency. TPS is also
known as transaction processing or real-time processing.
(b) Open or withdraw a fixed deposit. You can open a fixed deposit with your bank
using an ATM. Select ‘Open Fixed Deposit’ on the ATM menu, select the duration, enter
the amount and confirm the other necessary details.
Pay income tax. Some banks offer the convenience of paying income tax using ATMs.
This includes advance tax, self-assessment tax as well as tax due after regular
assessment.
Transfer cash. If you do not have access to Net banking, funds can be transferred from
your bank account to that of another bank using an ATM. You need to register the
beneficiary account online or at bank branch.

2)(a) -Virtual reality. Used to create computer-generated simulations in various areas


including design of building, test driving new vehicles, assisting in hospital to provide
simulation of operation for training purpose.

-Computer aided design. It is used to automate the creation and revision of drawing and
designs.

-Investment workstation. It provides financial knowledge worker with all the information
they required to make investment decisions.

(b) -To create knowledge and store them digitally. It also integrates new knowledge
created into the organization to make them available for other users.

-Provide financial knowledge worker with all the information they required to make
investment decisions.

3)-ESS offer more general computing capabilities, better telecommunications and


efficient display options. They use the advanced graphics software to display the critical
information in the form of charts or graphs that help senior executives to solve a wide
range of problems.

-ESS help to monitor performance, track activities of competitors, identify opportunities,


and forecast trends.
4)
IS Who use Purpose

EIS Senior management To help them to understand and assess


situations quickly, facilitate the business
of the firm, confront multiple problems
together, maintain corporate view and
maintain an industry perspective.
MIS Middle managers Level Providing information to support the
planning, monitoring, controlling and
decision making at the management
level.
DSS Middle management to senior It tends towards the strategic level.
management
levels.

KWS Knowledge workers To create knowledge and store them


digital. It also integrates new knowledge
created into the organization to make
them available for other users.
OAS Data workers -To increase the productivity of data
workers in the office by supporting the
coordination and communication activities
of the typical office.
-Help managers make better informed
decisions.
TPS Operation level of the Computerized systems that perform and
organization record the daily, routine transaction
necessary to conduct the business.

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