Scribd
Upload
257 views9 pages

Claim Security Officer Profile

This document provides instructions for security officers to claim their profile on the new PSiRA Online system if they were previously registered. It outlines the steps to select "Security Officer" and claim a profile using a cell phone number or ID number. The user will then need to verify their identity by entering an OTP code sent via SMS, answering security questions, and creating a new password. Upon successfully claiming the profile, new login details will be sent via SMS.

Uploaded by

Matlale Gracious
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
257 views9 pages

Claim Security Officer Profile

This document provides instructions for security officers to claim their profile on the new PSiRA Online system if they were previously registered. It outlines the steps to select "Security Officer" and claim a profile using a cell phone number or ID number. The user will then need to verify their identity by entering an OTP code sent via SMS, answering security questions, and creating a new password. Upon successfully claiming the profile, new login details will be sent via SMS.

Uploaded by

Matlale Gracious
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

PSiRA ONLINE

USER MANUAL: SECURITY OFFICER


PROFILE CLAIM

1|Page
CLAIM SECURITY OFFICER PROFILE

Note: Claim your profile is intended for PSiRA Security officers that existed before the
new PSiRA Online Registration system.

ACTION
• Click on the link below to access “Claim Your
Profile” portal
[Link]
• Click the “Claim Your Profile” tab on the upper
tab menu
• Select “Security Officer” under the Choose
Profile field

EXPECTED RESULTS

2|Page
• System displays the claim you profile window, with
an option choose between Security Officer or Security
Business under the Choose Profile field
• The system will display an option to claim with Cell
phone number or ID number

3|Page
4|Page
ACTION
• Select cell phone number
• Enter cellphone Number
• Enter the OTP received
• IF ID number selected
• Enter ID number
• Enter the complete cellphone number
s • Enter the OTP and click verify OTP

EXPECTED RESULTS
• The system will search if the cellphone number is already
saved on the PSiRA database, if found will send an SMS with
OTP number
• The system will direct the user to reset password page
• If cellphone number is not found the system will display
an error message
• If User selected ID number: the system will search the

5|Page
ID number already saved on the PSiRA database, if
found will display a page that has the incomplete
registered cellphone number on the database
• The user must confirm the cellphone number
• The system will send the OTP to cellphone number

Note: If the user forgot the Cell phone number, follow the below steps:

ACTION
• Click forgot mobile number
• Select Security Officer
• Enter the new Cellphone number
• Click send OTP

EXPECTED RESULTS
• The system will open forgot mobile number page
• The system will send an SMS with OTP code to the
user.

6|Page
ACTION
• Enter the OTP
• Click verify OTP button
• Click resend OTP if you did not receive OTP code

EXPECTED RESULTS
• The system will verify the OTP code
• The system will redirect the user to the security
questions page

7|Page
ACTION
• Enter the ID number or PSiRA number
• Enter date of birth
• Select the highest grade or RPL if the user does not have
grades
• Click submit button

EXPECTED RESULTS
• The system will verify the security questions
• The system will display an error message if the
answers are incorrect
• If the answers are correct the system will redirect the
user to the reset password page

8|Page
ACTION
• If the system has successfully verified the security
questions, the system will display reset password screen
• Enter new password
• Enter confirm password
• Click the Change Password button

EXPECTED RESULTS
• The system will send an SMS with new login details
to the user.
• The system will redirect the user to the login page
• The user can login with the login details received and
view their details

9|Page

You might also like