GRACE FERNANDEZ
Mobile : 0432 206 226
E-mail :
[email protected] Address : 17 2-6 Regentville Rd Jamisontown NSW 2750
“My goal is consolidate the operational and strategic procedures of the company in
my work obligations, provide the support required by the areas involved in order to
obtain the objectives in each assigned task. Apply my experience, corporate
knowledge and develop professionally in the company”.
KEY STRENGTHS:
• Communicative
• Responsible
• Team Player
• Proactive
• Flexibility
• Creative
• Leadership
• Soft Skills and Commercial knowledge
• Reliable
EMPLOYMET HISTORY:
Dec 2019 to February 2020 NINE WEST QVB
Position: Sales Assistant – Casual Christmas
Industry: Retail
• Sales duties: identifying customer’s needs, suggestions about products, information about
policies, KPI activities.
• Process payments EFTPOS, cash.
• Process sales through the phone and requirement from others Nine West stores.
• Process product deliver with the Post Office.
• Facilitate Transactions, Exchange, Returns, Direct to Door.
July 2019 to Oct 2019 INFORMATION PLANET
Position: Information Planner
Industry: International Education
• In charge of Student Visa Application Department.
• Enrolment procedures with Schools and Universities in Australia. Recognition Prior Learning,
cancelation, postpone, refunds and release procedures.
• Customer service, support with insurance BUPA refund, short trainers courses RSA, Gambling,
Barista, support with TFN, ABN.
• Administrative and Commercial representation with the Administrative and Marketing
Management of Schools and Universities in Sydney Australia.
• Report to Operational Manager and General Manager about internal procedures.
• In charge of Student Visa Application Department.
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May 2015 to Sept 2018 RHODE & SCHWARZ
Position: Administrative and Commercial Advisor.
Industry: Telecommunications
• Administrative assistance in meetings with American, European and Asian partners and
clients. Application of internal procedures such a purchase, documentary file, projects status
report.
• Responsibility for the compliance of company policies and training for the members of the
company.
• Revision, evaluation and application of administrative procedures for the participation of
selection processes.
• Communication with clients and team work for the correction of customer requirements about
time of execution, technical issues and supervise the execution of agreements.
• Revision of the electronic portal where the government publishes the selection processes,
preparation, revision of the quotes with the team work and presentation the Costumers.
• Applying operational and strategic procedures with stakeholders in Latam and Germany about
projects execution.
• Drafting and Translation of documents Spanish to English language to be evaluated by
European, Latam and American Clients or partners (Join Venture).
EDUCATION & TRAINING:
March 2019 to present International House Business School Sydney
Certificate IV in Project Management
Oct 2016 to August 2018 Privateacher International
English Language
Sept 2014 to August 2016 ESAN University
Program in Business & Administration
REFEREES:
Hang Pham HR Administrator Nine West
+61 3 9832 6400 - +61 3 98326444
Victoria Haritos Manager Assistant Nine West QVB
0415 666 443
Vanessa Oliviera HR Manager Information Planet Australia
92836161
Mariana Chavez Information Planner Information Planet Australia
99770499
Milton Bolaños Sales Manager Rohde & Schwarz Colombia
+57 3108067429
AVAILABILITY:
Full time Monday to Sunday from 05-03-2020.
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