Brand Error code Cause Action

__________ ____________________ __________________ ________________________________________

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The display remains DC disconnector Q1 is
Solarmax Switch on DC disconnector Q1.
blank switched off.
The display remains
Solarmax Irradiation too low. Wait until the irradiation is sufficient.
blank
The display remains
Solarmax Strings disconnected. Check PV generator and correct disconnection.
blank
The display remains
Solarmax Internal failure. Contact inverter service
blank
The PV generator is
connected incorrectly
The display remains
Solarmax (plus and minus Connect the PV generator properly.
blank
connections have been
mixed up).
A fan is defective or
Solarmax Failure fan Contact inverter service
dirty.
The feed-in power has
been temporarily
Clean the fan grids and improve ventilation in the
Solarmax Temperature limitation reduced to limit the
operations room.
temperature of the
inverter.
A temperature sensor
Solarmax Failure temp. sensor in the inverter has Contact inverter service
failed.
The inverter
disconnected from the
grid five times or
more on the same day.
Arrange for an electrician to check the grid
The warning is
instantaneous voltage and grid frequency. If you
Solarmax Burst error displayed for the
consider them to be in order, contact inverter
remainder of the day.
service
The error counter will
be reset when the
system is restarted in
the morning.
The RTC (real-time
clock) in the inverter
If problem occurs repeatedly, contact inverter
Solarmax RTC error is malfunctioning, the
service
date and time have
been reset.
A flash error has
occurred. Inverter
Solarmax Flash error mains operation Contact inverter service
continues to be
guaranteed.
The firmware versions
of the inverter
Solarmax Firmware mismatch Contact inverter service
controllers do not
match.
 The DC input voltage
Switch off the DC disconnector Q1 immediately
Vdc too high (VDC3, at the specified
Solarmax and disconnect the PV generator from the inverter.
VDC2, VDC1) inverter DC
Check the dimensioning of the PV generator.
connection is too high.
There is no mains
voltage or the AC
Solarmax No mains No mains BP Check the AC supply.
supply has been
interrupted.
Arrange for an electrician to check the grid
Mains error Mains error The grid has been instantaneous voltage and grid frequency. If you
Solarmax
BP switched off. consider them to be in order, contact inverter
service
As long as the inverter is detecting a grid line to
The mains frequency
line over voltage: check the line to line voltages
Frequency too high is outside of the f max
Solarmax (with a true RMS measurement device). As long as
Frequency too high BP 1 or f max 2 limit
you consider line to line voltages to be in order,
values.
contact inverter service
As long as the inverter is detecting a grid line to
The mains frequency
line over voltage: check the line to line voltages
Frequency too low is outside of the f min
Solarmax (with a true RMS measurement device). As long as
Frequency too low BP 1 or f min 2 limit
you consider line to line voltages to be in order,
values.
contact inverter service
The mains voltage at As long as the inverter is detecting a grid line to
Vac too high (L1 L2 L3) the specified phase is line over voltage: check the line to line voltages
Solarmax Vac too high BP (L1 L2 outside of the Vac (with a true RMS measurement device). As long as
L3) max 1 or Vac max 2 you consider line to line voltages to be in order,
limit values. contact inverter service
The mains voltage at
Arrange for an electrician to check the grid
Vac too low (L1 L2 L3) the specified phase is
instantaneous voltage and grid frequency. If you
Solarmax Vac too low BP (L1 L2 outside of the Vac min
consider them to be in order, contact inverter
L3) 1 or Vac min 2 limit
service
values.
The maximum 10-
minute average value
Vac 10min too high (L1 Do nothing. The inverter will acknowledge the
of the mains voltage
Solarmax L2 L3) Vac 10min too error auto matically. If problem occurs repeatedly,
(Vac 10 min max.) at
high BP (L1 L2 L3) contact inverter service
the specified phase is
too high.
The change in the
mains frequency per
Do nothing. The inverter will acknowledge the
second has exceeded
Solarmax df/dt too high error auto matically. If problem occurs repeatedly,
the maximum
contact inverter service
admissible value df/dt
max.
The insulation
Check system isolation. If you consider the
Insulation fault DC resistance of the PV
Solarmax isolation impedance to be in order, contact inverter
Insulation fault DC BP generator against earth
service
is too low.
The DC leakage
Ierr too high Ierr too
Solarmax current has exceeded Check the PV generator.
high BP
the admissible
 absolute limit value
lerr max.
The DC leakage
Please check the DC wiring and measure. If you
Ierr step too high Ierr current has exceeded
Solarmax consider the wiring to be in order, contact inverter
step too high BP the admissible step
service
value.
A phase and the
Please check the AC wiring and measure. If you
neutral conductor are
Solarmax L and N interchanged consider the wiring to be in order, contact inverter
incorrectly connected
service
(interchanged).
One or more DC
Please check the DC wiring and measure. If you
connections are
Solarmax Error DC polarity consider the wiring to be in order, contact inverter
connected incorrectly
service
(incorrect polarity).
The external grid
monitoring and/or
Solarmax Error ext. input 1 remote shutdown has If constant, contact inverter service
disconnected the
inverter from the grid.
An internal error has
Device error (+ error
Solarmax occurred in the Contact inverter service
code)
inverter.
There is a 0%
command from Do nothing. The inverter will acknowledge the
Solarmax External blocking MaxRemote (coming error auto matically. If problem occurs repeatedly,
from the grid contact inverter service
operator).
An internal error has
Solarmax Program Firmware occurred in the The inverter firmware is currently being updated.
inverter.
An internal error has
Solarmax Error 42 occurred in the Contact opnemen met service onduleur
inverter.
An internal error has
Solarmax Error 11 occurred in the Contact opnemen met service onduleur
inverter.
An internal error has
Solarmax Error 13 occurred in the Contact opnemen met service onduleur
inverter.
An internal error has
Solarmax Error 23 occurred in the Contact opnemen met service onduleur
inverter.
An internal error has
Solarmax Error 37 occurred in the Contact opnemen met service onduleur
inverter.
An internal error has
Solarmax Error 53 occurred in the Contact opnemen met service onduleur
inverter.
An internal error has
Solarmax Error 63 occurred in the Contact opnemen met service onduleur
inverter.
 An internal error has
Solarmax Error 73 occurred in the Contact opnemen met service onduleur
inverter.